Sales Jobs in Reading, OH

B I R G E & H E L D

Investing in Communities to Transform Lives.

242 Unit Multifamily Community

The Slate (Cincinnati, OH)

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company’s commitment to quality and satisfaction. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level.

KEY RESPONSIBILITIES

Relationship Building with Prospects

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Engage proactively with prospects to build strong relationships and create a positive first impression of the company.
• Assist potential residents by providing detailed information about available units, community amenities, and leasing options.
• Follow up with leads from the off-site sales and leasing team, as they are integrated into the property portfolio(s), to support lease closings and maintain a seamless prospect journey.
• Implement and support resident events or activities to enhance the community experience.
• Understanding Prospect and Resident Needs
• Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements.
• Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy.

Resident Resolution

• Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions.
• Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries.
• Collaboration with the Resident Screening team (as integrated into your property portfolio(s)) to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints.
• Track and manage all leasing data, including prospects, applications, and resident information, within the company’s software systems.
• Coordinate with the Resident Screening team to confirm applications are processed timely and applicants are well informed and prepared for the move-in procedure.

Data Management

• Maintain accurate and up-to-date records within the company’s property management software (Onesite).
• Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership.

Collaboration with Central Property Operations

• Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
• Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
• Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Day-to-Day Tasks

• Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence.
• Support community events or initiatives aimed at enhancing resident experience.
• Understand and adhere to standard operating procedures.
• Collaborate with offsite teams as they are integrated into the property portfolio(s), ensuring alignment, operational continuity, and overall operational success of the community or communities.

EDUCATION, EXPERIENCE, AND SKILLS

• Demonstrated passion for customer service.
• Strong interpersonal skills with a customer- focused mindset.
• Strong verbal and written communication skills.
• One (1) year or more years in a customer service, sales, or customer facing role.
• Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps.
• Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
• Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
• A desire for professional development and continued learning.
• Ability to manage one’s time.
• Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.

WHAT WE OFFER

• Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

Transportation Operations Coordinator

Location: Cincinnati, OH (New ACF Office)

On-site only

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About ACF Global Logistics

ACF Global Logistics is a privately held, woman-owned global logistics provider built for shippers that need real control over domestic and international transportation, customs, and cross-border supply chains.

We operate our own offices and teams across the U.S., Mexico, Europe, and Asia, with in-house customs brokerage, warehousing, and direct carrier relationships. No agents. No handoffs. No guesswork.

Our new Cincinnati office is being built for motivated transportation professionals who want more than a seat behind a load board. This is an operations-first environment for people ready to take ownership, move quickly, and help build a high-performing freight operation from the ground up.

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Who This Role Is For

This role is designed for transportation professionals who:

• Have at least 2 years of domestic brokerage or transportation operations experience

• Are comfortable working directly with carriers on pricing, coverage, and execution

• Prefer operational ownership over sales quotas

• Want to be part of a team that’s building something new and scalable

If you enjoy solving freight problems, managing coverage, and seeing moves through from start to finish, this role is built for you.

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The Role

As a Transportation Operations Coordinator, you’ll support the day-to-day execution of domestic freight movements, working directly with carriers and internal teams to ensure consistent coverage, accurate execution, and reliable service.

This is a fully on-site role based in ACF’s Cincinnati office and works closely with operations, customer-facing teams, and leadership.

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Key Responsibilities

• Source and manage carrier capacity for domestic truckload and LTL shipments

• Support load coverage, pricing coordination, and execution

• Track shipments and proactively resolve service issues or exceptions

• Communicate clearly with carriers and internal teams to maintain service standards

• Maintain accurate shipment data, documentation, and updates in TMS/CRM systems

• Support continuous improvement across carrier performance and operational workflows

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What You Bring

• Minimum 2 years of domestic brokerage or transportation operations experience

• Strong understanding of carrier sourcing, pricing, and execution

• Experience working in fast-paced, high-volume freight environments

• Clear, professional communication skills

• Strong attention to detail and follow-through

• Comfort working on-site in a team-based operations setting

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Why ACF (and Why Cincinnati)

• Ground-floor opportunity in ACF’s newly opened Cincinnati office

• Operations-first culture with room to grow as the team scales

• Direct access to leadership and decision-makers

• Exposure to international, cross-border, and customs-driven freight over time

• Clear path for advancement as ACF expands its footprint

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Compensation & Benefits

• Competitive base salary

• Performance-based incentives tied to operational results

• Full benefits package

• Stable, on-site role with clear expectations

• Career growth opportunities within operations and beyond

About the role:

Recruiting at TQL is an opportunity to build a career with an industry leader of over 9,000 employees, offering an award-winning culture and high earning potential through uncapped bonuses. Our Recruiting team is responsible for finding sales talent nationwide, and you will own the entire candidate search process while managing the needs of your dedicated on-site hiring manager. We pride ourselves on our sense of urgency and our ability to drive results. No experience necessary; we will set you up for success with our best-in-class paid training program.

