Sales Jobs in Bartlett, IL

PetSmart does Anything for Pets – JOIN OUR TEAM! 

Retail Store Manager

About Life at PetSmart 

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

Benefits that benefit you 

• Paid bi-weekly
• Health & Wellness Benefits
• 401k Plan with company match
• Flexible schedule (days, nights, weekends)  
• Paid time off
• Tuition assistance
• Associate discounts
• Career pathing
• Development opportunities

Job Summary

PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.  

Essential responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs: 

People Leadership:  

• Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.   
• Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.  
• Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.  
• Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.   
• Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results. 
• Cascades information to associates and adjusts team priorities to meet goals and commitments. 
• Ensures continued alignment and responds effectively to a changing environment. 
• Address and administer associate complaints and grievances. 
• Recognizes and celebrates associates driving overall associate engagement. 
• Accountable to ensuring all associate reviews are delivered on time. 

Overall Store Experience: 

• Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.  
• Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns. 
• Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience. 
• Evaluates operations and seeks opportunities to continuously improve processes and services. 
• Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups. 
• Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team. 
• Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures. 
• Prioritizes and ensures a safe environment for our associates, pets, and pet parents. 
• Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.  
• Communicates business and financial objectives to other leaders within the store.  
• Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate. 
• Responsible for taking immediate action and reports when a sick/injured pet is identified in the store; transport to the vet as needed. 
• Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise. 

Business Management:  

• Deliver corporate strategy and profitability goals by executing the direction set leadership.  
• Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed 
• Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets. 
• Manages expenses such as labor and supplies and any other relevant store metrics. 
• Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation. 
• Creates and posts schedules for the entire store.  
• Accountable for processing payroll weekly and managing labor within a budget. 
• Executes daily, weekly, and monthly reporting and paperwork as required by the Company. 
• Accountable to run store related errands to support store needs. 

Qualifications

• 4-6 years of retail leadership or experience in a customer-focused environment. 
• Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed.  
• Proficiency in computer applications. 
• Strong written and verbal communication skills. 
• Ability to react under pressure and maintain composure.   
• Strong organizational skills and attention to detail.  

People leadership:

• Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.  

Physical demands and work environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception. 
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common. 

Do what you love 

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter. At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.  

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!  

PetSmart is an Equal Opportunity Employer  

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We offer reasonable accommodations to applicants with disabilities throughout our application process, upon request and as required by law.       

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for. 

This job summary is intended to describe the general nature and level of work associates/leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. Exact rate of pay will be based on relevant experience level, training, skills or knowledge and store location. In no instance will PetSmart pay less than the local minimum wage. This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at  must be over the age of 18 (except in Montana or where otherwise required by local or state law)   

For applicants in our Waterloo, San Francisco, or Los Angeles locations: Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law   

BDJ LOGISTICS

SCHAUMBURG, IL

Role Description

This is a full-time, on-site role for a Freight Sales Representative at our Schaumburg, IL location. The Freight Sales Representative will be responsible for identifying and securing new business opportunities, developing and maintaining strong client relationships, and crafting tailored freight solutions for customers. The role involves managing sales processes, negotiating contracts, and analyzing shipping requirements to generate optimal logistics strategies. Collaboration with other departments, ensuring customer satisfaction, and meeting sales targets are integral parts of this position.

Qualifications

• Strong sales and negotiation skills, with the ability to identify and pursue new business opportunities effectively.
• Knowledge of logistics, freight management, and transportation services is highly preferred.
• Effective communication and interpersonal relationship-building skills to maintain and develop client partnerships.
• Detail-oriented with proficient organizational and time management skills.
• Experience with CRM systems and familiarity with data analysis tools or software is beneficial.
• Self-motivated, goal-driven, and able to work efficiently in a fast-paced environment.
• Bachelor’s degree in Business Administration, Logistics, Supply Chain, or a related field is preferred but not required. Equivalent work experience in freight sales is also acceptable.

