Sales Jobs in Riverview
155 positions found — Page 2
About the role:
The Account Representative role at TQL is an opportunity to build a career with a logistics industry leader that offers an award-winning culture and high earning potential with uncapped commission. More than just an entry level sales role, you will be responsible for supporting and working with an established sales team to identify areas of opportunity with their customers to drive revenue. No experience necessary; you will start your career in an accelerated training program to learn the logistics industry. Once training is complete, you focus on growing new and existing business by presenting TQL customers with our transportation services and handling freight issues 24/7/365.
What’s in it for you:
- $40,000 minimum annual salary
- Uncapped commission opportunity
- Want to know what the top 20% earn? Ask your recruiter
Who we’re looking for:
- You compete daily in a fast-paced, high-energy environment
- You’re self-motivated, set ambitious goals and work relentlessly to achieve them
- You’re coachable, but also independent and assertive in solving problems
- You’re eager to develop complex logistics solutions while delivering great customer service
- College degree preferred, but not required
- Military veterans encouraged to apply
What you’ll do:
- Communicate with the sales team and customers as the subject matter expert to build and maintain relationships
- Manage projects from start to finish while overseeing daily shipments and resolve issues to ensure pickups and deliveries are on time
- Work with the sales team to provide and negotiate competitive pricing
- Input, update and manage shipment information in our state-of-the-art systems
- Collaborate with the support team to guarantee each shipment is serviced properly
- Assist with billing and accounting responsibilities as needed
What you need:
- Elite work ethic, 100% in-office, expected to go above and beyond
- Extreme sense of urgency to efficiently juggle dynamic operations
- Strong communication skills with ability to handle conflict
- Solution-focused mindset and exceptional customer service
- Ability to work with the latest technologies
Why TQL:
- Certified Great Place to Work with 800+ lifetime workplace award wins
- Outstanding career growth potential with a structured leadership track
- Comprehensive benefits package
- Health, dental and vision coverage
- 401(k) with company match
- Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Where you'll be: 601 South Harbour Island Boulevard, Tampa, Florida 33602
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
Candidates should ideally be based in either Tampa or Orlando, Florida. The territory will primarily cover these areas and North Florida. Candidates MUST be willing to travel 4 to 5 days a week and be comfortable with 8 to 10 overnight stays per month.
Area Growth Representative - Field Sales
Consumer Packaged Goods Manufacturing
Monday-Friday, 40 hours per week
Permanent Opportunity
Why You’ll Love This Job:
- Health, dental, and vision benefits
- 401k match
- Generous PTO plan
- Monthly car allowance + gas card
- Company-shared bonus pool
What You’ll Do:
New Account Acquisition
- Identify and target small and regional businesses not currently stocking company products, including electrical supply houses, lumber yards, hardware stores, and local grocery chains
- Actively pursue and close new stocking locations through in-person sales visits within the assigned territory
- Partner with an Inside Sales Representative to schedule appointments and advance opportunities
- Achieve monthly targets for new stocking locations added
- Exclude Nationally Planogrammed Accounts (NPAs) such as Home Depot, Walmart, Costco, and similar national retailers
Account Handover
- Transition newly identified and qualified accounts to the designated Inside Sales Representative or Account Management team
- Ensure all customer details, documentation, and account information are accurately communicated for a smooth handoff
- Maintain direct ownership of select accounts when decisions are made locally or when a corporate buying office is not involved
Converting Locations to Stocking Locations
- Convert nationally set but locally non-stocking locations into active stocking locations
- Work with accounts such as Ace Hardware, Napa, City Electric, and similar retailers to secure local inventory commitments
- Increase product availability and sales velocity at converted locations
Merchandising, Upselling & Maintaining at Existing Stocking Locations
- Maintain adequate inventory of product samples and point-of-purchase (POP) materials to support territory needs
- Build strong relationships with store and branch personnel to reinforce brand loyalty and long-term partnerships
- Secure off-shelf displays, preferential placement, and promotional support using effective selling and negotiation skills
- Ensure products are properly stocked, merchandised, and replenished
- Upsell products at every visit and introduce additional SKUs and display opportunities
- Perform product demonstrations and participate in in-store events to drive brand awareness and customer engagement
