Sales Jobs in Richfield Summit County Oh Remote
218 positions found
E
Retirement Plan Advisor
🏢 Empower
$101,975
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.The Retirement Plan Advisor assists individuals in achieving a successful retirement and planning their financial future through group and individual presentations to new and existing defined contribution Government 457 plan participants. This role uses data-driven, analytical thinking to lead impactful conversations with participants, meets client service level agreements and achieves annual targets as assigned. This position will also assist the Relationship Management team in effectively establishing and maintaining relationships with key stakeholders within the territory assigned.This Advisor will work with public employees in NE Ohio and must be based in this territory and able to travel as necessary. What you will doConduct Retirement Readiness Reviews, as well as other individual meetings and group presentations, with targeted participants using consultative expertise to improve retirement outcomesDevelop and maintain strategic partnerships with key stakeholders for each location within assigned territory or for assigned employer-sponsored plansConduct one-on-one virtual and on-site group meeting by using various technologies in a professional mannerManage meeting schedule, including travel bookingCreate and execute dynamic business plans and tactics to drive positive retirement income objectives for participantsDocument interactions in Salesforce and collect required information to adhere to guidelines for regulatory complianceAchieve plan level and individual goals to help achieve service level agreements and business resultsParticipate in client meetings, sales finals, or other external meetings as neededWork collaboratively across internal service and management teams to improve effectivenessWhat you will bringBachelor's degree or equivalent work experience in lieu of a degree3 – 5 years relevant financial services experienceStrong presentation skills requiredProficiency in MS Word, Excel, PowerPoint, and Teams requiredStrategic thinker who can work independently requiredStrong relationship building and territory management skills requiredFINRA Series 6, 63, 65 registrations required within established timeline; current FINRA registrations strongly preferredFINRA fingerprinting required upon hireWhat will set you apartWorking knowledge of Salesforce preferredWorking knowledge of building blocks for successful retirement planning preferredBasic understanding of defined contribution plans preferredPractical experience providing high-level, consultative client interactions preferred#PJRPA***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.***What we offer youWe offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.Medical, dental, vision and life insuranceRetirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineupTuition reimbursement up to $5,250/yearBusiness-casual environment that includes the option to wear jeansGenerous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar yearPaid volunteer time — 16 hours per calendar yearLeave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)Business Resource Groups (BRGs) –
BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.Base Salary Range$72,200.00 - $101,975.00The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Equal opportunity employer •
Drug-free workplaceWe are an equal opportunity employer with a commitment to diversity.
All individuals, regardless of personal characteristics, are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***Job Posting End Date at 12:01 am on: Want the latest money news and views shaping how we live, work and play? Sign up for Empower’s free newsletter and check out The Currency.Workplace Flexibility: Remote - Must reside within territory
BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.Base Salary Range$72,200.00 - $101,975.00The salary range above shows the typical minimum to maximum base salary range for this position in the location listed. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer.Equal opportunity employer •
Drug-free workplaceWe are an equal opportunity employer with a commitment to diversity.
All individuals, regardless of personal characteristics, are encouraged to apply.
All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law. ***For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable or DSL internet. Other necessary computer equipment, will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.***Job Posting End Date at 12:01 am on: Want the latest money news and views shaping how we live, work and play? Sign up for Empower’s free newsletter and check out The Currency.Workplace Flexibility: Remote - Must reside within territory
permanent
S
Senior Product Manager
Salary not disclosed
Senior Product Manager
Summary
We are seeking an experienced Senior Product Manager with a strong technical foundation to drive product strategy and execution across our direct-to-consumer and B2B e-commerce platforms. The ideal candidate combines hands-on software development experience with proven product management expertise, enabling them to bridge the gap between technical teams and business stakeholders. This role requires a strategic thinker who can translate complex market needs into actionable product roadmaps while managing cross-functional teams to deliver exceptional customer experiences.
