Sales Jobs in Lake Bluff, IL

Product Manager

Compensation & Benefits

• Salary: $110,000 – $130,000 + Annual Bonus
• Medical, Dental, Vision Coverage
• 401(k) with Company Match

About the Opportunity

Sterling Engineering is partnering with a leading organization to hire a Product Manager who will drive innovation, profitability, and strategic growth across a diverse product portfolio.

This role is ideal for a data-driven, strategic thinker who thrives in retail manufacturing or industrial product environments and enjoys balancing high-level strategy with hands-on execution. You’ll play a key role in shaping product direction—not just responding to customer requests, but proactively identifying opportunities that impact the broader market.

What You’ll Do

Product Strategy & Portfolio Management

• Lead product innovation through competitive analysis, gap identification, and market insights
• Manage and optimize product portfolios, including SKU rationalization and lifecycle management
• Identify new product opportunities aligned with business goals and market demand
• Own product data and performance metrics to drive strategic decision-making
• Partner with Supply Chain and Manufacturing to refine product specs, cost structures, and procurement strategies

New Product Development

• Develop and execute product roadmaps focused on innovation and value creation
• Collaborate cross-functionally to ensure successful product launches and market adoption
• Support continuous improvement initiatives across multiple product lines

Pricing Strategy

• Analyze market trends and competitor pricing to ensure optimal positioning
• Implement pricing strategies that drive both revenue growth and margin expansion
• Conduct pricing analysis and experiments to evaluate demand and profitability

Channel & Go-to-Market Strategy (Place & Promotion)

• Define and optimize sales channels (distribution, e-commerce, dealer networks, etc.)
• Partner with Marketing to develop promotional strategies, campaigns, and product positioning
• Support merchandising, packaging, and product content strategies across channels
• Build and manage promotional calendars aligned with key sales events and market opportunities

What We’re Looking For

• 3–5+ years of Product Management experience with a focus on strategy, innovation, and analytics
• Experience in retail manufacturing, industrial, or durable goods environments
• Strong background in competitive analysis, pricing strategy, and portfolio management
• Proven ability to influence internal product strategy at scale, beyond individual customer requests
• B2B experience preferred
• Bachelor’s degree required (Master’s preferred)
• Excellent communication, leadership, and cross-functional collaboration skills
• Demonstrated career stability and long-term impact in prior roles

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need.

In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team.

Department Supervisors have strong product and operational knowledge.

Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.

Cellular Sales is Growing!

Average and High-End Sales Consultants earn $53000 $97000 +/ year

Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?

We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have a 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.

Why Join Cellular Sales

Our wireless sales consultants help others connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.

What We Offer

We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:

• Life-Changing Income: The highest commissions in the industry
• First rate health benefits: Including health/vision/dental, and life insurance.
• Security for your future: 401(k) with ROTH option to save for retirement.
• Performance Incentives: Top performers receive trips, gifts, and prizes.
• Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced sales leaders
• Advancement Opportunities: We promote from within and encourage growth
• Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
• Community Involvement: Impact the lives of people where you live through local events and volunteering

Responsibilities

As a sales Consultant, you will service the customer's needs, make recommendations based on their specifications.

• Develop new consumer and business accounts
• Provide outstanding service during and after the sale
• Recommend changes in products and services
• Stay current on the newest technology products and services

What We Are Looking For

• Driven, enthusiastic people with a positive attitude
• Willingness to learn and utilize proven techniques to grow your business
• Effective verbal, written, and interpersonal skills
• Self-motivated to successfully manage responsibilities
• Strong negotiating and follow-up skills
• Understanding of new technology products and services

If you're eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let's talk.

Opportunity awaits, apply today!

The Assistant Manager oversees daily store operations, including hiring, training, and scheduling team members. This role provides leadership through clear direction, goal setting, and feedback. The Assistant Manager ensures efficient operations and delivers a fast, friendly, and clean guest experience by managing staffing levels, inventory, labor, cash controls, and maintenance needs.

