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The pay range per hour is $25.00 - $42.50. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at Target.

All About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

All About Service & Engagement

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of:

• Guest service fundamentals, experience building a guest first team culture and driving loyalty programs
• Guest engagement; problem solving and resolution
• Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent

As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
• Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.
• Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.
• Support your direct leader by following up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
• Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.
• Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.
• With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
• Quickly respond to any concerns with a guests shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.
• Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.
• Evaluate candidates for open positions and develop a guest-centric team.
• Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends).
• Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.
• Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.
• Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
• Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.
• Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
• Lead by thanking guests and let them know we're happy they chose to shop at Target.
• Model the execution of physical security processes in order to enhance the instore security culture.
• Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
• If applicable, as a key carrier, follow all safe and secure training and processes.
• Address all store emergency and compliance needs.
• All other duties based on business needs.

What We Are Looking For

This may be the right job for you if:

• You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
• You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
• You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, and other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:

• High school diploma or equivalent
• Must be at least 18 years of age or older
• Previous retail experience preferred, but not required
• Lead and hold others accountable
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team
• Manage workload and prioritize tasks independently and with a team
• Welcoming and helpful attitude
• Effective communication skills
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
• Climb up and down ladders as needed
• Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in-class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in the absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point?of?Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best?in?class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in absence of Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

This position accepts applications on an ongoing basis. Candidates should express their interest by clicking APPLY.

At GameStop, we are committed to providing exceptional service and delivering the latest and greatest in gaming products to our customers. As a leading global retailer of video games, electronics, and gaming merchandise, we take pride in offering a wide range of products that cater to the needs and desires of gamers worldwide. Our mission is to create unforgettable experiences for our customers by constantly pushing the boundaries of what's possible. Whether you're a hardcore gamer or just starting out, we've got something for everyone. Join us in our mission to shape the future of gaming and bring the best gaming products to the world!

Working with minimal supervision, the Assistant Store Manager supports the Store Manager in all facets of store operations. Using elements of GameStop's buy, sell, trade, and reservation business model, the Circle of Life, the Assistant Store Manager develops and promotes a sales culture by creating individualized and complete solutions for every guest and providing outstanding guest service experiences through professional conduct and shared passion for gaming. You will be responsible for ensuring that products are easy to see and buy, building sales by sharing product and gaming knowledge with guests, providing a clean, organized environment in which to shop, and growing guest loyalty and repeat business. This position supervises Sales Associates and Retail Keyholders in the absence of the Store Manager.

