Sales Jobs in Redmond

Store Manager

Location

WA - Kirkland - Totem Lake - 4807

Classification

Full-Time

Job Summary

A Store Manager (SM) delivers a beautifully merchandised and profitable store in the community you serve. Your focus on the sales floor exceeds our standards from presentation to service. You assess your store from the customer’s perspective and communicate your ideas to your regional manager and other supporting partners to improve your store, identifying obstacles and opportunities from the business. As a leader you recognize the strength of the team, provide opportunities for career growth and use the company tools to develop ready talent. You ensure ownership and accountability for the business through respectful communication. In your role you seek and respond to feedback from support partners to improve sales and gain continued efficiencies all with the goal that customer return again and again.

What You Do

• Ensure consistent, friendly and informed service to customers, first by the example you set, and second by the training you provide to the store team so that they deliver first-class creative customer experience.

• Ensure the achievement of sales goals, profitability and delivery of operational excellence to maximize efficiency and minimize loss through timely execution of all processes.

• Ensure a vibrant and creative look and feel to the store through execution of Visual Merchandising & Replenishment standards, maintaining a neat, tidy, shoppable and inviting presentation ensuring the associates do the same.

• Build your team through engagement, motivation and coaching; assess performance proactively and timely.

• Ensure the efficient execution of store operations with timely management of receiving and other day-to-day processes.

• Identify obstacles and opportunities for the business, communicating and working through store/market/regional partners for the betterment of the company.

• Develop the store team based on their individual strengths and through engagement, coaching and feedback.

• Assess the store from the customer’s perspective and use insight to seek and influence improvement with the market leaders and regional manager.

• Communicate with your store team respectfully and with urgency on key issues and messages.

• Ensure compliance to company standards as it pertains to safety, customer experience and all store operations.

• Actively recruit, interview and hire employees that are knowledgeable and will provide an optimal shopping experience for our customers, partnering with nearby stores for support when appropriate.

• Use the store roster to schedule appropriately, optimizing process efficiency and store payroll.

• Understand issues of shrink and expenses, holding the store team accountable to do the same.

Knowledge & Experience

• Demonstrate passion for customer service and knowledge and/or a desire to learn about our brand/products.

• Experience in leading, managing and developing employees at all levels.

• Experience managing payroll and scheduling effectively.

• Experience driving positive key financial results.

• Ability to organize, plan and prioritize workload.

• Manage your own time efficiently and effectively.

• Able to delegate and to work through others well.

• Communicate clearly and comfortably across all levels of the business.

• Build collaborative working relationships at all levels.

• Deliver honest and constructive feedback, holding team members accountable when necessary.

• Required to work a flexible schedule to meet the needs of the business, which will require night and weekend shifts.

• One to two years of supervisory experience required; two plus years retail experience preferred.

Expected Behaviors

• Prioritize customer experience above all else.

• Run an excellent store with the ability to balance the needs of delivering a creative experience, and a profitable result.

• Grow knowledge of industry and market and has an eye for current trends, color, inspiration and creativity.

• Drive results.

• Provide feedback, coaching and development.

• Exhibit genuine passion to deliver a unique and creative experience through our people. • Listen to others.

• Can empathize with and understand people acting through kindness and respect. • Demonstrate collaboration.

• Address issues proactively.

• Make good decisions and engage in solution-based problem solving.

• Is comfortable with ambiguity.

• Show adaptability and work with a sense of urgency all the time.

• Maintain positivity.

• Remain discreet and unbiased.

• When on the selling floor, your role is to deliver first-in-class customer service as well as supervising and overseeing overall store presentation, which may include prolonged standing and some physical activity.

Notes

An employee in this position can expect a rate starting at $78,000.

Benefits:

Part- time less than 20 hours per week: Sick pay equal to 1 hour for every 40 hours worked, Employee Discount

Part-time 2 per week: 24 – 34 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 weeks thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k)

Full Time 30+ hours per week: 36-48 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 years thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k). Employee may enroll in Benefits for themselves and eligible dependents which includes Medical Benefits, Vision Benefits, Dental Benefits. Employee is eligible to participate in additional benefits which includes Disability, Life Insurance, Transit, Tuition Reimbursement

Full Job Description:

Overview

The Assistant Store Manager is responsible for ensuring that store achieves or exceeds sales plan and profitability goals, as well as enhance the David Yurman brand within the store and local market. This individual will also partner with store management team in overseeing that all operational policies and procedures being followed. The assistant store manager will effectively lead, coach and support sales professionals with a focus clientele development and providing a high level of customer service to create a luxury experience.

The David Yurman Nordstrom Concession Assistant Store Manager will be accountable for the following key deliverables:

Core Responsibilities

Achieve and/or Exceed Sales Plan

• Partner with sales professionals to meet their individual sales plans and KPI
• Participate in the development and execution of strategic initiatives to deliver the sales budget.
• Demonstrate an active role on the selling floor through sales leadership and client development
• Support sales professionals in closing sales
• Facilitate the implementation and success of special events held at the retail store
• Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
• Maintain visual presentation based on company vision and market needs

Clientele/Service Management

• Coach and Monitor in partnership with Store Manager, on sales professionals accountability for client outreach and relationship development
• Ensure store data capture goals are being achieved
• Maintain a luxury environment that is warm and hospitable, and ensuring that the correct interpretation of and implementation of visual guidelines are being met.
• Provide appropriate feedback in partnership with Store Manager, to staff to ensure that they have demonstrated the appropriate skills necessary to provide a positive and rewarding client experience in all customer interactions

Operations

• Manage the day-to-day activities on the sales floor. Maintain presence on the sales floor to supervise staff and ensure appropriate floor coverage.
• Maintain appropriate business controls such as store inventory, requests for stock replenishment and all repairs/returns.
• Implement and support all security measures
• Partners with the sales professionals in the administration of special order requests
• Oversee store opening and closing in the absence of the Retail Store Manager.

Talent

• Partners with the Retail Store Manager in hiring and providing performance review feedback. Trains new Sales Associates.
• Provide leadership to staff through monthly scheduled meetings to review and coach on overall performance
• Provide formal and informal feedback to staff to build ongoing development opportunities
• Explain and enforce KPIs and ensure that staff is trending to those measures

Qualifications

• Work Experience: Minimum 2-4+ years of proven experience managing in a similar role, preferably within a high-end luxury accessories boutique with joint responsibility for sales and operations
• Ability to motivate, establish strong business partnerships, and promote professionalism with both clients and staff
• Ability to manage multiple tasks in a fast-paced environment
• Proven ability to drive results, and strategic vision to develop business
• Language skills (Spanish) are a plus
• Fine Jewelry and or Fine Watch experience preferred, but not required
• Flexibility to work in various roles based on business needs (i.e. on the sales floor, operations, etc.).
• Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
• Computer Skills: Proficient in Microsoft Word, Excel, and Outlook

The expected base pay for this role is $60,000– $80,000.00 annually.

Base pay is one component of David Yurman’s total compensation package. In addition, the hired candidate with be eligible for quarterly and annual bonuses and will be eligible for numerous benefits including:

• Medical, Dental, Vision
• Life Insurance and Disability
• Paid time off - 20 days' vacation annually, company holidays, floating holidays, and sick & safe time
• Parental leave
• 401(k) plan with employer contributions
• Employee discounts on DY products
• EAP resources and other personal benefits

The A&H Business Development Manager will play a critical role in developing and executing sales strategies to achieve revenue goals and drive market expansion within the Pacific North region for retail products (Business Travel Accident, Scholastic, Participant Accident). This position involves collaborating with the regional underwriting team and manager, nurturing internal and external stakeholder relationships, and identifying growth opportunities. The ideal candidate will be a strategic thinker with a proven track record in sales and a deep understanding of the insurance industry.

Job Description:

• Responsible for generating new business leads, building relationships, and promoting various A&H insurance products and services in partnership with Regional A&H Manager and underwriting team.
• Develop and implement strategic sales and distribution plans to achieve sales targets, maximize revenue, build robust and adequate pipeline to achieve plan and expand our market presence in the A&H marketplace and across Chubb clients.
• Regular and routine reporting on pipeline, target progression and sales metrics.
• Identify new market opportunities, emerging trends, and potential clients to develop effective sales strategies and enhance our competitive edge.
• Build and maintain strong relationships with key stakeholders, including clients, brokers, and insurance partners, to foster mutual trust and ensure successful collaborations.
• Coordinate with Underwriting to develop and communicate client proposals, negotiating terms, and closing high-value contracts, ensuring timely communication.
• Collaborate with other departments, such as Underwriting, Claims, Regional Distribution and Marketing, to ensure seamless communication and alignment of business objectives, leveraging cross-functional resources to achieve sales targets.
• Stay updated with industry trends, competitor activities, and regulatory changes affecting the insurance space, and share related insights with the team to further strengthen our market position.
• Prepare and present strategic sales reports, forecasts, and budgets to senior management, highlighting areas for improvement, growth potential, and sales performance metrics.
• Continuously evaluate and improve sales processes, tools, and systems to streamline operations, enhance productivity, and maximize overall efficiency.
• Uphold the company's values and ethical standards, ensuring compliance with all relevant laws, regulations, and policies governing insurance sales operations.
• Build a positive and motivating work environment that encourages teamwork, innovation, and a customer-centric approach within the sales team.

Qualifications:

• Bachelor's degree in Business Administration, Sales, or a related field.
• Proven track record of successful sales activity in the insurance industry, with a minimum of 3 years of relevant sales experience.
• Strong knowledge of insurance products, services, and market trends, including a comprehensive understanding of underwriting and claims processes.
• Demonstrated ability to develop and execute successful sales strategies, achieve revenue targets, and drive business growth.
• Excellent communication, negotiation, and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels.
• Analytical mindset, with the capability to interpret data, identify trends, and make informed decisions to drive sales performance.
• Proactive and highly organized, with the ability to prioritize multiple initiatives and meet deadlines in a fast-paced, deadline-driven environment.
• Existing network and contacts within the insurance industry is highly desirable.
• Proficiency in relevant sales software and Microsoft Office Suite.