- Ensure execution of promotions planned at the headquarters level
- Maintain existing accounts as active stocking locations and develop store managers into strong brand advocates
Reporting and Metrics
- Log daily sales activities, account updates, and territory progress in Salesforce
- Track pipeline activity and report on new account conversions and performance against monthly and quarterly goals
- Review reporting tied to NPAs to ensure effective servicing and territory coverage
Miscellaneous
- Support customer-facing events such as trade shows, table days, and regional promotions
- Assist with special projects and initiatives that support company growth
- Represent the company professionally at all times, adhering to business-appropriate appearance and attire standards
- Balance responsibilities with an initial focus of 70% sales and 30% merchandising, which will gradually shift to 70% merchandising and 30% sales as the territory matures and grows
What We’re Looking For:
- Experience in territory sales, business development, or retail merchandising, preferably within the CPG industry
- Strong understanding of retail operations, product placement, and relationship-based selling
- Proven success in identifying opportunities and driving measurable growth
- Excellent communication, organization, and time-management skills
- Proficiency in Salesforce and Microsoft Office Suite
- Self-motivated and comfortable working independently while traveling within an assigned territory
About the role:
The Fast Track Sales Program at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture, high earning potential with uncapped commission and significant opportunities for compensation and advancement. We will pay to relocate you to Cincinnati, Ohio to train with some of the top brokers in the company. Once you’ve completed training and built a solid book of business, TQL will pay to relocate you again to any of our 60+ offices nationwide. Our best in-class training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. For a look at a day in the life of a TQL Sales Representative, watch this video at IS LOCATED IN CINCINNATI - PAID RELOCATION PROVIDED
What’s in it for you:
- $50,000-$55,000 minimum compensation your first year, based on education
- Includes base salary, sign-on bonus and housing allowance
- Uncapped commission opportunity
- Our average sales representative hits six figures after three years of selling
- Want to know what the top 20% earn? Ask your recruiter
- Relocation assistance package to help you get settled in Cincinnati
Who we’re looking for:
- You compete daily in a fast-paced, high-energy environment
- You’re self-motivated, set ambitious goals and work relentlessly to achieve them
- You’re coachable, enjoy solving problems and thinking on your feet
- College degree preferred, but not required
- Military veterans encouraged to apply
What you'll do:
- Receive 6 months of direct training from experienced Logistics Account Executives
- Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
- Participate in hands-on and virtual training sessions
- Develop negotiation skills through prospecting and cold calling
- Build your book
- Use your training to meet sales metrics and become eligible for commission
- Establish relationships to close new customers
- Negotiate prices with customers and carriers
- Resolve freight issues to ensure timely pickup and delivery
What you need:
- Elite work ethic, 100% in-office
- Strong negotiation skills with ability to handle conflict
- Entrepreneurial mindset and exceptional customer service
Why TQL:
- Certified Great Place to Work with 900+ lifetime workplace award wins
- Outstanding career growth potential with a structured leadership track
- Comprehensive benefits package
- Health, dental and vision coverage
- 401(k) with company match
- Perks including employee discounts, financial wellness planning, tuition reimbursement and more
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at
Life Insurance High Earnings. Real Autonomy. Unlimited Growth.
If you know the difference between a good opportunity and a great one — this is the great one.
We're looking for a driven Sales Executive ready to take full ownership of their territory, clients, and income. Our platform delivers qualified leads so you can focus on what you do best: closing.
What You'll Do
- Connect with pre-qualified clients through our proprietary lead platform
- Conduct needs assessments and present tailored life insurance solutions
- Build and maintain a long-term book of business as a trusted advisor
- Manage your pipeline, track performance, and stay compliant
What You Bring
- Proven sales track record — insurance, customer service or financial services is a plus
- Strong communicator who builds trust quickly
- Self-directed, results-driven, and comfortable working independently
- Active life insurance license preferred — if not licensed, we'll get you there
- Bachelor's degree preferred; a strong sales record speaks louder
What You Get
- Uncapped commission + monthly performance bonuses
- Residual income on every policy anniversary
- Mentorship, training, and a clear path to leadership
- No ceiling. No politics. Just results.
About the Company
We are partnering with a growing company in the regulated manufacturing / medical device space seeking an Operations & Supply Chain Manager to help scale and optimize their distribution and inventory operations.
About the Role
This is a hands-on leadership role with high visibility, offering the opportunity to build structure, improve processes, and support growth over the next 12–24 months.
Responsibilities
- Lead daily operations across supply chain, inventory, and distribution
- Drive process improvements to increase efficiency and accuracy
- Manage vendor relationships, including performance and cost negotiation
- Partner with Finance, Sales, and Leadership to align operational needs with business goals
- Develop and mentor a small, growing team
- Support inventory planning and forecasting to meet increasing demand
- Ensure processes are followed consistently while identifying areas for improvement
Qualifications
- 5–7 years of experience in operations, supply chain, or distribution
- Experience in medical device, regulated manufacturing, or similar environments preferred
- Proven leadership experience with the ability to develop and guide teams
- Strong balance of strategic thinking and hands-on execution
- Demonstrated success in process improvement and problem-solving
- Experience managing vendors and external partners
- Strong communication and cross-functional collaboration skills
Required Skills
- Experience with FDA, ISO, or other regulatory standards
- Background in scaling operations within a startup or high-growth environment
- Familiarity with inventory management systems and logistics technology
- Exposure to regulatory audits and compliance protocols
Preferred Skills
- Base salary targeting ~$150K + ~12% bonus
- Hybrid schedule (3 days onsite in Tampa, FL)
- High-growth, fast-paced environment with strong leadership visibility
Pay range and compensation package
Base salary targeting ~$150K + ~12% bonus
100% Paid medical benefits for the employee
Hybrid schedule (3 days onsite in Tampa, FL)
High-growth, fast-paced environment with strong leadership visibility
Equal Opportunity Statement
We are committed to diversity and inclusivity.
Digital Marketing Technologist
Place Experience & Infrastructure
About Alda Strategic
Alda Strategic is a real estate advisory firm specializing in place identity and user experience. We work at the intersection of place branding, placemaking, and experience design to translate insights into vision and strategy.
We help shape public realm strategies that are distinctive, functional, and grounded in each site's unique context. Our work ensures that places are not only well-designed, but also memorable, marketable, and meaningful to the communities they serve.
About the Role
We are looking for a hands-on Digital Marketing Technologist who thrives at the intersection of technical infrastructure and creative growth. In this role, you’ll be responsible for building, deploying, and optimizing the digital ecosystems for the various places and communities we support.
This is a role for a meticulous, proactive, and positive collaborator who enjoys the architecture of a lead funnel as much as the final user experience. You are someone who can wear multiple hats, navigating between front-end development, HubSpot workflows, and ad-platform debugging with a collaborative spirit and a desire to create beautiful things as a team.
Core Responsibilities
Marketing Operations & CRM
- Own and administer HubSpot: Workflows, lead scoring, email sequences, pipeline management, and reporting.
- Tracking Infrastructure: Implement and maintain Google Tag Manager, Meta Pixel, Google Ads conversion tracking, and UTM strategy.
- Lead Management: Build and optimize lead capture and nurture flows end-to-end.
- Paid Media: Manage Google Ads and Meta Ads campaigns - setup, targeting, budget management, optimization, and reporting.
- Attribution: Ensure clean attribution across channels so the team knows what is working.
Web Development & Deployment
- Build & Maintain: Deploy marketing websites using WordPress and/or Vercel + Sanity CMS.
- Full-Stack Capable: Comfortable with front-end, back-end, hosting, DNS, SSL, and CI/CD.
- Interactive Experiences: Create interactive maps, development explorers, and interactive kiosks/screens for sales centers.
- Optimization: Ensure sites are fast, mobile-optimized, and properly instrumented for tracking.
Social Media & Digital Marketing
- Strategy & Execution: Develop social media strategy with current best practices and manage content calendars/publishing across platforms.
- Digital Out-of-Home: Coordinate billboard creative specs and digital screen content.
- Audience Intelligence: Conduct audience research, segmentation, and persona development to inform targeting.
Market Intelligence & Positioning
- Marketing Research: Utilize data to define a project’s unique value proposition and competitive standing.
- User Profiling: Develop detailed buyer personas and map specific lifestyle aspirations to inform the digital journey.
- Strategic Storytelling: Help amplify the messaging and build project credibility through a consistent cadence of digital news and milestones.
Requirements
- 5+ years of demonstrated marketing technology. Experience with work predating 2022 — we want someone who built skills before AI tools, not because of them.
- Expert-level HubSpot proficiency.
- Proven ad platform management - Google Ads and Meta Ads with real budget responsibility and performance accountability.
- Full-stack web development skills - can build and deploy production sites, not just edit a theme.
- Implementation and maintenance for advanced tracking infrastructure - can own the setup of GTM, GA4, and Meta Conversions API (CAPI) using server-side tracking and UTM strategies to ensure clean attribution and close data gaps caused by browser privacy restrictions.
- Real estate or hospitality marketing experience strongly preferred.
- Proficiency with AI-assisted development tools (Claude Code, Cursor, or similar) — leveraging tools for efficiency.
Who You Are
- Meticulous and efficient, you take pride in precision and can work quickly while ensuring high quality.
- Organized and dependable, you manage your workload, meet deadlines, and communicate proactively about project status.
- You enjoy wearing many hats, from strategy to technical production.
- You are a rapid learner and can master a wide range of skills and tools quickly and efficiently.
• Enjoy collaboration with a team and love to brainstorm and share ideas.
• Innovative, you bring fresh ideas to the table and seek out creative solutions rather than waiting to be directed.
• Adapt to feedback gracefully, embrace iteration.
• Aligned with our mission - you genuinely believe in the power of design to elevate everyday experiences, and you care about connecting people to nature, community, and each other through thoughtful place identity.
• An excellent communicator who can present ideas clearly, receive feedback constructively, and collaborate effectively with colleagues and clients.
Compensation & Details
• Full-time position with flexibility for occasional travel
• Applicants must be living in Tampa
• Competitive salary commensurate with experience
To be considered please share a resume, portfolio link or past technical case studies, and an intro email to
;Sales Account Manager (Commercial Roofing | High Income Potential | Strong Backlog)
Aderhold Roofing Corporation is looking for a driven Sales Account Manager to grow and manage relationships in our multi-family division.
This is not a “sit behind a desk and wait for leads” role.
This is for someone who wants to:
- Build a book of business
- Close deals
- Make serious income
- Be part of a company that actually delivers on what’s sold
Why This Role Is Different
- Strong reputation in the market (you’re not starting from zero)
- Real operational support (we execute what you sell)
- Mix of relationship management + new business development
- Unlimited earning potential tied to performance
What You’ll Be Responsible For
Business Development & Sales
- Generate new business through cold calling, referrals, networking, and relationships
- Manage and grow an existing client base
- Attend industry events, trade shows, and association meetings
- Build long-term relationships with property managers and decision-makers
Account Management
- Serve as the primary point of contact for your clients
- Identify opportunities for repairs, maintenance, and replacements
- Maintain consistent communication and follow-up
- Deliver a high level of professionalism that reflects our brand
Technical Sales & Project Support
- Evaluate roof conditions and identify issues (training provided if needed)
- Recommend solutions based on client needs and budget
- Prepare scopes and estimates
- Work closely with operations to ensure project success
Sales Discipline
- Use CRM daily to track activity and opportunities
- Participate in sales meetings and ongoing training
- Hit monthly, quarterly, and annual sales targets
What We’re Looking For
We’re looking for someone who is hungry, professional, and accountable.
- 3+ years in sales (roofing or construction preferred)
- Strong communication and relationship-building skills
- Self-starter with high energy and confidence
- Ability to manage your own pipeline and stay organized
- Comfortable in both field and office environments
- Tech-savvy (CRM, Excel, Outlook, etc.)
- Valid driver’s license and clean driving record
What Success Looks Like
- You build a strong book of repeat clients
- You consistently hit or exceed sales targets
- Your projects run smoothly because of clear communication
- Clients trust you and come back to you
This Role Is NOT For Someone Who:
- Waits for leads instead of creating opportunities
- Struggles with follow-up or organization
- Is uncomfortable with field work or climbing roofs
- Lacks drive or accountability
Compensation & Benefits
- Competitive base + commission structure
- High earning potential (top performers earn significantly more)
- Ongoing training and development
- Medical, Dental, Vision
- 401(k)
- Paid Time Off
Apply If You Want To:
- Control your income through performance
- Build a long-term book of business
- Work for a company that supports your success
- Sell work you’re proud to stand behind
Our clients are looking for viable alternatives to their current benefit programs and as a result of current economic conditions, the demand for our products and services has never been greater! Our Open Enrollment Specialists can make a real difference in people's lives.
Our trusted advisors planning and guidance can impact, and protect, families for generations.
We pride ourselves on being a diverse and unified company who share our values of commitment and dedication with our clients.
Career Benefits: Industry Leading Compensation and Rewards Programs up to $90k First Year (DOE\DOP) Rapid Career Advancement Based on Performance Monthly and Quarterly Bonuses (up to 16 bonuses per year) Performance Bonuses with Company Growth Sharing Multipliers Long Term Wealth Building Extensive Product Portfolio
- Multiple Product Lines State-Of-The-Art Training Platforms (we'll train you) Annual Award Trips and Meetings (Incredible Locations) Servant Mentoring and Leadership Development Relaxed & Flexible Work Environment (we are fun and family) Next Level Training and Support: Our success depends on your success, that's why we have a super-responsive team of experts making sure every Open Enrollment Specialist has everything they need to be at the top of their game.
Real support means real leadership backing you up.
You'll be armed with the tools and know how to best serve clients and take your career to the next level.
In the classroom, online and in the field, our most accomplished sales professionals will teach you their most successful formulas and execution strategies that directly lead to success.
Open Enrollment Specialist Essentials: Accountable and Coachable Team Player A Passion for Helping Other People Everyday Computer and Internet Savvy Excellent Verbal and Written Communication Skills Commitment to Excellence High Personal Integrity and Character Good Work Ethic, Self-Motivation Local Candidates Only About USHA
- 50 Awards For Business Excellence in Just 9 Years!!! Nowhere else in America will you find a better opportunity to enjoy personal satisfaction and professional achievement...
because nowhere else in America will you find a company that is more committed to your success than USHA.
You will work directly with Americas self-employed, small business owners and individuals to help them access a product suite of affordable benefits and business services.
As demands for our products continue to increase, you will advise clients on a portfolio of solutions that best fits their individual needs and budget...
in one seamless package.
We provide service that is fast, fair, and caring.
Because the only thing better than delivering a superior product, is seeing the difference it makes in the lives of our customers.
Our Mission: Helping Other People Everyday (HOPE) is more than a clever acronym for the people of USHA.
For them, it is a mission that is lived on a daily basis; an organization wide commitment to make a positive difference in the lives of others.
Open Enrollment position is also relevant to job seekers with various work experiences such as: Business Manager Finance Marketing Banking Regional and Territory Sales Office Appointment Setter Tele Teacher Support Customer Service Real Estate and Auto Sales Retail Educators Graduates Agent Financial Services Assistant Leasing Accountant Coordinator Representative Transitioning Military Personnel Business Graduates
Our primary customer base includes Doctor's Offices, Urgent Care, Dermatology, Community Health, and Women's Health.
Our ASC department also services Surgery Centers, Surgical Hospitals, and Endoscopy Centers.
Additionally, Life Sciences provides service to customers in the areas of: Animal Health, Higher Education, Reference Laboratory, Contract Research Organizations, Transplant/ Blood and Original Equipment Manufacturing (OEM).
We make healthcare run better by solving problems quickly, putting customers and employees first and challenging the status quo, finding new ways to grow our business—and one another.
Job Description We have an opening within our Physician Office Sales Team.
Responsibilities: Growing and developing a territory of residual based medical supplies in assigned territory.
The team sells disposables, exam gloves, point of care tests, capital and diagnostics.
Healthcare personnel contacted include but are not limited to physician’s, nursing staff, office managers and those staff involved with purchasing.
