Sales Jobs in Olney, MD

About Porcelanosa

Porcelanosa is firmly positioned at the forefront of the Spanish and international markets thanks not only to our solid values of innovation and quality, but also the trust placed in our large team, made up of almost 5000 skilled professionals, and our commitment to the environment and stakeholders. Porcelanosa products are designed with people in mind, intended to make their lives better and featuring the finest state-of-the-art innovations. Boasting over 45 years of experience, Porcelanosa is present in more than 150 countries around the world. Our success is based on a unique business model, built on a solid corporate strategy.

Why Work for Porcelanosa?

At Porcelanosa, you’ll join a global leader in luxury design, known for innovation, quality, and timeless style. As a Design Consultant, you’ll have the opportunity to work with high-end products, collaborate with a creative and supportive team, and transform clients’ visions into reality. We invest in your professional growth through ongoing training, exposure to the latest design trends, and career advancement opportunities. You’ll work in a beautiful showroom environment where your creativity and expertise are valued—and where every project you touch leaves a lasting impact.

What We Offer

• Competitive Compensation – Base salary plus commission opportunities
• 100% 401K match up to 4%
• 3-tier medical insurance
• 2-tier dental insurance
• Vision insurance
• Health Savings Account
• Flexible Spending Accounts
• Short Term and Long-Term Disability
• Employer-paid life insurance
• Voluntary Employee, Spouse and Child Life Insurance
• Critical Illness, Hospital Indemnity and Accident Insurance
• $3,000 Tuition Reimbursement
• Paid Time Off (PTO)

Key Responsibilities

• Provide expert advice on design elements such as color, texture, lighting, and layout, while also making recommendations on products that fit within the customer’s budget.
• Build relationships with customers to establish long-term partnerships and generate repeat business.
• Keep the showroom organized and visually appealing and ensure that all products are properly displayed and stocked to keep track of inventory levels and place orders as necessary.
• Stay up to date on the latest design trends and product offerings.
• Handle showroom incoming calls. Document and process any customer complaints.
• Quote prices prepare proposals and provide information regarding sale and delivery.
• Other duties as assigned.
• Consult with customers in the showroom to assess design needs and recommend tile, bath, and kitchen products
• Create design plans and presentations using CAD software, providing accurate pricing and product information.
• Build customer relationships to encourage repeat business and referrals.

What You Bring to the Team

• 3-4 years of experience in a design consulting or sales role
• Excellent communication and customer service skills, with proven ability to close sales.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Detail-oriented and able to multitask.
• Positive attitude and strong work ethic.

Commitment to Inclusion

Porcelanosa provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

At Porcelanosa, we believe in a skills-first approach to recruitment and employment. This means focusing on what you can do and how you can grow, rather than traditional metrics alone. We are committed to adhering to anti-exclusion practices, removing barriers to access, and enhancing opportunities for all individuals based on merit and potential. Your skills, experiences, and perspective are valuable—and we want to empower you to make your mark here with us.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of standing and walking throughout the showroom.
• Ability to bend, stoop, and reach to access products and samples.
• Lift, carry, or move materials and product samples up to 25 lbs.
• Use of hands and fingers to handle samples, operate a computer, and create design layouts.
• Visual acuity to review design plans, color swatches, and detailed product information.

Schedule:

8-hour shifts

Weekends required

Porcelanosa offer is contingent upon:

Proof of legal authorization to work in the United States for Porcelanosa, which will be confirmed by E-Verify within three business days of your hire date.

Work Remotely

No.

Glass America is creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and windshield replacement and repair businesses, we have been keeping cars, trucks and vans safe on the road since 1999. When it comes to auto glass repair and replacement - Glass America sets the standard.

What Glass America offers you:

• 80 hours of accrued paid time off annually.
• 80 hours of paid parental leave.
• 6 paid holidays annually.
• Medical, Prescription Drug, Dental & Vision Insurance.
• 401(k) Retirement Plan with company match.
• Employer Paid Short-Term Disability & Life Insurance.
• Additional Voluntary Life Insurance.
• Free prescription or non prescription safety glasses each year.

