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Location: UCHealth UCHlth Memorial Hosp Central, US:CO:Colorado Springs
Department: Staffing Office
Work Schedule: Full Time, 72.00 hours per pay period (2 weeks)
Shift: Nights
Pay: $35.29 - $54.71 / hour. Pay is dependent on applicant's relevant experience
This position is an onsite role and does not offer a hybrid or remote option
Work nights, earn more - our Night Shift Incentive Program pays $1,600 quarterly ($6,400/year) to full-time night shift RNs.
Minimum Requirements:
- Graduate of an accredited or state board of nursing approved Registered/Professional Nursing program. State licensure as a Registered Nurse (RN).
- 6 months of ICU nursing (RN) experience or completion of the UCHealth Fellowship program.
- ACLS
- BLS - BLS through the American Heart Association or the American Red Cross CPR for the Professional Rescuer with card in-hand before start date. BLS or CPR card must be good through sixty days of hire.
At UCHealth, We Improve Lives
Picture yourself on a dynamic team improving lives in the following way(s):
- Provides top of scope practice in direct patient care utilizing the nursing process
- Values a multidisciplinary team approach to achieve exceptional outcomes
- Prioritizes wellness, a patient perspective and evidence-based practice
- Models proficiency through precepting those new to healthcare and/or UCHealth
- Welcomes new knowledge in a fast paced, innovative clinical environment
- Contributes to secure safety and quality at the point of care
ICU:
- Direct care in Intensive Care Unit (ICU) in a technically complex environment
- AACN's Synergy Model and various specialty certification standards are included in evidence based care models for the ICU
- Clinical Educators support and guide individualized specialty education and training for competency validation throughout clinical orientation.
Employees are our number one asset.
UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *
Recognition
- Performance bonus: UCHealth offers a 3-Year Incentive Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, financial goals and tenure. The bonus accumulates annually each October and is paid out in October during the third year of employment.
- Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.
- Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.
Health and well-being
- Medical, dental and vision coverage.
- Access to 24/7 mental health and well-being support for employees and dependents.
- Discounted gym memberships and fitness resources.
- Free membership.
- Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.
- Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.
- New employees receive an initial PTO load with first paycheck.
- Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.
- Employer-provided short-term disability and long-term disability with a buy-up coverage option.
Retirement and savings
- 403(b) plan with employer matching contribution.
- Additional 457(b) plan may be available.
- Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.
Education and career growth
- UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.
- Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.
- Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.
- Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.
- Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.
*Eligibility for some programs is based on an employee's scheduled work hours.
We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.
UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.
UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.
Who We Are ( )
We want your internship to be educational, meaningful, and exciting! As an intern, you will gain a better understanding of the roles in your department and be well prepared for work in the financial industry in the future.
You will also have opportunities to work with GreenState members, other departments, and staff.
The HR Intern will focus on several areas during the internship program including: General management/team support and project work focused on performance management, talent acquisition, and compensation and benefits.
This is a paid, on-site internship lasting 12 weeks, with an hourly wage of $15hr.
The program runs from May 19th through August 7th.
We will start outreach to internship candidates in January 2026.
GREENSTATE CULTURE: At GreenState, our purpose is to create lasting value for our members, our communities, and one another.
We empower our teams to create opportunities that strengthen financial well-being, transform lives, and enhance the vitality of the communities we serve.
We know our success-now and in the future-is deeply rooted in fostering an engaging, diverse, and inclusive workplace where everyone knows they matter, their work makes an impact, and their everyday commitment to living our values is what brings our mission to life.
Responsibilities Adheres to the Credit Union's core values in serving with truth, trust, mentoring, openness, risk-taking, communication, giving credit, integrity, caring, and respect in carrying out the GreenState's mission and vision.
Demonstrates a positive member service (internal and external) focus at all times, greeting members and guests with a smile and eye contact immediately upon their arrival.
Consistent usage of the members name during contact and always thanking them for their business.
