Sales Jobs in None, IL

Growing manufacturing company that has been in business for over 40 years has an outstanding opportunity available in the Chicago metropolitan area for a Production & Quality Manager. This position will have 8 direct reports.

The Quality & Production Manager is responsible for leading all manufacturing, quality, and shipping operations to ensure safe, efficient, and compliant production that meets customer and business requirements. This role oversees daily shop operations, quality systems, inspection processes, and shipping performance while driving continuous improvement in productivity, scrap reduction, on-time delivery, and customer satisfaction.

This position is a hands-on leader who builds discipline, accountability, and process consistency within a fast-paced manufacturing environment.

Key Responsibilities

Production Leadership

• Lead daily manufacturing operations to meet production schedules and delivery commitments
• Supervise Production Team Lead and production staff; ensure appropriate training, performance management, and workforce planning
• Monitor productivity, labor efficiency, and overtime
• Identify and implement process improvements to improve throughput and reduce waste
• Ensure compliance with safety policies and manufacturing standards

Quality Management

• Own the company’s quality management system and inspection processes
• Supervise Inspection/Quality Team Lead and inspection staff
• Lead root cause analysis and corrective actions for customer complaints and internal non-conformances
• Reduce scrap, rework, and quality-related costs
• Ensure product conformance to customer specifications and regulatory requirements
• Support continuous improvement initiatives

Shipping & Fulfillment

• Oversee shipping operations to ensure accurate, timely, and compliant order fulfillment
• Supervise shipping staff and coordinate workload priorities
• Ensure proper documentation, labeling, packaging, and customer-specific requirements are met
• Monitor on-time shipment performance and resolve delays proactively

Cross-Functional Coordination

• Partner with Purchasing to ensure material availability aligns with production needs
• Coordinate with Sales on production timing and feasibility
• Collaborate with Data Analytics to track KPIs and drive data-based improvements

Performance & Metrics Ownership

• Own KPIs including:
• On-time delivery
• Scrap and rework rates
• Labor efficiency
• Customer complaints
• Report operational performance and improvement initiatives to senior leadership

Qualifications

• 3-5+ years of manufacturing leadership experience
• Demonstrated experience managing both production teams and quality systems
• Experience supervising team leads or front-line supervisors
• Strong understanding of root cause analysis and corrective action processes
• Working knowledge of ERP systems
• Ability to interpret technical drawings, specifications, and manufacturing instructions
• Strong organizational and communication skills

Preferred

• Experience in small to mid-sized manufacturing environments
• Experience in ISO-certified environment
• Background in process improvement methodologies (Lean, Six Sigma, etc.)

Experience in plastic injection molding, extrusion, thermoplastics, rubber, TPE, elastomers, blow molding, thermoforming, or polyolefins would be a plus. This position offers a very competitive base salary, bonus potential and comprehensive benefits.

Growing manufacturing company that has been in business for over 40 years has an outstanding opportunity available in the Chicago metropolitan area for a Production & Quality Manager. This position will have 8 direct reports.

The Quality & Production Manager is responsible for leading all manufacturing, quality, and shipping operations to ensure safe, efficient, and compliant production that meets customer and business requirements. This role oversees daily shop operations, quality systems, inspection processes, and shipping performance while driving continuous improvement in productivity, scrap reduction, on-time delivery, and customer satisfaction.

This position is a hands-on leader who builds discipline, accountability, and process consistency within a fast-paced manufacturing environment.

