Rrd Tablet Uses Jobs in Usa

Substance Use Disorder Professional

This particular role focuses on helping us get caught up on completing ASAM (initial assessments). The workload will consist of 75% of their time dedicated to completing initial patient assessments, plus 25% patient care. This is a full-time position with a work schedule of 8:00-5:00 pm, Monday - Friday.

Location: Auburn, WA

Compensation: $63,000 – $90,000 annually (range depends on licensure: SUDPT or SUDP). Based on years of experience.

M-F - 8-4:30 or 7-3:30

What You'll Do:

• Ensure implementation of all clinic policies and treatment procedures; recommend policy and procedure updates and changes as necessary
• Provide individual counseling and case management services to assigned patients
• Consistently maintain professional boundaries with patients and coworkers
• Promptly and accurately complete progress notations of all interactions with patients in assigned patient files
• Provide professional preparation and prompt submission of:
• Initial treatment plans
• Ongoing treatment plans
• Responses to positive urinalysis/breathalyzer results
• Administrative detoxification notices
• Letter of assistance and referral for assigned patients
• Closing treatment summaries for discharged patients
• Daily activity forms
• Required state and agency recording forms
• Maintain regular communication with the MSO and attends meetings as requested
• Ensure the confidentiality of all patients and the integrity of professional staff communication and behavior
• Serve as a leader or co-leader of therapy or educational groups and provide other treatment activities
• Meet with primary supervisor for the purposes of patient clinical consultation and clinical skill development, and/or other designated supervisor staff for the purposes of reviewing patient documentation and treatment planning issues
• Coordinate assigned patient treatment with other staff departments
• Participate in Treatment Team meetings to review patient treatment progress ad status, hear and act on patient appeal of administrative action and program non-compliance issues
• Knowledge and compliance with HIPAA policies and procedures
• Participate in Federal and State substance use training and continuing education as needed to safely and effectively perform in the position
• Interact with all staff in a positive and motivational fashion supporting the company’s mission and Best Practice Patient Experience
• Support the mission with all other duties as assigned!

What You Bring:

• Academic training in the social service field and in chemical dependency treatment as required in accordance with the qualifications for a Department of Health licensed Chemical Dependency Professional as stipulated in the WAC.
• The counselor is required to maintain this status and complete continuing education requirements throughout their employment. The Counselor must also provide the agency with ongoing documentation of their current Washington Department of Health C.D.P. license credential throughout their employment.
• Minimum Two years of experience in the social service field and in chemical dependency treatment is required in accordance with the qualifications for a Department of Health licensed Chemical Dependency Professional as stipulated in the WAC.
• Opioid Treatment Program experience will be given hiring preference
• LMHC desired, but not required
• Excellent interpersonal skills and knowledge of substance use treatment planning and counseling issues
• Computer literate, with basic knowledge of Microsoft Office Suite, and electronic medical records systems, as well as a high level of initiative in keeping current with technological change
• Ability to establish and maintain effective working relationships with staff, clients, and outside contacts from a wide variety of ethnic, socioeconomic, and cultural backgrounds; good diplomatic skills, including strong conflict-resolution skills
• Excellent organizational and time management skills
• Conduct all business activities in a professional and ethical manner
• Must be able to pass required background checks and be in current compliance with all other testing, screening and credentialing as required
• Evening and weekend hours may be required
• Ability to travel as needed (minimal)

Senior Property Manager – Class A Mixed-Use Asset

Miami, Florida (Wynwood)

We are conducting a confidential search to appoint a Senior Property Manager for one of Miami’s most dynamic assets — The Gateway at Wynwood.

Located in the heart of Wynwood, this is a new-generation Class A mixed-use property combining creative office and high-footfall retail, positioned at one of the most active intersections in the city. The asset comprises 195,000+ SF of office space and ~25,000 SF of retail, with premium amenities including a rooftop terrace and institutional-grade infrastructure.

This role sits at the center of a high-growth, high-visibility environment — requiring a commercially sharp operator who understands both office performance and retail experience.

The Role

You will take full ownership of the operational and financial performance of the asset, acting as the key interface between ownership, tenants, and internal stakeholders.

This is a flagship-level role — not just operational delivery, but driving asset performance and positioning within Wynwood’s evolving market.

