Sales Jobs in Concord
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Product Manager
How this Role Makes an Impact
ImagineSoftware is a growing company, and we are looking for an experienced Product Manager to join us! The Product Manager is a vital role in shaping our product strategy and driving solutions that deliver real impact for customers and the business. This position will partner with engineering, design, and cross-functional teams to align priorities, execute high-quality product releases, and ensure strong adoption across our client base. By combining customer insights with market expertise, the Product Manager will provide the vision and structure needed to enhance our offerings and support continued growth.
This is an ideal position for someone who thrives in changing environments and can build the roadmap to create innovative product offerings. We are an innovative company that evolves quickly, so come ready to contribute and learn at a fast pace!
Essential Duties
Product Strategy & Vision
- Identify customer and market needs through research, data analysis, and stakeholder input.
- Prioritize opportunities and initiatives to maximize business and customer impact.
Product Development & Execution
- Translate product strategy into detailed requirements, user stories, and acceptance criteria.
- Work closely with engineering, design, and other teams to deliver high-quality products on time.
- Manage the product backlog, ensuring clarity, prioritization, and alignment with roadmap goals.
- Monitor product performance post-launch, iterating and improving based on data and feedback.
Cross-Functional Collaboration
- Partner with sales, marketing, operations, and customer success teams to drive adoption and ensure customer satisfaction.
- Serve as the primary point of contact for product questions and decisions.
- Act as product SME, conducting product demonstrations and assisting revenue and concierge teams as needed.
- Align internal stakeholders around product goals and outcomes.
Customer Advocacy & Market Insight
- Act as the voice of the customer, incorporating their needs and experiences into product decisions.
- Stay ahead of market trends, competitor offerings, and emerging technologies.
- Conduct user research, gather feedback, and analyze data to continuously refine the product.
- Other duties as assigned
Education and/or Experience Needed
- University degree or college diploma in the field of Business or Information Technology.
- 5+ years’ direct work experience in a product management, program management, or a related role
Qualifications You Must Have
- Excellent project management, coordination, and organization skills
- Ability to work well with clients and colleagues through a variety of communication methods
- Exceptional customer service and presentation skills
- Experience demonstrating products both internally and externally
- Must be a self-starter with the ability to solve problems
- Experience collecting feature functionality requests from clients and organizing, prioritizing and working with development teams to implement
- Basic-to-Intermediate level knowledge of SQL, database environments, and code trouble-shooting preferred
- Strong analytical, problem-solving, and strategic thinking skills.
- Excellent communication and collaboration abilities, with experience influencing stakeholders.
- Experience working with agile development teams and tools
- Comfort with data analysis and metrics-driven decision-making.
- Deep understanding of assigned product suite
Employment Type
- Full-Time, Exempt
Reporting Structure
- Chief Product Officer
Work Environment
- Working conditions are normal for an office environment. The position may require working extended hours and working during some weekends.
- Charlotte, NC preferred
At ImagineSoftware, we have a role to play in contributing to an inclusive world. We work every day to lead with our values and beliefs that enable you to develop your potential and bring your full self to the workplace. Our culture of diversity and inclusion enables more creative thinking and better ideas for addressing a more diverse market. We hire driven people from all backgrounds because it makes us a great company, and because it’s the right thing to do. If you share these values, you will find a home at ImagineSoftware.
The Specialized Recruiting Group is partnering with a fast‑growing, detail‑driven stone fabrication company that works with builders, designers, and homeowners to deliver high‑quality custom countertops. We’re looking for a Showroom Consultant who thrives in a fast‑paced environment and enjoys being the key connection between customers, sales, and production.
What You’ll Do
- Serve as the primary point of contact for customers from quote to install
- Develop accurate quotes using plans, measurements, and material selections
- Guide customers through stone options and help them make confident decisions
- Maintain strong communication and manage expectations throughout the project
- Monitor timelines and coordinate with internal teams to keep projects moving
- Protect margins while delivering an exceptional customer experience
What Makes You a Great Fit
- Confident communicator who enjoys leading customer conversations
- Strong attention to detail and accuracy
- Comfortable with math, measurements, and reading plans (or eager to learn)
- Organized, proactive, and calm under pressure
- Experience with Microsoft Office; CRM/job‑tracking systems a plus
- Familiarity with stone materials or fabrication is helpful but not required
Why This Role Stands Out
- Clear ownership of customer relationships and revenue impact
- Supportive, team‑oriented environment
- Opportunities to grow into sales, operations, or expanded account management
- Standard Monday–Friday schedule with a mix of office and showroom interaction
Manganaro Building Group, LLC is looking for a Project Manager- DFH (Doors, Frames, & Hardware) to join our team at our new office in Charlotte, NC. If you have extensive experience developing and completing projects while having a deep understanding of doors and the accompanying hardware, Manganaro has a place for you!
Why Manganaro?
We are an award winning company that truly values the highest quality of service in the industry. Our success is built on our core values, as well as our commitments to our clients and our employees, and has been for over 60 years. This position includes ample room for upward mobility and will provide the opportunity for the properly motivated individual to advance into a senior leadership role.
Primary Responsibilities:
- Possess extreme familiarity with several different door vendors
- Detail all projects, including the creation of price, identification of mistakes or errors in design and specification, and the communication with customers as needed
- Estimates the amount of materials needed for construction projects according to company policy and local building code
- Assists customers by reviewing existing conditions for door deficiencies and creates corrective action plan for remediation of code issues.
- Assists operations as needed with estimating and pricing commercial doors, frames, and hardware
- Handle all Commercial Door, Frame, and Hardware take-offs.
- Provides assistance to sales team and customer by providing knowledge and expertise during the estimating and buy-out phases of projects
- Assist and lead team with blueprint reading, specification interpretation and construction procedures
- Review actual used vs. estimated for materials on completion of each project
Secondary Responsibilities:
- Assist operations teams with order verification and writing as a “second set of eyes” when schedule allows
- Assist operations teams with review of revised project documents / changes when schedule allows
Education and Experience:
- B.S. Degree in civil engineering, construction management, architecture, finance, or accounting is preferred
- 7+ years of experience specializing in the Door, Frames, and Hardware Field
Success Factors:
- High level of organization skills.
- Demonstrated ability in meeting or exceeding goals with minimal direct supervision
- Self-motivated with demonstrated ability to produce timely and accurate results
- Commitment to personal and professional standards of excellence
Benefits and Perks:
- Generous PTO and paid Holiday schedule to assist in maintaining work-life balance
- Flexible work hour schedule
- Company supported charitable events
- Eligible for all benefits 1st of the month after hire.
- Generous healthcare plan with Healthcare Reimbursement Account (HRA) to offset deductibles.
- Competitive compensation
- Life insurance Dental and vision plans.
- 401(k) plan with generous match!
- Company-paid life, AD&D and long-term disability insurance!
- Company social outings
- Free daily breakfast
- Early leave Fridays
- Employee Stock Ownership Plan
This position requires a criminal background check and signing a Confidentiality, Non-Disclosure, and Non-Solicitation Agreement
The Project Coordinator is a key contributor to supporting project execution and driving operational excellence across cross-functional teams.
This role coordinates project activities, tracks progress, manages documentation, and facilitates communication among stakeholders to ensure successful project outcomes.
