Sales Jobs in Glendale
42 positions found — Page 2
Job Description
Job Summary
We are seeking an experienced HVAC Service & Installation Technician with a minimum of 7 years of hands-on experience. You will be responsible for diagnosing, repairing, and installing heating and air conditioning systems in residential and commercial settings. The ideal candidate is a problem-solver who can handle a variety of equipment—from standard split systems to ductless mini-splits—while providing the kindhearted customer service Sunland is known for.
Pay:
* $35 - $55 an hour based on experience
* This is an hourly rate / not commission (we do not require minimum sales tickets)
Schedule:
* This position will require occasional overtime and rotational on call nights and weekends.
Key Responsibilities
* Installation: Perform full system replacements and new installations for residential and commercial clients, including ductwork modifications and mini-split setups.
* Service & Repair: Troubleshoot and diagnose complex mechanical and electrical failures in HVAC systems.
* Maintenance: Conduct routine inspections, seasonal tune-ups, and duct cleaning to ensure system efficiency and longevity.
* Customer Education: Explain repairs and options to customers clearly, helping them make informed decisions without high-pressure sales.
* Must be : savvy on tablets to complete their daily dispatches, invoicing and quotes.
* Documentation: Maintain accurate logs of parts used, work performed, and system performance.
Requirements & Qualifications
* Experience: Must have 7 years of professional experience in both HVAC service/repair and full-system installation.
* Certifications: EPA 608 Certification is required. NATE certification is a plus.
* Technical Skills: Proficient in reading schematics, brazing/soldering, and using diagnostic tools (multimeters, gauges, etc.).
* Physical Ability: Must be able to work in confined spaces (attics/crawlspaces) and climb ladders. Ability to work in Arizona's extreme summer temperatures is essential.
* Licensing: Valid driver's license with a clean driving record and reliable means of transportation.
* Must be willing to undergo a background check and drug screening.
* Must have your own tools of the trade.
Benefits
* Competitive wages based on experience.
* Health care benefits and retirement program with company match.
* Company vehicle provided.
* Paid holiday and sick time.
* Tool purchasing program.
* Ongoing technical training and professional development.
* A stable, friendly work environment with a locally-owned company.
Company Description
Since 1996, Sunland has been a trusted provider of plumbing, HVAC, and construction services in the West Valley. We pride ourselves on being "Trustworthy, Knowledgeable, Caring, and Competent." As a family-owned business, we treat our customers like neighbors and our employees like family. We are looking for a skilled HVAC professional to join our team and help us maintain our reputation for excellence in both repair and remodeling.
Company Description
Since 1996, Sunland has been a trusted provider of plumbing, HVAC, and construction services in the West Valley. We pride ourselves on being "Trustworthy, Knowledgeable, Caring, and Competent." As a family-owned business, we treat our customers like neighbors and our employees like family. We are looking for a skilled HVAC professional to join our team and help us maintain our reputation for excellence in both repair and remodeling.
Job Description
Join the Elite at BLS Mechanical: Commercial HVAC/R Technician
Are you tired of being just another "unit swapper" in a sea of service vans? At BLS Mechanical , we don't just fix machines; we keep the heart of Mesa's businesses beating. We are a team of problem-solvers who take pride in precision, and we're looking for a technician who treats every rooftop unit like it's their own.
Based right here in Mesa, AZ , we offer a culture that values your autonomy, rewards your hustle, and provides the stability of a company that actually has your back.
What You'll Do (The Mission)
You aren't just following a dispatch app; you're the face of BLS Mechanical. You'll be the hero our clients call when things get hot (literally).
* Master the System: Perform expert maintenance, service, and emergency repairs on a wide range of HVAC/R systems across your designated territory.
* Build the Future: Go beyond service by installing ductwork and new units with a focus on longevity and craftsmanship.
* Own the Paperwork: Keep things running smoothly by preparing neat, timely service orders and timesheets.
* Grow the Brand: Use your expertise to identify opportunities for new service business and maintenance contracts.
* Gear Management: Take pride in your craft by maintaining and caring for all company-issued tools and equipment.
What You Bring to the Table
We're looking for a "mechanical MacGyver"—someone who can diagnose a complex electrical ghost as easily as they can swap a compressor.
* The Experience: min. 5 years of solid field service under your belt (commercial installations, PMs, and industrial equipment repair).
* The Aptitude: A powerhouse blend of electrical, plumbing, and mechanical skills.