Key Responsibilities

Production Leadership

• Lead daily manufacturing operations to meet production schedules and delivery commitments
• Supervise Production Team Lead and production staff; ensure appropriate training, performance management, and workforce planning
• Monitor productivity, labor efficiency, and overtime
• Identify and implement process improvements to improve throughput and reduce waste
• Ensure compliance with safety policies and manufacturing standards

Quality Management

• Own the company’s quality management system and inspection processes
• Supervise Inspection/Quality Team Lead and inspection staff
• Lead root cause analysis and corrective actions for customer complaints and internal non-conformances
• Reduce scrap, rework, and quality-related costs
• Ensure product conformance to customer specifications and regulatory requirements
• Support continuous improvement initiatives

Shipping & Fulfillment

• Oversee shipping operations to ensure accurate, timely, and compliant order fulfillment
• Supervise shipping staff and coordinate workload priorities
• Ensure proper documentation, labeling, packaging, and customer-specific requirements are met
• Monitor on-time shipment performance and resolve delays proactively

Cross-Functional Coordination

• Partner with Purchasing to ensure material availability aligns with production needs
• Coordinate with Sales on production timing and feasibility
• Collaborate with Data Analytics to track KPIs and drive data-based improvements

Performance & Metrics Ownership

• Own KPIs including:
• On-time delivery
• Scrap and rework rates
• Labor efficiency
• Customer complaints
• Report operational performance and improvement initiatives to senior leadership

Qualifications

• 3-5+ years of manufacturing leadership experience
• Demonstrated experience managing both production teams and quality systems
• Experience supervising team leads or front-line supervisors
• Strong understanding of root cause analysis and corrective action processes
• Working knowledge of ERP systems
• Ability to interpret technical drawings, specifications, and manufacturing instructions
• Strong organizational and communication skills

Preferred

• Experience in small to mid-sized manufacturing environments
• Experience in ISO-certified environment
• Background in process improvement methodologies (Lean, Six Sigma, etc.)

Experience in plastic injection molding, extrusion, thermoplastics, rubber, TPE, elastomers, blow molding, thermoforming, or polyolefins would be a plus.

At 3 years of manufacturing experience is a must. This position offers a very competitive base salary, bonus potential and comprehensive benefits.

Growing manufacturing company that has been in business for over 40 years has an outstanding opportunity available in the Chicago metropolitan area for a Production & Quality Manager. This position will have 8 direct reports.

The Quality & Production Manager is responsible for leading all manufacturing, quality, and shipping operations to ensure safe, efficient, and compliant production that meets customer and business requirements. This role oversees daily shop operations, quality systems, inspection processes, and shipping performance while driving continuous improvement in productivity, scrap reduction, on-time delivery, and customer satisfaction.

This position is a hands-on leader who builds discipline, accountability, and process consistency within a fast-paced manufacturing environment.

Key Responsibilities

Production Leadership

• Lead daily manufacturing operations to meet production schedules and delivery commitments
• Supervise Production Team Lead and production staff; ensure appropriate training, performance management, and workforce planning
• Monitor productivity, labor efficiency, and overtime
• Identify and implement process improvements to improve throughput and reduce waste
• Ensure compliance with safety policies and manufacturing standards

Quality Management

• Own the company’s quality management system and inspection processes
• Supervise Inspection/Quality Team Lead and inspection staff
• Lead root cause analysis and corrective actions for customer complaints and internal non-conformances
• Reduce scrap, rework, and quality-related costs
• Ensure product conformance to customer specifications and regulatory requirements
• Support continuous improvement initiatives

Shipping & Fulfillment

• Oversee shipping operations to ensure accurate, timely, and compliant order fulfillment
• Supervise shipping staff and coordinate workload priorities
• Ensure proper documentation, labeling, packaging, and customer-specific requirements are met
• Monitor on-time shipment performance and resolve delays proactively

Cross-Functional Coordination

• Partner with Purchasing to ensure material availability aligns with production needs
• Coordinate with Sales on production timing and feasibility
• Collaborate with Data Analytics to track KPIs and drive data-based improvements

Performance & Metrics Ownership

• Own KPIs including:
• On-time delivery
• Scrap and rework rates
• Labor efficiency
• Customer complaints
• Report operational performance and improvement initiatives to senior leadership

Qualifications

• 3-5+ years of manufacturing leadership experience
• Demonstrated experience managing both production teams and quality systems
• Experience supervising team leads or front-line supervisors
• Strong understanding of root cause analysis and corrective action processes
• Working knowledge of ERP systems
• Ability to interpret technical drawings, specifications, and manufacturing instructions
• Strong organizational and communication skills

Preferred

• Experience in small to mid-sized manufacturing environments
• Experience in ISO-certified environment
• Background in process improvement methodologies (Lean, Six Sigma, etc.)

