Sales Jobs in Berkeley Heights

Our client, a luxury fashion brand, is seeking a Luxury Client Service Advisor to join their office in Central New Jersey. Candidates should have a passion for client service, and experience engaging with clients remotely. In this role, you’ll create exceptional experiences for clients, build lasting relationships, and inspire brand loyalty while driving business results.

Job Responsibilities

• Deliver an elevated client experience through warm, professional, and personalized service
• Provide full-spectrum customer support via email and phone
• Facilitate online sales, deliveries, returns, and provide timely information to clients
• Coordinate with physical stores to ensure optimal customer experience
• Additional duties as needed and assigned

Role Qualifications

• 3+ years of experience in luxury brands or client-facing roles
• High school diploma or equivalent
• Strong communication skills and ability to connect with individuals quickly and meaningfully
• Team-oriented mindset with excellent problem-solving and multitasking abilities
• Flexible schedule, including evenings, weekends, and holidays
• Foreign language skills are a plus

Salary: $30/hr

The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.

While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!

If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.

Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.

We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact

For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.

Please refer to our website: for access to our Right to Work and E-Verify.

Position Overview

The Vice President of Business Development is responsible for driving new business growth and strategic partnerships for the agency. This role leads the identification, pursuit, and acquisition of new pharmaceutical, biotech, and healthcare clients while strengthening the agency’s market presence and revenue pipeline. The VP will report to the CEO and collaborate with executive leadership, strategy, and creative teams to develop compelling solutions that address client needs and support long-term agency growth.

NOTE: Candidates in the TriState Area (NJ/NYC/Local PA) are highly preferred.

Key Responsibilities

Business Growth & Revenue Generation

• Identify, pursue, and secure new client opportunities across pharmaceutical, biotech, and healthcare sectors
• Develop and manage a robust pipeline of prospective clients and partnerships
• Lead RFI/RFP responses and pitch development with cross-functional teams
• Meet or exceed annual revenue and new business targets

Client Acquisition & Relationship Building

• Build and maintain relationships with senior marketing and commercial leaders within pharma and life sciences organizations
• Represent the agency at industry conferences, networking events, and client meetings
• Develop long-term strategic partnerships that generate sustainable revenue growth

Strategic Leadership

• Partner with executive leadership to define growth strategy and priority target accounts
• Provide market intelligence on industry trends, client needs, and competitive positioning
• Collaborate with strategy, creative, medical, and account teams to shape compelling client solutions

Pitch & Proposal Leadership

• Lead the development of pitch strategies and storytelling that highlight the agency’s capabilities
• Coordinate internal teams to produce high-impact presentations and proposals
• Guide contract negotiations and onboarding of new clients

Market Development

• Identify emerging opportunities in digital health, biotech launches, patient engagement, and omnichannel marketing
• Strengthen the agency’s reputation within the healthcare marketing ecosystem

Qualifications

• 5+ years of business development, sales, or client growth experience in pharmaceutical, biotech, or healthcare marketing/advertising
• Proven track record of winning and growing multi-million-dollar client relationships
• Deep understanding of the pharma commercialization and marketing landscape
• Experience leading agency pitches and RFP processes
• Strong executive presence and relationship-building skills
• Excellent presentation, negotiation, and strategic thinking abilities
• Bachelor’s degree required; MBA or advanced degree preferred

Key Success Metrics

• Annual new business revenue generated
• Number and quality of new client relationships established
• Pitch win rate and pipeline growth
• Strategic partnerships developed within the pharma ecosystem

We offer a competitive compensation package, health benefits/perks, discretionary annual bonus, 401(k) plan with 50% match, and opportunities for growth.

NPG Health is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Senior Analyst, Sales Operations, Basking Ridge, NJ

Who We Are

Aucta Pharmaceuticals is an emerging product development pharmaceutical company.We are on our way to becoming a significant specialty pharmaceutical company in the U.S. marketplace integrating R&D, manufacturing, and commercialization. We focus on improved dosage forms for patients with a therapeutic focus in CNS and select orphan drug disease states.

Aucta successfully launched its first branded product, Motpoly XR, in the epilepsy space with a targeted sales force in March 2024 and an expanded presence of 20 field sale territories and 3 inside sales positions in late 2024. Our objective is to enhance our marketing, managed care, and sales capabilities to support future pipeline products in neurology over the coming years.

