Sales Jobs in Duluth, GA
75 positions found — Page 3
Position Overview:
We are seeking a highly motivated Sales Representative to join our team. This role focuses on new business development, including cold calling, prospecting, and hunting for new opportunities. The first 90 days will be onsite to ensure proper training and integration into our sales culture, transitioning to a hybrid model after successful onboarding.
Key Responsibilities:
- Conduct outbound prospecting and cold calling to generate new business opportunities.
- Identify and pursue new client leads, qualifying prospects to build a strong sales pipeline.
- Develop and maintain long-term relationships with potential clients.
- Achieve sales targets and contribute to overall revenue growth.
- Track and report sales activities and pipeline progress using CRM tools.
- Participate in team meetings, training sessions, and strategy planning.
Qualifications:
- Proven experience in sales, business development, or lead generation, preferably in a B2B environment.
- Strong communication and interpersonal skills.
- Self-motivated and results-driven with a hunter mentality.
- Comfortable with onsite work initially and transitioning to hybrid.
- Ability to manage time effectively and prioritize tasks in a fast-paced environment.
Compensation & Benefits:
- Base salary + commission structure
- Annual kickback bonus for client renewals
- Medical, dental, and vision insurance
- Paid holidays and vacation
- Professional development and growth opportunities
What Makes a Honda, is Who makes a Honda
Honda has a clear vision for the future, and it’s a joyful one. We are looking for individuals with the skills, courage, persistence, and dreams that will help us reach our future-focused goals. At our core is innovation. Honda is constantly innovating and developing solutions to drive our business with record success. We strive to be a company that serves as a source of “power” that supports people around the world who are trying to do things based on their own initiative and that helps people expand their own potential. To this end, Honda strives to realize “the joy and freedom of mobility” by developing new technologies and an innovative approach to achieve a “zero environmental footprint.”
We are looking for qualified individuals with diverse backgrounds, experiences, continuous improvement values, and a strong work ethic to join our team.
If your goals and values align with Honda’s, we want you to join our team to Bring the Future!
Job Purpose
Product Planner I is responsible for collecting, analyzing, and interpreting market trends and conditions within the Powersports & Products industry to identify factors that may impact future products. Serving as the voice of the customer, this role involves conducting comprehensive market and product research, as well as in-depth market analysis, to generate actionable insights. These insights support model strategy and lifecycle planning, sales planning, and model specific planning activities leading up to development.
Key Accountabilities
- Product Knowledge: Develop and maintain a comprehensive understanding of the Powersports & Products industry, including product line-ups of Honda and its core competitors. This includes in-depth knowledge of product types, features, and related technologies.
- Research: Support complex research projects to gather insights that inform product planning and future strategic initiatives. Organize and participate in research events, such as trade shows, customer, and dealer visits. Responsibilities include coordinating events, research vendor management, analyzing data, and creating reports to ensure actionable insights while receiving guidance and support.
- Analysis: Compile and analyze primary and secondary data utilizing various research methodologies and data sources. Generate and interpret insights from data to uncover customer preferences, satisfaction, purchase behaviors, future vehicle needs, trade-offs, and more. Effectively present findings through clear and visually compelling charts, graphs, and reports to support data-driven decision-making while receiving guidance and support.
- Product Planning: Gather and synthesize product trend data and effectively identify and summarize customer needs. Craft clear stories based on data and customer needs on essential development requirements while receiving guidance and support. Clearly communicate product descriptions, specifications, features, and pricing details while articulating the product role, target customers, and business objectives.
4. QUALIFICATIONS, EXPERIENCE, & SKILLS
.
Minimum Educational Qualifications Bachelor’s Degree or equivalent work experience
Minimum Experience Requires 1-3 years of experience as a research analyst and/or product manager or passionate about Powersports & Products
Other Job-Specific Skills
- High proficiency of Excel, PowerPoint.
- Proficiency in SPSS, Tableau, and PowerBI a plus.
- Highly data driven, logical, analytical, that can read data and translate them into a clear and concise story.
- Strong planning and project management skills.
- Strong communication skills.
Working Conditions
Travel: Average of 6 times per year, depending on project demand.
Physical: primarily deskwork, frequent keyboarding.
Hazards: maybe exposed to hazardous chemicals & equipment, including on/off road riding/driving.
Overtime: expected based on project demands/responsibilities
What differentiates Honda and make us an employer of choice?
Total Rewards:
- Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.)
- Paid Overtime
- Regional Bonus (when applicable)
- Industry-leading Benefit Plans (Medical, Dental, Vision, Rx)
- Paid time off, including vacation, holidays, shutdown
- Company Paid Short-Term and Long-Term Disability
- 401K Plan with company match + additional contribution
- Relocation assistance (if eligible)
Career Growth:
- Advancement Opportunities
- Career Mobility
- Education Reimbursement for Continued Learning
- Training and Development programs
Additional Offerings:
- Tuition Assistance & Student Loan Repayment
- Lifestyle Account
- Childcare Reimbursement Account
- Elder Care Support
- Wellbeing Program
- Community Service and Engagement Programs
- Product Programs
Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.
Title: Account Manager – Manufacturing
Location: Doraville, GA
Schedule: Onsite Mon - Fri
Hours: 8a - 5p, daily
This role owns the customer relationship, ensuring retention, expansion, and overall satisfaction while collaborating closely with internal teams to deliver on customer expectations. Must be comfortable working within a manufacturing/production facility.
Key Responsibilities
Account Management & Customer Service
- Serve as the main point of contact for assigned customers, managing day-to-day account needs and inquiries.
- Handle order entry, order status updates, and issue resolution promptly to meet or exceed expected response times and customer satisfaction goals.
- Proactively manage and prioritize customer concerns, escalating issues when required to ensure timely resolution.
- Coordinate with operations to ensure on-time delivery, product quality, and adherence to customer requirements.
- Respond to customer inquiries in alignment with defined SLAs.
- Maintain accurate and thorough records of customer interactions and activity in the CRM (HubSpot).
- Develop and maintain exceptional levels of customer satisfaction, driving retention and repeat business.
Sales Growth & Revenue Expansion
- Manage inbound and outbound communications (calls, emails) for existing accounts and targeted prospects within the territory or segment.
- Identify, qualify, and nurture new opportunities within existing accounts and select new targets.
- Maintain accurate CRM records, including opportunity details, contact information, and pipeline stage updates.
- Prepare and send quotes and proposals, follow up consistently, and drive opportunities to close.
- Identify upsell and cross-sell opportunities based on customer needs, product fit, and business objectives.
Cross-Functional Collaboration
- Provide clear and timely account updates to internal sales leadership regarding new opportunities, risks, and key developments.
- Collaborate closely with sales, engineering, manufacturing, quality, shipping, and other internal teams to ensure seamless customer experiences and aligned messaging.
- Work with Finance on pricing discussions, credit approvals, and commercial terms as needed.
- Capture and communicate customer feedback, trends, and voice-of-customer insights to relevant departments to support continuous improvement.
Skills & Competencies
- Strong communication, interpersonal, and negotiation skills.
- High attention to detail and strong organizational skills.
- Ability to prioritize and manage multiple customer requests and requirements simultaneously.
- Ability to work independently while collaborating effectively as part of a broader team.
- Ability to adapt to changing priorities in a fast-paced environment.
- Effective conflict-resolution and problem-solving capabilities.
- CRM proficiency (HubSpot preferred) and comfort working with digital tools and systems.
- Ability to multitask while maintaining accuracy and follow-through.
- Working knowledge of manufacturing products and industry trends, or the ability to learn quickly.
Behavioral Expectations
- Maintain professionalism, empathy, and a customer-first mindset in all interactions.
- Demonstrate ownership and accountability for assigned accounts, deliverables, and outcomes.
- Collaborate proactively with internal stakeholders to ensure a consistent, seamless customer experience.
- Continuously seek ways to add value to customer relationships and support long-term partnerships.
Security Sales Executive – Structured Cabling & Critical Infrastructure
Mileage Reimbursement + Profit Share + Full Benefits
Benefits Include: Health Insurance, 401(k), Profit Sharing
Status: Full-Time
We Are Actively Interviewing
We are seeking a driven, technology-minded Security Sales Executive who thrives in a fast-paced environment and knows how to build lasting client relationships. This role is ideal for someone with security sales experience who understands the value of structured cabling and critical infrastructure solutions. If you are self-motivated, internally driven, and ready to grow with a company that rewards performance, we want to speak with you.
We believe in doing business the right way: tell the truth, do your best, make it right if something goes wrong, and communicate consistently. Our team rolls up their sleeves, supports one another, and takes pride in delivering real value to clients.
What You’ll Do
- Develop and grow new business within security systems and structured cabling markets
- Leverage existing industry relationships to generate qualified opportunities
- Sell solutions supporting critical infrastructure environments
- Collaborate with internal teams to ensure smooth project execution
- Maintain consistent communication with clients and leadership
- Represent the company with integrity and professionalism
What We’re Looking For
- Proven security sales experience
- Strong understanding of structured cabling systems
- Established industry network and relationship-building skills
- Experience selling into or supporting critical infrastructure environments
- College degree or military background preferred
- Highly self-motivated with a strong internal drive
- Excellent communication skills
- Team-oriented mindset — willing to roll up your sleeves
- Technology-minded with a solutions-focused approach
What We Offer
- Mileage reimbursement
- Profit sharing program
- Health benefits
- 401(k)
- Opportunity for growth within a supportive, high-performance team
Company Description
2 Amigos Distributions, LLC, established in 2011 and based in Georgia, is a leading distribution company specializing in Candy, Snacks, and Grocery products. The company serves as the Master Distributor for 28 prominent Latin brands across the Eastern United States. Offering diverse product distribution models, including Direct Store Delivery (DSD), Pre-Sale, and Wholesale, 2 Amigos Distributions ensures efficient delivery to its customers. Known for a strong focus on quality and service, the company is a trusted partner for over 52 brands.
Role Description
This is a full-time, on-site role for a Route Sales Representative based in Norcross, GA. Responsibilities include delivering products to assigned retail locations, managing inventory levels, executing merchandising strategies, building strong customer relationships, and identifying sales opportunities within the assigned territory. The Route Sales Representative will also support order fulfillment, ensure timely deliveries, and handle payments in compliance with company policies.
Qualifications
- Strong interpersonal and communication skills for building customer relationships
- Experience in sales, merchandising, and customer service
- Ability to manage inventory, process orders, and handle payments
- Valid driver’s license and a clean driving record
- Time management and organizational skills
- Ability to lift and move products as required
- Knowledge of the candy, snack, or grocery distribution industry is a plus.
- Passion for delivering excellent service to customers
Marquee Insurance Group is a commercial insurance company specializing in transportation. We are committed to constantly improving our processes to make our client’s experience better every day. We believe that providing a fun culture and the opportunity for growth creates an energetic and happy employee base, which in turn creates a positive experience for our clients. Our culture is unique and innovative, where we promote from within and believe in performance-based advancements.
MIG has been recognized on the Pacesetters list as one of the fastest-growing private companies by the Atlanta Business Chronicle
MIG has been recognized as a “Top Workplace” by the Atlanta Journal-Constitution
As an Inside Sales Representative, you will be responsible for growing business primarily through generating leads and selling MIG’s services to new accounts.
Responsibilities:
- Explain and sell MIG’s core services and the benefits of choosing MIG
- Make daily calls to trucking companies and carriers to provide coverage
- Shop rates from various insurance companies, assemble information, screen accounts for the marketplace, and work with underwriters and finance companies to assemble a competitive insurance package for existing clients
- Use independent judgement and discretion to determine the best policies for potential and existing clients
- Prepare and execute a successful sales plan that meets and exceeds monthly, quarterly and annual revenue expectations
- Collaborate with other branch locations to make sure appropriate leads are forwarded
- Maintain client relationships and provide ongoing customer service as needed
- Follow the highest ethical and confidentiality standards
What we look for:
- Bachelor’s degree in Business or related field
- Strong communication skills with the ability to negotiate and persuade
- Exceptional customer service, organizational, and problem-solving skills
- Team player with multi-tasking and prioritizing abilities
- Insurance/transportation industry knowledge preferred
- Proficiency in MS Office skills and related computer knowledge
Our Benefits:
MIG provides a competitive, comprehensive, performance-based compensation package for our full-time employees:
- Eligibility for Individual and Company bonus programs
- Medical, Dental, Vision, Life/ AD&D Insurance, Short-Term Disability
- Pet Insurance, Paid Family Leave, Employee Assistance Program
- Fully Paid Maternity Leave
- 401(k) with Company Matching
- 12 days of Paid Time Off, 4 Sick/Mental Health days, 7 Paid Holidays, 2 Flex Holidays
- Volunteer Days and Opportunities with Company-Partnered Charities
- Internal Inclusion programs
Marquee Insurance Group is an Equal Opportunity Employer
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs.
EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by:
- Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy.
- Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals.
- Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client.
- Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests.
- Develop business relationships with field team to maximize coverage of shared targets.
- Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience.
- Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate.
- Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed.
- Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement.
- Comply with all company, PDMA, compliance, and regulatory policies and guidelines.
- Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model.
- Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes.
- All other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor's degree from an accredited college or university OR equivalent experience
- 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required
- Experience selling in the Cardiovascular space preferred
- Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed.
- Excellent communication & rapport building skills.
- Ability to articulate complex clinical data.
- Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes.
- Aptitude and confidence to converse with physicians, as well as all levels of medical office staff.
- Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms.
OUR CULTURAL BELIEFS
Patient Minded - I act with the patient’s best interest in mind.
Client Delight - I own every client experience and its impact on results.
Take Action - I am empowered and hold myself accountable.
Grow Talent - I own my development and invest in the development of others.
Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters - I speak up to create transparent, thoughtful and timely dialogue.
Embrace Diversity - I create an environment of awareness and respect.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Remote working/work at home options are available for this role.
This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping.
They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services.
The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.
GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) People Follows instructions of supervisors and assists other team members in performing store functions Assists in the training of store team members Service Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs Ensures all customer problems are resolved quickly and to the satisfaction of the customer Takes complex customer orders using order systems and provides accurate pricing information Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures Self-Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Able to operate with minimal supervision Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook All other duties as needed or required MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills For new hires, must meet all FedEx Office employment qualifications in force at time of hiring For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS: High school diploma or equivalent education 6+ months of specialized experience Excellent verbal and written communication skills ESSENTIAL FUNCTIONS: Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 55 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position Preferred Qualifications: Pay Transparency: Pay: Additional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.
Suggests areas for improvement in internal processes along with possible solutions.
Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
Applies Quality concepts presented at training during daily activities.
Supports FedEx Office Quality initiatives.
FedEx Office is an Equal Opportunity Employer including, Vets/Disability.
Know Your Rights Pay Transparency FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested.
Applicants who require reasonable accommodations in the application or hiring process should email .
FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act.
The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.
If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.
For more information, click here .
If you are looking to start or advance your career in sales, here's the opportunity you've been looking for.
Competitive compensation and commission plans paired with months of increasing sales volume have led to huge earning potential.
Job Responsibilities: Complete extensive training regarding the product line (Chrysler, Jeep, Dodge & Ram) Spend time with customers to determine their needs and discusses vehicle options Test drive vehicles to demonstrate automotive features Complete quotes, return email/voicemail, other administrative functions to include running credit applications and processing transaction paperwork Support on-line customers through our eSales office Follow up with existing and potential customers to generate leads and close sales Job Requirements: Automotive sales experience is a plus but not necessary for this role Other sales experience will be considered with steady work history (minimum of one year experience) Applicants with stable background in customer service will also be considered Outgoing personality with expertise at developing relationships (i.e., a “people person") Basic MS Office knowledge; computer software and internet proficiency Excellent verbal/written communication, strong negotiation and presentation skills Professional appearance Dealership Commitment: Competitive compensation Full benefits package 401k Paid vacation Extensive factory training Join the winning automotive sales team at Shottenkirk Chrysler Dodge Jeep Ram.
Apply Now!
OVERVIEW OF POSITION:
Responds to customer’s inquiries or complaints regarding company's products or services. Provides leadership, council and advice to other CCR’s.
RESPONSIBILITIES OF THIS POSITION – CUSTOMER CARE
• In addition to all the requirements of a Customer Care Representative.
• Provide daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner.
• Provide continual evaluation of processes and procedures.
• Responsible for suggesting and implementing methods to improve area operations, efficiency and service to both internal and external customers.
• Provide statistical and performance feedback and coaching on a regular basis to each team member.
• Write and administer performance reviews for skill improvement.
• Be available for employees that experience work problems providing appropriate coaching, counseling, direction and resolution.
• Insure employees have appropriate training and other resources to perform their jobs.
• Respond to and resolve employee relations issues expressed by team members; create and maintain high quality work environment so team members are motivated to perform at their highest level.
• Review all Credits and RMA's assigned to customer service administrative are and establish corrective action where appropriate.
• Work with all Production Supervisors and Manufacturing Supervisors on customer requirements that cannot be met within established lead times.
• Work with Sales/ Marketing support staff and all District managers to resolve any customer related problems or sales opportunities that require their assistance.
• Establish work procedures and processes that support company and departmental standards, procedures, and strategic directives.
• Use appropriate judgment in upward communication regarding department or employee concerns.
• Any other duties as assigned.
COMPETENCIES/SPECIFIC EXPERIENCE OR TRAINING PREFERRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements/preferences listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Preferred - Bachelors Degree in Business Administration, Marketing or Related Field
• Preferred - 5 years experience in customer service, sales and/or marketing
• Preferred – 3 years experience within AS/400 environment
• Preferred – 2 years experience with ERP software
• Preferred - High Competency with customer service issues
• Preferred – High Competency with MS Word, Excel, PowerPoint, CRM Applications
• Preferred - Experience in customer care / support in fast paced environment
• Preferred – Experience in customer care in related industry
• Preferred – Experience with ERP software
PHYSICAL/ENVIRONMENTAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the associate is regularly required to talk and/or hear.
• The associate frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms.
• The associate is occasionally required to stand and walk.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Required to safely operate a motor vehicle in a variety of conditions.