Sales Jobs in Raytown, MO
91 positions found — Page 3
About Sika
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.
Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.
Injection Molding Operator (1st Shift: 7:00AM - 3:00PM) 8 Hrs.
Injection Molding Operator (2nd Shift: 3:00PM - 11:00PM) 8 Hrs.
Injection Molding Operator (3rd Shift: 11:00PM - 7:00AM) 8 Hrs.
To operate line/machine or inspect/pack finished good parts in a quality and timely manner. Performs miscellaneous duties at supervisor’s or team lead’s request.
- Operate / running injection molding machines.
- Responsible for quality, efficiency, and effectiveness of injection molding machine.
- Adhere to all safety protocols, as well as, safely operating all required equipment.
- Maintain a clean and safe work environment.
- High School Diploma /GED
- Forklift Certified (Optional)
- Good Attendance
- Must be able to meet the standard physical requirements.
- Good oral communication, written, and math skills; Reliable transportation; Able to work in a team environment
- Ability to wear a respirator
Perks & Benefits
- 401k with Generous Company Match
- Bonuses
- 100 % paid Medical, Dental, and Vision Benefits
- Paid Parental Leave
- Life Insurance
- Disability Insurance
- Paid time off, Paid holidays
- Floating holidays + Paid Volunteer Time
- Wellness/Fitness Reimbursements
- Education Assistance
- Professional Development Opportunities
- Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Position Summary
The Demand Planner is responsible for developing and maintaining accurate demand forecasts to support Midland Industries’ inventory, purchasing, and sales planning processes. This role analyzes historical sales data, market trends, seasonality, and customer demand patterns to create reliable forecasts that optimize inventory levels and ensure product availability across Midland’s distribution network.
The Demand Planner works cross-functionally with Sales, Purchasing, Product Management, and Operations to improve forecast accuracy, reduce excess inventory, and support Midland’s service level goals.
KEY RESPONSIBILITIES
Demand Forecasting
- Utilize Demand planning tool to provide insights and forecasts to the business.
- Develop and maintain monthly demand forecasts at the product, category, and regional levels.
- Analyze historical sales data, trends, seasonality, and promotional impacts to generate accurate forecasts.
- Monitor forecast accuracy and continuously improve forecasting models.
Inventory Optimization
- Partner with purchasing and supply chain teams to align demand forecasts with inventory planning.
- Identify potential shortages, excess inventory, and slow-moving items.
- Lead excess and obsolete inventory initiatives to action it with business leadership support (cost reductions or dispose of it).
- Recommend inventory adjustments to support service level targets and working capital goals.
- Evaluate DC specific turns and reprofile inventory across the North America DC network to best optimize service levels to our customer base.
Sales & Operations Planning (S&OP)
- Participate in the monthly S&OP process by providing demand insights and forecast updates.
- Collaborate with Sales, Product Management, and leadership to incorporate market intelligence into forecasts.
- Lead demand consensus meetings with Sales, and Product Management.
- Present demand outlook and risks to internal stakeholders.
Data Analysis & Reporting
- Maintain forecasting systems, dashboards, and reports to track demand trends and forecast accuracy.
- Conduct variance analysis between forecast and actual sales.
- Provide insights on demand drivers, product lifecycle changes, and market trends.
- Manage inventory reporting and forecasting.
Cross-Functional Collaboration
- Work closely with Sales and Product teams to understand upcoming promotions, product launches, and customer demand shifts.
- Communicate forecast changes to purchasing and supply chain teams to ensure timely replenishment.
Continuous Improvement
- Identify opportunities to improve forecasting tools, processes, and data quality.
- Support system enhancements related to demand planning, inventory planning, and ERP forecasting tools.
QUALIFICATIONS
Education
- Bachelor’s degree in Supply Chain, Business, Finance, Data Analytics, or related field preferred.
Experience
- 3–6 years of experience in demand planning, supply chain analytics, inventory planning, or forecasting.