Position Description

The Senior Analyst, Sales Operations, is a key member of Aucta’s Commercial Operations team and plays a critical role in enabling sales effectiveness, operational execution, and data-driven decision-making across the organization.

This role serves as the primary point of contact and vendor manager for core Sales Operations platforms, including Veeva CRM, MMIT, and Power BI, and is responsible for managing core quarterly commercial processes such as Incentive Compensation updates, targeting changes, sales force size and structure adjustments, and system governance.

In addition, this position leads the development and maintenance of training materials and delivers training for both field and inside sales and home office teams across Commercial Operations tools and platforms.

This is a highly visible, hands-on role in a fast-growing environment that requires strong analytical skills, operational rigor, comfort working cross-functionally, and the ability to translate complex data and systems into clear, actionable guidance for the business.

The role reports to the Director of Sales Operations.

Primary Responsibilities:

Sales Operations & Vendor Management

• Serve as the primary point of contact and internal owner for Sales Operations tools and vendors, including Veeva CRM, MMIT, Power BI, and related commercial analytics platforms.
• Manage vendor relationships, system enhancements, issue resolution, upgrades, and roadmap discussions to ensure tools meet evolving business needs.
• Partner with IT, Finance, Sales leadership, and external vendors to maintain data integrity, system performance, and compliance.

Commercial Process Management

• Own and manage the quarterly change process for:
• Incentive compensation plan updates and calculations
• Targeting and call plan changes
• Sales force size, structure, and territory adjustments
• Ensure timely, accurate execution of all changes and clear communication with stakeholders.
• Support forecasting, goal setting, and sales performance tracking activities.

Analytics & Reporting

• Utilize advanced Excel, SQL, and Power BI to analyze sales performance, trends, and operational KPIs.
• Build, maintain, and enhance dashboards and reports to support Sales leadership, Commercial Operations, and Executive leadership.
• Partner cross-functionally to translate business questions into data-driven insights.

Training & Enablement

• Develop, maintain, and continuously improve training materials (guides, SOPs, slide decks, job aids) for Sales Operations tools and processes.
• Conduct training sessions for field and inside Sales and home office associates on:
• Veeva CRM functionality and best practices
• MMIT data usage and interpretation
• Power BI dashboards and reporting
• Other Commercial Operations platforms as needed
• Serve as a trusted resource for ongoing user support and best-practice guidance.

Cross-Functional Support

• Collaborate closely with Sales, Marketing, Managed Care, Finance, and leadership to support commercial execution.
• Participate in sales meetings, planning sessions, and plan-of-action meetings as needed.
• Identify opportunities for process improvement, automation, and scalability as the organization grows.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Analytics, Information Systems, or a related field.
• 3-5+ years of experience in Sales Operations, Commercial Operations, or analytics roles, preferably within the pharmaceutical or healthcare industry.
• Hands-on experience with Veeva CRM, MMIT, and Power BI strongly preferred.
• Advanced proficiency in Microsoft Excel (including complex formulas and data modeling); SQL experience preferred.
• Strong understanding of sales force structure, targeting, incentive compensation, and CRM processes.
• Demonstrated ability to manage vendors and cross-functional stakeholders.
• Strong communication and training skills, with the ability to explain technical concepts to non-technical audiences.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Proactive, collaborative team player with a strong sense of ownership and accountability.

Work Location:

This position is based at our Basking Ridge, NJ site. It is an office-based role, requiring presence 5 days a week. The selected candidate must be able to commute to Basking Ridge, NJ

Salary Range

Aucta Pharmaceuticals considers a combination of education, experience, internal equity, and external market data when determining compensation.

• Base Salary: $80,000 – $110,000 (commensurate with experience)
• Bonus Incentive: 10%

Benefits

Aucta offers a competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k)
• Life Insurance
• Short- and Long-Term Disability
• Paid Time Off (PTO)

Aucta Pharmaceuticals is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please refrain from forwarding unsolicited resumes from agencies to Aucta Pharmaceuticals. Aucta is not liable for any fees incurred from the use of resumes from this source. We only compensate agencies with whom we have a formal agreement. For recruitment inquiries, please reach out directly through this post

Applications will be accepted until the position is filled.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

This remote based Associate Legal Counsel position provides accurate and timely counsel to our sales and operations organizations to address and resolve legal issues, supporting commercial transactions and customer management. The successful candidate must have the ability to deal with complex matters while operating in a fast-paced environment, providing effective and practical counsel on a variety of commercial transactional legal matters.