Responsibilities

∙ Full oversight of day-to-day operations across office and retail components

∙ Budget ownership, CAM reconciliations, and financial reporting

∙ Tenant relationship management across a diverse, high-profile roster

∙ Vendor and contract oversight, plus on-site team leadership

∙ Driving tenant experience, retention, and activation within a mixed-use environment

∙ Supporting asset strategy, leasing collaboration, and value enhancement initiatives

What We’re Looking For

∙ Proven Senior Property Manager background, or a strong PM ready to step up

∙ Class A office experience required; retail or mixed-use exposure strongly preferred

∙ Strong financial acumen — budgets, CAMs, reporting

∙ Track record within institutional or high-profile assets

∙ Ability to operate at pace in a tenant-driven, high-demand environment

∙ Strong stakeholder management across ownership and leasing teams

Why This Role

∙ One of the most relevant assets in Wynwood’s transformation into a major business hub

∙ Exposure to a fully activated mixed-use environment — office, retail, and lifestyle

∙ Modern, design-led, LEED-certified building with premium amenities

∙ Clear runway for career progression within a top-tier platform

If this aligns with your background, reach out for a confidential conversation.

Confidential Search – Senior Property Manager (Mixed-Use)

West Palm Beach, Florida

A rare opportunity to take full ownership of a high-profile Class A mixed-use asset in one of South Florida’s fastest-growing markets.

We’re looking for a commercially minded operator who can balance tenant experience, financial performance, and operational excellence across a complex, multi-use environment — and who wants a role that reflects their ambition.

The Role

You will hold full operational and financial responsibility for the asset, working directly with ownership and senior stakeholders. This isn’t a supporting role — it’s a seat at the table. You’ll be expected to think strategically, act decisively, and bring a clear commercial perspective to everything from tenant relationships to asset value initiatives.

Responsibilities

∙ Full operational oversight of a Class A office and retail mixed-use asset

∙ Budget ownership, CAM reconciliations, and financial reporting

∙ Tenant satisfaction, lease compliance, and retention strategy

∙ Vendor management, service contracts, and on-site team leadership

∙ Contribution to asset strategy and value enhancement initiatives

What We’re Looking For

∙ Senior PM background, or a strong PM ready to step up

∙ Office and/or retail asset experience (mixed-use exposure preferred)

∙ Strong financial acumen — budgets, CAMs, reporting

∙ Institutional or Class A track record

∙ Comfortable engaging directly with ownership

∙ Based in, or open to relocating to, South Florida

Why This Role

∙ High-profile asset with strong ownership backing and real market presence

∙ Genuine complexity — a mixed-use environment for operators who want more than routine management

∙ Full scope and accountability — you run the asset, not just support it

∙ Clear trajectory for growth within a well-capitalised ownership structure

If this aligns with your background, reach out for a confidential conversation.

Land Use Technician

5G is changing the world—be part of that change.

MD7, a leading provider of innovative solutions supporting mobile network operators and digital infrastructure deployment, is seeking a detail-oriented and motivated Land Use Technician to join our growing team. Our team plays a key role in advancing wireless telecommunications and electric vehicle charging infrastructure, helping connect communities and supporting the transition toward more sustainable technology.

CONDITIONS

Location: Allen, Texas

Travel: Travel up to 10% as needed for project support

Employment Type: Full-time, Permanent

IN A NUTSHELL

We are seeking an entry-level Land Use Technician to support our Wireless Telecommunications and Electric Vehicle Charging Infrastructure teams. This role contributes to projects that help expand digital connectivity and sustainable infrastructure across communities. The Land Use Technician assists Land Use Planners and Project Managers with the coordination and administration of zoning and permitting activities required for infrastructure deployment. This role requires strong attention to detail, organizational skills, and the ability to manage multiple tasks and deadlines simultaneously. The successful candidate will communicate regularly with internal teams and municipal jurisdictions while ensuring project information remains accurate and up to date. This is an excellent opportunity for someone who is adaptable, proactive, and eager to learn regulatory processes while gaining experience in land use planning within the telecommunications and energy infrastructure industries.

DAY-TO-DAY

• Assist with obtaining permits for wireless telecommunications and electric vehicle charging infrastructure projects

• Prepare, organize, and submit permit applications to multiple jurisdictions

• Maintain and update internal and external project tracking databases to ensure accurate reporting of project statuses and timelines

• Utilize Geographic Information System (GIS) tools and jurisdictional resources to research site and zoning information

• Review jurisdiction ordinances and regulations to support Land Use Planners in determining zoning compliance

• Track and monitor permitting timelines and proactively follow up with jurisdictions to support project progress.

• Communicate with municipal development departments (planning, building, right-of-way, etc.), consultants, and internal teams to coordinate application requirements and provide project updates.

• Responsibilities include preparing and submitting jurisdictional applications, maintaining project tracking systems, conducting regulatory research, and supporting the overall permitting workflow.

• Prepare daily FedEx, certified mail, and standard mail submissions related to permitting documentation

• Scan, organize, title, notate, and upload project documentation into internal systems and client databases to maintain accurate records

• Participate in client deployment calls and internal project coordination meetings

• Shadow the Land Use Planners at public hearings

DO YOU BRING?

• Valid driver’s license

• Strong written and verbal communication skills

• High attention to detail and strong organizational ability

• Ability to manage multiple responsibilities, while being adaptable with the evolving project priorities, processes and market changes.

• A proactive mindset with the ability to follow up on tasks and project requirements

• Problem-solving skills and willingness to learn new processes

• Proficiency in Microsoft Outlook, Word, and Excel

• Exposure to zoning or permitting documentation preferred

• Administrative or project coordination experience preferred

• Experience reviewing real property documents such as leases or easements preferred

• College degree preferred

We understand that you may not meet all the requirements. But if you bring the right level of commitment and enthusiasm, we believe we can achieve great things together. If you require reasonable accommodations to make your application process more comfortable, please email our recruiting team at , so we can support you accordingly.

BENEFITS

Time Off - We know the importance of work-life balance.

• 2 weeks of Vacation Time to start and grow throughout tenure
• 13 Paid Holidays
• 40+ hours of Sick Time

Rewards & Recognition - We value performance and celebrate success.

• Shoutouts on our newsletter
• Weekly Friday Huddle Recognitions

Health & Wellbeing- We take your wellbeing seriously.

• Comprehensive health, dental, vision insurance
• Voluntary coverages (Pet insurance, Long-Term Disability, Short-term Disability, Life Insurance and MORE!)
• On-site gym in office building
• Monthly company lunches and breakfast
• Private Wellness rooms
• Employee Assistance Program (EAP) – anonymous third-party support

Culture & Community- Work should be fun, meaningful, and connected.

• Monthly engagement activities
• Company-wide volunteer events for opportunities to give to your local community

Growth & Development- Your career is important to us.

• Internal career development opportunities
• Mentorship Program

Location

• Work from our prime Allen, TX office – right in the heart of the action

MD7 Core Values

Our Vision and Core Values are both foundational and aspirational at the same time. We never quit striving to improve. We’re always looking to recruit exceptional talent that shares these values as well.

Respect for the Individual

Balanced Life

Giving Back

Continuous Improvement

Extreme Service

Integrity

We want to be able to continuously innovate to empower success. That’s why, in addition to exciting career opportunities throughout the world, we also provide the best training in the industry.

Disclaimer

MD7 is an Equal Opportunity Employer. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

If you need assistance or an accommodation due to a disability, please contact us at

Job Title - Training Coordinator - Pharma Operations

Location - Easton PA

The Training Coordinator is responsible for the strategic coordination, compliance oversight, and administrative management of the employee development program within pharmaceutical operations or GMP‑regulated training. The Training Coordinator role require candidates with GMP‑regulated experience in a pharmaceutical setting. This role ensures training activities are aligned with operational demands, properly resourced, and fully compliant with company policies, OSHA standards, client requirements, and regulatory expectations. The training coordinator will maintain an audit-ready workforce ensuring employees are compliant and up to date on training records.

MUST HAVES -

• Direct experience maintaining training records in an LMS - need for accurate, audit‑ready training documentation.
• Demonstrated history of developing and delivering internal training in pharma & life sciences, as well as supporting SOP and job aid updates in regulated environments.
• Extensive experience in highly regulated FDA/GMP environments, supporting complaint management, audits, and compliance activities.
• Strong reporting skills, including trending, KPI analysis, and preparing audit‑ready materials.
• experience in warehouse‑specific training logistics, such as WMS familiarity, multi‑shift training calendars, and training around warehouse equipment certification (e.g., PIT/Forklift).
• experience with OJT verification workflows or tracking certifications/expiration dates tied to warehouse operations.
• troubleshooting classroom technology (e.g., handheld scanners or tablets used in training).

Education & Experience

• High school diploma or equivalent
• 2+ years of administrative and training coordinator experience, specifically within a background related to pharmaceutical operations or GMP‑regulated training. candidates with GMP‑regulated experience in a pharmaceutical setting.

Responsibilities:

• Develop and maintain comprehensive training schedules across all warehouse departments.
• Support facilitation of training on company policies, SOPs, safety standards, and operational systems (e.g., LMS, WMS/C3).
• Partner with warehouse leadership to ensure structured training programs are consistently executed for new hires and existing associates.

Logistics & Scheduling

• Training calendar coordination: Manage the master training calendar across 1st, 2nd, and 3rd shifts, ensuring training sessions do not disrupt peak shipping and receiving windows.
• Onboarding Logistics: Coordinate onboarding training for new associates, including safety gear (PPE) distribution, badge access, and classroom setup.
• Equipment Certification: Schedule and track practical evaluations and certifications for Powered Industrial Trucks (PIT) and other applicable equipment, ensuring only authorized personnel operate machinery.

Administrative & LMS Management

• Record Integrity: Maintain the training program within the Quality Management System and any required physical training documentation, ensuring every associate has a complete, accurate, and audit-ready training profile.
• Compliance Tracking: Proactively monitor certification and qualification expiration dates (e.g., PIT/Forklift, HazMat, Safety protocols) to prevent compliance gaps or operational disruption.
• SOP Document Control: Coordinate distribution and version control of Standard Operating Procedures (SOPs) to ensure associates are trained on current, approved processes.

Reporting & Auditing

• Audit Support: Prepare and present training documentation during internal audits, client audits, OSHA inspections, and regulatory reviews.
• Productivity Reporting: Generate reports on training completion rates and "Time to Productivity" for new hires to help Operations plan for peak seasons.
• OJT Verification: Collect, verify, and maintain On-the-Job Training (OJT) documentation to confirm hands-on competency validation by authorized supervisors.

Technical Skills:

• Advanced proficiency in Microsoft Office (Excel is critical for tracking metrics). Experience with Quality Management Systems and/or Warehouse Management Systems is a plus.
• Organization: Exceptional organizational skills with a "zero-error" approach to data entry, understanding that a missing record can lead to a regulatory finding.
• Communication: Ability to communicate clearly within a diverse workforce, from entry-level associates to senior facility management.
• Experience with "Train-the-Trainer" models in a manual labor setting.
• Ability to troubleshoot basic classroom technology (tablets, hand-held scanners used for training).
• Effective analytical, problem solving and decision-making skills (can gather and analyze data and information and draw conclusions). Able to think logically and analytically.
• Able to prioritize, organize tasks and time, and follow up. Performs responsibilities efficiently and timely. Able to balance multiple requests and meet deadlines.
• Able to work well in a team environment and as part of a team.
• Demonstrates ability to effectively lead a team to successful completion of a project.
• Knowledge of FDA and CFR requirements surrounding training

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

The Site Manager is an operations leader who will communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.

Operational Leadership

• Responsible for overseeing day-to-day operations across all service lines with an emphasis on the front-end services that include hospitality, catering, concierge, events, and reception. Other departments include reprographics, mail, and facilities management.
• Ensure seamless, high-touch guest experiences aligned with white-glove service standards.
• Implement and manage standard operating procedures, workflow optimization, quality metrics, and service delivery goals.
• Lead continuous improvement initiatives and proactively address operational issues before they escalate.
• Utilize workflow management tools to monitor service delivery and inform staffing decisions.
• Partner with cross-functional teams to ensure integration with client expectations and organizational policies.

Job Duties:

• *Establish high-end level quality of service delivery across all supported departments.
• *Implement standardized processes for all aspects of operations
• *Track operational controls and ensure management information reporting requirements are fulfilled
• *Accomplish action items from account plans
• *Maintain continuous lines of communication, keeping client services informed of all critical issues and facilitating open cooperation between operations and client services
• Follow delegations of authority for operations team
• *Partner with functional teams, adhering to appropriate corporate policies, internal controls, and reporting
• *Manage staff performance including establishing development goals, setting business objectives, establishing priorities, and providing ongoing performance feedback
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
• *Investigate and resolve issues escalated by the client(s) and communicate significant issues to the Operations

Director and client services

• Have a strong knowledge clients’ businesses and the impact of our services
• *Manage overall performance metrics of accounts/departments against contract/target metrics
• Provide team with clear communications regarding target metrics/expectations and support their achievements
• Escalate operational, compliance and financial risk areas
• *Manage the selection, induction, development, retention, motivation and performance of direct reports
• Establish a structured succession plan for key roles
• *Support new business implementation
• Cascade key business and organizational messages down to the associate level, per the appropriate channels
• Share knowledge, best practices and solution designs within the relevant management teams to ensure continuous business improvement
• Ensure that operational processes stay within agreed upon budgets and timelines
• Provide training and development opportunities and serve in mentoring role for his/her direct reports
• Compilation and issue of monthly client billing
• *Manage staff allocation through optimized scheduling and cross-training and through fostering a strong sense of teamwork
  
  

• Bachelor’s degree or equivalent experience is required
• Over 5 years’ experience and a proven track record of being a recognized leader and manager of people in a customer service and guest services high end environment
• Demonstrated record implementing solutions that have permanently resolved poor contract performance or difficult situations
• Excellent client service skills with a service-minded approach towards the client
• Proven experience in the delivery and management of complex multi-service solutions for clients
• Minimum of two years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L
  
  

RRD's current salary range for this role is $84100 to $134600 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Supervises and directs the activities of employees in the fulfillment department to ensure accurate and seamless operations within the organization and across shifts, departments, and vendors. Uses sound management principles and techniques to manage and develop talent, skills, and processes.

Responsibilities:

• Supervises employees in the kitting/fulfillment and pick-pack departments.
• Directs the activities of employees to ensure accurate communications and seamless operations within the company across shifts and departments and with vendors.
• Achieves a high level of employee efficiency and morale through leadership and the use of sound management and human relations principles.
• Maintains thorough knowledge of all manufacturing processes, ISO and SOPs, continuous improvement, equipment, safety, and other regulatory requirements.
• Works closely with customer service, scheduling, manufacturing departments, and other locations and vendors to ensure timely production and delivery of customer products.
• Effectively plans and schedules workflow through the department and modifies schedules as needed in accordance with business needs.
• Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are established and met.
• Administers policies and procedures and recommends changes as necessary. Follows positive employee relations practices. Selects and recommends candidates for hire, promotion, recognition, disciplinary action, and/or termination keeping appropriate documentation.
• Tracks and controls department expenditures and labor costs to ensure compliance with plant and department budgets. Provides reporting and analysis to management.
• Troubleshoots processes when necessary. Works with team members to resolve, and request other resources as necessary.
• Promotes a positive work environment, sound training programs, and adherence to ISO work instructions and procedures.
• Works closely with other departments to ensure the accuracy of work performed and the timely shipment of products to customers.
  
  

• Broad technical knowledge in the commercial print and/or fulfillment field.
• Demonstrated ability to successfully manage people and direct work activities.
• Strong written and verbal communication skills and the ability to communicate effectively at all levels within the organization.
• Knowledge of Windows applications; Microsoft Office products; and database systems. Experience with WCSS, WBS, Monarch Foundation, DPrint, and FM Pro ship schedules is a plus.
• Demonstrated comfort and ability to learn and leverage new systems.
• Bias for process focus and the demonstrated ability to drive process improvement. Must have demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.
• Demonstrated ability to proactively approach problems and drive for results.
• Bachelor's degree in Business, Manufacturing or related field preferred.
• 3 or more years experience in comprehensive multi-shift department management in a manufacturing environment. Printing or fulfillment environment preferred.
  
  

RRD's current salary range for this role is $67,800 to $105,800/ year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

Schedule: Monday - Friday 8:00am - 5:00pm

The Operations Supervisor is an independent leader, helping manage the day-to-day people, operations and client.

Job duties

(* denotes an “essential function”)

• *Ensure team provides outstanding service to client, while building strong customer relationships
• *Conduct time and absence for direct reports, including ensuring system accuracy and compliance with timekeeping policies and procedures
• *Create an environment conducive to service expansions and new business opportunities
• *Maximize profitability through the effective utilization of labor and resources
• *Immediately resolve any operational problems or issues
• *Produce required reports on schedule
• *Coordinate workflow within the team, prioritizing jobs and delegating duties to associates
• *Balance team’s day-to-day work assignments with projects and ad hoc requests related to mail volume, reprographics requests, conference room set up, and vendor management
• *Monitor workflow to ensure jobs are completed efficiently, accurately and within deadlines
• *Train new employees on policies and procedures
• *Address performance issues among team members
• *Work with manager to create development plans and challenging assignments for team members
• *Escalate to manager client or team concerns to proactively resolve issues
• Adhere to Williams Lea policies in addition to client site policies
• Use equipment and supplies in a cost-efficient manner
• Other duties as assigned

• Bachelor’s degree or equivalent experience
• 3 or more years’ proven experience in a customer service environment, legal or financial services industries preferred
• 3 or more years’ experience in office support including a combination of administrative, facilities, hospitality, reception, reprographics and mailroom
• Understanding of USPS regulations
• Understanding of reprographics equipment and usage
• Intermediate Microsoft Office Word and Excel skills
• Basic Microsoft PowerPoint skills
• Prior experience managing vendors preferred
• Basic P&L understanding a plus
• Demonstrated experience prioritizing competing priorities under tight deadlines
• Proven customer service skills are required in order to create, maintain and enhance customer relationships.
• Good written and verbal communication skills, including professional telephone and email etiquette.
• Attention to detail with good organizational skills.
• Must be able to meet deadlines and complete all projects in a timely manner.
• Ability to handle sensitive and/or confidential documents and information.
• Able to make independent decisions that conform to business needs and policy.
• Good problem-solving skills, with the ability and understanding of when to escalate a problem to a managerial level.
• Must work well in a team environment.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Ability to work in a fast-paced environment.
• Must be self-motivated with positive can-do attitude.
  
  

RRD's current salary range for this role is $48,500 to $70,900 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

#WLNAT

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly.

The Receptionist is responsible for providing covering the reception desk, greeting visitors and general clerical office support .

Job duties

(* denotes an “essential function”)

• * Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
• *Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary.
• *Provide high level services to staff, clients and guests.
• *Communicate with manager and client on job or deadline issues.
• Handle additional projects as assigned. Handle sensitive and/or confidential document and information *
• *Communicate with supervisor or client on job or deadline issues.
• *Meet contracted deadlines for accepting, completing, and delivering all work.
• *Troubleshoot basic equipment problems.
• Prioritize workflow.
• Interact with clients in person, over the phone or electronically.
• Adhere to Williams Lea policies in addition to client site policies.
• Use equipment and supplies in a cost-efficient manner.
  
  

• High school diploma or equivalent.
• Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.
• Exceptional customer service skills to effectively communicate with callers, visitors, client and coworkers
• Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors.
• Ability to work in a fast-paced team environment.
• Ability to handle business matters with professionalism
• Attention to detail with an emphasis on accuracy and quality.
• Intermediate computer skills including Microsoft Word and Excel
• Ability to prioritize work to balance multiple projects and deadlines.
• Excellent verbal and written communication skills.
• Self-motivated and the ability to multi-task
• Must work well in a team environment.
• Must be able to interact effectively with multi-functional and diverse backgrounds.
• Must be self-motivated with positive can-do attitude.
  
  

The salary range for this role at the noted RRD location is $24.00 - $26.00/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Plan, lead and coordinate lithography Press production to exceed internal and external customer expectations in safety, quality, productivity, schedules, housekeeping and employee relations.

Responsibilities:

• Work to eliminate all unsafe behaviors and conditions within the plant. Fully support and practice Safety Training Observation Program techniques on a daily basis. Assure the maintenance of excellent housekeeping practices and safety awareness on all shifts.
• Maintain positive communication within the Pressroom on all shifts. Communicate effectively with all internal external customers to insure that all production requirements, schedules, quality, and final deliveries of our products are satisfactory.
• Work with other members of Press Management to create the appropriate training material to facilitate the continual growth of all Press employees
• May make recommendations regarding hires, terminations, promotions, transfers, and training of Pressroom personnel. Motivate staff in support of department objectives and timely and effective schedules to ensure production goals.
• May be responsible for determining appropriate manning for each shift along with other supervisors, departments and co-workers. Coordinate manning efforts to effectively meet all quality and production requirements.
• Maintain and monitor the completion of all necessary records and documents as assigned.
• Foster the continual use and implementation of the philosophies and tools that are taught through our Total Quality Program. Promote the concept of working together as a team and with other departments to build continual improvement within the company.
• Perform other related duties as required.
  
  

• Must have the ability and willingness to work multiple shifts, including nights.
• Attention to detail
• Strong team building and leadership abilities
• Ability to teach and mentor
• Minimum High School Diploma or GED. Bachelor's degree in applicable field is preferred.
• 10 or more years working in a printing environment with exposure to multiple forms of press equipment
• Minimum 1 year experience in a supervisory or lead function
  
  

All your information will be kept confidential according to EEO guidelines.

The national pay range for this role is $69,000 to $106,300 / year. The pay range may be slightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans