Sales Jobs in None, OK

Job Title: Member Services Representative

Department: Membership

Work Location: Albany and/or Troy Clubhouse

Reports to: Membership Director

Salary: $15.50-$16.00/hr

Hours & Schedule: 15-25 hours/ week hours may vary based on hours of operation

Classification: Part-Time, Non-Exempt

Benefits: Sick leave, Supplemental health insurance, New York Paid Family Leave benefits, employee assistance program (EAP), and eligibility for additional third-party discounts.

Organizational Values

At the Boys & Girls Clubs of the Capital Area (BGCCA), you’ll find more than just a job. You’ll be part of realizing our mission to inspire and enable all young people, especially those who need us most, to realize their full potential as productive, responsible and caring citizens. Our team works together to ensure that youth in the Capital Area are given an opportunity to succeed and flourish in today’s fast paced environment.

Overview of Your Role

The primary function of the Member Services Representative will be to deliver professional customer service, relationship building and sales skills to create a welcoming environment at BGCCA. The incumbent will provide in-depth information related to BGCCA programs, activities, and special events while assisting with the attraction and retention of members, including the collection and processing of monetary transactions and information for members, participants and guests. The position also supports data collection and analysis systems and may assist with other administrative or clerical support activities as assigned.

KEY ROLES (Essential Job Responsibilities):

The following job functions are considered essential for this position:

• Greet and welcome guests as soon as they arrive at the office and notify appropriate staff of visitors.
• Maintain office security by following safety procedures and controlling access via the reception desk. (manage intercom system, monitor logbook, assist with main office security systems)
• Maintain electronic and hard copy filing systems, ensuring accuracy and timely updates for easy information retrieval.
• Keep updated records of office cash handlings and store all records appropriately.
• Provide basic and accurate information regarding Club programs/events in-person and via phone/email.
• Answer, screen, and forward incoming phone calls professionally
• Manage and update general voicemail/message service and receive and distribute messages accordingly.
• Receive, sort, and distribute daily mail/deliveries.
• Respond to and follow procedures for incidents and emergencies as the main point of contact.
• Act as the main point of contact for all Club-Main Office communications, including incident/injury reporting to external providers as necessary.
• Perform other clerical receptionist duties such as photocopying, sorting, filing, and data entry for Main Office staff as needed.

WORK ENVIRONMENT:

Fast-paced office environment serving as the primary reception and communication hub. Regular interaction with diverse populations including youth members, families, staff, and community partners. May involve handling cash transactions and confidential information.

TRAVEL REQUIRED:

No regular travel required. Occasional local travel between Albany and Troy locations may be requested based on operational needs.

RELATIONSHIPS:

Internal: Maintains close, daily contact with Club staff (professional and volunteer), Club members, and supervisor to receive/provide information, discuss issues, explain or interpret guidelines/instructions.

External: Maintains contact as needed with external community groups, schools, members’ parents and others to assist in answering questions or resolving issues that might arise.

CREDENTIALS, SKILLS/KNOWLEDGE REQUIRED:

Education and Experience:

• High School Diploma or GED required
• Associate's degree preferred
• Minimum 1 year experience in member services and/or customer service
• Experience with computers, software, phone systems, and data management preferred
• Must be 21 years of age

Required Certifications:

• Must complete all required BGCCA training within first 60 days of employment

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to work independently and in a team-oriented environment
• Strong analytical and problem-solving skills
• Excellent organizational skills and attention to detail
• Ability to prioritize tasks appropriately
• Excellent time management skills with proven ability to meet deadlines
• Ability to function well in a high-paced and at times stressful environment
• Proficient with Google Office Suite or related software
• Cash handling experience preferred
• Must pass a comprehensive background check, including fingerprinting, child abuse clearance, and sex offender registry check, as required by BGCCA.

PHYSICAL REQUIREMENTS:

This position may require:

• Standing/walking for up to 6 hours per day
• Ability to lift and move up to 25 pounds
• Fine motor coordination for computer work and filing
• Regular verbal communication with children, staff, and parents
• Visual acuity to monitor office activities and review documents
• Ability to sit for extended periods while performing desk work

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Boys & Girls Clubs of the Capital Area is an Equal Opportunity Employer and is committed to recruiting and hiring a diverse workforce. Persons from diverse backgrounds including communities of color, people with disabilities, and the LGBTQ+ community are encouraged to apply.

Compensation details: 16.25-16.75 Hourly Wage

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Descriptions & requirements

Job Description

$62100 / year target earnings

Route Sales Representatives are critical to our success at FritoLay! Our Route Sales Representatives are responsible for delivering, selling, and merchandising FritoLay's complete line of products including Lay's, Doritos, Cheetos, Tostitos, Fritos, and many more to local stores including gas stations, dollar stores, and large grocery stores. As a Route Sales Representative, you drive a FritoLay truck to different stores, work independently to unload orders, merchandise product, and partner with store managers to increase sales, order, and maintain records throughout the day.

Although you will start out as a Route Sales Representative for FritoLay, we are investing in helping you grow with us. This job can open the door to career opportunities with us or our parent company, PepsiCo. In this role, here are some of the frequent tasks you will be doing:

• Learn the basics of the role in four to six weeks of dedicated driving and selling training with our amazing team members
• Run routes for team members', experience different stores, and meet new customers
• Grow sales on the route by building relationships, selling in displays, and completing national initiatives
• Attain a route with set days off/schedule with time
• Work in a fun, fast paced, and physical environment

We operate 24 hours a day, so you may not have a typical schedule! Team members often work weekends and holidays. Our jobs are physical! If you have never worked in this type of role before, you should understand that you will be on your feet for the entirety of your shift. Here are the minimum qualifications of this job:

• Be 21 years of age or older
• Have a valid driver's license with proof of insurance and ability to obtain other licensures as required by state law
• Be able to frequently lift 40 lbs. with or without a reasonable accommodation

As a full-time team member, you will be eligible to receive full company benefits. You can learn more about our benefits on our career site, but here are some of the benefits we offer:

• 401(k) contribution
• Health, dental and vision insurance
• Financial support to help obtain a degree
• Company discounts and perks

Our application takes 20-25 minutes to finish on any device. Our mission is to get you in for an interview instead of jumping through hoops. Just keep an eye on your e-mail, and we will take care of the rest. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & View the PepsiCo EEO Policy.

Educate. Advocate. Drive Meaningful Hospice Referrals.

We are seeking a Hospice Care Consultant – Physician and Family Liaison to join our team. Reporting directly to the AVP of Business Development, you will focus on building strong relationships with physician practices, nurse practitioners, and their support teams to drive early and appropriate hospice referrals. You will serve as a brand ambassador, educating referral sources on hospice services while ensuring patients and families receive compassionate care.

Key Responsibilities:

• Execute consultative selling strategies to develop sustainable relationships with physicians, nurse practitioners, and healthcare decision-makers.

• Develop, implement, and evaluate strategic marketing and referral plans to meet budgeted admissions, census, revenue, and growth goals.

• Collaborate with clinical and operational teams to support hospice programs and ensure quality patient care.

• Represent the company at community events, physician offices, and professional meetings to promote hospice services.

• Educate healthcare providers, patients, and families about hospice benefits, clinical outcomes, and care services through presentations, in-services, and one-on-one meetings.

• Track referrals, admissions, and compliance with corporate, local, and federal regulations.

• Assist with physician and public education programs to increase community outreach.

Qualifications:

• Bachelor’s degree in business, marketing, communications, or related field preferred; or equivalent experience.

• Minimum 2 years of experience in physician referral development, healthcare marketing, or sales.

• Proven track record of successfully developing relationships with physicians and nurse practitioners.

• Knowledge of hospice, community resources, and patient-centered care practices.

• Strong consultative marketing, communication, and organizational skills.

Skills & Competencies:

• Excellent verbal and written communication skills with diverse audiences.

• Strong relationship-building and networking skills within healthcare communities.

• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and data systems.

• Ability to manage multiple priorities and work independently in a fast-paced environment.

• Sensitivity to the needs of terminally ill patients and their families.

Licenses & Certifications:

• Valid driver’s license and automobile liability insurance coverage.

Benefits for All Associates (Full-Time, Part-Time & Per Diem):

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund

Additional Full-Time Benefits:

• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply Today:
If you are a motivated, compassionate professional with a proven ability to build physician and community relationships, submit your application now and start your journey with our team.

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

• Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
• Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
• Home health care: Heartland Home Health
• Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Intermediate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members’ individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.

We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based on the Tampa, FL (Crosstown) Campus . Relocation assistance is not available for this position.

What you'll do:

• Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.

• Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.

• Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.

• Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.

• Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.

• Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).

• Monitors legislative initiatives that may impact economy, society, and personal financial situation.

• Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's

• products and services.

• May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.

• Serves as a resource to less experienced team members on escalated issues of a routine nature.

• Guides and influences less experienced team members.

Work Hours:

• Monday – Friday / 7:30am – 7:00pm (Central)

• An 8 hour shift will fall within these hours

• This role is required to be in office, with potential hybrid opportunity after 6 months.

What you have:

• High School diploma or GED

• Required maintenance of Life/Health license

• Required annual completion of AHIP and Broker/Carrier appointments when applicable.

• 1 year of financial industry and/or life sales experience

• Experience delivering frequent written and oral communication

• Experience acquiring and applying new concepts and information

• Experience processing and analyzing information

• Experience fulfilling requests and meeting deadlines

• Experience resolving conflict and negotiating

• Experience multi-tasking in an operating systems environment

• Experience participating in or leading teams

• Successful completion of a job-related assessment may be required

What sets you apart:

• 2+ years experience working in Sales with life insurance

• 1+ years experience working in a call center environment

• CLU® - Chartered Life Underwriter or comparable designation

• US military experience through military service or a military spouse/domestic partner

Compensation range: The salary range for this position is: $48,340.00 - $81,580.00.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

Location:

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

We are actively recruiting a Technical Marketer for the Photonics Platforms Business (PPB).

PPB creates brilliant solutions at the intersection of light and the human body. We build visual systems that make augmented reality effortless, beautiful, and deeply human. Born within Applied Materials, PPB combines startup-level agility with 50 years of material innovation expertise.

What began as a waveguide foundry quickly evolved into a fully integrated design-to-manufacturing capability. PPB owns the entire stack required to deliver consumer-grade AR experiences at scale, leveraging the world’s broadest portfolio of thin-film, patterning, and metrology technologies. With deep expertise in atomic-level materials engineering and unprecedented vertical integration, PPB is creating a world where photonics unlock new powers and possibilities for everyone.

We are looking for an experienced technical marketing expert to join our team, to help our go-to-market activities by driving analysis of ecosystem, cost, pricing, red team and bill-of-materials analysis.

General Profile: Recognized as an expert within the company. Anticipates internal and or external business challenges and/or regulatory issues; recommends process, product or service improvements. Solves unique and complex problems that have a broad impact on the business. Contributes to the development of functional strategy. Leads project teams to achieve milestones and objectives.

Key Responsibilities

1. Recognized as an expert and drives field/technical and customer engagement from a BU perspective.

2. Has expert understanding of global, technical and market trends and executes a systematic process for capturing competitive intelligence.

3. Drives alignment and tracks business focus on TAM, share, margin between BU and Field.

4. Leads project teams to achieve milestones/ objectives and map trends, opportunities and threats to roadmap and strategies.

5. Enhances technical communication and information flow between Field and Product Teams. Communicates customer info on applications, value validation and adoption issues.

6. Coordinate (TRM) Technical Review workshops with BU.

Functional Knowledge

• Regarded as the technical expert in their particular field
• Demonstrates in-depth and/or breadth of expertise in own discipline and broad knowledge of other disciplines within the function

Business Expertise

• Anticipates business and regulatory issues; recommends product, process or service improvements

Leadership

• Leads projects with notable risk and complexity; develops the strategy for project execution

Problem Solving

• Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions

Impact

• Impacts the direction and resource allocation for program, project or services; works within general functional policies and industry guidelines

Interpersonal Skills

• Communicates complex ideas, anticipates potential objections and persuades others, often at senior levels, to adopt a different point of view

Education: Bachelor's Degree

Location: Santa Clara, on-site full-time

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

Location:

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

We are actively recruiting a Strategic Partnerships Manager for our Optical Interconnect program in the Photonics Platforms Business (PPB).

PPB is a rapidly growing business within Applied Materials. We are harnessing the power of Applied Material’s world-leading material science and nano-fabrication capabilities to enable the next generation of Optical Interconnects for AI Data Centers.

The purpose of the Strategic Partnerships Manager role is to develop and nurture deep engagements with our most important partners.

Experience in the Photonics industry is essential

Key Responsibilities:

• Identify and develop deep long term partner relationships.
• Negotiate and own joint development agreements and programs.
• Scope and coordinate partner project plans and Statements of Work, in tight collaboration with engineering
• Team with the Engineering, Technical Project Management, Product Marketing, Manufacturing, and Supply Chain groups.
• Ensure execution to your commitments
• Transition Joint Development programs into long term supply arrangement together with the Supply Chain team.
• Shape partner and internal roadmaps.
• Keep up to date on the industry ecosystem, and educate the management team on changes, and what they mean.

Key skills and experience:

• Minimum Bachelor’s degree, ideally in a technical discipline. MBA a plus
• 5+ years of relevant professional experience
• Excellent communication skills, including active listening and questioning to really understand what partners bring to us, and what they need from us
• Fluent English language and experience communicating with people from different countries on the phone and in-person
• Experience in the AI Data Center, AI, or Silicon Photonics industries
• Experience developing strategic partnerships
• Business savvy – understands business basics
• Partner empathy
• Excellent presentation skills
• Experience influencing action without owning resources
• Experience in managing projects together with the engineering team
• Experience managing and leading multiple projects simultaneously
• Experience negotiating contracts and agreements
• Startup experience a plus

Additional Information

Time Type:

Employee Type:

Travel:

Relocation Eligible:

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at , or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

NOTE: THIS IS AN IN-PERSON ROLE

We are seeking dedicated individuals to join our team as a Manager in Training. In this role, you will have the unique opportunity to learn from the best in our company and receive mentorship from our executive leadership team.

As we continue to experience significant growth, we are looking to bring in individuals who are eager to learn, grow, and be mentored into leadership positions within our organization.

We are looking for individuals who are looking for a career. If you are looking for a career that does not have that glass ceiling, this might be the opportunity for you.

Must have a clean background and have your own transportation.

Career Opportunity with a 125+ Year-old company

• 
  
• Average 1st Year $75,000-$105,000
  
• Great Retirement Plan
  
• Access to company benefits
  
• Weekly Bonus
  
  

Key Responsibilities:

• 
  
• Service existing client base and manage client relationships.
  
• Supervision of team activity and results
  
• Train and develop incoming team members on existing systems.
  
• Daily reporting of field activity using Salesforce-based CRM
  
• Daily focus on client management/growth, training, and leadership development
  

Required Skills / Desired Qualifications:

• 
  
• Excellent organizational skills and attention to detail.
  
• Strong interpersonal and communication skills.
  
• Excellent time management skills with a proven ability to meet deadlines.
  
• Strong supervisory and leadership skills.
  
• Ability to prioritize tasks and delegate them when appropriate.
  
• Ability to function well in an occasional high-paced environment.
  
• Passion for helping people and developing relationships.
  
• Sales or customer service experience.
  
• Self-motivated and goal-oriented mindset.
  
• The desire to be active in the community.
  
• Knowledge of CRMs (Salesforce preferred).
  

Why Us?

• 
  
• Unlimited Earning Potential: Your dedication determines your earnings.
  

Company Culture:

• 
  
• Here people are ambitious but respectful, high-energy, and treat every member like family.
  
• We work hard, play hard, and are looking for someone with that same approach to growing their career that will be a fit for our office culture.
  
• Grow with Us: Dive into continuous learning and development opportunities
  

In this position, incumbent will manage, write, and track all Reconditioning, PDI, and Inventory Recall’s. Responsible for communication, work allocation, supervision of a team of (or individual) Technicians and Porters to ensure efficient and productive team performance and a compliant reconditioning process. An ideal candidate will have strong customer service skills with the motivation to achieve goals. 

The incumbent is responsible for efficient and timely processing of used vehicle reconditioning, PDI’s, and recall completion for all New / Used vehicles. The Reconditioning Manager’s goals are to produce:

• Increased Used Vehicle Gross and average monthly sales, by providing high quality, front line ready vehicles ready to be placed on-line.
• Increased Service/Parts Internal Gross, managing the Recall, Reconditioning and PDI process.

• Responsible for all internal repair orders written for PDI, CPO, New / Used Required Recalls and reconditioning service for all used vehicles.
• Participate in service and sales team meetings to provide updates on prior day performance.
• In conjunction with Service Director/ Manager the incumbent will maintain a schedule of Reconditioning / PDI Service Technician and Porter absences for training, vacation or personal reasons to assure a proper staffing to meet work demands.
• Identify all store inventory with open recalls, schedule and complete when parts are available.
• Liaise with parts / service team for timely recall completion. For non-brand products, the incumbent will liaise with other company stores selling the brand or non-company stores for recall completion.
• Create a comprehensive estimate based on their inspection and technician findings. The estimate must include contains specific work required, total cost and timing prior to work being performed. Estimate must be sent to via email to Sales Management Team for approval.  
• All repairs shall be on single repair order and closed by next business day of work completion.
• Insure best parts options and correct price is used for all recon work. Insure the correct labor time and sale amount are used based on an approved labor time guide.
• Perform QC’s for Jaguar and Land Rover and record findings using the SEF tool.
• Insure each CPO criteria is fulfilled, consistent with OEM and WHAG Standards.   
• Manage the Reconditioning Vendor relationships, to improve quality, cycle time and accurate timely invoices.

• High school diploma or general education degree (GED) required.
• Clean driving record and valid Driver License as this position operates motor vehicles.
• Flexibility to work various hours and weekends.
• Excellent communication skills both oral and written.
• Proper email and telephone etiquette.
• Must be comfortable with public communication.
• Intermediate level of competency using Microsoft Office Suite.

PId563ed9ead76-3631

• Operate telephone switchboard to answer, screen, or forward calls, providing information and taking messages.
• Greet persons entering the premises in a cheerful upbeat manner, determine nature and purpose of visit, and direct or escort them to specific destinations.
• Educates customer on current product line options and basic product specifications.
• Provide product information (brochures) for customers when requested.
• Provide and deliver the highest standards of service to our customers and provide assistance as needed.
• Works closely with salesperson.
• Supports F&I and sales team as needed.
• Upload and process invoices and Purchase Orders (POs) using CDK to ensure adherence to company guidelines.
• Ensure processing of invoices and POs for payment is completed timely and accurately.
• Transmit information or documents to customers, using computer, mail, or fax.
• Hear and resolve complaints from customers or the public.
• Provide information about the company, such as location of departments or offices, employees within the organization, or services provided.
• Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
• Process and prepare memos, correspondence, or other documents.
• Participates in required training assigned by management.
• Keep a current record of staff members' availability.
• Maintain lobby or reception area clean, neat and well organized.
• Maintains an organized, clean and safe work area.
• Provide coverage for other Customer Care Specialist when needed.
• Demonstrates the company’s core values.
• Complies with company’s policies and procedures.
• Other duties as assigned.

• Preferred bilingual in English and Spanish.Incumbent must maintain a polished, professional appearance. This position requires incumbent to be highly reliable and on time to work as scheduled. 

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