Essential Job Duties and Responsibilities

• Provide best-in-class guest service: promptly greet guests; respond to guest questions/concerns quickly, effectively, and courteously; assist guests with meeting their video gaming needs; inform guests of special promotions; recommend additional items as appropriate; apply all selling behaviors during every transaction and thank every guest for shopping at GameStop; prioritize guests over tasks and demonstrate that commitment by circulating throughout the store.
• Support the total shopping environment, including visual and operational elements, current sales initiatives, and the guest relationships that lead to sales and repeat business.
• Promptly and accurately process guest purchases/return transactions using Point-of-Sale (POS) computer system via PC keyboard, including making correct changes, placing merchandise in a bag, providing a receipt, and ensuring top notch guest service.
• Respond to guest comments or questions in person or on the phone; answer phone calls promptly, courteously, and professionally, using the phone greeting provided by GameStop; when appropriate, escalate customer issues and complaints to the Store Manager in a timely and professional manner.
• Promote GameStop's unique guest benefits, e.g., new title reservations program, trade-in program, and Pro Rewards guest loyalty program.
• Assist the Store Manager with setting guest service expectations for store associates and training store associates in all aspects of their job responsibilities, including company/store policies, procedures, practices, and guidelines.
• Observe associate performance, provide timely and appropriate feedback to Store Manager, and address unsatisfactory performance as directed, ensuring all store associates are aligned with company and store guest service expectations.
• Provide timely and appropriate recognition and feedback to all store associates concerning performance; regularly input written feedback for each store associate into Workday / HR service management system in partnership with the Store Manager.
• In partnership with the Store Manager, ensure store associates have completed all onboarding, job training, and compliance training PRIOR to opening or closing a shift on their own. Associates should know all aspects of their jobs, including all company/store policies, inventory control and loss prevention practices including scam awareness, safety best practices, financial protocol, and ethical responsibilities.
• Along with the Store Manager, schedule store associates ensuring that the scheduling guidelines are followed, and all breaks and meals are accounted for as required. Supervise staffing levels to achieve optimum guest service at all times and ensure that best-in-class guest service is consistently provided.
• Approve payroll, enter paid time off e.g. wellness, make time edits, and verify that store associates are paid for all time worked.
• Ensure that all areas of the store, including restrooms, are clean, organized, and merchandised per company guidelines and all store fixtures and equipment are in proper working order.
• Ensure Omni-Channel orders are fulfilled and shipped daily.
• Protect company assets through effective inventory control and loss prevention practices including scam awareness, safety best practices, and delivering bank deposits as required; visually inspect associates' packages and/or belongings at store closing or at the end of a shift as appropriate. Communicate any concerns or issues to the Store Manager.
• Support store team in meeting and exceeding sales, profit, and shrink goals and complete required administrative and operational duties.
• Perform store inventory counts, stock/restock merchandise on shelves and fixtures, and move products from the stock room to the front of the store to ensure that all products in the store are represented, organized, and alphabetized on the sales floor.
• Count, balance, and reconcile daily business transaction totals correctly and accurately in the POS system. Ensure that all closeout paperwork for daily business transactions and bank deposit slips are completed correctly and accurately; ensure store has sufficient cash and change for sales transactions; make bank deposits daily or per established guidelines.
• Verify all shipments for discrepancies/shortages and record any discrepancies in the POS system; conduct merchandise counts/inventories and communicate discrepancies to Store Manager/District Manager.
• Process defectives/recalls and stock pulls accurately and promptly, ensuring that all boxes are properly labeled and include packing lists.
• Maintain awareness of associate and guest safety; identify and immediately address potentially hazardous situations. Report any injuries promptly per company guidelines.
• Assist in maintaining store records/files in a neat and organized manner; help ensure that manuals are up to date.
• Supervise and delegate tasks to Sales Associates and Retail Keyholders in the absence of the Store Manager.
• Consistently adhere to GameStop policies and procedures, including, but not limited to, all policies and procedures in the Associate Handbook and the Code of Standards, Ethics & Conduct.
• Adhere to all opening and closing procedures.

Qualifications*

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• High school diploma or equivalent required; associate's or accredited bachelor's degree with an emphasis in business, marketing, merchandising, or related field preferred.
• At least 6 months of retail management experience preferred.
• At least 2 years of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Key Job Skills and Abilities

• Possess an outgoing and welcoming personality with strong people skills.
• Provide genuine and individualized assistance to every guest during every visit.
• Demonstrate clear verbal and written communication and listening skills, both in person and on the phone, using spoken and written English; bilingual English/Spanish speaking and writing skills preferred.
• Achieve objectives in a fast-paced, rapidly changing environment.
• Work independently and within a team to perform all tasks as assigned and in a timely manner.
• Meet associate performance expectations, including, but not limited to, attendance, personal appearance, safety, and respectful workplace.
• Operate Point-of-Sale (POS) computer system.
• Possess basic mathematics (addition, subtraction, multiplication, division, currency) and alphabetizing skills.
• Complete required paperwork properly.
• Carry out instructions furnished in written, oral or diagram form.
• Execute financial tasks in strict accordance with company policy.
• Work a flexible schedule, including extended hours/days as necessary, including nights, weekends, and some holidays. Minimum of 3 days/week availability.
• Constructively manage pressure and adapt to stressful situations without impact on guest interactions; be creative and a problem solver.
• Be reliable and trustworthy; always use good judgment.
• Able to work alone. Stand and move throughout the store unassisted for up to 12 hours per day.
• Bend, stoop, crouch, balance, stretch, reach with arms/hands, climb on ladders, lift merchandise weighing up to 30 lbs. from ground level to minimum height of 4 feet, and utilize other basic fine and gross motor skills.
• Possess or acquire during employment onboarding a working understanding of military ranks and related insignia (applies only to positions in stores located on military bases).

Job descriptions are subject to change at any time based on business conditions/needs, including changes to the essential job duties, qualifications, and/or key job skills and

Why drive for Walmart? Regional truck drivers can earn up to $110,000 in their first year.

Weekly Home Time Consecutive days off every week Benefits & Perks Earn PTO immediately—up to 21 days in your first year Up to 6% match on 401K Medical, Dental, and Vision plan options available from day one Company paid life insurance and short-term disability Up to four paid safety days a year Associate Discount Card available after 90 days No touch freight deliveries Quarterly safety bonuses & annual pay increases Ask about our Walmart driver perks, such as our Referral Program, Rider Program, Driver Mentor Program, parking at Walmart locations and more! What you'll do You plan your day, set priorities, and work with your team to keep freight moving safely and on time.

You communicate clearly, solve problems as they come up, and adapt to changes on the road or in the plan.

You handle all required paperwork and electronic logs accurately and follow all DOT, state, and company guidelines.

You safely operate your tractor-trailer, inspecting it before, during, and after each trip to keep it in top shape.

You will run optimized routes by following traffic laws and local restrictions—reducing delays and improving on-time delivery performance.

You uphold Walmart's high standards of safety, integrity, and professionalism every mile of the way.

Minimum Qualifications Interstate (Class A) Commercial Driver's License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.

Minimum of 30 months (2.5 years) experience working in a full-time Class A tractor/trailer driving position in the previous 3 years (36 months).

No more than two (2) moving violations while operating a personal and/ or commercial motor vehicle in the last three (3) years.

No serious traffic violations while operating a personal and/ or commercial motor vehicle in the last three (3) years.

No preventable accidents
* while operating a personal and/ or commercial motor vehicle in the last three (3) years.

No preventable DOT recordable accidents
* (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years.

No preventable accident
* resulting in a fatality or catastrophic injury in driving history in personal or commercial motor vehicle.

Must currently live within 250 miles of the assigned facility or willing to establish a residence within 250 miles by 90 days from hire date.
*The preventability of any accidents will be determined by Walmart based on the ATA Guidelines.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable.

‎ For information about PTO, see .

‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.

‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms.

‎ For information about benefits and eligibility, see One.Walmart .

‎ Drivers are paid a fixed rate for each mile driven, with additional pay for certain activities.

For some activities drivers receive the mileage rate plus activity pay.

For other activities they receive only activity pay.

Drivers also receive Average Daily Pay (ADP) in certain circumstances.

‎ Local Driver: The mileage rate for this position will be $0.55
- $0.69 per mile and the average number of miles driven range from 62,355
- 196,040.
* ‎ Regional Driver: The mileage rate for this position will be $0.55
- $0.69 per mile and the average number of miles driven range from 62,355
- 196,040.
* ‎
*This is for information only.

Your actual pay may vary by location and actual miles driven.

‎ Drivers receive both activity pay and the mileage rate for activities including Arrive/Arrive Drop, Bridge Pay, Chain, Evening Shift Premium, Hook, Live Load, Layover, Live unload, Regional Pay, Stop/Stop Drop, and Weekend mileage.

‎ Drivers receive only activity pay for activities including Accident, Breakdown, Weather/Road Closure, Cleaning Rejected Trailer, Assigned tractor not available, Out of hours (70), Snow Removal assigned trailer, Undock Trailers, Trailer Weight issue, and Wait Time.

‎ Drivers may be eligible to receive Average Day's Pay (ADP) for circumstances such as to calculate paid time off (PTO), safety day, holiday, deferred holiday, bereavement, and jury duty.

A driver will receive ADP when attending a Walmart event scheduled to last a full day (8 hours or more).

Drivers will be paid a full ADP even if the driver performs no driving duties following the event.

The full ADP is paid in addition to the pay earned for all activities, miles, and layover performed after the event.

‎ The ADP rate is $240 per day.

Minimum Qualifications Outlined below are the required minimum qualifications for this position.

If none are listed, there are no minimum qualifications.

Interstate (Class A) Commercial Driver's License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.

A minimum of 30 months of experience working in a full-time Class A tractor/trailer driving position in the previous 3 years or successful completion of the Walmart Fleet Development Academy Program.

No more than two (2) moving violations while operating a personal or commercial motor vehicle in the last three (3) years.

