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Title: Account Manager
Location: Orlando, FL
Ready to take charge of key client relationships and drive meaningful business growth?
Join NES Fircroft in Orlando as an Account Manager, where you’ll own client delivery, lead recruitment activity, and play a vital role in expanding our presence across the region. This role is perfect for someone who thrives in a fast-paced, people-first environment and is excited to build lasting connections.
What You’ll Be Doing:
Client Champion: Serve as the primary point of contact for all contract staff—delivering consistent, responsive, first‑class service.
Lead Generator: Identify strong leads, uncover new roles, and feed the Contract Recruitment team with high‑quality vacancies.
Team Driver: Partner closely with recruiters to ensure seamless delivery on all live requisitions and client needs.
Industry Expert: Build your personal brand and become a subject matter expert through networking, client engagement, and industry insights.
Process Improver: Help elevate NES Fircroft’s supplier position by providing competitive insights and identifying process improvements.
Cross‑Functional Collaborator: Work hand‑in‑hand with invoicing, credit control, and compliance teams to keep operations running smoothly.
Bid & Proposal Partner: Support tenders, proposals, and RFIs alongside our commercial team to secure new business.
Global Connector: Collaborate with peers worldwide to develop international business and share best practices that elevate our delivery model.
Growth Accelerator: Proactively identify and develop new revenue streams, service lines, and regional expansion opportunities.
What We’re Looking For:
Industry Experience: 3+ years in Sales, Account Management at a staffing (Oil & Gas experience a plus).
People‑Focused Personality: Outgoing, engaging, and exceptional at building long‑lasting client relationships.
Customer Service Pro: Delivers a top-tier experience with ease, empathy, and professionalism.
Organizational Guru: Detail-oriented, methodical, and excellent at managing multiple priorities.
Target Achiever: Driven to meet and exceed objectives in a fast-paced environment.
Multitasking Master: Comfortable juggling tasks while maintaining quality and accuracy.
Why NES Fircroft?
Financial Stability: Competitive base salary + strong bonus structure.
Time Off: 22 PTO days (increasing with tenure) + 10 paid holidays, festive shutdown (companywide shutdown from Christmas to the new year).
Giving Back: One paid charity day per year, plus volunteering opportunities
Small but Mighty: Free onsite parking.
Career Growth: Training programs & clear progression paths
Culture: Fun, energetic, supportive team environment.
Who Are We?
NES Fircroft isn’t just a staffing agency — we’re a global powerhouse in engineering recruitment, shaping the workforce of tomorrow across Energy, Power, Chemicals, Life Sciences, and more. We innovate, grow, and have fun doing it.
Accessibility & Inclusion
We’re committed to an inclusive workplace and welcome applicants with disabilities and those who are neurodiverse. If you require adjustments during the recruitment process, please let us know — we’re here to support you.
Don’t Meet Every Requirement?
If you’re excited about this role but don’t tick all the boxes, we still encourage you to apply. You may be the perfect fit.
NES Fircroft – Empowering with energy!
About Us // Meet The Team // Follow Us On Youtube!
Our client has been delivering expert landscaping and irrigation services across Central
Florida for over 20 years. We serve commercial, retail, healthcare, hospitality, religious, and
residential properties throughout Central Florida. Our offerings include landscape design and
installation, hardscaping, irrigation systems, sod, mulch, and stone installation — all executed
with precision, reliability, and a focus on long-term property care.
Guided by our mission to love God, our employees, and our clients, we approach every project
with integrity, stewardship, and a commitment to excellence. Our client doesn’t just
maintain landscapes — they build lasting partnerships through consistent service, clear
communication, and a shared vision for growth.
Our Mission
To love God, love our Employees, and love our clients!
Core Values
Self-Starter | Quick to Act on Hard Things | Humbly Confident | Quality Craftsmanship | A
Servant’s Heart
Position Overview
We are seeking a high-performance Business Development Manager to drive growth
within our Commercial Maintenance and Construction Divisions across Central East Coast and
Central Florida.
This is a true hunter role — responsible for building a territory strategy, developing a qualified
pipeline, and securing long-term commercial landscape maintenance contracts.BDM
This role reports directly to leadership and will work cross-functionally with operations to
ensure scalable, profitable growth.
