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B I R G E & H E L D

Investing in Communities to Transform Lives.

Who We Are

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

Position Overview

The Customer Experience Associate plays a pivotal role in delivering exceptional customer service to prospective and current residents. This individual is responsible for fostering strong relationships, understanding the unique needs of prospects and residents, addressing day-to-day challenges, and collaborating with cross functional teams to ensure seamless operations. They act as the first point of on-site contact for residents and prospects, representing the company’s commitment to quality and satisfaction. The success of this role will be measured by attainment of a predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level.

Key Responsibilities

Relationship Building with Prospects

• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Engage proactively with prospects to build strong relationships and create a positive first impression of the company.
• Assist potential residents by providing detailed information about available units, community amenities, and leasing options.
• Follow up with leads from the off-site sales and leasing team to support lease closings and maintain a seamless prospect journey.
• Implement and support resident events or activities to enhance the community experience.

Understanding Prospect and Resident Needs

• Conduct needs assessments to match prospects with the most suitable units based on their preferences and requirements.
• Develop a thorough understanding of apartment layouts, features, and community amenities to address inquiries with confidence and accuracy.

Resident Resolution

• Serve as the primary point of contact for residents reporting concerns, ensuring timely responses and resolutions.
• Troubleshoot and resolve minor resident concerns, including maintenance requests, billing questions, and general inquiries.
• Collaboration with the Resident Screening team (as integrated into your property portfolio(s)) to optimize leasing performance and align with property goals through standard communication channels and routine touchpoints.
• Track and manage all leasing data, including prospects, applications, and resident information, within the company’s software systems.
• Coordinate with the Resident Screening team to confirm applications are processed timely and applicants are well informed and prepared for the move-in procedure.

Data Management

• Maintain accurate and up-to-date records within the company’s property management software (Onesite).
• Prepare and present regular reports on resident satisfaction, leasing performance, and operational key performance indicators (KPIs) to leadership.

Collaboration with Central Property Operations

• Resident Screening: Partner with the Resident Screening team to ensure applications are processed quickly and accurately, while preparing residents and units for a smooth handoff back to the site for move-in execution after screening and lease completion.
• Resident Services (Renewals & Billbacks): Collaborate with Resident Services to ensure timely renewal pricing is available and communicated, and that move-out damages are documented and submitted promptly to support accurate billbacks.
• Accounts Receivable (AR): Work alongside the AR team by providing on-the-ground resident context, assisting with delivery of hard notices when needed, and supporting collection efforts through direct resident communication.

Day-to-Day Tasks

• Assist in handling various administrative tasks, including preparing leasing documents, updating resident records, and managing correspondence.
• Support community events or initiatives aimed at enhancing resident experience.
• Understand and adhere to standard operating procedures.

Education, Experience, And Skills

• Demonstrated passion for customer service.
• Strong interpersonal skills with a customer- focused mindset.
• Strong verbal and written communication skills.
• One (1) year or more years in a customer service, sales, or customer facing role.
• Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement next steps.
• Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools.
• Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community.
• A desire for professional development and continued learning.
• Ability to manage one’s time.
• Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands.

What We Offer

• Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

Who is Pioneer Golf?

• A well-established, Scottish-owned golf travel company in Austin, TX (located at Bee Cave Rd & Loop 360) that organizes hundreds of international golf trips for its mostly American and Canadian customers. Our clients are groups of friends or fellow country club members who are headed abroad for a golf trip.
• One of the two largest golf tour operators servicing Scotland. Scotland is the #1 destination worldwide for the traveling golfer. The third largest golf tour operator servicing Ireland/Northern Ireland (the #2 destination worldwide).
• An official distributor of tee times for the St Andrews Old Course, arguably the most famous golf course in the world and certainly the oldest.
• Current focus is Scotland and Ireland but expanding destination offerings and looking forward to growing significantly over the next few years.
• Currently, we are a team of 20 individuals.
• The company is well-poised to grow significantly, and we are in the process of building a great team. Revenues and staff have doubled over the last 4 years.