No serious traffic violations while operating a personal or commercial motor vehicle in the last three (3) years.

No preventable accidents while operating a personal or commercial motor vehicle in the last three (3) years.

No preventable DOT recordable accidents (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years.

No preventable accident resulting in a fatality or catastrophic injury in driving history (personal or commercial motor vehicle).

Must currently live within 250 miles of the assigned facility or be willing to establish a residence within 250 miles by 90 days from the hire date.

Permanent residence is defined as your main, and regular residence (home) at a fixed address.

It is the location you report to the government (W2, tax returns, census, passport, etc.) as your "home." Your permanent residence is the location you have the intention of returning to as your primary residence and is the place containing your most loved persons, animals, and/or things.

Primary Location 100 Veterans Dr, Tobyhanna, PA 18466-8900, United States of America Are you currently a Walmart associate? Please log in to Workday and use the Find Jobs report to apply for this job.

Find Jobs Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

This policy applies to all employees and aims to create a safe and productive work environment.

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About the Fleet: Join our growing private fleet and help us deliver on a powerful purpose: We help people save money so they can live better.

As a Class A CDL driver, you'll enjoy competitive pay for every aspect of the job—not just your miles—along with predictable schedules and modern equipment.

Take the wheel of a career that moves more than freight; it moves lives forward.

Why drive for Walmart? Regional truck drivers can earn up to $110,000 in their first year.

Weekly Home Time Consecutive days off every week Benefits & Perks Earn PTO immediately—up to 21 days in your first year Up to 6% match on 401K Medical, Dental, and Vision plan options available from day one Company paid life insurance and short-term disability Up to four paid safety days a year Associate Discount Card available after 90 days No touch freight deliveries Quarterly safety bonuses & annual pay increases Ask about our Walmart driver perks, such as our Referral Program, Rider Program, Driver Mentor Program, parking at Walmart locations and more! What you'll do You plan your day, set priorities, and work with your team to keep freight moving safely and on time.

You communicate clearly, solve problems as they come up, and adapt to changes on the road or in the plan.

You handle all required paperwork and electronic logs accurately and follow all DOT, state, and company guidelines.

You safely operate your tractor-trailer, inspecting it before, during, and after each trip to keep it in top shape.

You will run optimized routes by following traffic laws and local restrictions—reducing delays and improving on-time delivery performance.

You uphold Walmart's high standards of safety, integrity, and professionalism every mile of the way.

Minimum Qualifications Interstate (Class A) Commercial Driver's License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.

Minimum of 30 months (2.5 years) experience working in a full-time Class A tractor/trailer driving position in the previous 3 years (36 months).

No more than two (2) moving violations while operating a personal and/or commercial motor vehicle in the last three (3) years.

No serious traffic violations while operating a personal and/or commercial motor vehicle in the last three (3) years.

No preventable accidents
* while operating a personal and/or commercial motor vehicle in the last three (3) years.

No preventable DOT recordable accidents
* (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years.

No preventable accident
* resulting in a fatality or catastrophic injury in driving history in personal or commercial motor vehicle.

Must currently live within 250 miles of the assigned facility or willing to establish a residence within 250 miles by 90 days from hire date.
*The preventability of any accidents will be determined by Walmart based on the ATA Guidelines.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.

Health benefits include medical, vision and dental coverage.

Financial benefits include 401(k), stock purchase and company-paid life insurance.

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

‎ ‎ ‎ You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.

The amount you receive depends on your job classification and length of employment.

It will meet or exceed the requirements of paid sick leave laws, where applicable.

‎ For information about PTO, see .

‎ ‎ Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities.

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates.

Tuition, books, and fees are completely paid for by Walmart.

‎ Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.

Benefits are subject to change and may be subject to a specific plan or program terms.

‎ For information about benefits and eligibility, see One.Walmart .

‎ Drivers are paid a fixed rate for each mile driven, with additional pay for certain activities.

For some activities drivers receive the mileage rate plus activity pay.

For other activities they receive only activity pay.

Drivers also receive Average Daily Pay (ADP) in certain circumstances.

‎ Local Driver: The mileage rate for this position will be $0.55
- $0.69 per mile and the average number of miles driven range from 62,355
- 196,040.
* ‎ Regional Driver: The mileage rate for this position will be $0.55
- $0.69 per mile and the average number of miles driven range from 62,355
- 196,040.
* ‎
*This is for information only.

Your actual pay may vary by location and actual miles driven.

‎ Drivers receive both activity pay and the mileage rate for activities including Arrive/Arrive Drop, Bridge Pay, Chain, Evening Shift Premium, Hook, Live Load, Layover, Live unload, Regional Pay, Stop/Stop Drop, and Weekend mileage.

‎ Drivers receive only activity pay for activities including Accident, Breakdown, Weather/Road Closure, Cleaning Rejected Trailer, Assigned tractor not available, Out of hours (70), Snow Removal assigned trailer, Undock Trailers, Trailer Weight issue, and Wait Time.

‎ Drivers may be eligible to receive Average Day's Pay (ADP) for circumstances such as to calculate paid time off (PTO), safety day, holiday, deferred holiday, bereavement, and jury duty.

A driver will receive ADP when attending a Walmart event scheduled to last a full day (8 hours or more).

Drivers will be paid a full ADP even if the driver performs no driving duties following the event.

The full ADP is paid in addition to the pay earned for all activities, miles, and layover performed after the event.

‎ The ADP rate is $240 per day.

Minimum Qualifications Outlined below are the required minimum qualifications for this position.

If none are listed, there are no minimum qualifications.

Interstate (Class A) Commercial Driver's License with Hazmat endorsement (including cleared background check) or will obtain HAZMAT endorsement (with cleared background check) within 120 calendar days of date of hire.

A minimum of 30 months of experience working in a full-time Class A tractor/trailer driving position in the previous 3 years or successful completion of the Walmart Fleet Development Academy Program.

No more than two (2) moving violations while operating a personal or commercial motor vehicle in the last three (3) years.

No serious traffic violations while operating a personal or commercial motor vehicle in the last three (3) years.

No preventable accidents while operating a personal or commercial motor vehicle in the last three (3) years.

No preventable DOT recordable accidents (collisions resulting in disabling damage and/or immediate medical treatment away from the scene) while operating a commercial motor vehicle in the last ten (10) years.

No preventable accident resulting in a fatality or catastrophic injury in driving history (personal or commercial motor vehicle).

Must currently live within 250 miles of the assigned facility or be willing to establish a residence within 250 miles by 90 days from the hire date.

Permanent residence is defined as your main, and regular residence (home) at a fixed address.

It is the location you report to the government (W2, tax returns, census, passport, etc.) as your "home." Your permanent residence is the location you have the intention of returning to as your primary residence and is the place containing your most loved persons, animals, and/or things.

Primary Location 1400 OLD CHILLICOTHE RD SE, WASHINGTON COURT HOUSE, OH 43160-9305, United States of America Are you currently a Walmart associate? Please log in to Workday and use the Find Jobs report to apply for this job.

Find Jobs Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.

This policy applies to all employees and aims to create a safe and productive work environment.

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Special note for all potential applicants:

• This is a retained, exclusive search being conducted by our Founder. Please take all application processes seriously to be considered promptly, as we expect a large volume of inquiries.

• The role is a player-coach position and requires strong supervisory experience and a hands-on style coupled with executive presence.

• There is a strong preference for candidates with insurance industry experience.

• The role requires candidates residing in CT, MA, or NY, and your application must include your home address. Resumes should be edited to include a home address.

• Inclusion of a cover letter will greatly influence the process. It should include direct, specific compensation expectations, information on your supervisory style and success, and details of motivations prompting your interest in this role. This should be sent to as an addendum to your application here on LinkedIn. Applications without this data may experience a delay in reply.

The Role:

Reporting to the VP of Finance, this position is the Head of the FP&A function. It oversees a team of 5. The role is a player-coach position requiring an individual who will be involved in the day-to- day production of deliverables as well as the supervision and development of the team and their production requirements.

The overarching business is a 1B entity owned by private equity. The open role is responsible for a $300M MGA as well as a recently acquired direct-to-consumer segment, needing integration support and FP&A support. The rapidly growing business needs a strategic-minded finance leader with robust experience and a hands-on management style. This candidate will drive certain strategies and provide direction and leadership to the finance team as well as other senior business partners to achieve business targets and objectives.