Key Responsibilities
- Strategic Sales & Growth
- Develop and execute a territory sales strategy aligned with company growth objectives
- Build, manage, and maintain a robust and measurable sales pipeline
- Identify, pursue, and close commercial landscape opportunities targeting:
o Class A & B Office Properties
o Schools & Universities
o HOA Communities
o Multi-Family Developments
o Hospitals & Healthcare Facilities
o Commercial & Institutional Properties
Business Development
- Prospect new clients through cold calling, networking, referrals, and industry
- engagement
- Conduct on-site meetings with prospective clients to assess needs and present value-
- driven solutions
- Develop creative landscape solutions in collaboration with operations and production
- teams
- Prepare accurate, professional proposals and bids
- Negotiate contracts and secure long-term service agreements
- Relationship Management
- Build strong, trust-based relationships with property managers, facility directors, board
- members, and decision-makers
- Partner with internal teams to ensure seamless transition from sale to production
- Support client retention and upselling opportunities
- Reporting & Accountability
- Track and report all sales activities, pipeline status, and revenue forecasts
- Meet or exceed established revenue and gross margin targets
- Maintain CRM accuracy and data integrity
Requirements
- 2–3+ years of sales experience (commercial landscape maintenance and construction
- experience preferred)
- Proven ability to generate leads, build pipeline, and close new business
- Valid Florida Driver’s License with the ability to pass MVR check
- High School Diploma or GED
- Able to learn Gmail platform, Mac, Word, Excel, Outlook.
- Experience using CRM systems preferred or similar logging mindset.
- Strong verbal and written communication skills
- Comfortable making cold calls and developing new business consistently
- Highly organized with strong attention to detail
- Adaptable and able to thrive in a fast-paced, growth-oriented environment
- Core Competencies
- Self-Starter/Proactive Mentality
- Strong Negotiation Skills
- Professional Presence
- Results-Driven & Accountable
- Strategic Thinker
- Relationship Builder
- High Integrity
What We Offer
- Competitive base salary + commission structure
- Company vehicle
- Professional development opportunities
- A growth-focused company culture built on accountability and excellence
- 401k
- Paid Time off
This role focuses on prospecting, relationship management, and driving projects from initial contact through close while representing high-quality materials and solutions in the field.
Key Responsibilities Actively prospect and develop new clients, accounts, and sales opportunities Build, manage, and maintain strong relationships with existing and prospective clients Schedule and conduct in-person client meetings and site visits to assess needs and present solutions Present materials, products, and custom solutions in a clear and professional manner Manage the full sales cycle from initial outreach through proposal, negotiation, and closing Coordinate with internal teams to ensure alignment on scope, pricing, timelines, and deliverables Track and manage sales opportunities and pipeline activity Support sales strategies and market expansion initiatives Represent the organization at industry events, trade shows, and networking meetings Serve as a primary point of contact throughout the sales and pre-production process Qualifications & Skills Experience in outside sales, business development, or account management preferred Strong interpersonal, communication, and presentation skills Comfortable with face-to-face client engagement Self-motivated, organized, and results-driven Ability to manage multiple opportunities simultaneously Background in construction, architectural products, or custom manufacturing is a plus Valid driver's license and ability to travel locally Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services.
Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This position requires candidates to reside in the Eastern or Central time zones. 5+ years HCM SaaS or HCM professional services sales (enterprise or mid-market) and Dayforce new logo and/or client base SI sales preferred.
The Sales Executive – US Dayforce is accountable for driving revenue growth across an assigned U.S. territory, with emphasis on new-logo acquisition and expansion within the existing customer base through adoption, optimization, and sustained value realization. This role partners closely with Dayforce Account Executives, Customer Success Managers, Field Alliance Directors, and Client Partners to identify, pursue, and close net-new and expansion opportunities. As a core contributor to the Dayforce partner motion, the Sales Executive strengthens strategic relationships, deepens client engagement, and accelerates demand through trusted advisory positioning. The role is central to building a repeatable growth engine that increases client lifetime value, drives reference ability, and expands the partner referral ecosystem over the long term.
The ideal candidate has a proven track record selling Dayforce software and services and direct experience with solution implementation and delivery. Industry and domain expertise are required, along with the ability to provide thought leadership and build trusted, consultative relationships with clients and partners.
Key Responsibilities
- Partner with Dayforce customer-base sales AEs to accelerate expansion within existing accounts through joint account planning, customer success validation, and value-based benchmarks and metrics.
- Proactively establish relationships with Dayforce new-logo sales AEs to co-sell, jointly pursue opportunities, and position PayTech services early in the sales cycle.
- Drive expansion of PayTech’s services within assigned and named accounts, aligning solutions to client needs and executing disciplined cross-sell and upsell strategies.
- Collaborate with Partner Alliance and sales leadership on high-visibility deals, strategic initiatives, and sponsorship opportunities.
- Develop and deliver tailored client presentations, thought leadership, and service overviews aligned to business outcomes.
- Build and maintain senior, trust-based relationships with client stakeholders, serving as an advisor on industry trends, best practices, and solution delivery.
- Partner with PayTech leadership and delivery teams to support successful implementations and sustained client satisfaction.
- Work with pre-sales, delivery, and consulting teams to validate scope, timelines, and service alignment prior to proposal submission.
- Maintain disciplined opportunity management, including pipeline accuracy, forecasting, and deal documentation.
- Apply industry and domain expertise to tailor solutions and clearly articulate value in client engagements.
- Proactively schedule and lead client meetings, presentations, and value-add discussions to generate and advance opportunities.
- Represent PayTech at industry events, trade associations, and professional forums to strengthen brand presence and relationships.
- Maintain current knowledge of Dayforce and PayTech solutions, competitive offerings, and market trends.
- Support the development and execution of annual sales plans and territory strategies.
Qualifications
- Minimum five years of sales experience in HCM, SaaS, or professional services, with a focus on existing customer base expansion.
- Demonstrated success in selling both software and solution implementation/delivery, particularly within the Dayforce ecosystem.
- Strong industry or domain-specific knowledge and the ability to provide thought leadership in client engagements.
- Excellent relationship-building, communication, and presentation skills.
- Experience with opportunity development, pipeline management, and deal hygiene best practices.
- Proficiency with Salesforce and other CRM tools.
- Bachelor’s degree in Business, Marketing, or related field preferred.
- Willingness to travel as required.
Oldach USA Corp., a well-established HVAC distributor that offers a wide range of HVAC/R products, is currently looking for an experienced and motivated Outside Sales Account Manager for the Orlando FL area.
HVAC COMMERCIAL OUTSIDE SALES ACCOUNT MANAGER- ORLANDO FL AREA
POSITION SUMMARY
The Commercial account manager is responsible for engaging and developing new customers/contractors and managing assigned customers/contractors, to promote and sell HVAC commercial and residential equipment, including product support, parts and supplies, and the development of strong customer relationships.
JOB REQUIREMENTS
- Minimum five (5) years of experience in outside sales on assigned territory
- HVAC/R Industry Experience
- Bachelor’s degree preferred (Equivalency between education and experience considered)
- Strong interpersonal skills
- Effective written and oral communication
- Use of Microsoft Word, Excel, Outlook, and Power Point
- Fluent in English and Spanish
SOME RESPONSIBILITIES OTHERS WILL CAN BE ASSIGNED:
- Sales of HVAC equipment and supplies. Focus on commercial equipment sales, residential when applies.
- Supports and acts as “Product Champion” for stores commercial equipment sales efforts.
- Account and relationship development process for current & new customers.
- Quotes, prepare, enter, and follow up customer’s orders. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential customers.
- Focuses sales efforts by studying existing and potential volume of dealers.
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Participate as requested in product shows, utility sponsored events, industry associations, new and current marketing activities and initiatives.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
Job Description
Be part of an amazing story
Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.
*Class start date 04/06/2026
Job Overview
Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdale’s Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.
What We Can Offer You
Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.
Some additional benefits we offer include:
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
Access the full menu of benefits offerings here.
What You Will Do
- Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
- Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
- Promote and communicate current sales and loyalty promotions.
- Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
- Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
- Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
- Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
- Always act with integrity, humanity, humility, and respect.
- Regular, dependable attendance and punctuality.
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
- Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.
Who You Are
- Ability to integrate Bloomingdale’s customer experience model into all interactions
- Adaptable and able to adjust quickly to changing customer expectations and needs
- Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
- Experience in customer service or a related field, preferably in the credit services industry or luxury selling
- Strong verbal and written communication skills
- Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
- Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
- High-School diploma or related experience
Essential Physical Requirements You Will Perform
- This position requires talking, sitting and reaching with arms and hands.
- Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
- Reaching, including above eye level
- Involves close vision, color vision, depth perception, and focus adjustment
- Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
- Able to navigate multiple computer applications from a dual monitor setup
About Us
This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.
Join us and help write the next chapter in our story - Apply Today!
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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
Apply Now
Job Info
- Job IdentificationREQ_722561
- Job CategoryStores
- Posting Date02/23/2026, 12:21 PM
- Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus. Relocation assistance is not available for this position.
What you'll do:
Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.
Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.
Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).
Monitors legislative initiatives that may impact economy, society, and personal financial situation.
Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.
May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Work Hours:
Monday – Friday / 7:30am – 8:00pm (Central)
An 8 hour shift will fall within these hours
This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
High School diploma or GED
Required maintenance of Life/Health license and/or acquisition within 90 days
Required annual completion of AHIP and Broker/Carrier appointments when applicable.
Up to 1 year of financial industry and/or life sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in a team environment
Successful completion of a job-related assessment may be required
What sets you apart:
Active Group 1 Life and Health license
1+ yrs experience working in Sales with life insurance or financial services products
1+ yrs experience working in a call center environment
CLU® - Chartered Life Underwriter or comparable designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $45,470.00 - $79,110.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position can be based at the following locations: San Antonio, TX, Colorado Springs, CO Campus . Relocation assistance is not available for this position.
What you'll do:
Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
Monitors legislative initiatives that may impact economy, society, and personal financial situation.
Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
products and services.
May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Serves as a resource to less experienced team members on escalated issues of a routine nature.
Guides and influences less experienced team members.
Work Hours:
Monday – Friday / 7:30am – 7:00pm (Central)
An 8 hour shift will fall within these hours
This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
High School diploma or GED
Required maintenance of Life/Health license
Required annual completion of AHIP and Broker/Carrier appointments when applicable.
2 years of financial industry and/or life sales experience
Experience delivering frequent written and oral communication
Experience acquiring and applying new concepts and information
Experience processing and analyzing information
Experience fulfilling requests and meeting deadlines
Experience resolving conflict and negotiating
Experience multi-tasking in an operating systems environment
Experience participating in or leading teams
Successful completion of a job-related assessment may be required
What sets you apart:
4+ years experience working in Sales with life insurance
1+ years experience working in a call center environment
CLU® - Chartered Life Underwriter or comparable designation
US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $62,470.00 - $108,680.00.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Remote working/work at home options are available for this role.
At Securian Financial the internal title for this position is Product Sr Analyst or Product Consultant. The title and salary will be determined based on experience and applied skills.
Position Overview
The Risk, Compliance and Law Technology Product Consultant is responsible for driving product direction, defining requirements, and delivering measurable value for products supporting the Risk, Compliance, and Law (RiCoLaw) domain. This role aligns business objectives, customer needs, regulatory requirements, and enterprise risk priorities to deliver reliable, user-friendly, and sustainable technology solutions.
Serving as an agile champion, this role focuses on solving business and customer problems through thoughtful product strategy, backlog prioritization, and data-driven decision making. The Analyst partners closely with stakeholders to define outcomes, identify key performance indicators, and ensure delivery of solutions that support risk-informed decisions and enterprise governance objectives.
This role also serves as a workstream lead across RiCoLaw programming and support systems, contributing to medium to large initiatives and portfolio efforts. By leveraging domain expertise and strong stakeholder engagement, the Analyst helps protect employees, customers, and enterprise value..
Responsibilities include but are not limited to:
Maintenance and System Support (60%):
Serve as a subject matter expert for Integrated Risk Management tooling, collaborating with cross-functional teams to ensure effective system configuration, alignment with the Common Risk Framework and business strategy, and data quality. This will include development and administration activities within tools.
Take a consultative approach to create requirements documents for system builds or changes, empowering teams to develop solutions and internal documentation with guidance and knowledge transfer.
Act as a liaison between vendors and internal customers to identify requirements and implement necessary system changes.
Oversee releases by reviewing new features, facilitating testing, and developing documentation and communication materials for large implementations.
Ensure system security through role creation, security groups, and compliance with legal requirements and internal standards.
Ensure quality, managing ET Standards quality assurance activities, test case creation and documentation.
Manage team SLA adherence to ET department standards.
Develop and maintain technical documentation and training materials of system processes
System Enhancements and Optimization (40%):
Provide leadership and subject matter expertise to a diverse set of stakeholders from the business, portfolio management, governance teams (Enterprise Architecture, ECS, etc.), and technical areas to articulate the business need and ensure technical solutions meet business objectives and goals. (Business case development and value optimization)
Collaborate with Module Leads and Business Owners, leadership, and the RiCoLaw/Corporate Services Technology team to understand end-user needs, evaluate processes, and identify automation opportunities across functional areas.
Act as a change agent for systems in our portfolio, enhancing capabilities to drive adoption, improve efficiency, and enhance user experience.
Provide assessment and impact analysis of feature releases and lead optimization projects to maximize system potential for business users.
Assist the Product Owner in developing the product roadmap, aligning capabilities with business objectives, and recommending improvements to streamline processes and enhance the end-user experience.
Serve as a technology lead to ensure the success, adoption and innovation of current and future technology solutions
Other duties:
Perform project management activities as needed to drive technology solutions that meet business outcomes. Manage small to medium sized projects. Drive decisions related to project planning, execution and closure. Assist with the research, selection, implementation and management and roll out of new technology solutions. Continually assesses business needs and implements solutions that will ensure customer expectations are met or exceeded by enhancing system capability and performance. Contribute to the ongoing change review process and advises on priority, impact, and cost of new change requests. Serves as system administrator for required platforms and ensures our systems are ran safely and securely. Enforce ET operating principles into business strategies
Manage the requirements effort on small, less complex assignments. Utilize knowledge and experience from requirements reviews and testing activities to produce requirements used as a guideline for application development and test planning. Apply the appropriate requirements techniques, tools and templates based on the Solution Delivery Approach (e.g., traditional or Agile), project complexity and size.
Develop and communicate the requirements plan.
Identify resources for elicitation, capture the business need, document elicitation results and confirm expressed stakeholder requirements and concerns.
Produce quality requirements which meet the business needs, objectives and acceptance criteria to be used for design, development, testing and user acceptance.
Manage the requirements approval, baseline, solution validation and change management activities.
Finalize and archive all requirements related documentation.
Responsible for providing leadership to all project stakeholders to coordinate decisions related to planning, development, design, testing and implementation of business solutions. This requires extensive knowledge of multiple division products and plans, proprietary business processes and systems, business workflow, vendor systems, contractual, client and\or regulatory requirements.
Qualifications
Bachelor's Degree or an equivalent combination of education and directly related work experience required.
In-depth understanding of Governance, Risk, and Compliance (GRC) or Integrated Risk Management (IRM) domains and work experience.
Experience in system life-cycle phases, requirements elicitation, analysis, design (which includes Securian Governance processes), quality assurance testing, implementation, deployment, and system upgrades.
Ability to effectively present technical and functional information in a manner that is understandable to all levels of the organization.
Project management experience with demonstrated ability to multi-task and prioritize.
Advanced analytical skills including excellent problem-solving skills with an understanding of core Integrated Risk Management business practices
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
#LI-hybrid **This position will be in a hybrid working arrangement.**
The estimated base pay range for this job is:
$89,000.00 - $164,300.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.
*Securian Financial the internal position title is Engineering Sr Analyst or Engineering Consultant. Title and salary will be determined based on applied skills.*
Position Summary:
Join theEnterprise Partner Solutions (EPS)team as aLicensing and Compensation Engineer, where you'll drive innovation in partner experience using cutting-edge SAP technologies. This team envisions a future where every financial producer is empowered from day one through intuitive, reliable, and scalable technology. Our engineering team is committed to transforming the producer experience by delivering back-end systems that simplify onboarding, ensure compliance in licensing, and guarantee timely and accurate compensation. We strive to be the trusted backbone of producer operations, enabling our company to grow with confidence and integrity. If you're passionate about engineering solutions that make a measurable impact, this is your opportunity to shape the future of partner engagement at scale.