Key Responsibilities
Product Strategy & Roadmap Development
- Define and own the strategic product roadmap for both DTC and B2B e-commerce channels, aligning initiatives with company objectives and market opportunities
- Conduct market research, competitive analysis, and customer discovery to identify product opportunities and validate assumptions
- Develop and communicate product vision and strategy to executive leadership and cross-functional teams
- Balance short-term wins with long-term strategic initiatives to drive sustainable growth
Prioritization & Planning
- Establish and maintain a data-driven prioritization framework to evaluate and sequence product initiatives based on business impact, customer value, and technical feasibility
- Lead sprint planning, backlog grooming, and release planning activities in collaboration with engineering teams
- Make difficult trade-off decisions between competing priorities while managing stakeholder expectations
- Define success metrics and KPIs for each initiative and track progress against goals
Requirements Development & Documentation
- Translate business objectives and user needs into detailed product requirements, user stories, and acceptance criteria
- Create wireframes, user flows, and functional specifications to clearly communicate product vision to design and engineering teams
- Leverage technical background to assess technical feasibility and provide meaningful input on architecture and implementation approaches
- Collaborate with UX/UI designers to ensure intuitive and seamless user experiences across web and mobile platforms
Stakeholder Management
- Build and maintain strong relationships with internal stakeholders including sales, marketing, operations, customer success, and executive leadership
- Facilitate alignment meetings, product reviews, and decision-making forums with cross-functional partners
- Communicate product updates, roadmap changes, and progress transparently and regularly
- Manage expectations and negotiate scope, timelines, and resource allocation across competing priorities
Cross-Functional Leadership
- Work closely with engineering, design, and QA teams throughout the product development lifecycle
- Lead product discovery sessions, design sprints, and retrospectives to continuously improve processes
- Serve as the voice of the customer within the organization, advocating for user-centric solutions
- Mentor junior product team members and contribute to building a product-driven culture
Performance & Optimization
- Monitor product performance metrics, user analytics, and customer feedback to identify opportunities for improvement
- Lead A/B testing and experimentation efforts to optimize conversion, retention, and engagement
- Analyze data to inform product decisions and demonstrate ROI of product initiatives
Required Experience & Qualifications
Experience
- Minimum 4 years of product management experience, preferably in e-commerce / retail domain
- Prior experience as a software developer or software engineer (minimum 2-3 years preferred)
- Proven track record of successfully launching and scaling digital products from concept to market
- Experience managing complex, multi-stakeholder product initiatives with competing priorities
- Demonstrated success in building and executing strategic product roadmaps
Technical Skills
- Strong technical acumen with ability to understand system architecture, APIs, databases, and integrations
- Proficiency in modern development methodologies (Agile, Scrum, Kanban)
- Familiarity with e-commerce platforms, payment systems, order management, and fulfillment technologies
- Experience with product management tools (Jira, Productboard, Asana, or similar)
- Comfort with analytics platforms (Google Analytics, Amplitude, or similar)
- Understanding of web and mobile technologies, responsive design, and accessibility standards
Business & Strategic Skills
- Exceptional analytical and problem-solving abilities with data-driven decision-making approach
- Strong understanding of e-commerce business models, conversion optimization, and customer lifecycle management
- Experience with both DTC and B2B sales models and their unique requirements
- Ability to translate business objectives into technical requirements and vice versa
- Financial acumen including experience with business cases, ROI analysis, and budget management
Soft Skills
- Outstanding communication skills with ability to articulate complex technical concepts to non-technical audiences
- Proven stakeholder management and influencing skills across all organizational levels
- Strong leadership presence with ability to drive consensus and alignment
- Excellent project management and organizational skills with attention to detail
- Customer-obsessed mindset with passion for delivering exceptional user experiences
- Adaptability and comfort with ambiguity in a fast-paced, evolving environment
Education
- Bachelor's degree in Computer Science, Engineering, Business, or related experience
Preferred Qualifications
- Experience with enterprise B2B e-commerce platforms and complex procurement workflows
- Knowledge of marketplace dynamics, multi-vendor platforms, or subscription business models
- Familiarity with personalization engines, recommendation systems, or AI/ML applications in e-commerce
Not Specified
C
Customer Service & Accounting Support Specialist (AR/AP)
Salary not disclosed
Description
Customer Service & Accounting Support Specialist (AR/AP)
We are looking for a detail-oriented and customer-focused Sales/Order Administrator to join our growing commercial team. In this role, you will act as the primary order entry/customer service/accounting point of contact for customers, including key medical device accounts, while supporting internal teams to ensure smooth order management, efficient sales operations, and accurate administrative coordination.