Building relationships and developing a customer base of alternate site physician offices as well as hospital based practices Making new calls on a daily basis to develop new customers Working with manufacturers to present products to the physician community Prepare and deliver quotations for product Develop long term relationships with customer base Prepare and maintain a territory plan Create a grow a residual base of customers in the alternate site marketplace Train and learn new items to present to customers and explain the medical and fiscal benefits Required Experience: Bachelor’s degree and at least 2 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience OR at least 5 years of quota-based sales experience demonstrating a background in cold calling, commissioned, full-cycle sales experience.
Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook Due to the nature of an outside sales representative position, the ability to drive a car, travel in that car 90% of each day, and interact with healthcare providers on site is required.
Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
This is a fully commissioned position with additional incentive compensation.
This role includes a first-year guarantee of $100,000 with the potential to earn more.
This role is bonus eligible.
Medline will not pay less than the applicable minimum wage or salary threshold.
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
For a more comprehensive list of our benefits please click here .
For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career.
We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.
Explore our Belonging page here .
Medline Industries, LP is an equal opportunity employer.
Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
The Director of Retail Operations oversees a large, multi‑unit retail portfolio at Tampa International Airport, managing more than 20 stores and driving $20M–$30M in annual revenue. In this role, you’ll lead sales growth, profitability and daily operational excellence through strong strategic leadership and high team engagement. You’ll ensure an exceptional customer experience across all retail locations while building effective relationships with airport landlords, unions, ACDBE/DBE partners, and key brand stakeholders in a fast‑paced, multi‑brand travel retail environment.
Salary Range: $107,000 - $133,000 Plus Bonus Opportunities!
Key Responsibilities:
- Oversee daily operations across a large multi‑store retail footprint, ensuring all brand, service, and operational standards are consistently met.
- Drive revenue and profit growth by analyzing key performance metrics (sales, margin, labor %, conversion, AOV, UPT, shrink, NPS), managing budgets and forecasts, and taking action to improve results.
- Lead monthly and quarterly business reviews and operations meetings, covering sales performance, promotions, category insights, pricing, and HR initiatives.
- Make strategic decisions around hiring, promotions, and succession planning; build strong, diverse leadership teams and manage performance effectively.
- Ensure consistent execution of opening/closing procedures, cash handling, safety protocols, and all compliance requirements; collaborate with ACDBE partners on reporting and certification needs.
- Build strong relationships with landlords, brand partners, and DBE stakeholders; resolve issues and coordinate facility maintenance and improvement projects.
- Foster a positive workplace culture by championing employee engagement, recognition, and inclusion; coach leaders to support retention, productivity, and team development.
- Partner with the Operations Controller and SVP/VP on P&L management, scenario planning, and long‑term operational strategies.
- Work with Supply Chain, Commercial, and Marketing teams to optimize product assortments and inventory turns; ensure accurate ordering, receiving, and stock integrity.
- Lead vendor management and help resolve supply chain issues while maintaining proficiency in retail systems such as MIV, CrunchTime, and Kronos/UKG.
- Execute planograms, visual merchandising, and product placement strategies to drive sales and maintain brand standards.
- Address complex customer and employee concerns; lead change management initiatives and support the rollout of new technologies to enhance efficiency and experience.
- Monitor market trends, competitor activity, and customer behavior; apply category management and space optimization best practices across all locations.
- Ensure compliance with union agreements (CBAs), lease obligations, company policies, and regulatory requirements; maintain audit readiness at all times.
Qualifications & Experience
- 8+ years in retail operations, with 3+ years in multi‑unit leadership.
- Proven success leading large teams, managing full P&L, and overseeing portfolios of 20+ stores and $20M+ in annual revenue.
- Strong P&L ownership, budgeting, and KPI analysis (sales/margin, labor, inventory turns, shrink, conversion, NPS).
- Proficient in retail/workforce systems (MIV, CrunchTime, Kronos/UKG).
- Skilled in inventory control, demand planning, receiving, and vendor management.
- Knowledge of category management, planograms, and visual merchandising.
- Advanced Excel and comfort with data dashboards/BI tools.
- Understanding of union environments, CBAs, leases, and ACDBE/DBE requirements.
- Strategic leadership with ability to scale best practices.
- Strong financial acumen and data‑driven decision‑making.
- Effective stakeholder relationship management (landlords, brands, unions, ACDBE partners).
- Ability to lead change and support new technology adoption.