* The Mindset: You are self-directed and thrive with little supervision. You see a problem and solve it before the client even realizes it's there.
* The Communication: You can explain a technical failure to a building owner in a way that makes sense.
* The Standards:
* * Clearance Ready: Must pass a comprehensive background check and drug/alcohol test prior to hire. This is a strict requirement as many of our job sites require high-level security clearances.
* EPA Refrigeration Certification (Required).
* Clean Driving Record (We've got a truck waiting for you).
* Personal Tool Kit (You bring the hand tools; we provide the heavy hitters).
Why BLS Mechanical?
We know you have choices. Here's why you choose us:
* Competitive Pay: Strong hourly wage based on your experience ( Wage is DOE ).
* Drive-Time pay vs. Book Pay
* The Perks: Performance-based bonuses that reward your hard work and business growth.
* The Ride: A company truck and gas card to get you where you need to go.
* The Culture: We respect your time, your skills, and your life outside of the van.
Ready to level up? If you're a technician who values quality over "quick fixes" and can handle the responsibility of high-security sites, we want to meet you. Company Description
BLS Mechanical L.L.C. (also known as Best Logical Solution) is a family-owned mechanical contractor in Mesa, AZ, founded in 2008.
The BLS Edge
Specialization: Unlike typical HVAC companies, they focus on heavy-duty industrial systems: chillers, boilers, cooling towers, and 20+ ton units.
Philosophy: They pride themselves on being "technicians, not sales-techs," emphasizing honest diagnostics over high-pressure sales.
Elite Access: They are vetted for high-security and HIPAA-compliant sites (hospitals/medical facilities), requiring a higher standard of professionalism and clearance.
Reputation: They maintain an A+ BBB rating and are known for handling complex piping and mechanical infrastructure across the Greater Phoenix Valley.
Company Description
BLS Mechanical L.L.C. (also known as Best Logical Solution) is a family-owned mechanical contractor in Mesa, AZ, founded in 2008. \r
\r
The BLS Edge\r
Specialization: Unlike typical HVAC companies, they focus on heavy-duty industrial systems: chillers, boilers, cooling towers, and 20+ ton units.\r
Philosophy: They pride themselves on being "technicians, not sales-techs," emphasizing honest diagnostics over high-pressure sales.\r
Elite Access: They are vetted for high-security and HIPAA-compliant sites (hospitals/medical facilities), requiring a higher standard of professionalism and clearance.\r
Reputation: They maintain an A+ BBB rating and are known for handling complex piping and mechanical infrastructure across the Greater Phoenix Valley.
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. Are you ready to shape the future of shopping and get it done with us?
What we offer:
* Competitive wages; $ 15.15 per hour
* Growth opportunities abound - We promote from within
* No prior experience is required as we provide training and team support to help you succeed
* Additional hours may be available upon request
* We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
* Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
* You're 18 years or older
* Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
* Have reliable transportation to and from work location
* Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
* Are a motivated self-starter with a strong bias for action and results
* Work independently, but also possess successful team building skills
* Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us?
What we offer:
* Competitive wages; $ 15.15 per hour
* Growth opportunities abound - We promote from within
* Paid travel with overnight stays
* No prior experience is required as we provide training and team support to help you succeed
* Additional hours may be available upon request
* We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
* Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
* You're 18 years or older
* Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
* Have reliable transportation to and from work location
* Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
* Interested in traveling within and outside of your home state, with overnight hotel stays
* Are a motivated self-starter with a strong bias for action and results
* Work independently, but also possess successful team building skills
* Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
In this role, you will provide in-store merchandising support to Retailers to meet shoppers' needs. This includes building displays and end caps, resetting shelves with product rotation, and tracking inventory to ensure that stores and suppliers maximize sales opportunities. This is a traveling position that requires regular travel as a primary requirement of the role. Travel roles may require various degrees of travel up to 50% or more of the time. Are you ready to shape the future of shopping and get it done with us?
What we offer:
* Competitive wages; $ 15.15 per hour
* Growth opportunities abound - We promote from within
* Paid travel with overnight stays
* No prior experience is required as we provide training and team support to help you succeed
* Additional hours may be available upon request
* We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks
Now, about you:
* Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner
* You're 18 years or older
* Can perform physical work of moving, bending, standing and can lift up to 50 lbs.
* Have reliable transportation to and from work location
* Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members
* Interested in traveling within and outside of your home state, with overnight hotel stays
* Are a motivated self-starter with a strong bias for action and results
* Work independently, but also possess successful team building skills
* Have the ability to perform job duties with a safety-first mentality in a retail environment
If this sounds like you, we can't wait to learn more about you. Apply Now!
Job Title: Manager, Wholesale Sales Analytics
Location: Glendale, AZ (Onsite- or hybrid, as applicable)
About 3Z Brands
3Z Brands is a dynamic and growing company uniquely positioned as both a manufacturer and wholesaler, and retailer, giving us a strategic advantage in the marketplace. With exciting growth initiatives ahead, we are building an exceptional team to drive our success. Our core values—care, commitment, and curiosity—guide everything we do. We are committed to fostering an inclusive and supportive workplace where all team members feel valued and respected.
Job Summary
The Manager, Wholesale Sales Analytics owns wholesale performance analytics and insight generation for 3Z Brands. This role is responsible for translating sales, margin, customer, and product data into actionable strategies that drive profitable growth across the wholesale channel.
This position serves as a strategic partner to Sales, Finance, Operations, and Executive leadership—shaping performance measurement, identifying margin opportunities, and influencing pricing, customer, and product decisions. The role combines hands‑on analysis with leadership, process ownership, and cross‑functional influence.
Responsibilities
- Ownership of Wholesale Performance Analytics
- Own the wholesale analytics function, including KPI definitions, reporting standards, and performance measurement
- Establish and maintain frameworks for tracking sales, margin, customer profitability, and product performance
- Ensure consistent, accurate interpretation of wholesale performance across the organization
- Analyze wholesale sales performance against budget, forecast, and prior year results
- Evaluate trends in revenue, unit volume, pricing, customer mix, and gross margin. Develop and monitor key wholesale KPIs
- Proactively surface risks and opportunities and recommend actions to improve performance
- Build and maintain customer profitability models incorporating pricing, discounts, rebates, freight, and manufacturing costs
- Analyze product‑level performance, including material costs, labor, overhead absorption, and margin by SKU
- Partner with Sales and Finance to support pricing decisions, customer negotiations, and contract reviews
- Identify underperforming customers, products, or programs and collaborate cross‑functionally to define corrective actions that improve profitability
- Leverage understanding of manufacturing operations and product costing to explain margin variances
- Partner with Operations and Accounting to understand cost changes related to materials, labor, overhead, and production efficiency
- Support analysis related to new product launches, cost changes, and sourcing decisions
- Develop recurring and ad hoc reports and dashboards using tools such as Power BI
- Extract and model data from NetSuite, Snowflake, and other enterprise systems
- Translate complex analysis into concise, executive‑ready insights that inform pricing, customer strategy, and operational decisions
- Prepare executive‑level summaries and presentations that clearly connect results to business actions.
- Ensure alignment on data definitions, KPIs, and reporting standards
Qualifications
- 7-10+ years of experience analyzing sales and financial data in a wholesale, manufacturing, or B2B environment
- Strong experience with sales performance analysis, margin analysis, and profitability modeling
- Hands‑on experience with NetSuite (or similar ERP)
- Experience working with Snowflake or comparable cloud data platforms
- Strong proficiency in Power BI, Tableau, or similar BI tools
- Advanced Excel skills and comfort working with large, complex datasets
- Proven ability to translate data into clear business narratives and recommendations.
- Strong written and verbal communication skills
- Experience in manufacturing, preferably with product costing and margin analysis
- Familiarity with multi‑channel businesses (wholesale, DTC, retail)
- Experience supporting pricing strategy or sales planning
- Bachelor’s degree in finance, Business, Analytics, Economics, or a related field
Benefits
- Competitive salary commensurate with experience
- Comprehensive medical, dental, and vision insurance
- Employee referral program and bonus
- Paid Holidays
- 401(k) program with matching
- Supportive, team-focused workplace
- Opportunity to be part of a fast-growing, purpose-driven company
All applicants must be authorized to work in the United States. 3Z Brands conducts a pre-employment drug test and background search upon hire.
LIVE THE ISLAND LIFE
Tommy Bahama is more than just an island inspired brand, it’s a lifestyle! Live the Island Life as an ambassador of our brand, representing the season’s stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service!
BE THE ISLAND GUIDE
- Create a relaxed destination - Partner in conjunction with the Store Manager, leading by example through motivation, support, and communication with the ultimate goal of providing an exceptional and rewarding lifestyle experience for both internal and external guests.
- Set the course - Build strong sales and service relationships with guests in all aspect of store operations; setting the tone to consistently role model key sales and service behaviors with every team member creating an optimal guest purchase experience
- Build the perfect oasis - Cultivate a culture of selling by achieving sales plan through means of efficient planning, execution, business analysis and streamlining store processes with Store Manager.
- Onboard your crew - Create a learning environment to coach and develop our Retail Team Members; promoting sales and internal career growth starting with thoughtful hire and clear performance expectations
ESSENTIALS FOR LIFE IN PARADISE
- You have 3+ years of retail experience
- You have 2+ years management team supervision experience
- You have been exposed to merchandising and retail visual concepts
- You have coached and developed a team
- You have strong leadership and organizational skills
- You are a natural collaborator and are able to analyze reports, identify opportunities to take initiative in making merchandising and presentation adjustments
- You have a College Degree in Business or a related degree
- Willingness to perform other duties as required that are necessary to support the business
ESSENTIAL PHYSICAL REQUIREMENTS
- Lift and/or move up to approximately 50 pounds frequently
- Bending/stooping/kneeling required – frequently
- Climbing ladders – occasionally
- Routine standing for duration of shift (up to 8 hours)
- Ability to work varied hours and days including nights, weekends and holidays as needed
Mahalo (thank you) for your interest in Tommy Bahama!
Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!
$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.
$2,500 First Week Training Pay for the first five training days.
$500 per virtual appointment bonus with food with no bonus limit.
Up to $1500 per week for meeting minimum call and one qualified onsite appointment.
200% of the profit margin for the first 90 days of orders shipped.
40% to 59% of the profit margin after 90 days
Up to $10k new client account credits
Up to $5k new account donation credits
Up to $400 of gift cards for business building activities
GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.
We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!
GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!
Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.
Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.
Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.
We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.
We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.
Please email your resume to and schedule a strictly confidential interview.
Visit us at:
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Associate Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members' individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week, with the opportunity to move to a hybrid schedule after 6 months. This position will be based at the Phoenix, AZ Campus . Relocation assistance is not available for this position.
What you'll do:
* Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items. Life Regulatory team employees respond to specific regulatory/business needs as directed by policies and procedures.
* Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information. Life Regulatory team employees ask specific questions, often scripted, as needed to complete regulatory requirements and document relevant information.
* Assesses member financial situation and goals. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
* Develops and communicates appropriate life insurance strategies based on individual member needs. Provides basic protection advice and strategies. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
* Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department. Life Regulatory will refer members to Life Sales representative for advice and recommendations.
* Motivates member to take action on recommendation(s) and resolves objections using basic sales techniques and developing persuasion skills. Implements recommendation(s).
* Monitors legislative initiatives that may impact economy, society, and personal financial situation.
* Educates membership on implications of economic, industry trends, and tax law changes, as well as USAA's products and services.
* May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
Work Hours:
* Monday - Friday / 7:30am - 8:00pm (Central)
* An 8 hour shift will fall within these hours
* This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
* High School diploma or GED
* Required maintenance of Life/Health license and/or acquisition within 90 days
* Required annual completion of AHIP and Broker/Carrier appointments when applicable.
* Up to 1 year of financial industry and/or life sales experience
* Experience delivering frequent written and oral communication
* Experience acquiring and applying new concepts and information
* Experience processing and analyzing information
* Experience fulfilling requests and meeting deadlines
* Experience resolving conflict and negotiating
* Experience multi-tasking in an operating systems environment
* Experience participating in a team environment
* Successful completion of a job-related assessment may be required
What sets you apart:
* Active Group 1 Life and Health license
* 1+ yrs experience working in Sales with life insurance or financial services products
* 1+ yrs experience working in a call center environment
* CLU® - Chartered Life Underwriter or comparable designation
* US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $45,470 - $76,730.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Professional role may be a new career for you. There's a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you'll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in February, March and April, we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix Arizona office . This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members' financial security.
What you'll do:
* Facilitate the member experience by answering phone calls, emails, and other requests from members.
* Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
* Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
* Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
* Maintain required Property & Casualty (P&C) licenses and state registrations.
* Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
* High School Diploma or GED equivalent
* Current ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
* 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
* Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
* US military experience through military service or a military spouse/domestic partner
* Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM - 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Compensation range: The hiring range for this position is: $46,370 - $50,029.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.