Sales Jobs in Remote
168 positions found — Page 3
At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.
We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.
Joining H&R Block as a Remote Tax Professional means you'll serve clients with diverse tax needs and you'll have the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.
It Would Be Even Better If You Also Had...- CPA or Enrolled Agent certification
- Experience completing complex tax returns
- 5+ years of experience in accounting, finance, bookkeeping or tax
- Experience conducting virtual tax interviews that create confidence in clients
- Tax planning and audit support experience
- Sales and/or marketing experience
- Conduct tax interviews with clients and support do it yourself online tax clients through virtual tools (i.e., video conferencing, phone, chat, email)
- Generate business growth, increase client retention, and offer additional products and services
- Understand that teamwork is essential to our success - communicate and coordinate regularly with leaders and peers about how your remote work is impacting results
- Grow your tax expertise
Your Expertise
- Experience completing individual tax returns
- Experience working in a fast-paced environment
- Access to high speed, reliable internet
- Experience and skilled in technology (specifically MS Teams and Outlook)
- Inspire confidence in our clients with your ability to communicate complex tax situations concisely via phone, email and chat
- Experience utilizing effective customer service techniques
- Analytical and problem-solving skills
- Successful completion of the H&R Block Tax Knowledge Assessment or equivalent
- High school diploma / equivalent or higher
- Must complete continuing education requirement and meet all other IRS and applicable state requirements
- Availability to work a minimum of 20 hours a week during peak tax season
- Skill in researching information using various tax and publication tools to understand the client's need (i.e., IRS Publications/Instructions)
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, well-being, and financial wellness needs.
- Medical coverage allows eligible associate well-being programs including mental health support and coaching
- 401k Retirement Savings Plan and Employee Stock Purchase Plan
- Tax prep benefit allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you!
- Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more!
The Community You Will Join:
At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.
You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.
H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
If you're looking to make an impact, H&R Block is the place for you.
Enrollment in or completion of the H&R Block Income Tax Course is neither an offer nor a guarantee of employment.
Sponsored Job #45332
Remote working/work at home options are available for this role.
We are living our Purpose To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.
Title: Department Manager Job Code: 2040
Job: Online Shopping Manager Non-Exempt
Department: Online Shopping
Supervised by: Store Manager, Assistant Store Manager
Job Summary: To effectively and efficiently direct and supervise all functions and activities of the Online Shopping Department and its Associates to achieve the Department's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Service Priorities under the direction of the General Store Manager.
Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following:
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
- Ability to perform basic math.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to perform basic computer functions.
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
- Ability to work in varying temperatures.
- Ability to tolerate dust and cleaning agents during routine housekeeping duties.
- Ability to climb a ladder to retrieve items from overhead racking and storage areas.
- Ability to interact with Customers in a friendly and helpful way.
- Ability to work cooperatively with others.
- Ability to work all assigned work schedules and comply with all time and attendance policies.
- Ability to engage and lead Associates to achieve department goals.
Essential Job Functions: Performance of the essential functions of this position requires the Associate to possess the minimum qualifications listed above and to perform these functions in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:
Safety (Food Safety & Compliance)
- Perform all duties in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and security policies, programs, laws and regulations.
- Perform all duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
- Perform all duties in accordance with HAACP and Food Handling procedures.
- Maintain a clean, neat, organized and safe work environment in accordance with Department QA standards.
- Clearly communicate and consistently enforce department and Company safety policies and procedures.
- Observe all safety regulations when operating equipment and utilize Personal Protective Equipment.
- Supervise the proper use of all equipment by Associates, including Personal Protective Equipment.
- Understand and adhere to all procedures in emergency situations.
- Use and maintain equipment in good working order; immediately advise Store Management of any maintenance or equipment problems.
- Ensure that Associates operating power equipment (balers, hi-lo's, power jacks, slicing machines, etc.) are 18 years of age or older.
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 60 lbs.
- Set up and maintain a proper cleaning maintenance schedule of entire department.
Friendliness (Customer Experience & Associate Engagement)
- Greet all Customers and provide them with prompt, courteous service and assistance.