- Experience in distribution, manufacturing, or industrial products preferred.
- Experience working with ERP systems and forecasting tools.
Skills
- Strong analytical and quantitative skills.
- Advanced proficiency in Excel and data analysis tools.
- Ability to interpret large datasets and translate insights into actionable plans.
- Strong communication skills with the ability to work cross-functionally.
- High attention to detail and strong organizational skills.
Preferred
- Experience with demand planning or forecasting software.
- Experience in industrial distribution or wholesale supply environments.
- Knowledge of inventory management principles and S&OP processes.
Key Performance Metrics
- Forecast accuracy
- DIO & Inventory turns
- Service level / fill rate
- Inventory carrying cost
- Reduction of stockouts and excess inventory
What Success Looks Like
- Improved forecast accuracy and inventory visibility.
- Improved service levels to our customers.
- Better alignment between sales demand and purchasing plans.
- Reduced excess inventory while maintaining strong customer service levels.
Physical Requirements
- Prolonged periods of sitting at a desk and working on a computer.
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
Job Description:
Position Details:
Pay: Earning potential $100,000+
Schedule/Hours: Monday-Friday, average dispatch between 3-5am. Day Shift with occasional weekends
Medical, Dental & Vision Benefits start day 1!
We Deliver the Goods:
Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
Growth opportunities performing essential work to support America’s food distribution system
Safe and inclusive working environment, including culture of rewards, recognition, and respect
Position Purpose:
Food and food service delivery drivers fulfill a critical role in the country’s food supply chain. Our delivery drivers not only make sure the customers’ products arrive at their destination at the arranged times and in good condition, but they are the face of our company – building lasting relationships with our customers!
Driver is responsible for driving a tractor trailer or straight truck on intrastate and interstate local, over-the-road (OTR), shuttle, and overnight and drive and drop routes for the purpose of delivering and/or unloading food and food related products to customers in a safe and timely manner and in accordance with Department of Transportation (DOT) regulations.
Primary Responsibilities:
Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
Performs all required safety checks (i.e., pre/post trip) including inspections of tractor/truck and trailer according to Department of Transportation (DOT) regulations; inspects tractor/truck and trailer to insure they meet company safety standards and take appropriate action as needed.
Reports all safety issues and/or repairs required.
Follows all DOT regulations and company safe driving guidelines and policies.
Immediately reports all safety hazards. Inspects trailer for properly loaded and secured freight.
Performs count check of items and check customer invoices of products that have been loaded.
Checks and completes in an accurate and in legible fashion all required paperwork associated with freight.
Moves tractor to the loading dock and attach preloaded trailer as needed.
Drives to and delivers customer orders according to predetermined route delivery schedule.
Unloads products from the trailer, transports items into designated customer storage areas.
Performs damage control checks on items, scans, and contact supervisor about removing orders according to company policy.
Verifies delivery of items with customer and obtain proper signatures.
Collects money (cash or checks) where required. Loads customer returns on to trailer and secures trailer doors.
Ensures that tractor, trailer, and freight are appropriately locked and/or always secured.
Unloads damaged goods and customer returns and bring to the driver check-in and complete necessary paperwork. Unloads all equipment, materials and remove trash from trailers as required.
Completes daily record of hours of service and enter in log in accordance with Federal DOT, state, and company requirements.
Performs general housekeeping duties in tractor, loading dock area and keep trailers clear and clean as required.
At the end of the shift secure all equipment and complete all necessary paperwork.
Performs other related duties as assigned.