Responsibilities include but not limited to:
Support and maintain SAP technologies related to partner compensation and licensing, including APM (ICM), ALM, OK2, and Advanced Workflow.
Perform analysis, design, development, and integration on medium to high level complexity assignments.
Develop and support automation capabilities through webservices and APIs.
Troubleshoot and resolve incidents across the licensing and compensation platform, including integrations with internal and external systems.
Collaborate with product analysts, quality engineers, and business stakeholders to deliver enhancements and ensure platform stability.
Analyze job failures, support tickets, and backlog stories to identify trends and drive continuous improvement.
Participate in Agile ceremonies and contribute to sprint planning, story refinement, and retrospectives.
Document technical processes and contribute to knowledge sharing across the EPS team.
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent experience.
3+ years of experience supporting SAP technologies, preferably in compensation or licensing domains.
Familiarity with SAP ICM/APM and ALM modules.
Strong problem-solving skills and ability to manage multiple priorities.
Excellent communication skills and ability to work cross-functionally.
Experience with Agile methodologies and DevOps practices is a plus.
Preferred Qualifications:
SAP Certification in relevant Modules
Development Languages: Java, Groovy, SQL, Git, IntelliJ, webservices
Understanding of compensation payment structures for agents and familiarity with licensing and regulatory compliance frameworks governing producer eligibility to sell products.
Ability to work independently and as part of a collaborative team.
Commitment to continuous learning and process improvement.
#LI-hybrid **This position will be in a hybrid working arrangement.**
Securian Financial believes in hybrid work as an integral part of our culture. Associates get the benefit of working both virtually and in our offices. If you're in a commutable distance (90 minutes) you'll join us 3 days each week in our offices to collaborate and build relationships. Our policy allows flexibility for the reality of business and personal schedules.
The estimated base pay range for this job is:
$72,000.00 - $134,000.00Pay may vary depending on job-related factors and individual experience, skills, knowledge, etc. More information on base pay and incentive pay (if applicable) can be discussed with a member of the Securian Financial Talent Acquisition team.
Be you. With us. At Securian Financial, we understand that attracting top talent means offering more than just a job - it means providing a rewarding and fulfilling career. As a valued member of our high-performing team, we want you to connect with your work, your relationships and your community. Enjoy our comprehensive range of benefits designed to enhance your professional growth, well-being and work-life balance, including the advantages listed here:
Paid time off:
We want you to take time off for what matters most to you. Our PTO program provides flexibility for associates to take meaningful time away from work to relax, recharge and spend time doing what's important to them. And Securian Financial rewards associates for their service by providing additional PTO the longer you stay at Securian.
Leave programs: Securian's flexible leave programs allow time off from work for parental leave, caregiver leave for family members, bereavement and military leave.
Holidays: Securian provides nine company paid holidays.
Company-funded pension plan and a 401(k) retirement plan: Share in the success of our company. Securian's 401(k) company contribution is tied to our performance up to 10 percent of eligible earnings, with a target of 5 percent. The amount is based on company results compared to goals related to earnings, sales and service.
Health insurance: From the first day of employment, associates and their eligible family members - including spouses, domestic partners and children - are eligible for medical, dental and vision coverage.
Volunteer time: We know the importance of community. Through company-sponsored events, volunteer paid time off, a dollar-for-dollar matching gift program and more, we encourage you to support organizations important to you.
Associate Resource Groups: Build connections, be yourself and develop meaningful relationships at work through associate-led ARGs. Dedicated groups focus on a variety of interests and affinities, including:
Mental Wellness and Disability
Pride at Securian Financial
Securian Young Professionals Network
Securian Multicultural Network
Securian Women and Allies Network
Servicemember Associate Resource Group
For more information regarding Securian's benefits, please review our Benefits page.
This information is not intended to explain all the provisions of coverage available under these plans. In all cases, the plan document dictates coverage and provisions.
Securian Financial Group, Inc. does not discriminate based on race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, marital or familial status, pregnancy, disability, genetic information, political affiliation, veteran status, status in regard to public assistance or any other protected status. If you are a job seeker with a disability and require an accommodation to apply for one of our jobs, please contact us by email at , by telephone (voice), or 711 (Relay/TTY).
To view our privacy statement click here
To view our legal statement click here
Remote working/work at home options are available for this role.