Sales Jobs in Matteson, IL

We’re looking for a creative and detail-oriented Digital Marketing Specialist to support digital marketing efforts across multiple channels. This role is hands-on and highly collaborative, with a focus on digital design, social media, email marketing, mobile app content, and loyalty program engagement.

Key Responsibilities

·     Design and produce creative assets for social, email, app, and web

·     Design and manage promotional campaigns aligned with category strategy, including in-store displays, digital promotions, and marketing initiatives to optimize sales and profitability. 

·     Manage day-to-day social media content planning, posting, and community engagement

·     Support and optimize loyalty program components to drive acquisition, engagement, and retention

·     Ensure brand consistency across all digital touchpoints

Qualifications

• Minimum 2-3 years of Marketing experience, working in a similar capacity
• Bachelor’s degree or above in Marketing, Business or related field
• Strong design skills with proficiency in tools like Adobe Creative Suite or Canva
• Advance knowledge of digital marketing tools and platforms
• Ability to manage multiple projects and competing priorities and meet deadlines in a fast-paced environment
• Keen attention to detail. Excellent problem-solving and critical thinking skills. Ability to multitask and prioritize workload along with project assignments.
• Excellent communication abilities to collaborate with cross-functional teams and effectively present ideas.
• Self-starter who can recognize needs, gaps, and opportunities
• Retail or related industry experience a plus

Compensation & Benefits

·     Competitive compensation package

·     Health, dental & vision insurance

·     401(K) with company match

·     Paid Time Off

Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting shopping experience for our customers.

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards
• Merchandising and stocking as needed
• Assisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Ensuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Managing sales transactions while working assigned cash register
• Maintaining security of cash and protecting company assets
• Other duties as assigned*

Your Skills and Experience:

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required
• High level of integrity is required
• Proficiency in basic math for cash accounting is required

Your Perks and Benefits:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles.

We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

I'm going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You'll fit right in.

The Company for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let's talk. Make your move.

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers' responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager's responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCaf and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager's responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager's responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager's responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We're looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald's environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info:

Why join us? Here is what we offer:

• Competitive Pay
• Flexible Schedules
• Employee Discounts and free meals
• Paid time off
• Education through Archways to Opportunity (available after 90 days) include opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental, and vision benefits*
• Access to getting paid early is available
• And much more!

Take the next step in your career with us and enjoy these amazing perks!

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and and is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the online store and the Express mobile app.

Orland Square

Express is seeking a Retail Sales Leader to join our team.

The Sales Leader drives operations on the sales floor and in the stockroom, while assisting in training associates and delivering a great in-store shopping experiences for customers.

Key Responsibilities

• Assist in developing and motivating associates to maximize sales potential
• Provide in the moment coaching/training to store associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management and execution of standards.
• Partner with Store Management to provide feedback on associate performance.
• Assist in training associates on store operations, product, policy, and procedures.
• Execute action plans that optimize results
• Execute all aspects of daily store operations.
• Ensure appropriate associate coverage to create a great customer experience.
• Oversee and authorize the checkout experience.
• Assist with merchandise flow, such as shipment, replenishment, omni-channel operations, in the store.
• Monitor and analyzes the customer service provided by team members.
• Build an effective schedule with the right associate in the right place at the right time.
• Promote and support an environment focused on delivering great in-store customer experiences.
• Effectively resolves customer service issues to a positive outcome.
• Lead and models our customer experience model.
• Display expert knowledge of product, company policies, promotions, loyalty programs.
• Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
• Other essential functions may occur as directed by your supervisor.

Required Experience & Qualifications

• Education: High School or Equivalent
• Years of Experience: 1
• Proficient in use of technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non-business hours
• Meets physical requirements

Critical Skills & Attributes

• Previous retail experience preferred
• Ability to effectively communicate with customers, peers and supervisors
• Demonstrated sales accountability
• Demonstrated collaborative skills and ability to work well with a team.
• Ability to multitask and handle multiple customers and/or processes at once.

Benefits and Compensation

PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with Company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads

For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.

Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.

Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.

Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

$17.50 - $24.05 per hour

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-8 and say 'Associate Relations' or send an e-mail to and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more.

Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality. Join the Pacsun Community.

About the Job: The Sales Associate is responsible for generating sales through exhibiting passion for product, brands, fashion and trends with all customers. The Sales Associate is also responsible for executing initiatives and tasks as assigned by the leadership team. Overall, the Sales Associate is expected to work as a positive member of the store team and consistently provide an exceptional customer experience.

A day in the life, what you'll be doing:

CUSTOMER CENTRIC

• Delivers an engaging, positive and authentic customer experience with all customers
• Focuses on full-price selling while maintaining awareness of product value and promotions
• Handles customer situations in compliance with policy and procedures, attempts to \"solve for yes\" and partners with the leadership when dealing with escalated issues
• Completes all assigned tasks in a timely and efficient manner
• Executes all visual directives and maintains visual standards set by the company and as directed by the management team
• Supports high standards of organization and cleanliness, promoting safe working and shopping environment to maximize the customer experience
• Upholds and complies with all company policies as outlined in the Policy and Procedure Manual, Code of Business Conduct, Employee Policy Guide and the Safety Program
• Complies with all Loss Prevention policies, and communicates violations directly to the leadership team or via the Silent Witness Hotline
• Shares feedback from customers with the leadership team to improve the overall customer experience

RESULT DRIVEN

• Actively participates in all company and store contests and events
• Stays current on all financial goals and priorities
• Support the leadership team in achieving all sales and operational goals

• Supports and executes all digital sales strategies including ship from store and BOPIS within the store

AUTHENTICITY

• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends
• Contributes to positive working environment by consistently exhibiting core value behaviors
• Maintains and drives the company's fashion image by adhering to the Employee Appearance Guidelines
• Demonstrates willingness, aptitude, and initiative to learn what is unknown about product, brands, fashion and trends
• Strives to improve individual performance while working as a productive member of the team

What it takes to Join:

• Passion for product, brands, fashion and trends
• High School Diploma or equivalent preferred
• Effective written, verbal and presentation skills
• Strong communications skills
• Excellent time management skills
• Proficient in math and possesses strong computer skills

Pac Perks:

$1,000 referral incentive program

• Generous associate discount of 30-50% off merchandise online and in-stores
• Immediate 100% vested 401K contributions and employer match
• Calm Premium access for all employees
• Employee perks throughout the year

Physical Requirements:

• The associate must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
• The associate must frequently sit/stand for long periods of time and climb ladders as needed.
• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat.
• Ability to maneuver around sales floor, stockroom and office areas.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Hotel, Airplane, and Car Travel may be required SM and above roles only.

Position Type/Expected Hours of Work:

This is a part-time position. Ability to work a range between 20-40 hours per week is required. As a National Retailer, flexibility with work schedule (able to work weekends, nights, peak holiday periods) is required.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Total compensation: $13.00 - $15.00 / hour

Comoto Holdings is America's largest and fastest-growing omnichannel platform in the powersports aftermarket-products industry; dedicated to advancing the experience of powersports enthusiasts across the globe. Comoto's brands, RevZilla, Cycle Gear, J&P Cycles, REVER, and Common Tread, deliver premium products, dedicated expertise, engaging media, and passionate customer support of the powersports community, through best-in-class e-commerce and retail experiences.

As a Receiving Specialist, you will be responsible for managing the store's backroom operations by receiving products into the POS system, keeping products organized and accounted for, and helping process weekly pallets. You would also be in charge of processing damaged or defective products back to the Fulfillment Center, and reporting these items to the Inventory Control Team. Additionally, you would work closely with the management team to ensure that an adequate level of product is in stock for customer purchase, that the merchandise is properly maintained, and that the merchandise is displayed appropriately with proper signage and favorable shelf placement.

You can expect our 5 core values to drive everything we do.

Aim For The Podium:

• We provide an outstanding shopping experience and deliver exceptional customer service - the Receiving Specialist ensures this is possible by maintaining accurate inventory, ensuring proper placement and display of merchandise, and completing price updates
• Maintain store presentation according to company standards, including store housekeeping, merchandising, and retail standards. This includes the backroom and workstations.
• Maintain awareness of all product knowledge information, merchandise promotions, and advertisements set forth by the Marketing Team

Take Risks; Wear a Helmet:

• It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
• As a Receiving Specialist, the planogram will be your guiding light to properly displaying monthly sales, but you will also be encouraged to use your creativity and try new ideas
• Don't be afraid to fail; no one is right all the time, but you can always be well-prepared.

Share The Road:

• We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offer workshops, classes, resources, etc. to all of our team members
• Our Diversity, Equity, and Inclusion Council and Employee Resource Groups promote open and honest communication, remove barriers, and champion policies to build a more equitable environment
• Do the right thing, always. A friendly and upbeat personality is a must

Keep It Real:

• We'll start you at a fair hourly base rate. This role is largely focused on operations, but if you are ever scheduled to help with sales, you will have a chance to earn commission.
• This is a part-time position. Benefits include 401K, Volunteer Time Off, free REVER Pro membership, Riding Reimbursement, and a generous employee discount
• Because a whole lot of life happens between paychecks, Comoto also offers a voluntary benefit to all team members called DailyPay which allows for secure, instant transfers of earned pay before payday. This benefit is available to all team members immediately upon hire
• We strongly value training and development - with that, your first 5 shifts will be base pay only, so you may focus on learning

Fuel Your Passion:

• Work in an industry that you are passionate about!
• We are a growing company, and we promote from within - career opportunities!
• Exciting opportunities to represent Cycle Gear at special events -- International Motorcycle Show, motocross races, etc.
• We have the best customers! Riders are passionate, friendly, charitable, community-minded people, and we get to interact with them every day!

Our next Receiving Specialist has:

• Previous retail, inventory management, customer service, or sales experience
• Ability to work retail schedule, including occasional nights/evenings, weekends, and holidays
• Strong computer acumen, writing, and math ability to count and manage inventory and control cash
• A self-starter mentality with a strong attention to detail
• An open mind, and is eager to learn and be a part of the riding community
• Experience with computers and POS systems (particularly RetailPro)
• Motorcycle riding, knowledge, or interest (not a must, but a plus!)

Cycle Gear provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Nalco Water, an Ecolab Company, is currently seeking a Customer Delivery Specialist to join its logistics team in Glenwood, IL. Youll be responsible for providing customer delivery of Nalco equipment to customer locations.

Whats in it For You:

• Terminal Location: Glenwood, IL
• $26 - $28/ HR
• Overtime available
• Pre-determined delivery schedules.
• Must have flexible start and end times based on customer needs.
• Local Route. 200mile radius of Glenwood, IL
• Dedicated Vehicle
• Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company-paid pension, stock purchase plan, tuition reimbursement, and more!

What You Will Do:

• Safely operate vehicles to include (not limited to) 22-ft dual axel delivery trucks.
• Delivery, unloading, and exchanging of Nalco equipment at customer locations.
• Work with Nalco equipment including but not limited to changing filters, exchanging tanks, or UV replacement.
• Troubleshoot Nalco equipment including calibration of meters, changing pumps, clamping hoses, and other preventative maintenance work as needed.
• Make between 2-10 customer deliveries per day as needed.
• Operate forklift, pallet jack, and handcart to maneuver equipment at warehouse and customer locations.
• Always maintain trucks and equipment in a safe and operable condition by performing daily and periodic mechanical and safety inspections.
• Responsible for accurate up-to-date delivery location maps, and operates in accordance with DOT regulations.
• Maintain driver's hours of service by using Samsara and/or paper logbook reporting.
• Maintain regular communication with sales and supervisors to report field problems and/or safety hazards.
• Work closely with Nalco's sales team to satisfy customer requirements.
• Wear appropriate safety gear at all times during delivery operations.
• Keep current on safety techniques and take advantage of all opportunities to improve driving and safety skills
• Recognize and avoid safety hazards in the work environment.

Minimum Qualifications:

• High School diploma or equivalent
• Possess a current Class B Commercial Driver's License (CDL), issued by the state in which the candidate resides.
• TWIC Card preferred.
• Minimum 1 year of commercial driving experience
• 3 years of an acceptable motor vehicle record
• Must be able to lift and carry a minimum of 50 lbs.
• No immigration sponsorship offered for this role.

Annual or Hourly Compensation Range:

Benefits

Ecolab provides the following benefits: medical, dental, vision, life insurance, accident insurance, critical illness insurance, hospital indemnity insurance, auto insurance, home insurance, pet insurance, identity theft protection, short-term and long-term disability, 401k, pension plans, retirement health care benefits, short-term incentives, vacation (12 days), holidays, parental leave, employee stock purchase plans (Full-Time Associates), discount on day care services and caregiver services, adoption assistance, group legal services, employee assistance program, employee discount program, and education assistance program, on-Site childcare and fitness facilities may be available at select Ecolab locations. Click here?for additional benefits information.?If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at /working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to a Culture of Inclusion & Belonging
At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA).

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

Quality & Production Manager

Position Summary

The Quality & Production Manager is responsible for leading all manufacturing, quality, and shipping operations to ensure safe, efficient, and compliant production that meets customer and business requirements. This role oversees daily shop operations, quality systems, inspection processes, and shipping performance while driving continuous improvement in productivity, scrap reduction, on-time delivery, and customer satisfaction.

This position is a hands-on leader who builds discipline, accountability, and process consistency within a fast-paced manufacturing environment.

Key Responsibilities:

Production Leadership

• Lead daily manufacturing operations to meet production schedules and delivery commitments
• Supervise Production Team Lead and production staff; ensure appropriate training, performance management, and workforce planning
• Monitor productivity, labor efficiency, and overtime
• Identify and implement process improvements to improve throughput and reduce waste
• Ensure compliance with safety policies and manufacturing standards

Quality Management

• Own the company’s quality management system and inspection processes
• Supervise Inspection/Quality Team Lead and inspection staff
• Lead root cause analysis and corrective actions for customer complaints and internal non-conformances
• Reduce scrap, rework, and quality-related costs
• Ensure product conformance to customer specifications and regulatory requirements
• Support continuous improvement initiatives

Shipping & Fulfillment

• Oversee shipping operations to ensure accurate, timely, and compliant order fulfillment
• Supervise shipping staff and coordinate workload priorities
• Ensure proper documentation, labeling, packaging, and customer-specific requirements are met
• Monitor on-time shipment performance and resolve delays proactively

Cross-Functional Coordination

• Partner with Purchasing to ensure material availability aligns with production needs
• Coordinate with Sales on production timing and feasibility
• Collaborate with Data Analytics to track KPIs and drive data-based improvements

Performance & Metrics Ownership

• Own KPIs including:
• On-time delivery
• Scrap and rework rates
• Labor efficiency
• Customer complaints
• Report operational performance and improvement initiatives to senior leadership

Qualifications

• 3-5+ years of manufacturing leadership experience
• Demonstrated experience managing both production teams and quality systems
• Experience supervising team leads or front-line supervisors
• Strong understanding of root cause analysis and corrective action processes
• Working knowledge of ERP systems
• Ability to interpret technical drawings, specifications, and manufacturing instructions
• Strong organizational and communication skills

Preferred

• Experience in small to mid-sized manufacturing environments
• Experience working within and maintaining an ISO 9001:2015 Quality Management System (QMS), including internal audits, corrective actions, and preparation for certification audits.
• Background in process improvement methodologies (Lean, Six Sigma, etc.)

PetSmart does Anything for Pets – JOIN OUR TEAM! 

Pet Trainer

About Life at PetSmart 

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

Benefits that benefit you 

• Paid Weekly
• Health & Wellness Benefits
• 401k Plan with company match
• Paid Time off for full-time associates
• Associate discounts 
• Tuition Assistance 
• Career pathing 
• Development opportunities 

Job Summary

PetSmart’s Pet Training Instructor is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. They will actively seek out pets and pet parents to educate them on the benefits of pet training and will deliver pet training services in accordance with PetSmart’s curriculum.   

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

• Responsible for pet parent experience and outcomes conducted over the telephone, in person or online, and responding to pet parent concerns.  
• Actively sell training classes in store, over the phone and online. 
• Educates pet parents about the benefits of our entire pet training curriculum.  
• Maintains all paperwork related to pet training. 
• Educates fellow associates and acts as the subject matter expert for their location on the benefits of pet training.  
• Schedules training classes as outlined by the Company expectations. 
• Responsible for creating a safe environment for the people and pets in their classes and surrounding areas of the store.   
• Ensures the pet training area and surrounding areas are clean and presentable. 
• Recognize associates for their contributions to selling pet training. 
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.  
• Recommends, informs and sells merchandise and services.  
• Assists and works in other departments as required. Other duties may be assigned. 
• Participates in our culture of Belonging and Recognition.   
• Follows all Company Policies and Procedures. 

Qualifications

• 1-2 years of retail experience in a customer-focused environment. 
• Accredited in PetSmart Training Instructor Course
• Proficiency in computer applications. 
• Ability to react under pressure and maintain composure.  
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed 
• Strong organizational skills and attention to detail.  
• Strong written and verbal communication skills. 

Essential physical demands and work environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing this job, the associate is occasionally exposed to moving mechanical parts and a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love 

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.  

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!  

PetSmart is an Equal Opportunity Employer  

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.        

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage.  This position is also eligible for train pay which is based on a percent of training sales (which is 0% for Pet Training Instructor Trainees, 20% of training sales for Pet Training Instructor 2, 25% of training sales for Pet Training Instructor 3, and 30% of training sales for Area Pet Training Instructor), as well as benefits, as described at  must be over the age of 18 (except in Montana or where otherwise required by local or state law)   

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.