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#LI-ST2
Qualifications:
High School Diploma/GED or Equivalent12+ months commercial driving experience
Valid CDL-A Must be 21+ years of age
Meet all State licensing and/or certification requirements (where applicable)
Clean Motor Vehicle Report (MVR) for past 3 years
Pass post offer drug test and criminal background check
Pass road test
Attains or has valid current DOT Health Card and/or able to secure new DOT Health Card
Able to hand-lift and utilize two-wheeler, lift gate and/or other equipment to move and/or stack product cases/freight of varying size and weight throughout shift; product generally ranges from between 10-35 pounds and up to between approximately 60 and 90 pounds, depending on the location
Company description
Performance Foodservice, PFG’s broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
Awards and Accolades
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy; (2) the "EEO is the Law" poster and supplement; and (3) the Pay Transparency Policy Statement.Drive profitable store sales by fostering a customer care culture through practicing and using effective retail sales skills utilizing the Total Customer Experience Model
Develop professional business relationships with other Associates, Host, and Doctor
Fill ophthalmic eyeglass prescriptions and fit and adapt lenses and frames, including but not limited to the following:
Utilizing optical prescription, evaluate prescription in conjunction with customer's visual requirements
Recommend specific lenses, lens coatings, and frames to suit customer needs
Assist customers in the selection of frames and coordinate frames with optical measurements and prescription
Conduct measurements of bridge and eye size, temple length, vertex distance, pupillary distance, and optical centers using appropriate tools
Ensure high quality through accurate measurements, correct pricing, and realistic delivery time quotes
Maximize Managed Vision Care relationships and sales opportunities as measured by:
Effective plan administration and local service
Improvements in average transaction
Locally initiated plans
Assist with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives
Ensure positive and productive host relationships through Host participation, support, and satisfaction measured by Patient Satisfaction Surveys
Other duties as assigned by Optical Manager
Job Specifications
Typically has the following skills or abilities:
If Required by State: Applicable State licensure or certification by a nationally recognized optician association as an optician
Ability to sell through use of sales skills and accountability for sales results
Experience and results with a retail or customer service establishment
Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor, and host relationships
Success in store merchandising and attention to detail
Minimum of 1-2 years of experience in related field
Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.
Salary Ranges: $18.80 - $28.42VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.
Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information.
We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters.Click hereto learn about our application process and what to watch for regarding false job opportunities.
As a regular part of doing business,VSPVision ("VSP")collects many different types ofpersonal information, including protected health information, about ouraudiences, includingmembers, doctors,clients, brokers, business partners,andemployees. VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies.
Duration: 6 months
Location: Berkeley, MO (Hybrid-2-3 days and or remote)
Successful completion of training is a contingency for this assignment - OJT or formal classroom training.
Regular and predictable attendance is required.
Job Description
The Company is looking for a highly experienced and detail-oriented Senior SAP Functional Analyst/Lead focusing on SAP Production Planning (PP) to join the team in Seattle, WA; Dallas, TX; Long Beach, CA; Miami, FL; North Charleston, SC; Berkeley, MO; or Hazelwood, MO.
The Functional Analyst/Lead will have in-depth knowledge and hands-on experience with SAP Production Planning (PP) modules. This position will focus on implementation and support of SAP projects and Products. A successful candidate will understand the importance of collaboration as this position will focus on working directly with multiple stakeholders including business, solution architects and developers to implement SAP projects.
Position Responsibilities:
- Conducts Workshops and contributes towards process solutioning
- Collaborates with cross functional teams comprising of business Subject Matter Experts (SMEs), Architects, Developers and System Integrators (SIs) (vendor consultants) on current processes and proposing solutions to enhance current systems for projects and products
- Identifies, recommends, and implements complex configuration solutions and implements full cycle configuration to meet business needs
- Creates and updates associated documentation including BPDs, Process Flows, Key decision documents (KDDs), configuration design documents(CDD), Functional Design Specs (FDS), and WRICEF objects.
- Translates functional specifications into application design documents, coordinates with the development team, tests new functionality or Enhancements, prepares test plans and test scripts, and performs unit tests and integration tests
- Propose and recommend SAP standardized best practices and solutions as per clean core guidelines.
