Sales Jobs in Dover, MA

FLSA Status: Exempt

Department: Food and Beverage Kitchen

Reports to: Chef De Cuisine & General Manager

Purpose:

The Chef is directly responsible for the cost-effective operation of a clean and safe kitchen while meeting or exceeding food quality and speed of service requirements. The Chef works as part of the management team of the restaurant to build sales and grow the business and is responsible for operating a profitable restaurant, where the quality of food, service and ambience are continually challenged and improved, and where an environment that fosters creativity, free thinking and intelligent decision-making is encouraged.

The Chef is expected to work an average of 5055 hours per week.

Essential Duties:

-Creating and maintaining an upbeat, productive, and educational environment.

- Projecting a positive attitude.

- Showing respect for all employees and actively cultivating an inclusive environment build upon

mutual respect, civility, and positivity.

- Providing ongoing training and constant improvement of product and workplace (i.e., safety,

sanitation and systems).

- Setting the pace and tone of the kitchen and overall restaurant through attitude,

initiative and drive.

- Providing feedback and direction to BOH employees, to continue ongoing development.

-Helping to develop a cohesive team and leading them to work toward the common goals of the

restaurant.

- Possessing a high level of initiative and drive to do whatever is necessary to build and run a

successful operation.

- Working closely with the General manager to create a team atmosphere among the entire staff that is both a positive and professional work environment.

- Leading by example, taking an active role in cooking and supervising the line during dinner service.

- Participate in mini meetings with FOH management on a regular basis to ensure clear line of communication and upkeep of company goals.

- Establishing clear communications along all lines within the business.

Building the Business and Guest Base

- Aggressively working to build food sales by operating the kitchen with a guest-satisfaction mentality.

- Making decisions based on what is best for the guest.

- Solving problems so that each guest will want to return.

-Working with the GM and front of house manager to train staff on product knowledge.

Quality of Operations

-The Chef is responsible for ensuring that the restaurant is operating at or above company standards. The

-Chef must pay attention to detail in all areas of the operation, including food quality and consistency, training

and development, security, safety, sanitation, and physical structure.

Specifically:

- Ensuring strict adherence to standards for food quality.

- Demonstrating commitment to cultivating knowledgeable staff members who are proud of our

quality and believe in our concept.

- Ensuring all Health Department regulations are always enforced.

Cost Management and Profitability

The Chef is responsible for generating strong financial performance for the health of the restaurant and the

company. They are ultimately responsible for ensuring that the food and BOH labor costs meet or exceed

budgeted financial goals.

Specifically:

- Working proactively with the General Manager to maximize sales and optimize profits through the

management of food and labor costs.

- Food COGS goal of 28% or less.

- Total Kitchen Labor goal of 11%

- Analyzing weekly costs to ensure proactive management of controllable costs.

- Assuming full responsibility for:

- Monitoring daily BOH labor reports and minimizing overtime.

- Providing a monthly physical inventory

- Maintaining the valuations on your inventory using invoices from vendor

- Purchasing and Receiving

- Monitoring local vendors accordingly.

- Placing effective orders, based on sales, while simultaneously taking advantage of drop size

incentives.

- Proper receiving, rotation, storage, and handling of all food products.

Production

- Taking a hands-on approach and being directly involved in daily production.

- Setting appropriate prep levels (sales versus usage) to ensure fresh product and effective use of

labor, including:

- Daily prep counts.

- Weekly prep totals and weekly prep plans.

- Regular review of Product Mix (P-Mix) information.

Personnel

The Chef is responsible for overseeing all aspects of kitchen staffing and is responsible for the hiring and

scheduling of quality employees to execute the menu successfully and to maintain the smooth flow of

kitchen operations.

Specifically:

- Establishing and maintaining appropriate staffing levels and remaining abreast of any changes that may

impact staffing needs.

- Keeping the GM informed of all staffing needs.

- Ensuring thorough and complete training of all employees, including kitchen operations, knife

safety, proper handling of product, use of chemicals, use of equipment, etc.

- Minimizing employee turnover.

- Providing coaching, mentoring and development to all employees as this is critical for the

success of the restaurant and the company.

- Mentoring, coaching and developing Sous Chef Donald Readington to be an extension of yourself. Sous

development should include; menu engineering, systems development, training systems, vendor

negotiations and kitchen management.

- Providing consistent and frequent feedback to Sous Chef(s) and staff.

- Teaching and coaching staff daily.

- Holding BOH meetings to review specials, menu items and discuss kitchen issues.

- Attending FOH Pre-Meals to review specials, menu items and discuss kitchen issues.

- Producing an accurate forecast

Administration

- Overseeing the creation and implementation of all menus.

- Ensure all menu changes are rolled out according to The Terrace Rooftop Dining procedures

- Ensuring that performance reviews of all BOH employees are completed annually

Facility and Equipment

The Chef is responsible for the daily upkeep of the physical restaurant/kitchen, specifically:

- Providing a daily walk through of the kitchen to determine areas needing attention or repair.

- Maintaining a running punch list of need to have as well as nice to have items which are

handled in a timely fashion as appropriate.

- Planning necessary upgrades in a timely, well thought out way.

- Calling appropriate repair companies

- Keeping The Terrace Leadership informed of all necessary repairs and logging repairs and

Maintenance.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Compensation details: 75 Yearly Salary

PI152e172c56af-26289-39969973

The Reset Specialist is responsible for performing product resets according to pre-established plan-o-grams, for increasing business by strategically growing space in outlet and for supporting the sales team with execution of sales and marketing plans.

Essential Duties & Responsibilities:

• Coordinate and complete resets in assigned stores according to pre-established plan-o-grams
• Ensure brand, package and promotional goals are reflected in store sets
• Communicate with customers on changes to the store as a result of reset activity
• Sell-in incremental displays, equipment placements and promotional programs
• Support sales team with trade execution including placing racks and other incremental equipment, updating and maintaining proper POS elements and ensuring accounts meet Look of Success (LOS) standards
• Maintain clean and safe work areas at all times
• Adhere to all policies and procedures relating to product age, quality and safety
• Perform other tasks as assigned by supervisor including but not limited to new business solicitation

Job Requirements:

• High school diploma, GED or equivalent required
• 1-3 years of general work experience required
• Previous beverage industry and/or customer service experience preferred
• Experience working with manual or powered pallet jacks preferred
• Must have the ability to repetitively lift, push and pull 50+ pounds, reach above head height, squat, kneel, bend and reach
• Must have the ability to stand and walk for long periods of time
• Must have the ability to push and pull manual and powered material handling equipment (i.e., pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance
• Must have the ability to repetitively grasp and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination
• Must have the ability to read information in small, medium and large print
• Must be self-motivated with a high degree of integrity and be able to perform job duties with minimal supervision on a timely basis
• Valid driver's license and driving record within MVR policy guidelines

Benefits & Perks:

401K with Company Match, Health Insurance, Life Insurance, Paid Time Off, Employee Referral Bonuses, Fitness Reimbursements, Tuition Reimbursement, Employee Discounts, Scholarship Opportunities, and so much more!

*Benefits may vary by position, location, and union governance*

About Coke Northeast:

At Coca-Cola Beverages Northeast, we start with great people and great brands, in that order. We unite around a winning workplace culture that respects all people, promotes inclusion, and inspires achievement. From the leadership team to all 3,400 of our associates in our 29 locations, we strive every day to bring our mission, vision, and values to life in the Northeast.

Still interested in learning more about our company and culture? Take a few minutes to watch the videos below:

Day in the Life of Coca-Cola Employees:

• Order Builders (Warehouse)
• Truck Driver (Distribution)
• Merchandisers
• Fleet & Cooler Technicians
• Machine Operator & Quality Assurance

Coke Northeast Employees on Career Growth:

• Paul (Human Resources)
• Rodney (District Sales Manager)
• Susannah (Sr. Director of Public Affairs and Comm)

Background Verification:

Coke Northeast requires all applicants to undergo a criminal background verification process prior to commencing employment with the Company. Employment with Coke Northeast is contingent on the satisfactory completion of a pre-employment background check. Depending on position, drug screen results and/or driving records, including minor moving violations, will be evaluated according to Coke Northeast's guidelines to determine eligibility for the position.

Equal Opportunity Employer Statement:

Coke Northeast is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Gardner Resources Consulting, LLC is a specialized staffing firm that is primarily focused on providing top-notch IT and Life Sciences consultants to Clients throughout the country.

GRC is a values-driven organization based on the principles of building long-term relationships and applying proven methodologies that add real value. Our operating principles are based on ethics, quality, service, and responsibility. Our clients recognize us for exceptional customer service and a team-oriented approach.

The Account Executive will drive growth by selling IT staffing services. You will be responsible for developing relationships by performing high levels of sales activities (prospecting via phone, email, and in-person / web conference meetings), working as a member of a close-knit team

in a competitive endeavor, analyzing metric-oriented data to achieve more business, prospect opportunities, build a pipeline and close business. In addition to the aforementioned, the Account Executive will partner with GRC’s Marketing Coordinator to spearhead a b2b email marketing campaign.

What You Bring:

• Flexibility (not Physically like Yoga but professionally / personally / mentally).
• Previous business-to-business experience.
• MS Suite and/or CRM experience.
• Ability to think quickly on your feet.
• Exceptional organization and attention to detail.
• Strong written, verbal, phone, and presentation skills.
• Provide references from past staff, peers, managers, or candidates.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Past experience achieving significant goals in both personal and professional endeavors.
• Previous Staffing Agency experience would be highly preferred.

Personality Traits & Characteristics:

• A high degree of integrity, strong work ethic, highly self-motivated, and goal-oriented.
• High sense of urgency and competitiveness.
• Driven to be successful.
• Enthusiastic and energetic.
• Hard-working.
• Sense of Humor.

Outside Sales Representative:

The mission of the role of the Sales Representative is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the SupplyOne Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers’ total cost of packaging. This will result in top-line revenue growth, customer acquisition and retention, profitability, and expansion of SupplyOne’s footprint in the customer segments we serve. The Sales Representative will sell the SupplyOne way, pairing SupplyOne’s proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets to set the standard for sales excellence.

Key Duties & Accountabilities

• Achieve revenue and GP$ goals
• Call on target, current and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$ for SupplyOne
• Lead with programs to achieve program (PMP and Managed Services) goals
• Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan-San, Chemicals, Retail and Misc. Items.
• Sell accounts on the basis of service and problem-solving by offering solutions to improve customer methods and procedures
• Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value-added services at an optimal profitability point.
• Maintain a sales pipeline sufficient to support sales goals

Essential Functions

• Build customer relationships by building trust, demonstrating reliability and creating and delivering customer solutions with a sense of urgency
• Develop and maintain strategic account plans for top customers and prospects
• Keeps management informed by providing timely reports, work plans and territory analyses as appropriate
• Assist credit department in collection of past due invoices, monitor slow moving inventory
• Stay up to date on product knowledge
• Utilize SupplyOne’s experts whenever possible.
• Maintain cooperative relationships with internal customers

Educational/Training Requirements/Experience

• BA/BS degree
• Experience in a sales role preferred
• Experience in distribution and or manufacturing preferred

Minimum Skills, Knowledge & Ability Requirements

• Superb interpersonal skills, including the ability to build rapport quickly with customers and suppliers
• Understanding of sales process and dynamics
• Strong organizational skills; ability to prioritize tasks
• Demonstrated initiative in personal professional development
• Basic arithmetic including gross profit calculations
• Attention to detail and accuracy
• Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook
• Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites

Compensation & Benefits

The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following:

• Medical, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off (including vacation, company holidays, and parental leave)
• Employee Assistance Program (EAP)
• Other benefits such as life insurance, disability coverage, and wellness programs

At MEDITECH, we sit at the nexus of healthcare and technology - two rapidly evolving industries. Account Executives play an essential role as a part of this growth. As an Account Executive, you will be responsible for marketing and selling our cutting-edge enterprise health record solutions and services to C-suite, boards, physician and nurse leadership, and other senior healthcare leaders at health systems, independent hospitals, and ambulatory healthcare networks.

Ultimately operating under the direction of the Regional Sales Director and with a focus at the following levels: C-suite, Physician, Clinical Nursing, Financial leadership, Account Executives maintain close relationships with all key stakeholders, helping to foster and cultivate opportunities for selling and strengthening partnerships with MEDITECH. As a member of our Sales team, your job would involve:

