Sales Jobs in Mn
292 positions found — Page 15
Plans and coordinates the pre-press department workflow in a manner which will consistently meet customer requirements and meet team and corporate profit goals. Provides leadership to all screen and digital pre-press production art personnel. Participates with Sales department on new design requests. Continually effects improvement in quality, methods and productivity by identifying waste and eliminating it. Provides technical knowledge and assistance to all areas.
DUTIES
Oversees daily screen and digital pre-press production art activities including file preparation, color management and proofing to ensure efficiency and quality standards are met.
- Schedules and monitors the daily pre-press production art workflow to ensure timely and efficient production.
- Controls and monitors processes; ensures in-process inspections are conducted.
- Works with sales, customer service and production teams to pre-plan orders, determine optimum processing methods, resolve artwork issues and clarify specifications.
- Oversees color management programs for screen and digital printing processes.
- Communicates with internal staff and customers as needed to provide technical assistance.
- Ensures a system for maintaining art files and archives.
Meets with and collaborates with Sales on new design requests.
- Determines scope of project.
- Recommends proper materials for project.
- Reviews nesting and various size elements.
- Assists Estimating with pricing.
- Provides technical guidance on structural elements of point-of-purchase (POP) displays.
- Collaborates with outside creative design personnel.
Management responsibilities.
- Conducts area meetings on a regular basis.
- Evaluates direct staff via the performance review process.
- Equitably interprets and enforces company policy within the area.
- Identifies, recommends and coordinates with manager and Human Resources, all decisions regarding hiring, training, evaluating, promoting and disciplining of associates consistent with corporate policies.
- Ensures training and cross training of staff.
- Keeps manager informed of problems adversely affecting the team; makes recommendations for corrective action.
- Ensures all safety practices and procedures are followed; provides appropriate training and equipment.
Responsible for quality improvement process.
- Develops process operator instructions and work instructions and conducts periodic audits of same.
- Ensures compliance with quality procedures including Blaze and First Article Inspections.
- Ensures timely response to formal and informal corrective action through the immediate use of problem solving tools to prevent reoccurrence.
Performs other duties as assigned or apparent.
KNOWLEDGE, SKILLS AND ABILITIES
- Thorough knowledge of screen and digital printing processes.
- Thorough knowledge of print and color theory, and appropriate methods to produce required art and digital files.
- Thorough knowledge of various pre-press software and technologies such as Mac software, and Adobe Creative Suite.
- Thorough knowledge of pre-press operations and printing processes, including file preparation, color correction, and proofing techniques.
- Considerable knowledge of structural point-of-purchase (POP) design elements.
- Working knowledge of electronic cutting equipment, methods and processes (i.e. Zund, Kongsberg, Routers, Plotters.)
- Considerable ability to identify, analyze and resolve production-related problems including troubleshooting file issues and quickly resolving technical challenges.
- Considerable ability to lead departmental staff, provide performance feedback and technical guidance.
- Considerable ability to deal tactfully and effectively with associates, vendors and customers, while supporting company policies.
- Considerable verbal and written communication skills.
- Considerable ability to work in a high-pressure, demanding work environment.
- Considerable ability to stay abreast of technological advances and trends in the printing industry.
MINIMUM QUALIFICATIONS
- Bachelor’s degree from four-year college or university with emphasis on commercial art, or computer graphic design.
- Five years of screen printing and/or digital imaging pre-press experience.
- Two years of Pre-Press management experience.
- Must not be color blind.
Procurement Specialist
Brown Tank LLC | Oakdale, MN
Full-Time | Onsite | Non-Union
Send Resume’s to Julie Larson -
Phone: 1-651-529-8994
Job Summary:
The Procurement Specialist is responsibility for all commodities & services and will secure long-term total quality, delivery, cost efficiency, and sustainability of material and services throughout project lifecycles.
Duties/Responsibilities:
• Responsible for assisting Procurement Manager with supplier relationships, securing targeted levels of cost, quality, delivery, sustainability, and supply continuity.
• Coordinate with receiving department to ensure material ordered is received.
• Works with AP department to ensure timely payment of invoices for products ordered and delivered.
• Assist with development, implement, and manage commodity and supplier strategies that meet internal and external customer demands on a continuous basis.