What You'll Do:

• 
  
  
• The job responsibilities of the Associate Legal Counsel include:
  
  
• Draft, review and negotiate a variety of commercial agreements, including domestic and international product and services agreements, vendor/dealer agreements, and strategic relationship agreements.
  
  
• Provide legal advice on intellectual property issues, data protection, privacy, and regulatory compliance.
  
  
• Collaborate with the sales and operations teams providing contract interpretation and support understanding and addressing legal and business concerns associated with commercial transactions.
  
  
• Execute and maintain the company's business and contractor licenses, ensuring compliance and tracking renewals when and if needed as a backup on this task.
  
  
• Assist in the development and monitoring of operational internal governance policies and authorities.
  
  
• Provide legal support to purchasing, sales, finance, and various internal departments with a variety of legal matters ranging from subcontractor disputes, vendor related issues, and process improvement initiatives.
  
  
• Support collection efforts.
  
  
• Perform other legal tasks as directed by the General Counsel and leadership.
  
  

Required Skills/Qualifications:

• 
  
  
• Juris Doctor (J.D.) from an accredited law school.
  
  
• Licensed to practice law and in good standing in one or more states.
  
  
• 5+ years of legal experience in a law firm or corporate environment handling corporate law matters, with a focus on commercial transactions.
  
  
• Strong understanding of intellectual property, data protection and privacy laws.
  
  
• Excellent negotiation, communication, and drafting skills.
  
  
• A high level of self-motivation with the ability to work independently with a commitment to client services and the ability to work collaboratively in a fast-paced and dynamic environment.
  
  
• Superior attention to detail and accuracy.
  
  
• Experience with common business software tools, such as Microsoft Office (Word, Outlook, PowerPoint, Excel).
  
  
• Hands-on experience drafting, negotiating, and managing all aspects of commercial transactions. International and/or governmental contract experience helpful.
  
  
• Fluency in English (written and spoken) required.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The Market TechOps Leader is responsible for leading technical operations within an assigned market, overseeing project management and installation execution to ensure consistent delivery performance, financial results, and client satisfaction. This role serves as the primary operational counterpart to market Sales leadership, aligning delivery capabilities with pipeline demand and client commitments. Reporting to the Territory TechOps Leader, the Market TechOps Leader provides leadership for Project Managers, TechOps Leaders, and associated delivery teams. This role focuses on execution excellence, resource coordination, team development, and issue resolution while ensuring projects are delivered in accordance with established standards, schedules, and financial targets.

Location: Must living in the Sterling VA area

What You'll Do:

* Provide market-level leadership for technical operations, overseeing Project Managers and TechOps Leaders responsible for project execution and installation delivery.

* Partner closely with market Sales leadership to align delivery capacity, execution strategy, and resourcing with pipeline demand and client expectations.

* Ensure projects are executed on time, within scope, and in alignment with financial and quality targets.

* Monitor project performance across the market, identifying risks, delays, or cost issues and implementing corrective actions as needed.

* Enforce operational standards, processes, and workflows to drive consistency, quality, and efficiency across project teams.

* Coordinate resource utilization across projects, balancing workloads and supporting cross-project or cross-market needs when required.

* Serve as the primary escalation point for market-level delivery issues, including project performance, staffing challenges, and client concerns.

* Collaborate with Engineering, Configuration & Commissioning, and Fabrication leadership to ensure smooth handoff and execution across disciplines.

* Support project launch, execution, and closeout practices to ensure clarity of roles, expectations, and deliverables.

* Lead performance management, coaching, and development for Project Managers and TechOps Leaders within the market.

* Promote a culture of accountability, ownership, teamwork, and continuous improvement within market delivery teams.

What You'll Bring:

Required Skills/Qualifications:

1. 
   
   
2. 
   
   
   • 
     
     
   • 7+ years of experience in systems integration, AV delivery, project management, or related technical operations roles.
     
     
   • 3+ years of experience leading project managers, field leaders, or delivery teams.
     
     
   • Strong understanding of project management, installation, and field execution workflows.
     
     
   • Demonstrated ability to manage multiple concurrent projects and teams.
     
     
   • Experience driving delivery performance, quality, and financial results at the market level.
     
     
   • Strong communication, leadership, and problem-solving skills.
     
     
   
   
   

Preferred Skills/Qualifications:

• 
  
  
• Bachelor's degree in business, engineering, construction management, or related field.
  
  
• Industry certifications such as PMP, CTS, CTS-I, or CTS-D.
  
  
• Experience partnering closely with Sales leadership.
  
  
• Background in operational improvement or change management initiatives.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

The Engineering Leader is responsible for leading the Design Engineering organization across the company and ensuring consistent, high-quality, and profitable project delivery. Reporting to the Vice President of Engineering Operations, this role oversees Engineering Managers and Design Engineering teams, driving accountability, operational efficiency, and technical excellence throughout the project lifecycle.

A core focus of this position is ensuring Design and Project Engineers are positioned to perform their highest-value work-developing client relationships, shaping execution strategies, and ensuring system accuracy and expected functionality. This role partners closely with Engineering Documentation leadership to ensure documentation and support workflows are effectively leveraged, allowing Design Engineering resources to remain focused on technical leadership and client-facing responsibilities.

Responsibilities include, but are not limited to:

• 
  
  
• Own the performance, development, and accountability of Engineering Managers leading Design Engineering teams, setting clear expectations and holding leaders responsible for team results, delivery quality, and professional growth.
  
  
• Establish and sustain a culture of ownership and accountability across the engineering organization by defining measurable standards for project delivery, documentation quality, and client satisfaction, and addressing performance gaps directly.
  
  
• Drive engineering efficiency and profitability by identifying misaligned workflows, reducing non-value-added engineering effort, and ensuring appropriate use of engineering support and documentation resources.
  
  
• Partner with Support Engineering leadership to ensure effective utilization of engineering support teams, removing barriers that prevent smooth handoff and enabling Engineers to focus on high-value technical work.
  
  
• Ensure Engineers are consistently focused on client relationship development, execution planning, technical accuracy, and system functionality throughout the project lifecycle.
  
  
• Maintain visibility into presales pipeline and active project lifecycle status, comparing as-sold versus as-delivered labor, identifying value-engineering opportunities, and supporting financial performance improvement.
  
  
• Collaborate with Field and Fabrication Services and Project Management leadership to align engineering capacity with project demand, participating in resource planning and ensuring engineering support meets business needs.
  
  
• Establish, enforce, and audit engineering standards and delivery processes that support consistent, high-quality outcomes, reducing variability and improving first-time quality across projects.
  
  
• Serve as the senior escalation point for engineering-related issues impacting project delivery or client satisfaction, intervening when projects are off track and guiding recovery plans with responsible managers.
  
  
• Provide leadership input on hiring, succession planning, and organizational design for Engineering Manager roles, ensuring alignment with technical requirements and cultural expectations.
  
  
• Track, analyze, and act on key engineering performance metrics, including utilization, margin contribution, rework rates, schedule adherence, and client satisfaction, using data to drive continuous improvement.
  
  

Required Skills and Experience

• 
  
  
• Bachelor Degree Required, preferably in Engineering, Construction Management or related field.
  
  
• 10+ years of experience in systems integration, audiovisual engineering, or a related technical field with progressive leadership responsibility.
  
  
• 3+ years of experience managing managers or leading large, multi-project technical teams.
  
  
• AVIXA CTS, CTS-I, or CTS-D certification.
  Demonstrated success improving team performance and delivering measurable business results.
  
  
• Experience developing, implementing, and enforcing engineering standards and processes at scale.
  
  
• Strong understanding of the full project lifecycle from design through commissioning.
  
  
• Experience partnering cross-functionally with Sales, Project Management, and Field & Fabrication Services.
  
  
• Ability to read and interpret architectural drawings, system schematics, and technical specifications.
  
  
• Financial acumen, including labor forecasting, project budgets, and margin impact analysis.
  
  
• Strong problem-solving skills with a bias toward action and resolution.
  
  
• Effective written and verbal communication skills suitable for executive-level engagement.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

In this role, you will report to the Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Summit, NJ

Shift: Monday-Friday 7:30 am -4:00 pm

Hourly Pay Range:

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs

• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.

• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount

• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance

• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we're looking for

Education:

• High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is preferred

Experience:

• 4 years of equivalent experience in customer service, purchasing, or account management.

• Proven experience in managing associates and leading teams effectively.

• GMP and GLP training is considered a plus.

• Proficient in collaboration tools, with preferred experience using Microsoft Teams.

• Familiar with Information Access systems and ERP platforms.

• Demonstrates excellent customer service skills and maintains a professional, can-do attitude.

• Basic understanding of purchasing processes and inventory management principles.

• Strong commitment to safety, quality, and strict adherence to established protocols, policies, and procedures.

• Highly adaptable and flexible, with the ability to manage multiple tasks efficiently.

• Self-motivated and capable of working independently with a proactive, forward-thinking mindset.

• Skilled in troubleshooting and resolving issues effectively.

• Strong verbal and written communication skills, with the ability to collaborate across departments and engage with customers.

• Knowledgeable in applying and administering company policies consistently.

• Able to make sound business decisions with minimal guidance from management.

How you will thrive and create an impact

Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

The Team Lead is responsible for overseeing the day-to-day operations of the onsite Scope of Work (SOW) in alignment with customer requirements at the customer location. This role supports and leads a small team of Avantor on-site personnel, serving as the primary point of contact for the customer. Typically dedicated to one customer and one site location, the Team Lead reports directly to a manager and actively participates in the work performed by the team.

In this role you will:

• Coordinate and lead team efforts to execute tasks outlined in the SOW based on customer requirements.

• Coach and motivate team members to meet or exceed performance goals, fostering individual and team development through mentoring.

• Manage open order status reports, departmental metrics, and maintain SOPs/SOWs.

• Provide training and serve as a backup for associates to ensure continuity of operations.

• Perform administrative duties including timecard review, vacation scheduling, and contributing to performance management.

• Create and maintain documentation such as SOPs, SOWs, SPIs, and KPIs.

• Deliver customer reporting and conduct data analysis to support operational insights.

• Act as a liaison between the customer, Avantor Services, and Avantor Sales to ensure alignment and satisfaction.

• Perform additional duties as assigned to support team and customer success.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.

Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

The Design Engineer (DE) is a contributing member of the core project team for Faith & Performance projects. The DE supports projects through the lifecycle from sales concept and design development to construction drawings and implementation support. Working under the guidance of a Senior Design Engineer or Project Engineering leadership, the DE assists in translating client needs and system requirements into coordinated technical designs and documentation.

The DE collaborates with internal subject matter experts (SMEs) as needed and is responsible for producing accurate drawings, layouts, and supporting documentation in accordance with project standards. The DE contributes to equipment selection and bill of materials development, subject to review and approval by senior engineering staff.

What You'll Do:

• 
  
  
• Contributor for complex engagements and works directly with Account Executives, clients, project teams and other DE's to develop specifications, designs, budgets, timelines and manage expectations.
  
  
• Conceptualize system designs and determine system requirements. Provide technical expertise and coordination information to support the architecture, installation and planning of live performance solutions (concert audio, cinematic multi-cam, theatrical stage lighting, house lighting, production IT, intercom, etc).
  
  
• Develop Faith and Performance project estimates, Bill of Materials (BOM), Bid Response submissions, and project agreements in partnership with the Sales Engineer and Proposal Manager
  
  
• Create Sketchup Models that assist in communicating concepts to the client in the early steps of the sales engagement, as well as being used as the basis for other design deliverables through manufacturers such as loudspeaker systems, camera plots, and house lighting designs
  
  
• DE may have client interaction and contribute to the P and L performance.
  
  
• Project lifecycle is important and learning the standards our clients are comfortable with is just as important as selling new technology and solutions where they fit. The position bears the responsibility to assist in developing long lasting client partnerships alongside the Sales Engineers & work with team members to maintain the account on all levels.
  
  
• Maintains expertise in the industry through ongoing review of trade publications, participation in industry trade shows, seminars and educational forums. May author articles and/or analyze trends.
  
  
• Attend appropriate manufacturer trainings, attend or lead lunch and learns and continue online education
  
  

What You'll Bring:

Education & Certifications:

• 
  
  
• High School Diploma or GED
  
  
• Bachelor's Degree preferred
  
  

Required Skills/Qualifications:

• 
  
  
• 4+ years of professional live audio or video production experience as end user in relevant field
  
  
• Candidates should possess a good understanding of production system technologies with demonstrated specialization in at least one of the major disciplines - concert audio, broadcast video, and/or stage lighting
  
  
• Ability to understand, synthesize and create AV system designs
  
  
• Understanding of TCP/IP routing, QoS, VLAN's and Wireless Access Points
  
  
• Proficient in MS Office 365 and Apple Pages
  
  
• Proficient in MS Excel and similar quoting tools (D-Tools, Jetbuilt, etc) for quote creation.
  
  
• A thorough, demonstrable understanding of the construction process, installation and integration as well as architectural and construction drawings and specifications
  
  

Preferred Skills/Qualifications:

• 
  
  
• Demonstrated knowledge of broadcast technology, equipment, facilities, and production systems used in the Media and Entertainment / Broadcast industry. Formats include high-definition, UHD and HDR video systems deployed using analog, SDI and SMPTE 2110 IP transport protocols.
  
  
• Detailed oriented, independent, self-starter
  
  
• Exceptional time management skills with a track record for meeting deadlines
  
  
• Excellent communication skills
  
  
• Ability to analyze complex issues and communicate concise succinct messages
  
  
• High level of problem solving and technical troubleshooting skills
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Multiple medical plan options to suit your family's needs
  
  
• Dental (including orthodontic coverage) and vision plans
  
  
• Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP)
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• 401k with Employer Match
  
  
• Paid Time Off and Paid Holidays
  
  
• Voluntary Benefits: Critical Illness, Hospital Indemnity, Accident Insurance, Pet Insurance, Homeowners and Auto Insurance, Supplemental Term and Dependent Life and AD&D, and Legal Services
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career siteor email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several US geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

About Diversified:

Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world's most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back.

What to Expect:

At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you.

As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion.

IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED.

How You'll Contribute:

TheProject Operations Field Implementation Manager, Canada is responsible for onsite guidance and oversight of multiple specific projects. Oversight of 10- 15+ Diversified Technicians subcontractors at any given time, is responsible for enforcing standards and processes that increase the quality, velocity, and efficiency for the team. This position is the onsite point for customer escalation and the face of Diversified during the implementation phase on key projects. This individual will work with PMO team and Engineering, ensuring Project Operations is aligned with the needs of our clients and the business unit needs.

Location: Greater Toronto Area

What You'll Do:

Primary Duties and Responsibilities:

• 
  
  
• Act as Site Superintendent on high profile projects, acting as a single point of contact for onsite teams (Field Engineers, Technicians, Subcontractors, etc.); passing and filtering information to the Project Manager.
  
  
• Assist in addressing performance of onsite resources and associates.
  
  
• Training - Termination, mechanical, client interface and other aspects of Diversified installation standards.
  
  
• First point of escalation for Field Issues with the client.
  
  
• Empowered to defuse and resolve onsite client issues.
  
  
• Verification and enforcement for onsite performance and productivity standards, providing feedback for reviews and training plans.
  
  
• Provide onsite support for integration issues.
  
  
• Assist in development and deployment for Installation processes and standards.
  
  
• Recommends training for future growth and development of team to ensure best in class.
  
  
• Provide a consistent level of technical performance as well as flexibility in work schedule. This position requires periodic overtime, weekends and may require overtime for extended periods to meet deadlines.
  
  
• Able to complete assignments in accordance with or better than established task durations as well as estimate task durations to meet assigned deadlines. Provides daily feedback to Project Manager.
  
  
• Assist in developing growth plans for both process and operations staff to help ensure long term success.
  
  
• Helps develop and ensures compliance in Quality Assurance program.
  
  
• Field implementation and tracking of departmental goals and objectives.
  
  
• Responsible for site activities related to Safety, Quality Control and QA.
  
  
• Coordinates activities for service to ensure all systems requiring support are successfully included.
  
  
• Final verification of preparedness for site activities.
  
  
• Support fleet and/or delivery of tools and materials for field.
  
  
• Maintain and track tooling/ test gear.
  
  
• Site Surveys for projects and sales support.
  
  
• Verification for commissioning readiness.
  
  
• Review daily field reports for content and format.
  
  

Complexity:

• 
  
  
• Verification and Implementation of standards in how Diversified deploys.
  
  
• Immediate point of escalation for job sites.
  
  

Decision Making Authority:

• 
  
  
• Feedback on Hires/Fires/Reviews.
  
  
• Removal of personnel from jobsites.
  
  
• Standard training and enforcement for Contractors.
  
  
• Timesheet/PTO/Expense Verification.
  
  

Physical Working Environment:

• 
  
  
• Ability to visit multiple jobsites in assigned geography.
  
  
• Must be able to lift 50 lbs.
  