• Selling MEDITECH's standard solutions and services; maintaining overall responsibility for successfully executing each phase of the sales cycle
• Maintaining primary deal design responsibility which includes the assessment of an opportunity to ensure a clear understanding of business needs, competitive landscape, decision-makers, and influencers in order to define an overall engagement strategy
• Nurturing the primary contact with existing MEDITECH customers under your assignment. Proactively engaging with C-suite and clinical leadership, monitoring organizational changes of any kind, communicating with senior MEDITECH leadership on account status and level of MEDITECH EHR satisfaction
• Creating and following the blueprint for successful C-suite customer engagement in terms of sales standard benchmarks including annual strategic presentation to sites, consistent alignment of goals, cultivation of relationships, and keen awareness around any organizational change or shifts in dynamics
• Developing and maintaining a comprehensive understanding of all MEDITECH solutions and services
• Maintaining up-to-date knowledge and perspective on healthcare and technology industry issues and trends, specifically those which impact hospitals and health systems
• Maintaining active territory management and engagement to achieve assigned individual performance and bookings targets commensurate with division and regional goals
• Possessing a capacity to effectively deliver strategic MEDITECH presentations and overviews to senior-level audiences at customer and prospect organizations
• Ongoing utilization of Salesforce CRM solution to maintain accurate, timely, standardized account profiles and documented sales opportunities
• Ensuring the timely and accurate completion of responses to Requests for Information (RFIs) and Requests for Proposal (RFPs)
• Attending approved trade shows and regularly scheduled internal sales meetings and educational sessions
• Coordinating, staging, and engaging in the effective demonstrations of MEDITECH software solutions
• Presenting high-level software solutions and executive-level presentations, as assigned, to key buyers of influence at an executive level (physicians, nursing/quality, financial solutions)
• Ensuring a consultative approach to selling at all times
• Meeting or exceeding required bookings quota for this position
• Covering assigned territories, and traveling 50% of the time

Requirements

• Bachelor's degree required, along with 3-5 years of applicable direct sales or sales engineer experience
• Strong knowledge of MEDITECH and MEDITECH solutions preferred
• Exceptional written and verbal communication skills
• Exceptional presentation skills
• Proven track record of sales success in closing business, accompanied by a high degree of professionalism
• Strong customer engagement skills
• Ability to cultivate, nurture, and maintain strategic relationships with buying organizations
• Proven, consistent ability to deliver sales performance in bookings
• Proven ability to meet deadlines, targets, and booking goals as defined
• Passion for and understanding of healthcare industry initiatives and practices
• You may be required to show proof of vaccination when traveling to a customer site unless you have an approved medical or religious exemption.

Hiring salary range: $72,000 - $90,000 per year.

Actual salary will be determined based on an individual's skills, experience, education, and other job-related factors permitted by law.

MEDITECH offers competitive employee benefits including but not limited to health, dental, & vision insurance; profit sharing trust and 401(k); tuition reimbursement, generous paid time off, sick days, personal time, and paid holidays.

This is a hybrid role which includes a blend of in-office and remote work as designated by the management team.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. MEDITECH will not sponsor applicants for work visas.

Job Title: Sales Consultant 

Company Name: StruXure Boston 

Location: Boston, MA 02122

Employment Status: Full Time/Salary + Sales Commission 

Salary Range: six figure income depending on the sales performance. 

Requires Driving: Yes 

Availability: Hiring Immediately 

JOB DESCRIPTION 

StruXure Boston is seeking a qualified, energetic, proactive, sales experienced, customer-oriented person to join our Sales Team. 

Visit, attend, and assist our select clients in the MA & RI areas. Our sales consultant should have an extensive sales background, preferably managing a sales team with a strong understanding of the sales process, building relationships, and closing deals. 

JOB RESPONSIBILITIES 

· Meet Clients in person at their homes. 

· Understand client needs for the specific project. 

· Takes notes, pictures, and measurements during the client home visit consultation. 

· Answers and solves efficiently all client-related inquiries. 

· Impeccable knowledge of our products and services. 

· Capable of managing its own schedule for visits & meetings. 

· Be responsible for the complete sales process, working closely with our other teams. 

· Maintain positive business & customer relationships to prolong customer lifetime value. 

· Works closely with the Sales Team & under the supervision of the Sales Manager. 

· Capable of meeting or exceeding monthly sales goals. 

SKILLS & QUALIFICATIONS 

· Minimum 4 years of experience sales, through a replicable step-selling process. 

· Can comfortably use technology (iPad, laptop, various software platforms) to present the product to prospects, quote jobs quickly and accurately, and track sales opportunities and dispositions (via CRM) 

· Can clearly communicate with others in-person, over the phone, through text and email, even though zoom and virtual meetings. 

· Experience with in-home sales with a deep passion for sales and helping clients solve their outdoor living problems. 

· Excellent presentation, verbal, and written communication skills. 

· Highly motivated, determined and target driven. 

· Capable of prioritizing customer care, acquisition, and company profitability. 

· General computer skills, proficiency in outlook, word, excel, etc. 

· Service oriented, telephone, email & work etiquette. 

· Aptitude for negotiation and persuasion. 

· Self-motivated with good time management and task prioritization skills. 

· Training in Company software will be provided. 

· Background check will be requested. 

· Bachelor's degree desired. 

· Fluent in English. 

· Authorized to work and live in the USA. 

· Experience managing a sales team will be a plus.  

Company Description

Founded in 1986, M&M Marketing Inc. is a well-established company in the food distribution

industry. Through our industry knowledge and team collaboration, we provide top tier customer satisfaction to multimillion dollar food chains across the country. Our team values a strong work ethic, creativity, and innovation to meet and exceed client expectations. M&M Marketing prides itself on fostering a supportive and results-driven work environment.

Job Summary

This is a full-time, on-site position for an Inside Sales Representative based in Needham, MA. The role involves generating leads, cold calling, building relationships with clients, and managing accounts to ensure great customer satisfaction. This position will primarily be responsible for selling truckloads of grocery items. All sales are inside, which requires this individual to be organized, energetic, and highly motivated in order to achieve sales goals. The Inside Sales Representative will report directly to the Sales Manager, and collaborate with other team members to implement sales strategies and initiatives.

Responsibilities

• Generate leads and cold call prospects
• Research and identify new potential accounts
• Maintain and expand company database of prospects
• Create and deliver qualified opportunities to other team members
• Overcome objections from potential customers
• Build and maintain lasting relationships with customers
• Data entry of available products into the inside quoting program
• Report to Sales Manager on a weekly basis with new and current customer progress
• Work cross-functionally with Logistics and Accounting departments

Qualifications

• Ability to work on-site in Needham, MA
• Track record of success in an inside sales position
• Extensive knowledge of sales principles and techniques
• Account management and client relations skills
• Expertise in prospecting, generating leads, and cold calling
• Proficient with Microsoft Outlook, Word, and Excel
• Ability to multitask in a fast paced environment
• Strong work ethic and self-motivated
• Excellent communication and organizational skills
• Familiarity with CRM tools and sales software is a plus

Education Requirements

• High school diploma or equivalent required
• Associate degree or higher in business, marketing, or a related field is preferred

Benefits

• Harvard Pilgrim Health Insurance
• Delta Dental Insurance
• Paid Time Off
• 401(k)

Compensation

• Starting base salary of $70k
• Transition to commission with on target earnings of $80k - $130k after initial training period

Our South Shore CPG client is looking for multiple onsite Packaging Production Designers starting this week; you'll be working on mock ups for packaging and this role is onsite in Norwood, MA and next week and will go for 4-6 weeks.

Duties/ Responsibilities:

• Create innovative and attractive packaging designs that align with our customers’ brand identity and expectations.
• Develop and execute designs for various marketing collateral, including brochures, labels, logos, marketing materials and promotional materials.
• Collaborate across multiple departments, with a focus on the marketing, product development, and sales teams to understand design requirements.
• Generate design concepts, sketches, and mockups for review and feedback.
• Implement revisions to match sales or development requests.
• Maintain brand consistency across all design materials.
• Stay up to date with design trends, tools, and techniques to maintain a competitive edge in the industry.
• Understand and verify the accuracy of copy, regulated package elements, and basic compliance requirements.

Looking for:

• 2+ years in proofing, pre-flighting, preparing, and press checking files
• A portfolio showcasing your design skills and creative capabilities with recent packaging samples in the portfolio.
• Experience with 3D renderings, CAD and packaging software a plus!
• Proficiency in graphic design software, including Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.).
• Knowledge of packaging design, materials, and production processes
• Knowledge of printing processes, substrates, and finishes.
• Knowledge of branding, typography, color theory, and layout design.
• Ability to manage multiple projects and meet deadlines.
• Ability to work collaboratively as a member of a team and independently on assignments.

Head of Market Access, U.S. - Blue Earth Diagnostics

The Head of Market Access - U.S. will be responsible for developing and executing market access strategies to ensure optimal reimbursement and patient access for our PET imaging portfolio. This role will lead a team of field reimbursement managers and collaborate cross-functionally with commercial, medical affairs, regulatory, and finance teams to drive sustainable growth in the U.S. market. This role will require close coordination with the European Market Access Leader and relevant corporate functions.

