Sales Jobs in None, FL
663 positions found — Page 8
Under the direct supervision of the Team Leader (TL), this is a non-exempt leadership role. The primary responsibilities of the Keyholder are to ensure world-class customer service, POS sales, facility security and maintenance, and processing merchandise. The Keyholders goal is to ensure the efficient and cost effective operation of the GICF retail stores through security of corporate assets, customer relations, sale of donated goods, and accurate cash register operations, in order to maximize profitability and increase training opportunities.
Essential Functions/Duties:
1. Ensures 100% world-class customer service
2. Opens and closes as required including assigning POS drawers, providing change for cashiers, documenting Team Member absence, assigning duties as applicable.
3. Handling and processing of incoming donation flow in and out
4. Ensures loss prevention and risk management policies and procedures.
5. Ensures a neat, clean, organized, and safe facility.
6. Assists in the proper inventory control and rotation of apparel and hard goods in a timely manner to ensure a full and fresh inventory.
7. Keeps abreast of merchandise knowledge, industry trends and competitive pricing.
8. Ensures statistical counts (i.e., donor counts, apparel hung, rotation count, etc.) are completed in an accurate and timely manner. Completes register pulls, readings, cash reports, daily activity reports, transmittal of reports and daily deposits in accordance with Goodwills policies and procedures as required.
9. Performs assigned duties within the framework of our Guiding Principles and Core Values.
10. May be asked to participate in activities outside of Goodwill.
11. Attends in-service and related training as assigned by the TL.
12. Performs other duties as assigned by the TL.
QualificationsQualifications/Competencies:
1. Experience in business setting preferred.
2. G.E.D. or high school diploma preferred.
3. Basic computer skills required.
Physical Requirements:
1. Able to bend, reach and stand for extensive periods of time and lift up to forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
2. Able to perform tasks that require repetitive motion; i.e., tagging or hanging clothes. Manual dexterity is required.
Special Requirements:
1. Must be willing and able to work evenings and weekends.
2. Must have a reliable means of transportation.
Critical Performance Factors:
1. Efficiency (Location vs goal)
2. Transaction Value (Location vs goal)
3. Donor Value (Location vs goal)
4. Sales per Labor Hour vs LY (Location vs goal)
5. Sales vs Budget (Location vs goal)
6. Payroll as a percent of revenue (Location vs goal)
7. Retention (New Hire 90 day retention and annual retention vs LY)
8. Customer Service (Internal and External)
9. Operations - GGC Internal Audit metric score
10. Safety GGC Safety metric score
11. Attendance - Works schedule as assigned, notify leadership as needed with no recurring issues
12. Quality of Work (Attitude, sense of urgency, image, productivity, individual safety performance)
13. Customer Service (10 second rule internal and external customers, smile, integrity of process and feedback)
14. Work Quantity One-Day Processing, consistently meets production count goals
Education and/or Experience: High School education or equivalent is required. A minimum of two (2) years retail and one (1) year supervisory experience. Prefer working experience with people who have disabilities and/or previous Goodwill experience.
Math Ability: Level 3: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Computer Skills: To perform this job successfully, an individual should have beginner knowledge of MS Word, Excel, and Outlook.
Supervisory Responsibilities: This position has supervisory responsibilities but no subordinate supervisors.
Purchasing Authority: No Purchasing Authority
Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.
Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results
Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs
Plan and lead the execution of class and in-store events in accordance with Company programs
Lead the omnichannel processes
Manage and execute shrink and safety programs
Assist with cash reconciliation and bank deposits
Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed
Assist with the onboarding of new Team Members
Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development
Serve as Manager on Duty (MOD)
Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others
Acknowledge customers, help locate the product and provide solutions
Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget
Manage and execute the shrink and safety programs
Cross train in Custom Framing selling and production
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager
Preferred Type of experience the job requires:
Retail management experience preferred
Physical Requirements
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
The Michaels Companies Inc. operates over 1,300 stores in 49 states and Canada and and .
Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Manages all aspects of a single large facility or multiple locations in a market to achieve maximum sales and profits with available resources.
Responsible for the overall sales (professional and retail), operations, production, delivery, purchasing, and inventory control of the market locations.
Oversees the daily operations of the market locations.
Helps to create and enforce staffing measures that reduce employee turnover and help to increase company profits.
Recommends capital improvements in view of forecasted demand for various products, efficiency of current equipment, etc.
Supports and reinforces company safety initiatives to ensure all OSHA and DOT requirements are adhered to.
Responsible for budget accountability and reporting as it pertains to the financial goals of the company.
Works to establish standard cost, operating budgets, and acceptable inventory levels.
Monitors expenses and creates new methods to improve each location's financial performance.
Bachelor's degree from four-year college or university and seven to ten years of directly related managerial experience and/or training; or equivalent combination of education and experience. Must have prior experience in building materials industry.
Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email . Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.
EEO THE LAW - English/Spanish
EEO IS THE LAW - SUPPLEMENT - English/Spanish
Pay Transparency Provision - English/Spanish
Upholds the companys open door policy by meeting with associates and listening to concerns, researching issues, reviewing company policies and procedures, and providing resolutions for associates including proactively seeking out associate comments and concerns by meeting with associates in their work areas. Initiates, directs, and participates in community outreach programs and encourages and supports associates and managers in serving as good members of the community including establishing and maintaining relationships with key individuals or groups in the community as the representative for the company, presenting the companys perspective to various external organizations, following the companys media guidelines, and championing company-sponsored programs, events, and sustainability efforts to associates, customers, and the local community in order to emphasize the facility as part of the community. Drives the financial performance of the facility by ensuring that sales and profit goals are achieved including leading the management team in controlling expenses to ensure they are indexed to sales, developing and implementing plans to correct any deficiencies in financial performance in the facility, overseeing the creation of budgets, and participating in analyzing economic trends and community needs for budget forecasting. Models enforces and provides direction and guidance to hourly associates and managers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues are successfully resolved within company guidelines and standards. Directs the management team in facility operations and communicates with both management and hourly associates about facility operations, merchandising, and company direction. Drives sales in the facility by ensuring effective merchandise presentation including accurate and competitive pricing, proper signing, in-stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs. Ensures the success of the academy training environment and store standards by meeting the store requirements as defined in the academy store standards and standard operating procedures, creating an engaging and environment within the academy store for example a high-performance culture, integrating and including academy associates in leadership and store meetings and activities that supports associate engagement in the overall facility, advising academy staff on training curriculum content, engaging the trainees during their store assignment for example being available to trainees, providing job shadowing opportunities, acting as a culture champion, engaging the customers within the academy training format, and maintaining a high level of customer service within the facility, serving as a visible operations champion in the academy program for example welcoming and introductions to new trainee group, speaking on relevant business experience, acting as an academy advocate across the supported markets, and participating in the talent planning and succession planning within the supported markets. Drives the execution of multiple business plans and projects by identifying customer and operational needs, developing and communicating business plans and priorities, removing barriers and obstacles that impact performance, providing resources, identifying performance standards, measuring progress, and adjusting performance accordingly, developing contingency plans, and demonstrating adaptability and supporting continuous learning. Provides supervision and development opportunities for associates by selecting and training, mentoring, assigning duties, building a team-based work environment, establishing performance expectations, and conducting regular performance evaluations, providing recognition and rewards, coaching for success and improvement, and promoting a belonging mindset in the workplace. Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application, ensuring compliance with them, and utilizing and supporting the open door policy: ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives, consulting with business partners, managers, coworkers, or other key stakeholders, soliciting, evaluating, and applying suggestions for improving efficiency and cost-effectiveness, and participating in and supporting community outreach events.
What You'll DoRespect the individual: builds high-performing teams, embraces differences in people, cultures, ideas, and experiences, creates a workplace where associates feel seen, supported, and connected through a culture of belonging, creates opportunities for all associates to thrive and perform. Act with integrity: maintains and promotes the highest standards of integrity, ethics, and compliance, models the Walmart values to support and foster our culture, holds oneself and others accountable, supports Walmarts goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us, creating a sense of belonging, eliminating waste, participating in local giving. Serve our customers and members: delivers results while putting the customer first, considers and adapts to how, where, and when customers shop, and applies the EDLP and EDLC business models to all plans. Serve our customers and members: makes decisions based on data insights and analysis, balances short and long-term priorities, and considers our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans. Strive for excellence: displays curiosity and a desire to learn, takes calculated risks, demonstrates courage and resilience, and encourages learning from mistakes. Strive for excellence: drives continuous improvements, adopts and encourages the use of new technologies and skills, and supports others through change.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, military leave pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
Minimum Qualifications4 years general management experience to include financial accountability. 4 years experience supervising 50 or more exempt and non-exempt associates/employees to include the responsibility of performance management, mentoring, hiring, and firing. For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training. For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility. Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments. Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
Preferred QualificationsBachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Running a fresh or dry grocery area.
Primary Location9840 S Military Trl Ste G-1, Boynton Beach, FL 33436-3201, United States of America
Work Where You Matter
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar /about-us.html.
Job Details
GENERAL SUMMARY:
Function as a Cashier and/or Stocker and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.
DUTIES and ESSENTIAL JOB FUNCTIONS:
* Unload trucks according to the prescribed process for the store.
* Follow company work processes to receive, open and unpack cartons and totes.
* Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
* Restock returned and recovered merchandise.
* Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
* Assist in plan-o-gram implementation and maintenance.
* Assist customers by locating merchandise.
* Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
* Greet customers as they enter the store.
* Maintain register countertops and bags; implement register countertop plan-o-grams.
* Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
* Collect payment from customer and make change.
* Clean front end of store and help set up sidewalk displays.
* Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
* Provide superior customer service leadership.
* Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
* Open and/or close the store under specific direction of the Area Manager.
In the Absence of the Store Manager or Assistant Store Manager:
* Authorize and sign for refunds and overrides; count register; make bank deposits.
* Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
* Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
* Monitor cameras for unusual activities (customers and employees), if applicable.
* Supply cashiers with change when needed.
* Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Qualifications
KNOWLEDGE and SKILLS:
* Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
* Knowledge of cash handling procedures including cashier accountability and deposit control.
* Ability to perform IBM cash register functions.
* Knowledge of cash, facility and safety control policies and practices.
* Effective interpersonal and oral & written communication skills.
* Understanding of safety policies and practices.
* Ability to read and follow plan-o-gram and merchandise presentation guidance.
WORK EXPERIENCE and/or EDUCATION:
* High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Relocation assistance is not available for this position.
Dollar General Corporation is an equal opportunity employer.
This isn't a back-office, administrative role it's a front-line leadership position where your success is measured by how well you and your team do two things:
- Delivering an outstanding customer experience
- Meeting and exceeding sales and membership goals
Hand & Stone Massage and Facial Spa is seeking a Guest Experience Sales Leader who can inspire, coach, and drive a team to new levels of success. If you love leading people, celebrating wins, and creating memorable experiences for customers this role is for you!
Leading two thriving spas (Panama City Beach & Destin), you'll step into a true multi-unit leadership role where you'll recruit, train, and inspire our teams to achieve amazing results.
What you'll do:
- Lead daily huddles that energize and align the team. Lead by example, walk the talk.
- Build, coach, and motivate a team to crush sales and membership goals.
- Keep the customer experience at the heart of everything from check-in to check-out.
- Celebrate wins, recognize talent, and grow your team's confidence and skills.
- Roll out promotions, contests, and community events that bring the spa to life.
- Own the numbers track results and turn insights into action plans that win.
What we're looking for:
- 2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred).
- A high emotional IQ motivator who thrives on coaching and team development.
- Goal-oriented with a proven track record of driving results.
- An excellent communicator who inspires positivity and accountability.
