Sales Jobs in Cold Spring, KY

About Deco Marche

Deco Marche is a technology-enabled logistics and fulfillment powerhouse. We specialize in distribution for all sizes of ecommerce and omnichannel retailers. When you work with us, you’re working with a portfolio that includes:

· E-Commerce Leaders: Amazon & Wayfair

· National Omnichannel Retailers: Home Depot, Target & Walmart

· Furniture Titans: Bob’s Furniture, Rooms To Go, Nebraska Furniture Mart, and Living Spaces

Deco Marche is a leading home décor and accent furniture company with over 5,000 stylish and innovative high-quality home accessories in stock for drop shipping. Products include home décor, sculpture, wall décor, accent furniture, lighting, candle holders, and garden/outdoor. We have distinct brands on over 30 top ecommerce sites. Deco Marche is B-to-B and does not sell to the public on our website but instead sells products to major ecommerce sites and drop ships the orders for them. We pride ourselves on efficiency, accuracy, and providing our partners with the real-time insights they need to win in a competitive market.

Job Description

Responsible for managing and growing multiple ecommerce partners, including customer relationships, product content, supply chain operations, promotions, and merchandising. Self-motivation, analytical talent, and great communication skills are important to succeed in this role.

Responsibilities

· Formulate and execute tactics to drive sales for our products on existing partner ecommerce sites.

· Online merchandising for our digital product catalog, product feeds, product attributes, and variation.

· Help build and variate SKUs on multiple ecommerce partners.

· Reviews website visitor feedback, reviews, and digital analytics to evaluate and optimize product details such as attributes, imagery, and videos to optimize sales online and traffic into stores.

· Translate on-site tests and optimizations into clear and actionable insights through thoughtful data collection, in-depth analysis, sharp observations, smart story-telling, and compelling presentations.

· Supervise an ecommerce customer service and content assistant.

Qualifications

· Bachelor degree or equivalent work experience.

· At least 3 years ecommerce experience selling products on Amazon, Wayfair, Walmart, Target, or Home Depot.

· Understanding what drives volume sales by SKU across many products on high volume ecommerce sites.

· Home décor and furniture experience would be ideal. If a candidate does not have that experience, however, a passion for furniture and home décor is necessary.

· Excellent written and verbal communication.

· Strong analytical and quantitative skills, have a passion for data-driven decision making, thrive on challenges, and have a proven history of successful ecommerce growth.

• · Proficient with Microsoft Office including Excel pivot tables and VLOOKUP.

THE TEAM

The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.

THE OPPORTUNITY

Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia—while enjoying one yourself.

THE ROLE

As the Boutique Manager, you will:

• Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships
• Create an optimal balance of sales and service by having the right people in the right place at the right time
• Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
• Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience

THE QUALIFICATIONS

The Boutique Manager has:

• The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
• A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
• The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
• The ability to set clear objectives and inspire the team to reach their highest potential
• A dedication to quality and investing in results that add value to the business at all times
• A deep understanding and commitment for the industry in which we operate
• A great sense of style, representing Aritzia’s brand, aesthetic and style fundamentals while setting trends and influencing culture

THE PERKS

Some of the industry-leading benefits you will receive working at Aritzia:

• If applicable in location: A-OK Café – Our world-class café located on-site
• Product Discount – Maybe you’ve heard of our famous product discount? You have now.
• Aritzia Virtual Wellness – Because your health, happiness, and safety matter – 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
• Aspirational Workspace – Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It’s all part of the Everyday Luxury experience you – and our clients – deserve.

At MANGO we inspire and we unite through our passion for style and culture. We are present in more than 115 countries and our online presence extends to more than 110 countries. Our team is made up of people of 112 nationalities and 78% of them are women.

For our MANGO location at the Kenwood Towne Center, in Cincinnati, Ohio we are currently recruiting for a FULL TIME STORE MANAGER to join our team!

WHAT WOULD YOUR DAY TO DAY BE LIKE AT MANGO?