Manager-on-Duty / Shift Leadership

• Act as the manager-on-duty during assigned shifts in the absence of the Store Manager
• Assume full responsibility for store operations, team performance, and customer experience during the shift
• Direct, prioritize, and assign work to CSRs to ensure efficient and effective operations
• Monitor performance and provide real-time coaching, guidance, and corrective instruction as needed
• Ensure compliance with company policies, procedures, safety standards, and cash-handling guidelines
• Serve as the primary point of contact for customer issues, emergencies, and operational concerns
• Document and communicate shift activities, incidents, and follow-up needs to store management

Customer Service

• Greet and acknowledge every customer to create a welcoming environment
• Assist customers and provide product or service recommendations
• Handle customer concerns and complaints professionally and resolve issues within policy guidelines
• Escalate unresolved issues to store management when appropriate
• Monitor store activity and report suspicious behavior or safety concerns
• Communicate clearly and effectively with team members and guests

Sales and Cash Handling

• Promote customer loyalty and enroll customers in the rewards program
• Stay informed on current promotions, advertised products, and sales
• Upsell by recommending complementary or similar items
• Accurately process transactions using the POS system while following cash-handling and loss prevention procedures
• Ensure all items are scanned, paid for, and secured, especially high-risk merchandise
• Verify ID and comply with age-restricted sales laws and policies
• Ensure accurate pricing, labeling, and promotional updates
• Explain car wash programs and assist with traffic flow during peak times if applicable

Store Cleanliness and Appearance

Interior:

• Maintain clean, sanitary, and well-stocked restrooms, food service stations, and customer spaces
• Empty interior trash receptacles and keep register area clean, neat, and organized
• Respond to spills and maintain clean organized cooler and storage areas
• Ensure floors, displays, and merchandise are organized and maintained according to merchandising standards and planograms

Exterior:

• Maintain the cleanliness, safety, and overall appearance of the exterior area, including parking lot, fueling areas, entrances, and dumpster areas
• Ensure safety by shoveling and salting walkways, pump areas, and car wash entrance/exit if applicable and notifying maintenance of any lighting issues
• Maintain fuel station and dispenser areas by cleaning equipment, monitoring conditions, replenishing supplies, and reporting issues as needed
• Monitor exterior equipment and fixtures for cleanliness, functionality, and signs of damage or tampering and report issues as needed
• Perform tasks such as picking up trash, emptying trash receptacles, basic landscaping upkeep, minor painting or touch-up tasks, and spill response as needed

Operational Support

• Prepare and serve food items in accordance with food safety and sanitation standards
• Audit inventory on a regular basis; including lottery, cigarettes, other tobacco products
• Review DVR system to monitor store activity.
• Support inventory management activities including receiving deliveries, stocking merchandise, rotations, product placement, and removing expired or damaged products
• Monitor in-ground gasoline storage inventory.
• Troubleshoot and report any equipment or maintenance issues.
• Support store operations during high-volume periods, staffing shortages, or special promotions as needed
• Responsible for recruiting and training new team members
• Run daily reports, reconcile shift sheets, complete PDI reporting, and banking procedure. Responsible for transport of bank deposit to bank
• Utilize available reports and data to develop and implement plans to maximize sales to meet or exceed goals and objectives.
• Perform other duties as assigned by Store Manager

Requirements and Qualifications

• Must be available to work a minimum of 40 hours per week and provide support 24 hours per day, 7 days per week by being on duty or on call.
• Provide support and coverage to store as needed, occasionally beyond regularly scheduled work times.
• Must possess and maintain a valid driver's license
• Must have access to a reliable vehicle for banking purposes
• Basic reading, writing and math skills
• Ability to operate point of sale, store, and car wash equipment
• Ability to follow company policies, procedures, and safety standards
• Maintain proper uniform standards while on duty
• Must meet the minimum age requirements for selling alcohol in the state in which the position is located (18 years of age in Ohio, Michigan, and Wisconsin, 21 years of age in Illinois)

Education and Experience

• Must hold a high school diploma or equivalent
• Prior customer service or cashier experience
• Previous experience supervising others is preferred.