Key Responsibilities:
- Act as the primary order entry/customer service point of contact for Phototherapy customers, providing professional communication, service excellence, and support throughout the sales cycle.
- Manage the full order process from entry to confirmation, including sales and shop order creation, order changes, RMA requests, and customer follow-up, ensuring accuracy and compliance with company procedures.
- Review and coordinate incoming quote requests, working closely with the sales team to ensure timely and accurate responses.
- Maintain and update customer accounts, sales data, and documentation within CRM and ERP systems.
- Partner with operations, quality/regulatory and engineering teams to track order status, delivery schedules, and other customer requirements
- Prepare and distribute various order and sales reports, production schedules, performance metrics, and analytical tools to support business operations
- Proactively engage with customers regarding large or high-value invoices, ensuring timely payment and prompt follow-up on overdue payments
- Contribute to cash flow forecasting by providing regular updates on the timing and status of expected customer payments. Coordinate with finance on payment applications, handling of credit notes, refunds, or adjustments as required.
- Verify and monitor customer credit limits
- Process and apply customer payments through cash application, ensuring timely and accurate posting.
- Conduct collections on past-due invoices, communicating with customers to resolve discrepancies and reduce outstanding balances.
- Perform invoice data entry for Accounts Payable (AP), verifying accuracy and proper coding before processing.
- Execute 3-way matching of AP invoices, purchase orders, and receiving documents to ensure accuracy and compliance prior to payment.
- Reconcile Concur and American Express expense reports, ensuring accurate processing, receipt verification, and adherence to company expense policies.
- Ensure compliance with company policies, contractual obligations, and industry regulations in all sales-related documentation.
- Contribute to continuous process improvement initiatives to enhance sales operations efficiency and customer satisfaction.
Requirements
Qualifications
- Bachelor’s degree in business administration, Sales, Marketing, or a related discipline preferred; equivalent professional
experience will be considered.
- Minimum of 2–3 years of experience in a sales administration or related role, preferably within manufacturing, engineering, or the
medical device industry.
- Proficient in Microsoft Office Suite with the ability to quickly learn and navigate Lumitex ERP (Macola), customer portals (GEHC
SSO), and HubSpot (CRM)
- Exceptional organizational skills, accuracy, and attention to detail.
- Strong written and verbal communication skills with the ability to interact professionally with both internal and external
stakeholders.
- Proven ability to manage multiple priorities and deadlines in a fast-paced environment.
- A customer-focused and solutions-oriented approach.
Why Join Us?
- Opportunity to work on innovative medical technologies that improve patient outcomes.
- Collaborative and growth-oriented work environment.
- Competitive salary, benefits, and professional development opportunities.
Not Specified
R
Service Technician
Salary not disclosed
At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.
Job DescriptionBring your industrial maintenance knowledge to the dock and door industry!Being a Service Technician holds a sense of integrity and independence. You are the face of the organization with our customers as you maintain Rite-Hite products out of our Broadview Heights, OH, office to focus on the West & Southwest area of Cleveland from a service truck which you can house at your residence. The opportunity offers a career for you to grow your skillset and make a daily impact!
Description:
Rite-HiteService Technicianswill install, maintain, and repair loading dock equipment and industrial doors at customer facilities. In addition, Service Technicians act as a technical resource for our customers and our sales force. This position works independently or in small teams in a field service environment, and is a primary customer contact.
Rite-Hitesells the best and we hire the best. This position requires experience welding and working with mechanical, hydraulic, and electrical systems. Prior experience in the repair or installation of industrial equipment is preferred. Selected candidate must be able to work independently in a field environment. Good customer service skills are required. This position requires the ability to work outdoors, at heights, and lift up to 100 pounds. As this position requires driving a company vehicle, a pre-employment drug test and clean driving record are required, as is a DOT physical.
