Sales Jobs in Md
219 positions found — Page 2
JOOLA is seeking a Senior Demand Planner to play a critical role in driving forecast accuracy, optimizing inventory levels, and supporting scalable growth across our global business. This role will partner closely with cross-functional teams—including Product, Sourcing, and Sales—to align supply with demand in a fast-paced, high-growth environment.
The ideal candidate brings strong analytical capabilities, a proactive mindset, and the ability to translate market insights into actionable planning strategies.
Responsibilities:
- Demand Forecasting & Analysis
- Develop and maintain SKU-subsidiary level demand forecasts in monthly increments, incorporating historical data, market trends, and subsidiary input.
- Validate forecasts with subsidiary leaders to ensure alignment with local market dynamics (e.g., regional promotions, cultural trends).
- Cross-Functional Collaboration
- Partner with the sourcing team to translate demand plans into actionable production schedules and sourcing strategies.
- Work with the product development team on assortment planning, including phase-in/phase-out recommendations for SKUs.
- Executive Reporting & Insights
- Prepare and present demand forecast insights to executives, highlighting trends, seasonal patterns, gaps, risks, and opportunities.
- Provide actionable recommendations to address forecast variances and capitalize on emerging market opportunities.
- Process Optimization
- Identify and mitigate risks (e.g., supply chain disruptions, tariff changes) impacting demand plans.
- Implement tools and methodologies to improve forecast accuracy and operational efficiency.
- Regional Market Expertise
- Monitor regional economic, cultural, and competitive factors influencing demand (e.g., holidays, regulatory changes).
Qualifications:
Education & Experience
- Bachelor’s degree in Supply Chain Management, Business, Statistics, or related field. Master’s degree or MBA preferred.
- 4+ years in demand planning, inventory management, or supply chain roles, preferably in multinational organizations.
- Experience in US and American markets, with knowledge of regional logistics, consumer behavior, and regulatory environments.
Technical Skills
- Proficiency in demand planning tools (e.g., SAP IBP, Oracle Demantra, Kinaxis) and ERP systems (e.g., SAP, Oracle).
- Advanced Excel skills (PowerQuery, pivot tables, macros) and data visualization tools (Power BI, Tableau).
- Strong understanding of statistical forecasting methods (e.g., moving averages, regression analysis).
Soft Skills
- Excellent communication skills to collaborate with global teams and present insights to executives.
- Analytical mindset with attention to detail.
- Fluency in English.
Preferred Qualifications
- APICS/IBF certification (e.g., CPIM, CSCP).
- Experience using Python libraries (e.g., Pandas, NumPy, statsmodels, scikit-learn, fbprophet) to build demand forecasting models
- Experience in consumer goods, retail, or manufacturing industries.
About JOOLA:
JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.
The Director of Allocation is a senior leader responsible for architecting and governing enterprise allocation and distribution strategy across two distribution centers. This role ensures optimized inventory flow, store-level assortment precision, and disciplined execution aligned with financial and merchandise objectives.
Reporting into the SVP GMM, this role partners closely with Planning, VP/DMMs, Ecommerce and Store Operations to drive speed to floor, inventory productivity, and profitable growth.
Key Responsibilities-
Enterprise Allocation & Distribution Strategy
- Lead enterprise allocation and distribution strategy across two DCs, ensuring optimal product flow and capacity alignment.
- Govern inbound routing, flow prioritization, and allocation cadence to maximize speed to floor and inventory productivity.
- Establish allocation guardrails that align with financial plans and merchandise strategy.
Store Assortment & Size Planning
- Lead development of pre-season size curves and assortment architecture by store cluster for the DMM’s and Buyers.
- Continuously analyze size selling performance and optimize size distribution to minimize markdown and lost sales.
- Oversee store-level assortment execution to ensure alignment with brand strategy and local demand.
Inventory Optimization & Transfers
- Direct inter-store transfer strategies to rebalance inventory, protect margin, and optimize sell-through.
- Monitor store-level inventory health and proactively mitigate aging risk.
- Partner with Planning to align allocation with OTB, inventory turn, and GMROI objectives.
Cross-Functional Partnership
- Partner laterally with Director of Planning and VP/DMMs to align allocation execution with financial and merchandise strategies.
- Collaborate with Ecommerce and Store Operations to support speed-to-floor initiatives, pre-pack optimization, and DC processing efficiencies.
- Serve as the allocation lead in weekly business reviews and strategy sessions.