Job Description:

• Responsible for setting the annual budget and quarterly forecasts for the full P&L of the insurance MGA, including: premium and commission modeling, retention analysis, expense management, productivity analysis, cost of acquisition rationalization, IT capital deployment, and operational staffing.
• Strong partnership with the business and ability to influence and provide effective challenge to senior business leaders to drive strategy across the business, drive business results, and hold leaders accountable for their financial commitments.
• Strategic leader focused on talent development and upskilling the analytical capabilities for Directors and their teams; leverage existing system enhancements as well as identify and implement new solutions.
• Continuous improvement mindset as the business continues to grow and integrate efficiently through scale across multiple financial systems and processes.
• Execute and lead financial review and approval for new business opportunities, which balance growth, partnerships, and financial return across multiple brands & channels
• Lead with financial oversight and rigor of Marketing activities, including profitable spending within DTC, partnership arrangements, and other B2C and B2B channels.
• Own the IT budget, capital allocation, and investment process for new and ongoing initiatives.

Requirements:

• 12+ years of experience in financial roles, including FP&A and expense management; demonstrated leadership and people management within the insurance industry or related field
• Expert in financial budgeting, forecasting processes, and business analytics
• Strong emphasis on effective communication, both verbally and through financial exhibits and presentations. Experience communicating with C-suite.
• Robust track record of driving strategy, process improvements, and challenging the status quo
• Financial system implementation and enhancement experience

About Covista


Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit and follow us on LinkedIn, Instagram and YouTube.

Reporting directly to the Manager of Student Accounts in a fast paced and goal-oriented contact center environment, this role is responsible for assisting in student success through proactive and accurate account assessment and student assistance on past due balances for inactive students. This position manages a portfolio of multiple institutions under Financial Account Management. Colleague participates in servicing out of school student accounts, negotiating mutually acceptable payment plans and performing delinquency management on an assigned portfolio of accounts. Ensures that all students have the appropriate guidance to make informed financial decisions to resolve outstanding balances on their account and provides accurate information for students looking to resume. Ensures team members are identifying trends and providing a thorough, holistic customer experience to internal and external customers. Works closely with academic partners and other departments to research and resolve any student issues. This colleague is charged with being a role model for the organization Covista values and fosters a culture of CARE consistent with organization's mission, vision, and purpose.

Responsibilities

• Manage a portfolio of assigned student accounts, some of which may be complicated or unique, to ensure payment is received; this may include research, validating data and postings in student ledgers, and/or working with other departments to ensure accuracy of accounts following account(s) through resolution.

• Collect payments on open receivable balances in a timely manner; this includes making outbound phone calls and taking inbound calls as well as responding to emails and Salesforce cases timely.

• Negotiate mutually acceptable payment plans with students in accordance to policy.

• Accountable to reduce delinquency for all assigned accounts to reduce bad debt.

• Deliver on expected department goals and activity metrics.

• Establish and maintain an effective, collaborative and cooperative working relationships with stakeholders, other departments and functional areas to deliver optimal results.

• Provide exceptional customer care to students and colleagues by accepting ownership of issues and questions by completing research, identifying solutions and bringing matters to a satisfactory resolution.

• Function as the point of contact for escalated student issues. Expected to research, identify solutions and bring accounts to a satisfactory resolution with students.

• Ensures compliance with all SOX controls, quality assurance, regulations and internal policies and procedures.

• Demonstrates and communicates current, detailed and accuracy of University withdrawal policies including the understanding of postings in ledgers for Title IV, Grants, Military/Veteran’s Affairs, and international and domestic procedure and policies to prospective return students, and non-returning students. Communicates these policies and procedures in a manner that displays deep understanding of the rationale and the value of the policy or procedure to the student.

• Identifies solutions for continuous improvement to existing processes and actively participates in UAT and the roll-out and execution of process changes.

• Attends team meetings, meetings with stakeholders and contributes to organizational committees.

