Sales Jobs in Poolesville, MD

Join a fast-growing club team and be the friendly face members meet first. As Assistant Fitness Director you'll run New Member Orientation, coach members and trainers, and drive personal training sales — all while creating awesome, lasting member results.

What you'll do:

• Lead New Member Orientation: biometrics, goal-setting, and Smart Start conversions
• Assign and coach Personal Trainers; deliver and demo safe, effective programs
• Manage PT leads, follow-ups, and tracking to hit sales goals
• Keep member records accurate, run reports, and support audit/meeting needs
• Work peak hours to ensure orientations and training sessions run smoothly
• Lead from the Front and help with day-to-day club ops

What we're looking for

• Nationally recognized personal training certification (required)
• Current CPR/AED certification (required)
• Friendly coach with strong sales skills, great communication, and a team mindset
• Organized, punctual, tech-comfortable, and able to work flexible hours

Preferred Requirements

• Bachelor's degree in Kinesiology, Sports Medicine or other related field
• 1 year of personal training experience

Benefits & Perks

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education 
• Full-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.

Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.

In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.

The Responsibilities

A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. This role is commission eligible.

Business Leader

● Meet personal and store sales and KPI goals

● Demonstrate excellent knowledge of the product to support the brand goals

● Develop sales techniques that are relevant to the market

● Establish and maintain client-base

● Leverage company tools, incentives & strategies to support meeting sales goals

● Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies

People Leader

● Ensure effective communication between store manager & other team members

● Identify ways to keep the team motivated and engaged

● Present new & innovative ideas to support meeting business goals

● Coach team on sales floor providing relevant and consistent feedback to improve performance

Operations Leader:

● Ensure all functions of the store are maintained to support a superior shopping-experiences

● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork

● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.

● Identify product concerns and communicate inventory needs to support the business goals

● Collaborate with cross-functional business partners to support inventory goals

Customer Focus:

● Ensure the highest level of customer service to each and all individuals in the store

● Build meaningful relationships with clients through strong-interpersonal skills

● Collaborate with all team members to support a superior shopping experience

● Be present on and off the floor as a Theory Brand Ambassador

The Essentials

● 3-4 years’ prior work experience in a client-centric, sales environment

● Dynamic interpersonal and communication skills, both verbal and written

● Independent work ethic, time management skills

● Computer skills to operate point of sale system, experiences with teamwork is a plus

Salary: $19/hr - $20/hr*

*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.

Who we are:

Since 1975, TUMI has been creating world-class business, travel and performance luxury essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we’re committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. The brand is sold globally in over 75 countries with approximately 2,000 points of sale.

Job Description

Associate Benefits:

• Career pathing
• Work-life balance
• Training
• Paid time off
• Pet Insurance
• Tuition Reimbursement
• Employee Discount
• Employee Assistance Program (EAP)
• Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death & Disability Insurance, Supplemental Life insurance, 401(k) with a company match, and commuter benefits.
• Retail Store Associates may be eligible to participate in the quarterly sales bonus program. Store bonus payout eligibility is determined by performance to the quarterly sales plan which may be prorated depending on various factors.

Your Role At Tumi

As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.

The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.

The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI’s, build client awareness, provide world-class service, and grow the brand.

Key Responsibilities

Performance to Goals:

• Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.

Leadership And Initiative

• Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
• Take pride in work and strive for excellence.
• Take responsibility for performance and complete all assigned tasks and meet deadlines.

People Development

• Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
• Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team.

Communication And Relationship Building

• Exercise strong written and verbal skills.
• Adapt communication skills upwards, laterally and to their team.
• Demonstrate ethical conduct when completing job duties.
• Promote the organization’s business goals and adapt flexibly to change.
• Ability to remain calm and deescalate situations.
• Collaborate effectively with team.

Compliance

• Manage personal timecards to ensure payroll accuracy.
• Maintain Tumi University Training.
• Adhere to all company policies and procedures.

Visual Merchandising/Client Experience

• Ensure the store follows the visual guidelines and directives.
• Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
• Ensure a consistent superior client experience.

Qualifications

• Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
• Value a collaborative environment and have an openness to feedback.
• The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
• Have strong sales and client experience, preferably in the luxury market.
• Can demonstrate proven success in meeting sales goals and achieving KPI’s.
• Flexible availability to work nights, weekends, mornings, and holidays as needed.
• Have a strong sense of integrity and an ability to lead by example.
• Have strong time management skills.

About The Team

Why you'll love working here:

At TUMI, you’ll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed— guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment— along with competitive salaries and comprehensive benefits programs.

What We Value

• INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it’s our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network.
• PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth’s beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children’s Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact.
• CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day.

The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location.

Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.

Benefits found in job post

• 401(k)
• Vision insurance
• Dental insurance
• Commuter benefits
• Disability insurance

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

Ready to coach athletes and help everyday members level up? Join our growing team and deliver sport-specific training that gets real results. You’ll work with the Explosive Performance Site Director and team to build your training business and turn clients into lifelong fans.

What you’ll do:

• Deliver high-quality, sport-specific sessions using EP methods (TRX, Keiser Power, dynamic flexibility, acceleration, FMS, etc.)
• Run Smart Start assessments, movement analysis, and 1:1 training sessions
• Build your business through referrals, events, and on-floor prospecting
• Track leads, floor hours, and PT sessions accurately and follow SOPs for billing/commissions
• Represent Explosive Performance at special events and support team meetings
• Follow club policies, complete required training, and respond to member needs professionally

What We’re Looking For:

• Nationally recognized personal training certification (required)
• Current CPR/AED and continuing education credentials (required)
• Confident coach with strong communication, sales, and organizational skills
• Able to work flexible hours and deliver friendly, results-driven service

Benefits & Perks

• Complimentary club membership + guest privileges
• Discounts on training, spa services, programs, and apparel
• Employee referral bonus
• In-house Certification + Continuing Education 
• Full-Time Only : Medical, dental, vision, life insurance, 401(k), and paid time off

US FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Join a reputable relocation company in Sterling, VA, as a Moving Surveyor and play a vital role in delivering high-quality moving solutions. This position involves engaging directly with clients, evaluating move requirements, and contributing to the efficient execution of both residential and commercial relocations. Ideal for professionals seeking growth within the dynamic moving and relocation industry.

Key Responsibilities:

• Conduct virtual and in-home pre-move surveys for domestic and international relocations
• Evaluate volume, packing needs, access issues, and special handling requirements
• Produce clear, accurate survey reports to support operations planning
• Liaise with clients to understand specific relocation needs and expectations
• Collaborate with sales and operations teams to ensure accurate quoting and job scoping
• Identify and report any logistical risks with recommended mitigation strategies
• Develop tailored move plans based on individual customer requirements
• Keep updated on industry standards, company procedures, and best practices
• Ensure compliance with all safety protocols and quality control measures
• Deliver outstanding customer service, resolving client concerns professionally
• Support continuous process improvements in move survey operations
• Assist with office-based administrative tasks when required

Key Skills & Experience:

• Proven experience conducting moving surveys, both virtual and on-site
• Solid knowledge of the moving and relocation sector, including household goods and office moves
• Excellent communication and client-facing skills
• Strong organisational skills and ability to work autonomously
• Proficient with digital survey tools and related technology
• Essential experience within the relocation industry across residential and commercial sectors

Why you want to work here:

We are a fun, dynamic, and growing freight and logistics transport company based in the Washington, DC region. We support both commercial customers and the U.S. Government contracting community by providing reliable door-to-door cargo transport services by all modes of transportation. Our specialties include delivery of Haz-Mat (including radioactive material), sensitive and licensable commodities.

Role and Responsibilities for Operations Specialist:

• Receive, review and process Export documentation
• Track and trace shipments and provide status updates to customers
• Responsible for AES transmission and compliance regulations
• Responsible for audit compliance with TSA regulations
• Verifies shipment weight and volumes
• Rate calculations and the ability to compile pricing
• Obtain and create quotes for shipments and source the best method of transportation
• Supports local sales efforts with timely responses to emails and rate requests
• Manage door-to-door cargo transport process from A-Z
• Troubleshoot and resolve transport delays and export/import issues
• Perform other duties as assigned

Requirements for Operations Specialist:

• Bachelor's degree from a Four Year University
• Strong communication skills both verbal and written
• Ability to think on your feet
• Top-notch customer service with customers and vendors
• An interest in logistics
• Ability to work independently and part of a team
• Able to cope under pressure and meet deadlines
• Great organizational skills
• Outgoing and forward-thinking mindset
• Ability to navigate and work efficiently using IT software

FIELD SALES AND MARKETING REPRESENTATIVE – Techtronic Industries, NA (TTI)

About Us:

TTI (Techtronic Industries) is a fast-paced, high energy, organization that rewards out-of-the-box thinking to foster innovation allowing us to be the best in our industry. We provide a multi-faceted training program and hands-on field experience that will stimulate, challenge, and reward you.

TTI is a world-class leader in design, manufacturing and marketing of power tools and accessories, outdoor product equipment, and floor care products. Our consumers range from professional and industrial users in the home improvement, repair, and construction industries to homeowners & DIY enthusiasts. Our unrelenting strategic focus on powerful brands, innovative products, operational excellence, and exceptional people drives our culture. This focus and drive provides TTI with a powerful platform for sustainable leadership and strong growth.

Our brands and products are recognized worldwide for their deep heritage, superior quality, outstanding performance, and compelling innovation. Our products include professional power tools and accessories, outdoor power equipment, and floor care. Our brands include Milwaukee®, AEG®, Ryobi®, Hart ®, Oreck®, Hoover®, Dirt Devil® and Vax®.

In this position, you will drive sales of our premier product lines within one of our largest retail partners. This position will allow you to enhance your selling, account management, and communication skills while launching your career in a fast-paced and extremely rewarding company.

Duties and Responsibilities:

• Exceed sales targets by delivering best-in-class Business to Consumer sales and customer service within The Home Depot, engaging directly with customers to understand their needs and recommend tailored TTI product solutions, all while demonstrating deep product knowledge and enthusiasm
• Plan and execute promotional events, product demos, and store walks to drive consumer engagement and increase product sell-through
• Support and implement strategic corporate brand marketing initiatives and promotional activities to increase brand awareness and drive sell-through
• Ensure brand presence and sales-readiness through strategic merchandising, optimal product placement, and completion of store objectives and resets—leveraging data analytics through Microsoft Power BI to drive decisions and maximize impact
• Develop a strong understanding of the retail marketplace, including customer profiles, product applications, competitive landscape, and channel dynamics
• Participate in TTI’s world class training program to be equipped with the knowledge to work independently within your assigned market
• Build and manage relationships with The Home Depot team members to enhance in-store execution and cultivate long-term business partnerships
• Effectively manage inventory levels through down-stocking, maintaining product accessibility, and ensure prompt reporting of all tasks and responsibilities
• Participate in merchandising resets to support TTI’s relentless innovation, ensuring the timely placement of cutting-edge products and solutions that drive growth, competitive advantage, and meet evolving market needs, all while adhering to TTI’s safety protocols

Note: Employee's duties and responsibilities are not limited by the above. Other duties may be assigned as deemed necessary by the employee's supervisor. In addition to the basic requirements of the position, all employees are expected to meet the company's goals of continual improvement in the areas of knowledge, skills, processes, and quality.

Job / Employment Requirements:

• Must be at least 21 years of age or older
• Eligible to work in the United States without sponsorship or restrictions
• Ability to pass drug screening and Motor Vehicle Report screening
• Must have a valid United States driver’s license for at least one continuous full year in one state
• Must have a personal vehicle / reliable form of transportation
• Possess and maintain valid personal vehicle insurance listing you as the primary driver
• Position requires travel to/ from assigned store location(s) as well as occasional travel for meetings, projects, events, etc. Air travel will be required
• Employees will also be required to transport a small amount of company property (company devices, demo tools, tool kit, safety supplies)
• Capable of reaching and/or lifting overhead in addition to ascending/descending ladders to move product
• Capable of lifting and transporting heavy tools (up to 50 lbs.) and requesting assistance as needed
• Capable of using hands to maneuver small objects, assemble tools and build displays
• Ability to work nights and weekends – weekends will be required at different points throughout the year
• Ability to work in a retail environment full time and stand for the duration of the shift, with the exception of meal and rest breaks
• Applicant should be self-motivated and a team player with strong organizational, planning and time management skills
• The applicant must be MS Office proficient
• Multilingual abilities preferred in specific markets depending on business needs
• Formal higher education preferred but not required – Equivalent experience will be considered
• Relocation may be required for future promotional opportunities

Compensation and Benefits:

• Salary Non-Exempt Position (Overtime Eligible)
• The pay range for this position is $24.04 and $25.96/hour equating to a Target Annual Salary of $50,000 - $54,000
• Sales Contests and Incentives to Earn Additional Income (In Correlation with Business Needs / Focuses)
• Vehicle Allowance of $400/month equating to a target of $4800/year (pre-taxed) dispersed evenly across the 52 weeks in a year
• Company iPhone and iPad
• Medical, Vision, and Dental Benefits Available
• Insurance Coverages Available such as Short-Term Disability, Long Term Disability, Basic Life Insurance, Basic AD&D, and more
• 401K (Company Matches 50% up to 8% of Employee’s Salary)
• Eligible for up to 10 Paid Holidays (Based on hire date)
• Accrue up to 104 hours of PTO – 1st Year – Based on hire date
• Relocation assistance if moving for the position based on needs of the business
• Employee Referral Bonus Program and other incentive initiatives

Locations available Nationwide. To learn more about TTI, visit our website at

Panda Express managers can have the opportunity to embody an entrepreneurial spirit while learning from a very hands-on and fast-paced environment. As a General Manager, you will be in charge of a $1-2 million business and oversee the development of your team, ensuring guest satisfaction and running a profitable restaurant. From the hiring, managing and directing of associates to achieving financial goals and ensuring the delivery of exceptional guest experiences, you create your own success story. Because of this, Panda also offers a best in class compensation package, including uncapped profit sharing bonuses based on your growth.

To prepare you for success, all Panda leaders participate in a comprehensive 6+ week Store Leadership Training Program to help build the foundation to become a high performing and inspiring Leader at Panda. The program focuses on:

People Development: The ability to hire, train, coach and develop the right talent for your restaurant

Guest Experience: Upholding the highest food quality and guest service standards while developing marketing acumen

Financial: Ability to understand sales growth, cost management, and profit growth

Kitchen Management: Ensure food safety, maintain product inventory and develop the culinary skillset to prepare all entrees at the highest level

Operations: Maintain cleanliness, safety standards, and apply knowledge of all policies, procedures and practices

We offer our Full-Time Management Team:

• Progressive Compensation Package and Excellent Bonus Opportunity
• 5 or more Weeks of Comprehensive Training to prepare you for success
• On-Going Career & Leadership Development
• Medical, Dental, and Vision Insurance
• 401 K with Company Match
• Paid Time Off and Paid Holidays
• Associate Discounts (Panda Express, Hibachi San, Panda Inn plus Theme Parks) and free meals when you work
• Lucrative Associate Referral Bonus
• Pre-Tax Dependent Care Flexible Spending Account

GM starting at $83K/year + bonus. (Potential earning over $120K/year)

AM starting at $59K/year + bonus. (Potential earning over $75K/year)

About us:

Panda Express is part of Panda Restaurant Group, the world leader in Asian dining experiences that also includes Panda Inn and Hibachi-San. At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." Guided by this mission, we are a family dedicated to creating an organization that inspires better lives for our people and our communities in which we serve. Whether through sharing good food with guests or providing opportunities for professional and personal growth with associates, all are embraced in our genuine family environment that is uniquely Panda.

Panda was founded in 1983 in Glendale, California Panda Express is the largest family-owned American Chinese Restaurant concept in America. As America’s favorite Chinese restaurant, Panda Express has close to 2,300 locations globally and continues to grow over 100 restaurants annually.

* Named one of "America's Best Employers"

* Great Place to Work certified

* The Safest Restaurant Chain in the US during the pandemic

Requirements

Restaurant Manager Qualifications

Education and Experience:

• Associate’s degree
• Minimum one to two years of Operations experience
• Some leadership experience
• Must pass Cooking Test annually
• Must be flexible to move to a store within a radius of 50 miles from home
• Work a flexible schedule, including weekends

ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Work space is restricted and employees are expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees may be required to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high.

Panda Restaurant Group, Inc is an Equal Opportunity Employer.

General Manager - Swim School

Job Description

Are you passionate about making a positive impact on children's lives? As General Manager, you will lead a diverse team, manage 4-wall swim school operations, and increase sales through enrollment while ensuring profitability. In this role, you will oversee our expanding aquatics programs, ensure a safe and clean environment, deliver a world-class customer experience, and engage the local community effectively. This role will be crucial in locally and nationally growing our brand and delivering consistent brand standards. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you!

Benefits

• Paid Training
• Daily Pay available
• SafeSplash® Brands Curriculum Certification
• Bonuses Opportunities
• Flexible Hours
• Free Swim Lessons for immediate family of employees
• Career Growth
• Health Insurance
• Paid-Time Off
• 401k

Responsibilities:

Operations Management

• Class Scheduling: Effectively manage scheduling and staffing levels to meet business demands and class mix.
• Risk Management and Compliance: Ensure all operations comply with local, state, and federal regulations, including safety standards, health codes, and employment law.
• Facilities: Ensure ongoing maintenance, cleanliness, and brand standards, including the interior, exterior, pool, and pump room are maintained.
• Safety: Promote a safety culture for our team, students, and parents by consistently executing the quality assurance and brand standards and responding accordingly.

Financial Acumen

• Reporting: Leverage financial data and reporting to build and execute strategies to deliver the expected outcomes with revenue and profitability.
• Labor Management: Effective use of labor to maximize utilization and class mix.
• Budget Management: Monitor expenses while balancing the brand standards and financial outcomes.
• Cost Control: Implement cost-saving measures without compromising the quality of the services or the brand.

Employee Management

• Hiring & Staffing: Manage recruitment, post jobs, interview, and oversee onboarding to integrate new employees while also effectively planning succession.
• Training & Development: Provide initial training for new staff and ongoing education and development for all team members to enhance skills and stay current with standards.
• Retention-Focused: Cultivate a positive, inclusive workplace culture that encourages staff retention through team building, recognition, and growth opportunities.
• Culture of Performance: Provide employees with ongoing coaching, feedback, and support to foster continuous improvement and professional growth.

Customer Experience

• Customer Satisfaction: Deliver a world-class customer experience, leveraging Net Promoter Score (NPS) to measure effectiveness and adjust where needed.
• Customer Retention: Ensure consistent execution of processes to drive customer engagement and retention.
• Customer Follow-Up: Manage all customer requests effectively and promptly, as well as feedback from social platforms.
• Customer Reviews: Actively obtain customer feedback and reviews on platforms like Google, Yelp, and local landing pages to boost enrollment and SEO engagement.

Marketing & Community Engagement

• Local Marketing: Develop and implement a local marketing strategy to promote the school’s programs and ensure continuous growth and community involvement.
• Social Media Management: Create and manage social media posts on relevant platforms to encourage customer interaction, engagement, and enrollment.
• Competitive Awareness: Maintain a competitive advantage in the community through competitive analysis, pricing research, and staying informed about new openings.
• Community Relations: Build and maintain relationships with local businesses to enhance community visibility and create cross-promotional opportunities.
• Hosted Location Management (Non-Dedicated Facilities)
• A non-dedicated facility is where swim lessons are held at a fitness center or hotel pool.
• Relationships: Cultivate a collaborative relationship with the hosted partner to ensure ease of operations.
• Compliance: Ensure the execution of the master agreement with the hosted partner.

Job Type

• Full-time
• Pay: Based on experience, location and volume impacts
• Weekdays, Weeknights and Weekends required
• 40+ hours a week (typically 40 hours a week; seasonality can impact this)
• Reports to The Director of Operations
• Work Location: On-site

Requirements

• 3-5 years of management experience leading large teams. (30+ employees)
• High school diploma or equivalent required; a bachelor’s degree in recreation, sports management, business administration, or a related field is preferred.
• Strong written and verbal communication skills.
• Ability to multi-task in a fast-paced environment while being agile and taking initiative.
• Strong critical thinking skills and proactive approach to problem-solving.
• Must be able to lift 30 lbs. and be on your feet for long periods.
• CPR, First Aid, and AED certifications are required within 90 days of hire. (training provided)
• Lifeguard and Certified Pool Operator certifications preferred.
• Aquatics management or swim instruction experience is a plus.