Information Technology Jobs in Concord

$18 / hour

This positon may include:

• Washes and cleans trash and spills off of park midways.
• Washes down park midways with a hose.
• Uses leaf blowers to sweep up debris.

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other parks!
• FREE tickets for friends and family!
• 10% discounts on food and 20% discounts on merchandise!
• Work with people from here, near, and from all over the world!
• Exclusive associate-only events!

Apply now if you're looking for a rewarding job that's also FUN! Carowinds offers convenient hours for high school or college students, retirees, or anyone seeking an awesome part-time opportunity. Our jobs can lead to a successful future by developing resume-building skills as well as gaining knowledge through training and work experience.

Positions are currently available for those who are 18 or older.

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

• You!
• People who love helping others and will support the needs of our guests and associates.
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Individuals with a passion and excitement about Carowinds.
• Availability to include some weekdays, weekends, evenings, and holidays.
• Valid driver's license.

Job Summary

To Cyber Risk, Assess Systems and Technology, and to develop risk management strategies for their secure operation within Octapharma.

Essential Functions

• Development and Implementation of Security Controls: Collaborate with project teams to design, implement, and maintain security controls balancing what system capabilities there are versus the standards required by Octapharma.
• Compliance and Regulatory Adherence: Ensure that systems comply with relevant cybersecurity regulations, industry standards, and internal policies.
• Regularly access projects, systems, departments and portfolios to ensure ongoing compliance and address any gaps or deficiencies in security practices.
• Coordination with Cross-functional Teams: Facilitate collaboration between various teams to ensure security requirements are met and that a good quality of services is provided on behalf of Cyber and IT to Business Partners.

Minimum Requirements

• Bachelor’s degree in a related field (e.g. Engineering, Automation, Computer Science, or Management Information Systems)
• Experience from working at a Manufacturing Company (GxP environment experience is a bonus)
• Technical or risk management certification (e.g., CCNA or CISM) is a bonus
• Understanding of some or either of the following control frameworks: ISO 27001, CIS Controls, NIST or IEC-62443.
• 5-7 years of related experience

Knowledge, Skills, and Abilities

• Ability to work collaboratively with various departments and sites within the organization.
• Ability to communicate complex technical challenges in a non-technical way.
• Ability to prioritize, manage multiple projects, and execute in a fast-paced environment with a strong work ethic and ownership mentality.
• Track issues for compliance gaps and facilitate the implementation of remediation plans.

Physical Requirements

• Position works in-office at the corporate location
• Ability to sit for extended periods of time
• Ability to use a computer and other office equipment
• Ability to communicate effectively, both verbally and in writing
• Ability to navigate the office environment safely, including stairs and elevators (if applicable)

Product Manager

How this Role Makes an Impact

ImagineSoftware is a growing company, and we are looking for an experienced Product Manager to join us! The Product Manager is a vital role in shaping our product strategy and driving solutions that deliver real impact for customers and the business. This position will partner with engineering, design, and cross-functional teams to align priorities, execute high-quality product releases, and ensure strong adoption across our client base. By combining customer insights with market expertise, the Product Manager will provide the vision and structure needed to enhance our offerings and support continued growth.

This is an ideal position for someone who thrives in changing environments and can build the roadmap to create innovative product offerings. We are an innovative company that evolves quickly, so come ready to contribute and learn at a fast pace!

Essential Duties

Product Strategy & Vision

• Identify customer and market needs through research, data analysis, and stakeholder input.
• Prioritize opportunities and initiatives to maximize business and customer impact.

Product Development & Execution

• Translate product strategy into detailed requirements, user stories, and acceptance criteria.
• Work closely with engineering, design, and other teams to deliver high-quality products on time.
• Manage the product backlog, ensuring clarity, prioritization, and alignment with roadmap goals.
• Monitor product performance post-launch, iterating and improving based on data and feedback.

Cross-Functional Collaboration

• Partner with sales, marketing, operations, and customer success teams to drive adoption and ensure customer satisfaction.
• Serve as the primary point of contact for product questions and decisions.
• Act as product SME, conducting product demonstrations and assisting revenue and concierge teams as needed.
• Align internal stakeholders around product goals and outcomes.

