Ross Jeffries Method Jobs in Usa

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

* Success. Our winning team pursues excellence while learning and evolving

* Career growth. We develop industry leading talent because Ross grows when our people grow

* Teamwork. We work together to solve the hard problems and find the right solution

* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:

* Understands that safety is the number one priority and practices safe behaviors in everything they do.

* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.

* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.

* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying \"hello\" throughout the Store as well as saying \"thank you\" with every register transaction.

* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.

* Represents and supports the Company brand at all times.

* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

* Maintains a professional appearance and adheres to the Company's dress code at all times.

* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.

* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.

* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.

* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.

* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.

* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.

* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.

* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:

* Manages Work Processes

* Business Acumen

* Plans, Aligns & Prioritizes

* Builds Talent

* Collaborates

* Leading by Example

* Communicates Effectively

* Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

* Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.

* Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:

* Ability to use all Store equipment, including PDTs, registers and PC as required.

* Ability to spend up to 100% of working time standing, walking, and moving around the Store.

* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

* Ability to occasionally push, pull and lift more than 25 pounds.

* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

* Certain assignments may require other qualifications and skills.

* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $16.00 - $16.50. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.

Sheridan Ross PC, the largest and oldest intellectual property boutique in the Rocky Mountain region with a history spanning over 70 years, is seeking an initiative-taking and skilled Patent Litigation Associate to join our dynamic Denver office. Are you a talented mid-level associate feeling confined by the rigid structure and demanding hours of a larger firm? Do you aspire to manage sophisticated nationwide patent litigation against the country's largest law firms while gaining invaluable experience and maintaining a sustainable work-life balance? If so, Sheridan Ross offers a compelling opportunity.

What you get to do:

This role offers substantial responsibility from day one. You will be actively involved in all phases of litigation, including managing discovery (including complex ESI protocols), handling discovery disputes, working closely with technical and damages experts, preparing detailed patent infringement and invalidity claim charts, drafting pleadings and dispositive motions, and contributing to Federal Circuit appeals. You will also have opportunities to mentor and train more junior associates.

What will you bring?

• A solid foundation in legal research and writing.
• A technical bachelor's degree and USPTO patent bar admittance, although USPTO admission is not required at the time of hire.
• A Juris Doctor from an ABA-accredited law school.
• Familiarity with e-discovery protocols and tools. (Relativity is preferred).
• Eagerness and interest in developing your own books of business.
• A background that includes Law Review or Moot Court. (highly valued).

What's in it for you:

Sheridan Ross is committed to the professional development of our associates. You will receive substantial training and guidance from former Big Law shareholders who have chosen to practice in a more focused and collegial environment. This position offers genuine opportunities to argue motions in court and take depositions, becoming an intricate part of our trial teams.

We encourage associates to broaden their expertise. While the primary focus is patent litigation, you will have opportunities to work on other intellectual property matters, including trademark, copyright, and trade secret cases.

We offer an 80% remote work arrangement, providing flexibility while fostering collaboration, with the expectation that you will work in our Denver office at least one day a week to ensure optimal training and mentorship opportunities.

Next Steps:

If you are a motivated mid-level patent litigation associate seeking sophisticated work, significant responsibility, a better work-life balance, and a genuine opportunity for professional growth and business development within a leading IP boutique, we encourage you to apply.

Interested candidates should submit a cover letter, resume, transcripts and writing sample to

Equal Opportunity Employer

Sheridan Ross is committed to fostering an environment that embraces and promotes equality, diversity, and inclusiveness where everyone has the opportunity to excel. We encourage our professionals to be themselves and share their perspectives, experiences, and insights. Individuals seeking employment at Sheridan Ross are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, veteran status, or genetic information, among other protected bases.

Benefit and Compensation Summary

Sheridan Ross offers a competitive pay and benefits package to full-time employees including health care benefits, personal paid time off, paid holidays, 401(k) matching, discretionary bonus, parking reimbursement, and more.

Base Salary Range: $170,000-$225,000 based on 1750 billing expectation.

We appreciate the interest of all staffing agencies and recruiters. However, we are not seeking external assistance for this role. Unsolicited resumes will not be considered.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Senior Director of Benefits is responsible for developing and leading a comprehensive benefits strategy, the design, and administration of all associates benefit programs that supports organizational goals and enhances associate experience. This role ensures that benefits offerings are competitive, innovative, cost-effective, compliant, and aligned with the company's Total Rewards philosophy and business objectives. The Senior Director will partner closely with HR leadership, Finance, Legal, and external vendors to deliver programs that attract, retain, and engage top talent in the industry.

This leader will manage and develop a high-performing benefits team, and will foster a culture of collaboration, continuous improvement, and customer service.

The Senior Director will report to the Senior Vice President of Total Rewards and will interact frequently with Executives across the Company.

The base salary range for this role is $152,200 - $241,700. The base salary range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

ESSENTIAL FUNCTIONS:

• Evaluate new programs and market trends for potential application to Ross. Assess the competitiveness of all programs and practices against industry standards and comparable companies to ensure competitive positioning of benefits programs.

• Establish annual priorities and overall benefits strategic direction, ensuring that all benefits and retirement programs are aligned with the Company's annual and long-term strategic objectives. Provide the tactical strategy to implement new benefits programs and ensure efficient ongoing operations of existing programs.

• Lead and develop team of benefits professionals focused on health and welfare, wellness, and retirement programs strategy, design and administration.

• Partner in selection and management of relationships with vendors, brokers and carriers, including monitoring of cost, service levels, processes, and accuracy of data.

o Monitor administrative costs and pricing of benefit programs and recommend cost-containment strategies.

o Evaluate effectiveness of medical management and other benefits programs.

• Oversee outsourced administration and operations of benefit and retirement plan.

• Oversee the effective communication of the Company's employee benefits plans and programs to optimize impact and understanding.

• Ensure compliance with all federal, state, and local regulations, including ERISA, COBRA, HIPAA, FMLA, ACA etc.; keep up-to-date on legal and legislative issues related to all benefit and retirement plans and maintain accurate documentation and reporting for audits and regulatory requirements.

COMPETENCIES:

People

• Building Effective Teams (for managers of People and Projects)

• Developing Talent (for managers of people only)

• Collaboration

Self

• Leading by Example

• Communicates Effectively

• Ensures Accountability and Execution

• Manages Conflict

Business

• Business Acumen

• Plans, Aligns and Prioritizes

• Organizational Agility

• Ability to influence and build relationships across all levels of the organization.

• Excellent analytical, negotiation, and communication skills.

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• Bachelor's degree in Human Resources, Business Administration, or related field.

• 10+ years of progressive experience in benefits management, with at least 5 years in a leadership role in a company of similar or larger size preferred.

• A forward-thinking and creative individual with excellent interpersonal, communication and presentation skills.

• A strategic planner with sound business skills, analytical ability, good judgment and a strong operational focus.

• Proven experience managing large-scale benefits programs in a multi-state or retail environment.

• Strong knowledge of benefits regulations and compliance requirements.

PHYSICAL REQUIREMENTS/ADA:

Job requires ability to work in an office environment, primarily on a computer.

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc.

Consistent timeliness and regular attendance.

Vision requirements: Ability to see information in print and/or electronically.

This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

#LI-HYBRID

SUPERVISORY RESPONSIBILITIES:

1-2 Senior Managers, Benefits

3-5 Benefits Associates

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

* Success. Our winning team pursues excellence while learning and evolving

* Career growth. We develop industry leading talent because Ross grows when our people grow

* Teamwork. We work together to solve the hard problems and find the right solution

* Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:

The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, treats fellow Associates with respect, efficiently follows all company best practice standards as outlined in all work centers, maintains a clean work area at all times, and ensures proper merchandise presentation. The Retail Associate is expected to be engaged in these tasks as assigned during all working hours and will be expected to perform a range of functions in all areas of the Store as business needs require. The Associate may be requested to perform additional tasks in specific situations, if performance of these tasks will help achieve our Customer service and operational goals.

ESSENTIAL FUNCTIONS:

* Understands that safety is the number one priority and practices safe behaviors in everything they do.

* Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Maintains clutter free, clear egress to emergency exits. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.

* Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times. Recognizes fellow Associates using Company recognition programs.

* Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner. Greets all Customers by making eye contact, smiling and saying \"hello\" throughout the Store as well as saying \"thank you\" with every register transaction.

* Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately. Handles all Customer issues in a courteous and helpful way, calling a member of the Store Leadership when needed.

* Represents and supports the Company brand at all times.

* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high-touch areas including the front-end, sales floor and restrooms to help maintain merchandise, customer and Team areas.

* Maintains a professional appearance and adheres to the Company's dress code at all times.

* Performs cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, and replenishing restroom supplies to help maintain merchandise, customer and Team areas.

* Performs daily assigned sizing and recovery per company best practice to ensure a neat, clean and organized store that is well-maintained and efficiently merchandised to standards.

* Expedites newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best practice to the monthly presentation guidelines and maintaining merchandise/brand name familiarity within departments to assist Customers.

* Understands the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.

* As a representative of Ross Inc., demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information, and merchandise.

* Follows all Mark-Out-of-Stock (MOS) policies, including the identification of MOS merchandise, proper processing of each piece and the notification of Store Leadership to review and approve all disposals.

* Follows all policies and procedures concerning cash, check, charge card and refund transactions, voids and offline procedures. Maintains a high level of awareness and accuracy when handling bankable tenders.

* Demonstrates a sense of urgency to efficiently perform their role. Maximizes productivity by executing all Store best practices and minimizing steps and touches in their work flow.

COMPETENCIES:

* Manages Work Processes

* Business Acumen

* Plans, Aligns & Prioritizes

* Builds Talent

* Collaborates

* Leading by Example

* Communicates Effectively

* Ensures Accountability & Execution

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.

Ability to perform basic mathematical calculations commonly used in retail environments.

PHYSICAL REQUIREMENTS/ADA:

* Ability to use all Store equipment, including PDTs, registers and PC as required.

* Ability to spend up to 100% of working time standing, walking, and moving around the Store.

* Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.

* Ability to occasionally push, pull and lift more than 25 pounds.

* Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.

* Certain assignments may require other qualifications and skills.

* Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

SUPERVISORY RESPONSIBILITIES:

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

Hamilton County Supportive Housing Team Leader Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day? Or help people navigate the tough spots in their life? And do it all while working where your hard work is appreciated? You have a lot of choices in where you work…make the decision to work where you are valued! Join the McNabb Center Team as the Hamilton County Supportive Housing Team Leader today! The Hamilton County Supportive Housing Team Leader Duties: 1.

Daily Activities Sign-in to Datis and enter the time that you started working Check Email, check previous days' daily progress notes-ensure accuracy, detail and completion Complete PM Daily Census Notes Walk the facility, Inside/outside, check each room (Ensure all mattress encasements are present and secured) Check freezers/refrigerators, food storage areas for organization needed and assign to staff to complete task.

Update menu Check in with staff on 15- hour Psychosocial education groups and chore activity (Make sure client scheduled for deep clean stays home for the day) Facilitate shift change report (Make sure your staff are reading pass-down emails) Discuss your findings from your morning walk with 1st and 2nd shift Participate with staff in food preparation/cleaning/documentation/client interaction to ensure quality and consistency Update client appointment calendar Screen PRN candidates on your assigned day Make sure you enter the time you stopped working at end of day 2.

Weekly Conduct and document weekly supervision with full-time staff/ schedule PRN staff for supervision as needed.

Check CSR spreadsheet and update Create shopping list and pick up order(s) Place food bank order and pick up Report facilities issues to Property Manager Turn in expense requests/update Sun Trust P-card site Update Treatment plans every 3 months (90 days) Ensure staff are adding documents to black medical records bag Ensure 3rd shift staff are replacing each client's 15 hour psychosocial for the week on Sundays.

3.

Monthly Monthly Fire Drill Vehicle inspection Update and submit CSRs Staff Schedules complete for the following month by the 15th of each month.

Menu/group-activity schedule due by the 25th Print and post paperwork by the end of the month EAP drills every quarter JOB PURPOSE/SUMMARY Summary of role of team : Ensure the implementation of daily activities for clients in the supportive housing program.

This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.

Summary of position : This position will ensure the implementation of daily activities for clients in the supportive housing program.

This includes activities designed to encourage client involvement in daily living skills, building upon the clients' individual strengths with an emphasis on recovery-based concepts, and ensure activities, both on-site and off-site are community based.

Is responsible for the direct supervision of the Mental Health Technicians and client's care, which requires a high level of interpersonal and supervisory skills, knowledge of recovery as it applies to the mental health setting and a high level of organization.

Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.

This individual will also be responsible for acting as a liaison with community agencies and families to advocate for the rights and preferences of clients and to facilitate the treatment process, provide advocacy, linkage, and referral services, provide mental health assessments and evaluations, facilitate groups, complete all documentation in a timely manner, participate in treatment team meetings with client's prescriber, participate in other related meetings as needed or as requested by clients and/or families, interface professionally with other agencies involved in the ecology of the family, provide therapeutic support and crisis intervention, uphold center policy and procedures, CARF standards, licensure requirements, MCO requirements, have knowledge/education in RE-ED philosophy and perform other duties as assigned.

TYPICAL WORKING CONDITIONS/ENVIRONMENT In a group home or other residential facility JOB DUTIES/RESPONSIBILITIES This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises.

Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities.

This job description does not constitute a written or implied contract of employment.

1.

Productivity Takes a lead role in hiring and retaining staff-maintains appropriate level of staffing Fills staff vacancies within 2 weeks of previous employee's termination Trains staff regarding program P&P Submits all concurrent reviews after Services Coordinator reviews each month Maintains regular office hours with variances approved by Housing Coordinator Assists in filling bed vacancies as required to ensure housing census goals Completes client's treatment plans/crisis plans; due every 3 months 100% of the time Ensures each supervised housing tech completes notes at the end of each shift Reviews all daily housing shift notes and MAR and any other Mental Health Tech documentation for accuracy and completeness ensuring all funder and CARF guidelines are met Will complete weekly note after the review of all mental health tech and housing documentation for the week Ensures each supervised housing tech attends quarterly meetings Ensures each Mental Health Tech completes required CARF training modules (Relias) Provides direct supervision weekly to Mental Health Tech and assists with personnel issues including approval of time off requests, timesheets and corrective action when warranted As needed, covers shifts to ensure staffing ratio of up to 12:1 2.

Case Manager Serve as advocate/liaison for supportive housing clients to secure services and reduce barriers to those services.

Comply with all clinical record-keeping responsibilities including, but not limited to: monthly and semi-annual productivity reports, group sign in sheets.

Maintain records of referrals and resources provided in Athena Attends and is timely to weekly Team meetings Attends supervision with supervisor on a weekly basis without tardiness Returns all texts/calls within 30 minutes of receiving the text/call.

When on call during after hour's staff returns all frontline staff texts/calls within 30 minutes of receiving the text/call in response to the need of the front line staff member.

Responds to all flags, emails and voicemails within 2 business days Maintains regular office hours with variances approved by Supervisor 3.

Reporting Verifies and completes daily the PM Daily Census (Heads on beds) Submits monthly menu to Housing Services Coordinator by the 25th of each month Ensures supervision logs are submitted to HR monthly Submits a monthly staffing schedule to services coordinator by the 25th of each month Maintains accurate spending records by ensuring receipts are uploaded and coded in SunTrust within 3 days of purchase and ensures all are coded by the end of each week Meets Program Clinical Needs Works in a multi-disciplinary team to meet the needs of the population and oversees house standards Handles client inquiries and addresses issues as appropriate Assists with and obtains mileage forms as necessary Responds to all flags, emails, and voicemails within 2 business days Completes and ensures all chart documentation within 2 business days Provides coverage as needed to meet standards of program Ensures clients are taken to Social Security office with their lease within 5 days of admission into housing to change their address and take care of any concerns in regards to their income Ensures clients are scheduled for an initial mental health intake within 7 business days of admission into housing Ensures clients are scheduled for a medical/health physical within 30 days of admission into housing, or ensures a physical was done 90 days prior to admission into housing and obtains documents for medical record Applies for food stamps for the client within 7 days of admission into housing Provides an accurate monthly coordinated schedule of activities by the 25th of each month Provides frontline staff with needed resources for daily Psycho-educational groups that coincide with the client's treatment plans Ensures the 15-hour Psychosocial Training Record is updated every 3 months in conjunction with treatment plans, this includes highlighting each area of training that correlates with each new treatment plan Ensures that the pass-down log is being utilized and reviewed, confirmed by the signature of each staff member from each shift Ensures all Patient health information is sent to medical records on a daily basis and that medical records are requested each time a client is seen by a provider in the community, unless paperwork is sent with the client Update and maintain the medications coming in and out of the house by updating and ensuring that the MAR is accurate and reflects the client's current medications prescribed 4.

Promotes and Maintains Positive Teamwork Organizes and develops team cohesion during weekly meetings with other housing Team Leaders and Services Coordinator Meets with staff in supervision on a consistent basis (once a week) to address and identify any concerns Communicates with PRN staff when needed and is made available once a week to support staff and assist with any concerns or needs staff may have Demonstrates consideration and concern for fellow workers and promotes harmonious relationships and attitudes 5.

Networking Maintains positive relationships with internal departments to meet program needs and maximize growth Develops a positive working relationship with outside agencies to meet program needs Gives and receives appropriate feedback Communicates directly and approaches conflict with a problem-solving approach COMPENSATION: Starting salary for this position is approximately $17.40/hour
- $19.85/hour based on relevant experience and education.

Schedule: Must be able to work flexible hours to meet the needs of the program, especially in regard to 24/7 programming, which entails a minimum of 40 hours a week, including a minimum of 1 week per month of 24 hour on-call, and on-site coverage during holidays with compensation of 9 additional holiday days per year.

Travel : Maintaining a dependable vehicle and certified driver status is a condition of employment.

Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.

Must be capable of driving your personal vehicle to transport clients as necessary.

Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.

Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.

Equipment/Technical Competency : Proficiency utilizing computers, cell phone, text messaging, and email are all required for this role.

Must have the ability to document in the Electronic medical record using correct grammar, punctuation, and spelling.

Equipment/Technology: This position does require use of computer, Microsoft office, Excel, virtual meetings, outside agency portals, cell phone, text messaging, and email capabilities.

QUALIFICATIONS
- Hamilton County Supportive Housing Team Leader Experience / Knowledge: Minimum of two years of related work experience Education / License: High School Diploma and 10 years' experience in direct care or a Bachelor's Degree in health related field of counseling, psychology, social work, sociology or a behavioral science field with course work or experience in the area of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual and developmental disabilities.

2 years of supervisory experience preferred.

Physical/Emotional/Social
- Skills/Abilities: Possible exposure to biological hazards.

Hearing of normal and soft tones.

Close eye work.

Lifting up to 50 lbs.

Pushing/pulling up to 150 lbs.

Frequent sitting, standing, walking, bending, stooping, and reaching.

Must pass a drug screen and background check.

Required to be certified in, and effectively implement, verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to, grasping, holding another person, getting down on knees, running, and walking.

Must be capable of assisting in utilizing non-violent methods of crisis intervention including therapeutic holding.

Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings.

Maintaining a dependable vehicle and certified driver status is a condition of employment.

Certified driver status includes having a valid driver license with F endorsement, valid car insurance, and 3 years of acceptable driving history.

Must be capable of driving your personal vehicle to transport clients as necessary.

Driving the Center van to transport clients is expected of staff in this position and requires the individual to be eligible for coverage under HRMC insurance policy.

Must be capable of driving your personal vehicle to transport clients and/or conduct Center business as needed.

The necessary skills for this position include the ability to exercise sound judgment under pressure, utilize effective decision-making skills, set and demonstrate appropriate boundaries, be an empathetic listener, have flexibility, willingness, and adaptability to working with diverse populations, effectively balance supervisory role with direct care, communicate effectively and possess good time management and organizational skills.

Location: Hamilton County, Tennessee NHSC Approved Site Apply today to work where we care about you as an employee and where your hard work makes a difference! Helen Ross McNabb Center is an Equal Opportunity Employer.

The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire.

Employment is contingent upon clean drug screen, background check, and driving record.

Additionally, certain programs are subject to TB Screening and/or testing.

Bilingual applicants are encouraged to apply.

Compensation details: 19.85-19.85 Hourly Wage PIb7c441d977bb-25448-38290013

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?

Or help people navigate the tough spots in their life?

And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Knox C&Y IST Administrative Assistant today!

The C&Y IST Administrative Assistant

Duties:

• Being on time to each shift.
• Providing direction to clients and maintaining an up to the minute schedule on the EMR.
• Responding to all calls, flags, and emails within 24 hours.

JOB PURPOSE/SUMMARY

Summary of role of team:

• The Knox CY IST team comprises of outpatient providers in the areas of therapy, case management, care coordination, and medication management.
• The team operates to serve children and adolescents from birth to 21 years of age.
• The administrative assistant will contribute to the team in the following ways.
• The administrative assistant will demonstrate and maintain a positive work climate and the overall team effort of the program.
• The administrative assistant will demonstrate a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes.
• The administrative assistant accepts additional assignments and/or changes in assignment and/or work.
• The administrative assistant promotes an environment in which the customs and spiritual beliefs of the individual are respected.
• The administrative assistant promotes clear and considerate communication to all staff and clients.
• The administrative assistant responds to all emails, flags, and phone calls within 24 hours.

Summary of position:

• Provides daily response to all phone calls directed to C&Y IST, Family Treatment Services, and Great Starts, including providing messages/notes to nurses for calls related to medication questions, answering questions of next scheduled medication/intake appointments, and other related phone calls.
• Maintain schedule for all C&Y IST staff psychiatrists and intake appointments with centralized scheduling team in order to ensure productivity standards are met.
• Assist staff to meet set productivity standards within compliance of McNabb policy and procedures.

TYPICAL WORKING CONDITIONS/ENVIRONMENT

• Typical working conditions include working in an outpatient office setting.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Maintain schedule for all C&Y IST clinicians, staff psychiatrists and APN's. Maintain schedule for outpatient clinicians for Family Treatment Services and APN, and assist in scheduling intakes for prospective clients.

• Input/print out necessary information in Athena for scheduling purposes on a daily basis. Respond to all flags, emails, and phone calls within 24 hours.
• Coordinate with centralized scheduling team on any scheduling needs for Knox CY/Merchants clinic. Coordinate with Family Treatment Program Coordinator, Great Starts Program Coordinator, and Knox CY Clinic Coordinator on daily tasks.
• Maintain cancellation list for filling in appointment purposes and update daily.
• Discusses with the staff psychiatrists any time there is a change made to the schedule throughout the day.
• Will be in the reception area for the first appointment of the day and stay until the last appointment has left the area or as assigned by supervisor.
• Makes changes in schedule as directed by supervisor in a timely manner.
• Assist in scheduling approach through Just In Time scheduling.
• Support clinic access and flow through Open Access model for intake assessments to make sure clients are seen on the day they show for intake (as able).
• iRequest a copy of each client's insurance card and scan appropriately for each face to face appointment.
• Will complete client benefits paperwork for Family Treatment Services and Great Starts clients as needed. Will ensure that each document is completed correctly and charts are updated within 24 hours of intake.

2. Manage all phone calls and messages for nurses, clinicians, and staff psychiatrists/APNs. Manage all phone calls for prospective clients of Family Treatment and Great Starts and keep an accurate log of all phone activities.

• Answer all phone calls from 8AM to 5 PM (or as assigned) Monday- Friday.
• Correctly scribe and direct all messages to the necessary staff or extension 9 out of 10 times.
• Triage priority of all calls throughout the day.

3. Primary General Responsibility

• Administrative assistant will accurately complete work 9/10 times each day of the work week.
• Administrative assistant will participate in a 90-day evaluation.
• Administrative assistant will participate in an annual evaluation.

COMPENSATION:

• Starting salary for this position is approximately $16.35 /hr based on relevant experience and education.

Schedule:

• An essential job function is a reliable, predictable 40 hour per week job, on sites, with regular attendance.

Travel:

• Position requires travel between McNabb locations.
• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.

Equipment/Technical Competency:

• Computer competency required.
• Competency in Microsoft Office, EMR, and phone systems required.
• Ability to learn and retain training on faxing, and following policies and procedures for medical documentation/PHI.

Equipment/Technology:

• This position requires the use of center computers, phones, fax machines, and email.
• Competency in these areas is a requirement of the position.

QUALIFICATIONS - C&Y IST Administrative Assistant

Experience / Knowledge:

• Previous experience working face to face with individuals in an office/clinic setting.

Education / License:

• High School diploma or equivalent degree with experience in the area of reception, administrative duties, scheduling responsibilities.

Physical/Emotional/Social - Skills/Abilities:

• HWC/CPR required.
• Must be able to hear loud and soft tones.
• Must have mental ability to exercise sound judgment under pressure.
• Must be able to lift up to 50 lbs.
• Pushing/pulling up to 150 lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.
• This position requires training and certification in and the ability to adequately implement a variety of verbal de-escalation methods and personal/client safety techniques.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

PIcb73284d

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?

Or help people navigate the tough spots in their life?

And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the FEI Crisis Team Leader today!

The FEI Crisis Team Leader

Duties:

• Responsibilities include managing two teams of four staff total, serving a minimum of 15 families at time for a period of 90 days post-crisis intervention, per team.
• Duties also include meeting with families, coordinating supports for monthly Family Team Meetings (FTM), and organizing monthly family engagement activities.
• Essential duties include providing program oversight and coordination of referrals and caseloads, including but not limited to linkage and referral to area resources, advocacy and coordination of care with other provider and social supports, crisis intervention and planning.

JOB PURPOSE/SUMMARY

Summary of role of team:

• "Family Empowerment Initiative" or "FEI" provides support to low-income families, children ages birth (0) to eighteen (18), and their caregivers.
• This includes, but is not limited to, intensive services, crisis services, self-sufficiency through trauma informed services, case coordination, peer support, parent/caregiver education, and family engagement strategies.

Summary of position:

• The Team Leader provides administrative and clinical supervision for two FEI teams, and performs all administrative duties required to adhere to the guidelines of the program.
• The Team Leader provides information and referral, agency linkage, advocacy, home visits, and follow-up services as defined by the FEI program and ensures that each team member on the team does the same for consumers on their caseloads.
• The Team Leader arranges coverage plans for their team to ensure that each consumer is seen for required program contacts per month.
• The Team leader provides crisis intervention and emergency services as needed.
• The Team Leader utilizes center wide and community services as needed for client benefit.
• The Team Leader embraces the key values of care coordination: empowerment, normalization, rehabilitation, and continuity of care.
• Ongoing networking with crisis providers for timely access to appropriate referrals and overall community outreach are required.

TYPICAL WORKING CONDITIONS/ENVIORNMENT

• This position spends the majority of their time working at Knox Children & Youth (C&Y) Center and requires both office-based clinical and administrative work and community-based clinical interactions.
• Team Leader will be responsible for engaging clients, peers, and community stakeholders in a professional and therapeutic manner.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Works in a multi-disciplinary team approach to meet clinical needs of SPMI consumers.

• Attends and is timely to weekly multi-disciplinary Team Mtgs.
• Attends and leads administrative team meeting on a weekly basis without tardiness.
• Returns all staff calls within 30 minutes as reported by supervisor.
• Responds to all flags, emails and voicemails within 2 business days.
• Responsible for ensuring all phases and activities of the Wraparound Process are done to the high quality and fidelity - accountable to family team.
• Attends required trainings by TDMHSAS or associated partners to meet program requirements

2. Completes all required documentation in compliance with Center Policy, CARF and SSOC standards.

• Ensures tx plan is complete within 30 days of admission with input from other professionals as evidenced by signatures of APN/MD and Peer Support Worker
• Completes Crisis Plan, DLA-20, Individual Service Plan (ISP) and eligibility assessment on all clients
• Completes No Harm contract at ct.'s first sign or report of SI, HI, or thoughts of harmful behavior.
• Progress notes within one working week of encounter.
• Ensures that all clients have a current ROI for their PCP and other active providers (daycare, school, therapists, additional providers, etc…)
• Completes seven-day contact on all post-hospital clients.
• Complete an assessment of the family including Child and Adolescent Needs and Strengths (CANS) assessment, Caregiver Strain Assessment, and other national evaluation tools to develop a care plan.

3. Engages clients and their families in the treatment process providing treatment planning, linkage, referral, and advocacy for each client.

• Ensures each client is contacted within 24 hours of referral
• Creates goals with the ct. based on their input as well as input from family/other systems AEB treatment plan signatures by all parties.
• Creates and implements treatment interventions based on the treatment plan goals.
• Utilizes family strengths and empowers the family to implement effective interventions as evinced by documentation of activity in the progress notes.
• Makes referral to less intensive services upon anticipation of discharge
• CM works with the ct. for up to 90 days to ensure transition to less intensive services.
• The Team Leader monitors outcome measures to ensure quality and effectiveness (QA/QI) and quarterly QRR.

4. Ensures that the program meets monthly requirements

• Continually monitors admissions and referrals to ensure timely assignment to caseloads
• Monitors productivity on a weekly basis in supervision AEB document tracking logs
• Ensures coverage is met for clients when staff are out on leave or during vacancies
• Ensures vacancies are filled with qualified candidates AEB use of applicant screening profiles
• Submits monthly report to supervisor by the 5th business day of each month.

5. Provides administrative supervision to FEI teams

• Provides support to staff through positive reinforcement, open communication, honest feedback and constructive criticism on a daily basis.
• Completes written documentation of verbal and written corrections pertaining to staff and forwards to HR.
• Meets with each case manager individually on a weekly basis for supervision
• Shares information re: policies and procedures with staff as policies change
• Ensures each staff is following Center Policy and Procedure via monitoring in weekly sessions and periodic chart reviews.
• Assists staff with difficult cases by attending home visits with the staff on an as needed basis.
• Makes suggestions for interventions with clients on a weekly basis
• Provide continuous check-ins with team members.

COMPENSATION:

• Starting salary for this position is approximately $21.08/hr based on relevant experience and education.

Schedule:

• Primary working hours are Monday through Friday, and should be provided at times that meet the needs to the families served.
• On site supervision is preferred, and position must be available via phone if a function of the position requires being out of office.

Travel:

• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.

Equipment/Technical Competency:

• Ability to use a computer and basic office software is required, including but not limited to Office Word, Excel, Outlook and be able to utilize EMR for clinical documentation.

Equipment/Technology:

• This position requires the use of computer skills with an electronic medical record (EMR), and telehealth/televideo services may be offered as part of the service delivery.
• Staff will be expected to maintain work with a Center cell phone and computer.

QUALIFICATIONS - FEI Crisis Team Leader

Experience / Knowledge:

• Must have course work and or experience in the areas of cultural diversity, human development, etiology and treatment of mental illness, alcohol and drug abuse, physical and sexual abuse, suicide, and intellectual/developmental disabilities.
• Two (2) years work experience with SPMI populations preferred.
• Excellent verbal, written, and computer skills are necessary in order to work effectively and collaboratively with clients, collaborating agencies, and community professionals, as well as maintaining proper documentation.
• Clinical staff members must possess reliable transportation, a valid driver's license with an F endorsement OR the ability to acquire an F endorsement on driver's license in order to transport clients as needed.
• Transporting clients in a personal or Center vehicle is an essential function of this position.

Education / License:

• A Bachelor's degree in a health related field of counseling, psychology, or social work or must be licensed as a nurse (LPN or RN).
• LPNs must have fifteen (15) semester hours of behavioral health and two (2) years of behavioral health care experience.
• Candidates with a Bachelor's degree in rehabilitation, occupational therapy, criminal justice, and education must have fifteen (15) college-level semester hours of coursework in behavioral health and at least two (2) years of work experience in the behavioral health setting working with children.

Physical/Emotional/Social - Skills/Abilities:

• Outpatient/Community based environment.
• This position requires training and certification in and the ability to adequately implement a variety of verbal de-escalation methods and personal/client safety techniques.
• Must have mental ability to exercise sound judgment under pressure.
• Must have an F endorsement and a valid Driver's License.
• This position requires utilizing a personal dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• An essential job function is a reliable, predictable 40 hour per week job, on site and in the community, with regular attendance.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

PI92f51836ba2f-3631

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?

Or help people navigate the tough spots in their life?

And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the FEI Care Coordinator today!

The FEI Care Coordinator

Duties:

• Responsibilities include serving a minimum of 15 families at time for a period of 90 days post-crisis intervention.
• Duties also include meeting with families, coordinating supports for monthly Family Team Meetings (FTM), and organizing monthly family engagement activities.

JOB PURPOSE/SUMMARY

Summary of role of team:

• "Family Empowerment Initiative" or "FEI" provides support to low-income families, children ages birth (0) to eighteen (18), and their caregivers.
• This includes, but is not limited to, intensive services, crisis services, self-sufficiency through trauma informed services, case coordination, peer support, parent/caregiver education, and family engagement strategies.

Summary of position:

• The Care Coordinator provides trauma-informed, family-centered services to children and youth experiencing a mental health crisis, including those referred from mobile crisis units, crisis stabilization units, walk-in centers, emergency departments, psychiatric hospitals, and other acute care settings.
• The Care Coordinator provides linkage to community resources, clinical services, and natural supports related to the child/youth.
• Engagement in both person, and collateral contacts required. Staff will be an active participant in FTM to create the Individualized Services Plan (ISP).

TYPICAL WORKING CONDITION/ENVIRNMENT

• This position spends the majority of their time working at Knox Children & Youth (C&Y) Center, and seeing individuals in their homes and community.
• With program development, attendance to community and Center running meetings is required.
• In person attendance is preferred.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

1. Direct Care

Initial Contact:

• Make initial contact with the referred family within twenty-four (24) hours of receiving the referral.

Initial Visit:

• Provide initial intake in partnership with the Peer Support Specialist visit within 72 hours of referral.

First Month of Services:

• Conduct a minimum of one face-to-face, in-home visit or one telephonic or video contact with the family each week during the first month of services.

Second and Third Months of Services:

• Conduct a minimum of one face-to-face, in-home visit or one (1) telephonic or video contact with the family each week during months two and three.
• Ensure that at least one of these weekly contacts is a face-to-face, in-person visit every other week during months two and three. One face-to-face, in person meeting can be the monthly FTM.
• Complete an Eligibility Assessment and Assessment Plan for each eligible Low-income family within ten business days of initial contact.

2. Quality Care

• Responsible for ensuring all phases and activities of the Wraparound Process are done to the high quality and fidelity - accountable to family team.
• Provide outreach and engagement to families upon referral to the program by conducting initial phone contact and the intake process with the assistance of the Peer Support Specialist (PSS).
• Complete an assessment of the family including Child and Adolescent Needs and Strengths (CANS) assessment, Caregiver Strain Assessment, and other national evaluation tools to develop a care plan.
• In partnership with the PSS, provide face-to-face direct service hours to families including support, referrals and assistance with the development of positive parenting, safety planning, basic life skills and parenting a child/youth with special needs.
• In collaboration with the PSS, assist families in developing a list of individuals they want to attend the Family Team Meetings.
• Ensure that the wraparound process is family driven and that families experience ongoing participation in and ownership of their care plans.
• Provide liaison functions for the team members and service providers.
• In collaboration with the PSS, creation of the family team and scheduling of case conferences/family team meetings in collaboration with PSS and family members.
• As a result of the family team process, develop, and coordinate Individual Service Plan (ISP) with the family and PSS.
• Linkage to community resource, clinical services, and natural supports related to the child/youth.
• Be available for crisis calls; collaborate to provide support during the crisis and following the crisis.
• Ensure that crisis safety plan and assessment are completed, in collaboration with all service providers.
• Skill building with child/youth as appropriate.
• Maintain and build community relations, through education and advocacy and participating in external meetings such as the Community Advisory Board (CAB), Council on Children's Mental Health (CCMH) meeting and other meetings related to children/youth and families.
• Collaborate with program supervisor to train staff, provide field case consultation and support to new staff.
• Encourage youth and family voice and choice.
• Be knowledgeable and sensitive to the culture of the youth and family and effectively convey that to team members.
• Empathize with families.
• Focus on empowering children/youth and families.
• Display strong organizational skills and be a self-starter.
• Strong desire to help people.
• Promote active listening.
• Be flexible.
• Be able to articulate the strengths of the youth and family to team members.
• Celebrate and acknowledge differing points of view.
• Manage potentially tense and/or uncomfortable situations and conversations'.
• Be able to reframe negative comments into need statements.
• Summarize key points.
• Be able to brainstorm an evaluate ideas without judgment.
• Promote and support the consensus of effective action plans.
• Provide continued focus on goals setting and goal attainment.
• Provide continuous check-ins with team members.
• Monitor and support team members to complete assigned action steps.
• Knowledge of children and youth who have emotional and behavioral disorders.
• Knowledge and experience with the juvenile justice, education, and/or other child-serving systems.
• Desire to help and support families, with strong customer services skills.
• Commitment to system of care principles, cultural competency and effective teamwork.

3. Complete all documentation in compliance with CARF, insurance and funding standards.

• Maintain up-to-date case records on each client, family, including weekly contact reports, service agreements, evaluations, and termination summaries.
• Completes and signs EMR progress notes within two business days of encounter.
• Ensures that all clients have an up to date ROI, care plan, crisis plan, consent to contact after discharge, DLA-20, and updated signature admissions page every 6 months, and as needed.
• Creates and coordinates treatment interventions that are reflected in progress note documentation based on the ISP goals.
• Provides completed Daily Contact Logs to supervisor by date assigned.
• Attends supervision with program supervisor.

4. Team Atmosphere

• Participate in teamed-based supervision meetings.
• Team maintenance and transition coordination.
• Display effective communication.
• Be approachable and engaging.
• Ability to promote teams that are cohesive and promote trust.
• Display a knowledge of child serving systems and local resources.
• Works effectively as a team contributor on all assignments.
• Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
• Is expected to have regular and predictable attendance, and the ability to work cooperatively with others.
• Demonstrates a consideration and concern for fellow workers and their jobs and promotes harmonious relationships and attitudes.
• Accepts additional assignments and/or changes in assignment and/or work.
• Promotes an environment in which the culture and spiritual beliefs of the individual are respected.

5. Completion of expected monthly productivity report, to be provided to supervisor by the 5th
of the following month.

COMPENSATION:

• Starting salary for this position is approximately $19.34 /hr based on relevant experience and education.

Schedule:

• Primary working hours are Monday through Friday, and should be provided at times that meet the needs to the families served.
• On site supervision is preferred, and position must be available via phone if a function of the position requires being out of office.

Travel:

Equipment/Technical Competency:

• Position requires working knowledge of Excel, Word, Microsoft Office, and any other platforms required by funders.
• Position requires regular use of a computer, and appropriate phone etiquette.
• Position is required to respond to all voicemails, emails and messages within 24 hours.

Equipment/Technology:

• Position requires a cell phone, in the event staff need to contact the position when not in the office.
• Cell phone may be provided by the Center or reimbursement for these expenses is considered.

QUALIFICATIONS - FEI Care Coordinator

Experience / Knowledge:

• Must possess a minimum of B.A or B.S. degree in social work, psychology, or related field with a preferred minimum of two (2) years clinical intervention experience in serving youth with SED or emerging adults with mental health conditions.
• Ability to create effective relationships with individuals of different cultural beliefs and lifestyles.
• Effective verbal and written communication skills.
• Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to develop and deliver case presentations.
• Ability to analyze complex information, and to define and solve problems.
• Ability to work effectively in a team environment.
• Ability to work in partnership with peer/family support specialists with lived experience.

Education / License:

• A minimum of a bachelor's degree in a social or behavioral science or other related acceptable field with one to three years' experience or training in social services.

Physical/Emotional/Social - Skills/Abilities:

• This position requires utilizing a personal, dependable vehicle to conduct Center business.
• Maintaining a dependable vehicle and certified driver status is a condition of employment.
• This position also requires that the employee have an F Endorsement on his/her Driver License to be available to transport individuals as needed.
• Required to be certified in and adequately implement verbal and physical de-escalation techniques that include a wide range of bodily movements including but not limited to grasping, holding another person, running, and walking.
• Physical de-escalation techniques will only be implemented at Helen Ross McNabb Center facilities, and not in community settings.
• Additionally, an essential job function is a reliable, predictable 40 hour per week job, on site and in the community, with regular attendance.
• Hearing of normal and soft tones.
• Close eye work.
• Valid driver's license.
• Lifting up to 50lbs.
• Frequent sitting, standing, walking, bending, stooping, and reaching.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

Compensation details: 19.34-19.34 Hourly Wage

PI6afc209a2d94-3631

Company Description

Lund-Ross Constructors was founded in Omaha in 1987 by Larry Lundquist. Now in our 40th year in business, we construct projects across the Midwest in the multi-family, educational, religious, non-profit and public sectors.  Best known for the renovation of many of the most iconic buildings in the area, Lund-Ross is also recognized as a construction partner with many non-profit organizations and is a proud supporter of our community.

Currently, we employ a full-time staff of more than 45 people consisting of experienced project managers, superintendents, field engineers, field craftsmen, and administrative professionals, each committed to our clients and the development, construction and long-term success of their facilities.

Our projects have earned more than 30 Excellence in Construction Awards from Associated Builders and Contractors (ABC) including ‘Project of the Year’ four times.

Repeat clients are the basis of our success. Our typical project is a third or fourth effort with a client that trusts Lund-Ross to deliver the same results we have in the past. Contact us about building your next project and a trusted relationship.

Role Description

This is a full-time on-site role located in Omaha, NE for a Pre-construction Manager/Estimator. The role involves managing pre-construction processes, including cost estimation, budgeting, and developing project timelines. Key responsibilities include reviewing project plans, overseeing project scope and specifications, preparing cost estimates, and collaborating with architects, engineers, and subcontractors. The position also requires maintaining strong relationships with clients and ensuring compliance with construction safety standards.

Qualifications

• Experience in Construction, Project Control, and related technical aspects of pre-construction and project management.
• Proficiency in Budgeting and cost estimation to ensure financial and resource planning accuracy.
• Demonstrated Supervisory Skills to manage teams effectively and lead pre-construction processes.
• Knowledge and commitment to Construction Safety practices to ensure workplace safety and compliance with regulations.
• Strong communication, organizational, and problem-solving skills.
• Ability to work collaboratively with cross-functional teams including architects, engineers, and subcontractors.
• Bachelor’s degree in Construction Management, Civil Engineering, or a related field preferred.

Help Others, Make a Difference, Save a Life.

Do you want to make a difference in people's lives every day?
Or help people navigate the tough spots in their life?
And do it all while working where your hard work is appreciated?

You have a lot of choices in where you work…make the decision to work where you are valued!

Join the McNabb Center Team as the Healthy Families Family Resource Specialist today!

The Healthy Families Family Resource Specialist

1. Manages referrals to the Healthy Families program in accordance with the Healthy Families America model requirements, including.

• Attempting contact with all referrals within 24 to 48 hours of receiving the referral.
• Contacting each referred family a minimum of 2 times a month during the first trimester and second trimester and until the family is assessed.
• Contacting each referred family a minimum of 1 time per week during the third trimester and until the family is assessed.
• Contacting each referred family a minimum of 2 times per week once the infant is born and until the family is assessed.
• Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation.

2. Initiates and conducts screenings for families interested in the Healthy Families program.

• Conducting screening on all families using the Healthy Families Screening Tool and Contact Form.
• Ensuring all necessary data related to referrals and screenings is inputted correctly into the Heathy Families America Entrance to Exit log that is submitted for accreditation.

3. Initiates and conducts welcoming, quality, and engaging assessments for all families enrolling in the Healthy Families program in accordance with the core Healthy Families America model standards, including.

• Completing the validated Family Resilience and Opportunities for Growth (FROG) Scale with newly enrolling families.
• Helping families identify their family strengths and areas of need
• Ensuring the FROG assessments are completed prenatally or within 3 months of the infant's birth.
• Preparing each FROG for review by supervisor.
• Reviewing each FROG with supervisor.

4. Promotes the Healthy Families program by.

• Maintaining quality and positive relationships with referring organizations.
• Providing referring organizations follow up on every referral received, including whether or not the family declined services.
• Represents the program at formal community venues to promote the program and facilitate referrals.
• Attending monthly Community Advisory Boards to ensure close communication occurs between Healthy Families program and community resources.
• Collecting Memorandum of Understandings from formal community partners.

5. Maintains documentation of services, quality measurement tools, and tracking forms in accordance with the Health Families America model, including.

• Submitting monthly Family Assessment Worker reports by the third day of the month
• Maintaining the Referral Log submitted for accreditation.
• Maintain the Closure Log submitted for accreditation.
• Entering all screening, FROG, and Closure information onto tracking spreadsheets submitted for accreditation.
• Tracking all outreach and community event participation used in the accreditation process.

6. Maintains completion of required supervision, including.

• Ensuring weekly reflective supervision.
• Ensuring documentation and tracking information is prepared ahead of supervision for review.

7. Completes required trainings in accordance with Healthy Families America model standards, including completing.

• 28 hours of initial Foundations for Family Support Core Training.
• Annual Child Abuse and Neglect training.
• Annual service population-focused training.
• Annual McNabb Center Relias trainings, CPR and First Aid, and Handle with Care trainings.
• 15 hours of Infant Mental Health Training annually to maintain Endorsement.

8. Achieve and maintain Infant Mental Health Endorsement through the Tennessee Association of Infant Mental Health, including.

• If hired without an Endorsement, will submit application on Endorsement Application System, uphold Ethics Code, achieve mandatory references, and complete and submit 30 hours of required infant mental health training within first year of employment.
• Once Endorsement is achieved or if hired with an endorsement, will maintain endorsement every year but completing and submitting 15 continuing education hours and updating the Code of Ethics review process annually.

9. Takes an active role in ensuring the McNabb Center completes and maintains Healthy Families America Accreditation, including.

• Familiarizing self with the more than 150 required Policies and Procedures.
• Ensuring all documentation is maintained for accreditation.
• Ensuring trainings are maintained.
• Ensuring home visiting rates are tracked and home visits are completed.
• Completed accreditation interview.

10. Utilizes Reflective Practices in all aspects of work, which includes but is not limited to.

• Using the 7 Core Healthy Families America Reflective Strategies with all families during home visiting services.
• Maintaining interest in and the ability to see things from multiple points of view.
• Using an ecological perspective when working with families.
• Maintaining up-to-date knowledge of infants, toddlers, and attachment and the ability to their relationships with their caregivers.
• Using self-awareness by being clear on one's own values and triggers and how these things influence their perceptions and interpretation of family needs and the impact on families.
• Maintaining a balanced and realistic view of relationships including positive and negative aspects.
• Talking about and thinking about relationships and personal feelings that arise during supervision.
• Considering another person's feelings, wants, needs, and states of mind so interactions and responses can be intentional.
• Ensuring if ruptures occur with a family, they are repaired.
• Taking responsibility for their own contributions and reactions to difficult situations.
• Tolerating ambiguity.
• Recognizing and taking action when one's self needs to be put in a more balanced state.

JOB DUTIES/RESPONSIBILITIES

This job description is not intended to be all-inclusive; and employee will also perform other reasonably related job responsibilities as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. Moreover, management reserves the right to change job descriptions, job duties, or working schedules based on their duty to accommodate individuals with disabilities. This job description does not constitute a written or implied contract of employment.

COMPENSATION:

• Starting salary for this position is approximately $16.71 - $17.76 /hr based on relevant experience and education.

QUALIFICATIONS - Healthy Families Family Resource Specialist

Experience:

• One-year experience providing evidence-based home visiting services preferred.
• Experience working with young children and families required.

Education / Knowledge:

• Bachelor's degree in Social Work, Psychology, or related field preferred.
• High school diploma and lived experience required if not Bachelor's Qualified.
• The Association of Infant Mental Health in Tennessee (AIMHITN) Infant Mental Health Endorsement preferred.
• Required to apply for AIMHITN Infant Mental Health Endorsement within the first year of employment if hired without endorsement.
• Training and knowledge in infant and early child development and parenting skills required.

Physical/Emotional/Social - Skills/Abilities:

• To perform this job successfully, an individual must have excellent communication skills with colleagues and clients.
• Must be able to build quality and caring relationships with clients where clients feel supported and heard.
• Must be able to maintain a trauma-informed approach when serving families.
• Must maintain appropriate boundaries with clients and colleagues.
• Willingness to engage in building reflective capacity.
• Must be able to manage a flexible schedule and multiple tasks.
• Must be able to use reflective practices in working with families.
• Must be able to work with diverse populations in culturally sensitive ways.
• Must have an F endorsement and be able to drive for work-related duties.
• Must be able to utilize a dependable vehicle for home visitation services.
• Certification and training in verbal de-escalation strategies required.

Location:

• Knox County, Tennessee

Apply today to work where we care about you as an employee and where your hard work makes a difference!

Helen Ross McNabb Center is an Equal Opportunity Employer. The Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment.

Helen Ross McNabb Center conducts background checks, driver's license record, degree verification, and drug screens at hire. Employment is contingent upon clean drug screen, background check, and driving record. Additionally, certain programs are subject to TB Screening and/or testing. Bilingual applicants are encouraged to apply.

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