  

Travel:

Frequent travel by car and occasional airplane trips are required. Employee must possess a valid Ontario driver's license. Employees will be required to use their own vehicle and will be reimbursed for mileage at the current corporate rate. Local travel to job sites (within a 2 hour driving distance each way) will make up 70-90% of the time. Occasional travel by airplane for out-of-town projects may be required

What You'll Bring:

Required Skills/Qualifications

• 
  
  
• 3+ years' experience as a senior or lead technician, or experience as a site superintendent with another company.
  
  
• Familiarity with a wide range of audio, video and networking equipment.
  
  
• High level of experience in construction environments
  
  
• Knowledgeable of low voltage electrical concepts.
  
  
• Possess advanced AV installation skills.
  
  
• Good verbal communication skills and good customer service skills.
  
  
• Ability to diagnose, troubleshoot and resolve technical problems.
  
  
• Preferred candidates hold CTS or CTSI certifications.
  
  

What We Offer:

Along with competitive compensation, you will be eligible for the following benefits:

• 
  
  
• Medical and dental plan options to suit your family's needs
  
  
• Basic Life, AD&D, Short-Term and Long-Term Disability Insurance
  
  
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  
  
• Paid Time Off and Paid Holidays
  
  
• Commuter Benefits
  
  
• And much more
  
  

To learn more about becoming part of the Diversified team, visit us at our career site or email us at .

Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law.

We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

If you require a reasonable accommodation to participate in the application or interview process due to a disability, please contact so we can assist you.

Our compensation ranges reflect the cost of labor across several geographic markets. The pay details below range from our lowest geographic market up to our highest geographic market. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills and experience depending on the position offered, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

General Manager — Residential & Commercial HVAC/Plumbing Services

Location: On-site in Northern New Jersey (convenient to Passaic, Morris, Essex & Sussex Counties)

Compensation: $175K base + substantial performance-based bonus + full benefits

Overview

A privately held, multi-division HVAC and plumbing services company is seeking a hands-on, results-oriented operational leader to oversee business performance, workforce management, and process improvement. The company provides installation, repair, and maintenance services for both residential and commercial customers. This role leads a 25+ person team—including technicians, field supervisors, customer service, and sales—and supports dozens of active service calls and projects at any given time.

Role Summary

The General Manager will take operational ownership of a fast-growing service organization known for responsiveness, technical expertise, and high-quality workmanship. You will align people, systems, financial goals, and customer service expectations to drive growth, operational efficiency, and long-term profitability.

Key Responsibilities

• Lead budgeting, forecasting, and financial performance with a focus on revenue, margins & net income
• Oversee fleet, tools, inventory, and HVAC/plumbing equipment acquisition, utilization, and maintenance
• Manage and develop service managers, dispatch, customer service, install crews, and plumbing/HVAC division leads
• Strengthen lead generation, scheduling, estimating, proposal workflows, and project intake processes
• Utilize software, automation tools, CRM/field service platforms, and AI to improve efficiency and proposal turnaround time
• Define and track KPIs across operations—technician productivity, close rates, callbacks, customer satisfaction, job profitability, etc.
• Maintain smooth communication between the office, warehouse, service technicians, and install teams
• Support expansion into new service offerings, territories, verticals, or maintenance contract programs—including recruiting and process design
• Partner closely with the CEO to execute strategic initiatives and long-term vision
• Ensure compliance with safety standards, licensing requirements, manufacturer guidelines, and industry best practices

Ideal Background

• 10+ years of operational leadership in HVAC, plumbing, mechanical contracting, or related trades
• Experience serving both residential customers and commercial/industrial accounts
• Proven success managing field technicians, office staff, and multiple revenue-generating divisions
• Strong people leadership—coaching, motivating, developing, and retaining teams
• Familiarity with estimating, service agreements, maintenance contracts, permitting, and bid responses
• Systems-oriented mindset—comfortable building processes, enforcing accountability, and scaling operations
• Experience using dispatching, scheduling, CRM, or workflow management platforms; interest in automation tools and AI
• Strong recruiting instincts and industry network to identify and hire top technicians and managers

Who Will Thrive in This Role

• Hands-on leaders who enjoy spending time in the field, visiting job sites, and understanding operations firsthand
• Problem-solvers who build, refine, and optimize systems—not just maintain the status quo
• Motivators who inspire performance, trust, communication, and teamwork without micromanaging
• High-accountability operators who prioritize responsiveness, safety, professionalism, and customer experience
• Builders who are energized by growing teams, scaling processes, and strengthening culture from the inside out