Sales Jobs in Maplewood, NJ

Medscape, a division of WebMD, develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers. WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Medscape, a division of WebMD, is the leading online destination for physicians and healthcare professionals worldwide. Medscape develops and hosts physician portals and related mobile applications that make it easier for physicians and healthcare professionals to access clinical reference sources, stay abreast of the latest clinical information, learn about new treatment options, earn continuing medical education credits and communicate with peers. We're looking for an experienced and motivated client services professional to join our Client Success Organization. You will be responsible for building and maintaining strong post-sale/execution customer satisfaction, acting as the day-to-day lead on assigned accounts, and ensuring the timely and successful delivery of our solutions according to customer needs and objectives. This job is for you if you are an extremely organized individual, have the ability to manage multiple priorities, excel in a deadline-driven environment, and have strong communication skills with the ability to pivot.

Build and maintain strong client relationships, including onsite presence as needed. Support overall client satisfaction by providing the highest caliber customer-service experience. Partner with Sales to help meet client and internal goals and improve overall business performance. Manage day-to-day partnership and collaboration with all departments from sale to execution and launch. Collaborate with internal teams including Project Managers throughout the development lifecycle to ensure overall project health, including asset review, internal kick off meetings, Client reviews, quality checks, etc. Support regular client-facing communications and adhering to client communication standards by preparing and distributing kick off materials, client status reports, contact reports, MLR meetings and follow ups, etc. Ensure the timely and successful delivery of Medscape solutions in collaboration with customer needs and objectives. Learn and exhibit a thorough understanding of Medscape process to achieve optimum efficiency and speed to market. Demonstrate comprehensive understanding of revenue delivery and supporting overall team revenue goals. Client travel as required.

Bachelor's degree preferred or will consider related experience. Minimum of 1-2 years of experience with a combination of digital, agency and healthcare experience. Minimum of 1-2 years of experience in Account Management or Client Service.

Experience in pharmaceutical/HCP advertising, or healthcare, or medical/legal/regulatory review process strongly desired; equivalent experience in a highly regulated industry may substitute. Familiarity with HCP-based clients including MLR process. Understanding of digital advertising. Ability to thrive in a fast-paced, collaborative environment.

$58,500-65,000. This position is also eligible for a discretionary company bonus, based upon business results.

Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment: Health Insurance (medical, dental, and vision coverage), Paid Time Off (including vacation, sick leave, and flexible holiday days), 401(k) Retirement Plan with employer matching, Life and Disability Insurance, Employee Assistance Program (EAP), Commuter and/or Transit Benefits (if applicable). Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

General Purpose/Summary of Job:

The Display and Exhibits Coordinator will coordinate the full logistics of all congresses and exhibits programs which include but not limited to, reviewing requests for accuracy, securing approvals, managing registration, executing customer-specific agreements, payment processing, marketing materials management, and program reconciliation.

Primary Duties and Responsibilities:

• Database management - manage promotional educational programs within our proprietary events management platform
• Budget management - assisting customer representatives within their program planning budget to ensure they meet client business rules and guidelines
• Coordinate all life cycles of Congresses and Exhibits from start to finish
• Communicate daily with customer team and appropriate stakeholders
• Run daily metric reports to ensure all tasks within the C&E are executed within a timely fashion
• Coordinate with account stakeholders (via telephone and email) regarding their event status as well as required follow-ups for any missing information. Able to read, interpret, and execute legal contracts on behalf of stakeholders.
• Ensure payments are processed in an efficient and timely manner
• Adhere to performance metrics, standard operation processes and procedures, as well as compliance guidelines for the related customer
• Maintain current knowledge of appropriate regulations, e.g., OIG, PhRMA Code
• Adherence to various policies (i.e., confidentiality, sensitive communication, intellectual property)
• Effectively manage high volume of meetings while also responding to emails and phone calls

Competency Requirements:

• Strong interpersonal, verbal, and written skills both internally and externally with the ability to effectively engage with the customer
• Skilled in Customer Service, and the ability to solve problems while ensuring customer satisfaction is met
• Strong organizational skills with great attention to detail
• Familiar with health sciences and regulated environments
• Ability to work independently, with competent decision-making skills, and successfully manage multiple priorities in a fast-paced environment
• Strong working knowledge of Gmail and Microsoft Office Product Suite, and able to quickly learn to utilize similar tools and software as needed
• Positive attitude at all times and the ability to work with a team and maintain a “Whatever it Takes” attitude
• Ability to boost team morale
• Ability to take constructive feedback and adjust in order to progress forward
• Ability to take on additional ad hoc tasks as needed to support the team without complaint
• Ability to work flexible schedules and/or extended hours to meet clients’ business needs
• Ability to maintain productivity while performing repetitive planning tasks every day
• Basic Math and Spelling proficiency
• Ability to work and thrive in a team atmosphere