• Completing assigned disease state and product training, upon approval, within required timeframes to set the standards, developing a comprehensive understanding of the market, disease state, clinical information, and core selling messages
• Pre-approval territory preparation, including data gathering, and subsequent transfer to field representation
• Post-approval individual virtual territory sales ownership of goals via Sales and MBOs
• Deliver review committee approved education-focused messages, as well as the assigned therapeutics area disease-state information to selected HCPs.
• Partner with existing Shionogi employees to build and execute approved business plans.
• Enhance HCP awareness of Shionogi’s product(s) and clinical data, equip HCPs with appropriate tools to facilitate a robust clinical conversation, enabling them to teach their patients about the assigned therapeutic area.
• Increase awareness of the assigned therapeutic area and build HCP trust, knowledge, and confidence in identifying possible treatment gaps in appropriate patient groups.
• Expected to achieve call activity and adherence goals, as well as brand performance objectives set forth by the Client compliantly and effectively
• Ensure that any sample and literature requests are generated accurately and perform appropriate follow up and investigation on shipments as needed
• Maintain database entries on targeted customer calls including attempts, product discussions, literature requests, and sample requests, if any
• Provide feedback and recommendations to team leadership on areas and opportunities for improvement
• Comply with all company, PDMA, compliance and regulatory policies and guidelines
• Work independently from "remote" home office
• Cultivate assigned virtual territory & be accountable for measurable results
• All other duties as assigned
  
  

• Bachelor's degree from an accredited college or university
• 2 + years sales experience in an outbound Virtual/Tele-sales or field sales role preferably with a healthcare or pharma emphasis
• Launch experience is a plus
• Strong sales aptitude on a highly competitive market, documented sales results, and a rich understanding of the total office call
• Proficiency in Microsoft Office software especially Word, Excel and Outlook required with the ability to learn new software as needed
• Excellent communication & rapport building skills
• Ability to learn complex medical topics that will include patient assistance programs, pharmacy and insurance/market access landscapes, and adhere to established compliance guidelines
• Aptitude and confidence to converse with physicians, as well as all levels of medical office staff
• Stable internet connection adequate to support voice over VoIP calls and virtual call platforms
  
  

DATE: 2025

LOCATION: On-Site, 2661 Galvin Ct., Elgin, IL USA

DEPARTMENT: Sales

SALARY: $85,000 - 95,000 (includes quarterly bonus potential)

WHY NEWHAVEN DISPLAY

At Newhaven Display, we’re more than a global display manufacturer—we’re a hub of innovation, creativity, and collaboration. Our products power many of the electronics you use every day, from home appliances and medical devices to industrial equipment and automotive tech. We specialize in LCD, OLED, and TFT displays, serving clients across a wide range of industries.

Our mission? Deliver high-quality display solutions and design services that help our customers grow—while continuously pushing the limits of what’s possible.

ABOUT THE ROLE

Are you a results-driven sales professional motivated by a genuine passion for building relationships and exceeding targets? Do you thrive on the challenge of solving problems and consistently going the extra mile for customers?

Newhaven Display is seeking a highly motivated and energetic Sales Representative (Inside) to drive significant sales growth. In this role, you'll blend proactive new business development with strategic account management, ensuring our customers receive world-class service and the right display solutions. If you pride yourself on finding solutions, taking ownership, and winning, we want to hear from you!

WHAT YOU'LL DO (Key Responsibilities):

As a key member of our sales team, you will:

Drive New Business:

• Identify and engage new prospects through outbound efforts (calls, emails, research) to generate and close new business opportunities.
• Convert qualified inbound leads into successful sales.
• Develop and execute a results-oriented individual sales plan, collaborating with the Sales Manager to meet or exceed assigned territory objectives.

Excel in Account Management:

• Serve as the primary point of contact for assigned clients, building strong relationships and ensuring exceptional customer satisfaction.
• Engage with incoming client calls, providing professional answers, generating accurate quotes, and identifying opportunities to upsell and offer complementary or alternative products.
• Drive timely and accurate responses to RFQs (Requests for Quote) and other customer inquiries by effectively coordinating efforts across internal departments (e.g., Engineering, Quality).
• Maintain and expand existing market share within assigned accounts by broadening product offerings and increasing sales volume.
• Collaborate closely with Engineers to provide technical assistance to customers utilizing industry and product knowledge.

Optimize Performance & Strategy:

• Understand customer needs and objectives, developing tailored sales strategies to help them achieve their goals.
• Manage a robust pipeline of prospects and opportunities, maintaining accurate forecasts and consistently exceeding individual sales targets.
• Provide the Sales Manager with regular, insightful updates on ongoing opportunities, competitive analysis, market trends, and territory growth opportunities.
• Maintain an excellent command of Newhaven Display's product lines, pricing, and their diverse applications.
• Collaborate with internal teams to maintain accurate customer purchase, pricing, and terms files.
• Prepare comprehensive status reports detailing sales activity, orders, follow-up actions, and progress towards goals.

