Ring Container Technologies Jobs Remote Jobs in Usa
5 positions found
Job Purpose
To use your unique talents, experience, skills, education and enthusiasm to complete the Operations team and to recognize that your contribution is essential to the vision of Ring Container Technologies.
Key Responsibilities and Duties
Train and direct the activities of production personnel in the areas of safety.
- Ensure that all employees are properly trained in safe operation of production equipment, and that all safety rules are enforced.
- Ensure that all production personnel report and/or correct unsafe conditions.
- Monitor employee behavior in regard to safe work performance.
- Schedule safety meetings; ensures attendance and appropriate meeting topics are reviewed.
- Ensure Lock out / Tag out procedures are followed.
- Ensure that all employees have and properly use appropriate safety equipment.
Responsible for continuing/implementing the Ring Family Culture in the facility.
- Employees are the first priority, production is secondary.
- Coach and instruct supervisors in the proper methods of caring for their employees demonstrating the methods by example.
- Welcome employees to the plant every day inquiring about their personal lives and showing that Ring cares about our employees.
- Hold pre-shift meetings to explain the day’s needs and concerns and emphasize the importance of safety, not only for the individual but for everyone in the plant.
- Manage by walking around during the shift initiating conversations with questions regarding the well-being of the employee.
- Catch someone doing something well and praise. Recognize their efforts.
- Understand that all employees are people and all of us have challenges. Search for the reason behind the issue, actively listen and resolve to the benefit of all.
Responsible for leading and supporting employee engagement initiatives.
- Conduct focused walks semi-weekly through the plant to engage with the employees.
- Utilizing active listening skills, ask probing questions that encourage employee input on issues or opportunities related to safety, quality, performance, goals, scheduling, teamwork, etc.,
- Note opportunities for improvement and potential solutions based on employee input.
- Develop strategies that call for employee led teams to implement or ‘try’
- Provide ongoing feedback to employee led teams and support efforts that lead to improved results, even during times of initial failure.
- Celebrate wins and recognize employees participating on successful teams.
Responsible for producing the best quality product at all times.
- Ensure all production personnel are properly trained to identify quality defects for rejection, understand the rework process, and know the requirements to produce product that meets or exceeds customer standards and expectations.
- Ensure all quality measurements are performed as defined by the testing control plan and are recorded in NWA Quality Monitor.
- Ensure all raw materials, packaging materials, work in progress and finished goods are labeled and that lot numbers are fully traceable throughout the production processes.
- Ensure all nonconforming products and materials are identified, communicated, segregated, and documented.
Train and direct the activities of production personnel in the areas of equipment operation, quality control requirements, standards and procedures, and recognition of material which should be scrapped or reground.
- Maintain training documentation.
Monitor and analyze machine efficiency and assist in identifying root causes and corrective actions when efficiency rate is below standard.
- Track OEE, changeovers, downtime, scrap, and bottle loss.
- Provide planned downtime to support implementation of corrective measures for improvements.
- Schedule product changeovers in a manner which minimizes downtime and loss of productivity.
Monitor all labor expenses, general labor, OT and temporary labor, weekly, pursuing the Corporate Goal of being the Low Cost Producer.
Maintain employee relations; maintenance of employee calendars, documentation of corrective action, counseling, vacation scheduling and appropriate staffing to meet production needs within budget limits. Measure employee turnover and implement action plans to eliminate employee terminations.
Prepare and maintain necessary production records, machine efficiency records, scrap reports, and other reports as required.
Schedule production to meet customer demand and safety stock requirements.
Supervise the activities of shift supervisors
- Schedule and facilitate supervisor meetings and maintain meeting minutes.
Promote teamwork throughout the plant.
Work in conjunction with maintenance personnel on TPM and CLAIR projects.
- Schedule necessary personnel to perform tasks outlined in TPM and CLAIR projects.
- Ensure employees understand and follow all TPM standards established by team members.
May perform the duties of a supervisor as needed or required.
Support the development, implementation, maintenance and ongoing improvement of food safety, food defense, and quality systems to ensure compliance with federal, state, and local government regulatory food safety requirements and Safe Quality Food Institute (SQFI) or British Retail Consortium (BRC) standards.