Education/Skills Experience Desired:

• A background in event planning is preferred, but not required
• B.S. or B.A. degree or equivalent experience
• 3+ years’ experience working at a pharmaceutical/biotech or third-party agency a plus
• Great for individuals with a Sales, Hospitality, or Customer Service background
• Must be a go getter and very personable at the same having patience with the process
• Possess strong analytical and problem-solving skills

BPO Manager

ProDirect Laboratory

PRODIRECT Dental Lab is known for providing our dentists with the resources and experience of a national dental lab with the personalized service of local boutique labs. We are a global organization with over 35 years of experience in providing world class service and products to our customers.

Let's redefine excellence, together.

Job description

Position Highlights:

We are rapidly expanding our US team and are seeking a successful, enthusiastic, and self-motivated BPO Manager. Are you passionate about speaking with medical professionals, and building consultative relationships? As a key player in our Customer Success department, you'll have the opportunity to showcase your talent for driving business and providing world class service to our growing base of customer/house accounts.

We are looking for a manager who will set the overall vision and strategic plan for the Customer Success organization, focusing on driving product adoption, generating positive customer experiences, and driving growth through renewals and net retention improvements. You will manage, train and develop a team who will provide exceptional customer service to our ProDirect house and field managed accounts.

About us:

Mission Statement: To promote prosperity in the lives of both doctors and patients of present and future generations by pushing industry boundaries and upholding our customer driven commitment to excellence.

Office Based:

ProDirect Dental Laboratory

102 Chubb Avenue, Suite 102

Lyndhurst, NJ 07035

Key Responsibilities:

· Build and lead a world-class team:

o Manage, recruit and develop a high performing customer focused

o team

o Drive practices to track performance of teams and individuals

· Work cross-functionally with sales, marketing, customer service and operations teams in order to solve issues related to customer satisfaction

· Serve as a trusted advisor for customers, supporting a Customer Success Team to develop strong relationships and a deep understanding of customer needs to deliver an ongoing best-in-class customer experience

· Create and implements sales strategies to help the team achieve their sales goals.

· Set targets and objectives for the team and ensure team members meet individual and group goals.

· Track and analyses sales metrics to identify trends, patterns and opportunities for improvement.

· Provides coaching and training to sales team members to improve their sales skills and performance.

· Assist recruiting and hiring sales personnel whose skills match the company's goals.

· Works with customers to build and maintain strong relationships.

· Work closely with other departments, such as marketing and customer service, to improve the overall sales process and customer experience.

· Conduct market research to identify new business opportunities and potential customers.

· Identifies and pursues potential sales leads to expand the customer base.

· Develops pricing strategies that are competitive and profitable for the company.

· Manage the sales pipeline to ensure their team follows up on leads effectively and efficiently.

· Creates sales reports that provide insight into the team's performance and progress.

· Provides support to customers who have questions or concerns.

· Evaluates the sales team's performance and provides feedback on how to improve.

· Help promote a positive team culture that encourages collaboration, growth and success.

· Advocate for strategic customer needs and feedback

· Implement and coordinate marketing programs

· Identifying opportunities for upselling and cross-selling

Qualifications:

• 5+ years of demonstrated progressive experience leading customer success managers or account management.
• Proven experience leading teams and leveraging customer success best practices
• Proven ability to develop strategies, translate them into initiatives and track successful delivery
• Possesses a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate customer success teams.
• Demonstrated operational excellence in analytical thinking, process development and improvement, problem solving, communication, delegation and planning.

· Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity.

· Able to collaborate across the organization and with external stakeholders.

· Holds strong operational skills that will drive organizational efficiencies and customer satisfaction.

· Willing and able to address escalated client issues with speed and urgency.

· Willingness to travel as needed.

· Excellent communication skills (phone and written)

· Ability to work in a team environment

· Self-motivated and driven, with the ability to thrive in a fast-paced sales environment.

· Effectively engage with professionals at all levels.

· Strong consultative relationship-building abilities

· A genuine passion for connecting with clients and understanding their unique needs.

• Bonus Points for Dental Customer Success/Lab Experience

Join our dynamic team and unleash your passion for managing, problem resolution, speaking with professionals, and developing meaningful relationships. Take the next step in your career and apply today!

Job Type: Full-time

Salary:

• $75,000 + Bonus opportunity

Benefits:

• 401(k) + 3% corporate match
• Dental/Health/Vision insurance
• Vacation and Holidays
• Referral program
• Career advancement opportunities

Work Location:

ProDirect Dental Laboratory

102 Chubb Avenue, Suite 102

Lyndhurst, NJ 07305

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer Service Management: 5 years (Required)
• Overseas Team: 3 years (Required)
• Training Staff: 5 years (Required)

Work Location: In person

Special Project Manager - Morristown, NJ

About Us:

Specialized is our new umbrella brand, bringing together decades of frontline security expertise under a family owned, values driven organization. We deliver human led, tech forward protection across retail, supply chain, and complex global enterprise environments, powered by our proprietary AURIX™ automation platform. We invest in our people, create opportunities for growth, and lead with loyalty, integrity, and purpose. Our family of brands includes Metro One Security and M1 Global, working together to set the standard in modern security. Join a team where people come first, systems are smart, and excellence is expected.

Overview:

We are seeking a highly motivated Project Manager who is eager to launch their career in a fast-paced, innovative environment. This role is ideal for a recent college graduate who is skilled in the use of AI tools and excited to apply modern technology to streamline processes, enhance presentations, and support strategic initiatives. You will play a key role in keeping projects organized, improving workflows, and ensuring our team operates efficiently.

Key Responsibilities:

• Manage and optimize projects within the ASANA platform, ensuring deadlines and deliverables are met.
• Develop and build client-facing sales presentations with a strong attention to detail and visual storytelling.
• Coordinate internal and external meetings, including scheduling, agenda preparation, and follow-ups.
• Manage team calendars and assist with prioritization to maximize productivity.
• Leverage AI tools to improve processes, automate tasks, and support data-driven decision-making.
• Analyze data to identify trends and provide strategic recommendations.
• Support leadership with project execution and cross-functional collaboration.
• Travel as needed to support business initiatives and client engagements.

Qualifications:

• Bachelor’s degree required; recent graduates are encouraged to apply.
• Demonstrated proficiency with AI tools (e.g., generative AI platforms, automation tools, or analytics technologies).
• Strong project management and organizational skills.
• Excellent time management with the ability to multitask and adapt in a dynamic environment.
• Creative thinker with strong problem-solving abilities.
• Comfortable analyzing data and contributing to strategy development.
• Highly flexible with a proactive, “ready-to-help” mindset.
• Strong communication skills and professional presence.
• Must be willing to participate in the company’s pre-employment screening process and continuously meet any applicable State, County, and Municipal requirements

Pay & Benefits:

• Salary range: $50,000 – $65,000, depending on experience and qualifications.
• Comprehensive health, dental, and vision benefits.
• 401(k) plan.
• Opportunities for career growth and advancement.

Why Join Us?

This is an exciting opportunity to gain hands-on experience, work closely with leadership, and help shape the way our organization leverages AI and modern project management practices. If you are organized, tech-forward, and ready to make an immediate impact, we encourage you to apply.

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

General Summary:

Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses.

Duties and Essential Job Functions:

• Unload trucks according to the prescribed process for the store.
• Follow company work processes to receive, open and unpack cartons and totes.
• Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
• Restock returned and recovered merchandise.
• Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager.
• Assist in plan-o-gram implementation and maintenance.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Greet customers as they enter the store.
• Maintain register countertops and bags; implement register countertop plan-o-grams.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Clean front end of store and help set up sidewalk displays.
• Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
• Provide superior customer service leadership.
• Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications.
• Open and/or close the store under specific direction of the area manager.

In the Absence of the Store Manager or Assistant Store Manager:

• Authorize and sign for refunds and overrides; count register; make bank deposits.
• Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
• Monitor cash levels and make appropriate drawer pulls as directed by the store manager.
• Monitor cameras for unusual activities (customers and employees), if applicable.
• Supply cashiers with change when needed.
• Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Knowledge and Skills:

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.
• Knowledge of cash handling procedures including cashier accountability and deposit control.
• Ability to perform IBM cash register functions.
• Knowledge of cash, facility and safety control policies and practices.
• Effective interpersonal and oral & written communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.

Work Experience and/or Education:

• High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred.

Working Conditions:

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds
• Occasional climbing (using step ladder) up to heights of six feet
• Fast-paced environment; moderate noise level
• Occasional exposure to outside weather conditions
• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Relocation assistance is not available for this position. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) savings plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.

Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted.

_New hire starting pay range: 16.42 - 16.67

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

Act as the point of contact for customers. Assist in setting and maintaining plan-o-grams and programs. Stock merchandise adequately. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets.

Duties and Essential Job Functions:

• Unload trucks.
• Follow company work processes to receive, open and unpack cartons and totes; store merchandise in stock room or move directly to sales floor.
• Build merchandise displays.
• Stock merchandise; rotate and face merchandise on shelves.
• Restock recovered merchandise.
• Assist customers by locating merchandise.
• Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
• Comply with company policies and procedures.
• Greet customers.
• Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
• Collect payment from customer and make change.
• Assist with ordering merchandise using hand-held scanners, as needed.
• Clean front end of store and help set up sidewalk displays when necessary.

Knowledge and Skills:

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Work Experience and/or Education:

• High school diploma or equivalent preferred.

Working Conditions:

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using step ladder) up to heights of six feet
• Fast-paced environment; moderate noise level
• Occasional exposure to outside weather conditions

Relocation assistance is not available for this position.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.

Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted.

New hire starting pay range: 15.92 - 16.02

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

The Sales Associate acts as a point of contact for our customers. The duties of the Sales Associate include assisting customers in locating and purchasing merchandise, operating the cash register, stocking merchandise, recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Effective interpersonal and oral communication skills. Understanding of safety policies and practices. Ability to read and follow plan-o-gram and merchandise presentation guidance. Knowledge of basic cash handling procedures. Basic mathematical skills. Ability to perform IBM cash register functions.

High school diploma or equivalent preferred.

• Frequent walking and standing
• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise
• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers
• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using step ladder) up to heights of six feet
• Fast-paced environment; moderate noise level
• Occasional exposure to outside weather conditions

Relocation assistance is not available for this position.

Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See /benefits for additional details.

Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted.

_New hire starting pay range: 15.92 - 16.02

Principal Duties/Responsibilities:

To Live and Lead Safety

* Takes responsibility for employee safety and wellness by deploying the ATS safety program and ensuring effective completion of safety training, observations, and incident investigations.

* Implements and actively supports all Beyond Zero initiatives

* Enables the growth of a customer safety culture by a fostering a safety partnership and sharing best practices

To Inspire and Provide Clarity on Vision and Strategy

* Motivates employees by communicating a clear vision that enables all employees to understand the rationale for, and the benefit of, both site-level and company-wide objectives

* Acts as an effective change agent, leading the implementation of strategic initiatives through positive team communications, appropriate action planning, and successful implementation activities

* Understands and appropriately articulates both ATS and customer strategies, providing the team with line of sight between team responsibilities and strategic outcomes

To Own Our ATS Culture

* Builds positive relationships with ATS employees, customers, and peers through open communication and role-modeling the ATS leadership core competencies of honesty and respect

* Sets a positive, influential standard for others and creates a constructive climate for their team

* Influences with transparency and use participative methods to ensure that decisions are understood and accepted

* Establishes a positive work environment through managing and personalizing onboarding; engaging in ongoing one-on-one communications; and recognizing individual contributions and achievements on a timely basis

* Adheres to policies and procedures and ensures that staff understands the rationale behind policies and processes

To Support Our Employees' Learning and Growth

* Leads and builds team capabilities by working with individuals on performance improvement, career planning, training, and skills development.

* Develops, communicates, and executes a Skills Matrix and Technician Training Plan

* Builds and maintains a succession plan for key positions (i.e., Supervisors, Supply Chain, P/S, RE)

To Ensure and Drive our Business Results

* Leads and ensures the Operating System is understood, reinforced, and embedded

* Develops and executes a site-specific maintenance plan per ATS standards

* Manages financial performance of the site (revenue, expenses, and profit) to achieve set objectives

* Develops and maintains effective relationships with all ATS business units, fully utilizing their services and ensuring cross-functional alignment

* Collaborates with and builds customer relationships to ensure priority alignment and proactively anticipates customer needs as the primary on site contact

* Ensures alignment of customer expectations and ATS site goals through management of site-specific contracts

* Communicates with the customer through daily, weekly, and monthly meetings and conducts a regular review of the performance metrics with the customer

* Drives a continuous improvement methodology and promotes cost savings

* Analyzes and reports on key performance indicators, completing root cause analyses and developing and executing action items while removing barriers and addressing issues

* Collaborates with sales and operations leadership to increase the scope of services

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

* Bachelor's degree in technical, business, or a related field preferred or seven years of operations / maintenance experience

* Three years of supervisory experience with a strong focus on development of employees

* Resilient and flexible, able to multitask and prioritize with an innate ability to understand and accept change and motivate others around change

* Highly tuned emotional intelligence with demonstrated ability to build relationships and lead teams with honesty and integrity to achieve goals

* Solid understanding of manufacturing / assembly work environment

* Business acumen

* Positive influencer with appropriate levels of organization.

* Strong customer focus with the ability to build positive business relationships and show a sense of urgency

Desirable KSAs

* Manufacturing maintenance experience preferred with related certifications and training

* Good understanding of, and/or experience with, proactive/reliability maintenance processes, i.e., Planning/Scheduling, P/M, PdM, and root cause analysis, and continuous improvement methodologies

* Good computer skills, including Microsoft applications and web-based applications such as Power BI, GEAC, Concur, Workday and related software

* Time management skills

* Ability to relocate to specified locations

* Excellent communications skills (verbal, written, and presentation)

* Agile, curious learner and authentic, credible teacher

* Financial acumen and knowledge of forecasting and managing budgets

Leadership Core Competencies:

Business and Company Acumen

Lead with honesty and integrity

Build bold and relevant strategies

Welcome and motivate change

Recognize the right outcomes and how they were achieved

Role model safety and wellness

Emotional Intelligence

Provide psychological safety

Be self-aware

Build relationships

Ask for and act on feedback

Respect diverse background and viewpoints

Lead in the Present; Eye to the Future

Commit to accountability

Coach people to their potential

Own talent development and placement

Turn problems into opportunities

Be resilient and flexible

Communicate, Communicate, Communicate

Practice transparency

Build relationships through respect

Be a curious learner and credible teacher

Influence in a proactive, positive way

Ensure cross functional awareness/decisions

ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.

HVAC Service Technician

Job description:

FULL MEDICAL *** FAMILY OWNED & OPERATED *** LOCAL JOBS *** NORMAL HOURS *** NO HIGH-PRESSURE SALES

Cranford Plumbing, Heating and Cooling is an established high-end Plumbing, Heating, and Cooling Company looking for experienced and reliable HVAC Service Technicians and Installers to join our team. We service Union County and stay very local.

RESPONSIBILITIES OF THE HVAC TECHNICIAN:

• Diagnose and repair of electronic, mechanical and electrical components of these systems.
• Travel to job sites in service area, and work with dispatch to ensure schedule is maintained and delays are properly communicated with customer.
• Maintain proper stock parts, tools, and safety equipment in the vehicle.
• Understand company pricing and generate appropriate customer invoice at job site. Obtain correct customer information including email address.
• Diagnose diverse service issues, obtain any replacement parts, calibrate system to manufacturer's recommendations, and explain fully to customer what the issue is and what is needed to correct.

REQUIRED SKILLS:

• 3+ years of experience in installation, maintenance, and troubleshooting and correcting diverse HVAC issues.
• Good analytical skills and attention to detail with ability to read and interpret blueprints, plans and manuals.
• Excellent customer service skills with desire to exceed customer expectations.
• Ability to work independently in a timely manner, making sure job is done correctly the first time.
• MUST speak English. Bilingual in English/Spanish is a plus.

BENEFITS AND COMPENSATION:

• Excellent Competitive Pay
• 100% of individual Health Insurance paid by company
• SPIFs and bonuses
• No high pressure sales
• Flexible weekend rotation
• Job security
• 401K
• Vacation, PTO, Holiday Pay
• Work normal business hours - 8 AM to 4:30 PM, Monday - Friday
• Work Local - Stay Local

Apply online or Call! 9

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025.

Sika is seeking a reliable and motivated R&D Lab Technician to support CTG-5, Structural Adhesives team. In this role, you’ll help prepare and test mixes as designed by R&D Chemists/Engineers, test competitive products and work on minor projects with minimum supervision.

If you enjoy staying active, working with your hands, and being part of a supportive team, this could be the perfect opportunity for you!

• Demonstrated ability in operating complex laboratory plastic, analytical, and processing.
• Experience with all plastics testing methods and procedures.
• High School Diploma
• Good verbal and written communication skills
• 5+ years of experience in a laboratory environment, measurements, and production desirable
• Some experience with computerized testing equipment
• Aptitude to work without close supervision
• Ability and willingness to work shift hours and overtime
• Basic computer literacy (Excel, Word required, Email, and Access desirable)

• A High School diploma or equivalent
• Ability to wear all required PPE, including air-purifying respirators
• Comfort working on your feet for extended periods
• Ability to work independently while following general supervision
• Manufacturing experience (a plus but not required!)
• A strong work ethic, reliability, and commitment to safety
• Ability to lift and move materials (30–50 lbs. regularly; up to 50 lbs. max; push/pull up to 100 lbs.)
• Comfortable with repetitive physical activity
  
  

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.