Sales Jobs in Plainfield

Key Responsibilities:

• Design and deploy observability frameworks leveraging tools such as Grafana, Dynatrace, Prometheus, ELK, Splunk, etc. Define best practices for monitoring, alerting, and visualization across hybrid and multi-cloud environments.
• Develop strategies for monitoring KPIs tied to business outcomes (e.g., sales performance, supply chain efficiency, customer experience).
• Collaborate with business and IT teams to identify key metrics and integrate them into dashboards and alerting systems.
• Implement AIOps solutions using industry-leading platforms like OpenAI, AWS Bedrock, Google Gemini, Anthropic, and similar technologies.
• Develop predictive analytics and anomaly detection models to proactively identify and resolve operational issues.
• Integrate observability tools with ITSM platforms and automation workflows. Enable automated root cause analysis and remediation using AI/ML models.
• Provide observability strategies for infrastructure (servers, storage, cloud), applications (microservices, APIs), and networks (LAN/WAN, SD-WAN). Collaborate with DevOps, SRE, and IT operations teams to ensure end-to-end visibility and reliability.
• Establish observability standards, KPIs, and SLAs for performance and availability. Ensure compliance with security and regulatory requirements in monitoring solutions.
• Develop scalable architecture using LLMs, agentic frameworks, and multi-modal AI technologies.
• Build AI-powered analytics platforms for IT operations analysis, anomaly detection, and predictive insights.
• Architect and deploy intelligent chatbots for IT support and self-service capabilities.
• Integrate AI solutions with existing IT operations tools and workflows.
• Implement automated remediation and root cause analysis using AI/ML models.

Qualifications:

• 10-13 years of relevant experience
• Hands-on experience with Grafana, Dynatrace, and other monitoring platforms.
• Practical experience implementing AI-based solutions for anomaly detection, predictive maintenance, and automated remediation. Familiarity with OpenAI, Bedrock, Gemini, Anthropic, or similar AI platforms.
• Strong understanding of infrastructure, application architectures, and networking. Experience with cloud platforms (AWS, Azure, GCP) and container orchestration (Kubernetes).
• Proficiency in Python, Bash, or similar scripting languages for automation and integration.
• Strong experience with LLMs (OpenAI, Anthropic, Gemini, Bedrock) and agentic AI solutions.
• Hands-on experience in designing AI architectures for enterprise IT environments.
• Proficiency in Python or similar languages for AI model integration and automation.

Our client, a luxury fashion brand, is seeking a Luxury Client Service Advisor to join their office in Central New Jersey. Candidates should have a passion for client service, and experience engaging with clients remotely. In this role, you’ll create exceptional experiences for clients, build lasting relationships, and inspire brand loyalty while driving business results.

Job Responsibilities

• Deliver an elevated client experience through warm, professional, and personalized service
• Provide full-spectrum customer support via email and phone
• Facilitate online sales, deliveries, returns, and provide timely information to clients
• Coordinate with physical stores to ensure optimal customer experience
• Additional duties as needed and assigned

Role Qualifications

• 3+ years of experience in luxury brands or client-facing roles
• High school diploma or equivalent
• Strong communication skills and ability to connect with individuals quickly and meaningfully
• Team-oriented mindset with excellent problem-solving and multitasking abilities
• Flexible schedule, including evenings, weekends, and holidays
• Foreign language skills are a plus

Salary: $30/hr

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: for access to our Right to Work and E-Verify.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

Under general supervision, the Field Engineer will commission AV systems at client sites to provide the optimal performance according to the scope and design intent. Responsible for drawing redlines, network coordination, and communication with the project team.

Location: Greater Toronto Area

What will you be doing?

• 
  
  
• Commission AV systems at client sites by optimizing settings in the equipment to ensure the system is operating as designed according to scope and drawings, documenting any changes via redlines returned to the PM and DE, and completing the project quality checklist.
  