• Develop, implement, and manage supplier performance and rating based on Key Performance Metrics (KPI) for Quality, Delivery, and Cost.
• Find, assess, and develop new suppliers as needed in accordance with company direction and in alignment with engineering and project management.
• Conduct detailed demand, spend, cost and market analysis using a structured approach to maintain best overall product cost.
• Work with sales, project management, finance, manufacturing, safety, and construction teams to establish an efficient and effective supply chain and support corporate goals of on-time delivery, quality, and material costs.
Required Skills/Abilities:
• Strong blueprint reading skills.
• Excellent verbal and written communication skills
• Strong negotiation skills, including an understanding of legal terms and conditions.
• Strong analytical skills, including a demonstrated ability to interpret and communicate market data and communicate that data within finance and project management.
• Strong organizational and problem-solving skills
• Excellent interpersonal skills and the ability to work with multiple work groups and develop high quality working internal and external relationships.
• Flexibility and able to adapt to a fast-paced, rapidly changing work environment with unexpected issues or events.
• Proficiency in MS Office applications (Outlook, Teams, Word, Excel, Project)
• Ability to maintain confidentiality regarding proprietary company information.
Education and Experience:
• Bachelor’s degree in business management, Construction management, or related field and/or 2-3 years of material purchasing experience.
• Manufacturing, welding, project management, or construction experience
• Experience in managing the following commodities: metals, machining, welding, and MRO.
• Previous experience in a high mix/low volume manufacturing/fabrication environment
Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift to 50 pounds at times.
• May be asked to travel to visit vendors, attend trainings or different company events.
• Must be able to navigate shop environment.
The Project Development Engineer is a senior, client-facing technical leader responsible for shaping early-stage facility and capital projects from concept through approval. This role serves as a strategic advisor to clients, bridging vision, technical feasibility, and financial discipline. The position requires executive presence, strong consultative instincts, and the ability to translate complex building and infrastructure considerations into clear, actionable recommendations that drive long-term value.
Job Duties and Responsibilities
- Serve as a trusted technical and strategic advisor to clients during early project development and planning phases.
- Partner closely with client executives and internal commercial leaders to support project visioning, feasibility, and decision-making.
- Lead site assessments and facility walk-throughs to identify risks, opportunities, and value-enhancing solutions.
- Translate complex technical analyses into clear, client-ready presentations and recommendations.
- Bridge sales, technical design, and delivery teams to align vision, scope, budget, and execution strategy.
- Guide group decision-making through strong facilitation, presence, and communication.
- Independently manage project development efforts from initial concept through client approval.
- Develop comprehensive analyses related to building systems, site development, and facility performance.
- Balance innovative problem-solving with practical budget constraints and technical realities.
- Build and sustain long-term, trust-based client relationships through consistent delivery and credibility.
- Collaborate with internal engineering, design, and delivery teams to advance projects toward implementation.
- Contribute to organizational reputation by shaping client visions into achievable, value-driven facility solutions.
Qualifications
- Bachelor’s degree in Engineering, Architecture, Construction Management, or a related field.
- Five or more years of experience in building planning, site development, pre-construction design, and construction across building systems.
- Broad technical understanding of mechanical, electrical, and building envelope systems.
- Demonstrated ability to communicate complex technical concepts clearly to non-technical stakeholders.
- Proven experience building trust-based client relationships through strong communication and executive presence.
- Strong presentation and facilitation skills with the ability to guide group decision-making.
- Experience supporting K–12 facilities, educational programs, or capital planning initiatives is preferred.
- Background in energy analysis, utility evaluation, or energy savings calculations is preferred.
- Professional Engineer (PE), AIA, or comparable professional certification is preferred.
- Consultative mindset with a balance of creativity, analytical rigor, and fiscal responsibility.
- Client-focused, forward-thinking, and detail-oriented approach to problem-solving.
- Comfort with courageous conversations, calculated risk-taking, and managing multiple priorities.
Project Manager-
Brown Tank LLC | Oakdale, MN
Full-Time | Onsite | Non-Union
Send Resume’s to Julie Larson -
Phone: 1-651-529-8994
Job Summary:
The Project Manager is responsible for the successful execution of project plan by ensuring compliance with the plans and specifications, meeting critical deadlines, and completing the job on-time and within budget.
