Sales Jobs in Placentia

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.

In this role, you'll have the opportunity to:

• Connect with customers and listen to their needs to create personalized customer experiences.
• Share product knowledge and recommendations to help style the customer.
• Use brand behaviors and personalized service to drive brand loyalty.
• Uphold the highest visual and operational standards while keeping the focus on the customer.
• Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
• Partner with store leaders to achieve individual goals and daily expectations.
• Build productive relationships by sharing ideas and being helpful to others.

You'll bring to the role:

• Sales Associate or customer-focused experience (preferred)
• Brings a hospitality mindset when engaging with customers
• Flexible availability including evenings, weekends, and holidays
• Technology proficient and ability to operate a point-of-sale system
• Takes initiative in making thoughtful decisions

Benefits:

• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location: Store 0771-Tustin-ANN-Tustin, CA 92782

Position Type: Regular/Part time

Pay Range: $16.50 - $20.65 Hourly USD

Equal Employment Opportunity: The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact . The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

We are looking for a success and growth-driven Business Development Representative! This person be working between Marketing and Sales to help bring new prospects and opportunities to the team. Our ideal candidate is driven, motivated, and passionate about growing their career in tech!

Duties & Responsibilities:

* Take ownership of the inbound channel from the marketing website, ensuring all leads are qualified in a timely manner.

* Support the channel team with lead qualification and distribution, ensuring leads are properly assessed and assigned.

* Serve as the first point-of-contact for prospective Zenlayer customers across mid-market and enterprise companies.

* Become an expert in Zenlayer's products and services while communicating their value to prospective customers.

* Book qualified meetings through proactive outreach like emailing and LinkedIn messages.

* With the help of the wider team, define, build, and own the outreach process-including tools, reports, email sequences, and lists.

* Provide direct feedback to the marketing and sales teams based on your experience interacting with prospects.

* Partner with our demand generation and sales ops to create reports and dashboards that track performance.

* Meet agreed-upon targets and quotas within the determined timeline.

Required Qualifications:

* Bachelors' Degree, prior experience as BDR preferred

* Familiarity with BDR systems like Salesforce

* Strong communication, investigative, and problem-solving skills

* Passion about tech sales career development

* Ability to adapt to different and challenging situations

* Positive and upbeat personality to represent the company and build rapport

Why Join Us?

* Join a company at the forefront of the managed services and cloud industry

* Play a key role in driving the company's growth and success

* Work with a team of talented and motivated individuals in a fast-paced and dynamic environment

* Receive competitive compensation, benefits and opportunities for advancement

About Zenlayer:

Zenlayer is the world's first hyperconnected cloud, operating more than 300 nodes across 50 countries. We solve the challenges of doing business in emerging markets, making it easier for companies to deploy and run applications closer to their users. Thousands of companies use Zenlayer to provide interactive and AI-powered digital experiences to billions of users globally.

Additional Information:

* Work Location: Diamond Bar, Hybrid

* Job Type: Regular

* Benefit Eligibility: Yes

* Salary: Compensation package will be commensurate with experience.

* Zenlayer offers a competitive compensation package, including health, dental and vision insurance, paid holidays, vacation, personal and sick days, 401(k) plan, wellness benefits, etc.

Zenlayer uses E-Verify to confirm the identity and employment eligibility of all new hires.

Premium operates wireless locations in over 1,300 wireless retail outlets via Walmart Supercenter, with a dedicated sales team of over 3,200 brand representatives. As one of Premium's wireless sales professionals, your retail efforts will sincerely connect shoppers with wireless products and solutions they want and need. Sales pros are the go-to wireless experts for our shoppers, closing sales through hustle, creativity, and problem-solving. We're hiring now!

What's in it for you?

• Competitive hourly base rate with unlimited earnings potential.
• Top 25% of sales professionals earn upwards of $20+ per hour (starting hourly rate + resulting commissions).
• Freedom to use your authentic selling style.
• Exciting opportunities for career advancement.
• A culture of excellence and a team invested in coaching.
• Health benefit plans include no-copay telemedicine, regardless of hours worked.

What will you do?

• Meet and exceed sales goals by executing new phone sales, upgrades, and accessory bundling.
• Proactively start conversations with Walmart customers.
• Explain wireless solutions to buyers in simple, easy-to-understand terms.
• Recommend personalized product baskets to buyers.
• Teach shoppers how to enjoy new products through successful setup and activation.
• Keep wireless planogram displays fully stocked and in flawless condition.

How will you succeed?

• Motivating, coaching and leading your team members to complete the tasks at hand. Displaying a high-energy personality and natural ability to start conversations with shoppers.
• Demonstrating resilience and resourcefulness in intercepting customers in a high-traffic environment.
• Staying hungry to excel in an upcapped commission sales role.
• Living up to Premium's name by providing fantastic service while displaying integrity.
• Being able to stand/move around for 8-10-hour shifts.
• Maintaining flexibility to work during peak times, including weekends, evenings, and most holidays.

What experience should you have?

Prior sales experience or existing knowledge of the wireless category is not mandatory, but you must be driven to learn.

So, are you Premium's next wireless sales pro?

#WeArePremium Equal Opportunity Employer (Disabled, Veteran) | Under applicable requirements, such as the San Francisco FCO and the Los Angeles FCHIO, we consider for employment qualified applicants with arrest and conviction records or criminal histories | E-Verify Employer

The Chefs' Warehouse, Inc. combines exceptional quality and brand building with broadline food service distribution for more than 40 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 4,000 artisan producers of the world's finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 50,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

The mission of The Chefs' Warehouse is to provide the world's greatest ingredients to the world's best chefs.

C.H.E.F.S. Values:

Curious & Creative

Hungry For Food & Results

Entrepreneurial

Forward Thinking & Flexible

Supportive (Of Peers & Chefs)

To see a Day in the Life of A Driver here at CW, view this video: click here

Position Summary: We are seeking a dependable, experienced Delivery Driver to become a vital part of our delivery team. Physical strength and stamina, as well as a clean driving record, are needed. Delivery Drivers must be organized, efficient and professional at all times while ensuring deliveries are made accurately and on time.

What you'll do:

• Ensure inventory stock matches delivery requirements.
• Follow set, scheduled route for daily deliveries.
• Read maps or set GPS to determine and track daily route.
• Ensure products are delivered in a timely manner.
• Load and organize product inventory from warehouse into your vehicle and unload products in and out of truck as needed throughout the day.
• Make sure inventory matches manifest (accompanying shipping document).
• Scan or write in confirmation of delivery upon arrival to recipient client.
• Collect signature and/or payments at delivery locales.
• Deliver goods to specific locations determined by clients.
• Check in with warehouse on delivery progress as needed.
• Maintain and organize all delivery paperwork and deliver it to the proper personnel at the end of each shift.
• Report any accidents or vehicle issues encountered while enroute, to supervisors.
• Always follow rules and regulations of the road.
• Follow all company and state enforced safety requirements for loading and unloading product.

About you:

• Possess a high school diploma or GED equivalent certification.
• Have a valid commercial driver's license.
• Must have a clean driving record with no moving violations.
• Must Pass a DOT physical
• Proficient at driving and parking large vehicles.
• Physically fit and strong, able to lift 25 pounds comfortably.
• Experience using hand trucks, pallet jacks and forklifts a plus.
• Professional and pleasant disposition, able to give all clients a positive customer service experience.
• Candidate should be dependable, hardworking and an effective communicator.
• Excellent time-management and organizational skills required.

Perks & Benefits:

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.

Inside Sales Representative

Location: La Habra, California

At 6D Helmets, we are driven by a single mission: to advance helmet technology and improve rider safety. Since introducing our groundbreaking Omni-Directional Suspension (ODS) technology in 2011, 6D has established itself as an innovation leader in both the motorcycle and bicycle helmet markets.

As we continue to grow and expand our product portfolio, we are seeking an experienced Inside Sales Representative to support our dealer network and help drive the next phase of our growth.

This position is ideal for a highly motivated sales professional with strong industry knowledge and existing relationships within the motorcycle and/or bicycle markets. The right candidate will be energetic, organized, and passionate about delivering exceptional service while growing sales within our North American dealer network.

You will work closely with our sales leadership, independent sales representatives, marketing team, and operations staff to support dealer success and ensure our products are represented at the highest level in the marketplace.

Key Responsibilities

• Manage and grow relationships with existing North American dealers and retail partners
• Support independent sales representatives with account management, product information, and dealer communication
• Identify and pursue new dealer opportunities across motorcycle and bicycle segments
• Assist with new product introductions, dealer placement, and sales initiatives
• Provide product training and technical information to dealers and reps
• Respond to dealer and consumer inquiries through phone, email, and online chat
• Distribute sales reports, price lists, promotions, and closeout programs
• Coordinate closely with marketing and warehouse teams to support promotions, product launches, and order fulfillment
• Represent 6D at industry trade shows, dealer events, and company functions when required
• Contribute to a collaborative team environment and support day-to-day company operations

Qualifications

• Previous sales experience in the motorcycle, bicycle, or powersports industry required
• Strong understanding of dealer-based sales channels
• Existing relationships within the industry are highly valued
• Excellent communication and relationship-building skills
• Highly organized with strong attention to detail
• Self-motivated with the ability to manage multiple priorities in a fast-paced environment
• Proficiency with Microsoft Office and CRM/ERP systems
• Passion for motorcycling, cycling, and action sports culture

What We Offer

• Competitive base salary + commission structure
• Company bonus program
• Health and wellness benefits
• Opportunity to work with industry-leading helmet technology
• A collaborative, fast-moving team environment
• The chance to contribute to a brand dedicated to innovation, rider protection, and performance

Join the Team

If you’re passionate about the powersports and cycling industries and want to be part of a company that is redefining helmet safety and technology, we’d like to hear from you.

Please apply on LinkedIn or submit your resume and references to:

Now Hiring: Customer Representative 1 – Customer Service (Remote, $20/hr)

Powered by Kelly in partnership with Johnson & Johnson

Are you ready to kickstart your career with a global leader? We’re looking for a dynamic Customer Representative 1 to join our remote Customer Service team supporting Johnson & Johnson! If you thrive in fast-paced call center environments and love helping people, don’t miss this opportunity.

Here’s What You’ll Do:

• Handle inbound calls, emails, and faxes—delivering top-notch support
• Process customer orders and resolve questions with a smile
• Support our sales team and build customer relationships
• Keep things running smoothly using SAP

What You Bring:

• Call center experience (min. 2 years, SAP a must!)
• Multitasking mastery & a teamwork attitude
• Live in Southern California or Orange County

Why You’ll Love It:

$20.00/hr, full-time, great hours (M–F, 8am–5pm)

• Work from home anywhere in SoCal
• Potential to go permanent with J&J!

Ready to join a high-energy, supportive remote team? Apply now and let’s start your next chapter!

Marketing Manager (B2B Pharma Industry)

【Location】 Orange County, CA

【Position】 B2B Marketing Manager

【Compensation】$100,000 - $150,000

【Hiring Style】Direct hiring, Full-time, Hybrid

■ Position Overview

We are seeking a dynamic B2B Marketing Manager to lead comprehensive marketing initiatives for our specialized Pharma industry solutions. This role requires a strategic leader who understands complex B2B sales cycles and operational challenges. You will be responsible for designing and executing integrated marketing strategies that drive lead generation, pipeline development, brand authority, and long-term customer loyalty.

The ideal candidate balances high-level strategic thinking with hands-on execution. You will oversee the full marketing lifecycle—from initial planning and performance evaluation to cross-functional collaboration with Sales, Product, and Service teams—to fuel overall business growth.

■ Key Responsibilities

• Strategy & Segmentation: Develop and execute annual B2B marketing plans aligned with corporate goals; define and prioritize high-value target segments and personas.
• Lead Generation & Campaign Management: Plan and manage multi-channel integrated campaigns, including digital advertising, email marketing, trade shows, and webinars, while overseeing lead nurturing and scoring processes.
• Content & Brand Messaging: Direct the creation of sales collateral, case studies, white papers, and digital assets to establish consistent, value-driven brand messaging focused on reliability and ROI.
• Digital Marketing & Analytics: Optimize website performance, SEO/SEM, and landing pages; leverage marketing automation tools (e.g., HubSpot) to monitor KPIs such as conversion rates and pipeline contribution.
• Sales Enablement: Empower the sales organization with specialized tools, proposals, and ROI calculators to streamline the buyer’s journey and align marketing initiatives with sales targets.
• Customer Engagement & Events: Manage corporate presence at industry trade shows, workshops, and user events to gather customer insights and strengthen product positioning.
• Team & Partner Leadership: Oversee relationships with external agencies and creative firms; provide mentorship and management to internal team members as applicable.

Qualifications:

• Education & Experience: Bachelor’s degree in Marketing or Business with 5+ years of B2B experience (Technology, Automation, or Healthcare sectors preferred).
• Marketing Expertise: Proven track record in lead generation, integrated campaign management, and digital strategy (SEO/SEM, paid media, and email marketing).
• Technical Proficiency: Hands-on experience with CRM and Marketing Automation tools (e.g., HubSpot) to drive data-based decision-making and ROI.
• Communication & Leadership: Exceptional project management skills with bilingual proficiency (English/Japanese) at a business level to navigate global markets.
• Strategic Mindset: Ability to manage internal teams and external agencies while navigating complex regulatory or compliance-driven industries.

STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a full-time Stylist at its South Coast Plaza store location.

Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, STAUD stands at the intersection of vintage inspiration and modern design—cool, confident, and deeply tied to culture. From cult-favorite accessories to elevated collaborations with brands like Birkenstock and St. Regis, STAUD has built a world that’s distinctly LA yet globally resonant.

STAUD offers a health care plan to include medical coverage, dental care, vision insurance, an FSA plan, a matching 401k plan, paid time off, paid retail holidays, and generous product discount & allowance.

Role Overview

In Spring 2026, STAUD will open its South Coast Plaza location. We are seeking a selling stylist who will serve as the ultimate brand ambassador, delivering an elevated, personalized client experience while driving sales through relationship-based selling.

As a Stylist, you will build meaningful and lasting client relationships, provide 1:1 personalized styling, and contribute to a dynamic store environment that reflects STAUD’s brand values and aesthetic. This role requires strong sales acumen, styling expertise, operational excellence, and adaptability in a fast-paced retail setting.

Essential Duties

• Deliver exceptional customer service and elevated styling experiences that surprise and delight our clients
• Act as a brand ambassador by embodying STAUD’s values and engaging clients through authentic storytelling and product knowledge
• Drive personal and store sales goals through relationship selling and clienteling
• Build and maintain a loyal client book through consistent outreach and follow-up
• Responsible for opening and closing the store
• Maintain visual merchandising standards and uphold brand presentation on a daily basis
• Support inventory processing, replenishment, and merchandising execution
• Accurately and efficiently process transactions in the POS system, following all company procedures
• Assist with back-of-house operations, including inventory organization and operational projects
• Contribute to a professional, inclusive, and collaborative work environment

Prerequisite Knowledge, Skills, & Education

• Proven success in retail sales with the ability to meet or exceed sales goals
• Strong clienteling skills with a passion for fashion, styling, and customer experience
• Ability to thrive in a fast-paced, evolving retail environment
• Team-oriented mindset with a proactive and solution-driven approach
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multitask and prioritize effectively
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)

Physical and Mental Requirements

• Ability to stand and walk for extended periods
• Ability to lift up to 25 pounds safely
• Ability to move efficiently throughout the sales floor and back-of-house areas
• Ability to read, write, and communicate effectively in English
• Ability to interact professionally with clients, peers, and leadership
• Ability to use standard office and retail equipment safely, including computers and POS systems
• Ability to work in a fast-paced environment with diverse personalities
• Correctable vision and hearing
• Ability to work on-site as scheduled

Job Type: Full-Time, Non-Exempt

Join the Pacsun Community

Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading lifestyle brand offering an exclusive collection of the most relevant brands and styles such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Through our PacCares program, we are committed to our responsibility in using our platform to drive change and take action on the issues important to our community. Join the Pacsun Community.

Learn more here: LinkedIn- Our Community

About the Job:

The Director, Digital Growth Marketing is responsible for the development and management of the company’s digital growth marketing strategy. This role is responsible for managing the in-house paid media team and leading key activities, including but not limited to paid search, paid social, affiliate, display, marketplace advertising, SEO, and custom activations. This person will collaborate with cross functional teams including CRM, Brand Marketing, Merchandising, Buying, Planning, Legal and IT. Primary focus is to drive customer acquisition and retention, build revenue profitably online, manage a strict budget and continually improve return on ad spend.

A day in the life, what you’ll be doing:

• Develops and executes paid marketing strategy across all digital media channels from concept to launch. Leads internal paid media team, handling tactical execution of media allocation and optimization.
• Leads and manages all aspects of digital media, including SEO/SEM, affiliate, display re-targeting and acquisition, paid social and custom activations with media partners and platforms.
• Manages and develops digital media team; sets and maintains clear, specific, measurable, actionable, reasonable and time-related goals for functional group and individual team members.
• Partners with cross functional leaders to optimize digital marketing effectiveness and support cross channel sales, including Merchandising/Buying, Planning, Brand Marketing, Creative, and other functions.
• Identifies and launches new digital marketing initiatives to better acquire and retain customers
• Develops digital marketing roadmap including existing channel optimization and development of new, aligning with approved budget and key merchandising and marketing moments.
• Develops and maintains relationships with key platform partners including, but not limited to, Google/YouTube, Meta, TikTok, Pinterest, and Snapchat.
• Builds and maintains digital media budget aligned with overall business objectives and reports on actual, budgeted and forecasted projections in both spend, demand and return on ad spend on regular weekly, monthly, quarterly and annual basis
• Provides reporting on effectiveness of all digital media channels including but not limited to qualitative and quantitative channel performance holistically and down to the campaign/publisher level, channel impacts to customer acquisition costs and customer lifetime value and associated benchmarks to measure competitive advantages.
• Maintains and leverages analytics systems in collaboration with cross functional partners including sophisticated attribution modeling to gain better insights into effectiveness of digital marketing.
• Leads effort for landing page optimization, personalization and other forms of a/b and multivariate tests associated with digital media focused on improving click through and conversion rates.
• Evaluates all associated digital marketing partners, vendors and publishers for effectiveness and contribution to business and digital marketing efforts.