Job Description

• Inside Sales
• Comfortable making 20-40 calls per day
• Ability to close deals and collaborate with internal teams as there’s many moving parts to the business. Organization and email communication management is paramount.. 
• This role’s responsibility is converting incoming leads to a completed sale. Our customers generally come to us to plan their dream golf vacation. We do not require cold calling or pushy sales tactics, but rather our approach is simply to be knowledgeable and informative to those seeking to select a company to arrange their trip. Our industry is competitive, and we strive to offer a level of service second to none and delivered with the utmost professionalism. We sell our reputation and level of service.
• This position is 100% in office (i.e., not hybrid or remote). Full-time, Monday through Friday 7:00am to 4:00pm. Alternative schedule is Tuesday through Friday 7:00am to 4:00pm plus Saturday 8am to 5pm. 
• Training takes about 2-3 weeks depending on previous knowledge and aptitude.
• Since our industry appeals to many who are passionate about golf and/or travel, we receive many applicants so please do both of the following if you’d like us to prioritize your application: 1) Apply via LinkedIn and 2) Send an email with a cover letter and resume to the Managing Director of Pioneer Golf. Her email address is her first name followed by @ . Her first name can be found on our “About Us” page on our website. We will respond to applicants who do this within a day!

Ideal Candidate:

• A golfer who is passionate about the sport.
• Someone interested in travel and/or tourism hospitality. 
• A skillful communicator who can relate to golfers and can build rapport quickly over the phone.
• Motivated and driven to meet/exceed goals and objectives.
• Someone with a genuine interest in helping others have a trip of a lifetime. 
• Good-humored, kind, strong work-ethic, and smart.
• Sales Experience: 3 years of sales (preferred)

Salary:

A base salary plus commission on sales. OTE between $65,000.00 - $75,000.00 the first year. The second year, good performers generally get close or hit $100,000. In the third year, a good performer is generally making $100,000 - $120,000 plus.

Benefits:

• A pleasant, friendly environment that is very team focused.
• Matching Retirement plan - 100% match (dollar for dollar) up to 3% of salary
• Health, Dental, and Vision insurance with a 50% company contribution
• Total of 27.5 to 29.5 days (approximately 5-6 weeks) of paid time off classified as follows:
• Vacation: 10 days (increases with tenure)
• December Holiday Reward: 5 days - December holiday reward of an additional 5 days (accrues depending on start date) and serves as reward for helping with our emergency phone.
• Personal/sick days annually: 5 days (accrues monthly)
• 7-9 paid Public Holidays annually
• Half-day on birthday

Pay: $50.00 - $60.00 per hour

Why This Is a Great Opportunity

• Lead architecturally distinctive, high-end custom home builds where craftsmanship actually matters
• Strong hourly pay plus overtime at time-and-a-half, with regular increases based on performance/experience
• Real support: company-provided iPhone + laptop, mileage reimbursement for job-related driving
• Solid long-term package: employer-paid medical for the employee after a 60-day waiting period + 401(k) with company match
• Stable, reputable builder with a long track record and a steady pipeline of upcoming projects

Location

• On-site in the Santa Barbara area (you’ll be out in the field running high-end residential jobs where decisions get made)

Note: (Must-have qualifications)

• Must have 10+ years in construction and 5+ years supervising or managing high-end custom residential projects (this is non-negotiable)
• Must be organized, detail-oriented, and computer proficient
• Must have strong communication and leadership skills

About Our Client

Our client is a boutique general contractor specializing in architecturally distinctive, high-end custom residences throughout Santa Barbara. They’re known for craftsmanship, precision, and white-glove service, partnering closely with top architects, designers, and discerning homeowners.