What’s in it for you:

• $45,000 per year base salary
• Sign-on bonus
• Promotional raise opportunities
• Uncapped bonuses
• The average recruiter doubles their earnings by the end of the third year
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You have excellent relationship building and communication skills
• You’re coachable and thrive in a metrics-driven environment
• College degree preferred, but not required
• Military veterans encouraged to apply

What you’ll do:

• Cultivate relationships and maintain strong communication with candidates, hiring managers, team members, and business partners to fill positions with the best talent
• Generate a high volume of candidate flow through a variety of sourcing methods
• Conduct phone-screens and manage the entire interview process from sourcing to offer, while ensuring candidates’ initial onboarding experience is seamless
• Document conversations, interview progress, offers and feedback in our Applicant Tracking System (Avature)
• Process paperwork regarding onboarding and dispositioning candidates with a high level of accuracy

What you need:

• Elite work ethic, 100% in-office
• Strong customer focus
• The ability to work with the latest technologies
• The desire to be a part of TQL while contributing to our continued growth

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Exposure to executive leadership and direct access to all hiring managers
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you’ll be: 8488 Shepherd Farm Dr Suite 101 West Chester, OH 45069

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

Customer Service Specialist – Supply Chain

Direct Hire

Schedule: Monday–Friday (Remote Fridays) – 8am to 4pm

Reports To: Supply Chain Manager

Industry: Food & Beverage / Specialty Ingredients

Pay Rate Range: Up to $60,000

Position Overview

A client of Insight Global in the Flavors and Fragrances Industry is looking for a Customer Service Specialists to support its growing supply chain and operations team. This is a direct‑hire opportunity ideal for candidates who enjoy being at the center of order management, customer communication, and cross‑functional coordination. This role serves as a key liaison between customers, sales, supply chain, and operations ensuring orders are planned, scheduled, and delivered accurately and on time across both import and export workflows.

Key Responsibilities

• Manage end‑to‑end order processing and order management, from entry through delivery
• Serve as the primary point of contact for customer communication, order status updates, and issue resolution
• Coordinate closely with sales, supply chain, operations, planning, scheduling, shipping, quality, and purchasing teams
• Handle both import and export orders, ensuring proper timelines, documentation, and coordination
• Work backward from customer delivery dates to ensure production, shipping, and logistics milestones are met
• Support operational planning and scheduling activities to maintain service levels and on‑time delivery
• Assist with shipping coordination and follow‑up, including changes, delays, or exceptions
• Maintain accurate order, shipment, and customer data using Microsoft Office tools, particularly Excel
• Contribute to continuous improvement efforts across customer service and supply chain operations

Required Qualifications

• 2+ years of experience in customer service, order management, or supply chain support
• Strong experience working cross‑functionally with sales and operations
• Intermediate proficiency in Microsoft Excel (tracking, reporting, data organization)
• Comfortable managing multiple orders, timelines, and priorities simultaneously
• Experience working with dates, lead times, and delivery schedules
• Strong communication skills with both internal teams and external customers
• Detail‑oriented, organized, and proactive problem solver

Preferred Qualifications

• Experience in the food & beverage, ingredients, flavor, fragrance, or manufacturing industry
• Exposure to import/export operations, international shipping, or global supply chains
• Background supporting planning, scheduling, shipping, quality, or purchasing functions
• Experience in a fast‑paced, operations‑driven environment

Job Title: Graphic Designer

Location: Cincinnati, OH

Time Requirement: Full-Time, In Office

Rookwood is a growing ecommerce brand with a retail store presence, dedicated to delivering exceptional products and a seamless customer experience across every touchpoint. Our creative team plays a key role in shaping our brand’s visual identity and engaging customers through thoughtful, compelling design. We are currently seeking a talented Graphic Designer to join our in-house team and contribute to our continued growth.

Job Description:

As a Graphic Designer at Rookwood you will play a key role in creating visually stunning and effective designs across various platforms. You will report to our Creative Director and work closely with marketing and photography team members to develop creative assets that drive engagement, boost sales, and enhance the overall brand experience.