Reporting to the District Manager you will be responsible for the general running of your store. You will ensure that sales targets are exceeded, customer service is at its highest level and the store image is impeccable. You will be responsible for leading and motivating your team and maintaining an atmosphere that is always active and pleasant.

Key Responsibilities:

• To ensure an excellent level of customer service is provided in the store
• To plan, apply and monitor the required measures in order to reach and exceed sales targets
• To analyze and review management indicators and costs in order to improve them
• To ensure and collaborate in the implementation of merchandising standards and optimize selling space in order to obtain maximum profitability
• To be familiar with the collection, and control and manage the stock to maximize sales
• To act as a role model and promote effective communication within the team
• To recruit, train and ensure the seamless integration of the new employees
• To lead and motivate the team, ensuring the development of staff potential
• To plan, organize, prioritize and distribute tasks, optimizing resources and minimizing costs
• To ensure the optimal management of personnel administration duties

We are looking for an individual with relevant experience in managing a dynamic store within the fashion retail industry.

You should be self-motivated, inspire your team to work well as a team leading by example and deliver outstanding results. You should have a proven ability to maximize profitability. Sales-oriented, organized and tenacious, you are a problem solver, able to work well under pressure and adapt to changes.

If you like sharing responsibility, developing both professionally and personally, and want to grow in a dynamic fashion retail company in full expansion, then this is your opportunity!

Apply now and start a long and successful career within MANGO.

What makes us special?

• As a member of the Mango team, you’ll get a 40% discount on all our lines, so that you’ll always be wearing the latest!
• Insurance Benefit: You only pay a % of the value!
• 401(K) Pension Plan
• Holidays + Wellness Days
• Vacation Days
• Commuter Benefits
• Pet Insurance
• Bonus and/or Commission paid monthly
• At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
• Think big! Mango offers you international opportunities in over 115 markets for you to broaden your horizons and grow with us globally.

You got it?

We like you!

SALES REPRESENTATIVE JOB DESCRIPTION

**Packaging Sales Expirence Required**

Mission of the Role(What you will be doing)

The mission of the role of the Sales Representative is to achieve/exceed their sales plan. Revenue production will come from new business development, growth within the existing customer base, and by executing against the SupplyOne Sales Playbook to provide complete value-added packaging and manufacturing solutions that reduce customers’ total cost of packaging. This will result in top-line revenue growth, customer acquisition and retention, profitability, and expansion of SupplyOne’s footprint in the customer segments we serve. The Sales Representative will sell the SupplyOne way, pairing SupplyOne’s proven programs and full breadth of core product categories and service capabilities to meet and exceed sales growth targets, to set the standard for sales excellence.

Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements)

• Achieve revenue and GP$ goals
• Call on target, current, and prospective customers consistent with our ideal customer profile to generate sales, improve market share, and increase revenue and GP$ for SupplyOne
• Lead with programs to achieve program (PMP and Managed Services) goals
• Achieve a balanced product category mix that includes Corrugated, Foam, Labels, Thermoforming, Packaging Materials, Direct Contact Packaging Films, Equipment, Jan-San, Chemicals, Retail, and Misc. Items.
• Sell accounts based on service and problem-solving by offering solutions to improve customer methods and procedures
• Implement price increases promptly to achieve gross profit goals by making every effort to sell products and value-added services at an optimal profitability point.
• Maintain a sales pipeline sufficient to support sales goals
• Build customer relationships by building trust, demonstrating reliability, and creating and delivering customer solutions with a sense of urgency
• Develop and maintain strategic account plans for top customers and prospects
• Keeps management informed by providing timely reports, work plans, and territory analyses as appropriate
• Assist the credit department in the collection of past due invoices, and monitor slow-moving inventory
• Stay up to date on product knowledge
• Utilize SupplyOne’s experts whenever possible.
• Maintain cooperative relationships with internal customers

Organizational Core Values (Behaviors and values that are essential to be successful in our environment)