The pay range for the role is $93,700 to $159,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.

As a key member of our store leadership team, the Produce Team Leader has a breadth of responsibilities spanning from product management and merchandising, to sales and team member development. The Produce team is responsible for ensuring exceptional product quality and aesthetic presentation within our Produce area, and providing legendary service to our guests as they explore our beautifully kept marketplace. Our fast-paced environment requires our store leaders to successfully prioritize a variety of tasks (administrative, supervisory, guest service, product merchandising) throughout each workday.

Provide outstanding customer service and readily communicate product information to increase sales, meet revenue goals, and best serve guests.

Establish sales, gross profit, labor and supply budgets for the Produce Department, and maintain pricing to achieve budgeted gross profit goals.

Order all products for the Produce Department.

Plan and execute Produce Department merchandising and display, maintaining high-quality standards in product management and presentation.

Lead and readily participate in product promotions and focuses.

Create and distribute Produce Department weekly team member work schedule.

Lead by example and provide team members with clear expectations and timely feedback.

Train team members and provide performance feedback, coaching and counseling.

Prevent internal and external loss, and conduct quarterly physical inventories and practice inventory control.

Successfully perform all duties of a Journeyperson Produce Clerk.

All Metropolitan Market team members deliver exceptional customer service and possess strong interpersonal and oral communication skills. For this role, we seek candidates with a high level of self-motivation and initiative who can problem solve and have proven success working in a diverse team environment. Successful candidates will have demonstrated ability to prioritize multiple tasks simultaneously and produce quality output while working within deadlines; they will possess excellent time management and organizational skills.

Our Produce Team Leaders possess creative merchandising and display skills and have comprehensive product knowledge with a history of training team members. Hired team members will demonstrate comprehensive knowledge and understanding of food, including ingredients, applications, pronunciations, and culinary skills.

Candidates must possess knowledge of food safety, HACCP/Department of Health guidelines, inventory management, and gross profits and labor percentages. Ideally, our new Produce Team Leader will have a minimum of five years of supervisory experience and proven history of developing personnel. In addition to success as a leader within a team setting, three years of produce experience is required.

Competitive pay

20% team member discount

Medical, dental, vision insurance (very low cost to team members)

Health savings accounts (subject to qualified medical plans)

Flexible spending arrangements (subject to qualified medical plans)

Company-funded disability and life insurance

Employee Assistance Program available to all team members

Retirement plans available to all team members

Paid vacation, personal, and holiday time off

Sick/safe leave provided consistent with local and state requirements

Reduced cost ORCA Card program for King County team members

Education support

Career development opportunities

Wage/salary range: $29.15 - $34.00

The specific programs and options available to any given team member are dependent upon eligibility factors such as position, date of hire, work location, and terms of applicable collective bargaining agreements.

Employment may be dependent upon successful background check and reference checks. All store employees must have a valid Washington State Food Workers Card to begin work.

Equal Employment Opportunity (EEO): It is the policy of Metropolitan Market, LLC that all employees and applicants be afforded equal opportunities in employment without regard to race, color, sex (including gender identity and gender stereotypes), national origin, religion, disability, or retaliation for engaging in an EEO protected activity. The Company prohibits discrimination or harassment based on any of these categories, as well as on age, genetic information, sexual orientation, marital status, status as a parent, military service, or any other bases protected under applicable local, state, or federal law.

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

A typical day... As you inspire people to make confident, informed decisions about their lives, careers, and money, you'll build client relationships that will grow stronger every year.

Joining H&R Block as a seasonal, experienced Tax Professional means you'll serve clients with diverse tax needs with the support of an expert team, dedicated to providing you with advanced tax training you'll need to be successful.

It would be even better if you also had:

• Bachelor's degree in accounting or related field
• CPA or Enrolled Agent certification
• Experience completing complex returns (individual, trust, partnership)
• 5+ years of experience in accounting, finance, bookkeeping or tax
• Experience conducting virtual tax interviews
• Experience with tax planning and audit support
• Sales and/or marketing experience

What you'll bring to the team...

• Conduct tax interviews with clients face to face and through virtual tools video, phone, chat, email
• Prepare complete and accurate tax returns
• Generate business growth, increase client retention, and offer additional products and services
• Provide clients with IRS support
• All certification levels can provide tax notice services
• Circular 230 associates can provide audit representation
• Mentor and support teammates
• Successful completion of the H&R Block Tax Knowledge Assessment*
• Experience in accounting, finance, bookkeeping or tax
• Experience completing individual returns
• Experience working in a fast-paced environment
• Comfort working with virtual tools video, phone and chat
• Ability to effectively communicate in person, via phone and in writing
• Must meet IRS and applicable state requirements
• High school diploma / equivalent or higher

Why work for us

At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate.
• Wellbeing program, BetterYou, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan.

The community you will join:

At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.

You will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists! You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you're looking to make an impact, H&R Block is the place for you.

*Enrollment?in?or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.

Pay Range Information

The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit.

Pay Range

$11.00 - $80.00/Hr.

Sponsored Job #45686