Physical Requirements

• Ability to stand or walk for extended periods of time
• Ability to bend, reach, and perform repetitive motions
• Ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds
• Ability to perform physical tasks requiring moderate exertion in varying outdoor weather conditions

Work Environment

• Fast-paced convenience store environment with frequent customer interaction
• Indoor and outdoor work conditions

Required Travel

• Banking purposes
• Assisting other store locations
• Training classes

True North is an equal opportunity employer and considers applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other legally protected class.

Empowered Staffing is partnered with a national provider of dining, environmental, and facilities management services supporting senior living and healthcare communities across the U.S. Our client is committed to long-term partnerships and operational excellence, serving hundreds of facilities nationwide.

Due to exciting growth, our client is adding a Senior Staff Accountant to the corporate Accounting team in Lake Forest, IL. This position offers a unique blend of structured month-end responsibilities and ad hoc, project-based work, making it ideal for someone who enjoys both consistency and problem-solving. You'll work closely with leadership and support a variety of initiatives across the business.

Responsibilities:

· Support the month-end close process, including preparing digital binders, balance sheet reconciliations, and accruals

· Analyze P&L results, identifying variances and trends to support business insights

· Review and manage vendor activity, including spend analysis, statements, and issue resolution

· Oversee key operational processes such as AP, expense reports (Concur), and daily data imports

· Manage intercompany transactions, journal entries, and related reconciliations

· Assist with payroll entries, COGS reporting, and sales tax filings

· Leverage Excel and emerging tools (AI/automation) to improve processes and support ad hoc projects

Requirements:

· 3–5 years of accounting experience

· Strong foundation in month-end close, reconciliations, and financial analysis

· Advanced Excel skills and comfort working with large data sets

· Experience with an ERP system (NetSuite a plus)

· A curious, growth-oriented mindset with interest in learning new tools and technologies

· Strong communication skills and the ability to collaborate across teams

Benefits:

· Comprehensive health coverage including Medical, Dental, Vision, and Life Insurance

· 401(k) with company match

· Generous paid time off, including vacation, sick time, and paid holidays

· Opportunity to work closely with leadership and gain broad exposure across the business

· Strong emphasis on mentorship, development, and internal growth

Homewerks Worldwide, LLC, a leading import distributor of home improvement products for major retailers is seeking a Director of Product Management to join our Marketing Team. Homewerks Worldwide develops, sources, and markets bathroom, kitchen, and plumbing products for home and commercial use. Since its formation in 2006, Homewerks has shown consistent sales growth fueled by a proven track record of bringing innovative, efficient, and high quality product solutions to homes. We offer a competitive salary and benefits package, as well as the opportunity to contribute to a fast growing organization. Our corporate office is located in Lake Bluff, IL and we have distribution centers in both Lake Bluff and Libertyville, IL.  

Position Summary

We are seeking a strategic and results-driven Director of Product Management to lead our product management team and drive new product development and innovation. This role owns category strategy, innovation, and lifecycle management within a fast-paced consumer products importing and distribution environment. The ideal candidate brings strong product development, partnership with retail, global sourcing collaboration experience, and a proven ability to deliver profitable growth.

Responsibilities

• Own category strategy, roadmap, and directly responsible for exhaust fans and drain clearing categories.
• Identify market opportunities, competitive insights, and innovation pipelines.
• Lead cross-functional execution from sourcing through launch.
• Partner with global factory and sourcing teams to deliver high-quality, cost-effective products.
• Collaborate with Marketing and Sales to support go-to-market strategies.
• Define and track KPIs and market share.
• Build and develop a high-performing product team.

Qualifications

• 8–12+ years of product management experience, including leadership responsibility.
• Proven success managing consumer product portfolios.
• Experience working with global sourcing and overseas manufacturers.
• Strong financial, analytical, and strategic planning skills.
• Experience in home improvement, hardware, or related categories preferred.
• Bachelor’s degree required; MBA preferred.

What Success Looks Like

• Accelerated category growth and margin expansion.
• Strong innovation pipeline aligned to customer and channel needs.
• Improved speed-to-market and cross-functional execution.
• High-performing, accountable product organization.

Occasional overnight travel for retailer meetings, trade shows, and international factory visits. Additionally, outside of normal business hour calls may occur with overseas factories and team members.

Benefits

• Medical, dental and vision insurance
• 401k Safe Harbor Plan with 3% Company contribution
• Generous PTO plans
• 10 paid company holidays per a calendar year
• Annual paid volunteer day for non-profit or charity of your choice
• Company provided life insurance, short-term disability and long-term disability coverage.
• Off-site events to encourage team building
• Company performance based bonus plan

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. These include to sit for extended periods of time, regularly stand and walk and have the manual dexterity of hands and fingers to operate a computer keyboard and mouse.

Homewerks Worldwide, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Salary Range: $150k-$180k

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• Collaborate with the brand team in the development of project briefs
  
• Recommend key promotional tactics that align with the strategy and goals of the brand
  
• Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders
  
• Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to
  
• Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget
  
• Develop annual forecasts
  
• Conduct financial reconciliations on a monthly basis
  
• Track time on a daily basis
  

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• Bachelor degree required
  
• Master's degree or equivalent related project or functional experience is desirable
  
• Total account management experience - 3-4 years preferred
  
• Pharmaceutical ad agency experience or in-house agency experience preferred
  
• Pharmaceutical industry experience preferred (US, Global preferred)
  
• Excellent communications skills: verbal, presentation, written
  
• High energy, positive, organized individual who is comfortable in a high-visibility role Ability to manage high volume project scope in a fast paced creative environment
  
• Great collaborator with ability to focus on both the big picture and small details
  
• Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving Demonstrate critical creative thinking and problem solving skills
  
• Demonstrate clear and concise written and verbal communication skills
  
• Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload
  
• Demonstrate leadership in conflict resolution to facilitate effective outcomes
  
• Possess ability to work in a high-volume, rapidly paced environment
  
• Maintain knowledge of The Organization guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance Possess a thorough understanding of their accounts' (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position
  

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• Reports to client Ad Agency Account Manager
  
• Partners with creative team on project initiatives
  
• Accountable for tactical execution, compliance to all related guidelines and budget Adherence to all company-wide financial policies
  

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

With moderate supervision, the Retail Keyholder assists the store management team in executing and supervising all store activities. They provide outstanding guest service experiences within a sales culture that utilizes elements of GameStop's Circle of Life buy, sell, trade, and reservation business model. This position ensures products are easily accessible and purchasable, boosts sales by sharing product and gaming knowledge with guests, maintains a clean and organized shopping environment, and fosters guest loyalty and repeat business.

• Provide best-in-class guest service: promptly greet guests, respond to guest questions/concerns promptly, effectively, and courteously, assist guests in meeting their video gaming needs, inform guests about special promotions and the trade-in program, recommend additional items as appropriate, apply all selling behaviors during each transaction, and express gratitude to every guest for choosing GameStop. Prioritize guests over tasks and demonstrate this commitment by circulating throughout the store.
• Support the overall shopping environment, including visual and operational elements, and nurture guest relationships that lead to sales and repeat business.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system, ensuring top-notch guest service.
• Address guest comments or questions in person or on the phone, answering phone calls promptly, courteously, and professionally to ensure every guest receives top-notch guest service.
• Promote GameStop's unique guest benefits, such as the new title reservations program and the Pro Rewards guest loyalty program.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised according to company guidelines. Ensure all store fixtures and equipment are in proper working order.
• Complete Omni-Channel orders daily.
• Safeguard company assets through effective inventory control and loss prevention practices, including scam awareness, safety best practices, and making bank deposits as required.
• Conduct store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the selling floor.
• Support store management in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Count, balance, and reconcile daily business transaction totals accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately. Assist management in ensuring the store has sufficient cash and change for sales transactions. Make daily bank deposits following established guidelines.
• Check shipments for discrepancies or shortages and record any discrepancies in the POS system. Report any discrepancies to the Store Manager / Store Manager 2 /Assistant Store Manager as needed.
• Process defectives/recalls, and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Visually inspect associates' and leaders' packages and/or belongings at store closing or at the end of a shift.
• Supervise and delegate tasks to Sales Associates in the absence of management.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Follow all opening and closing procedures.
• Observe associate performance and provide timely and appropriate feedback to the store management.

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

• Exceptional guest service skills.
• Provide genuine and friendly assistance to every guest during each visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Work in a fast-paced, rapidly changing environment.
• Meet associate performance expectations, including attendance, professional dress, and grooming requirements.
• Operate the POS computer system and properly complete the required paperwork.
• Possess basic math skills (addition, subtraction, multiplication, division) and alphabetizing skills.
• Self-motivation and ability to work as a team to complete necessary tasks in a timely manner.
• Problem-solving skills and judgment abilities.
• Follow instructions furnished in written, oral, or diagram form.
• Deliver bank deposits following loss prevention safety guidelines.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Remain effective under pressure and handle stress in a manner that is acceptable to others and the organization.
• Bend, stoop, reach with arms/hands, climb ladders, and lift merchandise weighing up to 30 lbs. from ground level to a minimum height of 4 feet.
• Stand and move throughout the store unassisted to provide guest service or perform tasks in any part of the store for up to 10 hours per day.

1922 - Gurnee

Merchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront.

Supplier Experience

• Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations.

Enables Sales/Enable Growth

• Execute strategies and ensure products are displayed correctly to drive sales.
• Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures.

Operational Commitments

• MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment.
• MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers.

Day positions, Overnight positions

Full Time or Part Time

Gurnee, IL

Auto req ID_BR: 73159BR

Job Type: Merchandising

Auto req ID: 200077606

Pay Range: $16.00

The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and new product roll-outs, food safety, and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and develop internal candidates and succession planning.

Responsibilities Include:

Responsible for the execution of training activities within the network

Conduct New Hire Orientation for restaurant employees

Schedule and facilitate classroom based learning for the network

Partner with Franchisee Leadership Team with succession planning

Create and maintain a people first culture in the restaurant

Monitor, follow up and report training progress

Conduct on the job training and retraining

Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws

Ensure Brand standards, recipes and systems are executed

Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance

Conduct restaurant assessments

Identify and support systems to control costs

Ensure tools and systems are in place to roll out new products, systems and processes

Support sales goals by tracking results, identifying gaps and recommending solutions

Associate's degree in related field or equivalent in education and experience

Fluent in English

Microsoft Office proficiency

Facilitation and presentation skills

Written and verbal communication skills

Understands and exceeds guest expectations, needs and requirements

Develops and maintains guest relationships

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following Brand recommended guest recovery process

Sets and maintains high standards for self and others, acts as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his/her role relates to others

Sets, prioritizes and maintains focus on important activities

Reads and interprets reports to establish goals and deliver results

Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Identifies root cause of a problem and implements a solution to prevent from recurring

Empowers others to make decisions and resolve issues

Develops and maintains relationships with team

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Encourages collaboration and teamwork

Leads others; negotiates and takes effective action

Identifies and communicates team goals

Monitors progress, measures results and holds others accountable

Creates strong morale and engagement within the team

Accepts responsibilities for personal and team commitments

Recognizes and rewards employee's strengths, accomplishments and development

Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources