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REQUIRED QUALIFICATIONS:
Nurse Practitioner: NYS license and certification as a Nurse Practitioner. Master's degree in nursing or completion of a course for a Nurse Practitioner.
PREFERRED QUALIFICATIONS:
At least one year of clinical experience working as a Physician Assistant or Nurse Practitioner. Previous experience in cardiology and/or critical care.
BRIEF DESCRIPTION OF DUTIES:
This position serves as a healthcare professional who, under the direction and supervision of a licensed physician, will provide care to adult patients suffering from advanced heart failure in both the inpatient and outpatient settings. The advanced practice practitioner will perform medical examinations, make diagnoses, dispense medications, order standard laboratory and x-ray procedures, evaluate procedure results and refer abnormal findings to a physician. In addition, it's expected that this practitioner will maintain a current level of knowledge relative to professional practice and will meet/maintain the requirements necessary for licensure and certification.
Perform pre-procedure workups including history and physical, ordering relevant tests and coordinating services needed on procedure day and post procedure care
Implement patient-centered care plans and manage patients with acute or chronic heart failure.
Ensure patients receive optimal Guideline-Directed Medical Therapy (GDMT) and manage patient symptoms to reduce readmissions and hospitalizations.
Order and interpret diagnostic tests including echocardiograms and stress tests.
Educate patients about self-care including weight management, diet and fluid intake.
Assist with patient callbacks, prescription renewals and other relevant clinical duties.
To apply, please visit:
by Jobble
$40.45 - $62.70 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Position: RN Patient Care Navigator ? Stroke Program
- Location: Evanston Hospital
- Part Time: 24 hours/week
- Hours: 2 x 12-hour shifts ? 7:00AM-7:00PM during the week
What you will do:
- Renders professional nursing care to assist physician and APP providers in managing the care of patients who present with signs and symptoms of acute stroke. Skilled in treating deteriorating and emergent patient conditions. Employs critical thinking skills, assesses patient conditions, recognizes deviations, implements appropriate treatment protocols for specific emergencies, evaluates patient response, records observations, and interventions, assists with transport to emergency testing and transfer to higher level of care as indicated. Collaborates with stroke coordinator and neurosciences team to ensure care delivery meets comprehensive stroke center standards. Delivers education and serves as a resource for patients diagnosed with stroke and their care partners.
What you will need:
- Bachelor's Degree in Nursing
- Minimum three years of RN acute care experience in the treatment of stroke patients
- Current State of Illinois Registered Nurse licensure
- Current CPR Certification (BLS) issued by American Heart Association or American Red Cross
- Current ACLS Certification issued by American Heart Association
- Current National Institute of Health Stroke Scale (NIHSS) Certification
Education, Experience and/or Skills Preferred:
- Minimum five years of RN critical care experience
- Experience delivering care to patients diagnosed with acute stroke
- Ability to maintain a calm and professional demeanor during stressful circumstances
- Strong communication skills
Benefits offered by Endeavor Health include:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, Pet and Vision options
- Tuition Reimbursement
- Free Parking
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
$36.00 - $55.80 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights:
- Sign on bonus: None
- Position: RN SANE Program - Per Diem
- Location: Chicago, IL
- Part-time (Per Diem)
- Hours: On Call (Must give 48 hours per month and must be able to respond within an hour of being called.)
- Required Travel: None
A Brief Overview:
The SANE cares for sexual assault Adult/Adolescent survivors while independently performing the medical forensic exams, head to toe nursing assessments, detailed anogenital examination, forensic specimen collection with supportive documentation, and forensic photographic documentation. The SANE must provide timely, non-judgmental, compassionate care to patients presenting to the Emergency Department or hospitalized on an inpatient unit. They will work closely with Emergency Room Physicians, survivor advocates, law enforcement, criminal justice officials and civil attorneys.
This is a per diem position with expectation for commitment to be on call for 48 hours a month and must be able to respond within an hour of being called.
What you will do:
- Performs duties of SANE with knowledge of forensic collection, STIs, medication and vicarious trauma towards the survivor.
- Attends SANE meetings for peer/chart review and information dissemination to ensure compliance and standards according to the Professional Forensic Scopes and Standard Practices, SASETA, and the Illinois Nurse Practice Act.
- Works collaboratively with the Swedish Hospital Emergency Department, Violence Prevention Program, Illinois State and Chicago Police Departments, Resilience, and the Illinois SANE Coordinator.
- Attends courtroom proceedings related to Swedish Hospital sexual assault cases.
What you will need:
- Graduate from an accredited school of nursing, BSN preferred.
- Current licensure as a Registered Nurse in the State of Illinois.
- Successful completion and certification of AA SANE training through the Office of the Illinois Attorney General or certification is approved by the Office of the Illinois Attorney General SANE Coordinator.
- Prior experience in forensic nursing preferred.
- Pass computer literacy for Epic or attend training after hire.
Benefits
- Premium pay for eligible employees
- Career Pathways to Promote Professional Growth and Development
- Discounted Parking at Designated Locations
- Retirement Options with Company Match
- Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals ? Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) ? all recognized as Magnet hospitals for nursing excellence. For more information, visit you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( ) to better understand how Endeavor Health delivers on its mission to ?help everyone in our communities be their best?.
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
Ensure the provision of quality patient care to all hospitalized patients in the most efficient manner in accordance with company policy. Provides direct supervision and coordination of inpatient staff. Responsible for low volume monthly treatments. Utilizes the FMC mission, core values and customer service philosophy to ensure quality service while maintaining a high level of efficiency management.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the tactical execution of short- and long-term objectives through the coordination of activities with a direct responsibility for results, including costs, methods, and staffing. Monitors costs/spending in all areas including medical supply inventory, personnel and accounts payable. Determine innovative ways to reduce costs and maintain quality.
- Ensures proper staffing and operations at all contracted facilities. Ensure efficient staff/ patient scheduling and efficient staffing utilization following company policy while maintaining a safe environment.
- Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
- Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems. Responsible for hiring, coaching and counseling employees, including performance reviews, development, disciplinary action and terminations.
- Technically proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. Reviews profit and loss statements for greater understanding of specific department performance.
- Responsible for Acute Care Electronic System (ACES) include the following:
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
- Collaborates with contracted facility representatives to maintain a state of survey readiness for internal and external agency surveys. Works with contracted facility (ies) to resolve specific department issues as suggested/directed as a result of a survey.
- Maintains and prepares QAI data and presentations. Participates and presents at meetings with internal and external representatives, often leading a collaborative effort among members of a project team. Assures provision of facility specific QAI information as appropriate.
- Interacts with internal departments and external customers; particularly in problem resolution and acting as the industry expert on behalf of the customer.
- Ensures compliance with hospital regulations and participates in surveys conducted by TJC, CMS, OSHA and other agencies.
- Ensures a proper orientation and training program for all clinical and technical staff. Ensures that continuing in-services are provided to all clinical and technical staff. Maintain documentation of all training.
- Conducts and documents acute staff meetings on a regular basis.
- Ensures provision of dialysis and related services such as hemoperfusion, apheresis, continuous renal replacement therapies, peritoneal dialysis, and UF complete if contracted to do so.
- Ensures that treatment information is documented appropriately by staff performing treatments and oversees billing for services performed is timely and accurate.
- If appropriately licensed, performs treatments as necessary to assist in times of high census, staffing shortages, and/or to assist with managing staffing costs as appropriate.
- Confers routinely with Technical Program Manager and Technical Operations Manager to ensure preventative maintenance program for routine machine maintenance, to ensure the timely repair of disabled machines, to coordinate infection control measures, routine culturing, water testing, logging of results, transportation of equipment and supplies and communicate technical information to the staff.
- Ensures all acute treatments are performed in contracted hospitals according to the established policies and procedures and in compliance with all applicable regulatory requirements.
- Ensures efficient utilization of supplies and equipment.
- Assists with various projects as assigned.
- Performs other duties as assigned.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
- The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Availability for night and weekend calls/troubleshooting may be necessary to oversee issues as they arise with management of a 24/7/365 service.
- Day to day work includes desk and personal computer work and interaction with patients, facility staff and physicians.
- The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. Could possibly be exposed to infectious and contagious diseases/materials.
SUPERVISION:
- May be responsible for the direct supervision of various levels of inpatient staff as designated by region.
EDUCATION AND REQUIRED CREDENTIALS:
- Graduate of an accredited School of Nursing (RN); Advanced degree desirable
- Current state licensure as applicable
EXPERIENCE AND SKILLS:
- 3-5 years’ related experience.
- 3+ years’ supervisory or project/program management experience preferred.
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.
EOE, disability/veterans
Manages patient care in home therapies programs while maintaining cost-effective clinical operations. Provides direction and guidance to the interdisciplinary team providing care to the Home Therapies patients to ensure that the highest standard of care is provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies programs.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Manages the operations of multiple Home Therapies programs with direct responsibility for results, including growth, patient retention, program costs, operational methods, scheduling, and staffing.
- Directs activities related to the area’s strategic plans, goals and objectives ensuring alignment with those of the region, division, and company. Implements quality goals and action plans to achieve quality standards.
- Collaborates with operations leaders, market development, in-center leadership and patient education and quality teams to promote home therapies growth in assigned programs.
- Responsible for profit and loss management of the assigned program including optimal performance of program operations to achieve or exceed budgets and key performance indicators.
- Directs and manages all aspects of patient care for Home Therapies patients in assigned programs from admission through discharge of the patient. Provides direction, guidance, and support to staff members to ensure the safe and effective delivery of home therapy support care to patients with End-Stage Renal Disease (ESRD).
- Oversees patient and caregiver readiness and ability to perform dialysis treatments at home and assesses environment for suitability in the ongoing delivery of home dialysis therapy, including training patients and caregivers on the safe and effective operation and preventative maintenance of equipment.
- Manages patient experience efforts by supporting company patient satisfaction initiatives, embodying the company values and patient experience drivers while encouraging others to do the same.
- Ensures competency of staff in the operation of all home dialysis therapy-related equipment, including the ability to troubleshoot equipment problems with the patient via telephone, maintaining appropriate staff licensures and CPR certifications.
- Responsible for management of program supplies, equipment tracking, ensures that orders are replenished in a consistent and timely manner.
- Directs activities related to the Continuous Quality Assurance Improvement, patient retention and Clinical Algorithm Adoption, patient access management and patient training success.
- Directs data entry related activities such as patient admission, regulatory reporting, billing, physician orders, lab results, vital signs, patient status and any other treatment related data into systems.
- Ensures regulatory, compliance, and audit activities are accomplished on time.
- Orients and supports all new home therapies staff and provides ongoing education, ensuring compliance with all risk management initiatives, including in-center staff.
- Responsible for hiring, coaching, and counseling employees, including performance reviews, disciplinary action, and terminations.
- Provides leadership, coaching, and development plans for all direct reports to maintain an engaged and productive workforce, partnering with Human Resources on employee matters.
- Performs other related duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
- The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment used can vary in complexity. Equipment aids and/or coworkers may provide assistance.
- The employee may occasionally be required to move, with assistance, machines and equipment of up to 200 lbs., and may lift chemical and water solutions of up to 30 lbs. up as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
- This position requires frequent, prolonged periods of standing and/or walking and the employee must be able to bend over.
- Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
- Travel required between assigned facilities and various locations within the region up to 25% of the time. Travel to regional, Business Unit and Corporate meetings may be required.
SUPERVISION:
- Responsible for the direct supervision of various levels of Home Therapies staff.
EDUCATION:
- Graduate of an accredited School of Nursing (R.N.) Advanced education preferred. Current appropriate state licensure.
EXPERIENCE AND REQUIRED SKILLS:
- Minimum of one year nursing experience plus a minimum of six months dialysis nursing experience.
- 3+ years’ supervisory or project/program management experience preferred.
- Demonstrated management skills necessary to provide leadership in the supervision of dialysis personnel and to ensure the delivery of maximum quality care to all patients.
- Demonstrated leadership competencies and skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees. Performance management and decision making.
- Successfully complete CPR Certification with maintenance as required.
EOE, disability/veterans
Duration: 6 months
Location: New York, NY
Job Description
The client's Office of Corporate Engagement coordinates the global philanthropic efforts of The GS Group including strategic partnerships, charitable giving, and employee community engagement. The Office of Corporate Engagement comprises the GS Foundation (GSF), 10,000 Women, 10,000 Small Businesses, Community TeamWorks (CTW), The client Gives, and other philanthropic and service-oriented endeavors.
The Program Manager is a full-time, temporary position. The selected candidate will manage the CTW program and other employee engagement activities, including pro bono initiatives for nonprofit organizations and small businesses.
CTW is a global employee community engagement program that allows the people of the firm to participate in team-based volunteer projects with nonprofit organizations. Since 1997, CTW has offered opportunities worldwide for employees to contribute their ideas and expertise to drive tangible progress in communities. GS had over 26,000 volunteers last year complete 1,800 projects with 900 nonprofit partners.
Key Responsibilities
The selected candidate will:
- Oversee a portfolio of over two hundred CTW volunteer projects in order to ensure the success of program, the internal stakeholder experience, and GS partnerships with community organizations. Responsibilities include project planning and project application review; managing project information on the program's internal web site; serving as main point of contact for nonprofits and internal stakeholders; grants processing; program administration and reporting; and planning, coordinating and overseeing transportation
- Work in partnership with various internal departments to coordinate on-going logistical planning (events, marketing campaign, marketing material distribution, and t-shirt fulfillment; drafting communications and training materials)
- Assist with end of CTW season program evaluation, including data collection and analysis
- Provide project management support for key elements of various pro bono initiatives, including nonprofit application review, drafting presentations and other program related materials, and project logistics
Skills
- 3+ years of demonstrated experience in volunteer management, client services, events management, operations or Corporate Social Responsibility
- Strong interest in corporate philanthropy and community engagement
- Proactive and collaborative team player skilled at managing multiple projects and people
- Able to take initiative and drive work with moderate supervision
- Critical thinker with sound judgment and proven problem solving ability
- Strong written and verbal communication skills
- Rigorous attention to detail
- Excellent interpersonal skills in person, on phone, by email and voicemail
- Ability to work early mornings, evenings and occasional weekends as projects require
- Proficiency with PowerPoint, Excel and Word for presentations and data analysis
- Highest degree of integrity, professionalism, diplomacy and discretion
Location: Mountain View, CA, 94043 (Hybrid)
Duration: 6 Months Contract
Description
The R&D Regulatory Compliance team is seeking a highly organized Program Manager to support compliance initiatives and streamline governance workflows. This role is ideal for someone who excels at cross functional coordination, project execution, and driving operational efficiency.
Responsibilities
- Support and execute compliance and governance initiatives, and ad hoc projects.
- Manage project workflows, documentation, and timelines across multiple concurrent efforts.
- Triage and track incoming requests while ensuring clear, timely communication with stakeholders.
- Create and maintain project materials such as plans, charters, resource tracking, and meeting documentation.
- Develop tools, templates, and repeatable processes to improve operational consistency.
- Track key metrics, analyze data, and provide insights to improve compliance adoption and program health.
- Conduct governance audits to ensure data accuracy and process adherence.
- Partner closely with cross-functional teams to strengthen relationships and ensure customer satisfaction.
Skills Required
- 8+ years in program/project management, compliance operations, or similar.
- Experience working in highly regulated or technology driven environments preferred.
- Strong communication, organization, and stakeholder management skills.
- Proficiency project management tools (Jira and Google workspace).
- Ability to manage multiple projects simultaneously with high attention to detail.
Preferred
- AI Program Regulations and Compliance
- Driving Change management
- Internal Tooling - Launch Calendar specific internal tool
- Risk review and governance processing
Suggested Skills:
- Project Management
- Communication
- Collaboration
Rite-Hiteis the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. Arbon Equipment, a Rite-Hite company, is North America's premiere distributor of dock and door equipment. To continue our growth, we have an opening for a SalesTrainee.
Successful entry level sales candidates will begin their Rite-Hite careerinourSales Training Programat our world headquarters in Milwaukee, Wisconsin. During this time, they will learn our products, our industry, and our customers. In addition, trainees will learn the industrial sales process, including prospecting, territory planning and management, negotiation, and account management strategies. Upon successful completion of training, they will be promoted to an outside sales position in one of ourArbon offices.
Rite-Hiteprides itself on having the best products and the best representation in the industry. Therefore, candidates for this position must meet all of the following qualifications to be considered:
- Four year college degree
- Outstanding work ethic and tenacious drive to succeed
- Excellent communication, presentation, and interpersonal skills
- Strong computer skills
- Excellent organizational skills
- Prior sales and customer service experience helpful
- Good mechanical aptitude helpful
- Ability to temporarily relocate for 3 months to Milwaukee, WI (housing and relocation assistance provided)
- Valid drivers license and good driving record required
We provide our Sales Force with everything needed for success. This includes the leading product lines in the industry, award-winning marketing, excellent initial and ongoing training, sales tools, laptop, iPad, smart phone and car allowance, tolls and parking. Do you want to control your income? Come work for a leader and see what you've been missing! We reward your success with a competitive base salary andunlimitedearnings potential, and also provide a comprehensive benefits program (medical, dental, vision, life, and disability coverages) and excellent retirement program that includes 401(k) with company match and profit sharing.
Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.
Company Description:Arbon Equipment - A Rite-Hite Company is the global leader in the manufacture and distribution of industrial loading dock and door equipment. Our innovative products and world class sales organization ensure solid, consistent growth, both for our company and our staff. We are always looking ahead to develop innovative new products and services to improve our customers' safety, security, and productivity.
We Offer:Arbon Equipment - A Rite-Hite Company provides competitive compensation and a comprehensive benefits package with medical, dental, and vision coverage along with life and paid medical leave. We also provide a retirement savings plan that combines 401(K) with company match and profit sharing. Paid holidays, vacation, and up to five paid personal/sick days per year round out the package.
Rite-Hite is an Equal Opportunity/Affirmative Action employer offering a drug free workplace for our customers and employees.
Company Description
Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare -perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.
Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world's most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.
Our Mission:
We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action.
Our Values:
To put Human Experience at the heart of organizations so every person can be seen and understood.
Energize the customer relationship:Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions.
Success starts with me:Personal ownership fuels collective success. We each play our part and empower our teammates to do the same.
Commit to learning:Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow.
Dare to innovate:We challenge the status quo with creativity and innovation as our true north.
Better together:We check our egos at the door. We work together, so we win together.
This position will be located in Chicago, IL with a hybrid schedule to our downtown Chicago's office Tuesday through Thursday and work from home Monday and Friday.
What We Need:
We are looking for a Program Manager who will play a vital role in our customers' success, embody excellent customer service, and set the bar in relationship management and strategic program design. This role sits at the heart of our relationship with customers, managing the daily interactions that result in trust and true partnership, and delivering business value through our suite of products and services.
At the highest level, the Program Manager uses technology to solve business challenges, leads the implementation of solutions and programs that deliver business value, advocates for customers' success, and evangelizes our products and services.
As a Program Manager with Forsta, you will;
- Immerse yourself in the client's business - understand their unique challenges, business and program objectives, and success measures
- Collaborate with clients, partners, and cross-functional teams to gather requirements, prepare budgets, develop project plans, and manage the delivery process
- Own delivery process, ensuring accurate, on time, profitable delivery of solutions and programs that delight clients and lead to growth over time
- Provide a single point of contact for clients, team members, and partners throughout delivery
- Champion our products - leverage the latest Forsta tools, features, and functionality to meet customers' needs
- Build deep client relationships to support customer success and account growth
- Inform clients, commercial leads, and management of progress, risks, and growth opportunities
- Advocate for clients internally with regard to product ease of use, user experience and design, new features and functionality to bring the voice of the customer to Product and R&D
Responsibilities:
- Present information clearly and confidently to clients and stakeholders within and outside the organization
- Demonstrate competence and confidence with the full VOC/E product and services suite, including those available through our partner networks
- Ability to think creatively about solving client issues or concerns to improve program outcomes, and deliver value; works effectively with varying degrees of ambiguity
- Effectively troubleshoot basic technical issues and translates technical jargon to business language for client contacts
- Provide guidance and best practice for use of the platform to achieve program objectives over time
- Identify potential risks and opportunities within assigned accounts to support retention and growth
- Implement projects on existing client accounts and lead new client implementations on small, mid-market, and large accounts
- Play an active, visible role in account planning on assigned book of business; support design, development, planning, and execution of strategic roadmaps for clients
- Support RFPs and other pre-sales activities as part of new client acquisition under the direction of Principal PM or Director
- Lead internal initiatives designed to improve the customer experience with Professional Services or the products and services we offer
- Participate in the training and onboarding of new/junior team members on assigned work
Qualifications:
- 3 to 5+ Years' of Market Research project management experience.
- Previous experience working with Forsta Plus or Decipher is a plus
- Professional demeanor, excellent written, and oral communication skills
- Demonstrated track record of success in outstanding customer service
- Capable of developing/maintaining long-term business partnerships with clients
- Ability to multi-task and effectively manage all responsibilities attached
Education:
Bachelor's degree is required.
About You:
You are a highly motivated individual that works well in a team environment yet can work autonomously and take individual initiative. You have exceptional time management and multi-tasking skills. You are detail-oriented and well organized. You are results oriented - a driver of projects, gets things done, with a "can-do" attitude.
Don't meet every single requirement?Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Additional Information for US based jobs:
Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state, or local protected class.
Pay Transparency Non-Discrimination Notice - Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
The expected base salary for this position ranges from $80,000to $95,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus tied to achieved results.
All your information will be kept confidential according to EEO guidelines.
Our privacy policy can be found here:legal-privacy/
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Department Information
About the Office of Undergraduate Education and Student Success (OUESS)
Under the leadership of the Vice Provost for OUESS, the OUESS challenges students to become accomplished learners who can make meaningful connections among work, study, and community. We connect curricular and co-curricular offerings to support students in developing a strong foundation for success, during college and after. We do this through the efforts of our faculty, professional staff, and students, and we strive to create and maintain a welcoming, respectful, and inclusive educational and work environment. Visit the John H. Martinson Honors Program (JMHP)
The JMHP is a unit of OUESS. Currently, the JMHP includes approximately 900 students selected for their curiosity, creativity, and interest in building a scholarly community across disciplinary boundaries. The JMHP offers cohorts of exceptional students the distinctive opportunity to pursue a premier honors experience at a leading STEM-focused global research institution. Students live in a select dorm with their JMHP peers and form a social community while they explore distinguished academic opportunities offered to JMHP students. Students who complete the JMHP requirements will earn a student recognition on their Georgia Tech transcript for Completion of the John H. Martinson Honors Program.
Beginning in fall 2026, the JMHP will assume a new strategic role at Georgia Tech and a distinctive identity among premier national honors programs and colleges. This distinctive identity will center on Georgia Tech's new Leaders in Progress and Service Quality Enhancement Plan (QEP) which supports a top priority of the Institute's strategic plan: our mission to develop leaders who advance technology and improve the human condition. Students admitted after fall 2026 who complete the QEP plus related HP credits will earn recognition on their final Georgia Tech transcript.
To learn more about the JMHP, visit . To learn more about the Leaders in Progress and Service QEP, visit qep/.
This position reports to the Director Business Operations in the OUESS.
Note on working time:
This position must be available to work standard GT business hours M-F, 8-5 (or 7-4 or 9-6), as well as some evenings and weekends based on student programs and with advanced notice. We are looking for hardworking professionals who are dedicated to undergraduate education and who make students the top priority to join our organization of talented, energetic, and creative team members.
Job Summary
Supervise and coordinate all administrative services within a small to moderate size campus unit or a part of the services function within a larger unit. Areas of responsibility can include administrative affairs associated with human resources, purchasing, budgets and financial records and general clerical support within the unit. Responsible for setting employee goals, assessing employee performance, providing feedback, and making pay recommendations.
This position will interact on a consistent basis with: unit management and staff.
This position typically will advise and counsel: unit management and staff.
This position will supervise: May or may not supervise assigned staff and/or projects
Responsibilities
Job Duty 1 - Develop and implement unit administrative processes and procedures consistent with overall Institute administrative policy
Job Duty 2 - Define and communicate administrative staff duties; monitor performance and provide feedback
Job Duty 3 - Supervise the maintenance of unit financial records
Job Duty 4 - Oversee unit human resources administration to include transaction processing, time reporting, and records maintenance
Job Duty 5 - Supervise and coordinate direct administrative support to unit management. Organize and supervise the unit records management function
Job Duty 6 - Coordinate unit purchasing activities, including preparation of purchasing documents, ordering, and maintaining supplies, etc.
Job Duty 7 - Schedule and organize meetings and other events
Job Duty 8 - Perform other duties as assigned
Required Qualifications
Educational Requirements
Bachelor's Degree in Business Administration or related field, or equivalent combination of education and experience
Required Experience
Four to five years of job-related experience
Preferred Qualifications
Preferred Qualifications:
- Ability and temperament to work with sensitive information in an executive-level environment.
- Proven ability to organize and prioritize multiple tasks, consistently meeting deadlines with a strong attention to detail.
- Ability to establish effective working relationships to accomplish objectives and the ability to work independently and in a team environment.
- Professional experience in a research university setting
- Event planning and project management experience
Preferred Education:
Master's degree in business administration, higher education administration, student affairs, leadership development, or a related field strongly
Required Documents to Attach
Applications will be accepted immediately and through the application deadline of March 13, 2026. The application packet must include the following documents:
- Cover letter
- Resume / Curriculum Vita
- List of three professional references, including names, titles, and contact information (email, phone). References will not be contacted without prior notification
Knowledge, Skills, & Abilities
Skills
- This position requires supervisory and organization skills, knowledge of general office administrative processes and practices, records management, and event planning.
- Excellent written and verbal communication skills.
- Excellent customer service skills, organizational awareness, and professionalism.
Abilities
- Coordinates primary administrative support for Executive Director (e.g., maintains calendar, assists with meeting planning and support, travel arrangements, among other administrative duties); coordinates administrative, event/meeting planning, purchasing, and related support to JMHP staff.
- Coordinate student hiring and staff/faculty search processes, including position postings, onboarding and offboarding procedures, payroll/time reporting support, and maintenance of search documentation and procedural guidelines.
- Manage procurement and financial processing activities, including purchasing requests, supplier coordination, invoice processing, expense reports, reimbursements, external committee member payments, and routine financial record tracking.
- Support logistics for JMHP programs and operations, including room and space reservations, scheduling support, and event planning assistance.
- Serve as a liaison for facilities and building-related needs, providing backup coordination and administrative support to ensure smooth day-to-day unit operations.
Knowledge
- Ability and temperament to work with sensitive information in an executive-level environment.
- Strong proficiency in MS Office Suite and MS 365, especially Word, Excel, and PowerPoint.
- Strong proficiency in financial software, especially Workday.
Contact Information
Questions about this position or search may directed to Lynn Isaac at .
USG Core Values
The University System of Georgia comprises our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values is Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom, found online at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Atlanta, GA
Job Grade: A8
Anticipated salary range of $55,029 up to $74,841 will be commensurate with qualifications
Background Check
Successful candidate must be able to pass a background check and credit check. Please visit employment/pre-employment-screening.