• Performs other duties as assigned

• Complies with all policies and standards
  
  

• High School Diploma Required or Bachelor's Degree Some college preferred.
• 1+ year experience in consumer collections Required.
• Knowledgeable in collections regulations, laws and associated processing procedures, required.
• Excellent, customer service, organizational, critical thinking, communication, and time management skills.
• Effective inter/intra-departmental verbal and written communication skills.
• Ability to work independently as well as function as part of a team.
• Computer skills in Microsoft Office products, student accounts systems and internet applications.
  
  

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $17.00 and $23.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• 15 Days of Paid Vacation Days each Calendar Year
• 12 Paid Holidays + 2 floating holidays
  
  For more information related to our benefits please visit:
  
  

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation

About Our Company

Wilkinson Corporation is a purpose-driven real estate investment firm that has transacted over $3.5 billion across more than three decades of multifamily investment. Our focus goes far beyond financial outcomes — we measure success by the relationships we build, the communities we strengthen, and the impact we leave behind.

Our mission is to create flourishing apartment communities that deliver strong returns to investors while improving the lives of residents and elevating the broader community. We believe that when real estate is managed with integrity, empathy, and long-term vision, everyone wins — investors, residents, partners, and our planet.

With a track record grounded in disciplined investing and authentic relationships, Wilkinson has earned the trust of high-net-worth individuals, family offices, and institutional partners. Our leadership team brings together decades of multifamily experience, with a shared passion for doing business the right way — with heart, transparency, and purpose.

About This Role

Are you an incredible networker and connector?

As Vice President, Investor Relations & Client Success, you will step into a relationship-driven role designed to strengthen Wilkinson’s investor community and expand its reach. You’ll be a key ambassador for the firm — connecting high-net-worth investors to Wilkinson’s multifamily real estate opportunities and ensuring every client interaction reflects the firm’s integrity and excellence.

This is an opportunity to lead with authenticity, cultivate trust, and represent a brand that is deeply respected in the real estate investment space. You’ll partner closely with Wilkinson’s executive leadership, marketing, and investor relations teams to create a seamless and inspiring investor experience.

Joining Wilkinson means becoming part of a high-caliber, collaborative team that values both results and relationships. You’ll have the opportunity to make your mark within a firm that’s growing strategically and thoughtfully — where your work directly influences investor outcomes and long-term success.

Key Responsibilities

• Develop and nurture relationships with prospective investors, focusing on accredited and high-net-worth individuals.
• Present Wilkinson’s investment funds and multifamily strategies with clarity, confidence, and credibility.
• Represent the firm at industry conferences, investor events, and networking functions, serving as a trusted face of the Wilkinson brand.
• Collaborate with marketing to design investor materials, educational content, and communications that reflect Wilkinson’s purpose and professionalism.
• Partner with investor relations to host engaging investor education events and webinars.
• Maintain detailed CRM records and follow-up strategies to ensure every investor interaction is personal, timely, and impactful.
• Act as a bridge between prospective investors and the internal team, ensuring that questions are addressed efficiently and thoughtfully.

Qualifications

• Proven experience raising equity for private equity or real estate funds.
• Strong communication and interpersonal skills, with the ability to make complex investment concepts accessible and compelling.
• Bachelor’s degree in Business, Finance, Marketing, or related field.
• A track record of professionalism, organization, and proactive relationship management.
• Proficiency with Microsoft Office Suite and CRM systems.
• Self-motivation, integrity, and a genuine desire to help investors achieve their goals.

Preferred

• Experience in multifamily real estate or other real estate investment sectors.
• Familiarity with hosting investor events and creating educational or thought leadership content.
• Understanding of financial and business principles related to real estate investing.

Why Join Wilkinson?

At Wilkinson, you’ll join a team of professionals who blend deep industry expertise with a genuine commitment to purpose. This is your chance to:

• Work alongside seasoned leaders who have transacted $3.5B+ in real estate assets.
• Be part of a company that invests not just in properties, but in people and possibilities.
• Contribute to a culture where excellence, empathy, and ethical investing drive every decision.
• Expand your network and influence within a respected, growth-oriented firm.

If you’re a relationship-builder at heart — someone who thrives at the intersection of finance, communication, and impact — this is your opportunity to grow your career while helping others grow theirs.