Customer Advocacy & Market Insight

• Act as the voice of the customer, incorporating their needs and experiences into product decisions.
• Stay ahead of market trends, competitor offerings, and emerging technologies.
• Conduct user research, gather feedback, and analyze data to continuously refine the product.
• Other duties as assigned

Education and/or Experience Needed

• University degree or college diploma in the field of Business or Information Technology.
• 5+ years’ direct work experience in a product management, program management, or a related role

Qualifications You Must Have

• Excellent project management, coordination, and organization skills
• Ability to work well with clients and colleagues through a variety of communication methods
• Exceptional customer service and presentation skills
• Experience demonstrating products both internally and externally
• Must be a self-starter with the ability to solve problems
• Experience collecting feature functionality requests from clients and organizing, prioritizing and working with development teams to implement
• Basic-to-Intermediate level knowledge of SQL, database environments, and code trouble-shooting preferred
• Strong analytical, problem-solving, and strategic thinking skills.
• Excellent communication and collaboration abilities, with experience influencing stakeholders.
• Experience working with agile development teams and tools
• Comfort with data analysis and metrics-driven decision-making.
• Deep understanding of assigned product suite

Employment Type

• Full-Time, Exempt

Reporting Structure

• Chief Product Officer

Work Environment

• Working conditions are normal for an office environment. The position may require working extended hours and working during some weekends.
• Charlotte, NC preferred

At ImagineSoftware, we have a role to play in contributing to an inclusive world. We work every day to lead with our values and beliefs that enable you to develop your potential and bring your full self to the workplace. Our culture of diversity and inclusion enables more creative thinking and better ideas for addressing a more diverse market. We hire driven people from all backgrounds because it makes us a great company, and because it’s the right thing to do. If you share these values, you will find a home at ImagineSoftware.

Executive Assistant to COO / Family Office Support

Charlotte, North Carolina (Local Candidates Only)

We are seeking an exceptional Executive Assistant to serve as the trusted right hand to a senior executive leading both a growing consulting firm and a philanthropic foundation. This role requires a highly organized, proactive professional who thrives in a fast-paced environment and can manage a wide range of administrative, operational, and personal responsibilities with professionalism and discretion.

This is a high-trust position supporting business operations, philanthropic initiatives, and personal administrative matters. The ideal candidate will be local to the Charlotte area and comfortable occasionally working from the executive’s home office when required.

This role is ideal for someone who enjoys owning the details, creating structure, and enabling a busy executive to focus on strategic growth and leadership.

Key Responsibilities

Executive & Administrative Support

• Manage complex calendars, scheduling, and meeting coordination across multiple organizations and priorities
• Prepare materials for meetings, presentations, and executive communications
• Handle email triage and correspondence on behalf of the executive
• Coordinate travel arrangements including flights, lodging, and detailed itineraries
• Track follow-ups, commitments, and action items to ensure nothing falls through the cracks

Business Operations Support

• Provide administrative support for leadership activities within a consulting and technology services company
• Assist with coordination across business development, recruiting, and operational teams
• Organize documents, contracts, and files while maintaining strict confidentiality
• Support special projects and operational initiatives as assigned

Foundation & Philanthropy Support

• Assist with coordination of activities for a nonprofit foundation focused on community impact
• Organize board meetings, agendas, and supporting materials
• Support communications, partnerships, and administrative needs related to foundation initiatives

Personal Administrative Support

• Assist with select personal administrative tasks including scheduling, appointments, and household coordination
• Manage personal correspondence, documentation, and logistics when required
• Help maintain organization across both personal and professional priorities

Qualifications

• 5+ years of experience supporting senior executives or business leaders
• Exceptional organizational and time management skills
• Strong written and verbal communication skills
• High level of professionalism, integrity, and discretion
• Ability to manage multiple priorities simultaneously
• Strong attention to detail and follow-through
• Highly proficient with Microsoft Office, Google Workspace, and scheduling tools

Additional Requirements

• Must be local to the Charlotte, NC area
• Comfortable occasionally working from the executive’s home office environment
• Able to work in a highly confidential setting with sensitive business and personal information
• Self-starter who thrives with autonomy and ownership of responsibilities

What We’re Looking For

This role requires someone who is:

• Highly trustworthy
• Extremely organized
• Proactive and resourceful
• Professional in every interaction
• Able to anticipate needs before they arise

The right candidate will become a critical partner in helping the executive operate efficiently across business, nonprofit, and personal responsibilities.

If you are someone who thrives in a high-trust, high-responsibility role and enjoys bringing order to complexity, we encourage you to apply.

Overview:

The Solution Architect will be focused on customer data, personalization, and enterprise digital experience platforms. This person shapes the tech vision, translates business needs into technical blueprints, and guides delivery teams across marketing tech and core enterprise systems.

Must Haves:

• 5+ years of experience as a Solution Architect
• Extensive experience implementing a CDP or integrating with other MarTech
• Experience developing architecture blueprints, strategies, and roadmaps
• Experience delivering presentations to senior-level executives and technical audiences
• Ability to work with developers in an outsourced environment
• Good understanding of product management, agile principles and development methodologies and capability of supporting agile teams by providing advice and guidance on opportunities, impact, and risks, taking account of technical and architectural debt

Plusses:

• Adobe Experience Platform
• Adobe Journey Optimizer
• Adobe Real-Time CDP
• Bachelor's degree in computer science, information technology, engineering, system analysis or a related

Job Description:

The Solution Architect, Personalization leads and supports architecture activities for a portfolio of enterprise-level solutions. This includes systems such as customer data platforms, personalization engines, recommendation engines, loyalty and discount engines, promotional tools, communication platforms, CMS, DAM, mobile apps, master data solutions, in-store digital screens, ERP, HRMS, and POS systems.

You will provide architectural leadership, design oversight, and technology guidance to ensure solutions meet business requirements and comply with enterprise architecture governance. Responsibilities span five dimensions:

Responsibilities:

1. Interpret Business Needs

• Translate customer journeys and business requirements into capability maps, value streams, technical requirements, and architectural blueprints
• Collaborate with business owners, CX technology, product owners, and product managers
• Determine enterprise solution designs that support future business capabilities

2. Technical Leadership

• Guide development & engineering teams with technical expertise and architectural vision

3. Assess Technology

• Analyze current-state solutions for aging tech, misalignment, or deficiencies
• Support product lifecycle decisions (maintain/refresh/retire)
• Evaluate emerging technologies and market trends
• Identify and recommend solutions for legacy systems and technical debt
• Support product and project teams in selecting and configuring software

4. Apply Technology

• Lead evaluation, design, and evolution of solution architecture across applications
• Drive broader-scope architecture efforts across multiple projects/products
• Develop strategic roadmaps for transitioning from current to future-state architecture
• Act as a consultant across technologies, platforms, and vendor solutions
• Guide execution of architectural plans throughout the product lifecycle
• Ensure alignment with enterprise architecture across agile teams

5. Provide Enterprise Guidance

• Deliver reference models, standards, and architectural documentation
• Support governance, compliance, and assurance processes
• Help guide a community of practice (CoP) across technical teams
• Define principles, guidelines, standards, and patterns for enterprise‑wide architecture

Compensation:

up to $150k per year annual salary + 5% annual bonus

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefits:

• Competitive salary plus annual bonus
• Competitive benefits packages (medical, dental, 401k, employee stock plan, etc.)
• People Perks which allow for great discounts on food and fuel
• Work for a leading, innovative, and growing company in convenience store operations
• Fortune 500 company and a two-time Gallup Exceptional Workplace Award winner
• Tuition reimbursement of $5,000 per year
• Learning opportunities to develop new skills and to evolve professionally in a fast-growing company

MAY 2026 START DATE

At Optomi, passion, drive, innovation, and strong core values are at the heart of our organization. Are you looking for a challenging but rewarding career with a company who puts their employees first? How about a promote within culture and working for a Top Company Culture award winner, according to Entrepreneur? Optomi, part of the Optomi Professional Services family of brands, has launched a new program called the Acadomi, which allows recent college graduates to jump-start their careers in the IT staffing industry.

Through the Acadomi, starting MAY 2026, we are growing our organization and providing hands-on training, mentorships and growth opportunities within our company. Recent Graduate candidates will work full-time with seasoned recruiters and account executives to gain a foundation for the IT industry – from best recruiting practices to account management. After completing the program, you will hit the market in either our Atlanta, Charlotte, DC, Detroit or Dallas office. Think you might be a fit? Apply today and let’s find out together!

Responsibilities:

Participate in an informative 2-month training program with experienced Recruiters and Account Executives to boost your career in IT recruiting

Work closely with a Team Lead to perfect your skills in sourcing, interviewing, and submitting candidatesGain experience cold calling, interacting and prospecting new business

Gain a foundation for Optomi’s recruiting and sales process to eventually move into an Account Executive role

What does an Account Executive do for Optomi?

Connect with clients/companies in the Charlotte market to learn about their business needs and problems through phone calls, in-person meetings, coffees, lunches, etc.

Develop strong partnerships with key clients/companies by informing them who Optomi is and what how we can be the ideal partner for their business needsBe the point-of-contact for all hiring needs between the client and recruiting team (interview feedback, updates, coordination, etc.)

Maintain and constantly develop your own book of business through excellent written and verbal communication with clients

Basic Requirements:

• Bachelor’s degree

Desired Skills and Experience:

0-1 years of professional experience – Training provided!

Drive and determination to succeedAbility to thrive in a fast-paced and innovative environment

Excellent written and verbal communication skills

The ability to develop strong and genuine relationships with our customers and consultants

Perks/Benefits:

A competitive base salaryMacBook Pro or MacBook Air computers!

The ability to be part of a fundamental change in the staffing industry

Core values to include community involvement for both charitable and professional involvement

Monthly phone allowance“

Promote-from-within” philosophy

Annual performance trip to a tropical destination for you and a plus one with all expenses paid!

Give back opportunities including community involvement for both charitable and professional involvementIndustry-leading, innovative technology used for candidate submissions

Earned performance incentives

Border Patrol Agent (BPA) – in the Federal Security and Public Safety Sector Experienced (GL-9 GS-11)

SAME MISSION, NEW DRIVE!

You love protecting your community and doing your part to keep our nation safe. But maybe you’re looking for a change of scenery?

USBP is hiring immediately for full-time, career positions, where your prior law enforcement officer (LEO) experience may qualify you for higher-graded Border Patrol Agent (BPA) opportunities. Continue making a difference with the nation's premier federal agency charged with securing our borders and protecting our country.

Whether you gained this experience as part of a military police unit or as a member of a state or local law enforcement organization, you have an opportunity to work with highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission.

Check out the duties and responsibilities section below, along with the qualifications section to see if you are eligible. Now is the time to make your move, along with excellent base pay, location pay, exceptional benefits, and job stability, USBP is offering up to $60,000 in additional incentives to newly appointed Agents (see details below).

DON’T FORGET TO CHECK OUT THE INCENTIVES – SEE SALARY SECTION BELOW

IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.

U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates’ first-choice preferences. Relocation may be required.

U.S. Customs and Border Protection (CBP) is hiring immediately for these full-time, career Law Enforcement Officer (LEO) opportunities.

Salary and Benefits:

Salary for newly appointed law enforcement Border Patrol Agents varies from:

Base Salary: GL-9/GS-11, $63,148 - $120,145 per year

Locality Pay: Varies by duty location.

Overtime Pay: Up to 25%

Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression from GL-9 to GS-11 to GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in the lower grade level.

All Border Patrol Agents may select from an array of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan that is similar to traditional and ROTH 401(k) offerings.

*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102)
will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.

*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.

Duty Locations: You will be asked to select your preferred location for one of the following mission critical locations:

• 
  
• Big Bend Sector Stations - *Presidio, Van Horn, *Sanderson, Alpine, *Sierra Blanca, Marfa
  
• Buffalo Sector Stations - Wellesley Island
  
• Del Rio Sector Stations - Del Rio, Brackettville, *Comstock, Eagle Pass North, Eagle Pass South, Carrizo Springs, Uvalde
  
• El Paso Sector Stations - Alamogordo, Clint, Deming, El Paso, Fort Hancock, Las Cruces, *Lordsburg, Santa Teresa, Ysleta
  
• El Centro Sector Stations - El Centro, Indio, Calexico
  
• Grand Forks Sector Stations - Pembina
  
• Havre Sector Stations - Havre, Malta, Plentywood, Scobey, Sweetgrass
  
• Houlton Sector Stations - Calais, Fort Fairfield, Jackman, Rangeley, Van Buren
  
• Laredo Sector Stations - Laredo South, Cotulla, *Hebbronville, Laredo West, *Freer, Laredo North, Zapata
  
• Rio Grande Valley Sector Stations - Rio Grande City, Fort Brown, McAllen, Brownsville, Falfurrias, Weslaco, Kingsville, Harlingen
  
• San Diego Sector Stations - Boulevard, Brownfield, Campo, Chula Vista, Imperial Beach, Murrieta, San Clemente
  
• Spokane Sector Stations - Colville, Curlew, Metaline Falls, Oroville
  
• Swanton Sector Stations - Beecher Falls, Burke, Champlain, Newport, Richford
  
• Tucson Sector Stations - *Ajo, Tucson, Nogales, Douglas, Brian A Terry, Sonoita, Casa Grande, Three Points Substation, Willcox
  
• Yuma Sector Stations - Blythe, Yuma, Wellton
  

Duties and Responsibilities:

As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation’s economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.

Typical assignments include:

• 
  
• Detecting and questioning people suspected of violating immigration and customs laws and inspecting documents and possessions to determine citizenship or violations.
  
• Preventing and apprehending aliens and smugglers of aliens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations.
  
• Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband.
  
• Performing farm checks, building checks, traffic checks, city patrols, and transportation checks.
  
• Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
  

Qualifications:

GL-9: You qualify for the GL-9 grade level if you possess one (1) year of specialized experience, equivalent to at least the next lower grade level, performing duties such as:

• 
  
• Performing physical searches of detained individuals, their vehicles, and their immediate surroundings for weapons, contraband, currency, and other evidence.
  
• Apprehending, physically restraining, or working with law enforcement officials to identify or apprehend violators of state, federal, or immigration laws.
  
• Proficient in the use of firearms, preparing investigative reports, serving court orders (e.g., warrants, subpoenas, etc.), and gathering evidence for criminal cases prosecuted through the court system.
  

If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GS-11 grade level.

GS-11: You qualify for the GS-11 grade level if you possess one year of specialized experience equivalent to at least the next lower grade level, with the authority granted by the state or government to enforce laws, make arrests, and investigate crimes, performing primary duties in an official law enforcement capacity such as:

• 
  
• Utilizing intelligence information to track illegal operations, criminal activity, threats to our nation, and/or contraband while serving as a state, federal, or military law enforcement official.
  
• Leading investigations of fraud, contraband, criminal activity, threats to our nation, and/or illegal operations to determine sources and patterns while serving as a state, federal, or military law enforcement official.
  
• Apprehending violators of state, federal, or immigration laws by utilizing various forms of complex technology that include surveillance, detection, situation awareness systems, and/or communications equipment.
  

The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.

There are no education substitutions for the GL-9 or GS-11 grade-level Border Patrol Agent opportunities.

Other Requirements:

Citizenship: You must be a U.S. Citizen to apply for this position.

Residency: You must have had primary U.S. residency (including protectorates as declared under international law) for at least three of the last five years.

Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).

Veterans’ Preference: You may also be eligible for an excepted service Veterans’ Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.

Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement, and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient in the Spanish language at the Academy.

How to Apply:

Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, and then complete the pre-screening questions.

You’ll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government’s official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam.

If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.

NOTE: As a subscriber to the CBP Talent Network, you’ll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.

$15 / hour

As a Front Desk Agent at Springhill Suites at Carowinds, you will create a warm & welcoming atmosphere. By handling all guest services matters, you ensure the guest are well cared for and have a memorable stay experience while visiting the Carolinas! You'll also: 

• Handle guest registration and property management while maintaining proprietary information including credit card information, in a secure and confidential manner
• Sell amusement park tickets
• Solve guest related concerns in a positive and professional manner by following Marriott’s guest recovery process
• Maintain property key control
• Stock the Market
• Maintain inviting lobby
• Respond to emergency situations by following hotel protocol. Facilitate fire and life safety procedures

Some of our amazing perks and benefits:

• FREE admission to Carowinds and other Six Flags parks!
• FREE tickets for friends and family!
• 10% discounts on food and 20% discounts on merchandise!
• Work with people from here, near, and from all over the world!
• Exclusive associate-only events!

Positions are currently available for those who are 18 or older.

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

• Charismatic attitude and spirit to serve
• Ability to operate a computer and learn the property management system
• Previous hotel front desk experience required
• Previous Marriott experience a plus
• Have independent problem solving skills and sense of urgency
• Ability to work as a team in a fast-paced environment
• Ability to remain calm during emotionally charged situations
• Good judgement and a commitment to safety.
• Ability to work and interact with people from diverse backgrounds.
• Availability to include some weekdays, weekends, evenings, and holidays.
• You!

$15 per hour! The Guest Service agent is responsible for greeting and checking in guests, as well as processing payments, informing guests of the package elements
while ensuring front desk efficiency.

• Interacts with guests in a friendly, courteous, and professional manner. Registers guests, assign rooms, check out guests, arrange for special requests, provide hotel and area information, answer phones, and ensure that all operating procedures are followed.
• Dispenses and accounts for package tickets and discount coupons. 
• Accurately totals guest balances and collects payment.
• Uses proper mail, package, and message handling procedures.
• Effectively resolves guest concerns and issues with use of minor compensation.
• Provides guest service according to Carowinds standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
• Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
• Meets Carowinds attendance requirements as outlined in SixFlags attendance policies.
• Adheres to Carowinds Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
• Other duties may be assigned.

• Must be outgoing and able to handle multiple tasks at once in a fast paced environment.
• Must have thorough knowledge of room types, locations within the hotel, room availability, and room rates.
• Must have strong cash handling skills, including knowledge of processing check and credit card payments.
• Must have strong clerical skills.
• Must be able to type at least 20 WPM.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

$10 / hour

In this role, you'll create an energy that is both welcoming and exciting by taking pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day. You'll also:

• Making drinks, pouring beer& wine, and taking care of corporate and leisure guests at the bar.
• Tapping beer kegs and serving draft beer and bottled alcoholic beverages.
• Taking orders and serving bar bites prepared by the cook
• Monitoring and managing alcohol sales and consumption consistent with NC Liquor Laws, including checking proper identification for the minimum age requirement of 21 years to purchase alcohol.
• Some heavy lifting is involved such as carrying beer kegs and cases
• Keeping bar, preparation, and other assigned areas clean, orderly and well stocked at all times.
• Balance shift reports and cash drawer, process credit card payments
• Answering general guest questions and providing information about the property, park and local area
• Pre and post shift clean up

We are here to make people happy!! Carowinds associates are enthusiastic about their work because they create fun and memories to last lifetime! They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

• Must be at least 21 years old
• Take initiative and maintain the company’s reputation and dedication to safety, service, courtesy, cleanliness, and integrity.
• Ability to learn POS system
• Work collaboratively in a team setting as well as work independently.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
• Ability to pass a background check if 18 years of age or older, which may include but is not limited to credit, criminal, DMV, previous employment, education and personal references per company policy unless prohibited by federal, state or provincial law.