• People First - Fosters culture that prioritizes trust and respect, focuses on well-being, growth and development of employees, emphasizes collaboration and honest, open and direct communication, is accountable for actions
• Unique Customer Solutions - Listens to customers and understands their unique needs, goes above and beyond to deliver innovative customer solutions, demonstrates an entrepreneurial mindset
• Passion to Serve - Responds quickly to customer needs, delivers on commitments, exhibits a sense of urgency, demonstrates a commitment to making a positive impact on customers, employees and communities, embraces empathy, integrity and compassion in all interactions
• Agility - Quickly adapts to changing customer needs and market dynamics, demonstrates and encourages creativity, flexibility and intelligent risk taking, embraces forward progress and change, open to new ideas
• Growth Focus - Results driven, continuously drives profitable growth, not satisfied with status quo, continuously seeks improvement, embraces stretch goals

Educational/Training Requirements/Experience (What your background should look like)

• BA/BS degree
• Experience in a sales role preferred
• Experience in distribution and or manufacturing preferred

Minimum Skills, Knowledge & Ability Requirements

• Superb interpersonal skills, including the ability to build rapport quickly with customers and suppliers
• Understanding of sales process and dynamics
• Strong organizational skills; ability to prioritize tasks
• Demonstrated initiative in personal professional development
• Basic arithmetic including gross profit calculations
• Attention to detail and accuracy
• Proficiency in Microsoft Office including Excel, Word, PowerPoint and Outlook
• Ability to communicate effectively in writing, verbally over the phone, and in person, at our own site and at customer or 3rd party sites

Compensation and Benefits

The final base pay offered to the successful candidate will be determined by factors such as work location, job-related skills, qualifications, experience, responsibilities, and relevant education and training. In addition to our compensation, we offer a comprehensive benefits package including the following:

• Bonus based on company performance
• Medical, dental, and vision insurance
• 401(k) retirement savings plan with company match
• Paid time off (including vacation, company holidays, and parental leave)
• Employee Assistance Program (EAP)
• Other benefits such as life insurance, disability coverage, and wellness programs

Service Sales Manager

We are seeking a high-impact Service Sales Manager to lead, develop, and elevate our Service Sales Team. This role is primarily responsible for building team capability, driving accountability, and delivering sustained service revenue growth through the success of the team.

This leader will also maintain select personal sales responsibilities, serving as a role model in the field and staying closely connected to customers and market dynamics. However, team leadership, hiring, coaching, and performance management are the core focus of the position.

This role reports directly to the General Manager and is ideal for a hands-on leader who thrives on mentoring others, strengthening sales processes, and building a high-performing, customer-focused sales culture.

Key Responsibilities

Team Leadership & Development

• Lead, manage, and develop the Service Sales Team with a strong focus on accountability, performance, and professional growth
• Hire, onboard, and mentor Sales Advisors, building a deep bench of sales talent
• Conduct regular sales meetings focused on strategy, pipeline health, forecasting accuracy, and performance improvement
• Provide consistent coaching in selling skills, customer engagement, and competitive positioning
• Establish clear performance expectations and use metrics to drive continuous improvement across the team

Sales Strategy & Execution

• Partner closely with sales staff and account managers to grow service revenue within existing and new customer accounts
• Guide the team in executing strategic sales initiatives aligned with company growth goals
• Monitor sales metrics and performance data to identify trends, gaps, and opportunities
• Remove barriers to success by providing direction, problem-solving, and cross-functional support
• Support complex sales opportunities alongside team members to model effective selling behaviors
• Stay actively engaged in the market to maintain industry knowledge and credibility

Technical & Operational Collaboration

• Serve as a technical resource to the sales team, helping shape solutions that meet customer needs
• Collaborate with operations, service, and other departments to troubleshoot challenges and ensure successful project and service delivery
• Support smooth handoffs and strong communication between sales and operations

Customer & Market Engagement

• Support key account strategies and high-value customer relationships
• Assist the team in positioning the company as a trusted long-term service partner
• Stay informed on market trends, customer needs, and competitive activity

Qualifications

• 5+ years of sales experience in the MEP or mechanical service industry
• Proven success leading sales activities and contributing to business growth
• Strong business acumen with a solid understanding of sales metrics and performance drivers
• Experience in sales strategy, key account management, and operational support
• Excellent communication, leadership, and organizational skills
• Bachelor’s degree in Business, Engineering, or a related field preferred

JOB TITLE: Sales Project and Quotation Manager

LOCATION: Erlanger, KY (Cincinnati, OH metro)

REPORTS TO: VP Sales & Marketing

BASE PAY: $77,690 - $105,110

WHO ARE WE

At PG LifeLink, we are committed to delivering innovative, high-quality solutions that help you create safe, efficient, and reliable connectivity and power solutions. With roots dating back to 1892 founded as Post Glover Electrical Systems, we bring over a century of expertise to our work. Since 1957, we've been trusted leaders in Isolated Power Panels, and in 2004, we proudly launched PG LifeLink as an independent company.

In 1996, we expanded our offerings to include LabLink, designed to streamline and enhance power, data, and lab gas connections. Our surface metal raceway systems provide versatile, tailored solutions for complex environments, from research labs to universities and data centers.

A commitment to continual improvement, innovation, and superior customer service drives our mission. We work closely with our customers to meet their unique needs with precision and care. At PG LifeLink, quality is at the heart of everything we do.

POSITION OVERVIEW

The Sales Project and Quotation Manager works as a part of a team as the primary sales contacts for PG LifeLink's portfolio of isolated power panels and systems, line isolation monitors, and retrofit solutions. This position combines product knowledge with consultative sales expertise to drive project wins from initial quotation through order closure across healthcare and commercial markets. The role is primarily office-based with strategic travel for trade shows and high-value project opportunities (10 to 20% of the time). The successful candidate will build strong relationships with channel partners, electrical distributors, healthcare facility planners, architects, and end-user clients throughout the project lifecycle.

CORE RESPONSIBILITIES

Sales & Project Management

• Act as a primary contact point in the office with external customers including outside independent sales representatives, electrical distributors, electrical contractors, and healthcare facility clients throughout the project bid cycle
• Review customer specifications, design drawings, and construction documents to identify technical requirements and product configurations for isolated power systems and retrofit solutions
• Develop competitive product quotations and pricing strategies designed to win project opportunities while maintaining margin targets
• Interpret standard engineering and construction documents and identify technical or regulatory requirements applicable to customer projects

Sales Growth & Account Development

• Drive sales growth through consistent follow-up on all open sales opportunities, working all available options to close and win business
• Prospect and qualify new leads generated by the marketing team and channel partner referrals
• Work closely with independent manufacturer's representative partners to exceed annual sales goals and expand market penetration across hospital, ambulatory surgery center, military, and commercial markets
• Identify and pursue strategic opportunities requiring direct sales engagement with key accounts, consulting engineers, and healthcare facility planners
• Be aware of and responsive to market conditions and competitive activities

Customer Relationship Management

• Assure complete customer satisfaction through all stages of the sales process from initial inquiry through order placement
• Build and maintain strong relationships with key stakeholders across distributor, contractor, consulting engineer, healthcare facility planner, and end-user organizations
• Act as customer advocate internally, coordinating with operations and engineering teams as needed to resolve issues and deliver solutions
• Effectively gather and communicate market feedback within the organization to ensure continual improvement and complete customer satisfaction

Sales Operations & Collaboration

• Capture accurate and complete information in CRM system; consistently document all customer interactions, quotations, and opportunity progression to maintain accurate pipeline forecasting
• Work closely with the sales and marketing team along with other company functions to identify and implement sales, customer service, and process improvements
• Participate in trade shows and industry events as a sales representative with a focus on healthcare construction and facility management events
• Contribute to the development of sales tools, product resources, and market positioning strategies for the PG LifeLink product portfolio

REQUIRED QUALIFICATIONS

• Bachelor's degree preferred with five or more years of sales experience in construction or other technical product project sales management
• Ability to review standard engineering and construction documents/drawings and interpret technical or regulatory requirements
• Documented history of achieving or exceeding sales-related goals and revenue targets
• Strong consultative selling skills with the ability to understand and communicate technical product information to diverse customer groups
• Demonstrated success working with distributor networks, independent representative channels, and channel partners
• Exceptional verbal and written communication skills with superior attention to detail
• Strong computer skills including experience with MS Office, ERP, and CRM systems; must consistently document all sales activities and opportunity progression
• Strong organizational and time management skills with the ability to manage multiple projects and priorities simultaneously
• Comfort presenting product information to professional audiences including healthcare facility planners, consulting engineers, contractors, and industry partners
• Must be driven to achieve results, willing to learn in a team environment, and committed to acting with honesty and integrity
• Must successfully complete a pre-employment background check and drug screening
• Permanent, unrestricted U.S. work authorization is required; PG LifeLink does not provide visa sponsorship now or in the future, including H-1B or OPT/STEM OPT transitions
• Any relocation required is at the candidate's own expense

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

• Office Environment: Professional office setting with collaborative workspace alongside sales, marketing, and engineering teams
• Travel: Regional and occasional national travel for trade shows, key project site visits, and channel partner meetings; may include overnight stays
• Schedule: Standard business hours with flexibility required to accommodate customer needs, project deadlines, and trade show participation
• Equipment: Company-provided computer, phone, and necessary sales tools and resources
• Physical: Ability to work at a computer workstation for extended periods; capability to lift and transport marketing materials, product samples, and trade show materials (up to 25 pounds); visual acuity for reviewing technical drawings and detailed documentation

Position Title: Events Coordinator Trainee

Location: Cincinnati, OH

Job Type: Full-Time

About the Role

Do you love live events, high-energy environments, and bringing brands to life in front of real audiences?

Our Cincinnati-based team is expanding, and we’re looking for an Events Coordinator Trainee who’s ready to launch a career in marketing through hands-on experience. This entry-level opportunity is ideal for someone outgoing, organized, and excited to work directly with people at live promotional events across the Greater Cincinnati area.

You won’t be stuck behind a desk — you’ll be in the field helping execute engaging campaigns that connect brands with the local community. If you’re ambitious, coachable, and thrive in fast-paced settings, we want to meet you.

What You’ll Do

• Support the planning and execution of live promotional events throughout Cincinnati and surrounding areas
• Assist with event setup, coordination, and on-site brand representation
• Prepare marketing materials, displays, and event kits
• Work closely with the marketing team to ensure campaigns run seamlessly
• Interact directly with customers to create positive brand experiences

What We’re Looking For

Experience

• Internship or background in marketing, events, sales, hospitality, or customer service is helpful — but not required
• Full paid training provided

Skills

• Strong communication and interpersonal skills
• Organized with solid time-management abilities
• Detail-oriented and creative thinker
• Comfortable working on your feet at events

You’re a Great Fit If You’re:

• Energetic and confident in social settings
• Motivated to grow professionally
• Comfortable multitasking in busy environments
• A positive team player who takes initiative
• Open to feedback and eager to improve

Growth & Development Opportunities

• Hands-on experience in live events, marketing, and campaign strategy
• Performance-based advancement opportunities
• Ongoing mentorship and leadership development
• Clear path into senior marketing or management roles

Why Join Our Cincinnati Team?

• Work on exciting local and regional campaigns
• Be part of a collaborative, supportive company culture
• Gain real-world marketing experience (no coffee runs here)
• Build transferable skills in communication, branding, and leadership
• Grow with a company that values performance and ambition

How to Apply

Submit your resume to be considered.

We’re currently conducting interviews and looking to bring someone on quickly. If you’re ready to kick-start your marketing career in Cincinnati, apply today!

About the role:

Entry level sales at TQL is an opportunity to build a career with an industry leader that offers an award-winning culture and high earning potential with uncapped commission. This is more than just sales; you'll build relationships, negotiate freight deals, solve complex logistics issues and manage shipments from pickup to delivery. No experience necessary: we offer a paid, hands-on formal training program in sales and logistics. For a look at a day in the life of a TQL Sales Representative, watch this video at ’s in it for you:

• $40,000 - $50,000 minimum compensation your first year, based on education
• Uncapped commission opportunity
• Our average sales representative hits six figures after three years of selling
• Want to know what the top 20% earn? Ask your recruiter

Who we’re looking for:

• You compete daily in a fast-paced, high-energy environment
• You’re self-motivated, set ambitious goals and work relentlessly to achieve them
• You’re coachable, enjoy solving problems and thinking on your feet
• College degree preferred, but not required
• Military veterans encouraged to apply

What you'll do:

• Receive 6 months of direct training from experienced Logistics Account Executives
• Help your account executive solve customer needs, find carriers for time-sensitive freight and manage daily operations
• Participate in hands-on and virtual training sessions
• Develop negotiation skills through prospecting and cold calling
• Build your book
• Use your training to meet sales metrics and become eligible for commission
• Establish relationships to close new customers
• Negotiate prices with customers and carriers
• Resolve freight issues to ensure timely pickup and delivery

What you need:

• Elite work ethic, 100% in-office
• Strong negotiation skills with ability to handle conflict
• Entrepreneurial mindset and exceptional customer service

Why TQL:

• Certified Great Place to Work with 900+ lifetime workplace award wins
• Outstanding career growth potential with a structured leadership track
• Comprehensive benefits package
• Health, dental and vision coverage
• 401(k) with company match
• Perks including employee discounts, financial wellness planning, tuition reimbursement and more

Where you'll be: 4241 Olympic Boulevard, Erlanger, Kentucky 41018

Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.

Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at

Company Overview

Family is a word that’s often misused, or overused. At Millcraft, however, it’s simply the truth — a continuing family story of devotion to customers, quality, and service, while always evolving and innovating to make doing business easier. We hold strong to our principles of honesty, responsibility and integrity. These are the common threads that tie our rich history to our dynamic present. And why Millcraft, amid the most technology driven distributors in the paper, packaging and graphic industries, will always feel like family.

Our Roots

Some things don’t change. We are the same hometown paper merchants our loyal clients have always known. But today we look different, with a strong, expanding, regional footprint and a network of partners that allow us to continue to diversify our offerings and provide products, service, technology and continuous growth to our customers.

Pauline and Harold Keil started Millcraft in 1920 with a simple philosophy: honor the customer relationship. Three generations of women owners have carried on those Millcraft values for nearly 100 years. Today, Millcraft is steered by Travis Mlakar, CEO, who continues to focus on family and community while forwarding innovation and leading the company into new, promising markets that allow our customers to remain strong and relevant in a quickly changing environment.

Where we’re going

We believe in innovation and evolution. But we’ll never stray from the values central to our long-lasting relationships with clients, suppliers, and communities. We are relentless in our drive to find fresh solutions and implement new technologies. Sometimes, our clients’ demands drive our expansion into new markets. We help your ideas grow from seed to fruition, together.

What we believe

Accessibility, flexibility, and creativity… at Millcraft, we have grown a business for over a century based on these ideals. We are family owned and Midwest strong, committed to supporting our communities because these are our homes. We lead our business guided by our principles, which tie us to our rich history and serve as a platform for innovation and growth.

We care. We know. We evolve. We deliver.

Our team is an extension of your business. Whatever you need, we’re here. Just ask.

Position Overview

Millcraft is currently looking for a driven, self-starting, and motivated Sales Account Manager to join our Cincinnati team. We are seeking an Account Manager located in Cincinnati, OH with proven sales or customer relationship experience, open to actively engaging with prospects and generating leads through cold calling. Reporting to the VP Regional Manager, the ideal candidate will have hands-on experience driving sales through direct outreach and relationship-building with potential clients. In this role, you will be responsible for developing and maintaining strong customer relationships, identifying their business needs, and offering tailored product and service solutions. From office products like paper and envelopes to specialized packaging supplies and cutting-edge equipment, we serve a broad range of industries. Our Account Managers lead customer engagements, uncovering opportunities and collaborating with internal specialists to deliver exceptional results.