What We Offer
At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
The hiring range for this position in USA-OH-Broadview Hts is $23.35-$32.10 per hour based on a 40-hour work week. The number of hours scheduled per week may vary based on business needs. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A bonus opportunity may be provided as part of the compensation package, in addition to the full range of benefits including medical, dental, life, and vision insurance, disability, a 401(k) plan, profit sharing, and PTO/vacation.
Not Specified
G
Sales Intern
Salary not disclosed
Sales Internship at GMS – Launch Your Career into B2B Sales
GMS is one of the nation’s leading PEOs, helping small businesses streamline payroll, benefits, workers’ comp, and HR. We’re offering a paid, high‑growth sales internship for those who want real B2B experience.
What You’ll Get
- Paid internship between $18-$20/hour + performance incentives
- Hands‑on sales experience (prospecting, outreach, shadowing client meetings)
- 1:1 mentorship from top Outside Sales Reps and Managers
- Structured training in negotiation, objection handling, and closing
- Fast‑track consideration for our full‑time Outside Sales Representative role
What You’ll Do
- Learn to prospect, qualify leads, and build a pipeline
- Regularly cold call and generate leads for new business
- Prepare presentation materials for Outside Sales Reps
- Shadow sales meetings with prospective business owners
- Research competitors and companies providing support for our CRM
- Participate in departmental training to learn all aspects of the GMS business
Who Thrives Here
Students working towards a bachelor’s degree generally in Sales, Business, or Entrepreneurship who are competitive, coachable, resilient, and excited by a career where effort = earning potential.
For over 30 years, GMS has saved clients time, reduced costs, and provided peace of mind for thousands of businesses nationwide. We take a people‑first approach, pairing exceptional customer service with innovative, cutting‑edge technology to drive efficiency and deliver real world impact. If you want real sales experience and a clear path to a high‑earning role after graduation, this is it.
Your career starts here. Learn more:
Group Management Services is an Equal Opportunity Employer.
internship
Remote Sales Representative – Financial Services
✦ New
Salary not disclosed
We are hiring Remote Sales Representatives to join our growing financial services team.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
In this role, you will work directly with clients who have requested information about life insurance and financial protection programs.
You’ll be trained to guide clients through their options and help them secure the right coverage for their needs.
This is a performance-based opportunity with strong income potential, ongoing training, and a clear path to leadership.
Remote working/work at home options are available for this role.
Not Specified
P
Shift Leader – Flexible Schedule
✦ New
Salary not disclosed
Panera Bread - Baker Square is looking for enthusiastic individuals to join our team in Pittsburgh, PA as full time or part time Shift Leaders. If you like working in a fast paced, fun environment and you are good with people, look no further! Panera Bread - Baker Square is the right place for you.
Shift Leader Job Essentials:
-Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills
-Reliable transportation to and from work (daily)
-Ability to work with computers
-Ability to assist the General Manager with team building
-Ability to coach and lead a team with no supervision
-Ability to maintain a positive atmosphere of teamwork and full of energy
-Ability to communicate to all team members
-Sales Skills
Additional Responsibilities:
-Be professional and courteous with all customers
-Promptly handle all customer concerns by delighting each of our customers
-Willing to open and close stores
-Willing to perform and uphold daily cleaning duties
-Willing to maintain a safe and organized restaurant for employees and customers
We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Remote working/work at home options are available for this role.
Shift Leader Job Essentials:
-Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills
-Reliable transportation to and from work (daily)
-Ability to work with computers
-Ability to assist the General Manager with team building
-Ability to coach and lead a team with no supervision
-Ability to maintain a positive atmosphere of teamwork and full of energy
-Ability to communicate to all team members
-Sales Skills
Additional Responsibilities:
-Be professional and courteous with all customers
-Promptly handle all customer concerns by delighting each of our customers
-Willing to open and close stores
-Willing to perform and uphold daily cleaning duties
-Willing to maintain a safe and organized restaurant for employees and customers
We are actively hiring for a full time or part time Shift Leader to join our team. We can't wait to meet you. Apply today!
Remote working/work at home options are available for this role.
permanent
A
Supply Chain Analyst (Hybrid)
✦ New
Salary not disclosed
Title: Demand & Supply Chain Planning Analyst Location: Franklin Lakes, NJ (4-days onsite, 1-day remote) Note: This is a W2 contract role – C2C & 3 rd party candidates WILL NOT be considered Working closely with the Supply Chain Operations department to actively monitor and maintain smooth daily workflow, the Demand & Supply Chain Planning Analyst will primarily be responsible for managing orders, internal requests, emails, and escalations from SharePoint to ensure timely execution of the fulfillment process.
Position Responsibilities: · Maintain accurate records, in excel or notes, to support or verify correct allocations that need to be submitted by product and business · Collaborate and respond to requests from sales, marketing, and supply chain operations to support MDS customer service excellence · Partner cross-functionally to correct issues impacting customer delivery or various escalation requests · Monitor inventory reports and alert network team to move product when inventory is in the incorrect DC/storage location · Participate in meetings with key stakeholders to review allocation status for the team or BOTs · Learn, gain access to, and leverage various systems in support the requests, including SAP, Power BI, SharePoint, or Excel, and navigate challenges with minimal supervision as proficient from training · Comply with all local, state, and federal safety regulations, policies, and procedures, including Hazardous waste regulations, through consistent application of sound quality assurance principles Position Qualifications: · 2-6 years of experience in supply planning, distribution, order management, or other supply chain environment · Strong Problem solving, good communication/customer service skills, and discipline to learn · Experience utilizing SAP is preferred · A minimum of a Associate’s Degree in Supply Chain, Production Engineering, Business, Logistics, Operations Management, or other relevant field Note: This is a W2 contract role – C2C & 3 rd party candidates WILL NOT be considered .
Remote working/work at home options are available for this role.
Position Responsibilities: · Maintain accurate records, in excel or notes, to support or verify correct allocations that need to be submitted by product and business · Collaborate and respond to requests from sales, marketing, and supply chain operations to support MDS customer service excellence · Partner cross-functionally to correct issues impacting customer delivery or various escalation requests · Monitor inventory reports and alert network team to move product when inventory is in the incorrect DC/storage location · Participate in meetings with key stakeholders to review allocation status for the team or BOTs · Learn, gain access to, and leverage various systems in support the requests, including SAP, Power BI, SharePoint, or Excel, and navigate challenges with minimal supervision as proficient from training · Comply with all local, state, and federal safety regulations, policies, and procedures, including Hazardous waste regulations, through consistent application of sound quality assurance principles Position Qualifications: · 2-6 years of experience in supply planning, distribution, order management, or other supply chain environment · Strong Problem solving, good communication/customer service skills, and discipline to learn · Experience utilizing SAP is preferred · A minimum of a Associate’s Degree in Supply Chain, Production Engineering, Business, Logistics, Operations Management, or other relevant field Note: This is a W2 contract role – C2C & 3 rd party candidates WILL NOT be considered .
Remote working/work at home options are available for this role.
Not Specified
A
Remote Inside Sales Representative {168055}
✦ New 🏢 A-Line Staffing Solutions LLC
Salary not disclosed
Sales Specialist (Remote) { 168055} Pay Rate: $17/hour Schedule: Monday – Friday, Day Shift Position Summary The Sales Specialist is responsible for conducting initial and follow-up sales calls with prospective and existing customers.
This role focuses on delivering a high-quality, customer-first experience by providing product education, addressing customer needs, and ensuring satisfaction throughout the sales process.
The ideal candidate demonstrates professionalism, empathy, and strong communication skills while meeting performance and sales goals.
Key Responsibilities Conduct inbound and outbound sales calls with prospective and current customers Educate customers on product lines including ostomy, urology, Purewick, and related medical supplies Identify customer needs and recommend appropriate solutions Address and resolve customer concerns in a timely and professional manner Accurately document all interactions, issues, and resolutions in CRM and call tracking systems Meet or exceed performance targets, including call volume, sales goals, and customer satisfaction metrics Ensure compliance with company standards, including HIPAA regulations, insurance protocols, and call scripting guidelines Collaborate with internal teams to resolve order issues and provide seamless customer support Additional Responsibilities Communicate with customers via phone, email, and web chat Maintain accurate and detailed customer records to support follow-up and service quality Contribute to a positive, team-oriented work environment Perform additional duties as assigned Qualifications Education & Experience: High school diploma or GED required 1–2 years of related sales or customer service experience preferred Skills & Abilities: Strong verbal and written communication skills Ability to explain technical or medical product information clearly Basic to intermediate math skills (discounts, percentages, commissions) Strong problem-solving and critical-thinking abilities Proficiency in Microsoft Office (Word, Excel) and CRM systems Familiarity with call center or dialer systems preferred Work Requirements Availability to work occasional evenings, weekends, or overtime as needed Work Environment (Remote) Must work from a private, quiet, and distraction-free environment Reliable high-speed internet is required Ability to remain seated and use a computer and phone for extended periods Physical Requirements Regularly required to sit, speak, and listen Frequent use of hands for computer and phone work
*
Remote working/work at home options are available for this role.
This role focuses on delivering a high-quality, customer-first experience by providing product education, addressing customer needs, and ensuring satisfaction throughout the sales process.
The ideal candidate demonstrates professionalism, empathy, and strong communication skills while meeting performance and sales goals.
Key Responsibilities Conduct inbound and outbound sales calls with prospective and current customers Educate customers on product lines including ostomy, urology, Purewick, and related medical supplies Identify customer needs and recommend appropriate solutions Address and resolve customer concerns in a timely and professional manner Accurately document all interactions, issues, and resolutions in CRM and call tracking systems Meet or exceed performance targets, including call volume, sales goals, and customer satisfaction metrics Ensure compliance with company standards, including HIPAA regulations, insurance protocols, and call scripting guidelines Collaborate with internal teams to resolve order issues and provide seamless customer support Additional Responsibilities Communicate with customers via phone, email, and web chat Maintain accurate and detailed customer records to support follow-up and service quality Contribute to a positive, team-oriented work environment Perform additional duties as assigned Qualifications Education & Experience: High school diploma or GED required 1–2 years of related sales or customer service experience preferred Skills & Abilities: Strong verbal and written communication skills Ability to explain technical or medical product information clearly Basic to intermediate math skills (discounts, percentages, commissions) Strong problem-solving and critical-thinking abilities Proficiency in Microsoft Office (Word, Excel) and CRM systems Familiarity with call center or dialer systems preferred Work Requirements Availability to work occasional evenings, weekends, or overtime as needed Work Environment (Remote) Must work from a private, quiet, and distraction-free environment Reliable high-speed internet is required Ability to remain seated and use a computer and phone for extended periods Physical Requirements Regularly required to sit, speak, and listen Frequent use of hands for computer and phone work
*
Remote working/work at home options are available for this role.
Not Specified
P
Shift Leader - Flexible Schedule
✦ New
Salary not disclosed
Panera
- Metcalf South is looking for enthusiastic individuals to join our team in Overland Park, KS as full time or part time Shift Leaders.
If you like working in a fast paced, fun environment and you are good with people, look no further! Panera
- Metcalf South is the right place for you.
Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team.
We can't wait to meet you.
Apply today!
Remote working/work at home options are available for this role.
- Metcalf South is looking for enthusiastic individuals to join our team in Overland Park, KS as full time or part time Shift Leaders.
If you like working in a fast paced, fun environment and you are good with people, look no further! Panera
- Metcalf South is the right place for you.
Shift Leader Job Essentials: -Must be able to demonstrate you are committed, hard-working, honest and friendly.
-Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwork and full of energy -Ability to communicate to all team members -Sales Skills Additional Responsibilities: -Be professional and courteous with all customers -Promptly handle all customer concerns by delighting each of our customers -Willing to open and close stores -Willing to perform and uphold daily cleaning duties -Willing to maintain a safe and organized restaurant for employees and customers We are actively hiring for a full time or part time Shift Leader to join our team.
We can't wait to meet you.
Apply today!
Remote working/work at home options are available for this role.
Not Specified
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