Job Description

• Run day-to-day jobsite operations as the Superintendent on high-end custom residential builds
• Drive the schedule, quality, and field execution to deliver projects on time and within budget
• Coordinate subcontractors, vendors, architects, designers, and clients to keep work moving smoothly
• Enforce safety, jobsite standards, and clean, professional site operations
• Uphold a high bar for craftsmanship, integrity, and client experience throughout the build

Qualifications

• 10+ years of construction industry experience
• 5+ years supervising and or managing high-end custom residential construction projects
• Strong leadership, communication, and relationship management skills
• Highly organized, detail-oriented, and computer proficient
• Track record of successful project execution in luxury or high-end residential environments

Why You’ll Love Working Here

• You’ll be trusted to run the job, not micromanaged
• Work is premium, detail-driven, and design-forward (not cookie-cutter production)
• Clear path to grow with a stable builder and steady future pipeline
• Benefits that matter for field leaders: medical, 401(k) match, tools provided, mileage reimbursement

JPC-533

Job Type: Full-time

Benefits:

• Dental insurance
• Paid time off
• Retirement plan
• Vision insurance

The Leasing Administrator assists the VP of Leasing and Investments along with the Legal Team in the timely and accurate preparation, execution, and abstracting of all leases. This individual must maintain high productivity levels to ensure each project is completed in a fast-paced, accurate, and organized manner. This individual is also responsible for estoppels and SNDAs as required on the purchase or sale of a property. 

Essential Duties – Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

·      Prepare and distribute executed LOIs as needed

·      Redline new LOIs as needed

·      Draft initial leases, amendments, and exhibits at the request of the Legal Team in an accurate and timely manner

·      Abstract final leases, route for approval and execution

·      Distribute executed leases to tenants as required

·      Provide key dates such as due diligence, permit contingencies, delivery dates, plan approvals, and acquisition dates to Development Team and other teams

·      Identify, task out and track all lease obligations

·      Manage and track leases and their corresponding obligations throughout the lifecycle of a lease

·      Send lease documentation to brokers and request first half commission invoices on a regular basis

·      Calculate commissions due to brokers and ensure accuracy of broker invoices and submit for payment

·      Acquire SNDAs and MOLs from tenants as needed

·      Issue rent commencement date notices to tenants

·      Prepare and email acquisition notices

·      Email change of ownership documentation to tenants upon purchase of existing building

·      Coordinate signage with Dealmaker and Development Team

·      Review marketing packages for accuracy of lease information

·      Create and send ROFR notices

·      Prepare and send estoppels on a regular basis as well as SNDAs when required

·      Determine if any commission payments need to be made at closing

·      Input and track tenant dates and deliverables in the internal tracking system

Marginal Duties

·      Prepare lease amendments for approvals and signatures as needed

·      Update key dates based on amendments or extension notices in software program for Development Team

·      Process renewals with VP of Leasing, Chief Legal Officer and CEO as required

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

·      Must possess excellent communication skills and exchange information with others accurately.

·      Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

·      Exceptional organization in managing time with the ability to prioritize multiple projects simultaneously and meet strict deadlines. 

The ideal candidate should have a positive, can-do attitude and…

·      Be First. Be Fast. Persist. Plain and simple: we’re responsive, quick to action, and we tirelessly fight through everyday challenges.

·      Do More. Be More. We believe that if we’re not exceeding expectations, we’re not doing enough. On every level, we do more because that’s how we’re wired.

·      Be Direct. Show Respect. We’re straight shooters when it comes to our clients and team. Honesty and respect go a long way in the world of business. And life.

·      Be Flexible. Embrace Change. Every day is a new day with new challenges. We know that’s just how the world works. So, we’re always prepared to adapt in order to succeed. 

·      Be Inspired. Be Proud. We’re motivated to do work that inspires us. We have pride and passion in everything we do. 

·      Say It. Own it. Accountability is key here at SimonCRE. So, we say what we mean and do what we say. 

·      Dream Up. Team Up. We dream big and work together to make things happen. Around here we KNOW teamwork makes the dream work. 

·      Be Helpful. Build Trust. When people think of us, we want them to think of a company that is nothing but helpful.

Supervisory responsibilities- None

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·      General office environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·      Must be able to remain in a stationary position for long periods of time

·      Minimal lifting and carrying up to 25 pounds

Travel Required- None

Required Education, Experience, Licenses

·      High school diploma or equivalent required

·      Four-year college degree preferred

·      3-5 years of Commercial real estate experience required

·      Proficient with Microsoft Office including Word and Excel as well as calendar management and general technology is required

·      Experience with Mac iOS is a plus

·      Valid Driver’s License

SimonCRE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About Bowen:

Bowen is a national construction company that works primarily in the Water, Wastewater, Industrial and Energy sectors. Regularly listed as one of ENR's top 50 environmental contractors, Bowen works on projects that improve the quality of the air we breathe and the water we use every day. When you turn on the faucet, flush the toilet or flip the light switch - you are using the infrastructure that Bowen builds and maintains every day. Bowen self-performs site work, concrete, underground utility work, structural steel, equipment setting, millwright, mechanical and process piping and boilermaker construction.

Bowen Culture:

At Bowen our purpose is growing people, and our team is our greatest asset. We share credit for success and never walk away from a problem when there is a challenge. We have genuine concern for others. We are employee-owned. We work hard every day to build the toughest projects. We are not perfect, and we will always aim to continuously improve. If you are a hardworking, creative person who is seeking to build a career, let us know. We are growing, and we need your help.

Summary:

The Payroll Coordinator serves as the first point of contact for all payroll-impacting communications across the organization. This role manages a high-volume payroll inbox and incoming phone calls, ensuring that all payroll-related changes are accurately received, validated, documented, and routed appropriately.

While this role will not be processing pay checks, the Payroll Coordinator plays a critical quality-control and risk-prevention role in the payroll process. Errors in documentation, misrouted requests, or incomplete information can directly impact employee pay. The ideal candidate demonstrates exceptional attention to detail, strong judgment, and the ability to confidently communicate with employees at all levels of the organization — including field staff and union employees.

Primary Duties and Responsibilities:

• Manage and prioritize a high-volume payroll email inbox
• Answer and triage incoming payroll-related questions or issues
• Serve as the primary point of contact for payroll-impacting changes including but not limited to:
• Job transfers
• Union changes
• Per diem requests
• Direct deposit changes
• Other employment status updates impacting payroll
• Ensure all payroll-related changes and requests are complete, properly documented, and saved to the appropriate processing folders to be processed with payroll
• Review new/re-hire information entered by HR for completeness and accuracy
• Identify discrepancies, missing information, or inconsistencies with payroll-related documents or requests
• Proactively follow up with HR or Operations to obtain missing or unclear information
• Apply critical thinking to ensure all payroll-impacting data aligns with company policies and union agreements
• Recognize when issues require escalation to the Payroll Manager
• Track and follow up on payroll issues to resolution with internal teams
• Responds to request for employment verifications, wage verification, etc.
• Identify recurring issues or trends and recommend process improvements
• Maintain confidentiality of sensitive payroll and employee information at all times
• Performs other related administrative duties as required
• Must be able to lift 25 pounds occasionally
• Frequently required to sit for extended periods of time while using a computer

Essential Skills and Experience:

• 2+ years of experience in a fast paced, high-volume administrative role
• Ability to maintain accuracy in a fast paced, high-volume environment with frequent interruptions
• Strong organizational, interpersonal, and communication skills
• Exceptional attention to detail
• Ability to manage multiple communication channels simultaneously (email, phone, internal systems)
• Professional verbal and written communication skills
• Proficiency in Microsoft Office applications, including Excel
• Must be comfortable with computers and automated systems

Benefits:

• Competitive Base Salary
• Medical, Dental and Vision Insurance
• PTO from Day 1
• 7 Paid Holidays (plus 6 additional half-days), 1 Community Day, 1 Floating Holiday
• Paid Parental Leave
• Annual Discretionary Bonuses
• Employer-paid Life Insurance with supplemental options
• 401k with Company Match
• HSA and FSA options
• Employee Referral Program
• Wellness Program
• Employee Assistance Program (EAP)
• Short and Long-Term Disability
• Family Planning and Adoption Assistance
• Education Reimbursement

This is not an assistant job. This is an apprenticeship at a deal shop.

You'll learn how commercial real estate deals actually get done — from sourcing to closing. You'll work directly with the CEO of a growing investment firm, operating across acquisitions, AI-powered workflows, and institutional-level business. Day one, you're in the room where deals happen.

What you'll actually do:

• Source and support live commercial real estate acquisitions — this is the core of the job
• Run daily operations using AI tools like Claude to move faster and smarter — full training provided
• Communicate directly with brokers, investors, and partners
• Manage the deal pipeline — triage emails, track opportunities, keep everything moving
• Grow from executor to operator — you won't stay a task-taker, you'll become a decision-maker

Who we're looking for:

• Sharp, hungry, and ready to learn at speed — no hand-holding
• Someone who sees a problem and fixes it without being asked
• Strong communicator who can figure out intent from half-formed instructions
• Comfortable with technology and excited to work with cutting-edge tools — no specific software experience needed; we train you on everything
• No real estate experience required

Compensation:

• $52,000/year base salary ($1,000/week)
• Uncapped deal bonuses — $2,500 to $5,000 per closed deal, escalating each year
• Realistic Year 1 total: $77,000 – $157,000 depending on deal volume
• Year 3 at full pace: $200,000+
• The base pays you to show up. The bonus pays you to care.

Full-time | In-office | Postville, Iowa | Reports directly to the CEO | Start ASAP

How to apply: Call, text, or WhatsApp: (917) 703-0365 — Ask for Shirel Email: or

RePrime Group is a commercial real estate investment firm based in Postville, Iowa. We buy right, hold smart, and build value.

Located in Troy, Michigan, Walsh College is a private higher-education institution founded in 1922. Walsh College specializes in business, technology, and accounting education, and is known as a top-ranked, career-focused school offering bachelors, masters, and doctoral degrees. Walsh boasts an impressive 96%+ employment rate for graduates and is well known for its flexibility in catering to working professionals.

The Executive Administrative Assistant Position

The Executive Administrative Assistant focuses approximately half of their time within the Human Resources department. This includes performing a wide variety of administrative and organizational duties such as organizing and managing calendars, coordinating meetings, handling detailed administrative tasks, and ensuring daily departmental operations run smoothly. A keen attention to detail and a proactive “no task is too small” mindset is essential for success in this role.

The Executive Administrative Assistant also works closely with Walsh College’s Executive Leadership to provide executive support, prepare Board of Trustee meeting packets, compose and proofread documents and maintain an organized, efficient office environment.

Experience, Skills and Abilities for the Executive Administrative Assistant Position

• Bachelor’s degree in business, communications, or another field is preferred
• At least five years of experience working as an Executive Administrative Assistant is required
• Process and procedure oriented with a meticulous attention to detail
• A strong work ethic and drive to succeed
• Excellent time management skills
• The ability to multi-task while maintaining a strong degree of accuracy

Compensation, Benefits and Structure for the Executive Administrative Assistant Position

Rewards for this position include a competitive base salary based on experience skills, and abilities, health and dental insurance, retirement plan with company match, and generous paid time off. At Walsh College, the Executive Administrative Assistant is not a “back office” position. It is a key part of how results are delivered to internal and external stakeholders.

The position reports directly to the Chief Officer of People Operations & Strategy. While this role is not fully on-site, candidates must be able to report to campus up to five days per week as business needs require, with an expectation of at least four on-campus days during onboarding and a long-term hybrid schedule of two to three days per week. Applicants seeking predominantly remote work or limited on-campus availability are not a fit for this role.

The Recruitment Process for the Executive Administrative Assistant Position

The recruitment process includes a mixture of phone calls and in-person interviews, candidate assessments, reference checks, and a pre-employment background check. The process, which is being facilitated by EctoHR, Inc., is designed to make sure that candidates are aligned with Walsh College’s long-term goals and that candidates share common values.

Walsh College is an Equal Opportunity Employer!

Founded in 2012, Invisible North is a female-owned creative marketing agency headquartered in NYC with global reach. We are a team of culturally fluent strategists, creatives, designers and producers pushing the limits of possibility. Together we champion creativity and build thoughtful experiences and content that solve business problems and bring brands to life.

We are seeking a Senior Graphic Designer to join the IN team! You will be involved in a variety of projects simultaneously, from fulfilling RFP requests to completing print and production files. Typography, layout, photo editing, & environmental/experiential design expertise are must haves. Candidates with skills in animation, illustration, UI or 3D will be given preference. Being engaged in and excited about trends in culture, design, & technology is crucial as creating and critiquing visual identity through mood imagery is essential in this role.

Additionally, this role will positively contribute to making Invisible North’s culture an envy of the industry, a studio that turns out jaw dropping creative and design and does so by upholding an inclusive, flexible, and giving work environment.

While our main office is located in DUMBO Brooklyn, we work as a distributed team with members reaching from Maine to LA, and everywhere in between. This position is full time, remote or hybrid (NYC), and should expect to work on ET hours.

Skills + Qualifications

• 5+ years experience in art direction, branding, print, packaging, infographics, and digital
• Experience in experiential preferred
• Fluency in Adobe Creative Suite & Google Workspace (especially Slides)
• Experience with Midjourney, Nano Banana, or other Ai image tools
• Experience in creating production and mechanical files for print
• Bachelor's degree or higher in Graphic Design or related field
• Extremely organized & excellent time management
• Interest and ability to mentor and lead less senior members of the graphic design team, giving them appropriate feedback
• Able to embody a ‘can-do’ team spirit whilst striving for cutting-edge, impactful work
• Ability and flexibility to work on multiple projects and being able to build/lead graphic identities while also taking direction from the CD
• Flexible across a wide array of clients - beauty, fashion, luxury, consumer goods, tech, fitness, media, crypto etc.
• Able to successfully work remotely during EST hours, or from our NYC office if desired
• Able to travel to project locations and the IN Office as needed
• Availability to work occasional weekends and evenings as needed for specific projects (and to be made up with compensatory time off)

Compensation

Full time salary: $90,000 - $110,000 / yr

*This is not a guarantee of compensation or salary, the final offer amount may vary based on factors including but not limited to experience and geographic location.

Benefits

• Unlimited Paid Time Off (PTO)
• Paid parental leave
• Premium medical, dental, and vision plans
• 401(K) savings plan with match among other benefits
• Our Health Benefits Program includes 24/7 virtual care, Flexible Spending Accounts, and online mental health therapy
• Commuter benefits, long-term disability insurance, life and AD&D insurance, and supplemental life insurance
• A flexible remote/hybrid working model, with open access to IN’s Brooklyn office (DUMBO)
• Half-day Summer Fridays
• Company-sponsored internal events, workshops, summits, and learning & development

At IN, we acknowledge that in order to be a forward-thinking, culture-led agency, we must actively foster and uplift a multitude of perspectives, backgrounds, and ways of thinking within our team. We seek to work with those who are a culture add, not just a culture fit. We believe that the best ideas come from authenticity and that the unique passions, identities, and points of view of our team are what make us All IN.

IN is WBENC certified.

To apply, please submit your resume and portfolio to and indicate Senior Graphic Designer in the subject heading.

B I R G E & H E L D

Investing in Communities to Transform Lives.

WHO WE ARE

It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision.

At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.”

POSITION OVERVIEW

The Service Technician II is responsible for ensuring the overall maintenance, functionality, and appearance of the community’s physical assets. This role requires a strong technical skillset, timely completion of service requests, and collaboration with team members to deliver a high-quality resident experience. This person will report directly to the Operations Manager.

KEY RESPONSIBILITIES

Compliance and Professional Standards

• Conduct all work in alignment with company policies, procedures, and applicable laws, including Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and all other applicable laws.
• Maintain a professional, courteous, and helpful demeanor with residents, team members, and vendors.

Property Maintenance and Repairs

• Inspect buildings and common areas to ensure cleanliness, safety, and visual appeal.
• Perform repairs and maintenance on HVAC units, mechanical and electrical equipment, plumbing fixtures, structural elements, and community grounds.
• Repair serviceable items such as appliances, plumbing, and electrical systems across B&H communities.
• Ensure unit turnovers are completed within five (5) working days unless otherwise directed by the Operations Manager.

Work Order Execution and Task Coordination

• Complete assigned work orders promptly, requesting support and reporting any delays or issues.
• Provide daily updates on progress and coordinate tasks with operations staff and maintenance teams.
• Standard expectations include completion of work orders within 48 hours (excluding emergencies) and unit turns within seven working days, unless directed otherwise by the Operations Manager.

Grounds and Site Management

• Maintain community grounds to ensure a clean, safe, and welcoming environment.
• Oversee the day-to-day maintenance of the assigned B&H portfolio.
• Provide assistance to other B&H assets as needed to drive broader company goals and operational success.

Administrative and Reporting Duties

• Complete and submit required forms, reports, and documentation in an accurate and timely manner.
• Participate in other related responsibilities as assigned by the Service Manager.

On-Call and Emergency Response

• Participate in the on-call rotation to respond to after-hours maintenance emergencies as needed.

EDUCATION, EXPERIENCE, AND SKILLS

• Minimum of two (2) years of demonstrated success in apartment maintenance, construction, or a related field.
• EPA certification required for refrigerant handling, or willingness to obtain certification upon hire.
• HVAC certification, preferred.
• For positions that require travel between properties, a valid driver’s license and reliable transportation are required.
• Above average oral communication skills.
• Provide your own hand tools including but not limited to power drills, impacts, and all non-powered hand tools.
• Able to operate all necessary tools to perform the essential functions of the position.
• Experience in residential property maintenance is beneficial.
• Working knowledge of OSHA standards and other environmental safety standards.
• Must be self-motivated, able to complete assigned tasks and can negotiate competitive pricing of supplies and contracted work.
• Able to multi-task and prioritize work orders.
• Exhibit strong attention to detail.
• Able to perform at high levels in a fast-paced work environment and successfully adapt to changing priorities and work demand.
• Able to think logically to troubleshoot, analyze situations, and make sound business decisions.
• Able to perform a variety of duties in all types of weather.
• Able to lift, push, and pull up to 75 pounds.
• Smartphone preferred for work purposes.

WHAT WE OFFER

• Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you’ll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you’ve served in the military, you’ll receive Veterans Day as a paid day off.
• Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice.
• Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave.
• Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions.
• Save on living expenses with exclusive employee discounts at Birge & Held properties.
• Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals.
• Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease.
• Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions.
• Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges.
• Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs.
• Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential.
• Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated.

Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce.

Company Description

Tarr, LLC is a full-service independent distributor of chemicals, dedicated to superior service and innovation. Headquartered in Portland, Oregon, with additional facilities in the Pacific Northwest and Phoenix, the company provides tailored solutions to customers across the western U.S. and the Pacific Rim. Tarr delivers 95% of orders through its own fleet, ensuring efficiency and reliability. As a founding member of OmniChem and an ISO 9001:2015 certified organization, Tarr prioritizes quality and environmental safety. With over half a century of expertise, Tarr remains committed to being a leading independent chemical distributor on the West Coast.

Role Description

Perform duties necessary to monitor accurate tracking and valuation of product inventory. Includes other duties related to inventory consisting of reporting, analysis, and support and training for other staff.

Duties and Responsibilities

• Responsible for managing the Inventory Master file and ensuring compliance to policy and procedure. Reviewing for consistency and identification of discontinued products.
• System Administration for the Warehousing and Manufacturing Modules of the ERP.
• Data Extraction from ERP System for Inventory Transactions and Troubleshooting.
• Set up of new process in ERP system for tracking of Inventory. System enhancements, updates, and conversions.
• Prepares and directs routine cycle counts of specific inventory products and consumable supply items. This includes all ethanol inventories required for external reporting compliance at least monthly.
• Directs full physical count of all inventories (Finished Good, Raw Materials, Packaging, and Consumable Supply Items) on a scheduled basis. Reconciles physical count to perpetual count in accounting system. Requires travel to facilities.
• Research with operations reported or identified inventory discrepancies to determine root cause and process improvements for product quantities and costing.
• Responsible to determine the need to make adjusting transactions to correct inventory balances, correcting either on hand quantities and/or average cost as needed, ensuring lot numbers and representation in transaction history is properly documented.
• Prepares and reviews the Dead Stock/Slow Moving/NC Report and works with operations to formulate a game plan for the use or disposal of the products.
• Responsible for maintenance of product formulas and their revisions in the ERP system at the direction of production, sales, and/or quality control. This includes the listing of specific work instructions and process/product related notations.
• Responsible for understanding tracking and reporting requirements of TTB and preparation of monthly ethanol flow reports.
• Sets up new products, blend products and packaging items applying standard procedures for required fields in ERP system. Verifies that existing product codes do not already exist and explores other options like the addition of a formula version or a customer-product as an alternative. Distributes product information and product codes to sales, purchasing, compliance and customer service.
• Routinely reviews labor and overhead costing rates and application to production formulas. Through observation and discussion with operations and sales personnel, tracks and analyze the labor, analytical costs, other consumable elements associated with completion of production activities.
• Confers and coordinates with CFO and other interested parties to prepare for absorption rate changes.
• Provides training, support and backup as needed to employees interacting with inventory transactions from Receiving to Invoicing, and product returns for all facilities.
• Audits inventory related transactions to ensure proper recording in system, to include receivers, production posting, location transfers, lot identification and labeling.
• Works with various departments, including Purchasing, Production, Accounts Payable and General Ledger to resolve inventory processing questions and issues.
• Conduct root cause analysis to identify when more information is required and where processes can be improved.
• Assists Sales and Management with various reports and information when needed for gross margin impact.
• Monthly Inv Variance/PPV/Disposal/Freight Variance Recons
• Must comply with all company safety, quality and environmental standards.
• Works within the Tarr Systems Manual built upon the framework of ISO 9001 Quality Management System and Responsible Distribution Process requirements.
• Performs other duties as assigned by management.

This description reflects the general details considered necessary to describe the principal functions of the job identified for the purpose of job evaluation. It should not be construed as a detailed description of all work requirements that may be inherent in the job, nor should it be construed as giving exclusive title to every function described.

Qualifications

• Accounting Education – minimum two-year associates degree or equivalent work experience with perpetual computerized inventory and product costing.
• Work experience with inventory management systems in automated lot-controlled batch manufacturing environment, where troubleshooting inventory accuracy and standard product costing were prevalent responsibilities.
• Intermediate to Excellent skills with Microsoft Office products including word, excel and outlook email required. Extracting Data from Tables, creating Pivot Tables, VLookups.
• Experience with ERP Systems, integrated computer systems to include order entry, inventory control, and production modules is required.
• Previous experience and knowledge of excise taxes preferred.
• Willing to travel to other sites or conferences on a scheduled basis.
• Requires solid math aptitude, calculating avg unit cost and conversion factors.
• Must possess problem-solving, troubleshooting, and accounting reconciliation skills.
• Ability to work with little supervision while handling multiple priorities.
• Ability to prioritize workload and utilize time management skills to meet deadlines.
• Detail oriented with an acumen for accuracy and thoroughness.
• Excellent oral and written communication skills and etiquette over the phone, email, meetings, and individually with others.
• Chemical product knowledge preferred and/or a willingness to learn required.
• Positive, personable, demonstrating a professional demeanor and appearance.