Performance & Analytics
- Drive performance against Sales, GM%, GMROI, Inventory Turn, and in-stock targets.
- Leverage data analytics to continuously refine allocation algorithms, store clustering, and replenishment methodologies.
- Lead reporting and visibility across allocation performance metrics.
Leadership & Organizational Development
- Build and lead a high-performing allocation organization.
- Assess strengths and development needs of team members; establish succession planning.
- Simplify and streamline allocation processes to improve agility and decision speed.
- Act as a change agent in evolving retail and supply chain environments.
Education & Experience
Bachelor’s degree required.
8–10+ years of progressive allocation and inventory management experience, including direct leadership of multi-unit retail allocation teams.
Experience managing inventory flow across multi-DC environments strongly preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions-
▪ Sit for more than 6 hours per shift
▪ Use hands to finger, handle and feel
▪ Reach with hands and arms
▪ Talk and/or hear
▪ Stand for up to 2 hours at a time periodically
▪ Walk or move from one location to another
▪ Occasionally may need to climb, balance, stoop, kneel, or crouch
▪ Lift and/or move up to 10 pounds regularly and up to 25 pounds occasionally
▪ Punctuality and regular attendance consistent with the company’s policies are required for the position.
▪ Average work week is 40 hours, which can vary depending on business need.
▪ The work environment for this position is a moderately noisy office setting.
General Information:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-DNI
The Director of Planning is a senior leader responsible for leading the enterprise merchandise planning function and managing a high-performing planning organization. Reporting to the SVP/GMM, this role serves as the strategic financial partner to the VP/DMM organization, translating product and vendor strategies into disciplined financial plans that drive profitable growth, inventory productivity, and margin expansion.
This leader owns the end-to-end planning process — from long-range strategy through in-season execution — and provides financial governance and recommendations to support executive decision-making, including Open-to-Buy oversight.
Key Responsibilities-
Enterprise Planning Strategy
- Lead development of long-range (1–3 year) and annual merchandise financial plans in partnership with the SVP/GMM and VP/DMM peers.
- Translate corporate growth objectives into actionable plans across Sales, Gross Margin, Inventory, and Turn
- Establish financial guardrails that balance top-line growth with margin and inventory productivity.
Open-to-Buy & Financial Governance
- Own and manage the enterprise Open-to-Buy (OTB) process, providing recommendations and risk assessments to the SVP/GMM for final approval.
- Monitor commitments, receipts, and inventory liability to ensure alignment with financial targets.
- Identify emerging risks and opportunities, proactively recommending adjustments to protect profitability and cash flow.
Forecasting & Risk Management
- Lead pre-season and in-season forecasting processes incorporating sales trends, promotional strategies, product launches, cost changes, and market conditions.
- Drive timely reforecasting and scenario planning to support executive decision-making.
- Provide financial validation during quarterly strategy reviews and brand sign-off meetings.
Inventory & Markdown Strategy
- Develop inventory investment strategies that optimize in-stock performance while protecting margin and turn.
- Oversee markdown and aging strategies to maximize sell-through and minimize margin erosion.
- Ensure inventory plans align with inbound capacity, promotional calendars, and channel strategies.
Cross-Functional Partnership
- Partners laterally with VP/DMM peers to align vendor, class, and assortment strategies with financial objectives.
- Collaborate with Allocation and Supply Chain to optimize product flow across stores and digital channels.
- Partners with Finance to align annual, monthly, and in-season financial plans, ensuring consistency between merchandise strategy, corporate forecasts, and financial reporting.
- Support new and remodeled store openings through disciplined assortment and inventory planning.
Leadership & Team Development
- Lead, coach, and develop a high-performing planning team, including hiring, performance management, and succession planning.
- Establish clear accountability standards and elevate analytical rigor across the planning organization.
- Build scalable processes, tools, and reporting that enhance visibility and decision quality.
Performance Management
- Monitor and drive key KPIs including Sales, GM%, Inventory Turns, GMROI, Markdown, and Working Capital efficiency.
- Lead continuous improvement initiatives that strengthen enterprise financial performance.
Education & Experience
Bachelor’s degree required.
8–10+ years of progressive merchandise planning experience, including direct people leadership.