  
• Work to pre-commission sales in the office.
  
  
• Communicate status to stakeholders on a regular basis.
  
  
• Troubleshoot technical issues by tracing signal flow and engaging the appropriate parties to assist in resolving the issue.
  
  
• Configure AV network and coordinate client network.
  
  
• Create and modify DSP files for typical systems with an emphasis on AEC optimization for videoconferencing and coordinating control objects with programmer.
  
  
• Contributes lessons learned feedback to the install, design, and pre-sales engineering teams to constantly improve system designs, product selection, and implementation.
  
  
• Archive configuration and programming files with appropriate labeling to increase the efficiency and effectiveness of the service team.
  
  
• Maintain and grow certifications and technical knowledge.
  
  
• All other duties as assigned.
  
  

What You'll Bring:

Education/ Certifications:

• 
  
  
• High School Diploma or GED Required
  
  
• Associates and up preferred
  
  

Required Skills/Qualifications:

• 
  
  
• 3+ years' experience in a relevant industry, field installation and/or systems design experience preferred.
  
  

• 
  
  
• Ability to troubleshoot complex AV and network systems, strong familiar with MTR and Zoom Rooms
  
  
• DSP certification from one or more of the following manufacturers: Biamp, QSC, BSS preferred
  
  
• Control certification from one or more of the following manufacturers: QSC, Extron, Crestron
  
  
• Proficiency in Microsoft Office
  
  

Preferred Skills/Qualifications:

• 
  
  
• Knowledge or familiarity with broadcast or hybrid conference-live event systems
  
  
• Able to commission and troubleshoot using only a virtual connection to the system with onsite support
  
  
• Achieve Extron AVE Associate
  
  
• Audinate Dante Level 3
  
  
• Biamp Tesira Server
  
  
• Q-Sys Level 2 and Control 201
  
  
• Extron Certified Control Professional
  
  
• Shure Integrated Systems Level 1.
  
  
• AVIXA CTS
  
  

Competencies:

• 
  
  
• Self-starter that requires little direct oversight in performing tasks. Good customer Service Skills
  
  

Work Environment:

• 
  
  
• This position will primarily on a jobsite with some office work.
  
  
• Employee will spend most of the day on their feet moving around the jobsite.
  
  
• Must be able to occasionally lift at least 40lbs and be able to climb ladders and stairs.
  
  
• Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and depth vision.
  
  
• Frequent travel required.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Medical and dental plan options to suit your family's needs
  
  
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• Paid Time Off and Paid Holidays
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career site or email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.

The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.

What You'll Do:

• 
  
  
• Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.
  
  
• Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).
  
  
• Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager
  
  
• Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs
  
  
• DE may have client interaction and contribute to the P and L performance.
  
  
• Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.
  
  
• Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.
  
  
• Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education
  
  

What You'll Bring:

Education & Certifications:

• 
  
  
• High School Diploma or GED
  
  
• Bachelor's Degree preferred
  
  

Required Skills/Qualifications:

• 
  
  
• 4+ years of professional live audio or video production experience as end user in relevant field
  
  
• Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting
  
  
• Ability to understand, synthesize and create AV system designs
  
  
• Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points
  
  
• Proficient in MS Office 365 and Apple Pages
  
  
• Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.
  
  
• A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications
  
  

Preferred Skills/Qualifications:

• 
  
  
• Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
  
  
• Detailed oriented, independent, self-starter
  
  
• Exceptional time management skills with a track record for meeting deadlines
  
  
• Excellent communication skills
  
  
• Ability to analyze complex issues and communicate concise succinct messages
  
  
• High level of problem solving and technical troubleshooting skills
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

Under general guidance, the Account Executive is responsible for the business development and sales growth for their assigned market. The Account Executive is responsible for providing Diversified's clients and prospects the highest possible level of quality in service to their account, ensuring client expectations are met or exceeded by fulfilling client expectations.

***** Location: ideal candidate will be residing in the Houston area

What You'll Do:

• 
  
  
• Meet or exceed top line revenue and profitability targets for sales territory/portfolio.
  
  
• Creates account specific strategies with new and existing accounts that maximizes the business potential, aligning with the Business Unit goals.
  
  

• 
  
  
• Secure new sales opportunities in target markets/portfolios. Establishes strategic deals and leads with a solutions-based sales methodology.
  
  

• 
  
  
• Ensures sales standards are met by building strong industry relationships within targeted customers. Utilizes a deep understanding of customer technology applications.
  
  

• 
  
  
• Develops annual go-to-market sales plans with Business Unit for the strategic accounts assigned. Reports and forecasts achievements to goals on a monthly and quarterly basis.
  
  
• Drives opportunities that include cross selling of other Business Units products and services. Remains up to date on technology changes within the industry to identify areas of opportunity.
  
  

• 
  
  
• Maintain a strong working knowledge of solution offerings and technology changes within the industry.
  
  
• Works closely with internal partners and stakeholders acting as the team leader for Diversified's delivery of proposals for client RFP opportunities. Functions as the lead customer relationship manager for accounts.
  
  
• Ability to understand and identify buyer motivations and requirements across various Business Units and levels of the organization.
  
  
• Strong understanding and ability to research customer strategy through data related to SEC filings, annual reports, short-term and long-term growth initiatives.
  
  
• Travels to clients to propose and review sales opportunities and to project sites as required to ensure quality and cohesive client relations.
  
  

Non-Essential Functions:

• 
  
  
• All other duties as assigned.
  
  

What You'll Bring:

Required Skills/Qualifications:

• 
  
  
• 3+ years of outside sales.
  
  
• 2+ years of AV industry experience, preferred
  
  
• Solution selling experience preferred.
  
  

Skills:

• 
  
  
• Experience working with CRM platforms. Sales Logic knowledge is a plus. Good working knowledge of MS Office.
  
  

Competencies:

Excellent verbal and written communication skills. Highly accountable and performance driven with a high level of integrity. Strong problem-solving ability and analytical acumen. Highly adaptable and high sense of urgency. Organization, time management and an entrepreneurial mindset. Digital Awareness, a drive for results and action oriented, relationship building and interpersonal savvy, and negotiation.

Work Environment:

This position will travel 20% of time. Must be able to remain in a stationary position for 50% or the time. Occasionally will ascend/descend a ladder to service or install equipment. Must be able to lift 20 lbs. on a frequent basis.

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

Our employer is a leading provider of premium metal payment cards and secure authentication solutions. Headquartered in Somerset, New Jersey, the company serves major financial institutions, producing over 30 million metal cards annually and holding a dominant share in the premium metal card segment. It also offers advanced digital security through a proprietary platform that includes three-factor authentication and cold storage for digital assets, generating over $420 million in annual sales.

• Salary range: 85-150k USD
• Annual Bonus: Up to 15% (contingent upon a combination of company's and personal performance).

Position Summary

We are seeking an Advanced Manufacturing Engineer (Automation) who will perform the planning, design, and implementation of automation solutions across our production lines. This role involves designing and building custom machines in-house as well as managing external integrators to deliver turnkey automation systems. The ideal candidate will have a proven track record in machine design, supplier management, and project execution in high-volume manufacturing environments.

This position is critical to driving automation initiatives that improve efficiency, scalability, and quality in a multi-million-unit-per-year production setting.

Key Responsibilities

• Automation System Design & Implementation
• Design and develop custom automation equipment using SolidWorks.
• Lead full lifecycle of automation projects: concept, design, build, installation, and validation.
• Collaborate with external integrators and manage suppliers for outsourced machine builds.
• Production Line Automation
• Plan and implement automation solutions for assembly and packaging lines.
• Integrate robotics, PLCs, vision systems, and material handling equipment.
• Project Management
• Develop project timelines, budgets, and resource plans.
• Ensure projects meet performance, quality, and safety standards.
• Safety & Compliance
• Ensure all automation systems comply with OSHA, environmental, and company safety standards.
• Implement risk assessments, machine guarding, and lockout/tagout procedures.
• Maintain documentation for regulatory compliance and audits.
• Continuous Improvement
• Identify automation opportunities to reduce labor, improve throughput, and enhance quality.
• Drive cost reduction and efficiency initiatives through innovative automation solutions.

Qualifications

• Education: Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, or related field.

Experience

• 5+ years of hands-on experience in machine design and automation engineering.
• Proven track record of designing, building, and installing machines in high-volume manufacturing environments.

Technical Expertise

• SolidWorks proficiency for machine and fixture design.
• Strong knowledge of automation technologies: robotics, PLC programming, vision systems, conveyors, and material handling.
• Experience with supplier management and working with external integrators.
• Understanding of system design, defect analysis, and process optimization.
• Familiarity with SPC, Six Sigma, and DoE methodologies for data-driven improvements.
• Ability to troubleshoot automation and mechanical issues, conduct root cause analysis, and implement corrective actions.

Preferred

• Experience designing full production lines.
• Familiarity with high-speed automation for multi-million-unit production.
• Knowledge of Lean Manufacturing principles.
• Exposure to ISO 13485 or automotive quality standards.
• Experience with robotic integration, automated quality inspection, and vision systems.

Our employer believes in supporting our employees with a comprehensive benefits package that promotes health, financial well-being, and work-life balance. Our full-time team members enjoy access to:

• Medical, Dental & Vision Coverage
• Flexible Spending Accounts (FSA)
• Company-Paid Life and Disability Insurance
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Annual Bonus Opportunities
• Employee Assistance Program (EAP)
• Career Advancement Opportunities

**** Benefits eligibility and details will be shared during the hiring process.

About

is the premier career networking resource for the Pharmaceutical, Biotechnology, and Medical Device industries. We are looking for a highly organized Sales & Event Operations Coordinator to provide critical administrative support to our sales team and manage the logistical "heavy lifting" for our industry-leading career fairs and events.

The Role

This is a high-impact administrative role designed for a detail-oriented professional who loves organization. You will not be responsible for making sales; instead, you will be the backbone of the department—ensuring that once a sale is made, the client is onboarded perfectly and the event logistics are executed flawlessly.

Key Responsibilities

Event & Logistics Support:

• Vendor Management: Coordinate with venues and vendors for catering & decorating.
• Exhibitor Onboarding: Send "Welcome" kits to registered companies, collect their logos/bios, and ensure they have everything they need for event day.
• Onsite Support: Serve as the "Command Center" during live events—managing check-ins, distributing badges, and assisting exhibitors with booth setup.
• Materials Management: Maintain and organize event supplies, marketing collateral, and shipping logistics for regional shows.

Sales & Administrative Operations:

• Contract Administration: Prepare and send out sales agreements and invoices following client commitments.
• CRM Maintenance: Keep our client database (CRM) up to date, ensuring all contact information and deal statuses are accurate.
• Reporting: Generate weekly reports for management on event registration numbers and sales pipeline progress.
• Lead Management: Organically route incoming inquiries to the sales team and manage the general info@ email account.

Qualifications

• Organization: You have a "black belt" in multitasking and never let a deadline slip through the cracks.
• Experience: 2+ years in an administrative, office management, or coordinator role.
• Communication: Professional and polished; you will be interacting with HR leaders from some of the world’s largest pharma companies.
• Software Skills: Proficiency in Microsoft Office (Excel is a must), CRM platforms, and ideally some familiarity with event software like Eventbrite or Cvent.
• Location: Must be able to work onsite daily at our Piscataway, NJ office.

Why ?

• Stable, Fast-Paced Environment: A professional office setting within the heart of the New Jersey life sciences corridor.
• Impact: You’ll see the direct results of your work as thousands of professionals find jobs through the events you help build.
• Team Focus: You are the essential partner to our sales and leadership teams.

$40K Salary

Senior Analyst, Sales Operations, Basking Ridge, NJ

Who We Are

Aucta Pharmaceuticals is an emerging product development pharmaceutical company.We are on our way to becoming a significant specialty pharmaceutical company in the U.S. marketplace integrating R&D, manufacturing, and commercialization. We focus on improved dosage forms for patients with a therapeutic focus in CNS and select orphan drug disease states.

Aucta successfully launched its first branded product, Motpoly XR, in the epilepsy space with a targeted sales force in March 2024 and an expanded presence of 20 field sale territories and 3 inside sales positions in late 2024. Our objective is to enhance our marketing, managed care, and sales capabilities to support future pipeline products in neurology over the coming years.

Position Description

The Senior Analyst, Sales Operations, is a key member of Aucta’s Commercial Operations team and plays a critical role in enabling sales effectiveness, operational execution, and data-driven decision-making across the organization.

This role serves as the primary point of contact and vendor manager for core Sales Operations platforms, including Veeva CRM, MMIT, and Power BI, and is responsible for managing core quarterly commercial processes such as Incentive Compensation updates, targeting changes, sales force size and structure adjustments, and system governance.

In addition, this position leads the development and maintenance of training materials and delivers training for both field and inside sales and home office teams across Commercial Operations tools and platforms.

This is a highly visible, hands-on role in a fast-growing environment that requires strong analytical skills, operational rigor, comfort working cross-functionally, and the ability to translate complex data and systems into clear, actionable guidance for the business.

The role reports to the Director of Sales Operations.

Primary Responsibilities:

Sales Operations & Vendor Management

• Serve as the primary point of contact and internal owner for Sales Operations tools and vendors, including Veeva CRM, MMIT, Power BI, and related commercial analytics platforms.
• Manage vendor relationships, system enhancements, issue resolution, upgrades, and roadmap discussions to ensure tools meet evolving business needs.
• Partner with IT, Finance, Sales leadership, and external vendors to maintain data integrity, system performance, and compliance.

Commercial Process Management

• Own and manage the quarterly change process for:
• Incentive compensation plan updates and calculations
• Targeting and call plan changes
• Sales force size, structure, and territory adjustments
• Ensure timely, accurate execution of all changes and clear communication with stakeholders.
• Support forecasting, goal setting, and sales performance tracking activities.

Analytics & Reporting

• Utilize advanced Excel, SQL, and Power BI to analyze sales performance, trends, and operational KPIs.
• Build, maintain, and enhance dashboards and reports to support Sales leadership, Commercial Operations, and Executive leadership.
• Partner cross-functionally to translate business questions into data-driven insights.

Training & Enablement

• Develop, maintain, and continuously improve training materials (guides, SOPs, slide decks, job aids) for Sales Operations tools and processes.
• Conduct training sessions for field and inside Sales and home office associates on:
• Veeva CRM functionality and best practices
• MMIT data usage and interpretation
• Power BI dashboards and reporting
• Other Commercial Operations platforms as needed
• Serve as a trusted resource for ongoing user support and best-practice guidance.

Cross-Functional Support

• Collaborate closely with Sales, Marketing, Managed Care, Finance, and leadership to support commercial execution.
• Participate in sales meetings, planning sessions, and plan-of-action meetings as needed.
• Identify opportunities for process improvement, automation, and scalability as the organization grows.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Analytics, Information Systems, or a related field.
• 3-5+ years of experience in Sales Operations, Commercial Operations, or analytics roles, preferably within the pharmaceutical or healthcare industry.
• Hands-on experience with Veeva CRM, MMIT, and Power BI strongly preferred.
• Advanced proficiency in Microsoft Excel (including complex formulas and data modeling); SQL experience preferred.
• Strong understanding of sales force structure, targeting, incentive compensation, and CRM processes.
• Demonstrated ability to manage vendors and cross-functional stakeholders.
• Strong communication and training skills, with the ability to explain technical concepts to non-technical audiences.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Proactive, collaborative team player with a strong sense of ownership and accountability.

Work Location:

This position is based at our Basking Ridge, NJ site. It is an office-based role, requiring presence 5 days a week. The selected candidate must be able to commute to Basking Ridge, NJ

Salary Range

Aucta Pharmaceuticals considers a combination of education, experience, internal equity, and external market data when determining compensation.

• Base Salary: $80,000 – $110,000 (commensurate with experience)
• Bonus Incentive: 10%

Benefits

Aucta offers a competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k)
• Life Insurance
• Short- and Long-Term Disability
• Paid Time Off (PTO)

Aucta Pharmaceuticals is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please refrain from forwarding unsolicited resumes from agencies to Aucta Pharmaceuticals. Aucta is not liable for any fees incurred from the use of resumes from this source. We only compensate agencies with whom we have a formal agreement. For recruitment inquiries, please reach out directly through this post

Applications will be accepted until the position is filled.

Job Description :

We are seeking an experienced Salesforce Technical Architect to lead the design, development, and implementation of scalable Salesforce solutions across Sales, Service, Experience, and Platform capabilities. The ideal candidate will combine deep technical expertise with strong architectural and stakeholder management skills to deliver secure, high-performing, and future-ready Salesforce ecosystems.

Key Responsibilities

• Define end-to-end Salesforce technical architecture aligned with business and enterprise architecture standards

• Design scalable, secure, and high-performing Salesforce solutions across multiple clouds

• Translate business requirements into technical designs, architecture diagrams, and implementation roadmaps

• Establish integration patterns using REST/SOAP APIs, middleware, and event-driven architectures

• Lead technical design and development across Salesforce clouds:

o Sales Cloud

o Service Cloud

o Experience Cloud

o Data Cloud (preferred)

o Agent Force

• Guide best practices for Apex, Lightning Web Components (LWC), Visualforce, Flows, and integrations

• Govern code quality, performance, security, and deployment standards

• Architect integrations with external systems (ERP, legacy systems, data warehouses, third-party apps)

• Design data migration strategies, data models, and data governance frameworks

• Ensure data security, sharing models, and compliance with enterprise standards

• Act as the technical authority during project delivery, supporting development teams and resolving complex issues

• Collaborate with business stakeholders, product owners, solution architects, and enterprise architects

• Mentor developers and technical leads, conducting design and code reviews

• Support CI/CD pipelines, DevOps, and release management processes

Required Qualifications

• 12+ years of Salesforce platform experience

• 6+ years in a Salesforce Technical Architect or Lead Architect role

• Proven experience delivering large-scale, complex Salesforce implementations

• Hands-on experience with Apex, LWC, integrations, and Salesforce security model

• Strong expertise in:

o Apex, SOQL, SOSL

o Lightning Web Components (LWC)

o Salesforce security, sharing, and performance optimization

o REST/SOAP APIs, OAuth, SSO

• Experience with middleware tools (MuleSoft, Boomi, Informatica, etc.)

• Knowledge of DevOps tools (Git, CI/CD pipelines, Copado, Gearset, etc.)

• Must have acquired multiple Salesforce Certification including, Salesforce Integration Architecture Designer, Salesforce Data Architecture & Management Designer, Platform Developer II, Additional cloud certifications are a plus. Salesforce Certified Technical Architect (CTA) or progress toward CTA

• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds

• Prior experience in consulting or global delivery models

• Exposure to regulated industries (Financial Services, Healthcare, Utilities, Manufacturing, Logistics etc.)