Key Responsibilities:

• Cultivate strong client relationships by understanding their needs and delivering bespoke solutions
• Drive profitable growth by presenting and promoting our products and services
• Serve as a liaison between clients and internal resources, ensuring seamless communication and resource allocation
• Provide expert guidance to Customer Services Representatives, ensuring adherence to quality standards and customer specifications
• Lead new business acquisition efforts through proactive prospecting and networking, leveraging various channels including social media
• Gather and provide valuable feedback from clients to enhance service offerings and product development
• Maintain accurate records of customer information, sales activities, and business opportunities
• Prepare compelling presentations, proposals, and price quotations, demonstrating the value of our solutions effectively
• Foster collaboration across functional units to optimize operational efficiency and customer satisfaction
• Contribute to the development of actionable solutions and best practices through feedback and collaboration

Minimum Qualifications:

• Bachelor’s degree in business or related field is preferred, relevant experience will also be considered.
• 3+ years of experience in sales or customer experience role.
• Experience in the paper, packing or related industries is a plus.
• Proficiency with Microsoft Office Suite required; experience with Microsoft D365 and/or HubSpot preferred.
• Willingness to travel within the Cincinnati, Kentucky and Indiana area is required to visit customers and prospects.

Required skills and abilities:

• Proven expertise in sales promotion and business development and/or demonstrated experience managing customer relationships;
• Exceptional verbal and written communication skills, with a polished and professional demeanor;
• Highly responsive, proactive, and dedicated to providing outstanding customer service;
• Strong negotiation skills and the ability to influence and persuade stakeholders;
• Excellent organizational, time management, and follow-up skills, with the ability to focus on achieving goals;
• Ability to create presentation-ready, polished written materials that are effective and aesthetically pleasing;
• Self-motivated, disciplined, and driven to succeed, with a high level of accountability and engagement.

Create an outstanding customer experience and inspire associates to deliver excellent customer service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department, control all established quality assurance standards and expenses and properly schedule and staff technicians to meet the needs of the business. Monitor all functions, duties and activities for the department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

- Fulfill customers' prescription needs while concentrating on the accuracy of every prescription filled- Administer vaccines as needed- Provide patient counseling and pharmaceutical care to customers- Ensure pharmacies comply with all local, state and federal laws (including HIPAA)- Maintain a professional image through personal appearance, conduct and attitude and the physical condition of the pharmacy; adhere to pharmacy standards and enforce company dress standards- Achieve a thorough knowledge of the trade area, its customers and its competition- Create a positive pharmacy department image through strong service, friendliness and cooperativeness with customers, associates and outside vendors- Monitor stock replenishment, inventory levels, policies/procedures, record keeping, security, sanitation, scheduling, proper operation of all equipment, pricing, planograms, returns, budgets, reports to management, and product recalls per company policy- Maintain proper records, inventory and security on all scheduled drugs (i.e., controlled substances-narcotics)- Follow procedures for handling pharmacy products from authorized sources- Ensure all accuracy tools, including the accuracy scanner and 24-hour post dispensing audit report, are utilized appropriately- Establish/maintain all record keeping practices necessary for legal compliance, company policies, accounting policies and other requested reports- Maintain a clean, neat work area, including work counters, shelves, floors and the customer counter to present a professional, sanitary, organized image to customers- Ensure all product returns are handled in a timely fashion and per company policy- Maintain all equipment (e.g., computers, printers, accuracy scanners and cash registers) to ensure it remains in working condition- Maintain and organize all policy manuals, reference books, state laws and required equipment and verify that all staff is knowledgeable of their use- Maintain proper signage (e.g., store hours, counseling sign, services signs, pharmacists' photographs and names, and all other signs requested) in all areas necessary- Make a strong and continuous effort to broaden personal knowledge and pharmacy skills- Must be able to perform the essential job functions of this position with or without reasonable accommodation 

QUALIFICATIONS

Minimum Bachelors Degree in pharmacy  Current state pharmacist licensure in good standing  Ability to handle stressful situations  Knowledge of basic math (counting, addition, and subtraction)  Effective oral/written communication skills Desired 1 year of retail experience  Second language (speaking, reading, and/or writing)