Join us at Wilkinson Corporation and be part of something bigger — where strong returns meet lasting relationships and every investment creates a legacy.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Work Location: Remote

Reports to: Managing Director and EVP Investor Relations

Job Summary:

The Operations Manager is responsible for overseeing the day-to-day operations of a branch. This role focuses on the logistical and operational aspects of branch management, ensuring smooth coordination of personnel, equipment, and materials for job sites. The Operations Manager works closely with dispatch teams to ensure that employees and equipment are deployed on time, trucks are properly loaded, and job site operations begin on schedule. This role also emphasizes maintaining operational efficiency and improving employee productivity all while ensuring a safe working environment and proper training for all branch field employees.

Duties and Responsibilities:

• Coordinate and manage the dispatch of employees, equipment, and materials to job sites.
• Ensure that trucks are loaded with the necessary tools, materials, and equipment for each job.
• Monitor daily job assignments and work schedules to ensure employees arrive at job sites on time and jobs are completed efficiently.
• Communicate with Account Managers and Superintendents to track job progress and adjust operations as needed.
• Oversee the return of equipment, ensure proper inventory [management, and verify job completion reports.
• Manage the scheduling of employees and equipment to ensure optimal utilization of resources.
• Work closely with the Branch Manager to forecast equipment needs and coordinate repairs or maintenance.
• Ensure compliance with all safety regulations and procedures, including equipment handling and transport.
• Supervise, train, and mentor operations staff, including drivers, dispatchers, and laborers.
• Utilize servant leadership principles to foster a positive work environment that emphasizes teamwork, accountability, and personal growth.
• Conduct regular performance evaluations and provide feedback to encourage employee development.
• Assist with workforce planning, including recruitment and scheduling of staff based on operational needs.
• Serve as the operational point of contact for customers, addressing any scheduling or on-site concerns promptly and effectively.
• Ensure that jobs are completed according to customer expectations, maintaining a focus on safety, quality and timeliness.
• Work with the Branch Manager to identify areas for operational improvements to enhance customer satisfaction
• Assist with managing the operational budget, ensuring that resources are used efficiently.
• Monitor operational costs, including labor, fuel, and equipment maintenance, to ensure they stay within budgetary guidelines.
• Collaborate with the Branch Manager on strategies for cost reduction and operational efficiency.
• Enforce company policies and ensure compliance with all relevant regulations, including OSHA standards.
• Conduct regular safety inspections and ensure all team members are trained on and adhere to safety protocols.
• Investigate and address any operational or safety incidents, implementing corrective actions where necessary.
• And other duties as assigned by your manager.

Required Skills and Abilities:

• Strong organizational and time management skills.
• Excellent leadership and team-building abilities.
• Effective verbal and written communication skills.
• Problem-solving and critical thinking skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), and Vista.
• Familiarity with fleet management and scheduling tools.
• Strong focus on safety and compliance.
• OSHA 30 hour training completed within the last five years.

Essential Core Competencies:

• Operational Efficiency: Demonstrated ability to manage day-to-day operations and optimize resource usage.
• Leadership: Proven ability to lead and develop teams with a focus on servant leadership.
• Customer Focus: Commitment to providing excellent service and resolving issues to meet customer needs.
• Time Management: Skilled at managing multiple tasks and schedules, ensuring timely execution of all operational activities.
• Attention to Detail: Ensures accuracy in scheduling, dispatch, and equipment management.
• Safety Conscious: Proactively enforces safety standards and promotes a safety-first culture.
• Resourcefulness: Securing and deploying resources effectively and efficiently.
• Action Orientated: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Education and Experience:

• Associate’s degree in business or logistics preferred; equivalent work experience required.
• At least 3-5 years of experience in operations management, preferably within the construction or related industry.
• Experience with employee supervision and development.
• Familiarity with transportation and logistics coordination.

Physical Requirements:

• Ability to lift up to 50 pounds at times.
• Prolonged periods of standing, walking, or sitting.
• Must be able to navigate job sites, including rough or uneven terrain.
• May require occasional travel to job sites or other locations.

Legal Disclaimer:

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

Penhall Company is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, compensation inquiries, discussions or disclosures, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. (41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a))

This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications required. Penhall Company reserves the right to modify, add, or remove duties and to assign other responsibilities as necessary.