Duties/Responsibilities:
• Facilitate communication and coordination of tank drawing, job scope, and work plans with customer
key project contacts.
• Develop, implement, and manage project schedules milestones.
• Review, validate and approve invoices within delegated authority limits.
• Work closely with sales, procurement, finance, manufacturing, safety, and construction teams to
establish an efficient and effective supply chain and support corporate goals of on-time delivery, quality,
and within budget.
• Coordinate internal and external resource for field crews to maintain on-time and on-budget projects.
• Project site visits to ensure compliance with company programs, quality control inspections, and project coordination meetings.
• Prepare weekly project progress updates.
• Contribute to the development of companywide initiations, aimed at improving the tools available for Project Managers.
Required Skills/Abilities:
• Excellent interpersonal skills and the ability to work with cross-functional teams.
• Strong blueprint reading skills.
• Excellent verbal and written communication skills.
• Strong organizational and problem-solving skills.
• Extremely organized and able to work with minimum supervision.
• Flexibility and able to adapt to a fast-paced, rapidly changing work environment with unexpected issues or events.
• Technical knowledge and practical working experience in the design, operation, and maintenance of tanks.
• Proficiency in MS Office applications (Outlook, Teams, Word, Excel, Project)
• Ability to maintain confidentiality regarding proprietary company information.
Education and Experience:
• Extensive knowledge of project management process within industrial projects environment.
• Bachelor’s degree in business management, Construction management, or related field and/or minimum 5 years of project management experience.
• Manufacturing, welding, project management, or construction experience.
• Previous experience in a high mix/low volume manufacturing/fabrication environment.
Physical Requirements:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift to 50 pounds at times.
• May be asked to travel to visit, customer jobsite, vendors, attend trainings or different company events.
• Must be able to navigate shop environment.
Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role’s responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation.
The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment.
Responsibilities
- Respond to customer inquiries via phone, email, or other channels.
- Maintain professionalism with internal and external customers, ensuring positive interactions.
- Generate and close quotes, process orders, and route website leads.
- Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity.
- Resolve product or service issues, escalating when necessary.
- Liaise between production, customer care, and accounting to track orders.
- Assist with audits, reporting, and account analysis for clients.
- Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line.
- Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics.
- Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments.
Qualifications
- Associate degree or equivalent experience; combination of education and relevant work experience considered.
- Strong written and verbal proficiency in Spanish and English.
- Sales administration experience preferred.
- Familiarity with product structures, bill of materials, routers, or technical prints.
- Excellent written communication skills.
- Strong organizational, technical, and problem-solving skills.
- Ability to work under pressure, meet deadlines, and manage competing priorities.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Experience with video conferencing tools (Zoom, Teams, etc.).
JOB SUMMARY
Master Technology Group (MTG) specializes in designing, installing, and servicing low-voltage commercial property technologies across local and national markets.
The Integrated Security Systems Technician (Traveling) provides customer-focused, workplace technology support to clients, field staff, installation partners, and internal team members. While most support work is performed remotely, occasional on-site assistance may be required locally and nationally.
Supported systems are primarily security-related, including video surveillance, access control, intrusion detection, and EAS. Additional support may encompass network programming, fire alarm systems, data infrastructure, AV, and other low-voltage disciplines.
An MTG Integrated Security Systems Technician must deliver exceptional customer service and cultivate strong professional relationships with clients, vendors, Local Service Partners (LSPs), and colleagues. This role requires technical proficiency, extensive knowledge of low-voltage systems, excellent organizational and multi-tasking skills, and strong verbal and written communication abilities.
Candidates must reside in the Twin Cities area and are expected to perform most of their work from our Eden Prairie, MN office. Periodic job site responsibilities may be required locally and nationally, with travel up to 60% supporting client sites, installations, and service operations.
To assist with critical service issues, the role includes on-call duties as part of daily responsibilities, requiring availability after hours on weekdays. Weekend on-call shifts will be rotated on a scheduled basis to ensure support during urgent weekend needs.
This position reports to the Manager of Technical Services.
KEY DUTIES AND RESPONSIBILITIES
- Support customers, coordinators, field technicians, and project managers with technical advice, troubleshooting, and resource allocation
- Collaborate with Business Development and Operations to provide pre-sales and post-sales support for MTG solutions and systems
- Deliver remote and hands-on training to field personnel to ensure compliance with all applicable codes, client specifications, and MTG’s quality standards
- Serve as an escalation point for troubleshooting, programming, maintaining, and servicing client systems
- Pre-program, build, and stage equipment for installation when practical, to streamline on-site setup
- Provide remote and on-site programming and commissioning for client systems
- Conduct remote and on-site quality assurance audits to verify system performance and installation standards
- Assist installation, service, and coordination teams with technical planning, issue resolution, and commissioning, ensuring systems operate as intended and meet MTG quality standards
- Provide user training to client representatives
- Provide technical training to field personnel and colleagues
- Contribute to continuous improvement initiatives by providing feedback to management on processes, efficiency, and client satisfaction
- Deliver outstanding customer service and build strong, professional relationships with clients, vendors, partners, and colleagues
- Other duties to support the company vision and goals as requested
QUALIFICATIONS
- Minimum of 5 years of field experience installing, configuring, programming, and servicing video, access control, and intrusion systems
- MN Power Limited Technician License (PLT) required
- Field experience with low-voltage cabling, data infrastructure, fire alarms, EAS, DAS, AV, and other workplace technology systems is advantageous
- Proven ability to design, configure, and program a variety of security-related systems
- Demonstrated experience in delivering user training to client representatives and technical training to field personnel
- Industry certifications such as NICET Video Security Systems Technician, ESA certifications, or equivalent are preferred
- Manufacturer certifications such as Axis Network Video, Milestone, Genetec, Exacq, Bosch, KeyScan, Avigilon, Lenel S2, March Networks, or Open Options are preferred
- Strong interest and motivation to pursue ongoing education and additional certifications
- Solid familiarity with the National Electrical Code (NEC)
- Ability to meet travel and on-call requirements for the position
- Excellent time management and organizational skills
- Strong problem-solving and decision-making capabilities
- Ability to multitask effectively in a fast-paced, multi-project environment
- Proficiency in Windows-based computer environments, including MS Office (Outlook, Excel, Word) and other standard software
- Excellent written and verbal communication skills
PERFORMANCE MEASUREMENTS
- Demonstrates a clear understanding of the key duties and responsibilities of the position
- Shows enthusiasm and effort to perform all aspects of the role effectively
- Exhibits competence and capability to execute key duties and responsibilities efficiently
- Consistently meets expected standards of quality and customer satisfaction
- Completes assigned tasks promptly and adheres to project deadlines
- Represents MTG in a professional manner at all times, embodying the company’s standards of conduct
- Demonstrates sound decision-making through practical analysis, effective problem-solving, and good judgment
- Maintains effective working relationships and collaborates well within a team environment
- Communicates clearly and professionally, both verbally and in writing, including emails, reports, and correspondence
- Demonstrates reliability through consistent attendance, punctuality, and timely completion of tasks
- Embodies MTG’s Core Values:
- People First: Demonstrates humility, helpfulness, and genuine care for others
- Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
- Sense of Urgency: Responds promptly and diligently to organizational and client needs
- Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
- Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards
COMPENSATION AND BENEFITS
Base Salary $85,000 - $110,000+ DOQ
Car Allowance
Phone Stipend
Medical, Dental & Vision Insurance
401k Match
PTO
Nice Healthcare
Life Insurance – Company-provided
STD / LTD – Company-provided
Employee Referral Bonus
Development Opportunities
About PCS Residential:
PCS Residential is a trusted restoration contractor who has worked with thousands of property owners to restore their windows, roofing, and siding while delivering value, safety & peace of mind. Founded in 2006, we are headquartered in Eagan, Minnesota with operations near Denver, Colorado. We take pride in our employees by providing an environment that values their development and growth. PCS understands that its employees are the backbone of our success.
Position Overview:
PCS Residential is looking for a Director of Construction to join our team. The Director of Construction is responsible for leading and scaling PCS Residential’s construction operations across all service lines including single-family, multi-family, commercial, restoration, and service work.
This role provides leadership and operational oversight of the production organization, including project managers, field supervisors, and subcontractor partners. The Director of Construction ensures projects are executed efficiently, profitably, and in alignment with PCS installation standards and quality expectations.
This position focuses on operational performance, production planning, subcontractor management, installation quality, and margin protection while supporting the company’s continued growth across multiple markets.
Primary Responsibilities:
Operational Leadership
• Lead construction operations across all PCS production divisions.
• Establish operational standards, procedures, and performance expectations for production teams.
• Drive accountability for production schedules, installation quality, and project profitability.
• Monitor operational KPIs including job cycle time, job cost variance, warranty issues, and margin performance.
• Partner with executive leadership to forecast production capacity and staffing needs.
Production & Project Oversight
• Oversee execution of construction projects across national markets.
• Ensure projects are delivered on schedule, within budget, and according to company quality standards.
• Provide operational oversight to project managers and field supervisors.
• Identify operational risks and resolve issues that impact timelines, budgets, or quality.
• Ensure installation practices meet manufacturer specifications, building codes, and industry best practices.
Subcontractor & Vendor Management
• Develop and manage PCS subcontractor qualification standards.
• Establish and maintain strong subcontractor relationships across markets.
• Monitor subcontractor performance and ensure compliance with company standards.
• Negotiate vendor pricing and maintain strong relationships with material suppliers.
• Maximize vendor rebates, discounts, and purchasing efficiencies.
Financial & Job Cost Management
• Ensure projects are executed according to established budgets and job cost targets.
• Protect and improve production margins through operational efficiencies and cost controls.
• Partner with sales and estimating teams to ensure accurate pricing and scopes.
• Monitor job costing and identify trends affecting profitability.
Process Improvement & Systems
• Develop and implement systems to improve production efficiency and job cost accuracy.
• Implement operational best practices for scheduling, quality control, and safety compliance.
• Utilize construction management platforms (AccuLynx or similar systems) to monitor project progress and operational metrics.
Team Leadership
• Lead, mentor, and develop project managers, field supervisors, and production staff.
• Conduct performance reviews and provide coaching to improve operational effectiveness.
• Foster a culture of accountability, teamwork, and operational excellence.
Qualifications:
• 8+ years of experience in construction operations or production leadership
• Experience managing multi-project construction teams across multiple locations
• Strong knowledge of exterior restoration including roofing, siding, and window installation
• Experience with insurance restoration or storm-related reconstruction preferred
• Proven experience managing job costing, production schedules, and subcontractor networks
• Experience with construction management software systems (AccuLynx or similar platforms preferred)
• Strong leadership, communication, and organizational skills
• Ability to travel nationwide as required
JOB SUMMARY
Master Technology Group (MTG) specializes in designing, installing, and servicing commercial property technologies across local and national markets.
The A/V Technical Systems Designer will act as a Subject Matter Expert (SME) for various A/V-related projects and systems to provide our customers and staff with diverse A/V and IT-related technical support.
This position requires a thorough knowledge of audio-visual technologies and familiarity with IP networking. Additional skills required include proficiency in drawing and design software, technical writing, programming, training, and customer service.
Job responsibilities will range from pre-sales design and sales assistance, installation and commissioning, customer training, and post-install support.
The A/V Technical Systems Designer will report to the A/V Department Manager.
