Sales Jobs in Scotch Plains

Job Title: Customer Service Representative

Location: Edison, NJ

Type of Employment: Temp to Permanent

In Office/Hybrid/Remote: In office

Hourly: $25/hr

Job Summary:

LHH is partnering with a wellness services organization to hire a temp to permanent Customer Service Representative. This role is fully in office with hours from 9AM to 5:30PM with a 30-minute break, Monday through Friday. The qualified candidate should have at least 2 years of experience within a business to business consumer good industry and must have experience using an ERP system to process orders.

The hourly rate is $25/hr. If this role is a fit to your background, please submit an updated resume for review.

Responsibilities:

· Answer incoming phone calls and emails from customers

· Process sales orders and purchase orders

· Invoice sales orders

· Keep track of inventory

· Coordinate shipments

· Assist with product sample requests

Required Experience:

· High School Diploma

· At least 2 years of related experience

· Experience using an ERP system

· Proficiency in Microsoft Office Suite

· Excellent written and verbal communication skills

· Ability to do basic math functions

· Prior experience handling logistics is a plus

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

This position is responsible for the handling of Auto Property Total Loss Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. Strong customer service, organizational, math, verbal, and written skills are required. The position requires patience and the ability to function professionally in adversarial situations.

RESPONSIBILITIES

Claim Negotiation & Settlement

• Negotiate and communicate first- and third-party total loss settlements per company and state guidelines across multiple jurisdictions (NY, NJ, PA, MA, CT).
• Review damage estimates to confirm vehicles are total losses.
• Settle claims within individual authority; escalate or seek supervisor approval when appropriate.
• Prepare payments to vehicle owners, banks, and lease companies.

Documentation & Compliance

• Document all settlements and actions in the claim file system.
• Maintain an effective diary system on pending files to ensure timely resolution.
• Adhere to privacy guidelines, laws, and regulations pertaining to claims handling.

Customer Communication

• Keep insureds and claimants updated on claim status and emerging issues.
• Act as an intermediary between the company, preferred vendors, and customers.
• Resolve disputes professionally, even in adversarial situations.

Vendor & Salvage Coordination

• Work directly with salvage vendors to move first-party vehicles and obtain salvage bids on third-party vehicles.
• Ensure service, loss, and expense control are always maintained.

Workflow & Adaptability

• Prioritize and handle multiple tasks simultaneously in a fast-paced environment.
• Adjust quickly to fluctuating workload.
• Participate in catastrophic claim handling as requested.
• Obtain state licenses as needed.

QUALIFICATIONS

• College degree or equivalent experience.
• 1–2 years of claims handling or related insurance experience preferred.
• Basic understanding of vehicle types, features, and terminology.
• Familiarity with vehicle financing and leasing concepts.
• Strong negotiation, conflict resolution, and customer service skills.
• Proficiency with Microsoft Office Suite and claims management systems.
• Comfortable conducting searches on auto sales sites to validate availability and pricing.
• Ability to manage high call volumes with professionalism and patience.

SALARY RANGE

The pay range for this position is $55,000 to $74,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Free onsite gym at our Woodbridge Location
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”.

#LI-DN

About Wakefern

Wakefern Food Corp. is the largest retailer-owned cooperative in the United States and supports its co-operative members' retail operations, trading under the ShopRite®, Price Rite®, The Fresh Grocer®, Dearborn Markets®, Fairway Market®, Gourmet Garage® and Di Bruno Bros. banners.

Employing an innovative approach to wholesale business services, Wakefern focuses on helping the independent retailer compete in a big business world. Providing the tools entrepreneurs need to stay a step ahead of the competition, Wakefern’s co-operative members benefit from the company’s extensive portfolio of services, including innovative technology, private label development, and best in class procurement practices.

About You

Your contribution

As a member of the Retail Operations team, this associate will be responsible for consulting with our ShopRite and Alternate Banner Members, store management and retail staff with regard to the operations and merchandising of our Produce Departments. The Produce Merchandiser will consult with our Members, retail staff and subsidiaries on all innovative/state of the art merchandising strategies and technological advances to ensure long-term growth and profitability. A successful merchandiser analyzes market trends, understands the importance of seasonality and creativity in the craft. This associate will counsel our stores regarding departmental sales, gross profit, labor, shrink, product quality, training and customer service. This is accomplished through the establishment of Member/Store specific business plans which enhance market share, build sales, and ensure profitability in their respective trade areas. This merchandiser will conduct store visits to ensure merchandising standards and standard operating procedures (SOPs) are in place in order to deliver consistent execution and financial results by leading and coaching for improvement. This individual shares best practices throughout the cooperative. In addition, this merchandiser will also be charged with the implementation and successful execution of all resets, remodels, new store setups, divisional programs, initiatives, and openings.