Key Responsibilities:

• Design Creation: Develop high-quality graphics for digital marketing campaigns, social media, email newsletters, website assets, and print materials.
• Brand Consistency: Ensure all designs align with the company’s brand guidelines and maintain a cohesive visual identity across all channels.
• Project Management: Manage multiple design projects simultaneously, meet deadlines, and communicate effectively with cross-functional teams.
• Collaborative Development: Work closely with the marketing team to conceptualize and execute creative ideas that align with campaign objectives.
• Feedback and Revisions: Incorporate feedback from stakeholders and make necessary revisions to ensure designs meet project requirements and expectations.
• Trend Analysis: Stay updated with current design trends, tools, and best practices to ensure our visuals are fresh and innovative.

Qualifications:

• Experience: 2-4 years of professional graphic design experience, preferably in an ecommerce or digital marketing environment.
• Portfolio: A strong portfolio showcasing your design skills, creativity, and ability to handle a range of design projects.
• Skills: Proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign). Familiarity with motion design and Adobe Premiere is a plus.
• Creativity: Strong creative vision with an eye for detail and a passion for producing high-quality visual content.
• Communication: Excellent communication skills and the ability to work collaboratively within a team.
• Time Management: Strong organizational skills and the ability to manage multiple projects efficiently in a fast-paced environment.

About Rookwood

Founded in 1880 by pioneering artist Maria Longworth Storer, Rookwood is a world-renowned ceramics company committed to cultivating artistic inspiration, giving back to the community, and balancing our rich legacy with forward-thinking momentum. We take pride in our process, our people, and our product, building upon our rich heritage creating the highest-quality pottery and architectural tile in the United States.

The Rookwood factory is located in the bustling Over-the-Rhine neighborhood minutes from Findlay Market. You’ll work in the office space right above our production facility and retail store offering the unique experience of being able to see how all our products are made daily.

Ocado is a UK based company admitted to trading on the London Stock Exchange (Ticker OCDO). It comprises one of the world's largest dedicated online grocery retailers, operating its own grocery and general merchandise retail businesses in the UK under * and other specialist shop banners, together with its Ocado Solutions division.

Ocado Solutions is responsible for corporate partnerships, providing the Ocado Smart Platform ("OSP") as a service to retailers around the world. OSP comprises access to Ocado's physical infrastructure solutions, running highly efficient warehouse operations for the single pick of products, together with the entire end-to-end proprietary software applications required to operate a world-class online grocery business. It is underpinned by Ocado's proven expertise and experience as a dedicated online grocer in the UK.

Our unique, proprietary and industry-leading technology is set to transform the shopping experience of consumers around the world. We have partnered with Kroger to help it redefine the grocery customer experience in the United States through the adoption of the centralized, automated model of online retailing provided by the Ocado Smart Platform.

Come join us as we build our North American team, bringing world-class innovation and technologies to one of the most exciting global markets for e-commerce!

Job Summary

We’re looking for a hands-on Planning Manager / Lead to oversee daily sales and delivery capacity planning for our US operations. In this role, you’ll make sure we have the right people, routes, and resources in place to meet customer demand efficiently and on time.

You’ll work closely with teams across Kroger and Ocado to balance service quality, cost, and capacity — while driving improvements that make our network smarter every day. If you’re a strong leader who thrives in fast-moving, data-driven environments and enjoys solving complex operational puzzles, this is the role for you.

Key Responsibilities

• Lead the daily delivery of sales and capacity plans to meet customer demand.
• Partner with supply chain, retail, and operations teams to align planning strategies.
• Optimize routes, capacity, and resources to boost efficiency and service levels.
• Develop and execute contingency plans for operational disruptions.
• Deliver logistics projects and continuous improvement initiatives.
• Collaborate with key stakeholders across the US and UK to ensure alignment.
• Build and support a high-performing, inclusive planning team.
• Maintain and promote strong health and safety standards.

Skills

• Strong analytical and planning skills, including demand forecasting and logistics optimization.
• Proficiency with Excel or similar planning tools.
• Excellent communication and stakeholder management skills.
• Comfortable leading through change and making data-driven decisions.
• Background in project management, data analysis, or continuous improvement.
• Experience working in a 24/7 logistics or operations environment.

Location

Our Planning Lead position is located in our Monroe, OH, Kroger Fulfillment Center

For a sense of who we are and what we deliver we invite you to explore online to learn more about Ocado Technology and Ocado Engineering, which directly support the Ocado Solutions division, and take the next step in what will be an amazing career with us.

Learn about our partnership with Kroger:

• Kroger Bets on Robots With Ocado Deal
• Meet Ocado, Kroger’s Newest Weapon in Its Grocery Delivery War with Amazon and Walmart
• Check out this video about our advanced robotics technology

Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veteran’s status, or any other classification as required by applicable law

POSITION PROFILE

A hotel Banquets Manager oversees the planning, execution, and financial management of all catered events to ensure guest satisfaction and profitability. Key responsibilities include managing banquet staff, coordinating with clients and other hotel departments like sales and culinary, developing event schedules and menus, and upholding service, health, and safety standards. The role also involves managing budgets, inventory, and equipment, along with hiring, training, and evaluating banquet personnel. 

ESSENTIAL RESPONSIBILTIES

• Event management: Oversee the complete setup and execution of events, ensuring all client needs and venue standards are met. This includes developing event timelines, coordinating logistics, and working with the culinary team on menus and execution.
• Staff management: Lead, train, schedule, and motivate banquet staff, including supervisors, captains, servers, and setup crews, to ensure high service quality and operational efficiency. The director is responsible for human resources activities, from hiring to performance reviews and discipline.
• Client relations: Serve as the primary contact for clients, understanding their vision for events and ensuring their requirements are met while aligning with hotel standards. The director is responsible for handling guest concerns and ensuring satisfaction to drive repeat business.
• Financial oversight: Develop and manage the banquet department's budget, monitor expenses, and ensure all events operate within financial constraints to maximize revenue and profitability.
• Operational efficiency: Develop and implement standard operating procedures for all banquet services to optimize workflow. This includes managing inventory, ensuring all function spaces and equipment are clean and well-maintained, and overseeing the setup and breakdown of events.
• Quality and compliance: Enforce health, safety, and sanitation standards to ensure compliance with all local, state, and federal regulations. The director also conducts post-event evaluations to identify areas for improvement. 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Leadership: Strong leadership and team management skills, with the ability to motivate, train, and develop a diverse team.
• Organization & Attention to Detail: Exceptional organizational skills and attention to detail to manage multiple events, timelines, and logistics simultaneously.
• Communication: Excellent verbal and written communication skills to interact effectively with guests, staff, vendors, and other departments.
• Problem-Solving: Strong problem-solving abilities and adaptability to quickly resolve last-minute issues or changes under pressure.
• Technical Skills: Proficiency with event management software (e.g., Caterease, Delphi), point-of-sale (POS) systems, and Microsoft Office Suite.
• Education: A high school diploma or equivalent is required, while a bachelor's degree in hospitality management or a related field is preferred.

PHYSICAL DEMANDS

The role is physically demanding, involving long periods of standing and walking, and the ability to lift equipment (up to 50 lbs). 

BENEFITS

• Competitive Salary
• Team Member Hotel Discount Program
• Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO + Sick Time + Volunteer Time
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

Come work for us!

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

Our employees are key to our success.

POSITION SUMMARY:

The Visual Merchandiser is responsible for the overall merchandise presentation in stores. You will conduct daily store visits to guarantee an exemplary presentation of all brands and ensure store teams are well-trained in maintaining DTLR Visual Merchandising standards. The role of Visual Merchandiser is fast-paced and requires a strong passion for merchandising with a keen understanding of the DTLR brand to create extraordinary window and in-store displays to enhance customer experience and increase sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for creating and maintaining a compelling merchandise presentation that will engage customer experience and stimulate sales activity.
• Drive all timelines and for retailer seasonal updates and ensure projects deliver on time.
• Complete daily walkthroughs at store using Workforce Experience app to ensure visual merchandising is kept to the highest standards.
• Submit daily photo postings in Workforce Experience app to show before and after work to be reviewed by Regional Visual Merchandising Manager
• Re-merchandise apparel and footwear setups, window presentations, in-store displays and point of sale area to maximize product sell through.
• Coordinate with Regional Visual Merchandising Manager in determining specific visual needs such as fixtures, lighting, photos, signage, and pricing concepts, point of sale, and execution of critical marketing campaigns.
• Implement the company’s visual merchandising directives throughout the stores, but not limited to specialty concept with specific vendor compliance.
• Communicate with Store Manager and District Manager regarding each store visual merchandising successes and opportunities.
• Must provide daily and concise follow-through on all areas of merchandising via email.
• Must provide in the moment training to motivate and coach store teams about visual merchandising standards and maintenance.
• Partnering with the Buying Team to understand key merchandising strategies and communicate inventory levels or issues.
• Partner with District Manager in holding store team accountable for the visual maintenance of the store and assist with executing visual directives.
• Performs other duties as may be assigned.

QUALIFICATIONS:

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

EDUCATION AND/OR EXPERIENCE

• 1 to 2 years of related experience and/or training; or equivalent combination of education and experience.
• Retail experience required
• High school diploma or general education degree (GED) required.

SKILLS AND KNOWLEDGE REQUIREMENTS:

• Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate verbal and/or written form with management, associates and customers.
• Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
• Must demonstrate an ability to think strategically, plan and organize effectively with strong attention to detail with emphasis on visual merchandising.
• Must be able to maintain an exemplary degree of professionalism in all situations.
• Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
• Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
• Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
• Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
• The ability to execute directives with precision and consistency.

PHYSICAL REQUIREMENTS:

• While performing the duties of this job, the employee is regularly required to travel. The employee frequently is required to use hands to finger, handle, or feel; and talk; or hear.
• While performing the duties of this job, the employee is regularly required stand/walk for extended periods.
• The employee must be comfortable with climbing ladders.
• The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job may include close vision, distance vision and depth perception.
• Travel is required via car, plane, or train.
• The employee must have the ability to work flexible hours and extended hours at times.
• The incumbent must be able to work in a fast-paced environment.

The company reserves the right to modify this job description with or without notice. Employees may be asked to perform additional duties outside of normal job scope on a temporary basis per the company policy. Pay range: Starting at $19 per hour (Depending on Experience); This role will be eligible for medical, dental, vision, 401k, sick leave, and company paid time off plan.

General Information:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Maintain the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Location: Cincinnati, OH (New ACF Office)

ACF Global Logistics is a privately held, woman-owned global logistics provider built for shippers that need real control over international freight, customs, and cross-border supply chains.

We operate our own offices and teams across the U.S., Mexico, Europe, and Asia, with in-house customs brokerage, bonded warehousing, and direct carrier relationships. No agents. No handoffs. No guesswork.

Our new Cincinnati office was opened specifically to support experienced domestic logistics professionals who want to expand what they can offer their customers into international, cross-border, and customs-driven freight—without rebuilding their book from scratch.

This role is designed for successful domestic freight brokers and logistics account executives who:

• Have a strong, relationship-driven book of domestic business
• Are increasingly fielding customer questions about imports, exports, Mexico, or customs
• Want a credible global platform behind them when those conversations come up
• Prefer staying customer-facing rather than becoming an operations specialist

If your customers already trust you—and you want to grow revenue per account instead of chasing new domestic lanes—this role is built for you.

As a Global Logistics Account Executive, you’ll focus on expanding international, cross-border, and customs services within existing customer relationships, while also developing new global accounts.

You’ll be based in our Cincinnati office and supported by ACF’s in-house operational teams across:

• United States
• Mexico
• Europe
• Asia

You own the relationship. ACF handles execution.

• Expand international, cross-border, and customs services within existing and new accounts
• Identify opportunities tied to imports, exports, Mexico flows, bonded freight, and landed-cost optimization
• Build long-term customer relationships centered on execution, reliability, and trust
• Collaborate with ACF’s global teams to design practical, executable logistics solutions
• Present routing options, cost benchmarks, and transit comparisons clearly and confidently
• Remain the primary commercial point of contact while leveraging ACF’s in-house capabilities
• Track pipeline activity and performance through CRM tools

• 5+ years of experience in domestic brokerage or logistics sales
• Proven success managing and growing customer relationships
• Interest in expanding into global logistics (international experience not required)
• Consultative selling mindset—not transactional
• Strong communication, organization, and follow-through
• Comfort using CRM platforms and basic sales reporting tools

• Ground-floor opportunity in ACF’s newly opened Cincinnati office
• In-house customs brokerage
• Real global offices, not agent networks or third-party handoffs
• Ability to grow wallet share within existing customer relationships
• Direct access to operations, customs, and leadership teams
• Clear path to long-term growth as ACF expands its Midwest and cross-border footprint

• Competitive base salary with uncapped commission
• Ability to expand revenue within existing customer relationships
• Full support from in-house global operations and customs teams
• Autonomy to manage and grow your own book of business
• Career progression tied to office and company expansion
• Domestic and international travel opportunities