• Utilize Glass America tools and software to create daily routes and target lists.
• Track account metrics to meet financial goals and operational objectives.
• Identify accounts that will be a part of your outside sales activities for a sales cycle.
• Establish long lasting relationships to build, develop and expand your book of business.
• Build a strong network of contacts that will supply a steady stream of referrals.
• Immerse yourself in the local community to champion our commitment to safety and quality.
• Deliver world class customer service everyday.
• Partner with your local Operations Team to execute a positive customer experience.

• Minimum of 4 years successfully selling business services.
• Proven track record of exceeding financial objectives, metrics and KPIs.
• Experience in account management, outside sales and/or B2B sales.
• Auto Glass, Restoration or Insurance industry knowledge is highly preferred.
• Excellent organization and time management skills.
• Problem solver that can work independently to WOW every customer.

Part of Boyd Group Services, Glass America operates in 38 states. Our exceptional leadership fosters a rewarding company culture which has resulted in year over year growth and advancement opportunities.

Glass America is an Equal Opportunity Employer.

AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

Salary range: $60,000 - $70,000 per year. Compensation is commensurate with skill, education and experience. This position is also eligible for performance based bonus opportunities.

Our Vision: To become the leading Home Dcor retailer.

Our Mission: Enable everyone to affordably make their house a home.

Job Summary:

The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance.

Key Roles & Responsibilities:

The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.

The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.

The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.

The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.

The OL Drives productivity by training, coaching, planning, monitoring, and appraising results.

The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.

The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.

All other duties are based on business needs.

Open Availability (nights and weekends)

Qualifications & Competencies:

At least 18 years old.

High School Diploma/Equivalent.

Communicates clearly and concisely with excellent verbal, written, and comprehension skills.

Ability to work a flexible schedule including nights, weekends, and some holidays.

Ability to lift a minimum of 50 lbs. or team lift 100 lbs.

The ability to work effectively independently and within a team.

Strong attention to detail, e.g., standards, processes, marketing, etc.

Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.

Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.

Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun.

Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.

Location(s): Silver Spring, Maryland

Role: Life Insurance Sales Agent

Employment Type: Full-Time with Benefits

Work Arrangement: Field Role

Kemper is a diversified insurance holding company that has been in business for over 100 years. We are firmly committed to serving the insurance needs of modest-income families. Our strength lies in our dedication to frequent personal home visits with new and existing customers to collect premiums, conduct sales of new policies, and address other service needs.

For new unlicensed agents, your journey begins with a paid training period. During this time, we provide the tools and guidance needed to study for and pass the licensing exams. Once licensed, you will be assigned an existing book of business, a portfolio of current customers from whom you'll collect monthly premiums. You'll earn a percentage of the premiums you collect, as well as a commission on all new sales you make. From there, the sky's the limit! Through hard work and dedication, you can increase your monthly income with every new sale. It really is that simple.

If you're passionate about serving the underserved, this is the career for you. Our agents gain personal satisfaction and community prestige by performing meaningful work that helps clients protect the people and property they cherish.

With a pay-for-performance compensation model, agents have the opportunity to determine their own paycheck. As your skills and knowledge grow, so does your income potential. Superior performance is recognized through awards, prizes, and company-sponsored trips.

Kemper offers competitive benefits, including:

• Major Medical and Dental Insurance
• Group Life Insurance
• Short-Term & Long-Term Disability
• 401(k) with Company Match
• Paid Vacation
• Employee Stock Purchase Program

Agents are set up for success by being assigned a territory (called an agency) with an established book of business and existing customers.

Day-to-Day Activities:

• Conducting sales presentations, recommending products, and closing new sales
• Prospecting for new sales opportunities
• Maintaining strong customer relationships by collecting premiums on a pre-arranged schedule that you determine
• Responding promptly to service requests such as beneficiary changes, claims, and loans
• Record keeping, accounting for money collected, and processing policy paperwork

Agent Expectations:

• Grow the assigned territory through new sales
• Build strong working relationships with customers
• Devote the time necessary to fulfill the responsibilities of the role
• Pursue continuous professional development in insurance products and sales effectiveness

Minimum Qualifications:

• Customer service experience
• Must be at least 18 years of age
• Valid driver's license with required auto insurance coverage
• Dependable vehicle for daily travel
• Ability to pass a background check, motor vehicle report, and drug screening
• Authorization to work in the United States

Preparation:

• Licensing: We provide free access to study tools and professional guidance to help you prepare for licensing exams
• Training: New agents complete an onboarding development program that includes self-study, classroom instruction, and field mentoring by your Sales Manager
• On-the-Job Training: Earn a paycheck while learning your profession through hands-on experience

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

Driven by the desire to provide an iconic customer experience, at CarMax, we ensure customers can buy the vehicles they want in a way that suits them. That demands a special kind of sales consultant: one who takes time to build relationships with customers in order to understand their true needs. Join us, and you will help each customer purchase the right car, not the most expensive one. We've become the nation's largest retailer of used cars due to our honesty and transparency, and those same traits will help you succeed too.

What you will do Essential responsibilities

• Use your knowledge of CarMax inventory to assist customers in finding a vehicle that meets their needs
• Guide customers every step of the way, from sale or appraisal to test drives and arranging financing applications
• Complete all relevant records and documentation to ensure smooth transactions for our customers

Learn and succeed as part of a team

This is a high energy sales environment where you will work as a team to meet goals and we'll give you everything you need to be successful. Auto sales experience is not necessary we provide paid training and a personal sales mentor who is dedicated to your ongoing development. Bring us your ability to connect with people and build relationships, and we'll help you succeed. The prospects are bright for sales professionals who aspire to become mentors, managers and business leaders, and who are ready to work and learn as part of a team.

Qualifications and requirements

• Sales and customer service experience, in an area such as retail, is preferred
• Good listening skills and a strong customer focus
• High level of self-motivation

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The hourly rate for this position is:

$17.16 - $20.00

Commissions: This position is eligible for commission.

Benefits: Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commissioned are eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and . At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We're proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales. What You'll Do Open and Closing Routines Product Knowledge & Brand Awareness Business Understanding Proactive Thinking Attention to Detail Register/Point of Sales use Asset Protection Visual Displays System Skills Work Schedule Requirements Schedule will vary weekly but should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes Education- High School Diploma/ G.E.D. equivalent preferred Retail Experience- At least 1 year of retail experience is preferred. Supervisor/ Managerial Experience- No supervisory/ management experience is required. Customer Focus Communication Interpersonal Interaction Fashion Trend Knowledge Outgoing Assertiveness Adaptability/Flexibility & Stress Tolerance Poise & Ambition Multi-Tasking Applied Learning Promoting Diversity & Inclusion Work Ethic Omni Channel Services

As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: Quarterly Sales Incentive Bonus Merchandise Discount Flexible Schedule Opportunities for Career Advancement Opportunity to Become a Brand Affiliate Training and Development A Global Team of People Who'll Celebrate you for Being YOU

You have a passion for helping customers, building relationships, and delivering extraordinary customer service. You are energetic and enthusiastic as the face of Chase to our retail branch customers. From a personal standpoint, you will take ownership of your career development through a variety of cross-training opportunities.

As a Relationship Banker in Branch Banking, you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week.

Job Responsibilities

• Delivers an exceptional customer experience by acting with a customer-first attitude
• Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
• Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
• Influences, educates, and connects customers to technology
• Possesses initiative and knowledge to provide financial options for customers using a consultative approach
• Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
• Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required Qualifications, Capabilities, and Skills

• 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
• High school degree, GED, or foreign equivalent
• Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
• Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
• Ability to work branch hours including weekends and some evenings

Preferred Qualifications, Capabilities, and Skills

• College degree or military equivalent
• Professional, thorough, and organized with strong follow-up skills
• Exude confidence with clients when sharing product knowledge and solutions
• Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at https:///Safe/SitePages/default.aspx.

Family Law Associate – Baltimore or Rockville, MD (Hybrid)

Hiring on behalf of a boutique family law firm

Location: Baltimore, MD or Rockville, MD

Schedule: Hybrid (1–2 days per week onsite)

Team Size: 5 Attorneys

Compensation:

• 1–3 years: $110,000–$130,000
• 3–5 years: $135,000–$150,000
• Compensation flexible based on experience

About the Firm

A respected boutique firm focused exclusively on family law, including divorce, custody, child support, and prenups. This team values strategy, work‐life balance, and long‐term professional growth. The firm offers modern infrastructure, strong paralegal support, and a structured intake/sales team that streamlines case flow for attorneys.

Position Overview

The firm is seeking a Maryland‐barred Family Law Associate who is eager, committed, and looking to grow within the firm for 3–5+ years. This role is ideal for someone who thrives in a supportive but fast‐paced environment, enjoys client interaction, and is seeking increasing responsibility, including litigation exposure.

What You'll Do

• Manage a caseload of approximately 30 active family law matters
• Handle custody, divorce, child support, and related issues
• Draft pleadings, motions, agreements, and trial prep documents
• Participate in hearings, mediation, and trials depending on experience
• Collaborate closely with senior and junior paralegals assigned to your matters
• Track and maintain ~1600 billable hours annually (approx. 134/month)
• Engage with clients regularly and maintain excellent communication throughout representation

What We're Looking For

• Active Maryland Bar license
• 1–5 years of family law experience preferred
• Solid drafting skills and courtroom exposure (ask about trial experience during screening)
• Commitment to professional growth; stability in your career history (no frequent job‐hopping)
• Eager, proactive attitude
• Reliable transportation for court appearances

Benefits

• Medical, Dental & Vision insurance (50% paid)
• 401(k) eligibility upon hire; employer match after 1,000 hours worked
• CLE support
• Professional development opportunities (including small‐firm management training)
• Flexible hybrid work schedule

Position: Resident Service Associate

Location: Silver Spring, MD – The Pearl

Reports to: Property Manager, The Pearl

Position Type: Full Time

Objective:

The Tower Companies seeks a dynamic, driven individual to serve as the Resident Service Associate of The Pearl, a premier Class A luxury apartment community in downtown Silver Spring, Maryland. At the edge of Rock Creek Park, the Pearl is a short walk to the Metro’s Red Line. The building is beautifully designed by Baltimore-based architects, Design Collective, and is filled with light and natural materials. Living at The Pearl provides residents with innovative ways to revitalize their minds and bodies by offering a peaceful retreat from the hustle and bustle of everyday life. A place to find balance, be happy and Live Wisely! The Pearl offers a luxurious experience, while maintaining Gold LEED certification. Sustainability is a hallmark of this Tower asset. The Pearl is a part of the larger Blairs District, which consists of 4 high-rise buildings, 80 townhouse units, retail and an office building on a 27-acre campus.

As a Residential Service Associate, you serve as the front-line Tower ambassador to our new and current residents at The Pearl. You are helping to build a community, one resident at a time! You take a genuine interest in those around you and representing Tower to the best of your abilities. You enjoy providing top tier customer service to all. You build trust the residents need to feel taken care of. You take pride in your residents, your community, your sales office, your coworkers, and most importantly, yourself and your work!

Key Responsibilities:

As a Residential Service Associate, you are empowered to make things happen every day at The Pearl! Prepare to give your guests an incredible client experience they will not forget! Be the difference! The Residential Service Associate responsibilities include but are not limited to:

• Know the residents and building and exceed resident expectations by anticipating their needs.
• Monitor resident (and building) service requests to ensure timely completion and do daily follow up calls upon completion to ensure resident satisfaction; identify and report emerging trends.
• Monitor common areas inside and outside the building by checking for cleanliness and functionality of all equipment (e.g., coffee machine, electronics, fitness equipment); monitor trash & compactor, garages, parking lot, and recycling programs as needed; Submit and track service requests, as needed.
• Manage resident communications such as preparing community messages, warning and lease violation letters and announcing these messages as well as service interruptions and scheduled maintenance.
• Collaborate in execution of monthly resident lifestyle events and District-wide events (evening hours required).
• Administer resident and visitor parking, fob activations/reservations, amenity reservations (schedule, charges, pre- and post-inspections), and schedule elevator reservations.
• Receive and process fair housing and accommodation requests and transfer requests; submit for approval and follow through to completion & resident satisfaction
• Resolve resident issues and concerns professionally and promptly. Own issues as they arise and ensure follow up for all matters.
• Ensure follow up needed to ensure residents are adhering to lease agreement, policies and procedures.
• Respond to on-site emergencies, as needed, within a reasonably short response time.
• Support the financial performance of the property in accordance with the established budget. Maximize additional income by selling services and accurately charging fees (e.g., amenities, hospitality suites, parking, pets, and printers).
• Support, cultivate and maintain a strong high level professional relationship with the Concierges, Sales, Finance and Maintenance Teams – keep concierges well informed, monitor incident reports and follow-up as needed; Monitor vendors’ actions on site and coordinate escorts for occupied apartments.
• Create an operating environment that assures consistent resident engagement, yields outstanding customer satisfaction ratings and community reviews.
• Document your calls, emails, tours, follow up and anything else in Yardi and CRM to account for your work each day.
• Take the initiative and make plans to attend outreach events such as community events and career fairs to interact with people about our incredible offerings.
• Walk available or targeted apartments to ensure they are rent-ready.
• Support future residents before and during the move- in process – do a final walk-through of the apartment, schedule elevator reservations, contact resident within 72 hours of move, complete and collect move-in inspection checklists, and coordinate with maintenance as necessary. Be ready on move-in day (keys, checklist, a welcoming smile).
• Other duties and responsibilities as assigned by the Property Manager. Perform work outside this position as assigned by the Property Manager to facilitate the efficient operation of The Blairs, not to exceed fifty percent of working time.

Position Requirements & Qualifications:

• A minimum of 2 or 3 years of full time successful work experience in a customer service role
• A commitment to excellence and an elevated service experience as demonstrated through positive words and actions.
• Strong command of the English language; verbal and in writing
• Determined, persistent and consistent follow up actions until issues are resolved.
• Ability to diffuse difficulty situations by employing customer service strategies and maintaining a positive attitude of service.
• Outstanding work ethic; reliable, on time, trusted to work independently
• Maturity and grace in all situations; discernment to know when to escalate an issue to management.
• Coachable and teachable with a strong desire to learn and stay current in techniques and industry trends
• Team oriented; thoughtful, respectful and considerate of others. Never putting self ahead of the team.
• Social media and computer savvy; able to pick up on software programs easily.
• Microsoft Office Suite skills and experience required.
• Strong organizational skills and natural detail orientation; maintaining consistent documentation of work utilizing systems provided.
• Capable of effectively managing multiple initiatives simultaneously.
• Required to work at least one weekend a month in rotation, or as needed and assigned.
• Candidates under consideration for hire must submit to and pass a background check and drug screening according to Tower’s hiring standards and be willing to work in-office.

Preferred Qualifications include:

• College Degree preferred
• Multifamily residential experience highly preferred

The Tower Companies is an equal opportunity employer and offers a collaborative and exciting work environment, competitive salary and excellent benefits, which include medical, dental and vision coverage, as well as a 401(k) plan.

If you’re interested in this position and working for The Tower Companies, please apply via our candidate portal at No phone calls please.

About The Tower Companies

For three generations, the family-owned Tower Companies has maintained a commitment to responsible development and envisions a world where buildings inspire and enrich the lives of their occupants, and create positive social change. The green building leader owns, develops, and manages over 5 million square feet in the Washington, D.C. metropolitan area consisting of office buildings, office parks, lifestyle centers, regional malls, eco-progressive live-work-play communities and hotels with over 8,000,000 SF in the development pipeline. The Tower Companies built Blair Towns, the first LEED certified apartments in the country, and is an international authority in the industry. We have been recognized for our commitment to sustainability and energy independence by numerous national organizations and federal agencies, including US Green Building Council, US Department of Energy and the US Environmental Protection Agency.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career.

In this position, you'll generate excitement, brand awareness, and increases product sales through consumer engagement obtained from sensory programs. You will perform a wide range of activities ranging from brand promotion, product training or knowledge, and capturing real time feedback on products.

What we offer:

• Competitive wages; $ 18.00 per hour
• Growth opportunities abound - We promote from within
• No prior experience is required as we provide training and team support to help you succeed
• Additional hours may be available upon request
• We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks

Now, about you:

• Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
• You're 18 years or older
• Available to work 2-3 shifts per week, including weekends
• Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours
• Are comfortable preparing, cooking, and cleaning work area and equipment
• Have reliable transportation to and from work location
• Can use your smartphone or tablet to record work after each shift
• Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
• Are a motivated self-starter with a strong bias for action and results
• Work independently, but also possess successful team building skills
• Have the ability to perform job duties with a safety-first mentality in a retail environment

If this sounds like you, we can't wait to learn more about you.