- Promote the sale of any current charitable promotions to Customers (i.e. Partners in Caring, Check Out Hunger).
- Assist with the onboarding of new department Associates, including interviewing, selection and training, in accordance with Company policies and procedures and all Local, State, and Federal labor laws and regulations.
- Provide continual training, developmental action planning, and meaningful feedback to hold Associates accountable to job performance.
- Provide opportunities for Associates to cross-train in other store departments.
- Maintain an open line of communication and work cooperatively with all business partners.
- Lead Associates to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
- Encourage and recognize Associates to provide a positive Customer Experience.
Presentation (Personal & Department Conditions)
- Portray a professional appearance and be a positive role model for all Associates in the department in accordance with the Company Dress Code Policy.
- Ensure Unit Price Labels (tags) for all items are maintained and are current.
- Monitor Online Shopping Department storage area for cleanliness, neatness, and preparation for next shift.
- Ensure all merchandise is fully stocked and rotated in display cases, shelves and other applicable displays according to tag allocation and department standards.
- Ensure all product is blocked and faced in accordance with Company policy or as assigned.
- Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.
Efficiency (Department Operations & Regulatory Compliance)
- Understand and utilize all required applications and current technology as relates to Online Shopping Operations.
- Ensure all reports and records are accurate, complete and retained in accordance with Company policy.
- Understand the impact of department financials and how to adjust department operations to ensure goals are achieved.
- Maintain efficient staffing to meet projected sales and Customer Experience needs.
- Understand and adhere to Company shrink guidelines as relates to Online Shopping Operations.
- Clearly communicate and consistently enforce department and Company policies and procedures.
- Complete all applicable department training programs.
- Maintain punctual and regular attendance and work overtime as assigned.
- Ensure the quality of all product and secure properly in appropriate storage areas.
- Ensure the accuracy of item pricing, item locator and shelf allocation.
- Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
- Ensure in-store pricing procedures and in-store transfers are followed in accordance with Company policy.
- Understand and adhere to Local, State and Federal regulations as relates to Online Shopping Operations.
- Perform all duties in accordance with all Local, State, and Federal Department of Labor Minor Regulations for any Associates under 18 years of age.
- Assist as needed in preparation of food products, catering, and special orders.
Perform other duties as assigned.
Remote working/work at home options are available for this role.
We have a dedicated crew of more than 700+ innovative and dedicated employees. Here are a few reasons why we'd make a great team:
- Earn more. With a guaranteed base pay plus monthly bonus.
- Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
- Work-life balance. We work a typical Monday-Friday 8a-5p EST work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. (And take advantage of our hybrid work model, by working from home 2 days per week.)
- Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. (Our office is also a nicotine-free facility)
INSIDE SALES - WHAT IS IT?
You will be responsible for managing and growing a territory through outbound calling, B2B prospecting, as well as calling on current accounts to build relationships, maintain inventory and grow sales. Additional focus on reactivating inactive customers and cold calling new business. We pride ourselves on offering more solutions for all work environments to help customers find safe and effective ways to treat their facilities, while increasing your wallet share. A successful candidate will be able to effectively communicate with customers and internal team members, while possessing the ability to be resourceful, flexible, and resilient.
POSITION SUMMARY:
The Inside Sales Strategic Account Manager is responsible for managing daily service and sales activities for assigned accounts. This includes reactivating inactive customers, developing strategic relationships, and driving revenue through outbound and inbound selling efforts. The role requires a strong focus on customer experience, account growth, and cross-functional collaboration.
POSITION RESPONSIBILITIES:
- Serve as the primary point of contact for assigned customer accounts
- Drive account growth by reactivating inactive customers and recruiting new business
- Provide exceptional customer experience through consistent communication and support
- Deliver accurate pricing, product, and service information to customers
- Place and monitor customer orders to ensure timely and accurate shipment
- Maintain detailed customer interactions and activity in the CRM system
- Monitor open invoices and follow up on outstanding payments
- Resolve customer issues related to quotes, orders, and invoices promptly
- Introduce and promote new products and services to existing accounts
- Execute assigned sales campaigns and activities from the Galley Management System
- Collaborate with Field Sales teams and leadership to support broader territory objectives
- Report customer and market insights to Field Sales and Management
- Maintain up-to-date product knowledge and complete required training and certifications
- Organize and manage customer information and sales documentation efficiently
POSITION REQUIRMENETS:
- College degree preferred; equivalent professional experience accepted
- 1-3 years of inside or phone-based customer selling experience
- Strong outbound and inbound phone sales skills
- Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems
- Competency in Microsoft Office applications
- Strong problem-solving and decision-making abilities
- Excellent verbal and written business communication skills
- Ability to quickly learn product offerings and effectively communicate value to customers
THE COMPANY:
Since 1911, State Industrial Products has helped customers \"Care for Work Environments\". Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance and air care programs to innovative cleaning systems, maintenance supplies and auxiliary programs, State Industrial Products offers facility management benefits that are second to none. We're a thriving company, and we're looking for driven individuals to join our team. That's where you come in!
EOE Statement: State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.
#IND3 #LI-CF1
Remote working/work at home options are available for this role.
Location: Remote (U.S. Based)Employment Type: Full-Time
About ForgeFit
ForgeFit supplies cutting-edge fitness equipment to gyms and fitness centers nationwide. We're not just another distributor, we're a trusted partner in helping fitness facilities grow stronger, perform better, and stay ahead of the competition. Every piece of equipment we sell is backed by our 100% Performance Guarantee. We're looking to hire driven, energetic sales professionals to help us expand our reach and impact.
About the Role
As a Remote Inside Sales Representative, you'll play a key role in driving ForgeFit's growth by reaching out to potential clients, responding to inbound inquiries, and guiding gym owners, fitness directors, and facility managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office.
What You'll Do
- Handle inbound sales inquiries and proactively reach out to warm leads
- Conduct virtual consultations with prospects via phone, video, and email
- Educate potential customers on ForgeFit's product offerings and value
- Build and manage a pipeline of opportunities using CRM tools
- Follow up consistently to nurture relationships and close sales
- Collaborate with fulfillment and support teams to ensure a seamless client experience
- Meet or exceed monthly sales goals and performance targets
What We're Looking For
- 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
- Strong communication and relationship-building skills
- Comfortable with outbound outreach and closing sales virtually
- Self-motivated, goal-oriented, and highly organized
- Passion for fitness or knowledge of gym equipment is a bonus
What We Offer
- Competitive base pay + commission (uncapped earning potential)
- Comprehensive benefits including medical, dental, vision, 401k, and paid time off
- 100% remote work with a collaborative and supportive team
- Comprehensive onboarding and ongoing product training
- Opportunities for professional development and advancement
- A chance to represent a brand that delivers real value to its customers
Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.
Remote working/work at home options are available for this role.
Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).
Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses
This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.
Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.
As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.
Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.
ResponsibilitiesReporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.
Key responsibilities include:
- Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
- Schedule, reschedule, and confirm patient appointments accurately and efficiently
- Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
- Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
- Maintain strict compliance with HIPAA and patient privacy regulations
- Communicate with patients using a professional, empathetic, and service-oriented approach
- Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
- Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
- Contribute positively to a fast-paced, team-oriented environment
- Other duties assigned as deemed necessary by management
Required Skills/Abilities:
- Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
- Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
- Strong customer service mindset with the ability to communicate calmly and empathetically
- High attention to detail, including accurate written documentation and data entry
- Ability to follow established workflows, scripts, and policies consistently
- Comfort working in a high-volume, performance-driven call center environment
- Demonstrated reliability, punctuality, and consistent attendance
- Strong time-management skills and accountability in a remote setting
- Ability to work independently while remaining responsive and engaged with a team
- Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
- Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training
Education/Experience:
- 1-3 years of general customer database (CRM) experience.
- College education (completed degree or relevant coursework).
- 1-3 years of call center experience (preferred).
- Experience with making outbound sales/service calls (preferred).
- 1-5 years of experience within the healthcare industry (preferred).