Experience in plastic injection molding, extrusion, thermoplastics, rubber, TPE, elastomers, blow molding, thermoforming, or polyolefins would be a plus.

At 3 years of manufacturing experience is a must. This position offers a very competitive base salary, bonus potential and comprehensive benefits.

Position Title: Director of Manufacturing

Reports to: Head of Operations

Role Description

The Director of Manufacturing will play a pivotal role in overseeing and managing the daily operations of the manufacturing facility. This individual will be responsible for planning, directing, coordinating, and ensuring the smooth operation of all activities within the plant, with an emphasis on maintaining high productivity, efficiency, safety, and the highest quality standards. The Director of Manufacturing will collaborate with various departments, which include Product Development, Marketing and Accounting, in support of all commercial and financial objectives. Departments under Director of Manufacturing’s direct leadership include production, quality control, maintenance, and logistics.

Key Responsibilities

Leadership & Strategy

• Lead and mentor a cross-functional team of engineers, technicians, and production staff in eyewear frame manufacturing to drive continuous improvement and operational excellence.

• Develop and implement strategies to improve product quality, process capability, and manufacturing efficiency.

• Partner with design and product development team to transition new frame designs into scalable, stable production.

• Manage day-to-day operations of in-house frame manufacturing.

• Manage capital projects and equipment upgrades to enhance production capabilities and support scaling initiatives.

• Champion a culture of craftsmanship, innovation, and continuous improvement.

Product Engineering & Product Development Support

• Develop industry standards and provide DFM (Design for Manufacturability) feedback during early design phases, influencing materials, tolerances, and construction methods for new eyewear frames.

• Translate product design into production-ready engineering documentation, including drawings, BOMs, specifications, and process routings.

• Collaborate with manufacturing engineers and product designers to develop innovative solutions for frame construction, hinge integration, and surface finishing.

• Assist in the technical training of product development and production staff on new materials and processes.

• Document, standardize, and improve processes across machining, shaping, assembly, and finishing operations.

• Introduce and sustain lean manufacturing principles to reduce waste, improve quality, and shorten lead times.

• Lead root cause analysis and corrective actions for process and product issues.

• Maintain equipment capability and recommend capital investments in manufacturing technology. • Implement measurement and inspection methods for critical-to-quality features. Operational Excellence

• Develop metrics for yield, cycle time, and productivity to develop consistent, manual master planning for more predictable production throughput.

• Coordinate with supply chain and vendor partners on components and outsourced processes (e.g., plating, coatings, laser engraving).

• Team Leadership: Successfully manages the manufacturing, quality control, and industrial design teams, comprised of a skilled labor pool of exempt and non-exempt employees. Direct and lead the team with clear priorities and goals in support of broader business initiatives and to ensure quality, efficiency and collaboration at all times. Actively develops supervisors and leads to engage and motivate the workforce. Provides ongoing training/support for continuous skill development.
• Process Optimization & Continuous Improvement: Continuously evaluate existing processes to enhance output; leverage industry expertise as well as manufacturing background to implement the most efficient manufacturing solutions for eyewear production. Identify and implement new technologies, and systems to enhance resource use and streamline operations. Constantly strive to improve the operation in support of business goals and market needs (quality, cost, efficiency, timeliness etc.)
• Equipment & Machinery Oversight: Strong knowledge of specialized equipment and machinery, with the ability to diagnose, repair, and source parts, especially in collaboration with the Maintenance Manager.
• Cross-Department Collaboration: Work closely with executive leadership and other departments to achieve organizational goals and ensure operational efficiency. Key stakeholders include Product Development, Finance, Sales, Marketing, Purchasing
• Alignment with Business Plan: Work closely with key stakeholders to ensure manufacturing plans meet the expectations of the business (ie: COGS, timing, quality etc).
• Budget Mgt and Cost Control: Establish appropriate annual plans and budgets in support of production forecasts and actively manage labor and raw material costs to ensure targets are met. Sets the foundation for growth, scalability and profitability in the manufacturing center.