WHAT YOU BRING:

We are seeking an ambitious and dedicated sales professional with:

• Associate's degree or higher in a relevant field (Business, Marketing, Engineering, etc.).
• Minimum 3 years of proven success in inside sales and/or account management, consistently exceeding sales targets and driving revenue growth.
• Demonstrable track record of year-over-year sales growth in a competitive B2B environment (experience in electronics or technical sales is a strong plus!).
• Hands-on experience in the full sales cycle, from prospecting and lead qualification to closing and delivering an excellent customer experience.
• Exceptional communication skills (verbal, written, presentation) and a natural ability to build rapport and strong, lasting relationships.
• Proficiency in negotiation and persuasion, with a talent for closing deals.
• Fearless attitude with a hunger for success and an unyielding drive to win.
• Highly organized, detail-oriented, and adept at managing multiple priorities and a robust sales pipeline.
• Proficient in Microsoft Office Suite (especially Excel, Word, and Outlook) and comfortable utilizing CRM or ERP software for tracking and reporting.
• A never-ending appetite for growth and self-improvement, constantly seeking opportunities to sharpen your skills and expand your knowledge.
• MUST be willing to work in office daily.
• Flexibility: Willingness to travel on occasion (

Financial Highlights – Enjoy an Immediate Pay Raise and Professional Growth!

$10k Fast Start Bonus Per Month for 12 months, $120k First Year, requires one new commercial account with at least 250 employees, every two weeks.

$2,500 First Week Training Pay for the first five training days.

$500 per virtual appointment bonus with food with no bonus limit.

Up to $1500 per week for meeting minimum call and one qualified onsite appointment.

200% of the profit margin for the first 90 days of orders shipped.

40% to 59% of the profit margin after 90 days

Up to $10k new client account credits

Up to $5k new account donation credits

Up to $400 of gift cards for business building activities

GHA Technologies, Inc. has become the #1 Employee-Owned Value-Added Reseller in America. Past rewards have included #1 Microsoft Western Region VAR, #1 fastest growing company in Arizona, #69 on the CRN Solution Provider 500, #15 2018 CRN Fast Growth 150 List.

We sell the latest AI technologies from Nvidia, Dell, HP, Microsoft, Google, Cisco, Lenovo, Apple, VMWare, Adobe, APC, IBM, Nutanix, EMC, Pure Storage, Samsung, Intel, Eaton, and all the hottest AI and Green Data Center, Virtualization, Energy Conservation, Cloud, Storage, Security, Wireless, SD Wan, Video, Identification, and Power Technologies! We also specialize in mission critical product procurement and integration services for some of the largest Corporate, Government, and Education clients in America! Our client base is a who's who of corporate America!

GHA employee owners will receive stock shares every year on top of our industry’s leading commissions, bonuses, and promotional offerings!

Mission critical, online, vast E Commerce distribution network coast-to-coast warehouse locations support just-in-time delivery.

Super convenient, orders placed by 9:00 p.m. EST (8:00 p.m. CST) can be received the next morning for in-stock items.

Secure, 24-hour access to your own personal portal customized with special pricing on more than 2 million top selling products from 3,500 manufacturers in the USA and across the globe.

We are currently HIRING experienced Sales Professionals nationwide with a minimum of three years direct technology sales experience.

We offer a highly lucrative earnings and benefits package with top salespeople earning between $96,000 to $2,000,000 annually. W-2 Employment, Medical, Dental, and HSA Benefits, 401K Retirement Plan, and GHA company stock ownership (ESOP) plan.

Please email your resume to and schedule a strictly confidential interview.

Visit us at:

About this role:

The Manager of Institutional Advisory Services leads the daily operations, client service delivery, and growth of Clearwater Capital Partners’ institutional advisory practice, managing a specialized team and ensuring excellence in plan governance, implementation, and fiduciary oversight. The role blends hands-on client leadership with strategic and managerial responsibilities, supporting business development, operational consistency, and regulatory compliance. Reporting to the Director of Institutional Advisory Services, this position partners with firm leadership to advance enterprise initiatives while maintaining high standards of client experience and operational integrity.