What you will do

• Provide knowledge and product information on various produce commodities to Wakefern procurement staff, Members, and Store personnel to enhance merchandising mix and sales opportunities.
• Convey leading edge knowledge of new, innovative concepts to ShopRite Members, Alternate Banner Members, Supervisors, and Store staff.
• Counsel Membership on all regulatory laws and compliance issues.
• Develop store Member Business Plans with sales goals, objectives, and measurables.
• Conduct quarterly Produce Manager/Supervisor meetings to introduce new products, concepts, and innovations plus solicit feedback on how Wakefern can provide better support and service.
• Monitor ad activity and retail pricing in ShopRite market areas.
• Assist in all remodels and new store openings.
• Develop value-added product lines to support the customer trends.
• Conduct and monitor yields of products to ensure proper sales value and gross profit at store level.
• Liaison with procurement staff to solicit vendors and products that are more advantageous to promote.
• Development of promotional P.O.S. materials pamphlets, and brochures
• Provide technical support to the Members to enhance sales, profits, and customer image. (Shrink Clinic, Training, etc.)
• Coach and counsel merchandising staff to focus on supporting corporate and department goals and objectives through written business plans and measurables.
• Work with Human Resources to develop retail training seminars and enhance our overall operation, customer image, and performance.
• In conjunction with Tech, develop user-friendly sales and gross profit reports and merchandising information (ie: QA scores, customer service measurements, demographics, etc.) to support perishables goals and objectives.

What we’re looking for

• Four year college degree strongly preferred. Equivalent retail supermarket experience will be considered in lieu of college degree.
• Minimum 3 years in Produce Department management / supervisory experience in operations and merchandising
• Refined organizational and problem-solving skills; able to develop ideas and procedures
• Strong time management skills; must be able to follow-through on multiple projects and meet aggressive deadlines
• Excellent written and verbal communication and interpersonal skills with an ability to convey information clearly and concisely to various audiences
• Expertise in processes and utilization of reports that drive retail excellence within our Produce Departments
• Ability to train and coach associates at store level in Produce operations and merchandising standards
• Proficiency in taking and reviewing SI inventory
• Knowledge of retail operations related to sales, gross profit, shrink, labor requirements and retail merchandising
• Extensive production equipment knowledge and department design skills
• Proficiency in Microstrategy, Production Planning, ARIA, Nielsen Activate, and Rapid preferred
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Flexibility regarding extensive travel (overnight stays required).
• Valid driver’s license and good driving record.

How you will succeed

• Communicate Effectively: Communicates thoughts and ideas in a well-organized manner, encouraging two-way communication.
• Build Relationships: Creates cross-functional partnerships through the development and maintenance of constructive and cooperative relationships.
• Stay Competitive: Demonstrates a mindset of continuous improvement while exhibiting passion and enthusiasm for their work.
• Embrace Change: Looks for new ways of working by supporting advancements in processes and technology.
• Develop You: Identifies and capitalizes on opportunities for personal and professional career growth.
• Drive for Results: Supports divisional and strategic objectives through achievement of work goals.

How you will work

• Ability to drive long distances and travel for consecutive hours
• Ability to stand or walk for extended periods of time
• Ability to lift 25 lbs or more
• Ability to stay overnight for multiple days, including week long trips and weekends

Company Perks

• Vibrant Food Centric Culture
• Comprehensive medical, dental and vision package
• Competitive Salary and Paid Time Off
• Fitness Reimbursement and Well-Being Program
• Corporate Training and Development University
• Collaborative team environment
• Paid Parental Leave
• 401K
• Matching Gifts and Community Volunteer Involvement

Compensation and Benefits

The salary range for this position is $65,000 - $80,000. Placement in the range depends on several factors, including experience, skills, education, geography, and budget considerations.

Wakefern is proud to offer a comprehensive benefits package designed to support the health, well-being, and professional development of our Associates. Benefits include medical, dental, and vision coverage, life and disability insurance, a 401(k) retirement plan with company match & annual company contribution, paid time off, holidays, and parental leave. Associates also enjoy access to wellness and family support programs, fitness reimbursement, educational and training opportunities through our corporate university, and a collaborative, team-oriented work environment. Many of these benefits are fully or partially funded by the company, with some subject to eligibility requirements.

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

General Summary:

Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

Duties and Essential Job Functions:

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
• Open and/or close the store under specific direction of the area manager.

In the Absence of the Store Manager or Assistant Store Manager:

• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the store manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Knowledge and Skills:

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Work Experience and/or Education:

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Working Conditions:

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
• Occasional climbing (using step ladder) up to heights of six feet
• Fast-paced environment; moderate noise level
• Occasional exposure to outside weather conditions
• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Relocation assistance is not available for this position. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) savings plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.

Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted.

_New hire starting pay range: 16.42 - 16.67

We are living our Purpose - To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.

To deliver a great customer experience while assisting the Bakery Manager in the daily operation of the department with baking, mixing dough, icing, packaging and filling, of designated pastry and bread items in the Bakery Department; to maintain a neat, clean and visually appealing department and to perform other tasks as required in an efficient and safe manner, within Company policy.

The minimum required qualifications for this position include, but are not limited to the following:

• Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
• Ability to work in varying temperatures.
• Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.

Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

• Maintain a clean, neat, organized and safe work environment.
• Maintain department sanitation and QA standards (i.e. safety, personal hygiene, clean cases, and equipment).
• Clean and sanitize all work surfaces, utensils and equipment in accordance with Department of Sanitation and QA standards.
• Keep floor clear of debris and spills.
• Greet all Customers and provide them with prompt, courteous service and assistance.
• Maintain and properly use all department equipment as required.
• Pack out product into display cases.
• Rotate product to ensure freshness.
• Ensure accurate signage for the department.
• Prepare trays to Company's and Customer's satisfaction.
• Perform all duties in accordance with Local, State and Federal regulations as they pertain to the Bakery operation.
• Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements.
• Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
• Follow recipes to produce food products of specified flavor, texture, clarity, bouquet, or color.
• Set up, operate, and tend equipment that cooks, mixes, blends or processes ingredients in the production of food products, according to formulas or recipes.
• Rotate all merchandise in accordance with quality assurance standards to ensure freshness.
• Prepare special order requests, as required.
• Track movement of sales on production logs.
• Take a complete & accurate inventory of supplies weekly and re-order supplies and ingredients as needed.
• Place reclamation in its proper location.
• Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs.
• Unload trucks and transport merchandise to Bakery department that weights 25 lbs., and that occasionally weights up to 50 lbs.
• Check prices and be knowledgeable about location of items in the store.
• Promote for sale any current charitable promotions to Customers.
• Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
• Receive deliveries.
• Assist in other departments when instructed.
• Perform duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
• Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and with all local, state, and federal health and civil code regulations.
• Follow approved procedures for receiving, code dating, preparing, storing, and price marking, arranging, and restocking products to ensure quality, accuracy and product rotation and protection.
• Handle damaged and spoiled products according to Company policy and assist in controlling the level of damaged goods.
• Understand and adhere to Company shrink guidelines as relates to Bakery operations.
• Utilize and maintain equipment as required by department; report any equipment problems immediately.
• Check refrigeration equipment for proper performance regularly; report any failures immediately.
• Complete all applicable department training programs.
• Perform all duties in accordance all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
• Maintain punctual and regular attendance.
• Work overtime as assigned.
• Work cooperatively with others.
• Must be 18 years or older to operate balers, hi-lo's, power jacks, and slicing machines.
• Perform other duties as assigned.

Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.

This position is eligible for vision, dental, life insurance, and legal plan benefits, which become available on a graduated basis over time according to the terms of the collective bargaining agreement (\"CBA\"). Paid time off (sick time, personal days, vacation days, and holidays) will accrue on a graduated basis over time in accordance with the CBA. Retirement benefits (pension or 401k) become available over time in accordance with the CBA.

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate include assisting customers in locating and purchasing merchandise, operating the cash register, stocking merchandise, recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Effective interpersonal and oral communication skills. Understanding of safety policies and practices. Ability to read and follow plan-o-gram and merchandise presentation guidance. Knowledge of basic cash handling procedures. Basic mathematical skills. Ability to perform IBM cash register functions.

High school diploma or equivalent preferred.

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using step ladder) up to heights of six feet
• Fast-paced environment; moderate noise level
• Occasional exposure to outside weather conditions

Relocation assistance is not available for this position.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.

Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted.

_New hire starting pay range: 15.92 - 16.02

We're seeking an Assistant Store Manager to join our team to help with store operations, customer service, and team development. Duties include, but are not limited to, the following:

Assist with store functions and day-to-day store activities

Help customers in a positive, approachable manner and address any questions or concerns they may have

Help organize, and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure the seasonal areas of the store are maintained

Perform opening and closing procedures as needed

Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests, and any additional communications related to store activities

Maintain promotional effectiveness of store-front fixtures and displays

Assist in ordering merchandise, processing damaged merchandise, record keeping (including payroll, scheduling, and cash register deposits and receipts), and loss prevention

Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards

Protect and secure all company assets, including store cash

Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures

Help the Store Manager supervise, train, and develop Store Associates

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned*

Skills and Experience:

High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics, etc.) is required

Store management experience in retail, grocery, or drug store environment is preferred

Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Strong communication, interpersonal, and written skills are required

Ability to work in a high-energy, team environment is required

Exceptional customer service, organizational, and communication skills are required

Strong problem solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

We are an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Company DescriptionAbercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and .

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.?Job DescriptionThe Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves everyday to create an inclusive place of belonging for their team and customers. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store's organization.

What You'll Do

Customer Experience

Drives Sales

OMNI Channel Fulfillment

Store Presentation and Sales Floor Supervision

Store & Stockroom Operations

Staffing, Scheduling, and Payroll Management

Training and Development

Communication

Asset ProtectionQualificationsWhat it Takes

Bachelor's degree OR one year of supervisory experience in a customer-facing role

Strong problem-solving skills

Inclusion & Diversity Awareness

Ability to show up in a fast-paced and challenging environment

Team building skills

Self-starter

Strong interpersonal and communication skills

Drive to achieve results

Adaptability / Flexibility

Multi-Tasking

Fashion Interest & KnowledgeAdditional InformationWhat You'll Get

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:

Quarterly Incentive Bonus Program

Paid Time Off

Paid Volunteer Day per Year, allowing you to give back to your community

Merchandise Discount

Medical, Dental and Vision Insurance Available

Life and Disability Insurance

Associate Assistance Program

Paid Parental and Adoption Leave

401(K) Savings Plan with Company Match

Training and Development

Opportunities for Career Advancement, we believe in promoting from within

A Global Team of People Who'll Celebrate you for Being YOU

SEE WHAT IT'S LIKE TO #WORKATHCO - FOLLOW US ON INSTAGRAM @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores in all 50 US states, Puerto Rico, and Canada, Journeys offers the most popular brands that cater to the teen lifestyle. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programsJourneys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

Why work for Journeys?

• We celebrate and reward success!
• Rapid promotion opportunities for top performers - we promote from within
• We are a family with an Attitude That Cares
• We encourage you to embrace your individuality
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount
• Compensation includes base pay, sales commission, and bonus potential*

Job Summary

To provide a fun and memorable shopping experience at Journeys while assisting with basic store operations and achieving store and personal sales goals and standards of performance.

Essential Job Functions

• Meet and exceed store and personal sales goals and standards of performance
• Perform all Operation/Loss Prevention procedures accurately according to policies
• Maintain store appearance and stockroom organization
• Effectively communicate all store needs to store management
• Stay informed of current fashion trends
• Complete all point of sale functions as required
• Complete all assigned tasks and responsibilities promptly
• Provide a fun, full service experience to all customers
• Complete all required training
• Understand the Journeys culture and demonstrate it to the team

Job Requirements

• Prior retail sales experience preferred
• Ability to multi-task in a fast-paced environment
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 16 years of age*

*Age requirements for part-time employment may vary based on state

Pay and benefits

Check out the following website for more information on all our awesome benefits: *The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory. For clarification, refer to

Pre-application disclosures

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination. All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email or call (615) 367-7467. Genesco's employment practices will continue to be directed toward full utilization of all available human resources. We believe that this approach to our human resources is not only legally and morally proper, but also is an intelligent and economic business practice.

About QCC LLC

QCC LLC is a vertically integrated cannabis company based in Plainfield, New Jersey specializing in cultivation, solventless extraction, concentrates, vapes, pre-rolls, and infused products. Our Class 2 manufacturing facility supports both internal brands and contract manufacturing partners across the New Jersey cannabis market. QCC is focused on operational excellence, product quality, and building scalable cannabis brands for long-term growth.

Position Summary

QCC LLC is seeking a Manager of Edibles Manufacturing to lead and scale the company’s edible production division at our Plainfield, New Jersey manufacturing facility. This is a senior operational leadership role responsible for building, managing, and optimizing a high-performing edible manufacturing program within a regulated cannabis environment.

The Manager will own the full lifecycle of edible production including product development, forecasting, production planning, scheduling, staffing, and operational execution. This role requires a hands-on leader capable of driving efficiency, maintaining strict regulatory compliance, and delivering consistent, high-quality infused products to market.

The position works closely with executive leadership, extraction, cultivation, sales, distribution, and compliance teams to ensure edible production aligns with company growth targets and market demand.

Key Responsibilities

Manufacturing Operations

• Lead all day-to-day operations of the edible manufacturing kitchen including infusion, cooking, depositing, packaging, labeling, and batch documentation.
• Ensure consistent production of cannabis-infused products such as gummies and other edible formats. Create and maintain strict adherence to company SOPs, food safety standards, and New Jersey Cannabis Regulatory Commission regulations.
• Monitor production throughput, labor efficiency, batch yields, and operational performance.

Production Planning and Forecasting

• Own the forecasting and planning of edible production across weekly, monthly, and quarterly cycles.
• Build production schedules that align with retail demand, sales projections, and distribution timelines.
• Coordinate with extraction teams to ensure consistent supply of infused inputs and maintain appropriate inventory levels of ingredients, packaging materials, and finished goods.

Product Development and Innovation

• Lead the development and commercialization of new edible SKUs including formulation, flavor profiles, and dosing accuracy.
• Conduct pilot batches and R&D runs prior to full scale production. Ensure all recipes are standardized and capable of being executed consistently at commercial scale.

Team Leadership and Hiring

• Recruit, train, and manage edible production staff including kitchen technicians, production leads, and packaging personnel.
• Establish clear performance standards, production targets, and accountability across the team. Develop training programs covering SOPs, compliance procedures, and food safety protocols.

Compliance and Quality Control

• Maintain full compliance with New Jersey CRC regulations and METRC seed-to-sale tracking requirements. Ensure all batches are accurately documented and prepared for regulatory inspection and testing.
• Implement strict quality assurance procedures to guarantee dosing consistency, product integrity, and packaging compliance.

Cross Functional Coordination

• Work closely with sales and distribution teams to align production with demand. Coordinate with procurement and operations teams to secure ingredients, packaging, and manufacturing inputs.
• Partner with marketing and brand teams to execute product launches and maintain consistent SKU availability.

Qualifications

• Minimum five years of experience in food manufacturing, commercial kitchen operations, or cannabis edible production.
• Proven ability to lead production teams and scale manufacturing operations. Strong knowledge of food safety standards including GMP, sanitation protocols, and NJ CRC regulatory principles.
• Familiarity with New Jersey cannabis track and trace METRC compliance strongly preferred. Demonstrated experience in production forecasting, scheduling, and inventory management.

Skills & Competencies:

• Strong leadership and team management skills.
• Excellent project management abilities, including time management, resource allocation, and problem-solving.
• Ability to independently troubleshoot mechanical and operational issues.
• High degree of attention to detail with the ability to be self-directed.
• Focus on cost efficiency.
• Excellent communication skills, both written and verbal.
• High level of integrity and a strong work ethic.
• Proficiency in MS Office applications, scheduling software, and online conferencing tools.
• Ability to work effectively in a diverse and fast-paced environment.
• Must be at least 21 years old and able to pass the NJ CRC Background Check for an agent card.

Compensation

• $70K - $90K