Demonstrated ability to influence senior cross-functional leaders and translate financial insights into actionable business strategy in a multi-channel retail environment.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions-
▪ Sit for more than 6 hours per shift
▪ Use hands to finger, handle and feel
▪ Reach with hands and arms
▪ Talk and/or hear
▪ Stand for up to 2 hours at a time periodically
▪ Walk or move from one location to another
▪ Occasionally may need to climb, balance, stoop, kneel, or crouch
▪ Lift and/or move up to 10 pounds regularly and up to 25 pounds occasionally
▪ Punctuality and regular attendance consistent with the company’s policies are required for the position.
▪ Average work week is 40 hours, which can vary depending on business need.
▪ The work environment for this position is a moderately noisy office setting.
General Information:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#LI-DNI
Company Description
Club Pilates is revolutionizing the accessibility of Pilates by offering franchising opportunities that bring this effective fitness method to more communities. Recognized as the fastest-growing franchise by Inc. 5000 and Entrepreneur Magazine in 2017, Club Pilates operates the largest premium network of group Pilates studios worldwide, with hundreds of locations globally. Equipped with state-of-the-art equipment like Pilates Reformers, EXO-Chairs, and more, Club Pilates offers transformative fitness to individuals of all ages and fitness levels. Our mission is to break barriers in the fitness industry and inspire a healthier, more active lifestyle for everyone.
Role Description
The General Manager at Club Pilates will oversee daily studio operations, drive membership sales, manage employee performance, and ensure members enjoy a high-quality fitness experience. Key responsibilities include meeting sales goals, managing studio staff and schedules, coordinating marketing efforts, and maintaining high customer satisfaction. This is a full-time, on-site role located in Baltimore, MD, requiring consistent leadership and interaction with staff, members, and the local community.
Qualifications
- Experience in sales, customer service, and managing membership-based services.
- Proven skills in leadership, team management, and staff development to oversee a high-performing team effectively.
- Ability to execute marketing strategies, community outreach, and promotional events.
- Proficiency in business operations including budgeting, scheduling, and reporting performance metrics.
- Strong communication, organization, and problem-solving skills.
- Passion for fitness and wellness, with the ability to motivate a diverse group of individuals.
- Experience in the fitness industry or familiarity with Pilates equipment is a plus.
- Bachelor’s degree in Business, Management, or a related field preferred.
Salary commensurate with prior sales experience.
Experince with Club Ready strongly preferred.
Fitness membership sales experience required.
Glass America is creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and windshield replacement and repair businesses, we have been keeping cars, trucks and vans safe on the road since 1999. When it comes to auto glass repair and replacement - Glass America sets the standard.
What Glass America offers you:
- 80 hours of accrued paid time off annually.
- 80 hours of paid parental leave.
- 6 paid holidays annually.
- Medical, Prescription Drug, Dental & Vision Insurance.
- 401(k) Retirement Plan with company match.
- Employer Paid Short-Term Disability & Life Insurance.
- Additional Voluntary Life Insurance.
- Free prescription or non prescription safety glasses each year.
- Utilize Glass America tools and software to create daily routes and target lists.
- Track account metrics to meet financial goals and operational objectives.
- Identify accounts that will be a part of your outside sales activities for a sales cycle.
- Establish long lasting relationships to build, develop and expand your book of business.
- Build a strong network of contacts that will supply a steady stream of referrals.
- Immerse yourself in the local community to champion our commitment to safety and quality.
- Deliver world class customer service everyday.
- Partner with your local Operations Team to execute a positive customer experience.
- Minimum of 4 years successfully selling business services.
- Proven track record of exceeding financial objectives, metrics and KPIs.
- Experience in account management, outside sales and/or B2B sales.
- Auto Glass, Restoration or Insurance industry knowledge is highly preferred.
- Excellent organization and time management skills.
- Problem solver that can work independently to WOW every customer.
Part of Boyd Group Services, Glass America operates in 38 states. Our exceptional leadership fosters a rewarding company culture which has resulted in year over year growth and advancement opportunities.
Glass America is an Equal Opportunity Employer.
AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Salary range: $60,000 - $70,000 per year. Compensation is commensurate with skill, education and experience. This position is also eligible for performance based bonus opportunities.
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Job DetailsThe Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.
Duties and Essential Job Functions- Provide superior customer service leadership; greet and assist customers.
- Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
- Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
- Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
- Assist in implementation and maintenance of planograms.
- Open and close the store under specific direction of the Store Manager.
- Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.
