Sales Jobs in Ok Remote
304 positions found — Page 12
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at Details
GENERAL SUMMARY:
Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Unload trucks according to the prescribed process for the store.
* Follow company work processes to receive, open and unpack cartons and totes.
* Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
* Restock returned and recovered merchandise.
* Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
* Assist in plan-o-gram implementation and maintenance.
* Assist customers by locating merchandise.
* Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
* Greet customers as they enter the store.
* Maintain register countertops and bags; implement register countertop plan-o-grams.
* Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
* Collect payment from customer and make change.
* Clean front end of store and help set up sidewalk displays.
* Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
* Provide superior customer service leadership.
* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
* Open and/or close the store under specific direction of the Area Manager.
In the Absence of the Store Manager or Assistant Store Manager:
* Authorize and sign for refunds and overrides; count register; make bank deposits.
* Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
* Monitor cameras for unusual activities (customers and employees), if applicable.
* Supply cashiers with change when needed.
* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Qualifications
KNOWLEDGE and SKILLS:
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to perform IBM cash register functions.
* Knowledge of cash, facility and safety control policies and practices.
* Effective interpersonal and oral & written communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at Details
GENERAL SUMMARY:
Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Unload trucks.
* Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
* Build merchandise displays.
* Stock merchandise; rotate and face merchandise on shelves.
* Restock recovered merchandise.
* Assist customers by locating merchandise.
* Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
* Comply with company policies and procedures.
* Greet customers.
* Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
* Collect payment from customer and make change.
* Assist with ordering merchandise using hand-held scanners, as needed.
* Clean front end of store and help set up sidewalk displays when necessary.
Qualifications
KNOWLEDGE and SKILLS:
* Effective interpersonal and oral communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
* Knowledge of basic cash handling procedures.
* Basic mathematical skills.
* Ability to perform IBM cash register functions.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent preferred.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
About the Role
As an Aldi Store Associate, you'll play a vital role in providing exceptional customer service and maintaining a clean and organized store. You'll work in a fast-paced environment, handling various tasks from stocking shelves to assisting customers.
Key Responsibilities
Stocking Shelves: Ensure shelves are fully stocked and organized, maintaining a clean and inviting shopping experience.
Customer Service: Greet customers warmly, assist them with finding products, and provide excellent customer service.
Cashier Duties: Operate cash registers, process payments, and handle returns.
Cleaning and Maintenance: Maintain a clean and organized store, including sweeping, mopping, and dusting.
Inventory Management: Help with inventory control, ensuring products are properly stocked and rotated.
Qualifications
High school diploma or equivalent
Ability to lift and move heavy boxes
Strong work ethic and commitment to quality
Ability to work in a fast-paced environment
Experience in retail is preferred but not required
Benefits
Competitive wages
Opportunities for advancement
Employee discounts on Aldi products
Join our team and help us provide affordable, high-quality groceries to our customers!
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General journey and see how your career can thrive.
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Job Details
General Summary:
Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets.
Duties and Essential Job Functions:
- Unload trucks.
- Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
- Build merchandise displays.
- Stock merchandise; rotate and face merchandise on shelves.
- Restock recovered merchandise.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
- Comply with company policies and procedures.
- Greet customers.
- Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
- Collect payment from customer and make change.
- Assist with ordering merchandise using hand-held scanners, as needed.
- Clean front end of store and help set up sidewalk displays when necessary.
Qualifications
Knowledge and Skills:
- Effective interpersonal and oral communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise presentation guidance.
- Knowledge of basic cash handling procedures.
- Basic mathematical skills.
- Ability to perform IBM cash register functions.
Work Experience and/or Education:
- High school diploma or equivalent preferred.
Working Conditions:
- Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using step ladder) up to heights of six feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General journey and see how your career can thrive.
Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Job Details
General Summary:
Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.
Duties and Essential Job Functions:
- Unload trucks according to the prescribed process for the store.
- Follow company work processes to receive, open and unpack cartons and totes.
- Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
- Restock returned and recovered merchandise.
- Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager.
- Assist in plan-o-gram implementation and maintenance.
- Assist customers by locating merchandise.
- Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
- Greet customers as they enter the store.
- Maintain register countertops and bags; implement register countertop plan-o-grams.
- Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
- Collect payment from customer and make change.
- Clean front end of store and help set up sidewalk displays.
- Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
- Provide superior customer service leadership.
- Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
- Open and/or close the store under specific direction of the area manager.
In the Absence of the Store Manager or Assistant Store Manager:
- Authorize and sign for refunds and overrides; count register; make bank deposits.
- Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
- Monitor cash levels and make appropriate drawer pulls as directed by the store manager.
- Monitor cameras for unusual activities (customers and employees), if applicable.
- Supply cashiers with change when needed.
- Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Qualifications
Knowledge and Skills:
- Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
- Knowledge of cash handling procedures including cashier accountability and deposit control.
- Ability to perform IBM cash register functions.
- Knowledge of cash, facility and safety control policies and practices.
- Effective interpersonal and oral & written communication skills.
- Understanding of safety policies and practices.
- Ability to read and follow plan-o-gram and merchandise presentation guidance.
Work Experience and/or Education:
- High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Working Conditions:
- Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
- Occasional climbing (using step ladder) up to heights of six feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
We are living our Purpose To Care Deeply about People, Helping them to Eat Well and Be Happy. This Purpose guides everything we do and is why we are in business. We are using our service priorities - Safety, Friendliness, Presentation, and Efficiency to help us make decisions at work every day and are critical to the success of our business goals.
Title: Department Manager Job Code: 2040
Job: Online Shopping Manager Non-Exempt
Department: Online Shopping
Supervised by: Store Manager, Assistant Store Manager
Job Summary: To effectively and efficiently direct and supervise all functions and activities of the Online Shopping Department and its Associates to achieve the Department's goals (i.e. sales, profit, Customer Experience, and Associate Engagement) in accordance with our Purpose and Service Priorities under the direction of the General Store Manager.
Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following:
- Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
- Ability to perform basic math.
- Ability to stand/walk for the duration of a scheduled shift.
- Ability to perform basic computer functions.
- Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
- Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
- Ability to work in varying temperatures.
- Ability to tolerate dust and cleaning agents during routine housekeeping duties.
- Ability to climb a ladder to retrieve items from overhead racking and storage areas.
- Ability to interact with Customers in a friendly and helpful way.
- Ability to work cooperatively with others.
- Ability to work all assigned work schedules and comply with all time and attendance policies.
- Ability to engage and lead Associates to achieve department goals.
Essential Job Functions: Performance of the essential functions of this position requires the Associate to possess the minimum qualifications listed above and to perform these functions in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency). These essential functions include, but are not limited to, the following:
Safety (Food Safety & Compliance)
- Perform all duties in accordance with all Company policies and programs, and all Local, State, and Federal laws and regulations, including all environmental, health, safety and security policies, programs, laws and regulations.
- Perform all duties in accordance with the Company's HAZCOM program and adhere to manufacturer's label instructions for the safe and proper use of all chemical products.
- Perform all duties in accordance with HAACP and Food Handling procedures.
- Maintain a clean, neat, organized and safe work environment in accordance with Department QA standards.
- Clearly communicate and consistently enforce department and Company safety policies and procedures.
- Observe all safety regulations when operating equipment and utilize Personal Protective Equipment.
- Supervise the proper use of all equipment by Associates, including Personal Protective Equipment.
- Understand and adhere to all procedures in emergency situations.
- Use and maintain equipment in good working order; immediately advise Store Management of any maintenance or equipment problems.
- Ensure that Associates operating power equipment (balers, hi-lo's, power jacks, slicing machines, etc.) are 18 years of age or older.
- Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 60 lbs.
- Set up and maintain a proper cleaning maintenance schedule of entire department.
Friendliness (Customer Experience & Associate Engagement)
- Greet all Customers and provide them with prompt, courteous service and assistance.
- Promote the sale of any current charitable promotions to Customers (i.e. Partners in Caring, Check Out Hunger).
- Assist with the onboarding of new department Associates, including interviewing, selection and training, in accordance with Company policies and procedures and all Local, State, and Federal labor laws and regulations.
- Provide continual training, developmental action planning, and meaningful feedback to hold Associates accountable to job performance.
- Provide opportunities for Associates to cross-train in other store departments.
- Maintain an open line of communication and work cooperatively with all business partners.
- Lead Associates to work cooperatively while encouraging enthusiasm, loyalty, and creativity.
- Encourage and recognize Associates to provide a positive Customer Experience.
Presentation (Personal & Department Conditions)
- Portray a professional appearance and be a positive role model for all Associates in the department in accordance with the Company Dress Code Policy.
- Ensure Unit Price Labels (tags) for all items are maintained and are current.
- Monitor Online Shopping Department storage area for cleanliness, neatness, and preparation for next shift.
- Ensure all merchandise is fully stocked and rotated in display cases, shelves and other applicable displays according to tag allocation and department standards.
- Ensure all product is blocked and faced in accordance with Company policy or as assigned.
- Ensure that featured sale merchandise is signed in accordance with Company and regulatory standards.
Efficiency (Department Operations & Regulatory Compliance)
- Understand and utilize all required applications and current technology as relates to Online Shopping Operations.
- Ensure all reports and records are accurate, complete and retained in accordance with Company policy.
- Understand the impact of department financials and how to adjust department operations to ensure goals are achieved.
- Maintain efficient staffing to meet projected sales and Customer Experience needs.
- Understand and adhere to Company shrink guidelines as relates to Online Shopping Operations.
- Clearly communicate and consistently enforce department and Company policies and procedures.
- Complete all applicable department training programs.
- Maintain punctual and regular attendance and work overtime as assigned.
- Ensure the quality of all product and secure properly in appropriate storage areas.
- Ensure the accuracy of item pricing, item locator and shelf allocation.
- Ensure reclamation or return-to-stock product procedures are followed in accordance with Company policy.
- Ensure in-store pricing procedures and in-store transfers are followed in accordance with Company policy.
- Understand and adhere to Local, State and Federal regulations as relates to Online Shopping Operations.
- Perform all duties in accordance with all Local, State, and Federal Department of Labor Minor Regulations for any Associates under 18 years of age.
- Assist as needed in preparation of food products, catering, and special orders.
Perform other duties as assigned.
Remote working/work at home options are available for this role.
We have a dedicated crew of more than 700+ innovative and dedicated employees. Here are a few reasons why we'd make a great team:
- Earn more. With a guaranteed base pay plus monthly bonus.
- Career Opportunity. We are a high growth company with excellent opportunities for advancement. Our training and development programs prepare you for growth and advancement.
- Work-life balance. We work a typical Monday-Friday 8a-5p EST work day. Take a well-deserved break on us, and enjoy time with your family and friends with generous PTO. (And take advantage of our hybrid work model, by working from home 2 days per week.)
- Benefits and Perks. We offer competitive pay, as well as an excellent benefits package that includes medical, dental, vision, 401(k) matching up to 3%, long term disability, and tuition assistance. (Our office is also a nicotine-free facility)
INSIDE SALES - WHAT IS IT?
You will be responsible for managing and growing a territory through outbound calling, B2B prospecting, as well as calling on current accounts to build relationships, maintain inventory and grow sales. Additional focus on reactivating inactive customers and cold calling new business. We pride ourselves on offering more solutions for all work environments to help customers find safe and effective ways to treat their facilities, while increasing your wallet share. A successful candidate will be able to effectively communicate with customers and internal team members, while possessing the ability to be resourceful, flexible, and resilient.
POSITION SUMMARY:
The Inside Sales Strategic Account Manager is responsible for managing daily service and sales activities for assigned accounts. This includes reactivating inactive customers, developing strategic relationships, and driving revenue through outbound and inbound selling efforts. The role requires a strong focus on customer experience, account growth, and cross-functional collaboration.
POSITION RESPONSIBILITIES:
- Serve as the primary point of contact for assigned customer accounts
- Drive account growth by reactivating inactive customers and recruiting new business
- Provide exceptional customer experience through consistent communication and support
- Deliver accurate pricing, product, and service information to customers
- Place and monitor customer orders to ensure timely and accurate shipment
- Maintain detailed customer interactions and activity in the CRM system
- Monitor open invoices and follow up on outstanding payments
- Resolve customer issues related to quotes, orders, and invoices promptly
- Introduce and promote new products and services to existing accounts
- Execute assigned sales campaigns and activities from the Galley Management System
- Collaborate with Field Sales teams and leadership to support broader territory objectives
- Report customer and market insights to Field Sales and Management
- Maintain up-to-date product knowledge and complete required training and certifications
- Organize and manage customer information and sales documentation efficiently
POSITION REQUIRMENETS:
- College degree preferred; equivalent professional experience accepted
- 1-3 years of inside or phone-based customer selling experience
- Strong outbound and inbound phone sales skills
- Proficiency with ERP (SAP preferred), CRM (Siebel preferred), and other web-based systems
- Competency in Microsoft Office applications
- Strong problem-solving and decision-making abilities
- Excellent verbal and written business communication skills
- Ability to quickly learn product offerings and effectively communicate value to customers
THE COMPANY:
Since 1911, State Industrial Products has helped customers \"Care for Work Environments\". Throughout the years, our main focus has been to help customers enhance building environments and improve equipment productivity. No matter where you go in the United States, Canada or Puerto Rico, you will find State products hard at work in every industry imaginable. From market leading drain maintenance and air care programs to innovative cleaning systems, maintenance supplies and auxiliary programs, State Industrial Products offers facility management benefits that are second to none. We're a thriving company, and we're looking for driven individuals to join our team. That's where you come in!
EOE Statement: State Industrial Products is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.
ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact our Human Resources Department.
#IND3 #LI-CF1
Remote working/work at home options are available for this role.
Location: Remote (U.S. Based)Employment Type: Full-Time
About ForgeFit
ForgeFit supplies cutting-edge fitness equipment to gyms and fitness centers nationwide. We're not just another distributor, we're a trusted partner in helping fitness facilities grow stronger, perform better, and stay ahead of the competition. Every piece of equipment we sell is backed by our 100% Performance Guarantee. We're looking to hire driven, energetic sales professionals to help us expand our reach and impact.
About the Role
As a Remote Inside Sales Representative, you'll play a key role in driving ForgeFit's growth by reaching out to potential clients, responding to inbound inquiries, and guiding gym owners, fitness directors, and facility managers through the buying process. Your focus will be on identifying client needs, presenting tailored solutions, and closing deals, all from the comfort of your home office.
What You'll Do
- Handle inbound sales inquiries and proactively reach out to warm leads
- Conduct virtual consultations with prospects via phone, video, and email
- Educate potential customers on ForgeFit's product offerings and value
- Build and manage a pipeline of opportunities using CRM tools
- Follow up consistently to nurture relationships and close sales
- Collaborate with fulfillment and support teams to ensure a seamless client experience
- Meet or exceed monthly sales goals and performance targets
What We're Looking For
- 1+ years of inside sales or customer-facing experience (B2B or fitness/health-related a plus)
- Strong communication and relationship-building skills
- Comfortable with outbound outreach and closing sales virtually
- Self-motivated, goal-oriented, and highly organized
- Passion for fitness or knowledge of gym equipment is a bonus
What We Offer
- Competitive base pay + commission (uncapped earning potential)
- Comprehensive benefits including medical, dental, vision, 401k, and paid time off
- 100% remote work with a collaborative and supportive team
- Comprehensive onboarding and ongoing product training
- Opportunities for professional development and advancement
- A chance to represent a brand that delivers real value to its customers
Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.
Remote working/work at home options are available for this role.
Anne Arundel Dermatology is hiring a Patient Service Agent to join our remote call center team, with a targeted start date of February 23rd, 2026.
Schedule: Monday-Friday, 8:00 AM - 5:00 PM (EST).
Pay rate: $18.00/hour base + potential earnings in monthly performance bonuses
This is a full-time, remote position supporting our dermatology practices through high-volume patient calls, appointment scheduling, and care coordination.
Founded more than 50 years ago, Anne Arundel Dermatology provides the full spectrum of medical, surgical, and cosmetic dermatology services. With 250+ clinicians and 110+ locations across 7 states, we are one of the largest and fastest-growing dermatology groups in the Mid-Atlantic and Southeastern United States.
As we continue to expand, we are building a remote Patient Service Center and hiring a new class of Patient Service Agents to support our growing patient population. This role is a strong entry point into healthcare and offers clear opportunities for advancement. Team members have advanced from the Patient Service Center into clinical roles, cosmetic positions, and leadership positions, including Supervisors and Managers.
Patient Service Agents are trained on the systems that power our practices, including patient scheduling platforms, electronic health records, and structured call workflows. Growth within the organization is performance-driven and earned through accuracy, reliability, and consistently delivering a positive patient experience.
ResponsibilitiesReporting to a Patient Service Center Manager, the Patient Service Agent (PSA) supports a high-volume remote call center environment by managing patient communication and appointment scheduling across multiple dermatology practices.
Key responsibilities include:
- Handle an average of 80-100 inbound and outbound calls per day in a structured call center setting
- Schedule, reschedule, and confirm patient appointments accurately and efficiently
- Navigate provider schedules and coordinate communication between patients, clinics, physicians, and pharmacies
- Document patient information clearly and accurately within internal systems, including electronic health records (EHR)
- Maintain strict compliance with HIPAA and patient privacy regulations
- Communicate with patients using a professional, empathetic, and service-oriented approach
- Identify and escalate complex or urgent patient concerns to appropriate team members or leadership
- Meet or exceed individual performance metrics, including call handling, accuracy, and attendance
- Contribute positively to a fast-paced, team-oriented environment
- Other duties assigned as deemed necessary by management
Required Skills/Abilities:
- Clear, professional, and pleasant speaking voice suitable for frequent patient phone interactions
- Warm, friendly, and engaging phone presence with a consistently positive, service-oriented demeanor
- Strong customer service mindset with the ability to communicate calmly and empathetically
- High attention to detail, including accurate written documentation and data entry
- Ability to follow established workflows, scripts, and policies consistently
- Comfort working in a high-volume, performance-driven call center environment
- Demonstrated reliability, punctuality, and consistent attendance
- Strong time-management skills and accountability in a remote setting
- Ability to work independently while remaining responsive and engaged with a team
- Quiet, private home workspace that supports patient confidentiality and HIPAA compliance
- Reliable, high-speed internet capable of supporting VoIP phone systems and video-based training
Education/Experience:
- 1-3 years of general customer database (CRM) experience.
- College education (completed degree or relevant coursework).
- 1-3 years of call center experience (preferred).
- Experience with making outbound sales/service calls (preferred).
- 1-5 years of experience within the healthcare industry (preferred).
- Bilingual preferred (Spanish)
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift 15 pounds at times.
Remote working/work at home options are available for this role.
Do you have sales experience and Want to start a career as sales insurance agent? Are you willing to train for license (paid by the company? Apply ASAP!
MORNING shift / Hybrid-remote / Direct Hire /No weekends / $68K - $73K annually
Our client, a nationwide insurer providing auto, home, small business, life, and specialty insurance products, is actively hiring. This position will handle inbound calls (warm leads), to assess customer needs, and recommend the best-fit options to customers that have requested quotes online. *There will be no cold calling!!
Type of Hire: Direct hire
Start Date: April 20th
Pay Rate: Pay Rate: $21/hr (negotiable depending experience)+ commissions + benefits
- uncapped performance-based Monthly incentive aprox $25k-30k realistic for the 1st year.
- Incentives based on: Total dollar volume sold, Net new policies sold, Customer satisfaction scores
- Annual pay aprox $68K - $73K annually
- 5% bilingual incentive.
- A competitive benefits package
Location: HYBRID ( 3 days office - 2 days at home) Phoenix, AZ 85085 (must live no more than 25-35 min drive)
Training: hybrid 3 months. M-F8:30am-5:00pm MST.- (M-W in office, Th-F at home).
1 week of New Employee Orientation, 4 weeks of licensing training and self-study, 1 week to pass tests, 2-3 weeks of technical/product knowledge training, and then 4 weeks of pod/nesting training.
- They have to score 90% or higher to pass the licensing tests - 2 chances!!
Post Training Schedule:
- Hybrid, M-W in office and Th-F at home.
- Monday-Friday 6am-5:30pm MST Full-time- 40 hours/week;
- Overtime optional on Saturdays
Duties
- Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls to optimize sales potential.
- Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
- Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
- Navigate multiple computer systems while seamlessly interacting with the customer
Requirements:
- Minimum 1 year of experience in a sales environment
- Proven ability to meet quotas, metrics and goals
- A drive to work in a fast-paced, high-energy environment
- Direct sales skills, and the aptitude to influence customers and close the sale
- Excellent communication skills; Ability to explain complex policy and coverage information in understandable terms
- Must be eligible to obtain non-resident property and casualty license in all required states
Benefits:
- 11 holidays, 19 vacation days
- Onsite gym /Fun Environment - Gift cards, contests, etc
- 401(k)
- Medical, Dental, Vision
- Health Savings and Flexible Spending Accounts
- Life Insurance
- Paid Time Off / Paid Parental Leave
- Tuition Assistance
Remote working/work at home options are available for this role.