This is a full-time, on-site position

Duties and Responsibilities

• Manage the day-to-day operations of the institutional advisory team, ensuring high standards of client service, timely deliverables, and consistent plan oversight.
• Support and mentor consultants and client service professionals, providing guidance, training, and performance development.
• Support business development initiatives in collaboration with firm leadership, including prospect tracking, proposal oversight, and onboarding of new institutional clients.
• Oversee the delivery of retirement plan advisory services—investment review coordination, plan governance documentation, committee meeting preparation, and fiduciary reporting.
• Maintain firmwide standards for client engagement quality, documentation, and CRM utilization to ensure accountability and operational efficiency.
• Partner with the Director of Institutional Advisory Services, CRO and other key team members on strategic initiatives, marketing efforts, and cross-firm collaboration that advance institutional and corporate relationships.
• Conduct periodic reviews of recordkeeping, platform, and vendor relationships to support client fiduciary best practices and continuity.
• Lead internal client service and education initiatives, ensuring consistent delivery of participant communications, education programs, and advisor training.
• Ensure adherence to fiduciary responsibilities, compliance procedures, and documentation standards under ERISA and related regulations.
• Represent the institutional advisory team in internal leadership meetings, providing reporting, insights, and recommendations for continuous improvement.

Required Skills

• Proven track record in business development, including direct acquisition of institutional retirement plan clients and pipeline management.
• Strong strategic thinking and planning capabilities, with experience developing and executing growth initiatives for institutional advisory businesses.
• Exceptional client presentation and relationship management skills across C-level, board, and committee environments.
• In-depth knowledge of institutional retirement plan structures, investment products, and service providers—including 401(k), 403(b), defined benefit plans, CITs, and separate accounts.
• Advanced understanding of fiduciary roles, governance best practices, and regulatory landscapes (ERISA, DOL, IRS, SEC).
• Outstanding team leadership, mentorship, and people development skills.
• Skills in managing CRM systems, sales tracking, and analytics platforms, with strong data-driven decision-making ability.
• Experience organizing, facilitating, and delivering education/training programs for clients and advisory teams.
• Commitment to process excellence, compliance culture, and continuous improvement in client services.
• Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word); experience with retirement plan technologies.

Minimum Requirements

• Bachelor’s degree required; MBA or advanced degree preferred.
• Minimum of 7 years of direct experience in institutional retirement plan sales, service, or consulting, with at least 2 years in a team leadership role.
• Demonstrated capability in managing complex client relationships and high-value institutional advisory engagements.
• Active Series 65 license (Uniform Investment Adviser Law Exam) required.
• Accredited Investment Fiduciary (AIF), CRPS, or related industry designation preferred.

We Offer

• Competitive compensation package with bonus opportunities based on AUM.
• Comprehensive benefits package including medical, vision, dental, life Insurance, long/short term disability.
• 401(k) plan with company match.
• Equity bonus opportunities.
• Paid vacation, holidays, and sick time.
• Aura cyber security membership.
• Reimbursement for continuing education, certifications, etc.

EQUAL EMPLOYMENT AND HARASSMENT POLICY

CCP is proud to provide equal opportunity in employment to all associates and applicants for employment. No person is or will be discriminated against because of perceived race, color, ancestry, gender, sexual orientation, gender identity, results of genetic testing, religion, age, national origin, disability, veteran or marital status, or any other legally protected group status. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

SUMMARY

This role supports pre-sales and customer-facing technical activities for advanced CNC machining solutions. The Application Engineer partners closely with sales and customers to evaluate manufacturing needs, recommend equipment and processes, and deliver high-quality technical demonstrations, training, and turnkey solutions. This position is ideal for a hands-on manufacturing professional who enjoys problem-solving, customer interaction, and working with cutting-edge machining technology.

RESPONSIBILITIES

• Support pre-sales efforts through customer visits, opportunity assessments, machine evaluations, and technical recommendations

• Develop turnkey manufacturing solutions, including CNC programming, tooling selection, and fixture implementation while meeting quality, cycle time, and schedule requirements

• Provide technical guidance to customers and partners related to CNC programming, machining processes, and equipment optimization

• Design, execute, and present machining demonstrations highlighting new technologies and capabilities

• Deliver technical training sessions for internal teams and external customers

• Assist throughout the sales lifecycle by supporting demonstrations, time studies, and project updates

• Collaborate cross-functionally to communicate progress and ensure alignment on customer projects

• Participate in trade shows, open houses, and special technical events as needed

QUALIFICATIONS

• Associate degree in machining, manufacturing, or skilled trade discipline or equivalent hands-on experience

• 5+ years of experience in a manufacturing environment such as job shop, tool & die, or production machining

• Advanced knowledge of G & M code programming for multi-axis CNC machining and multitasking turning centers

• 3–5 years of hands-on experience with Siemens CNC controls

• Experience using CAM and CAD software such as Mastercam, Siemens NX, VERICUT, SolidWorks, or AutoCAD

• Familiarity with Microsoft Office applications

• Working knowledge of project coordination tools and lean manufacturing concepts

• Willingness to support occasional travel (approximately 10%)

BENEFITS

• Competitive salary aligned with experience and technical expertise

• Comprehensive health, dental, and vision coverage

• 401(k) retirement plan to support long-term financial goals

• Paid time off including vacation, holidays, and sick time

• Opportunities for professional growth, advanced training, and exposure to leading manufacturing technologies

• Collaborative, team-oriented environment with strong technical support

Who we are. What we do.

We are Bystronic – a global technology company passionate about creating an impact for a sustainable future with sheet metal and beyond.

We want to work with people who support us in creating innovative solutions to move our industry forward. Our focus is on automating the complete material and data flow of the laser cutting and bending process chain.

In a nutshell:

The Customer Satisfaction Representative manages a designated customer portfolio within the region, acting as the main contact, assessing their needs, prioritizing tasks, and cultivating robust relationships to optimize service processes.

What you will be doing:

• Manage a specific customer portfolio within a defined region, serving as the primary point of contact
• Foster strong customer relationships, understand their business needs, and collaborate to enhance service processes for mutual benefit
• Assess customer needs and prioritize tasks, including triaging workload for hotline engineers
• Executes all activities in line with guidance from local management
• Responsible for processing day to day part sales and orders

Key tasks and Responsibilities:

• Customer Interaction Management: Serve as the initial point of contact for customer inbound inquiries, handling case logging, management, and follow-up.
• Coordination and Collaboration: Coordinate and collaborate with field service dispatchers and spare parts inquiries to ensure timely resolution of customer issues.
• Case Handling and Resolution: Manage end-to-end resolution of cases, including but not limited to identifying part numbers, creating orders, and confirming delivery times with customers.
• Spare Parts Logistics: Coordinate with the purchasing department to ensure timely delivery and distribution of parts for customer service needs. Confirm delivery times and dispatch status for spare parts from the central warehouse.

KPI’s:

• Achieve overall company sales objectives and targets
• Business results measured by Customer Satisfaction (NPS), repeat machine sales, and after sales targets.
• Increase coverage of the ByCare Program

Key Skillset:

• Technical Proficiency: Strong general technical aptitude.
• Personal & Interpersonal Skills: Effective communication and rapport-building with customers. Clear explanation of mechanical issues and multitasking abilities.
• Adaptability and Flexibility: Quick learner adaptable to new challenges. Efficient multitasker with effective time management skills.
• Additional Skills & Requirements: Proficient in MS Office, SAP, and Salesforce systems. Background in electrical or mechanical engineering preferred, with field service or customer support experience beneficial.

Your education & experience:

• High School Diploma and 3-5 years of work related experience.

What’s in it for you:

• PTO
• Benefits (Medical, Dental, Vision, STD/LTD)
• Life Insurance
• Paid Holidays
• 401k with 100% match up to 5%

People power our purpose:

Imagine working in an environment that helps move the company to the next level, where your passion, values, and skills are integral to impacting the sheet metal industry and beyond. At Bystronic, this can become your reality. Our people are the edge to drive and nurture our ambitions and continued success. Together we have created a culture where our people are central, inspiring us to make decisions that best serve them and are aligned with our purpose.

As much as we are in a technology business, human beings drive real change.

Interested?

Does this versatile challenge appeal to you? Then we look forward to getting to know you! You can submit your application on our platform with just a few clicks.

We look forward to receiving your online application

Operations Manager – Restoration Services

Location: Elgin, IL

Employment Type: Full-Time

Industry: Property Restoration (Mitigation, Reconstruction, Emergency Services)

Compensation: 90K-110K

About the Role

The Operations Manager is a key leadership position responsible for ensuring that all restoration projects, mitigation, reconstruction, contents, and emergency services, are executed with excellence, efficiency, and full compliance. This role requires hands-on restoration industry experience and strong critical-thinking skills to lead teams, solve problems quickly, and maintain high service standards in a fast-paced, high-urgency environment.

What You’ll Do

Operational Leadership

• Oversee daily operations across mitigation, reconstruction, contents, and emergency services.
• Drive operational excellence through process improvements, KPI tracking, and accountability.
• Ensure compliance with company standards, safety policies, and insurance program requirements.
• Apply strong critical-thinking skills to identify issues, improve workflow, and support scalability and profitability.

Team Leadership & Development

• Directly manage department leaders and ensure alignment between field and office teams.
• Coach, mentor, and develop team members to build a culture of ownership, discipline, and performance.
• Lead operational meetings, evaluate team performance, and drive continuous improvement.

Project & Resource Management

• Optimize resource allocation to meet workload demands and service level agreements.
• Ensure jobs are completed on time, on budget, and with exceptional quality.
• Maintain high standards for documentation accuracy, scheduling discipline, and job cost control.
• Oversee subcontractor coordination and reconstruction workflows.

Customer & Stakeholder Engagement

• Serve as a senior escalation point to resolve client issues quickly and professionally.
• Build and maintain strong relationships with insurance carriers, adjusters, property managers, and vendors.
• Support sales initiatives through operational readiness and consistent service delivery.

Financial & Strategic Oversight

• Partner with ownership on budgeting, forecasting, and financial planning.
• Monitor P&Ls, labor utilization, and margin performance.
• Lead initiatives that drive revenue growth, cost savings, and operational efficiency.
• Ensure compliance with TPA requirements and audit standards.

Key Performance Indicators

• Gross margin performance
• Job cycle time and schedule adherence
• Customer satisfaction and online reviews
• Employee retention and performance
• Program compliance and audit readiness

What We’re Looking For

Required

• Restoration industry experience is mandatory (mitigation, reconstruction, emergency services, or insurance-driven restoration).
• 3–7+ years of leadership experience in restoration operations.
• Strong critical-thinking and problem-solving skills.
• Proven ability to manage teams, drive accountability, and improve operational performance.
• Experience working with insurance carriers, TPAs, and compliance-driven workflows.
• Strong understanding of job costing, scheduling, documentation, and operational KPIs.
• Excellent communication and customer-service skills.

Preferred

• Experience managing P&L or multi-department operations.
• Background in high-volume, fast-paced restoration environments.
• Ability to thrive in emergency-response and time-sensitive situations.

Why Join Us?

• Leadership role with high visibility and impact
• Opportunity to shape operations and drive growth
• Strong team culture with support from ownership
• Competitive compensation and benefits package

ABOUT ACCURATE PERSONNEL:

Accurate Personnel is here to help! As an industry-leading full-service staffing agency, we have all the tools you need to start earning that next paycheck soon. Send us your application and our team will instantly get to work on finding you the right placement to fit your needs. Accurate Personnel has been a provider of temporary job services and direct hire search for 45 years. Our expertise has allowed us to grow from a regional Chicagoland office into a nationwide search firm that services over 500 clients while never losing sight of personalized service. Apply with us today! Accurate Personnel provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title: Customer Service Representative

Location: Hanover Park, IL

Industry: Manufacturing

Pay: $20–23/hr

Benefits: Eligible for medical, dental, vision, and 401(k)

Job Description

We are seeking a detail-oriented Customer Service Representative to join a growing product manufacturing company in Arlington Heights. This is an opportunity ideal for someone with prior customer service and order entry experience who thrives in a fast-paced, high-volume environment.

This role is heavily focused on order processing and requires strong attention to detail, accuracy, and the ability to manage a steady workflow. The team handles a high volume of daily orders, and each member plays a critical role. Reliability, strong attendance, and the ability to work collaboratively are essential for success in this position.

Key Responsibilities

• Process 60–75 customer orders per day once fully trained.
• Review and enter purchase orders accurately into the system.
• Verify product pricing, stock availability, and shipping details.
• Expedite rush orders and manage back orders to ensure timely fulfillment.
• Monitor shared inbox and process incoming electronic and manual orders.
• Assist customers with returns, shipment tracking, and general order inquiries.
• Support Sales team with customer-related questions or issues.
• Check delivery status and communicate updates as needed.
• Maintain accurate data entry and documentation within CRM and internal systems.
• Perform additional duties as assigned by the Customer Service Supervisor.

Qualifications

• 2+ years of customer service experience with order entry required.
• Experience in a corporate, product-based or manufacturing environment preferred.
• High School Diploma required.
• Strong Microsoft Office skills.
• Experience with CRM systems; AS400 experience is a plus.
• Excellent data entry skills with strong attention to detail and accuracy.
• Ability to handle high-volume work while maintaining quality and efficiency.
• Strong communication skills and team-oriented mindset.

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.