- Someone who leads from the front desk and breakroom not from the office.
Why you'll love it here:
- Competitive base pay + monthly and quarterly performance bonuses.
- Benefits and employee perks.
- Ongoing leadership development and training shaped with your input.
- A supportive, high-energy culture where wins are celebrated and your leadership makes an impact every single day. Team outings. Even a company cruise.
- Room to grow this role is a launchpad for ambitious leaders ready to step into broader multi-unit or regional leadership in the future as we have additional spas in our development plan.
Ready to lead, inspire, and grow with a team that loves what they do? Apply today and let's build success together!
Start your career with Enterprise Mobility! We're hiring immediately for our respected Management Training Program.
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning and an open end that's full of opportunities. With training, development, mentoring, and a culture of promotion from within, you'll always be progressing in your career.
This position is located at 2024 W 23rd St, Panama City, FL 32405 and the surrounding markets of Marianna, FL 32446.
We offer a robust Benefits Package including, but not limited to:
- Competitive Compensation - This position offers targeted 1st year annual compensation of $50,000 with an average 47 hour work week.
- Paid Time Off, starting with 12 off per year
- Health, Dental, Vision insurance; Life Insurance; Prescription coverage
- Employee discounts on car rentals, car purchases and much more!
- 401(k) retirement plan with company match and profit sharing
Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
ResponsibilitiesWe are now hiring for immediate openings in our Management Training program. As a MT, you'll start learning our business from day one while based out of one of our neighborhood branches. You will be entrusted to serve as both the face of Enterprise to customers and partners and the behind-the-scenes operational expert. In our structured program, you will master the knowledge and skills you need to eventually run your own branch, cultivate new business and develop your team.
In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business.
We'll teach you how to excel at customer service, sales and marketing, finance, and operations. And you'll learn what it means to always put our customers first. Ours is a culture of friendly competition, which is critical to growing our business and your success.
Equal Opportunity Employer/Disability/Veterans
Qualifications- Must have a Bachelors Degree, or be within 1 semester of graduating with a Bachelors.
- Must be at least 18 years of age.
- Must have a current and valid driver's license with no more than 2 moving violations and/or at fault accidents on driving record within the past 3 years.
- Candidates with more than 1 excessive speeding violation (defined as 26 or more miles per hour over the posted speed limit) on their driving record within the last 3 years will be disqualified from consideration.
- No drug or alcohol related convictions on driving record within the past 5 years (i.e. DUI, DWI).
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Cintas is seeking a Sales Representative to focus on new business-to-business account development in our Facility Services Division. Responsibilities include prospecting, cold calling, setting appointments with prospects, presenting programs and meeting a sales quota. Sales Representatives will also transport samples of products for presentations. Cintas provides a thorough sales training program, which includes product knowledge, mentorship, sales process and business development strategies.
Key Responsibilities:
- Generating revenue and meeting sales targets
- Developing and qualifying leads within respective territory to drive additional sales opportunities through cold-calling and lead generation campaigns
- Gathering and utilizing business intelligence on prospects to support sales calls, product presentations and driving new business
Our Sales Representatives enjoy:
- Solid base salary and commission potential
- Extensive car package (lease/gas/insurance/maintenance allowance)
- Monthly/Quarterly performance bonuses & incentives
- Comprehensive 12-week sales training program
- Mentorship program
- Tablet & AirCard
- Annual recognition events
Required:
- Minimum of 1 year outside sales experience or successful completion of a Cintas sales training program
- Valid driver's license
- High School Diploma/GED; Bachelor's Degree preferred
Preferred:
- New business-to-business (B2B) sales experience
- Hunter sales mentality - goal driven and self-motivated
- Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), intranet/internet and Contact Management System
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Sales Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 1st Shift
Nearest Major Market: Fort Lauderdale Nearest Secondary Market: Miami Job Segment: Sales Rep, Outside Sales, Facilities, Business Intelligence, Sales, Operations, Technology
KR SOLAR POWERED BY LOTUS is currently seeking a motivated and enthusiastic Solar Appointment Setter to join our team. As a Solar Appointment Setter, you will play a crucial role in generating leads and setting up appointments for our solar sales consultants. You will be responsible for making outbound calls to potential customers, explaining the benefits of solar energy, and scheduling appointments for our sales team.
At KR SOLAR, we are dedicated to providing environmentally friendly energy solutions and helping homeowners save money while reducing their carbon footprint. We value teamwork, innovation, and customer satisfaction. Join us to be part of a company that is making a positive impact on the environment and society.
Responsibilities- Meet with potential customers to generate interest in solar energy
- Explain the benefits of solar energy and schedule appointments for our sales consultants
- Maintain accurate and up-to-date records of customer interactions and appointments
- Follow up with potential customers to ensure their needs are met and appointments are confirmed
- Collaborate with the sales team to optimize lead generation strategies
- Stay up-to-date with industry trends, competitor activities, and solar market developments
The purpose of the Front End Lead is to provide oversight and leadership to our front end operations. With a strong focus on delivering exceptional customer service, you will lead the front end associates, ensuring a seamless and efficient checkout process.
Responsibilities include:
- Ensure comprehensive training for new front end associates and oversee their development.
- Oversee cashier transactions and customer service desk layaway transactions including monthly layaway audits.
- Empower Cashiers to effectively utilize the cashier script for seamless customer interactions, educating them on company programs such as loyalty program, RK Visa, and RK Plus Protection Plan (RKPPP).
- Provide additional assistance to cashiers by running a register to ensure the front-end runs smoothly without interruption.
- Establish and maintain margin bins to optimize product visibility and organization.
- Communicate professionally with all Rural King associates and customers.
- Aid customers by offering load outs, coordinating with Outside Recover Associates to ensure prompt response.
- Execute accurate cash management, returns, layaways, exchanges, and price dispute resolutions.
- Set up and manage tax-exempt customer plans, ensuring accuracy and compliance.
- Ensure proper deactivation of either EAS (Electronic Article Surveillance) devices or spider wrapped products as needed.
- Assist in shrink awareness by researching all cash shortages and taking corrective action in the register to resolve the problem.
- Maintain heightened awareness of your surroundings to prevent loss (shrink) and deliver exceptional customer service.
- Respond to incoming calls at the registers with impeccable phone etiquette, identifying the store and yourself as a representative of Rural King using a professional and friendly demeanor.
- Complete daily paperwork process including the bank deposit and safe audits.
- Oversee the popcorn and coffee stations to ensure they are maintained in a timely manner to meet customer demands and maintain a positive experience.
- Take initiative in ordering necessary store supplies for optimal front-end operations.
- Oversee the Buy Online Pick Up in Store (BOPIS) process, customer interactions with online transactions, and store fulfillment and customer pickups.
- Conduct a weekly BOPIS audit, comparing physical products to orders in the systems, identifying items beyond the 14-day pick-up window.
- Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.
- Participate in cross-training for flexibility in various departments and responsibilities.
- Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
- Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
- Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
- Perform other duties as assigned.
Essential Qualities for Success include:
- At least 3 years of retail cashier or retail supervisory experience or equivalent combination of experience and education.
- Meticulous attention to detail and strong math skills for accurate cash handling.
- Demonstrated ability to thoroughly review and analyze information, identifying errors or inconsistencies to maintain high levels of accuracy.
- Excellent communication skills to implement policies and procedures, direct staff, and provide customer service.
- Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
- Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
- Excellent customer service skills.
- Proficiency with Microsoft Office Suite or related software.
- Working knowledge of Microsoft Office Suite.
- Comfortable navigating computer systems and software to assist customers or manage activities.
- Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates.
Physical Requirements include:
- Ability to maintain a seated or standing position for extended durations.
- Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
- Able to navigate and access all facilities.
- Skill to effectively communicate verbally with others, both in-person and via electronic devices.
- Close vision for computer-related activities.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.