Key Responsibilities

• Strategic Leadership
• Define and implement U.S. market access strategy for PET imaging products, aligning with corporate objectives.
• Monitor evolving reimbursement trends, payer policies, and healthcare legislation impacting molecular imaging.
• Team Management
• Lead, coach, and develop a team of approximately 10 field reimbursement managers to deliver best-in-class support to healthcare providers and patients.
• Set clear performance goals and foster a culture of accountability and collaboration.
• Payer Engagement & Contracting
• Build and maintain relationships with national and regional payers, PBMs, and IDNs to secure coverage and favorable reimbursement terms.
• Negotiate contracts and value-based agreements where appropriate.
• Cross-Functional Collaboration
• Partner with commercial teams to support product launches and ensure alignment between access strategy and sales objectives.
• Work closely with medical affairs to develop evidence generation plans that support payer value propositions.
• Compliance & Governance
• Ensure all market access activities adhere to legal, regulatory, and company compliance standards.

Qualifications

• Bachelor’s degree required; advanced degree (MBA, MPH, PharmD) preferred.
• 10+ years of experience in market access, reimbursement, or payer strategy within the pharmaceutical or diagnostics industry.
• Proven leadership experience managing field-based teams.
• Deep understanding of U.S. healthcare reimbursement systems, including Medicare, commercial payers, and specialty pharmacy dynamics.
• Strong negotiation, analytical, and communication skills.
• Experience in imaging, oncology, cardiology or nuclear medicine is preferred.

With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential construction, as well as the transportation, marine, automotive, and renewable energy manufacturing industries.

Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industry. Sika has subsidiaries in 103 countries around the world, produces in over 400 factories, and develops innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation industries toward greater environmental compatibility. Approximately 33,000 employees generated CHF 11.20 billion in sales in 2025. This position pays between $25 and $30 per hour based on experience.

Sika is looking for an experienced Customer Service Representative to join its growing team in the MA area for our Roofing business. This individual will be responsible for the fulfillment of receiving, processing, shipping and completing customer purchase orders for Sika Roofing products and services. This position is a HIGH LEVEL customer service role that acts as an account manager / project manager to our valued customers. In addition, this individual will support the region with projects that further improve operational service to customers.

• Utilizing the Sales and Distribution module of SAP. Follow and remain proficient in procedures to enter and manage Sales Orders and Purchase Orders. This position will be responsible for servicing all accounts located in the South-West Region.
• Help coordinate all materials to deliver to jobsites and help our valued customers manage their roofing projects from beginning to end
• Monitor SAP generated back order lists, open billing lists, scheduled picking and shipping lists, etc., to fulfill and stay ahead of customer’s orders and related needs
• Promptly answer questions from customers and sales representatives as they arise.
• Become and remain proficient in Sika Roofing products, services and operational procedures pertaining to Sales and Distribution
• Provide backup support and coverage for other Customer Service Representatives as directed
  
  

• Associates Degree Preferred.
• 3 - 7 years of work experience in a similar position
• Professional Aptitude with good problem solving, analytical and interpersonal skills
• Computer literate (Windows Applications: Word, Excel, Lotus Notes email); and SAP SD knowledge
• Detail oriented
• Good follow up skills
• Customer service oriented with good communication skills
  
  

• 401k with Generous Company Match
• Bonuses
• Medical, Dental, and Vision Benefits
• Paid Parental Leave
• Life Insurance
• Disability Insurance
• Paid time off, Paid holidays
• Floating holidays + Paid Volunteer Time
• Wellness/Fitness Reimbursements
• Education Assistance
• Professional Development Opportunities
• Employee Referral Program & More!

Sika fosters a culture of entrepreneurship, empowering each individual to make decisions, learn from experiences, and shape their own career path. The safety and well-being of employees are top priorities at Sika, with a strong commitment to open communication and maintaining a safe workplace. In addition, Sika actively contributes to the community and promotes sustainability by giving back, minimizing environmental impact, and embracing social responsibility.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Sika Corporation is committed to a work environment that supports, inspires, and respects all individuals that apply. As an equal opportunity employer Sika will consider all qualified applicants without discrimination on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, disability, national or ethnic origin, or other protected characteristics.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training. We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.