Required Qualifications:

• Bachelor's degree in Business, Logistics, Engineering, or other industry-related field required; MBA preferred  At least ten years of manufacturing experience
• Prior experience leading teams and managing complex initiatives

Position Details

• Full-time onsite position based at our Vernon Hills, IL Headquarters

About the job

Company Description

US Med-Equip (USME) is a leading provider of life-saving movable medical equipment and therapeutic surface rentals, trusted by top hospitals nationwide. The company is renowned for its commitment to delivering equipment within a two-hour-plus drive-time window, supported by 24/7 service and exceptional customer care. Recognized as an Inc. "Power Partner" and a "Top Workplace," USME supports healthcare professionals with on-demand rentals, certified biomedical services, and asset management solutions to ensure patient-ready equipment at all times. USME plays a vital role in healthcare by delivering innovative solutions that support hospitals and their teams in providing outstanding patient care.

Role Description

We are seeking a full-time, on-site Team Lead - Operations Supervisor. We are looking for a high-accountability leader to run branch operations in a fast-paced healthcare logistics environment. This role is not about sitting behind a desk. It’s about owning performance, leading from the front, and building a team that delivers for hospitals and patients every single day.

The Team Lead will oversee daily operations, ensuring efficiency in workflows, maintaining customer satisfaction, and managing team performance. Responsibilities include leading and mentoring a team, monitoring operational metrics, identifying opportunities for improvement, and ensuring adherence to company policies and procedures. The Team Lead will also be responsible for maintaining strong communication with team members and customers.

What You Will Own:

• Delivery & Pickup SLA performance
• Inventory control and asset utilization
• OVP and compliance completion
• Warehouse flow, fleet readiness, and safety
• Daily execution discipline and accountability

If metrics slip, you fix it. If culture drifts, you correct it. If the team needs development, you coach it.

What You Will Do:

• Lead and develop a team of CSRs and Senior CSRs
• Drive daily huddles and performance accountability
• Partner with Sales to ensure exceptional hospital service
• Control costs, overtime, and operational efficiency
• Build bench strength and future leaders

What We Are Looking For:

• 3–7+ years of operations leadership experience
• Experience in logistics, medical device, healthcare services, or last-mile delivery preferred
• Strong performance management mindset
• Data-driven and comfortable owning KPIs
• High ownership mentality — no excuses, solutions only

Veterans and candidates with prior military leadership experience are strongly encouraged to apply.

What You Will Get:

• Competitive base salary
• Performance-based incentive opportunity
• Healthcare benefits
• Leadership development path
• Real opportunity to grow into multi-site or regional leadership

If you’re the type of leader who wants to build something, not babysit something, this is your opportunity.

Apply directly or message me for a conversation.

To see what a day in the life of our team looks like, visit here:

Executive Assistant to CEO & COO (Naperville, In-Person)

Full-Time | Monday–Friday

SNT Biotech is a growing healthcare technology and diagnostics company focused on preventive screening solutions that help health plans and healthcare organizations close gaps in care.

We are seeking a highly polished, proactive, and exceptionally organized Executive Assistant to support our CEO and COO in our Naperville office.

This role is ideal for someone who has experience supporting senior executives in a fast-paced environment and who takes pride in keeping priorities organized, communications moving, and important follow-ups from falling through the cracks.

This is not a purely administrative role. In addition to executive support, this person will help coordinate business follow-up, organize leads and communications, and bring structure to a busy and growing organization.

This is an in-person role. Candidates must be able to commute to Naperville, Illinois Monday through Friday.

Key Responsibilities

Executive Support

• Manage complex calendars for the CEO and COO

• Coordinate internal and external meetings across multiple priorities

• Monitor high-volume inboxes and flag priority items

• Prepare daily and weekly priority lists to support executive focus

• Coordinate travel arrangements and meeting logistics

Communication and Follow-Up

• Draft polished professional emails and meeting follow-ups

• Track action items and ensure next steps are completed

• Maintain organized notes and summaries from meetings

• Support preparation of presentations and key documents

Business and Client Coordination

• Organize conference leads and follow-up activity

• Coordinate outreach and meeting scheduling with prospective clients

• Maintain CRM updates (Salesforce or similar systems)

• Assist with proposal preparation and follow-up materials

• Help leadership stay organized around active opportunities and conversations

Administrative Organization

• Maintain organized digital files and trackers

• Help create structure around recurring administrative and business tasks

• Support day-to-day coordination that keeps leadership operating efficiently

Qualifications

• 5+ years of experience supporting senior executives (CEO, COO, founder, or other C-suite leaders)

• Excellent written and verbal communication skills

• Strong organizational skills and attention to detail

• Ability to manage multiple priorities in a fast-moving environment

• High level of professionalism and discretion

• Comfortable using Google Workspace, Microsoft Office, LinkedIn, and CRM systems such as Salesforce

• Confident interacting with clients, partners, and senior stakeholders

• Must be able to work on-site in Naperville Monday through Friday

Preferred Experience

• Experience supporting executives in a founder-led or growing company

• Experience helping organize client follow-up or sales coordination

• Familiarity with CRM systems and conference lead follow-up

• Experience working in healthcare, diagnostics, or other fast-paced industries

Compensation and Benefits

Salary range: $65,000 – $80,000 depending on experience

Benefits include

• Health insurance

• 401(k)

• Paid time off

Why This Role Matters

This role plays an important part in helping leadership stay organized, responsive, and focused as the company continues to grow. The right person will become a trusted partner in keeping communication, priorities, and follow-ups moving across the business.

How to Apply

Please submit your resume along with a short paragraph explaining why you would be a strong fit for this role. Candidates must be able to work on-site in Naperville, Illinois.

Patient’s Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.

We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service.

Responsibilities

• Full-time Position - comes with full Benefits Package + Incentives

• Aptitude to multi task and have a highly self-disciplined work ethic

• Must be highly organized, focused, and motivated to work in our "Rolling Meadows " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.

• Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.

• Require individual to be an excellent communicator.

• Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.

Work in a collaborative environment where we learn and apply as a team.

Qualifications and Compensation

EXPERIENCE & EDUCATION

• Some College Preferred or Experience with Administrative Tasks

COMPENSATION

• Salary is commensurate with experience

• Medical and Dental - (Full Time)

• 401K - Company Matching (Full Time)

• FSA – Flexible Spending Account (Full Time)

• Vacation and Holidays (Full Time)

• PC Gains - Profit Sharing

We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.

Best regards,

Patient’s Choice Management

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members at more than 1,300 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are seeking an individual to join our organization as a Business Development Analyst supporting the Aspen Dental brand. This challenging position will provide support to one of the most dynamic segments of our company; our Practice Ownership Program (POP). The Business Development Analyst will facilitate Owner financing with 3rd Party lenders, work with Finance during month-end close regarding Practice Ownership Program economics and accounting. This position will also involve providing ongoing support for the Practice Owners via financial and ad-hoc analysis, as well as deal and financing support.

Responsibilities:

With appropriate guidance this role will be accountable for the following:

• Facilitate Owner financing with 3rd Party lenders
• Support month-end close process for Owners in partnership with Finance team
• Assist in monthly Profit and Loss statement reviews with prospective Owners and existing Owners.
• Prepare ad-hoc analysis and manage TAG support and follow-up (ongoing practice requests)
• Assist, track, and follow up with internal stakeholders and Owners in the transactions from start to completion
• Prepare and present presentations with Executive Management team on Practice Owner growth
• Data Analysis and recommendations on system and process improvements

Minimum Education and Experience:

The person selected for this new and exciting opportunity will possess a Bachelor’s in Business Administration. While a few years of experience in a finance or business analyst role will be helpful, even more essential is a desire to succeed. You will need to be a highly effective communicator as you will interact with Senior Management and High Net Worth individuals. The ability to build strong business relationships in a multicultural environment is essential. This role will utilize spreadsheets extensively and an understanding of P&L’s and other financial statements will be needed. You should be skilled in the use of Microsoft Office, Financial Reporting Tools, and presentation software.

In summary, if you are a driven individual willing to provide all the skill and energy required to meet the demands of a growing sales and business development team then we would welcome hearing from you.

Annual Pay Range: $75-90k

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match

Toro Construction Corp 

Location: Orland Park, IL (Onsite) 

Full-Time | General Contracting Division 

Competitive Salary: based on experience 

About the Role 

Toro Construction Corp is seeking a highly motivated and experienced Project Manager/Estimator to join our General Contracting Division. This role plays a critical part in both managing construction projects from start to finish and driving the preconstruction/estimating process for public and private sector work. You will be an essential leader in our team, overseeing all phases of project execution while ensuring bids are competitive, accurate, and aligned with our company goals. 

As a full-time professional, you’ll be expected to work the hours necessary to ensure your projects succeed. In return, we offer a competitive compensation package, benefits, and a collaborative work environment where leadership, accountability, and growth are highly valued. 

Key Responsibilities 

Project Management Duties: 

• Manage all aspects of construction projects through full lifecycle – scope, schedule, cost, quality, and team. 
• Collaborate with Superintendents to develop and maintain the Master Schedule; review and update weekly. 
• Serve as the primary client contact; establish and maintain strong relationships with owners, architects, engineers, and subcontractors. 
• Monitor and control project budgets; proactively manage costs to avoid overruns. 
• Prepare and execute subcontracts, purchase orders, and change orders. 
• Lead project meetings, site visits, and ensure compliance with Toro’s Safety Plan. 
• Mentor and train junior staff including Project Engineers and Assistant PMs. 
• Support and protect Toro Construction’s core values of Integrity, Humility, Trust, Respect, Passion, and Courage. 

Estimating / Preconstruction Duties: 

• Lead estimating for new opportunities, from bid identification to submission. 
• Coordinate and lead weekly estimating meetings. 
• Perform detailed takeoffs and develop estimates for executive review. 
• Analyze risk, market competitiveness, and subcontractor pricing to develop winning proposals. 
• Oversee and mentor estimating team members. 
• Participate in pre-bid meetings and site visits. 
• Estimate self-performed scopes such as carpentry and drywall when applicable. 

Qualifications 

• Bachelor’s degree in construction management, Engineering, or related field. 
• 5–8 years of experience in construction project management and estimating. 
• Strong leadership and decision-making skills with the ability to motivate and guide teams. 
• Proven ability to complete projects on time, on budget, and within scope. 
• Familiarity with public work/government contract projects. 
• PMP Certification (preferred). 
• Proficiency in: Bluebeam, Primavera, Microsoft Project, Procore, Building Connected. 
• Excellent communication skills – both written and verbal. 
• Detail-oriented, analytical, and resourceful. 

Compensation & Benefits 

• Competitive Salary: Based on experience. 
• Sales Bonus: Performance-based bonus opportunities tied to salary and project success. 
• Vehicle/Fuel Allowance: Monthly reimbursement via approved expense reports. 
• Paid Time Off: 80 hours PTO annually (vacation and sick time accrual begins after first year). 
• Paid National Holidays 
• Health Coverage: Employer-sponsored hospitalization plan; dependent coverage available at employee’s cost. Toro covers 50% of employee premium. 
• Technology Package: Company laptop, case, and wireless card provided. 

Work Environment 

• This position regularly requires long hours and occasional weekend work. 
• This role is on-site or office-based. 
• Travel is primarily local, with occasional out-of-town or overnight travel as needed by project demands. 

Ready to Join Us? 

If you're a detail-driven, hands-on leader passionate about building great projects and great teams, we want to hear from you. 

Position Summary

The Property Management Associate (PMA) administers the property’s short-term revenue programs, oversees community-based programs, assists with implementing mall marketing programs, and manages retailer and community relations. The PMA serves as a liaison across multiple functions including but not limited to Mall Management, Business Development, Strategic Partnerships, Leasing, and Marketing.

Responsibilities

Revenue Administration

• Administer specialty leasing (retail merchandising units and kiosks) deals; prepare deal sheets & packets within Salesforce, facilitate license agreement execution, complete merchant on-boarding process, and maintain merchant files to comply with audit guidelines
• Administer strategic partnership deals including obtaining collateral, coordinating installation and removal per contracted term
• Serve as primary on-site contact for business development program; resolve complaints and communicate any issues to the GM and appropriate Business Development contact
• Ensure merchants adhere to company guidelines and visual standards
• Screen, prospect, and route business development (specialty leasing and strategic partnerships) leads to appropriate representative
• Participate in specialty leasing site visits with prospective merchants as requested
• Identify appropriate merchant placement based upon available space inventory & building code requirements
• Coordinate merchant opening and closing logistics with operations and security; coordinate install and removal of RMUs, banners, signage, and advertisements
• Work with Tenant Coordination to obtain approved drawings and municipality permits for new kiosks
• Provide proof of performance for national and local advertising deals and activations as requested
• Post and maintain collateral, coordinate installation and removal per contracted terms
• Educate merchants on rent collection system, verify payments, follow-up and collect Accounts Receivable as needed
• Collect and track specialty leasing merchant sales; calculate and bill overage & breakpoints
• Administer storage rental program, which includes negotiating new and renewal agreements, tracking occupancy, and other related activity
• Oversee merchant Insurance Program which includes, but not limited to, signing up qualifying new and existing merchants, ensuring Certificates of Insurance are current
• Oversee Holiday photo set operator/vendor, including but not limited to, being the main point of contact, coordinating set install, monitoring daily operations, tracking sales, and coordinating set removal
• Deliver violation letters and/or action notices as approved by GM and Business Development
• At the discretion of leadership, may be required to participate in the Manager on Duty (MOD) schedule during non-office hours, including evenings, weekends, and holidays. MOD coverage may include being on call, or on-site when appropriate. The on-site requirements of the MOD will be determined and approved by leadership.

Marketing, Community, Customer Experience

• Implement portfolio-wide and community programming and events
• Secure retailer participation for events (sampling, demos, offers, displays, etc.), execute event implementation, collect results and highlights, and submit Community Event Tracker
• Maintain property social media account and website, including but not limited to updates and responses
• Submit local content for digital screens
• Coordinate installation of barricade graphics and/or window displays for vacant spaces
• Administer in-mall directories to include store listing updates. Monitor content and operations of directories, digital signage, and banner program to ensure no operational issues

Miscellaneous

• Other duties as assigned

Qualifications

• High School degree or GED required; Associate’s or Bachelor’s degree preferred
• 1-3 years shopping center or retail experience
• Strong project management, organizational skills, and interpersonal skills with attention to detail
• Ability to analyze and interpret financial reports, budgets, contracts, and legal documents
• Ability to adapt to a dynamic work environment
• Supervisory and coaching skills with ability to delegate tasks
• Demonstrate effective conflict resolution and customer service skills for interaction with merchants, customers, and co-workers
• Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Salesforce