What it takes to Join:

• Bachelor’s Degree preferred, ideally in Marketing, Business, or Retail
• 5-7 years’ experience in digital marketing and marketing analytics
• 5+ years within a retail environment; Apparel and Omni channel experience a plus
• Must be financially savvy and skilled in reporting on all KPIs, marketing performance, user behavior, shopping flows, channels, marketing tests and uncovering insights which provide a better understanding our customer in order to improve traffic, conversion and financial results.
• Must be hands-on, analytical, and highly collaborative leader capable of delivering results in a fast-paced environment.
• Excellent interpersonal skills and the ability to build effective internal and external relationships, and influence change
• Excellent written and verbal communication skills
• Strong business, data analysis and interpretation skills
• Excellent collaboration skills; experience managing digital marketing in a highly-matrixed, multi-channel retailer a strong plus
• Strong Microsoft Office skills, especially Excel, PowerPoint, and Word
• Self-starter able to solve medium to complex problems

Developing the Community/ Leadership Qualities:

• Operate with the highest level of conduct, integrity, and confidentiality; setting the example for leaders and associates.
• Develop and nurture strong cross functional partnerships; driving business results and inspiring a culture of transparency, collaboration, and accountability.
• Serve as a Pacsun advocate in the industry and marketplace.
• Recruit, identify, develop, and retain talent that delivers performance excellence.
• As a manager, serve as a leader of company culture, norms, and conduct.
• Ability to balance a strong management presence with a high level of approachability, encouraging and eliciting associate feedback and interaction.

Salary Range: $157,411 - $183,000

Pac Perks:

• Dog friendly office environment
• On-site Cafe
• On-site Gym
• $1,000 referral incentive program
• Generous associate discount of 30-50% off merchandise online and in-stores
• Competitive long term and short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.

Customer Operations Associate (Temp-to-Perm)

Location: Orange County, CA (Hybrid: Tues–Thurs in-office, Mon & Fri remote)

Pay: up to $28/hr (DOE) | Temp-to-Perm opportunity

Industry: Wholesale / Apparel / Footwear

About the Company

We are a global company specializing in sports, lifestyle, and footwear products. Our brands are sold in multiple countries through both direct and wholesale channels. We value innovation, collaboration, and creativity, and offer employees opportunities for growth, learning, and development in a dynamic, fast-paced environment.

Role Overview

The Customer Operations Associate is responsible for managing and nurturing customer relationships, supporting a portfolio of key accounts, and ensuring timely order fulfillment. This role focuses on delivering a high-quality customer experience while collaborating with internal teams such as Sales, Distribution, Credit, and Operations.

Primary Responsibilities

Order Management & EDI Coordination

• Process EDI, manual, and B2B orders; provide confirmations/recaps and communicate any order impacts.
• Manage day-to-day order execution for assigned accounts to ensure on-time, in-full delivery.
• Handle cancellations, returns, credits, debits, and value-added service requests.
• Work cross-functionally to ensure smooth order flow in line with business and customer requirements.
• Validate EDI transactions and resolve discrepancies.
• Generate and analyze daily order reports and proactively address issues.

Customer Service & Relationship Management

• Build and maintain strong relationships with key customers and internal teams.
• Serve as the primary point of contact for assigned key accounts, supporting escalations as needed.
• Create and maintain account SOPs for assigned customers.
• Assist with special projects or initiatives as assigned by management.

Process Optimization & Automation

• Identify process inefficiencies and recommend improvements.
• Assist in implementing tools, technologies, and best practices to improve operational efficiency and reduce manual work.

Qualifications & Experience

• 2+ years in Key Account management, Wholesale Customer Service, or Customer Operations.
• 2+ years of experience with end-to-end EDI order processing and troubleshooting.
• Salesforce and SAP experience a plus.
• Experience in Wholesale Customer Service or Operations in Apparel, Footwear, or similar industries preferred.
• Proficient in Microsoft Office, especially Excel.
• Strong analytical, problem-solving, and cross-functional collaboration skills.
• Ability to thrive in a fast-paced, evolving environment with multiple priorities.