Sales Jobs in Gardena

Title: Customer Experience Associate, CX2

Reports to: Customer Experience Manager

Location: Hybrid, El Segundo CA

WHO WE ARE

Wolf & Shepherd is designed to equip professionals to win in all aspects of their lives through comfortable fashionable footwear. The concept came from the problem professionals face, going to and from work in athletic shoes just to avoid the common discomfort found in a quality dress shoe. As a fast-growing lifestyle brand, we are on a mission to debunk the myth that classically styled shoes can’t have modern technology comforts.

WHAT WE NEED

We are looking for a Customer Experience Associate, CX2 to assist in the all-important responsibilities of caring for our customers’ needs, managing partners, building customer loyalty, and representing the brand. This role will be responsible for providing exceptional customer service while maximizing revenue within our sales environment.

JOB TYPE This is a full-time, nonexempt position.

TASKS & RESPONSIBILITIES

Your responsibilities are inclusive of the following but are not limited to:

• Expertly address questions via phone, email and chat providing answers that are quick and easy to understand
• Assist Management in policy updates for the department based on current business needs
• Support the Customer Experience Associates during the department manager’s absence
• Support management in process execution to monitor orders, inventory, return and exchanges
• Support department in addressing functionality issues and implementing process improvements
• Engage with customers by email, phone, and chat to answer product questions, resolve ordering issues, or to provide sizing guidance.
• Adopt the Wolf & Shepherd’s voice and tone to convey our brand and personality, and ensure a pleasant customer experience.
• Collaborate with the Team to streamline our customer service processes and policies to ensure continuous improvement.
• Communicate customer feedback and insights to Management, to better understand trends and customer preferences.

SKILLS & EXPERIENCE

• Must be highly organized with strong attention to detail.
• Strong verbal and written communication skills.
• Ability to maintain a friendly and professional demeanor in a fast paced environment.
• Must be knowledgeable and adhere to rules and regulations, while maintaining a kind and accommodating attitude.

REQUIREMENTS & QUALIFICATIONS

• Minimum of 3 years of direct customer experience work.
• Strong knowledge of Excel, Shopify, Zendesk
• Strong interpersonal and communications skills, and independent work ethic.
• Excellent time management skills and organizational abilities.
• A positive, outgoing, high energy and entrepreneurial personality.

PERKS & BENEFITS

We are committed to offering our employees a challenging and rewarding work environment, opportunities for growth and development, benefits, and a competitive compensation package.

• Health, vision, and dental benefits program
• 401(k) plan
• Paid time off
• Sick pay
• Frequent free meals and snacks and company-sponsored gatherings
• Wolf & Shepherd shoes and more

A leading industry company is hiring a Marketing Assistant to support their Gynecology Marketing Team in El Segundo. This Hybrid Contract position involves a dynamic mix of administrative tasks, event coordination, and digital platform management. The role is ideal for organized and assertive individuals who thrive in fast-paced environments and can handle interactions with strong personalities.

2 days in the office – El Segundo, CA

Marketing Assistant Responsibilities:

• Serve as the main contact for departmental calls, routing inquiries efficiently.
• Provide backup support for team members during absences.
• Prepare and edit documents, presentations, and reports with accuracy.
• Maintain a tidy and organized departmental environment.
• Assist with managing sales platforms, including updating content and helping users navigate tools.

Marketing Assistant Qualifications:

• At least 2 years of administrative experience, preferably in sales or marketing.
• Strong organizational skills with the ability to multitask.
• Excellent communication and professionalism.
• Ability to work independently and handle competing priorities.
• Bachelor’s Degree is required.

Perks and Benefits:

• Medical, Dental, and Vision Insurance.
• Life Insurance.
• 401(k) Program.
• Commuter Benefit.
• eLearning and Ongoing Training.
• Education Reimbursement.
• Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

The Bilingual Operations Coordinator will play an important role in providing day-to-day operational and administrative support to ensure smooth business activities. The position requires the individual to communicate effectively in both Japanese and English, in writing and verbally, with colleagues in the U.S. office, as well as with the Japan headquarters and other overseas offices, as needed. The individual will also assist with special projects, facilitate day-to-day tasks and schedules, conduct research, compile information for presentations and executive reviews, and provide support across various business areas within KONAMI’s digital business, including sales, marketing, licensing, production, and business development. Responsibilities are not all-inclusive, and additional duties may be assigned as needed. The role is designed for a professional eager to learn and grow in a dynamic, multinational corporate environment. Occasional domestic and international travel may be required.

Responsibilities

• Translate documents and presentation materials between Japanese and English to support effective communication
• Provide interpretation support during various types of meetings, including team discussions, project-related sessions, and cross-office collaborations
• These tasks may include handling requests and assignments within the U.S. office as well as from the Japan headquarters and other overseas offices as needed
• Facilitate smooth communication across teams and offices by coordinating meetings and activities, aligning information, and tracking tasks
• Support special projects and initiatives, as directed by management, to help resolve operational or business-related challenges
• Assist with day-to-day administrative tasks, such as taking meeting minutes, processing expenses, and coordinating operational activities
• Participate in occasional domestic and international business trips, including visits to the Japan headquarters and industry events, to support business activities

Qualifications

Required:

• Native-level proficiency in Japanese and professional working proficiency in English, both written and spoken
• Bachelor’s degree from an accredited university or equivalent, with any exposure to translation, interpretation or bilingual work welcome, and a demonstrated willingness to learn and grow in the role
• Strong communication skills and adaptability, with the ability to work effectively in a diverse, multinational and cross-cultural environment
• Highly organized and able to manage multiple tasks and priorities simultaneously, with careful attention to detail
• Shows initiative and ability to work independently with minimal direction, while open to guidance and feedback
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams)

Preferred:

• Experience working in a Japanese company or familiarity with Japanese business practices and corporate culture
• Interest in various types of entertainment content, including video games, movies, comics, animation, music, etc.
• Able to make timely decisions and take action when needed, while maintaining attention to detail
• Comfortable adapting to new tools and internal systems as needed

Company Description

Michael Stars, founded in 1986, is a women-led and family-owned business committed to creating timeless, quality fashion essentials designed for comfort and longevity. Based in Los Angeles, the brand produces the majority of its garments locally, ensuring high-quality production and supporting the community with fair wages and economic opportunities. Known for originating the iconic one-sized tee, Michael Stars has expanded into a diverse collection of wardrobe essentials. Additionally, the Michael Stars Foundation has been a prominent supporter of grassroots organizations promoting equality for over 15 years.

Job Summary: The Technical Designer works closely with Design, Imports and Quality Control, to take all styles from development through to production.

Essential Duties and Responsibilities:

• Develop complete Tech packs for first proto with details specifications, fabrications, and technical drawings from Designer’s initial sketch
• Work closely with Design to develop the fit and specifications for samples
• Manage fitting process by making appropriate fit/construction adjustment and communicating changes vendors
• Measure, review construction, sewing & check out trim, take photos of samples, etc. before fitting from PROTO to TOP
• Work closely with the Import team
• Maintain consistent fit, construction, grade rules and tolerances
• Provide graded specs to factory once approved to production
• Research and resolve fit, pattern and construction issues
• Participate in import fit sessions
• Spec samples
• Request/Archive approved pattern sets in DXF for domestic team
• Report damaged production goods
• Update PDM and archive styles into shared folder for production team
• Oversee and approve T.O.P and first production with QC team
• Maintain professional relationships with manufactures, vendors, and suppliers
• Maintain/Update Bill of Material of PDM based on pattern card, sewing instruction, design details, etc.
• Release tech packs,
• Fill out “Information Request Form” and special “Attribute Form” upon merch and sales request
• Forward approved TOP sample with final corrections to QC team
• Advise and teach QC team how to correctly measure current and new styles
• Direct solutions on problems in sampling and/or production to vendor and QC
• Perform other related duties as required
• Knowledgeable with 1st patterns/drapes
• Create a first development pattern for prototype samples as aligned at design pass-off by draping, drafting, or digitizing a pattern when needed.

Qualifications:

• 5+ years of technical design experience and working with sweaters
• Associates degree in technical design/product development
• Proficient in developing garment specifications, fit, grading and construction.
• Proficient in Illustrator, Photoshop, Excel, Outlook, Adobe Acrobat
• Working knowledge of Web PDM useful
• Experience in patternmaking a plus
• Work full-time 32 hours per week plus overtime as needed
• Must work well under pressure, meet multiple and sometimes competing deadlines

DMF Lighting is a fast-growing leader in the lighting industry, always hard at work engineering what comes next. We have an exciting opportunity for a Lighting Design Project Coordinator.

• Pay range is $55,000 to $80,000 annually (based on skills/knowledge/experience)
• Location: onsite in Carson, CA

The Project Coordinator will collaborate closely with our design team, dealers, and representatives to intake new projects, conduct scope calls to establish project parameters, and work alongside account managers to facilitate invoices. They must possess the capability to read and understand construction sets to evaluate if all essential information for initiating the project has been received. Additionally, they will monitor project status, maintain project log and coordinate with multiple disciplines to acquire the necessary documentation.

Primary Job Responsibilities:

· Initial project intake and processing

· Effectively review documentation and assess missing information needed for design services

· Communicate with clients, designers and sales teams on additional information needed to complete projects in a timely manner

· Communicate with clients on project deadlines and give updates on progress

· Update and maintain team calendar and project coordination board

· Would conduct initial calls to clarify project scope, services required, product needs and client specific direction.

· Produce clear documentation that summarizes initial call information to communicate to design team for successful deliverables that satisfies clients requirements

· Collaborate with account managers to provide quotations

· Display a commitment to quality by following required procedures and practices; take all appropriate measures to ensure quality

· Work with assigned outside sales managers to track the status of projects in the pipeline and to maintain customer satisfaction with project deliverables and processes.

· Identify and assess customers’ needs to achieve satisfaction

· Self-motivated individual with ability to complete tasks in a timely manner

Primary Job Requirements:

· 3-5 years of project management or experience in related fields such as interior design, architecture, or lighting design.

· Demonstrated knowledge of design sets (plans, elevations, sections etc.)

· Successful history of written and verbal customer communication skills

· Demonstrated proficiency in administrative and documentation procedures

· Proficient with Microsoft Office Suite of products (Outlook, Word, Excel, PowerPoint)

· Proficient with AutoCAD not required but would be a plus

· Must have the ability to manage multiple and shifting priorities in a fast-paced and constantly changing environment

· Must have a high degree of initiative and the ability to manage multiple tasks, work under pressure, and meet deadlines as required

Educational Requirements: High School Diploma. Bachelor’s degree in interior design, Architecture or Architectural Engineering

Program Proficiencies: Microsoft suite, Bluebeam Revu, AutoCAD (a plus), Outlook

Company Description

DMF Lighting designs and builds industry-leading LED downlighting that sets the standard for flexibility, performance, and quality. Founded over 30 years ago, DMF has grown into a leader in the lighting industry, driven by a passion for innovation and customer service.

Our in-house engineers constantly push the boundaries of lighting, delivering products that combine exceptional performance with beautiful design. At DMF, we believe in a collaborative, forward-thinking culture that empowers our team to bring creative ideas to life and make a lasting impact. If you’re looking for a company where creativity and innovation are part of the DNA, DMF is the place for you.

DMF Lighting is proud to be an Equal Opportunity Employer.