KEY DUTIES AND RESPONSIBILITIES
- Assist with gathering accurate client business requirements and site specifications
- Discuss alternate options with customers to ensure they will receive the desired functionality
- Create Design, Bill of Materials (BOM), and Scope of Work (SOW) using Bluebeam, Excel, Word
- Create line drawings, schematics, and rack elevations as needed
- Provide remote and on-site troubleshooting support to customers
- Perform site surveys with Account Managers
- Attend sales calls as a SME
- Help create and present proposals
- Establish trusted relationships with customer contacts
- Participate in kickoff/design review meetings with Project Managers and designated field staff
- Perform job site walkthroughs and quality control checks
- Provide technical guidance and support to on-site Technicians and Installers
- Develop test plans and demo environments to ensure full functionality and integration of a variety of equipment
- Coordinate customer network requirements with the customer and the Project Manager
- Schedule and perform customer training on the new system(s)
- Create as-built documentation in AutoCAD or Bluebeam
- Provide excellent customer service and maintain strong professional relationships with our clients, fellow employees, Local Service Providers, and vendors
- Provide timely and accurate communications to clients, fellow employees, partners and vendors
- Stay current with industry trends, technologies, and products
QUALIFICATIONS
- 7+ years of A/V-related experience and 3+ years of A/V design experience
- Strong knowledge of network topology and the ability to perform, communicate, or coordinate basic network configurations
- Strong knowledge of audio-visual system integration in Windows OS and Microsoft O365 environments
- Installation and design experience with:
- Meeting room A/V systems (Q-SYS, Crestron, Logitech, Yealink)
- Overhead paging (Atlas IED, Biamp)
- Sound masking (Cambridge, Atlas IED)
- Digital signage (BrightSign)
- Room scheduling (Logitech, Crestron, Yealink)
- Proven business development and customer service skills
- Strong technical writing skills
- Well organized, accurate, and attentive to detail
- Strong time management, problem-solving, and decision-making abilities
- Computer proficiency in a Windows environment using MS Office (Outlook, Excel, Word, Visio, PowerPoint), CAD, Bluebeam, and other technical programs
- Strong written and oral communication skills
- Exceptional interpersonal skills
- AVIXA CTS certification preferred
PERFORMANCE MEASUREMENTS
- Demonstrates understanding and execution of all key duties and responsibilities
- Shows consistent effort, enthusiasm, and follow-through in performing all aspects of the role
- Meets expected levels of responsiveness, communication, customer satisfaction, and deliverable quality
- Completes assignments within required timeframes and meets project deadlines
- Demonstrates strong judgment in analysis, problem-solving, and decision-making
- Communicates clearly and effectively, both verbally and in written form
- Maintains strong working relationships and contributes positively to a team environment
- Demonstrates reliability in meeting commitments, deadlines, attendance, and punctuality
Aligns with and consistently demonstrates MTG’s Core Values:
- People First: Demonstrates humility, helpfulness, and genuine care for others
- Above and Beyond: Exhibits a “whatever it takes” mindset, actively contributing beyond minimum expectations
- Sense of Urgency: Responds promptly and diligently to organizational and client needs
- Team Player: Demonstrates respect, support, and collaboration, sharing expertise generously
- Do the Right Thing: Operates with honesty, integrity, transparency, and strong ethical standards
COMPENSATION AND BENEFITS
Base Salary $95k - $105k+
Car Allowance
Phone Stipend
Medical, Dental & Vision Insurance
401k Match (50% match up to 6% of salary)
PTO
10 Company Paid Holidays
Nice Healthcare – Company-provided
Life Insurance – Company-provided
STD / LTD – Company-provided
Annual Bonus Eligibility
Employee Referral Bonus Program
Development Opportunities
Master Technology Group is proud to be an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.
We are looking for Assistant Managers, who are 18+ and will be responsible for coaching Crew Members throughout their shift to execute Dunkin’/Baskin operational standards and deliver a great guest experience.
Assistant Manager Responsibilities:
- Work in a Team Environment
- Support a respectful team environment
- Communicate shift priorities, goals and results with team members
- Support the training of crew members as requested
- Provide coaching and feedback to crew members
- Maintain Operational Excellence
- Create and maintain a guest first culture in the restaurant
- Resolve guest issues
- Ensure Brand standards, recipes, and systems are executed
- Maintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws
- Drive Profitability
- Drive sales goals and results
- Execute restaurant standards and marketing initiatives
- Manage cash over/short during shift
- Ensure all products are prepared according to Brand standards
Drives Sales Growth:
- Takes accountability for understanding all in store marketing promotions
- Executes new product roll-outs including selling to Guests and product execution
- Ensures the restaurant is well maintained including cleanliness during shift
- Utilizes appropriate suggestive selling
- Brings product issues to the attention of Restaurant Manager
Competencies:
- Guest Focus
- Understands and exceeds guest expectations, needs and requirements
- Develops and maintains guest relationships
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Passion for Results
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Problem Solving and Decision Making
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Interpersonal Relationships & Influence
- Develops and maintains relationships with team without violating the fraternization policy.
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Skills/Qualifications:
- Restaurant, retail, or supervisory experience
- Math and writing skills
- Basic computer skills
- High School diploma or equivalent
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .