Sales Jobs in Lockport Illinois Remote

Giesecke+Devrient is a growing, German international security technology company operating in the fields of digital security, financial platforms, and currency technology. G+D ePayments manages and secures billions of digital identities throughout their entire life cycle. Our products and solutions are used by commercial banks, mobile network operators, car and mobile device manufacturers, business enterprises, transit authorities and health insurances and their client’s every day to secure payment, communication and device-to-device interaction. G+D ePayments is a technology leader in its markets and holds a strong competitive position.

JOB SUMMARY

The Client Success Manager II (CSM II) is responsible for providing the highest level of quality service, and ensuring for excellent internal and external communication to support our Client’s day to day requirements and specifications. The CSM II seeks to understand the client needs and suggests the appropriate solutions, products, and services to best meet those needs in collaboration with Sales. The CSM II is responsible for successful execution of client projects and serves as the direct daily liaison between the client and internal stakeholders.

The CSM II responsibilities also include processing orders; inventory management; coordinating with Other CSMs, production, scheduling and logistics teams; and invoicing. This position requires direct interface with internal stakeholders in a variety of departments, collaborating to ensure for a timely, accurate, and excellent client delivery experience. A high level of responsiveness, attention to detail, and service is required for all duties.

Duties and Responsibilities:

• Act as the lead point of daily contact for any and all matters specific to assigned client accounts.
• Serve as a subject matter expert as it relates to a key client segment in G+D’s Client portfolio and assist in shaping the client experience for this segment
• Act as a liaison between assigned Clients and G+D team to provide first level Client support, coordinating both internally and externally as required
• Anticipate Client needs based on market changes and payment association guidelines and plan to harmonize changes across impacted clients proactively and accordingly
• Manage communication with the Client and track work in progress (WIP) items on a G+D Client dashboard; lead standing client calls to review and update all WIP items
• Aggregate, monitor, analyze, and report performance metric results
• Support new Client onboarding activities, in collaboration with Sales and other stakeholders
• Facilitate and lead card and project design, technical, and implementation meetings, collaborating with SMEs, as required
• Coordinate and attend client Business Reviews, as required, presenting details that illustrate account health and activity
• Review forecasted volumes with actual orders and manage updates with Clients, Sales, Demand Analysts, and Operations
• Use the ERP system and other G+D tools to independently execute tasks and support communication and information gathering
• Work with G+D Systems (such as JIRA and SAP) to advise on Change Requests as they relate to Client requests or G+D-driven changes affecting the Client; ensure for accuracy and completeness and consult where necessary
• Establish IT development/project workback schedules through direct communication with the Production IT, Operations and Billing teams
• Coordinate Client on-site visits for press validations, audits, and/or tours ensuring all relevant departments are aware and can support the Client expectations
• Manage the processing of Client sales orders to include order confirmation and compliance verification for feasibility, product/material availability, schedules, and other relevant areas
• Establish production and delivery schedules through direct communication with the Planning and Scheduling group, or other G+D manufacturing facilities as needed
• Support issuance requirements for client portfolios and assist clients to manage forecast and inventory to ensure no interruption to issuance
• Support clients with inventory management by providing weekly or monthly inventory reports/order status reports, as required
• Assist with submission and acceptance of orders to and from the LB (Load Balancing) program to track orders with other G+D production sites, including any claim handling
• Support Finance Department for preparation of month end invoicing and in validating correct pricing
• Manage the end-to-end process of collateral procurement on behalf of clients (from PO Requisition, to proofing, to invoicing)
• Verify pricing on Client PO’s vs. quotations and/or Clients contracts
• Coordinate with internal Shipping department to ensure for accurate and on-time delivery
• Serve as first line of Client support for incident reporting and incident management, following up and supporting, as required, to see the issue through prompt resolution
• Work closely with the Quality team to assist with Client incident investigations, collaborate on root cause and corrective actions
• Identifies upsell and cross-selling of G+D products and services and refers opportunities to Sales.
• Demonstrated advanced and independent working knowledge and understanding of all end-to-end processes across varying client types
• Demonstrated advanced and independent working knowledge of both card body manufacturing and service bureau/fulfillment (as demonstrated by action and/or via certification)
• Demonstrated ability to serve as a thought leader, influencer and successful people manager as it relates to driving best practices and action on behalf of clients
• Demonstrated successful relationship management and ownership of complex, top-tier clients

Qualifications:

• Bachelor’s degree, preferred
• 5 years of experience in a similar or related, client-facing role
• Excellent organization, planning, and multitasking skills, with high attention to detail
• Efficient communication skills and excellent command of English, both written and verbal
• A self-motivated team player with ability to interact in a collaborative manner
• An ability to be unfailingly civil and respectful to both internal and external Clients
• A self-starter with excellent problem-solving skills and a continuous improvement mindset
• Proficient and independent user of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
• General understanding of ERP system functionality with respect to order processing, inventory management, status monitoring and receiving
• Flexible to work outside of standard business hours, when needed, as well as willing and able to travel (up to 10%)
• Experience with SAP, strongly preferred
• Card and/or payment industry experience, strongly preferred
• Printing experience, strongly preferred
• Other duties as assigned

BENEFITS INCLUDE

Medical (PPO and HDHP with HSA), dental, Vision, PTO, paid holidays, 401k with employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance and more.