- Ensure production employees adhere to food safety, food defense, and prerequisite programs (such as security, pest control, foreign material control, allergen control, chemical control, etc.) as required.
- Ensure production processes are performed in a food-safe manner.
- Ensure all housekeeping duties are performed and documented according to the Master Cleaning Schedule.
- Foster a culture of safety, quality, and continuous improvement which proactively recognizes and addresses deficiencies.
Experience and Educational Qualifications
Our Production Manager must have a minimum of 2 years’ experience in Management or Supervision in a manufacturing environment. He/she must have the ability to provide technical guidance through past experience and industry knowledge. He/she should possess strong people skills, leadership qualities, managerial abilities, a sense of urgency, accountability, business ethics, professionalism, self-motivation and the desire and focus to improve the business. Our candidate must be able to read, write and understand English.
Abilities Required
Must be able to come to work promptly and regularly.
Must be able to take direction and work well with others.
Must be able to work under the stress of deadlines.
Must be able to concentrate and perform accurately.
Must be able to react to change productively and to handle other tasks as assigned.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Job Purpose
To use your unique talents, experience, skills, education and enthusiasm to complete the Operations team and to recognize that your contribution is essential to the vision of Ring Container Technologies.
Key Responsibilities and Duties
Ensure the safe and efficient operation of all equipment to meet or exceed company established Overall Equipment Effectiveness (OEE) expectations and customer quality expectations.
- Monitor equipment OEE for inefficiencies and recommend and/or make necessary improvements.
- Develop improvements for safer and more efficient operations.
- Ensure all machines guards are in place and functional.
- Ensure all unsafe conditions are corrected immediately.
- Ensure Lock out / Tag out policy is followed.
- Troubleshoot all major problems.
Responsible for continuing/implementing the Ring Family Culture in the facility.
- Employees are the first priority, production is secondary.
- Welcome employees to the plant every day inquiring about their personal lives and showing that Ring cares about our employees.
- Manage by walking around during the shift initiating conversations with questions regarding the well-being of the employee.
- Catch someone doing something well and praise. Recognize their efforts.
- Understand that all employees are people and all of us have challenges. Search for the reason behind the issue, actively listen and resolve to the benefit of all.
Responsible for leading and supporting employee engagement initiatives.
- Conduct focused walks semi-weekly through the plant to engage with the employees.
- Utilizing active listening skills, ask probing questions that encourage employee input on issues or opportunities related to safety, quality, performance, goals, scheduling, teamwork, etc.,
- Note opportunities for improvement and potential solutions based on employee input.
- Develop strategies that all for employee led teams to implement or ‘try’
- Provide ongoing feedback to employee led teams and support efforts that lead to improved results, even during times of initial failure.
- Celebrate wins and recognize employees participating on successful teams.
Educate plant personnel on safe and proper operation of machinery, ensuring all employees receive proper and timely training.
- Develop problem solving and troubleshooting skills in maintenance personnel.
Maintain accurate and sufficient parts inventory while meeting the established budget.
- Order and maintain min/max inventory levels of repair and/or replacement parts.
Schedule and coordinate appropriate downtime to effectively perform preventative maintenance on all equipment.
- Ensure equipment is clean and in ‘showroom condition’.
- Pro-active in addressing machine inefficiencies during preventative maintenance.
Maintain Computerized Maintenance Management Software (CMMS) system.
- Maintain equipment files, vendor records, quotes, manuals, repair records, etc.
- Record maintenance and repair costs; control costs through use of appropriate repair and/or purchasing methods.
Coordinate with quality personnel to ensure machines are manufacturing products that exceed customer quality expectations.
Schedule and coordinate all Total Productive Manufacturing (TPM) events with maintenance and production personnel.
- Provide necessary training to all employees.
- Establish and maintain TPM standards on all equipment.
- Schedule events to ensure equipment meets TPM standards.
Maintain employee documentation and schedule labor to meet budget requirements.
- Maintain performance evaluations, attendance records and review time cards.
- Direct the work of employees to correct improper work habits and/or behavior; reward good job performance and take corrective action as required.
Communicate problems, progress reports and continuous improvement ideas to management staff, maintenance and production personnel.
May perform the duties of Production Supervisor as needed or required.