• Strong communication and stakeholder management skills

• Ability to lead technical discussions with both technical and non-technical audiences

• Problem-solving mindset with attention to detail

• Experience working in distributed, remote teams

• Experience with Salesforce Data Cloud, AI / Einstein, or Industry Clouds

• Prior experience in consulting or global delivery models

• Exposure to regulated industries (Financial Services, Healthcare, Utilities, etc.)

• Competitive salary and performance-based incentives

• Opportunities to work on enterprise-scale Salesforce transformations

• Continuous learning, certification support, and career growth

Customer Service & Operations Manager

Location: Edison, NJ (On-site)

Employment Type: Full-Time

Salary Range: $110,000 – $125,000 annually (commensurate with experience)

About the Role

The Customer Service & Operations Manager is a hands-on leadership position responsible for overseeing warehouse customer service, daily operations, third-party logistics (3PL) coordination, and overall facility management.

This role ensures seamless day-to-day warehouse operations, outstanding internal and external customer experiences, and a safe, clean, and well-maintained facility. The ideal candidate is bilingual in English and Spanish, has strong experience in 3PL environments, and is comfortable leading diverse teams in a fast-paced warehouse setting.

Key Responsibilities

Warehouse Operations & Customer Service

• Oversee daily warehouse activities including receiving, storage, order picking, packing, routing, and shipping to meet service and fulfillment targets.
• Manage customer service activities related to orders, shipment status, inventory discrepancies, damages, and escalations.
• Serve as the primary liaison between internal stakeholders and the 3PL warehouse partner, ensuring adherence to SLAs, KPIs, and service expectations.
• Monitor performance metrics and drive continuous improvement initiatives to enhance efficiency and accuracy.
• Collaborate cross-functionally with Operations, Transportation, Inventory, Sales, and Customer Care teams.
• Ensure accurate inventory control, including cycle counts, reconciliation, and support for internal and external audits.

Facilities Management & Maintenance

• Conduct and support regular facility walk-throughs to ensure compliance with safety, cleanliness, and operational standards.
• Ensure the warehouse facility remains clean, organized, safe, and fully operational.
• Partner with facility and maintenance vendors as needed to address repairs, upkeep, and operational improvements.

Leadership & Team Development

• Supervise, coach, and mentor warehouse and customer service staff to achieve performance and development goals.
• Manage staffing levels, scheduling, and labor planning to meet fluctuating operational demands.
• Maintain a visible, hands-on presence on the warehouse floor to support the team and operations.
• Utilize bilingual communication skills to support, engage, and develop a diverse workforce.

Qualifications & Education

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Bilingual in English and Spanish (speaking, reading, and writing) strongly preferred.
• 3–5 years of experience managing operations in a 3PL warehouse environment with responsibility for teams of 10+ staff.
• Proven experience in warehouse operations, customer service, facilities, or logistics management.
• Previous people management and/or vendor management experience strongly preferred.
• Working knowledge of WMS/ERP systems, warehouse processes, building systems, and safety standards.
• Proficiency in Microsoft Office and operational reporting tools.
• Experience with continuous improvement methodologies (e.g., Lean, process improvement) is a plus.

Skills & Competencies

• Strong leadership, coaching, and communication skills.
• Customer-focused mindset with strong analytical and problem-solving abilities.
• Effective vendor and 3PL relationship management capabilities.
• Highly organized, adaptable, and detail-oriented.
• Comfortable balancing strategic oversight with hands-on execution.

Physical Requirements

• Ability to stand, walk, bend, and lift up to 30 lbs as part of daily warehouse activity.

Desired Characteristics

• Demonstrates honesty, integrity, and accountability; actions and decisions are consistent and transparent.
• Acts as a true ambassador for the organization and its brands, with a strong sense of responsibility and professionalism.
• Self-motivated and able to creatively solve problems in a fast-paced environment.
• Curious and eager to learn; consistently seeks to understand processes and improve them.
• Accountable for both results and the methods used to achieve them.
• Flexible and adaptable; open to new ideas, challenges, and change.