- Participates in the project delivery during testing cycles and leads the root cause analysis and correction of issues
- Works with the usage of the SAP Solution Manager, Signavio
- Handles and leads the development of objects independently in collaboration with the team
- Works with the SAP project systems
- Understands the SAP Activate methodology and Agile (SAFe) development methods
- Contributes to the overall project management plan using SAP activate methodology
- Works with SAP S/4 Hana and FIORI
Basic Qualifications (Required Skills/Experience):
- 12+ years of experience with SAP PP consulting
- 4+ years of experience in S/4HANA Production Planning
- Experience with SAP S/4 HANA PP, QM
- Experience with 2 E2E full life cycle implementation in SAP S/4 HANA
- Experience with SAP Production Planning in a large and complex business environment
- Experience working with Interfaces
- Experience with SAP module specifics including user exits, batch jobs and standard SAP reports
Preferred Qualifications (Desired Skills/Experience):
- Experience with SAP Production planning including material master, MRP Types and lot sizing procedures, back flush, range of coverage, scrap and FIORI applications, MRP areas, MRP views, forecasting, planning strategies, demand management, BOMS, item categories, center-control keys, capacity levelling and evaluations, routing and advanced routing, strategy groups, usage of stock requirements, S&OP, Flexible planning, and SAP PP configurations
- Experience in the Aerospace and Defense industry
- Experience with special planning procedures
- Experience with discrete and repetitive manufacturing
- Experience with central function activities ECM/OCM/Batch
- Experience in cross functional integration with sales(SAP SD), procurement(SAP MM),warehouse (SAP EWM), costing(SAP FICO), quality(SAP QM)
- Experience with WBS
- Experience with S4 Hana PPDS, DDMRP,
- Experience with SAP Quality Management
- Experience with IBP or other planning tool is a plus.
- SAP certifications in SAP S/4 PP, QM, MM is a plus
- Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.
Education / Experience:
Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience, 13 years' related work experience, etc.).
Job Description:
We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what's possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what's next to power infinite possibilities for our customers, colleagues and society at large.
About the Role:
As a Customer Success Manager, you are responsible for maximizing digital implementation, usage, retention, and expansion of Wiley's digital solutions.Working closely with field sales or account managers, the Customer Success Manager brings their expertise to provide a range of services to customers, including developing successful course implementation solutions, training, course fulfillment/setup, monitoring course usage, and trends, and driving digital conversions and account expansions. The Customer Success Manager is responsible for reconfirming existing business with faculty and guaranteeing increased platform retention.
The Customer Success Manager will be a key resource in delivering Wiley's commitment to exceptional customer advising, support, retention, and expansion of digital usage in their territory.They will work with existing and new customers to create and implement their digital solutions and will work with their field sales or account manager partners to expand their digital footprint.
Job Responsibilities:
* Responsible for reconfirming and retaining current customers while expanding digital usage at installed base accounts.
* Responsible for assisting faculty in implementing and integrating Wiley's digital solutions.
* Consult with instructors on implementation and curriculum design, execute individual and departmental training plans.
* Collaborate with field sales/account manager to review the status of opportunities, existing business, and expansion opportunities; Partner with field sales/AM to identify priority customers and participate in effective retention strategies to reduce digital churn and ensure a superior experience for our installed customers; Carve out separate retention strategies for priority accounts/adoptions vs. all other adoptions.
* Drive and support pilots across the territory with follow-up, surveys, assistance with the platform, and questions; Assist AM with converting the pilot to an adoption.
* Collaborate with field sales/AM partner weekly or biweekly on adoption strategies to effect expansion and digital penetration.
* Proactively follow up with customers to ensure a positive experience using Wiley products and promote new features and functionality specific to their user experience.
* Conduct re-training with keycustomers to ensure all large adoption customers are "power users."
* Provide deep integration support on various LMS / LTI implementations.
* Provide regular account and adoption intelligence in SFDC after working with customers. Confirm/Update Inclusive Access (IA) readoption opps in SFDC for enrollment, Won/Lost stage, instructors contact info on IA adoptions. Maintain Bookstore communication and relationships to obtain IA adoption details, IA processes, and work order details.
* Analyze and drive digital usage data via activations reports for priority adoptions after back-to-school period ends.
* Review vendor reports at specific times during the season for IA courseware adoptions, confirm with bookstore or instructor if additional information is needed, review and update opp in SFDC, Set to IA in CAP.Follow up on non-responders of IA confirmations at the end of each season.
Required Qualifications:
* Undergraduate degree.
* 2-4 years of relevant work experience in a similar function.
* Previous customer service, sales support and/or tech product support exposure.
* Able to lead effective presentations to internal and external customers, in both large groups and one-on-one settings.
* Strong written and verbal communication skills.
* Strong relationship building skills.
* Excellent organization and time management skills.
* Ability to learn and apply technical expertise with new and existing platforms.
* Strong skill set to train and implement digital solutions.
* Self-starter with the ability to maximize time and generate high ROI by leveraging strong listening skills to understand and execute digital solutions.
* Adaptable: can navigate complex sales processes with multiple decision makers.
Preferred Qualifications:
* Previous customer success or inside sales experience.
* User experience knowledge with a CRM platform, preferably Salesforce.
We power infinite possibilities.
For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.
We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.
Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.
Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.
We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.
We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles either in the United Kingdom, Canada or USA. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.
When applying, please attach your resume/CV to be considered.
Salary Range:
42,000 USD to 60,667 USD#LI-MS1Job Posting Title:
Customer Success ManagerLocation:
Remote, MO, USAOverview
Executes purchasing, sourcing, and supply operations, using AI-enabled tools and large data sets to drive data-informed purchasing, demand planning, and inventory decisions that support margin, inventory turn, and supply reliability within approved guardrails.
Key Responsibilities
- Gather quotes and product details as requested by Sales, Merchandising or marketplace team for resourcing and new product onboarding, utilizing the approved vendor network, sourcing platforms, and supplier marketplaces
- Align and communicate with cross-functional stakeholders including Amazon/marketplace teams on demand projections, timing, and launch strategy
- Complete new item and kit setup in the ERP system and ensure all required supplier and warehouse information is communicated to cross-functional teams to support multi-channel onboarding.
- Issue purchase orders, testing request forms, and deposits; confirm pricing, manage follow-up on shipping status, testing timelines, and payment schedules
- Maintain a detailed Open-to-Buy (OTB) log, tracking shipments, inventory commitments, and cash flow in accordance with approved financial guardrails
- Generate weekly purchasing and inventory analysis using AI-enabled tools and advanced analytics to identify trends by market channel
- Adjust delivery timing on open orders or issue replenishment orders based on performance trends and inventory needs by channel
- Manage freight coordination and port consolidation strategies, as appropriate, to control logistics costs while supporting in-stock performance.
- Ensure timely and accurate delivery of domestic and international orders through coordination with customs brokers, freight forwarders, suppliers, testing labs, and merchandising partners
- Calculate and maintain accurate landed costs, including tariffs and duties; manage documentation through required systems (e.g., ACE portal)
- Leverage AI-enabled tools and advanced analytics to analyze competitive pricing data scrapes and recommend pricing actions to Merchandising to offset landed cost impacts and support healthy margins by market channel
- Use data and analytics to identify overstock or underperforming items and recommend lifecycle actions, including promotions, digital and print marketing support, or discontinuation by market channel
- Manage, prioritize, and develop a Purchasing Assistant responsible for purchase order execution, follow-up, and transactional reporting
Education and Experience
- Bachelor’s degree in Supply Chain, Business, Analytics, Finance, Operations, or a related field
- Demonstrated expertise leveraging AI-enabled tools, analytics platforms, and large data sets to inform purchasing, sourcing, demand planning, and inventory decisions
- An equivalent combination of education and relevant practical experience will be considered
- Strong understanding of demand planning, Open-to-Buy (OTB), and inventory forecasting
- Proven experience working with suppliers, including quote evaluation, cost structures, and MOQs
- Familiarity with imports, customs processes, tariffs, and landed cost calculation preferred
- Highly organized, analytical, and execution-focused, with strong attention to detail and follow-through
Company Summary:
We are a well-established CNC and fabrication machine distributor with U.S. headquarters south of Kansas City. The company is renowned for its high-end machine tool products, low employee turnover, strong industry reputation, and a stable, honest, employee-focused culture. We emphasize treating both employees and customers well, promotes efficiency and continuous improvement, and maintains a collaborative, hands-off management style that values self-motivated and independent team members. The company sells and services premium machine tools with a strong focus on Fanuc controls.
Job Summary:
The National Service Manager will lead the service department for the machine tool division. This critical role involves overseeing existing Service Managers and service staff, providing technical support to order processing, collaborating with machine tool builders, and ensuring smooth installations, service delivery, and customer satisfaction. It is primarily office-based with minimal travel (occasional visits to other offices).
Responsibilities
- Lead and manage the Service Department, overseeing all service personnel and operations, including equipment installation, diagnostics, routine maintenance, repairs, and custom modifications.
- Develop and administer Service Department processes, covering:
- Service scheduling guidelines
- Allocation and coordination of service personnel and resources nationwide
- Recording and monitoring of assets in both internal databases and vendor platforms
- Monitoring and documenting costs related to installations and warranty work
- Issuing non-conformance reports and supplier corrective action requests (CARs)
- Designing and rolling out a structured Preventative Maintenance initiative
- Confirm that the Service Department is properly equipped with required support, including:
- Detailed installation and repair documentation
- Appropriate tools, equipment, and instrumentation
- Clear project timelines and schedules
- Organization and delivery of training programs for service technicians
- Access to technical support from equipment manufacturers and external service partners
- Oversee general projects involving machine tools, automation equipment, accessories, and add-ons; act as the main point of contact (POC) for third-party system integrations with external partners.
- Verify adherence to customer-specific protocols and requirements prior to and throughout project execution.
- Conduct technical evaluation of incoming machine orders in partnership with the Director and Inside Sales team:
- Review order specifications and clarify customer needs in collaboration with the sales team
- Communicate order particulars and timelines to Service Coordinators
- Offer technical expertise to order processing personnel for machine tool and accessory quotations/orders.
- Collaborate with machine tool manufacturers (and their sales/service teams) to optimize workflows and address any emerging concerns.
- Assist the sales team with technical details during the pre-sale phase, gathering necessary information to confirm proper machine and option configurations for smooth installation and optimal customer outcomes.
Requirements
- At least 2 years of relevant experience in the machine tool industry (in areas such as service, sales, applications engineering, or direct technical/hands-on roles).
- Previous supervisory or management experience within a service department (strongly preferred)
- Practical, hands-on background working directly with machine tools.
- Strong communication skills (customer facing and internally)
- Fundamental understanding of machine tool control systems, electrical components, and mechanical principles.
- Solid project management capabilities.
- Strong working knowledge of Microsoft Office applications (Word, Excel, Outlook, etc.).
- Familiarity with CRM platforms (Salesforce experience preferred).
- Basic proficiency in CAD-CAM software.
- Highly organized, with outstanding communication and interpersonal abilities.
- Excellent analytical and problem-solving skills, paired with a proactive, innovative approach.
- Commercially aware, focused on operational efficiency, and receptive to fresh ideas and methods (not rigid or overly fixed in viewpoints).
- Capable of grasping technical subject matter to communicate clearly and effectively with technicians, manufacturers, and other internal/external parties.
Preferred Qualifications
- Experience or education in manufacturing engineering.
JOB SUMMARY
The Commercialization Manager is the quarterback of go-to-market and commercialization efforts across all products. This role ensures that each product release, enhancement, and new offering is positioned for success by aligning resources, driving cross-functional execution, and supporting Product Managers with commercialization tasks such as pricing, packaging, messaging, and launch readiness.
The ideal candidate thrives at orchestrating complex work across marketing, sales, product, clinical, legal, and customer operations. They bring a structured, repeatable approach while staying nimble in a fast-moving, multi-product environment.
RESPONSIBILITIES
Commercialization Leadership
• Serve as the central point of coordination for all commercialization efforts across the product portfolio.
• Develop and manage commercialization plans, timelines, and checklists to ensure consistency and accountability across teams.
• Maintain a portfolio-level view of upcoming launches, enhancements, and market-facing changes.
Cross-Functional Orchestration
• Ensure the right teams (Product, Engineering, Sales, Marketing, Clinical, Legal, CS, Training, etc.) are aligned, resourced, and executing according to plan.
• Facilitate cross-functional working sessions, launch readiness reviews, and go/no-go decisions.
• Anticipate and remove blockers related to resourcing, prioritization, or communication gaps.
Product Manager Support
• Partner closely with Product Managers to support commercialization tasks like:
- Pricing and packaging updates
- Sales enablement needs
- Enabling professional services
- Provide templates, playbooks, and coaching to help PMs deliver consistent commercialization artifacts and outputs.
Launch Execution & Readiness
• Ensure all required materials and processes are in place for successful launch (e.g., sales enablement content, training modules, support documentation, release communications).
• Track progress against key commercialization milestones and proactively escalate risks.
• Own internal communication of what is launching, when, and why it matters.
Operational Excellence
• Continuously improve commercialization processes and rituals—intake, scoping, planning, and go-to-market workflows.
• Standardize tools, templates, and KPIs used across product lines.
• Identify opportunities to increase speed, reduce friction, and strengthen cross-team visibility.
Market & Business Alignment
• Ensure commercialization plans align with company strategy, revenue targets, market needs, and partner commitments.
• Provide input into quarterly and annual planning on commercialization capacity and readiness.
• Support forecasting and resource planning for upcoming launches.
With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.
Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.
Sika is looking for a Technical Service Representative to join its growing team in the Kansas City, Missouri area. The TSR is responsible for monitoring the installation of Sika Sarnafil Roof Systems to ensure correct application procedures are followed. This is an outdoor position that requires extensive traveling to job sites. This individual performs warranty inspections and conducts training sessions for roofing contractor personnel. This position reports to the Regional Technical Manager.
Specific Responsibilities:
- Training of applicators to properly and efficiently install Sika Sarnafil roofing and waterproofing systems in an effort to ensure quality and contractor profitability. Provide training to others as needed.
- Overseeing the application process by attending job starts and performing in-progress project visits to monitor and enforce proper installation. Assure that application is in accordance with good roofing practices and Sarnafil specifications through documentation with field reports. Help to resolve installation problems and issues as they arise.
- Conducting final inspections for technical acceptance for warranty issuance.
- Act as the liaison between the applicator, General contractor, consultant, architect, building owner, and Sarnafil during the installation process.
- Advising Technical Manager concerning progress, issues, problems project needs.
- Assist Sales and others with pre-job meetings, roof surveys, and warranty claim issues.
- Following up on leak and warranty claim calls, and complete necessary Sarnafil repairs as needed.
- Inspection of existing Sarnafil roofs for warranty transfers, warranty extensions, and annual inspections.
- High School Diploma, preferably Associate degree
- 2-5 years of work experience in the roofing industry
- Technical knowledge of single-ply roof membrane installation, ideally Sarnafil
- Good written and verbal communication skills
- Ability to travel extensively within the region, some overnight travel (via car, train and plane)
- Computer literacy
- 401k with Generous Company Match
- Bonuses
- Medical, Dental, and Vision Benefits
- Paid Parental Leave
- Life Insurance
- Disability Insurance
- Paid time off, Paid holidays
- Floating holidays + Paid Volunteer Time
- Wellness/Fitness Reimbursements
- Education Assistance
- Professional Development Opportunities
- Employee Referral Program & More!
Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.
Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.
We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.