Support the development, implementation, maintenance and ongoing improvement of food safety, food defense, and quality systems to ensure compliance with federal, state, and local government regulatory food safety requirements and Safe Quality Food Institute (SQFI) or British Retail Consortium (BRC) standards.
- Ensure maintenance employees adhere to food safety, food defense, and prerequisite programs (such as security, pest control, foreign material control, allergen control, chemical control, etc.) as required.
- Ensure all maintenance work is performed in a food-safe manner to prevent contamination and that housekeeping duties are performed and documented according to the Master Cleaning Schedule.
- Foster a culture of safety, quality, and continuous improvement which proactively recognizes and addresses deficiencies.
- Ensure that sufficient maintenance budget is created each year to maintain a high standard of quality and food safety of the facility structure and all equipment.
Experience, Educational and Technical Qualifications
Our Maintenance Manager must have a minimum of 5 years supervisory experience in a manufacturing environment and a 4 year technical degree and/or equivalent military experience. He/she must have the ability to provide technical guidance through past experience and industry knowledge. He/she should possess strong people skills, leadership qualities, managerial abilities, a sense of urgency, accountability, business ethics, professionalism, self-motivation and the desire and focus to improve the business.
#LI-BH1
Ring Container Technologiesis an equal opportunity employer. It is the policy of Ring to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information.
Job Purpose
To develop and ensure effective implementation of the plant’s quality and food safety management systems in accordance with product specifications, regulations, and the plant’s chosen third-party food safety standards, either Safe Quality Food (SQF) or British Retail Consortium (BRC).
Key Responsibilities And Duties
Maintain a controlled Quality Management System (QMS) consisting of detailed policies and procedures supporting the corporate quality policy; federal, state, and local regulatory requirements; and food safety/defense guidelines to administer and document standardized practices in all aspects of plant operations.
- Coordinate an annual QMS review to ensure employee compliance to policies, that policies and procedures reflect current practices and requirements, and to identify issues and trends with any related systems and policies/procedures.
- Ensure effective implementation of all related policies, procedures, and systems.
- Maintain and review all applicable records.
- Lead a quality and food safety committee to assist in implementation, review, and training of the QMS.
Develop and implement food safety, food defense, and quality systems to ensure compliance with federal, state, and local government regulatory food safety requirements and Safe Quality Foods Institute (SQFI) or British Retail Consortium (BRC) standards.
- Serve as the Food Defense and HACCP Coordinator, and where applicable, as the primary SQF Practitioner.
- Train employees in food safety requirements and related policies.
- Lead the HACCP team and manage the written HACCP plan which effectively identifies, minimizes and/or eliminates potential food safety and food defense hazards.
- Maintain a material traceability system, including performing semi-annual Mock Recall exercises.
- Review and maintain documentation related to quality and food safety activities.
- Where applicable, maintain UNDOT hazardous material training and certification.
Perform and/or coordinate internal audits at scheduled and regular intervals:
- Audit quality system documentation and data daily for accuracy and completion.
- Audit the entire facility routinely to ensure compliance with food safety and food defense requirements; oversee corrective actions and resolution.
- Maintain accuracy, completion and compliance of the Master Cleaning Schedule, Line Clearance and Sanitation Standards, and Preventative Maintenance Program as regard to food safety.
- Audit pest control documentation and services performed; follow up on opportunities to reduce risk.
- Audit machine process records, and drive for improvement.
- Audit the facility for Essential Glass, Brittle Plastics and Ceramics breakage.
- Audit trailer cleaning/inspection, shipping, receiving, and storage/handling system records and practices for cleanliness, food safety compliance, and proper documentation.
Develop, implement, and maintain quality and process control systems, in compliance with corporate quality policies, to ensure product quality meets design specifications and customer expectations.
- Manage testing, inspection, and measurement control plans for product and inline inspection equipment; train production personnel in testing/measurement methodology.
- Ensure that plant-applicable product and packaging specifications and drawings are current and accurate in the corporate Specifications System.
- Review, evaluate and communicate Statistical Process Control (SPC) and Statistical Quality Control (SQC) data for consistency, accuracy and compliance to internal standards, customer specifications, and control plan requirements.
- Coordinate resolution of quality issues with plant personnel; communicate out of specification conditions to the production personnel and the management team.
- Implement nonconforming control to ensure that all plant personnel can identify product and materials for rejection, rework, etc., and to ensure that all customers receive product that meets the customers’ standards; provide timely disposition for nonconforming materials.
- Lead multi-disciplinary teams to conduct effective problem solving to solve production and quality issues; train personnel in appropriate problem solving methodologies (SPC, Cause Mapping, 5-Whys, 8-D analysis, DMAIC, etc.).
- Enact the CQV protocol as required for new or revised equipment, molds, and processes; ensure capability and quality meets approval for production and shipment.
Maintain C.A.T. stations and NWA Quality Monitor/Analyst applications on local computers.
- Maintain measurement instrument accuracy and ensure the proper instruments are available for all product testing.
- Calibrate instruments as necessary and document all calibration and repairs.
- Perform Gage R&R Studies as needed.
Utilize the corporate Complaint System to track and resolve customer complaints in a timely manner.
- Document customer complaints in the corporate Complaint System; follow up with updates in a timely manner.
- Communicate customer complaint details and corrective actions to customers and plant personnel.
- Lead multi-disciplinary teams to investigate customer complaints; provide assistance with immediate corrective action and long term preventative action; utilize effective cause mapping to determine causes and solutions.
- Evaluate the effectiveness of complaint corrective actions and identify trends of customer complaints and internal nonconformance.
- Proactively coordinate, participate in, and document Customer Based Improvement Team (CBIT) meetings to build rapport.
- Collaborate with suppliers to maintain and improve raw material and packaging quality.
Responsible for continuing/implementing the Ring Family Culture in the facility.
- Employees are the first priority, production is secondary.
- Welcome employees to the plant every day inquiring about their personal lives and showing that Ring cares about our employees.
- Participate in pre-shift meetings to explain the day’s needs and concerns and emphasize the importance of safety, not only for the individual but for everyone in the plant.
- Manage by walking around during the shift initiating conversations with questions regarding the well-being of the employee.
- Catch someone doing something well and praise. Recognize their efforts.
- Understand that all employees are people and all of us have challenges. Search for the reason behind the issue, actively listen and resolve to the benefit of all.
Responsible for leading and supporting employee engagement initiatives.
- Conduct focused walks semi-weekly through the plant to engage with the employees.
- Utilizing active listening skills, ask probing questions that encourage employee input on issues or opportunities related to safety, quality, performance, goals, scheduling, teamwork, etc.,
- Note opportunities for improvement and potential solutions based on employee input.
- Develop strategies that all for employee led teams to implement or ‘try’
- Provide ongoing feedback to employee led teams and support efforts that lead to improved results, even during times of initial failure.
- Celebrate wins and recognize employees participating on successful teams.
Responsible For Leading And Supporting Corporate Initiatives, Such As
- Leading and participating on corporate sponsored teams
- Serving as CQV data reviewer, and following up to ensure verifications are completed
- Training newly hired Quality System Managers
- Assisting plants prepare for SQF audits
- Participating with purchasing on supplier audits
- Attending conferences to keep the company informed of changes in food safety regulations
Experience, Educational And Technical Qualifications
The Quality & Food Safety Manager position requires a minimum of 5 years’ experience in a quality or food safety professional role in a food processing or food packaging manufacturing environment. Knowledge of SPC, SQC, metrology, problem solving, internal auditing, HACCP, Good Manufacturing Practices, and food safety audit certification (such as AIB or SQF) is desired. He/she must possess strong computer skills, professionalism, self-motivation, attention to detail, and the desire and focus to improve the business. A four-year college degree required; preferably in a related food science, biology or engineering field.
Ring Container Technologies is an equal opportunity employer. It is the policy of Ring to apply recruiting, hiring, training, promotion, compensation and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information.
The Company has over 120 vacation ownership resorts and approximately 700,000 owner families in a diverse portfolio that includes some of the most iconic vacation ownership brands.
The Company also operates exchange networks and membership programs comprised of nearly 3,200 affiliated resorts in over 90 countries and territories, as well as provides management services to other resorts and lodging properties.
As a leader and innovator in the vacation ownership industry, the Company upholds the highest standards of excellence in serving its customers, investors and associates while maintaining exclusive, long-term relationships with Marriott International, Inc.
and Hyatt Hotels Corporation for the development, sales and marketing of vacation ownership products and services.
The vision of MVW is to strive to build long-lasting relationships with their Owners, Members, customers, and associates to help them live their lives to the fullest.
Innovation.
Integrity.
Excellence.
This is the story of MVW.
And while the company spans brands and businesses, decades and continents, their shared inspiration continues to drive them forward: delivering unforgettable experiences that make vacation dreams come true.
Global Tax Context The Global Tax function at Marriott Vacations Worldwide (MVW) is undergoing a multi-year transformation driven by new leadership and a renewed vision for how tax supports the business.
We seek team members who embrace a customer-service mindset, proactively identify and address issues, and bring a commitment to establishing and following standard processes and high-quality work practices.
Successful incumbents in this role strive for efficiency, champion simplification, and leverage technology and data to create lasting value.
We welcome individuals who collaborate with business partners, anticipate emerging risks, and contribute to building a modern, agile, and strategically focused tax organization.
Specific Position Summary Report directly to the SVP, Global Tax and perform administrative functions in support of the SVP and achieving the department's objectives.
Enter and retrieve information contained in databases using standard computer equipment and technology to update records, files, reservations, meetings, and answer inquiries from internal and external callers.
Operate standard office equipment.
Prepare letters, memos, and other documents accurately and completely in a timely manner.
Review documents, including proofreading and editing written information to ensure accuracy and completeness.
Handle incoming and outgoing mail, including date stamping and distribution.
Create and maintain filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Prepare and submit expense reports, payroll, and invoices.
Prepare and coordinate meeting and travel logistics.
Generally complete tasks independently with minimal direction from supervisor.
Follow all company and safety and security policies and procedures.
Maintain confidentiality of proprietary information and protect company assets.
Speak with others using clear and professional language.
Answer telephones and other correspondence using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Objectives & Key Results Support SVP, Global Tax Support MVW’s Global Tax function.
Working Relationships SVP, Global Tax Global Tax Team Senior leadership of Finance & Accounting, Legal, Internal Audit, Treasury, Procurement, & Human Resources Other Executive & Senior Administrative Assistants External Tax Advisors Expected Contributions Policies and Procedures Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of customers and coworkers.
Follow company and department policies and procedures.
Research questions and problems and make recommendations for resolution.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Customer Relations Address customers' service needs in a professional, positive, and timely manner.
Actively listen and respond positively to the questions, concerns, and requests of others.
Proactively assist other employees to ensure proper coverage and service.
Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to customers and other employees using clear, appropriate and professional language.
Prepare and review written communications, including proofreading and editing written information to ensure accuracy, completeness, and timeliness.
Talk with and listen to other employees to effectively exchange information.
Working with Others Treat all employees and customers with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist co-workers to promote an environment of teamwork and achieve common goals.
Handle sensitive issues with employees and/or customers with tact, respect, diplomacy, and confidentiality.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Administration of Outside Service Firms Act as subject matter expert for SimpleLegal and the related firm-facing CounselGo application for invoicing and fee accruals.
Be the primary interface for outside firms’ submission of invoices and accruals.
Provide reporting for use in forecasts and budgeting.
Planning and Organizing Make travel arrangements and coordinate logistics including transportation and lodging arrangements, anticipating traveler needs to ensure a smooth experience.
Prepare and submit expense reports and invoices.
Coordinate calendars, including scheduling and canceling meetings, and bring high-priority scheduling issues to managers’ attention.
Coordinate meeting logistics; including for large and complex events (e.g., copying and distributing materials, arranging room set-up, food, and beverages).
Prepare and edit presentations, agendas, memos/letters, spreadsheets, press kits, and other business documents.
Take notes during and prepare minutes from meetings.
Quality Assurance Comply with quality assurance expectations and standards.
Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Documentation/Reporting Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Computers/Software Transmit information and communications.
Enter and retrieve information contained in databases using standard computer equipment and technology to update records, files, reservations, and answer inquiries from customers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Office Equipment Transmit information and communications using mail or scanner.
Operate standard office equipment other than computers such as telephone, scanner, photocopier, calculator, and electronic peripherals.
Ensure necessary office supply inventory is available, and order as needed.
Ensure all office equipment is in working order, calling maintenance when needed.
Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.
Candidate Profile Education: High school diploma/G.E.D.
equivalent Experience: At least 5 years of related work experience Skills and Attributes: Detail Oriented Customer Service Focused Advanced Communication Skills Coping with multiple work demands Effective Time Management Planning and Organizing Problem Solving Decision Making Positive Demeanor Technical Skills: Microsoft Office, especially Powerpoint, Word & Excel Familiarity with SimpleLegal, and MS Power Suite apps is a plus.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
- Perform administrative functions in support of achieving the department's objectives.
Enter and retrieve information contained in computer databases using standard computer equipment and technology (e.g.
a keyboard and mouse) to update records, files, reservations, meetings, and answer inquiries from internal and external callers.
Transmit information or documents using a computer, mail, or facsimile (fax) machine.
Operate standard office equipment, including computers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.
Handle incoming and outgoing mail, including date stamping and distribution.
Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Prepare and submit expense reports, payroll, and invoices.
Prepare and coordinate meeting and travel logistics.
Generally complete tasks independently with minimal direction from supervisor.
Follow all company and safety and security policies and procedures.
Maintain confidentiality of proprietary information and protect company assets.
Speak with others using clear and professional language, prepare and review written documents accurately and completely in a timely manner.
Answer telephones and other correspondence using appropriate etiquette.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Ensure adherence to quality expectations and standards.
Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Critical Tasks
- Policies and Procedures Maintain confidentiality of proprietary materials and information.
Protect the privacy and security of customers and coworkers.
Follow company and department policies and procedures.
Research questions and problems and make recommendations for resolution.
Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
Customer Relations Address customers' service needs in a professional, positive, and timely manner.
Actively listen and respond positively to the questions, concerns, and requests of others.
Proactively assist other employees to ensure proper coverage and service.
Communication Discuss work topics, activities, or problems with co-workers, supervisors, or managers using proper discretion.
Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
Speak to customers and other employees using clear, appropriate and professional language.
Prepare and review written communications (e.g., emails, memos, documents), including proofreading and editing written information to ensure accuracy, completeness, and timeliness.
Talk with and listen to other employees to effectively exchange information.
Working with Others Treat all employees and customers with dignity and respect.
Develop and maintain positive and productive working relationships with other employees and departments.
Partner with and assist co-workers to promote an environment of teamwork and achieve common goals.
Handle sensitive issues with employees and/or customers with tact, respect, diplomacy, and confidentiality.
Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
Planning and Organizing Make travel arrangements and coordinate logistics including transportation and lodging arrangements.
Prepare and submit expense reports, payroll, and invoices.
Coordinate calendars, including scheduling and canceling meetings, and bring high-priority scheduling issues to managers’ attention.
Coordinate meeting logistics, including for large and complex events, and arrange meeting materials and supplies (e.g., copying and distributing materials, arranging room set-up and necessary food and beverage).
Prepare and edit presentations, agendas, memos/letters, spreadsheets, press kits and other business documents.
Take notes during and prepare minutes from meetings.
Physical Tasks Enter and locate work-related information using computers and/or other methods.
Quality Assurance Comply with quality assurance expectations and standards.
Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
Documentation/Reporting Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc.
Computers/Software Transmit information and communications using a computer.
Enter and retrieve information contained in computer databases using standard computer equipment and technology (e.g.
a keyboard and mouse) to update records, files, reservations and answer inquiries from customers.
Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software.
Office Equipment Transmit information and communications using mail, scanner, or fax machine.
Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.
Ensure necessary office supply inventory is available, and order as needed.
Ensure all office equipment is in working order, calling maintenance when needed.
Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.
Critical Competencies – Personal Attributes Integrity Dependability Positive Demeanor Presentation Initiative Stress Tolerance Adaptability/Flexibility Interpersonal Skills Team Work Customer Service Orientation Diversity Relations Communications Telephone Etiquette Skills English Language Proficiency Communication Writing Listening Applied Reading Organization Detail Orientation Multi-Tasking Time Management Planning and Organizing Analytical Skills Computer Skills Learning Problem Solving Decision Making General Administration Typing Filing Correspondence Computer Software Microsoft Office Education High school diploma/G.E.D.
equivalent Related Work Experience At least 5 years of related work experience Supervisory Experience No supervisory experience is required Office-based schedule: Monday to Friday, 8:00 AM to 5:00 PM.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.