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*Key Objectives:*
* Maintain a consistently high level of customer satisfaction in the Service Department
* Build and maintain a high performing team of Technicians, Service Advisors, Porters, and Detailers
* Foster a culture that promotes employee development and retention
* Foster high shop efficiency levels in all areas
* Work with parts, warranty, and sales teams to streamline processes
* Maintain a clean, organized, and efficient shop environment
Looking for a hands-on, leader with service writer experience to build and grow our thriving service department with existing excellent service team.
Looking for someone who thrives off extraordinary customer experiences and values customer satisfaction to a high degree!
Individual must be very organized and accustomed to scheduling jobs to produce top technician efficiency!
Job Type: Full-time
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience:
* service department: 1 year (Preferred)
* management: 1 year (Required)
Ability to Relocate:
* Norfolk, NE 68701: Relocate before starting work (Required)
Work Location: In person
Location: Maine (Southern)
Position Overview:
Confident Med Spa, a premier medical aesthetics practice and spa, opened in October of 2022 and is quickly becoming the fastest growing medical spa in New Hampshire. Confident Med Spa offers a team of highly skilled nurses and nurse practitioners, caring leadership, state of the art equipment, ongoing education, and opportunities to expand your skills. The company was founded on the belief the client and employee experience should be at the forefront of the practice. A Medical Aesthetic Nurse responsibilities include reviewing best practices, assisting in implementing new policies and procedures, and mentoring other staff to achieve an optimal client experience. The Medical Aesthetic Nurse will work with other staff and oversee processes in our facility to ensure our patients receive the best care possible.
Responsibilities:
* Develop an overall skin health treatment plan for patients including skin care, laser and light treatments, and injectables
* Perform injectables treatment such as neurotoxin, and dermal fillers
* Perform a variety of laser treatments, threads, PRP treatments, etc
* Collaborate with sales and ops teams to achieve company goals.
* Annotate and post appropriate information and maintain accurate client treatment records/data in the client’s medical chart
* Examine and evaluate patient’s areas of concern and overall skin health
* Participate in all aspects of client services including answering phones and checking patients in
* Effectively administer patient treatments in a safe, timely manner based on examination, advise and recommend treatment plan(s)
* Consult and advise patients on skin care products and develop product regimens in collaboration with the Medical Director
* Invest in the overall welfare of each patient and develop trust with patients
* Educate patients on treatments including alternatives as well as pre and post-treatment care
* Produce and maintain accurate clinical treatment records in the patient’s medical chart
* Sustain proficiency through continuing education and training on all treatments and services including but not limited to Neurotoxin and Dermal Filler injections, Kybella, Qwo and Sculptra injections, Intense Pulsed Light (IPL), Laser Hair Removal, Fraxel and CO2 laser skin resurfacing, Radio Frequency Microneedling, Body Contouring and energy-based Skin Tightening, and Sclerotherapy
* Other duties as assigned
Requirements and Skills:
* Active unrestricted RN License
* Experience in Medical Aesthetics preferred
* Self-motivated and self-directed
* Ability to focus on accuracy and detail
* Excellent written and verbal communication skills
* Ability to adapt to changing company priorities
* Demonstrated understanding of, and ability to effectively use, various computer software
* Ability to use various computer systems such as Microsoft products and point-of-sales systems
* Candidates must have a minimum of 2 years customer service experience
* Strong communication, high attention to detail, and rapport-building skills
* Is a self-starter with drive, passion for aesthetics, and a friendly, outgoing personality
* Ability to multi-task and present sound judgement
* Strong math, analytical, and follow-up skills
* Candidate must be able to work one weekend a month
Job Type: Full-time
Pay: $55,000.00 - $110,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Work Location: In person
Reconditioning / Internal Advisor - Jaguar Land Rover South Dade
US-FL-Palmetto Bay
Job ID: 2026-2181
Type: Full-Time
# of Openings: 1
Category: Services
Jaguar Land Rover South Dade
Overview
In this position, incumbent will manage, write, and track all Reconditioning, PDI, and Inventory Recall’s. Responsible for communication, work allocation, supervision of a team of (or individual) Technicians and Porters to ensure efficient and productive team performance and a compliant reconditioning process. An ideal candidate will have strong customer service skills with the motivation to achieve goals.
The incumbent is responsible for efficient and timely processing of used vehicle reconditioning, PDI’s, and recall completion for all New / Used vehicles. The Reconditioning Manager’s goals are to produce:
- Increased Used Vehicle Gross and average monthly sales, by providing high quality, front line ready vehicles ready to be placed on-line.
- Increased Service/Parts Internal Gross, managing the Recall, Reconditioning and PDI process.
Responsibilities
- Responsible for all internal repair orders written for PDI, CPO, New / Used Required Recalls and reconditioning service for all used vehicles.
- Participate in service and sales team meetings to provide updates on prior day performance.
- In conjunction with Service Director/ Manager the incumbent will maintain a schedule of Reconditioning / PDI Service Technician and Porter absences for training, vacation or personal reasons to assure a proper staffing to meet work demands.
- Identify all store inventory with open recalls, schedule and complete when parts are available.
- Liaise with parts / service team for timely recall completion. For non-brand products, the incumbent will liaise with other company stores selling the brand or non-company stores for recall completion.
- Create a comprehensive estimate based on their inspection and technician findings. The estimate must include contains specific work required, total cost and timing prior to work being performed. Estimate must be sent to via email to Sales Management Team for approval.
- All repairs shall be on single repair order and closed by next business day of work completion.
- Insure best parts options and correct price is used for all recon work. Insure the correct labor time and sale amount are used based on an approved labor time guide.
- Perform QC’s for Jaguar and Land Rover and record findings using the SEF tool.
- Insure each CPO criteria is fulfilled, consistent with OEM and WHAG Standards.
- Manage the Reconditioning Vendor relationships, to improve quality, cycle time and accurate timely invoices.
Qualifications
- High school diploma or general education degree (GED) required.
- Clean driving record and valid Driver License as this position operates motor vehicles.
- Flexibility to work various hours and weekends.
- Excellent communication skills both oral and written.
- Proper email and telephone etiquette.
- Must be comfortable with public communication.
- Intermediate level of competency using Microsoft Office Suite.
PId563ed9ead76-3631
Customer Care Specialist/Receptionist - Lincoln North Miami
US-FL-North Miami
Job ID: 2026-2173
Type: Full-Time
# of Openings: 2
Category: Customer Service/Support
Main Campus
Overview
We are seeking to hire a full-time Customer Care Specialists/Receptionist to join our team! Our Lincoln North Miami showroom is complete and ready! The team member must be flexible to work Saturdays, Sundays and some Fridays. This position requires a highly adaptable individual to be able to point customers to the correct information/individual being sought. Incumbent is the first point of contact with customers and shall represent the company in a positive light by greeting customers in a friendly upbeat manner, answer inquiries and provide information to the walk-in and phone-in customers, potential customers, visitors, and other interested parties regarding product, activities conducted at establishment and location of departments, offices, and employees within the organization.
Responsibilities
- Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages.
- Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Educates customer on current product line options and basic product specifications.
- Provide product information (brochures) for customers when requested.
- Provide and deliver the highest standards of service to our customers and provide assistance as needed.
- Works closely with salesperson.
- Supports F&I and sales team as needed.
- Upload and process invoices and Purchase Orders (POs) using CDK to ensure adherence to company guidelines.
- Ensure processing of invoices and POs for payment is completed timely and accurately.
- Transmit information or documents to customers, using computer, mail, or fax.
- Hear and resolve complaints from customers or the public.
- Provide information about the company, such as location of departments or offices, employees within the organization, or services provided.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Process and prepare memos, correspondence, or other documents.
- Participates in required training assigned by management.
- Keep a current record of staff members' availability.
- Maintain lobby or reception area clean, neat and well organized.
- Maintains an organized, clean and safe work area.
- Provide coverage for other Customer Care Specialist when needed.
- Demonstrates the company’s core values.
- Complies with company’s policies and procedures.
- Other duties as assigned.
Qualifications
Education: High School Graduate or General Education Degree (GED) Required Experience: One year of customer service oriented experience in a position with high walk-in traffic. Computer Skills: This position requires an intermediate level of competency using Microsoft Office Suite. Other Requirements:
- Preferred bilingual in English and Spanish.Incumbent must maintain a polished, professional appearance. This position requires incumbent to be highly reliable and on time to work as scheduled.
PIe68343a50a92-3631
Service Consultant - Keys Auto Center
US-FL-Key West
Job ID: 2026-2185
Type: Full-Time
# of Openings: 1
Category: Services
Keys Auto Center
Overview
We are seeking a Service Advisor for our Keys Auto Center stores!
Owner loyalty, customer satisfaction, and retention are the primary functions of the Service Consultant. Other responsibilities include department profitability, protection of dealer’s assets, product knowledge, meeting promise times for the customers, labor and parts sales, customer relations, work area and customer area housekeeping, and maintaining accurate legal documents and customer records.
Responsibilities
- Maintain Customer relations with all existing and future clients and businesses.
- Attempt to resolve any customer concerns or seek the appropriate management contact to assist.
- Plan and coordinate known appointments that will be arriving the next day.
- Answering service calls and following up in a timely manner.
- Review all monthly specials, learn current service menus and review sublet vendor services.
- Maintain department and customers service files and review for accuracy before sending to final scanning.
- Determine and discuss alternate transportation needs with customers.
- Greet customers, obtain and verify customer information and vehicle data, retrieve service history and follow the service consultant process manual.
- Process after hours drop off vehicles and towed in vehicles.
- Prepare all pickup and delivery clients and have ready for the drivers. Refer to pickup and delivery process manual.
- Promote the sales of labor, parts, sublet services and accessories to meet the customer’s needs.
- Provide customer with accurate estimates and completion times.
- Obtain customers signature on all repair orders, document agreements, and credit card payment slips.
- Check on progress of each repair order throughout the day and keep customer informed of any status changes. Record any agreed upon changes on the repair order.
- Review all repair orders and verify that parts are billed out on appropriate lines and that all customer and warranty items have been billed and coded.
- Maintain a customer satisfaction inquiry score above national average.
- Maintain a well-groomed appearance and uniform while performing job duties or away at training.
- Conduct yourself in a suitable fashion when in uniform and off of the dealership premises. Your conduct will reflect the dealership directly and you must display a positive image for Warren Henry.
Qualifications
- High school diploma or general education degree (GED) required.
- Three years’ experience writing service or related experience/training.
- Ability to read, write, reasonable spelling skills for writing repair orders and communicating professionally with email.
- Ability to effectively present information and respond to questions from management, employees and customers.
- Ability to calculate figures and amounts such as discounts, taxes, and percentages.
- Ability to apply common sense understanding to carry out instructions, tasks, or handle any customer situation.
- Ability to apply creative problem solving for any customer issue or concern and decide if further escalation is necessary.
- Valid Driver’s License and clean driving record.
PIe8200afa459a-3631
[Customer Support / Remote]
- Anywhere in U.S.
/ $23 per hour / Medical, dental & vision / 401k
- As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and timely feedback to customer inquiries; Work collaboratively with colleagues, focusing on building strong customer relationships; Stay up-to-date on company products, policies, and procedures to provide accurate and informed assistance to customers...Hiring Immediately >>
Remote working/work at home options are available for this role.
Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life.
We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge.
Preferred Skills:
- Excellent communication skills, including active listening and problem-solving
- Ability to learn, adapt, and adjust on the go
- Works well with others and individually
- Possesses a strong work ethic and drive to succeed
What you can expect:
- Flexible Schedule with Weekly Pay
- 100% Remote Position
- Weekly Trainings lead by Top Leaders
- Life Insurance
- Health Insurance reimbursement
- Industry-leading resources and technology
- *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.
Remote working/work at home options are available for this role.
Director of Sales-Shop At Home (Paramus)
Key member of the sales leadership team, Director of Sales-Shop At Home is the general manager of the in-home business unit servicing markets without Blinds To Go showrooms (BTG Partners Program). Directly managing and working closely with shop-at-home outside contractors, installers and collaborating with other senior managers, he/she will develop and implement systems and processes that support rapid growth of this business. He/she must be a good recruiter and manager of outside sales people and have excellent communication skills.
Key Responsibilities
- Recruit, manage and drive growth of shop-at-home (SAH) business in markets without BTG showrooms (BTG Partners)
- Actively recruit and on-board outside contractors with experience in window treatments
- Work with merchandising and marketing to develop programs, tools that improve BTG Partners performance
- Work with business support groups to provide ongoing operation support to BTG partners
- Work with installation managers to build installation network and maintain excellent service levels in remote markets
- Help identify and qualify installers as needed
- Measure installation service levels
- Work with stores leadership to identify additional opportunities for BTG Partners Program
Key Requirements
Bachelors in business or related field
10+ years experience including:
- Operating experience in retail or multi-location service business
- In-home sales and management experience
- Experience managing 3rd-party service providers
- Strong interpersonal and communication skills
- High energy and strong motivation skills
- Very strong customer service, problem-solving and follow-up skills
- Ability to identify root causes and solve issues with a high sense of urgency
- Ability to build cross-functional relationships
- Experience working independently, but also as part of a team
Integrating senior manager into the existing business and culture is critical. We will work with him/her to develop an integration plan that sets up the new manager for success at BTG.
Development plan will be individualized, and will include time in our stores to gain a first-hand appreciation of our customer service requirements and to develop key relationships in the field.
Remote working/work at home options are available for this role.
Responsibilities: · Handle customer inquiries and complaints · Provide information about the products and services · Troubleshoot and resolve product issues and concerns · Document and update customer records based on interactions · Develop and maintain a knowledge base of the evolving products and services Qualifications: · Previous experience in customer service, sales, or other related fields · Ability to build rapport with clients · Ability to prioritize and multitask · Positive and professional demeanor · Excellent written and verbal communication skills Work from home! Awesome CEO, opportunity for advancement and great income earning potential!
Remote working/work at home options are available for this role.
- Friday 9am -5 PM high school diploma or college no travel Provide product information on the phone for consumer product hours 9am
- 5 PM e l good communication skills CRM software
Remote working/work at home options are available for this role.