Key Responsibilities: Must be located in one of these primary areas: Charlotte NC Support planning, scheduling, and coordination of project milestones alongside PM's Work closely with project managers, engineering teams, and external partners to monitor project timelines and costs Track deliverables and ensure timely follow-up on action items Maintain and organize key project documents including invoicing, meeting notes, subcontractor/vendor invoices, and change order logs Generate weekly/monthly project status reports for Project Management Leadership and stakeholders Assist and support project invoicing at the direction of the Project Managers Serve as a projects liaison between internal departments (Projects, Sales, Service) Schedule and facilitate project turnover meetings for new projects Ensure alignment across teams by managing updates and feedback loops Complete new vendors and subcontractors account creation in our PO system Assist in the implementation and maintenance of project management processes and tools Support risk assessment, mitigation strategies, and issue resolution Support cost tracking and budget monitoring activities with Project Managers and Project Engineers Participate in team planning sessions and knowledge-sharing initiatives Qualifications: Minimum high school diploma 2+ years of experience in project coordination or a similar role Proficiency in MS Office (Excel, PowerPoint, Outlook); experience with MS Project or similar tools a plus Strong organizational and time management skills Excellent written and verbal communication abilities Ability to work effectively in a fast-paced, team-oriented environment Detail-oriented with a focus on quality and accuracy Preferred Qualifications: Bachelor's degree in Business, Engineering, Project Management, or a related field Experience in the HVAC or manufacturing industry Familiarity with Agile or Stage-Gate project management methodologies Benefits provided: 401K Medical, dental, and vision Sick time as applicable to state law Butler America Aerospace, LLC.
is an equal opportunity employer.
Butler evaluates applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
The Butler America Aerospace, LLC.
EEO Policy Statement and "Know Your Rights" Poster is available here: Applicant and Employee Notices .
Butler America Aerospace, LLC.
is committed to working with and providing reasonable accommodations to individuals with disabilities.
If you need a reasonable accommodation because of a disability for any part of the employment process, please contact the Human Resources Department at
Pay Range: $18.50 per hour.
Part-Time Schedule Requirements: Flexible weekly schedule Monday-Saturday between 6:00AM-5:00PM.
Average 25 hours per week, candidates must be able to work the Part-Time schedule requirements on a regular basis.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Controls receipt of inventory Receives incoming shipments, checking the packing slip with actual shipment for completeness and accuracy before placement in appropriate warehouse location Identifies and reports all overages and shortages Stocks parts and accessories in correct bin locations Notifies appropriate personnel of receipt of all special orders Performs inventory test counts as directed by management Loads and unloads trucks May operate a forklift to move materials and unload vehicles Maintains an organized, clean and safe work area Maintains CSI at or above company standards Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: √ up to 3 years o 3-5 years o 5+ years Education/Experience: Previous warehouse experience desired.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic computer skills needed to utilize the company timekeeping system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; and sit.
Must be able to lift up to 50 pounds.
Work includes frequent movement around the dealership facilities and the outdoor car lot and movement in and out of cars.
Environment Demands: Duties are performed primarily in the Parts Department.
Work includes moving throughout the Parts Department and frequent moving and shelving of parts.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Responsible for scheduling body work to be performed.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Schedules appointments with customer.
Works with customer and Collision Center Technician to identify required repair work.
Offers additional services and repairs to customers.
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
Enters itemized estimate on repair order and explains estimate to customer.
Meets Collision Center standards for repair/order production.
Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting o Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years √ 3-5 years o 5+ years Education/Experience: Working knowledge of the body repair methods.
Strong interpersonal and persuasive selling skills.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Intermediate knowledge of Microsoft Office products.
Ability and knowledge of Collision Center Management System and additional software programs to support operations.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers, company personnel and insurance adjusters.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand, walk, and sit.
May be exposed to load noise, vibration, paint-dust, and other body repair shop conditions.
Environment Demands: Duties are generally performed in the Collision Center area.
Work includes inspection of customer vehicles and frequent movement around the body repair shop to convey information between customers and Collision Center Technicians.
Frequently interacts with customers, Collision Center Manager, Collision Center Technicians, and Company personnel.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilitiesinclude the following: Examines body damage on customer vehicles Identifies necessary body repair work Estimates cost of body work Requests necessary parts Performs body repairs including removing damaged body parts and replacing with fixed or new parts Documents repairs performed Performs body repairs efficiently and according to Collision Center and insurance company guidelines Maintains CSI at or above Company standards Maintains an organized, clean and safe work area Participates in required training Records all hours worked accurately in company timekeeping system Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values Complies with Company policies and procedures Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.
Desired Education: o GED √ High School Diploma o Associate Degree o Bachelor Degree o Master Degree o Doctorate Degree Field of Study/Work Experience: o Accounting √ Automotive o Business o Human Resources o Information Technology Desired Work Experience: o up to 3 years o 3-5 years √ 5+ years Education/Experience: Demonstrable knowledge of body repair methods.
Collision Center repair training or commensurate experience.
Ability to operate equipment necessary to perform Collision Center repair functions.
Certificates and Licenses: √ Valid Driver’s License o Automobile Salesperson License Computer Skills: Basic Computer skills to utilize timekeeping system.
Ability to learn parts department computer inventory and ordering system.
Communication Skills: Ability to understand and follow instructions.
Ability to communicate effectively with customers and company personnel.
Attendance Expectations: The position requires regular and predictable attendance.
Scheduled shifts may include evening hours, weekends, and holidays.
Physical Demands: Must be able to lift up to 80 pounds.
While performing the duties of this job, the employee is regularly required to hear and talk; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Must pass OSHA respiratory medical exam.
Environment Demands: Duties are performed primarily in the Collision Center.
Work includes movement of vehicle body parts, working in various physical positions, and the safe operation of power tools and test equipment.
May be exposed to loud noise, vibration, exhaust fumes, paint-dust, and other collision center conditions.
Frequently interacts with customers, Estimators, and Collision Center management.
Verbal and Writing Ability: Ability to read and comprehend instructions, correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Math Ability: Ability to add, subtract, multiply and divide.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions.
Ability to deal with standardized situations.
Ability to understand and follow technical manuals.
Core Values: To perform the job successfully, an individual should demonstrate the following Core Values: Servant Leadership Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.
The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.
This job description is subject to revision at the discretion of the company.
Hendrick is an Equal Opportunity employer.
Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
For more information regarding the EEOC, please visit .
At Arbon Equipment, a Rite-Hite Company, your work makes an impact. We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.
At Arbon Equipment, a Rite-Hite Company, your work makes an impact.
We deliver industry-leading solutions that keep workplaces safe, productive, and efficient. When you join Arbon Equipment, you're not just selling or servicing equipment - you're building trusted partnerships with customers and growing your career with a company backed by the strength of Rite-Hite's global innovation.
Do you enjoy being the administrative support for an organization?
As a Service Administrator, you'll be the backbone who provides the framework for our service department with administrative tasks. If you enjoy providing behind the scenes support to cross functional groups, this is a great opportunity to join our team.
Schedule: This role would function 8AM-5PM. This would require 5 days a week in office for training and learning the role through your first 6-8 months before a hybrid schedule would be considered.
When thinking of your commute, note that our office is located on the southwest side of Charlotte, near Carowinds Amusement.
What You'll Do:
- Provide support to the Service Department, Sales Department, and Customers through timely entry of parts & related orders.
- Prepare invoices for parts and completed services while ensuring requirements are met and ensure payment of the invoices.
- Timely acquisition of parts and material to meet installation, service, and PMP schedules.
- Maintain inventory with acceptable levels.
- Provide accurate processing of service jobs.
- Monitor the service system.
What We're Looking For:
- 1+ years of experience providing support for a field service environment.
- Detail orientated, organized, and comfortable with technology.
- Strong multi-tasking of projects--you thrive in a fast-paced environment.
- Customer-first mindset with stellar communication.
Ready to Apply?
If you're looking for a fast-moving role where your organizational skills make an impact every day, we'd love to hear from you. Join a company that values people, promotes from within, and leads the industry in service and innovation.
Apply today and build your career with Rite-Hite.
What We Offer
At Arbon Equipment - A Rite-Hite Company, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:
Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.
Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.
Time for You: Paid holidays, vacation time, and personal/sick days each year.
Join us and build a career where you're supported - at work and beyond.
Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.
This position will be selling our portfolio of services within our "Engage" suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue with our BFSI vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC's services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC's services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC's sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years' experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within BFSI verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Demand Planning Analyst
Ready to change the future, your way?
This is an excellent opportunity for a driven Demand Planning Analyst to unlock your ambition and work the future at Aalberts.
As a full-time Demand Planning Analyst in the Sales Department at Aalberts, based in Charlotte, NC, you will be responsible for ensuring accurate forecasting and inventory optimization to support customer service levels and operational efficiency. This position collaborates across supply chain, sales, and operations teams to develop data-driven demand plans and monitor performance metrics. You will serve as an SME in Demand Planning, demonstrating strong executive presence and the ability to collaborate up, down, and across the supply chain as the process owner for demand planning. Additionally, you will provide statistical data analytical support of the process using Excel, Power BI, and GAINS in JD Edwards ERP. .
the Aalberts Way
Aalberts is built on entrepreneurship. We believe the more space people are given, the greater their chance of finding brilliant solutions for our customers. That is why we encourage everyone to take ownership, think independently yet work as one team. You are in charge today of what happens tomorrow. For yourself, for the company, and for our planet.
Your Challenge
- Ownership and KPI for Demand Forecast accuracy, to include mitigating sales bias as well as ops and supply chain bias.
- Matrixed role with a solid line reporting to Sales and dotted line reporting to Supply Chain.
- Create forecast accuracy tools utilizing AI capabilities.
- Develop and maintain short- and long-term demand forecasts using historical data, market trends, and customer insights.
- Analyze forecast accuracy and identify root causes of variances; implement corrective actions.
- Collaborate with Sales, Marketing, and Operations to align demand plans with business objectives.
- Monitor inventory levels and recommend adjustments to minimize stockouts and excess inventory.
- Support SIOP (Sales, Inventory & Operations Planning) processes and participate in monthly planning reviews.
- Prepare reports and dashboards to communicate forecast performance and KPIs to leadership.
- Utilize ERP and planning tools to enhance forecasting efficiency and accuracy.
Performance Metrics
- Improved forecast accuracy and service levels
- Reduction in inventory and working capital
- Enhanced planning efficiency through technology adoption
- Executive presence
Your Expertise
- Bachelor’s degree in supply chain management, Business, or related field or equivalent.
- APICS Certification in Planning and Inventory Management preferred.
- ISM Certified Professional in Demand Management.
- SCPro Certified CSCMP.
- 5+ years of experience in demand planning, forecasting, or supply chain analytics.
- Strong analytical skills with proficiency in Excel and JDE ERP systems; experience with forecasting tools preferred.
- Strong experience in GAINS.
- Excellent communication and collaboration skills.
- Ability to manage multiple priorities in a fast-paced environment.
Why Work at Aalberts?
- Globally renowned company, dedicated to technological innovation and excellence
- Diverse teams of passionate individuals, committed to making a difference
- Professional growth and development opportunities
- Think independently yet work as one team
- Be in charge today of what happens tomorrow
About Aalberts
We are a company of over 13,000 passionate people spread across 50 countries, working as one to engineer mission-critical technologies, making impact in everyday life. Aalberts IPSA proudly supports eco-friendly buildings to high-tech manufacturing, minuscule microchips to the largest seagoing vessels, and next gen vehicles to lightweight airplanes. Since 1975, we have been at the forefront of where technological innovation truly matters, and progress is really made for a clean, smart and responsible future.
Your Location
Office-based with occasional visits to distribution centers. May involve exposure to warehouse environments and require adherence to safety protocols. Hybrid schedule reporting onsite on Tuesday, Wednesday, and Thursday.
Travel Requirements
Approximately 10% travel to operational sites.
How We Take Care of You
The salaried rate for this role is fair and decided upon based on experience and proven skills alignment through our interview process. This role will observe our company’s 12 paid holidays, generous paid time off and competitive full suite benefits package.
go ahead, Work the Future at Aalberts
Our procedure involves application submission, screening, assessments, selection, and offer/onboarding. The process follows a tentative time frame and is subject to the availability of both parties and the completion of each stage.
Our Commitment to All
Aalberts IPSA is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other classification protected by law.
Uninvited agency solicitation will not be considered. Profiles sent by third-party recruiters will be treated as direct applications from the candidate.