Effective interpersonal and oral communication skills. Understanding of safety policies and practices. Ability to read and follow planogram and merchandise presentation guides. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Ability to perform cash register functions. Knowledge of cash, facility, and safety control policies and practices. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to drive own vehicle to the bank to deposit money.
High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Working Conditions- Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
- Occasional climbing (using step ladder) up to heights of six feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.
New hire starting pay range: 15.50 - 15.75
Our Vision: To become the leading Home Dcor retailer.
Our Mission: Enable everyone to affordably make their house a home.
Job Summary:
The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring that all aspects are maintained to documented company standards designed to drive sales. The OL provides expertise in all operation processes including opening, closing, training, and delegation of tasks while always demonstrating a culture of ethical conduct, safety, and compliance.
Key Roles & Responsibilities:
The Operations Lead performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution, and operational readiness, providing troubleshooting, team management, conditioning, and housekeeping, while ensuring building, assets, and team member security.
The OL coordinates directly with the Operations Manager to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, meeting labor model standards, customer interaction standards, and business metrics.
The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner.
The Operations Lead supports the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably.
The OL Drives productivity by training, coaching, planning, monitoring, and appraising results.
The Operations Lead leverages daily interactions and team huddles to communicate and teach/train topics that support the customer experience.
The operations Lead participates in all freight processes for incoming freight and/or transitions The OL processes freight, and stocks, including down stocking and end cap maintenance, while maintaining a neat, clean, organized store.
All other duties are based on business needs.
Open Availability (nights and weekends)
Qualifications & Competencies:
At least 18 years old.
High School Diploma/Equivalent.
Communicates clearly and concisely with excellent verbal, written, and comprehension skills.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
The ability to work effectively independently and within a team.
Strong attention to detail, e.g., standards, processes, marketing, etc.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
As a cashier you are accountable for the customer service and sales experience including: maintaining checkout standards; assisting with general operations such as omnichannel, recovery and inventory; and upholding performance standards relative to shrink/safety and meeting performance standards associated with the role.
Primary Responsibilities:
- Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastically engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
- Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising impulse fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on mobile warrior device to support line management.
- General Operations - Assists with omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes.
- Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the companys iCAP program, product and service sales, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments: To achieve success at JCPenney, a cashier will possess the following: solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others. Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; take action with energy and urgency.
At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit Range USD $15.00/Hr -USD $18.75/Hr.
At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
Job DetailsThe Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.
Duties and Essential Job Functions- Provide superior customer service leadership; greet and assist customers.
- Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
- Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays.
- Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.
- Assist in implementation and maintenance of planograms.
- Open and close the store under specific direction of the Store Manager.
- Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.
Effective interpersonal and oral communication skills. Understanding of safety policies and practices. Ability to read and follow planogram and merchandise presentation guides. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Ability to perform cash register functions. Knowledge of cash, facility, and safety control policies and practices. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to drive own vehicle to the bank to deposit money.
High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.
Working Conditions- Frequent walking and standing
- Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
- Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
- Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
- Occasional climbing (using step ladder) up to heights of six feet
- Fast-paced environment; moderate noise level
- Occasional exposure to outside weather conditions
- Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.
Dollar General Corporation is an equal opportunity employer. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.
New hire starting pay range: $15.50 - $15.75
At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!
Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.
Essential Job Duties and Responsibilities
- Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
- Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
- Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
- Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
- Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
- Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
- Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
- Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
- In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
- Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
- Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
- Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
- Ensure Omni-Channel orders are fulfilled and shipped daily.
- Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
- Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
- Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
- Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
- Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
- Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
- Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
- Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
- Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
- Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
- Adhere to all opening and closing procedures.
Qualifications*
- Must provide proof of identity and eligibility to legally work in the United States.
- Must be at least 18 years old.
- High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
- At least 6 months of retail management experience preferred.
- At least 2 years of retail sales, guest service, and/or management experience preferred.
- Video game knowledge preferred.
Key Job Skills and Abilities
- Possess an outgoing and welcoming personality with strong people skills.
- Provide genuine and individualized assistance to every guest during every visit.
- Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
- Achieve objectives in a fast-paced, rapidly changing environment.
- Work independently and within a team to perform all tasks as assigned and in a timely manner.
- Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
- Operate Point-of-Sale (POS) computer system.
- Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
- Complete required paperwork properly.
- Carry out instructions furnished in written, oral or diagram form.
- Execute financial tasks in strict accordance with company policy.
- Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
- Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
- Be reliable and trustworthy; always use good judgment.
- Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
- Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
- Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).
Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and abilities consistent