Sales Jobs in Ocoee

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025!

Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year

Global Most Loved Workplaces 2025 - Newsweek

About the role:

Based in Orlando, Florida, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office.

• Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
• Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
• Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
• Participates in sales meetings, call calibrations, and training as needed.

About Thryv- End-to-end client experience platform:

Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand.

In This Role, You’ll Get To:

• Help grow local business market share
• Defend small business America and the American Dream
• Hunt for new business (90%) as well as take care of existing clients (10%)
• Become a SaaS (Software as a Service) expert
• Receive world-class training
• Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy
• Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business
• Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future

We Are Looking for People Who:

• We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners
• Who are engagement gurus while properly managing expectations
• Have the desire and commitment to do what it takes to be successful in sales
• Have a positive outlook and a strong ability to take responsibility for their successes and failures
• Goal oriented…you’re known for destroying your sales goals
• Persuasive…you can explain software solutions in simple terms
• Exceed sales quotas and expectations
• Build and nurture a pipeline of prospects and close deals
• Develop great solutions to help customers WIN!
• Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must.

Basic Qualifications

• 4+ years of related sales experience (7+ years is preferred)
• 3+ years of experience in an (outbound) full sales cycle role is required
• Experience in a SaaS role or company is preferred, but not required
• The ideal candidate will have experience in Enterprise-level sales (not a requirement)
• Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
• Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
• Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
• Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
• Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
• Associate degree (or international equivalent) or equivalent experience required

Who We Are

At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning.

Find out more at /careers/

Belonging at Thryv

We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success.

Requisition Detail and Process

This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons.

Our Commitment to Equal Opportunity

Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

The estimated on target earnings (OTE) for this role, which includes base salary and incentives, is $137,100, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

Are you passionate about customer satisfaction and building long-term customer relationships? Quotewerks is a Florida-based software company dedicated to helping small and mid-sized businesses streamline operations and drive growth through quote and proposal software. We are looking for a Customer Success Specialist who is committed to ensuring QuoteWerks customers consistently realize value through our products. This is an on-site position located in Orlando, FL.

We’ll Provide:

• Robust benefits package including health insurance, dental, vision, 401K, PTO, and holidays
• Salary range of $45,000 - $55,000, plus quarterly bonus opportunities
• A set schedule of 8:45am-5:15pm to help promote work/life balance
• Small team, big impact - your work will directly shape the customer experience and company growth
• Collaborative, supportive culture where your voice matters
• Opportunities for continued growth and learning

What You’ll Do:

• Serve as the customer retention specialist for all existing QuoteWerks customers
• Own renewal outcomes by ensuring customers clearly see and experience the value of QuoteWerks leading up to renewal
• Monitor customer health metrics, usage patterns, and engagement signals to proactively identify and address at-risk accounts
• Develop and execute targeted retention strategies for customers showing signs of churn risk
• Ensure customers are taking advantage of the full range of QuoteWerks products and features, and identify opportunities where other QuoteWerks products may meet their needs
• Gather customer usage data relevant for product development and enhancements.
• Generate QuoteWerks revenue through upsell and cross-sell opportunities
• Work with internal teams to advocate for customer needs, provide feedback, and contribute to continuous product and process improvement

Skills You’ll Need:

• 2-3 years of experience in customer/client success, account management, or a similar customer-facing role (SaaS, technology, and CRM experience strongly preferred)
• 2-3 years of experience in a B2B environment (again, SaaS experience is a plus)
• 2+ years of experience working in a small office environment
• Experience in a high call-volume roll
• Tech savvy with the ability to explain complex concepts in a user-friendly way
• Prior experience managing and optimizing a portfolio of customers and achieving financial goals
• Familiarity with CRM or accounting software is a plus
• Strong business and people skills, including planning, presentation, sales, and business acumen

Next Steps:

Quick apply with your resume here

Or

Get a head start on our application and aptitude testing process here:

At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and advancement opportunities in a dynamic and supportive environment. Loan Sales Specialists enjoy competitive compensation that recognizes both individual achievements and team success, all while growing their career.

In the Role

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Requirements:

• High School Diploma or GED

Preferred:

• Sales, Collections or Customer Service experience
• Bilingual - Spanish

Location: On site

The schedule for this position is Monday-Friday during standard business hours, with some extended hours during the week as needed which may include Saturday.

Who we Are

A career with OneMain offers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan (10% share discount)
• Tuition reimbursement
• Paid time off (15 days' vacation per year, prorated based on start date)
• Paid sick leave as determined by state or local ordinance (prorated based on start date)
• 11 Paid holidays (4 floating holidays, prorated based on start date)
• Paid volunteer time (3 days per year, prorated based on start date)

OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In our more than 1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be -- in person, by phone and online.

At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.

Key Word Tags

Sales, Collections, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee

CENTURY 21 Edge is hiring a Real Estate Agent Recruiter to help us attract, interview, and convert newly licensed real estate agents into affiliated agents of our brokerage.

Let’s be clear: this is not a traditional recruiting role.

This is a sales role wrapped in recruiting. The agents you will speak with are not applying for a typical W-2 job. They are licensed sales professionals choosing between multiple brokerages, and in most cases, every brokerage they interview with will say yes. Your job is to make sure they say yes to us.

We generate a strong flow of leads for this role, typically 50 to 100 newly licensed agent leads per week. From there, you own the process. You will conduct outreach, build interest, get candidates to schedule, interview them yourself, overcome objections, secure signed Independent Contractor Agreements, and hand new agents off to onboarding and coaching.

If you are competitive, persuasive, goal-focused, strong on the phone, and know how to close, keep reading.

About CENTURY 21 Edge

CENTURY 21 Edge is a growth-focused real estate brokerage serving agents across Florida. We are serious about helping agents build real businesses, not just giving them a place to hang their license.

We offer newly licensed agents a compelling opportunity, including a $100,000 income guarantee for qualified participants, a dedicated productivity coach who does not compete with agents for business, and best-in-class technology featuring advanced AI and automations that reduce busywork so agents can focus on relationships, production, and growth.

This is not a brokerage built for mediocrity. We are looking for someone who can sell that story with confidence and conviction.

What You’ll Do

• Follow up with newly licensed real estate agent leads generated by the company
• Proactively contact prospects by phone, text, email, and other approved communication channels
• Generate interest in CENTURY 21 Edge and convert prospects into scheduled interviews
• Conduct recruiting interviews with newly licensed agents
• Ask strong questions to uncover each candidate’s goals, motivations, hesitation points, and objections
• Clearly and persuasively present the value of affiliating with CENTURY 21 Edge
• Overcome objections and guide candidates through the decision-making process
• Create urgency and help candidates make a decision before they join a competing brokerage
• Secure signed Independent Contractor Agreements from agents who choose to join
• Hand newly signed agents off to onboarding and the productivity coach
• Maintain accurate notes, follow-up, pipeline stages, and conversion activity in the CRM
• Use additional outreach strategies to attract candidates beyond company-generated leads when needed
• Continuously improve recruiting messaging, scripts, and conversion strategies

What You’ll Be Selling

CENTURY 21 Edge gives newly licensed agents real reasons to choose us, including:

• A $100,000 income guarantee for newly licensed agents who qualify
• A dedicated productivity coach focused on helping agents succeed
• Coaching and support from someone who does not compete with agents for business
• Best-in-class technology, including advanced AI and automations
• Systems designed to reduce admin work so agents can focus on building relationships and growing their business
• A high-performance environment for agents who want more than just a place to hang their license

What Success Looks Like

Success in this role is measured by results, not just activity. That includes:

• Fast and consistent lead follow-up
• High outreach volume and strong contact rates
• Interviews scheduled and conducted
• Strong conversion from lead to interview to signed ICA
• Effective objection handling
• Strong candidate experience
• Smooth handoff of newly signed agents into onboarding and coaching
• Contribution to long-term brokerage growth through quality recruits

Who This Role Is Really For

This role is for someone who understands that recruiting independent contractors is a sales process. The right person knows how to:

• build rapport quickly
• control a conversation
• ask smart questions
• uncover real objections
• create urgency
• close decisively

This role is best suited for someone with a strong sales background who understands how to influence decisions and win business. Traditional HR-only or passive recruiting backgrounds are unlikely to be a fit.

Preferred Background

• Experience in B2B sales, inside sales, business development, consultative sales, or other closing-focused sales roles strongly preferred
• Experience conducting interviews, presentations, or consultative sales conversations
• Experience managing a pipeline and follow-up process in a CRM
• Experience in real estate, mortgage, title, staffing sales, franchise sales, or membership sales is a plus
• Real estate knowledge is helpful, but proven sales ability matters more than industry background

What We’re Looking For

• Competitive and goal-driven
• Strong closer mentality
• Excellent phone presence and verbal communication skills
• Real estate sales experience preferred
• Skilled at persuasion and objection handling
• Comfortable leading interviews and guiding decisions
• Organized and disciplined with follow-up
• Willing to do what it takes to get strong candidates in and signed
• High accountability and strong sense of urgency
• Comfortable in a metrics-driven role where performance matters

Schedule and Location

This is an on-site role based in our Orlando office.

The typical schedule is Monday through Friday, but we are looking for someone who understands that strong candidates do not always fit neatly into business hours. When needed, the right person is willing to accommodate an evening interview or a Saturday appointment to get the right candidate in, sold, and signed.

Compensation

This role offers a base salary plus performance-based compensation, including:

• A signing bonus for each agent who joins the brokerage
• A percentage of coaching revenue generated from closed deals by agents you recruited
• For an aggressive, proven closer, the total compensation opportunity can easily exceed $100,000.

Why Join CENTURY 21 Edge

This is a high-impact role for someone who wants to directly influence the growth of a respected, ambitious brokerage. If you are energized by sales, persuasion, and closing, and you want your income tied to results, this is an opportunity to build something meaningful while being rewarded for performance.

Company Description

Paradies & Company, based in Sanford, Florida, has been delivering creative and custom solutions since 1989. Specializing in screen printing, embroidery, and product development, we provide a wide range of products, including apparel, resort wear, and custom accessories.

Role Description

This is a full-time, on-site role in Orlando, FL for a Creative Artist. The Creative Artist will conceptualize, design, and produce high-quality artwork for custom screen printing, embroidery, and other product development projects. Daily tasks will include collaborating with clients and internal teams to develop creative solutions, preparing artwork for production, refining designs, and staying updated on industry trends to bring innovative ideas to projects. This role requires attention to detail, creativity, and the ability to meet deadlines in a dynamic environment.

**We are not looking for web designers, this role is fully creative and requires illustration and graphic talent and the willingness to evolve and learn new aspects of the industry.

A PORTFOLIO IS REQUIRED TO BE CONSIDERED FOR THIS ROLE.

Qualifications

• Expert proficiency in graphic design, illustration, and creative software such as Adobe Photoshop, Illustrator.
• Expert of vector illustration as well as detailed illustration and painting in Photoshop.
• Strong understanding of print production techniques, including screen printing and embroidery processes
• Advanced understanding of design principles (typography, composition and attention to color and detail are a must have)
• Experience in creating custom artwork for a range of products, including apparel, accessories, and hardlines
• Effective communication and collaboration skills for working closely with clients and teammates
• Ability to manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards

Day to Day Responsibilities

• Review schedule and stay on task with deadlines
• Create and review art concepts with team members and sales representatives
• Render concepts in Illustrator and Photoshop.
• Create and edit Comps, list colors using the Pantone system, and learn specialty ink techniques to elevate your concepts.

Why Join Us:

At Paradies and Company, we pride ourselves on being a family-owned business with a creative, entrepreneurial spirit. You’ll join a collaborative team that celebrates big ideas, hard work, and the people behind them.

We offer:

Competitive base salary

Employee Stock Ownership Plan (ESOP)

Health insurance benefits (medical, dental, and vision)

Paid Time Off

Opportunities for career growth

Supportive, creative work environment

SALES SUPERVISOR

WHO YOU ARE:

Our contributors at Michael Kors are stylish individuals who have a drive to achieve results and a passion for customer engagement. As a Sales Supervisor, you will strive to achieve personal and store sales goals while prioritizing the customer experience through supervision and guidance of the team. You will work in a fun, inspiring and rewarding environment with opportunities for development and growth.

WHAT YOU’LL DO:

• Assist upper management to drive results through a strategic and multifaceted approach.
• Responsible for key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment.
• Foster customer relationships by continually developing personal knowledge of current trends and coaching styling techniques.
• Empower team to ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities.

YOU’LL NEED TO HAVE:

• 2+ years of relevant retail experience

WE’D LOVE TO SEE:

• A self-starter with the desire to mentor and continue to develop personal leadership qualities
• Energetic, motivated and engaging; a true brand ambassador with a love for fashion
• Knowledge of clienteling with the ability to build lasting customer relationships
• Technologically savvy individual with an entrepreneurial spirit

THE BENEFITS

• Cross-Brand Discount
• Flexible schedule
• Internal mobility across Versace, Jimmy Choo and Michael Kors
• Exclusive Employee Sales
• Clothing Allotment

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at .

ASSISTANT STORE MANAGER

WHO YOU ARE:

Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.

WHAT YOU’LL DO:

• Drive results through delivering an elevated customer experience.
• Lead and execute key opening and closing duties and operational tasks.
• Demonstrate flexibility and desire for individual growth in a fast-paced store environment.
• Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
• Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
• Build a client book through establishing client relationships to drive additional traffic and create client engagement
• Drive Omni channel sales by utilizing all available tools and technology

YOU’LL NEED TO HAVE:

• 3+ years of relevant retail management experience

WE’D LOVE TO SEE:

• A self-starter with the ability to mentor and continue to develop personal leadership qualities
• Energetic, motivated and engaging; a true brand ambassador with a love for fashion
• Knowledge of clienteling with the ability to build lasting customer relationships
• Customer service obsessed; ability to sell with a passion for styling and love for fashion
• Technologically savvy individual with an entrepreneurial spirit

THE BENEFITS

• Cross-Brand Discount
• Flexible schedule
• Internal Mobility Across Brands
• Exclusive Employee Sales
• Clothing Allotment

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at .

Territory Sales Representative - Power Tool Manufacturer - Base Salary to 95k/year - Orlando, FL

• Our client, an International Power Tool Manufacturer, has been in business for 30+ years and they are looking to hire a Territory Sales Representative located in FL (this is a 100% remote role covering the entire state of FL). Our client is part of a Global Entity with thousands of employees worldwide and this is their highest growing territory with the boom in infrastructure and commercial high-rise construction.

Responsibilities:

• The role requires some overnight travel through the territory (40-50%) as well as some travel out to conventions, tradeshows, etc. This is one of their highest-growing territories!
• They operate on a 2-step distribution model, and you would interface with both dealers and contractors (they have a network of distributors in place). They want someone with experience going on job-sites, working with Contractors, doing demonstrations, etc.

Qualifications:

• 2+ years of outside sales experience in the hardware/construction/building supply space (will not consider residential experience)
• Experience conducting Technical sales presentations/demonstrations to Contractors
• Experience with a track record of growing a territory significantly.
• Intermediate or higher proficiency in Spanish required (ability to speak and understand conversational and business Spanish)
• Candidates can reside anywhere within the state of Florida for full consideration for this position

Compensation:

• Base salary in the 80k - 95k/year range, plus bonuses (3-tiered and no cap)
• Full benefits, car package, annual salary and commission increases

Company Description

Impress Ink is a trusted branding partner specializing in high-quality screen printing, embroidery, promotional goods, and graphic design. Our mission is to deliver exceptional products and services with quick turnaround times while ensuring a seamless and transparent ordering process. We are dedicated to exceeding customer expectations through personalized service and effective communication. Located in Orlando, FL, we are passionate about helping businesses build their brand identity. Learn more about us by visiting our website or contacting

Role Description

This is a full-time, on-site role for a Junior Sales Account Manager and a Senior Sales Account Manager at Impress Ink, based in Orlando, FL. The Sales Account Manager will manage client accounts, maintain customer relationships, ensure satisfaction, and identify new business opportunities. Key daily tasks include generating leads, responding to customer inquiries, addressing client concerns, and working closely with the production and design teams to meet and exceed customer expectations.

Qualifications

• Experience in Sales function with Custom Apparel Printing, Embroidery, Promotional Products or related industries
• Experience in Customer Satisfaction and Customer Service, with a focus on delivering excellent client experiences
• Proficiency in Account Management and the ability to build and maintain strong client relationships
• Skills in Lead Generation and identifying new business opportunities
• Strong Communication skills, both verbal and written, to interact effectively with clients and internal teams
• Organizational skills and the ability to manage multiple accounts and priorities
• Proficiency with CRM platforms and other sales-related tools is a plus
• Ability to thrive in a fast-paced, team-oriented environment
• Bachelor’s degree in Business, Marketing, or a related field preferred

Position Title: Sales Associate

Location: Orlando Vineland Premium Outlets

Employment Status: Full Time

FLSA Status: Non-Exempt

La Maison Longchamp

Based in Paris, Longchamp stands as an optimistic and independent family business with an international reputation. Joining Longchamp’s team means contributing to the creation and distribution of fashion and leather goods that are both fair and beautiful, and showcasing superior craftsmanship. With a presence in over 25 countries and employing 3,500 individuals, “la Maison” is now looking for innovative, passionate, and committed talent to continue its development in France and abroad in a demanding and caring working environment. Join one of our 300 boutiques, where you'll be able to offer our customers quality products, while working in an environment that values versatility and stimulates personal development.

Longchamp USA is committed to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and respected. We believe that a diverse team drives innovation and enhances our ability to serve our clients and communities effectively. We encourage individuals from all backgrounds, including but not limited to race, ethnicity, gender, sexual orientation, disability, age, and veteran status, to apply. We are an equal-opportunity employer and welcome applications from all qualified candidates.

Job Summary: A Sales Associate is responsible for maintaining customer service as per company standards, generating sales, merchandising, cash register operations (POS), loss prevention, merchandising, and adherence to all company policies and store standards.

Essential Duties & Responsibilities:

Handles all aspects of Sales and Customer Service:

• Generates and maximizing sales by convincing clients to purchase the company’s products.
• Maintains an awareness of all product knowledge and merchandise care information.
• Stays updated on new items and customer service guidelines and store policies.
• Develops and maintains client books.
• Keeps records of sales.
• Follows customer service guidelines (i.e. proper greeting etiquette, returns, exchanges, transfers and loss prevention).
• Greets, serves and advises clients with outstanding customer service and a friendly smile.
• Gift wraps and bags items for customers.
• Assists with mailings, answers phone, and takes care of phone orders.
• Assists in floor moves, merchandising, and displays.
• Assists in processing and replenishing merchandise.
• Participates in receiving and monitoring floor stock.
• Stocks and re-stocks shelves, counters, and/or tables with merchandise.
• Tags merchandise as needed (not only during sales period).
• Keeps the sales floor clean and orderly and practice the highest standards of general house keeping.

Adhere to all company policies, procedures and practices.

• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Works on special projects as necessary.
• Any other duties as assigned by management.

Requirements

Minimum Qualifications:

• This job requires a minimum of a High School Diploma (or GED) and either have a degree in Retail, Fashion or related field or equivalent work experience and education.
• Three plus years’ high-end retail, boutique or sales related work experience.
• Understand inventory, customer’s sales experience and merchandising.
• Perform all Cegid transactions proficiently, such as sales (cash, checks, credit or debit cards, Longchamp gift cards and merchandise return cards, travelers checks), returns, exchanges, item and customer look ups, CRM, run reports and open and close registers in accordance with Cegid Manual guidelines.
• Proficient with the UPS System.
• Properly prepare and send shipments.
• Properly receive and check shipments.
• Working knowledge in Microsoft Excel, Outlook, and Microsoft Word.

Knowledge, Skills and Abilities:

• Familiar with store operations.
• Ability to speak and communicate effectively with associates and customers using strong interpersonal skills.
• An organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times).
• Ability to process information/merchandise through computer system and POS register system.
• Ability to read, count and write to accurately complete all documentation.
• Read and understand work-related materials.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• Ability to operate and use all equipment necessary to run the store.
• Experience with researching and exploring new trends in the marketplace.
• May travel between boutiques as necessary for business reasons.
• Ability to work varied hours, days, evenings, weekends, or holidays as business dictates.
• Key characteristics include an organized, self-starter with the ability to work in a multi-task fast paced environment with minimum amount of supervision under stressful conditions (at times).
• Ability to read, count and write to accurately complete all documentation.
• Read and understand work-related materials.
• Ability to freely access all areas of the store including selling floor, stock area, and register area.
• An understanding of the French language would be a plus.

Physical Demands & Working Conditions:

• Climbing: Ascending or descending ladders, stairs, etc.
• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Remaining upright on the feet, particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.

The physical requirements of this position:

• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for Light Work.

The visual acuity requirements including color, depth perception, and field of vision:

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.

The conditions the worker will be subject to in this position:

• The worker is subject to both environmental conditions: Activities occur inside and outside.

Benefits Offered:

• Medical, Dental and Vision Insurance
• 401(k) with Company Match
• Company-Paid Life Insurance
• Supplemental Life Insurance
• Accident Insurance
• Company-Paid Short-Term and Long-Term Disability Insurance
• Maternity and Paternity Leave
• Pet Insurance
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Gym Membership Reimbursement
• Paid time off, including vacation, personal, and sick days