The Sales Associate will be responsible for supporting the Store Leadership Team to achieve all company goals and initiatives. The Sales Associate will model and maintain excellent customer service with effective communication, product knowledge, and appropriate selling techniques. The Sales Associate will maintain company standards of all merchandise presentation, replenishment, and sizing while maintaining a new and clean store and backroom.

Key Accountabilities:

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks
• Greet and acknowledge customers while providing the appropriate level of service
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for \"out of stock\" items when necessary
• Exercise sound judgment in effectively addressing customer concerns
• Demonstrate the appropriate level of selling skills to positively impact conversion
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card
• Maintain appropriate stock levels and ensure that all sizes and styles are represented
• Follow company standards of merchandise presentation, signage, and display
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements
• Perform daily housekeeping duties to company standard
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment
• Contribute focused, well-managed efforts towards achievement of store goals
• Exhibit flexibility by processing stock when necessary

• High School diploma or equivalent
• Previous retail experience preferred
• Must be at least 18 years of age

• Excellent customer engagement
• Demonstrated time management and organizational skills
• Ability to work in team environment
• Must be adaptable and flexible to changing priorities
• Ability to work a flexible schedule to meet business needs, including weekends, overnights, evenings, and call-in shifts
• Ability to maneuver on sales floor and stockroom; climb ladder, lift and carry up to 50 lbs

Hourly/Salary $15.00 - $19.60 Per Hour o Benefits include: Paid Sick Time, Employee Discount, 401(k) and company match, Wellness Reimbursement, Adoption Assistance, free backup care (for kids, pets & the elderly), a variety of voluntary benefits and an employee assistance program. Benefit offerings are subject to change and vary by role/level for each position. Respective waiting periods may apply to certain benefit offerings.

IDR is seeking a Ecommerce Specialist to join one of our top clients for an opportunity in Bolingbrook, IL. This role focuses on managing product listings and web content within an ecommerce platform to enhance customer experience and drive sales. The company operates within the retail and beauty industry, emphasizing digital merchandising and product presentation.

Position Overview for the Ecommerce Specialist :

• Manage category managers and brand relationships to gather product content including copy, images, videos, attributes, and technical specifications.
• Ensure product categorization aligns with current taxonomy and adhere to style guide standards for consistency.
• Optimize product and meta descriptions for SEO best practices.
• Utilize Mirakl and internal web platforms to create, update, and manage product content on the website.
• Address guest-facing issues proactively by utilizing problem-solving skills and collaborative relationships.

Requirements for the Ecommerce Specialist :

• Bachelor’s degree in business or related field.
• 1-3 years of ecommerce experience preferred.
• Proficiency in Excel and other Office software tools, a must.
• Experience with web platform and/or data management system preferred.
• Experience with the Mirakl platform preferred.

What's in it for you?

• Competitive compensation package
• Full Benefits; Medical, Vision, Dental, and more!
• Opportunity to get in with an industry leading organization.

Why IDR?

• 25+ Years of Proven Industry Experience in 4 major markets
• Employee Stock Ownership Program
• Dedicated Engagement Manager who is committed to you and your success.
• Medical, Dental, Vision, and Life Insurance
• ClearlyRated's Best of Staffing® Client and Talent Award winner 12 years in a row.

Pharmacann Inc., one of the nation's leading cannabis companies, is changing the way people view cannabis. Be a part of the team shaping the future of this booming industry, where our people, our reputation and our standards matter. With a strong foundation and dynamic growth plan, opportunities to join our team abound in this fast-paced environment. Are you ready to join the movement?

We're grounded and growing. Based in Chicago, Pharmacann Inc. operates dispensaries and production facilities across multiple states including New York, Illinois, Massachusetts, Maryland, Ohio and Pennsylvania with licensing secured in the Midwest and on the east coast. For more information about our company, please visit .

The Cannabis Sales Consultant (CSC) is responsible for creating a world-class customer experience for all customers. The CSC will promote a positive, customer service-oriented, and compliant work environment. This position is accountable for executing initiatives that achieve all hospitality goals at the retail PharmaCann location.

The CSC is responsible for compliance with all policy and procedures and all other operational objectives of the business, as well as executing visual standards and presentation needs to customer requirements, product performance, along with sales and marketing objectives. The CSC must be passionate about their role and have a strong willingness to help people become educated about cannabis.

Duties and responsibilities or (Essential Functions)

• Meet & exceed personal sales volume and KPI goals.
• Assist in building a great company and business that disrupts the traditional retail model and embrace change.
• Add value to the team by being an authentic and confident self-leader who strives to execute our world-class hospitality program.
• Drive repeat business through strong local networking and customer data capture, patient confidence inspiration, and building of patient loyalty.
• Maintain up to date knowledge on products and industry knowledge, including cannabis laws and regulation.
• Proactively answer customer questions and ensure knowledge of products and usage.
• Execute high customer experience standards, to include a world-class culture and industry-leading customer engagement through strong sales techniques and product knowledge.
• Accountable for accurately utilizing PharmaCann's Point of Sale system.
• Execute customer transactions with high attention to detail and ensure accuracy in register transactions.
• Execute PharmaCann's dispensary protocols including safety protocols.
• Complies with all security, safety, and legal requirements.
• Must be able to accommodate flexible scheduling expectations including weekend, evening, and holiday schedules.
• Maintain a clean and organized point of sale area.
• This role is required to assist and/or perform other duties as assigned, as well as in other functions of the operation, including but not limited to: call center, inventory, outreach, security, delivery acceptance, delivery, and visual merchandising.
• Dependent upon the state and/or location, this position may be required to hold a current driver's license and maintain a good driving record.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.

• Minimum 21 years of age (or as required by state regulations)
• A minimum of a High School diploma is required.
• Minimum 2 years' experience with customer service in a fast-paced retail environment
• Strong analytical skills to assess data, facts, and figures
• Intermediate-level math skills
• Proven expertise and experience to accurately manage a register
• Exceptional customer service skills
• Strong attention to detail and ability to solve and resolve problems in a calm, professional, and courteous manner.
• Strong computer-based skills
• Dynamic interpersonal and communication skills
• Business-minded personality
• A highly self-motivated and ethical individual
• Valid driver's license and ability to successfully pass a Motor Vehicle Record background check (state specific)

Working conditions

• This job operates in a professional retail store environment.
• This role routinely uses standard office equipment such as computers, phones, and photocopiers.
• This position requires weekends, nights, overtime as needed, holidays, and flexible work availability.
• May require minimal travel.
• May be required to work outdoors and/or during inclement weather.

Physical requirements

While performing the duties of this job, the employee is regularly required to read, speak, and listen. This employee is frequently required to stand for long periods of time, walk constantly, use hands or feet, reach with hands and arms. This employee is required to use a phone and may be required to lift up to 50 pounds.

Direct reports

N/A

All your information will be kept confidential according to EEO guidelines.

PharmaCann, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age disability or genetics. We value diversity, military service, and law enforcement experience. Compensation is competitive and will be commensurate with experience. Benefits are available.

We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.

A Part-Time Sales Associate is expected to drive the selling efforts and customer relationships by excelling in customer service and selling techniques. Responsible for performing all daily store functions including: product merchandising, product sales, customer relations and store maintenance. The most important aspects of the position are customer service, sales and teamwork.

Essential duties and responsibilities include:

• Displays basic fashion and trend knowledge and able to satisfy customer needs by selling appropriate merchandise while maintaining DTLR standards and building relationships.
• Assists with shipments, merchandising, restocking, and pricing.
• Presents positive, energetic, outgoing impression to each customer while demonstrating a positive and enthusiastic attitude toward job and company.
• Complies with all company policies.
• Embraces service training and product programs.
• Ensures all visual standards are followed, daily restock is completed and adequate size runs are represented per visual directions.
• Assists in eliminating both employee and customer theft.
• Helps maintain a neat and orderly sales environment.
• Assists with keeping store organized as directed by store management.
• Performs other duties as may be assigned.

Qualifications:

To perform this job successfully, the associate must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

• Previous work experience in retail or customer service is preferred, but not necessary.
• High school diploma or equivalent preferred.

Skills and knowledge requirements include:

• Work requires an excellent command of the English language to effectively communicate with management, customers and other employees.
• Must possess basic fashion and style trend knowledge and desire to work with customers in a retail setting.
• Individuals should possess problem-solving abilities, analytical abilities, detail orientation, flexibility, communication skills, and interpersonal skills to provide excellent customer service, accurate inventory control, merchandise transport, and store maintenance.

Physical requirements include:

• Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
• Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
• The incumbent must be able to work in a fast-paced environment.
• Must have reliable transportation

Compensation:

Sales Associate (Part-Time) pay range: $15.00 - $15.00 per hour. This role will be eligible for the company 401K plan.

DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.