- Bilingual preferred (Spanish)
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Remote working/work at home options are available for this role.
Company Overview:
Cardio Partners, a division of Sarnova, is a national leader in emergency prevention and an ardent advocate in the fight against Sudden Cardiac Arrest (SCA). Cardio Partners offers complete cardiac solutions to our customers including equipment, consultation, end-to-end training, and program management. As an authorized master distributor of all FDA-approved defibrillator devices, the company provides customers the best-in-class value for new and recertified equipment. Customers’ emergency preparedness needs are met via Cardio Partners’ nationwide CPR training courses and state-of-the-art program management services.
Responsibilities and Qualifications
Summary:
As a Strategic Account Executive, you will own, protect and grow long-term relationships with existing large, high-value, complex enterprise clients, including Fortune 500 companies. These accounts are long-term contracted customers and represent a significant portion of our revenue, requiring a proactive, consultative and detail-oriented approach to ensure satisfaction, retention, and growth. Your role involves providing exceptional customer service, administrative support, and presenting white-glove, consultative solutions to senior-level customer stakeholders.
Organizational Impact:
This role is pivotal in maintaining and growing revenue from our most important clients, ensuring long-term partnerships and loyalty. By delivering a white-glove service experience and identifying upselling opportunities, you will contribute to overall customer satisfaction and revenue growth.
Essential Duties and Responsibilities:
- Serve as the primary point of contact for assigned strategic accounts, ensuring a high level of client satisfaction and engagement
- This role follows a land‑and‑expand model, with approximately 70% focused on strategic account management and 30% on identifying and driving growth opportunities within existing accounts
- Manage all aspects of client relationships, including inquiries, administrative tasks, and escalations, with professionalism and urgency
- Coordinate complex, large-scale deployment of products or services with external and internal partners
- Identify and promote upselling opportunities for additional products and services that align with client needs
- Develop and execute account plans that support client objectives while driving incremental revenue for the company
- Coordinate with internal teams, such as Customer Success, Operations, and Product Development, to deliver seamless support and solutions to clients
- Conduct regular check-ins, business reviews, and performance reporting for clients to reinforce value and strengthen relationships
- Ensure contract compliance and assist with renewals or amendments as necessary
- Maintain detailed records of client interactions, product usage, and sales activity in CRM systems
- Stay informed about industry trends, competitor offerings, and client business developments to anticipate needs and provide proactive solutions
- Represent the company at client events, trainings, and industry gatherings to reinforce relationships and promote additional offerings
- Collaborate with sales leadership to refine account management strategies and share client feedback for continuous improvement
- Nationwide travel to meet with customers, attend events, or other business related reasons is required. Travel expectation is 30% per month.
- Additional job duties as assigned
Skills/Experience Required:
- Education: Bachelor’s degree in business, sales or marketing
- 5+ years of experience in account management, client success, or consultative/solution-based sales roles, preferably with large enterprise clients
- Proven track record of managing high-value accounts and delivering exceptional customer service
- Ability to effectively manage and sell complex, consultative solutions that require aligning products, services, and stakeholders to meet broader customer objectives
- Ability to identify upselling opportunities and present tailored solutions to clients
- Excellent interpersonal and communication skills, with the ability to build trust and influence senior-level stakeholders
- Strong organizational skills and attention to detail, with the ability to manage complex administrative tasks effectively
- Proficiency in CRM tools (e.g., Salesforce) and Microsoft Office Suite
- Self-motivated, proactive, and able to work independently in a fast-paced environment
- Sound judgment and analytical skills with demonstrated ability to analyze complex issues and develop alternative solutions
- Entrepreneurial mindset with the ability to proactively identify challenges, think critically, and develop solutions in collaboration with internal partners Effective time management and organizational skills
- Strong written communication skills with ability to prepare clear, concise business proposals
- Ability to independently manage all aspects of the job role including required goals and business practices in a remote environment
Sarnova is an Equal Opportunity Employer. We offer a competitive salary, commensurate with experience, along with a comprehensive benefits package, including 401(k) Plan. EEO/M/F/Veterans/Disabled. Our mission is to be the best partner for those who save and improve patients’ lives. Excellence in delivering upon our mission is dependent upon having a diverse team that is empowered to bring their full, authentic self to work each day. We strive to create a workplace that reflects the communities we serve, and we are passionate about creating an inclusive workplace that promotes and values diversity.
#CardioPartners
Remote working/work at home options are available for this role.
Do you have sales experience and Want to start a career as sales insurance agent? Are you willing to train for license (paid by the company? Apply ASAP!
MORNING shift / Hybrid-remote / Direct Hire /No weekends / $68K - $73K annually
Our client, a nationwide insurer providing auto, home, small business, life, and specialty insurance products, is actively hiring. This position will handle inbound calls (warm leads), to assess customer needs, and recommend the best-fit options to customers that have requested quotes online. *There will be no cold calling!!
Type of Hire: Direct hire
Start Date: April 20th
Pay Rate: Pay Rate: $21/hr (negotiable depending experience)+ commissions + benefits
- uncapped performance-based Monthly incentive aprox $25k-30k realistic for the 1st year.
- Incentives based on: Total dollar volume sold, Net new policies sold, Customer satisfaction scores
- Annual pay aprox $68K - $73K annually
- 5% bilingual incentive.
- A competitive benefits package
Location: HYBRID ( 3 days office - 2 days at home) Phoenix, AZ 85085 (must live no more than 25-35 min drive)
Training: hybrid 3 months. M-F8:30am-5:00pm MST.- (M-W in office, Th-F at home).
1 week of New Employee Orientation, 4 weeks of licensing training and self-study, 1 week to pass tests, 2-3 weeks of technical/product knowledge training, and then 4 weeks of pod/nesting training.
- They have to score 90% or higher to pass the licensing tests - 2 chances!!
Post Training Schedule:
- Hybrid, M-W in office and Th-F at home.
- Monday-Friday 6am-5:30pm MST Full-time- 40 hours/week;
- Overtime optional on Saturdays
Duties
- Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls to optimize sales potential.
- Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
- Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
- Navigate multiple computer systems while seamlessly interacting with the customer
Requirements:
- Minimum 1 year of experience in a sales environment
- Proven ability to meet quotas, metrics and goals
- A drive to work in a fast-paced, high-energy environment
- Direct sales skills, and the aptitude to influence customers and close the sale
- Excellent communication skills; Ability to explain complex policy and coverage information in understandable terms
- Must be eligible to obtain non-resident property and casualty license in all required states
Benefits:
- 11 holidays, 19 vacation days
- Onsite gym /Fun Environment - Gift cards, contests, etc
- 401(k)
- Medical, Dental, Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off / Paid Parental Leave
- Tuition Assistance
Remote working/work at home options are available for this role.
The Operations Accounts Receivable Lead will own the end-to-end receivables lifecycle for all bulk and wholesale matcha transactions, from national accounts to smaller customers. This role is responsible not only for invoicing and collections, but for actively managing cash risk, enforcing contract terms, aligning customer deposits with production and allocation schedules, and ensuring the company is never over-exposed on inventory or shipments. Open to applicants in all 50 states.
This individual will design and operate an AR system that ties deposits, allocations, contracts, and shipment releases together, working closely with Sales, Operations, and Import/Export to ensure goods move on time without carrying unnecessary receivable or inventory liability.
Responsibilities
End-to-End Accounts Receivable Ownership
End-to-End Accounts Receivable Ownership
- Manage the full AR lifecycle: contract review → deposit requirements → invoicing → collections → reconciliation.
- Oversee receivables across all customer segments, including national accounts, distributors, private-label customers, and smaller wholesale buyers.
- Ensure all negotiated pricing, freight terms, surcharges, tariffs, and special conditions are accurately entered, tracked, and collected.
Contract Enforcement & Risk Management
- Audit all customer activity against executed sales contracts to ensure strict adherence to:
- Payment terms
- Deposit requirements
- Allocation schedules
- Shipment release conditions
- Actively push for larger upfront cash deposits and reduced net terms, in coordination with Sales and Finance, to minimize receivables and inventory exposure.
- Identify and escalate contract deviations, late payments, or risk patterns early-before inventory is produced or released.
Deposit & Allocation AR System Development
- Design and maintain an AR framework that:
- Aligns customer advance deposits with production runs and allocation schedules
- Matches deposits against specific lots, SKUs, or contract volumes
- Reduces cash-inventory liability by ensuring inventory is backed by customer funds whenever possible
- Track deposit balances, applications, refunds, and roll-forwards with absolute clarity and auditability.
Cross-Functional Coordination (Critical)
- Partner closely with:
- Operations & Production – to align customer payments with milling, packing, and release timelines
- Import/Export & Logistics – to ensure payments clear before shipment while avoiding port or vessel delays
- Sales – to structure payment terms that protect cash while remaining commercially viable
- Ensure the rule is enforced: no payment = no release, without causing shipment bottlenecks or customer escalations; for NET term customers ensuring that their account is in good standing before additional goods release and enforcing and correcting any negative credit performance of any NET term customers.
Collections Leadership & Execution
- Lead and manage the AR/accounting team responsible for:
- Continuous follow-ups
- Structured, timely, and increasingly firm payment nudges
- Clear documentation of customer communications and commitments
- Establish escalation protocols for late or non-responsive customers, including payment holds and shipment freezes.
Reporting & Visibility
- Provide regular reporting on:
- AR aging by customer and deal
- Deposit coverage vs inventory exposure
- Contract-compliant vs at-risk accounts
- Cash-in vs goods-out timing gaps
- Surface actionable insights to leadership to support credit decisions, allocation planning, and customer prioritization.
Qualifications & Experience
- 5–10+ years in Accounts Receivable, Credit, or Accounting leadership, preferably in:
- CPG
- Food & beverage
- Import/export or inventory-heavy businesses
- Sales contracts with multiple variables in payment dues (freight, tariffs, goods, price increases, and so on)
- Strong experience managing:
- Large wholesale and national accounts
- Contract-driven pricing and payment terms
- Advance deposits and prepayment structures
- Proven ability to enforce payment discipline while working cross-functionally with Sales and Ops.
- Experience managing and motivating AR or accounting team members.
Skills & Competencies
- Exceptional attention to detail with contracts and financial terms
- Strong negotiation and assertive communication skills
- Systems thinker—able to design AR processes, not just execute them
- Comfortable pushing back internally and externally to protect cash
- Highly organized, deadline-driven, and persistent
- ERP/accounting system proficiency (Monday, QuickBooks, Hubspot)
- Able to handle the pressure of being responsible ~8-9 figures of AR, annually
- Ability to work within imperfect systems (and to help perfect them)
- Loves Matcha (a bonus)
Success Metrics (What “Good” Looks Like)
- Reduced AR aging and faster cash conversion cycles
- High percentage of inventory backed by customer deposits
- Zero shipment delays caused by payment surprises
- Fewer contract deviations and write-offs
- Clear, predictable cash flow aligned with allocation schedules
For interested applicants, please send your resume to:
(must cc: )
Email Subject: [Your Name] - Operations AR Lead
Remote working/work at home options are available for this role.
This role focuses on driving strategic partnerships with Kyndryl and Gradial while identifying and closing enterprise solutions opportunities.
The ideal candidate will have extensive experience in sales, relationship management, and consultative selling within technology sectors.
Responsibilities include engaging clients, developing market strategies, and facilitating partnerships to enhance customer experiences across diverse industries.
Join a dynamic team to transform enterprise solutions with innovative approaches.
#J-18808-Ljbffr
Remote working/work at home options are available for this role.
This role involves building client relationships, developing tailored solutions, and managing the full consultative selling process.
The ideal candidate must have over 10 years of experience in complex managed services sales and demonstrate strong leadership and strategic thinking skills.
The position offers flexibility to work from anywhere in the US.
#J-18808-Ljbffr
Remote working/work at home options are available for this role.