Demonstrates teamwork in all interactions with coworkers and in the completion of all duties and responsibilities.
Ensures confidentiality of member information.
Assists with planning, coordination and execution of department events as directed by the appropriate staff member.
Provides a variety of administrative and clerical support regarding respective departmental and organizational projects and tasks.
Interacts with both internal and external GreenState parties including, but not limited to, fellow employees, department leaders, members, and vendors in the pursuit of departmental and organizational objectives.
Plays a vital role in enriching the community by participating in community service organizations and/or Credit Union sponsored events on an annual basis.
Performs any other duties as may be required to meet Credit Union objectives.
This job description does not list all the job duties.
Intern may be asked to perform other duties by the staff or supervisor.
Intern will be evaluated on performance of the projects listed as well as interaction with employees and clients.
Work hours and project specifics will be negotiated with each candidate.
Qualifications Reports to work punctually, works all scheduled hours, and works overtime as necessitated by business demand.
Job will require a non-traditional workweek with extra hours including evening and/or weekend duties.
Must be a current student in good academic standing.
Enthusiasm about knowledge acquisition and learning.
Good oral communication skills and the ability to produce written communication.
Ability to follow oral and written instructions.
Good telephone manners and techniques.
Ability to use and understand written material.
Ability to work with minimal direction and exercise sound judgment.
Ability to perform basic math calculations.
Strong analytical, oral, and written communication skills.
Proficiency with related computer applications, spreadsheets, word processing, and database applications.
Must be an undergraduate student entering their junior or senior year, prior to the commencement of the internship.
Must be bondable.
Reporting Relationship Reports to Department Leaders as assigned.
Supervisory Responsibilities This position is not responsible for the supervision of other employees.
Equal Opportunity Employment Statement GreenState Credit Union is an EEO/AA Employer.
We strongly encourage all individuals to apply for openings with the credit union.
Compensation details: 15-15 Hourly Wage PI294bb644ed7e-2995
You are an events Resource Manager/Project Manager who sets the standard for exceptional service. You understand that every interaction—no matter how fast-paced or high-pressure—is an opportunity to create confidence, trust, and a lasting positive impression. Calm, composed, and solutions-oriented, you remain steady and professional even when conditions are unpredictable and the stakes are high.
In this role, you will collaborate with an elite, highly polished team responsible for coordinating the smooth arrival and departure for high-level VIPs and world-class athletes attending the most watched sporting event on the planet. Precision, discretion, and poise are not optional—they are essential. If you thrive in dynamic environments and take pride in delivering white-glove service under any circumstance, we invite you to be part of history and join the FIFA26 World Cup team.
Location: Miami. FL
Pay rate: $40/hr
Project Dates: 5/1/26 – 7/27/26
What you will do:
- Assist Temporary Staffing Agency with managing the end-to-end recruitment process for temporary staff, ensuring alignment with FIFA requirements.
- Support the preparation and delivery of training materials for staff prior to tournament-time operations.
- Track recruitment progress, onboarding milestones, and training completion across functional areas.
- Workforce Operations
- Support the first-day arrival and check-in process for temporary staff, ensuring smooth onboarding and compliance with operational standards.
- Manage tournament-time workforce operations, including daily attendance verification, confirmation of overtime hours, and issue escalation.
- Act as a liaison between Temporary Staffing Agency, FIFA PMO, and Functional Areas to ensure staff deployment needs are met.
Reporting & Issue Management:
- Maintain accurate and transparent records of recruitment progress, time reporting, and workforce allocation.
- Track, escalate, and resolve payroll, attendance, and staffing issues in a timely manner.
- Implement and monitor controls to ensure time reporting integrity and prevent falsification of working hours.
- Provide regular reports on workforce status, challenges, and solutions to FIFA management.
- Collaboration & Coordination
- Work closely with Temporary Staffing Agency's redeployed staff assigned to workforce management tasks.
- Collaborate with FIFA Functional Areas (Client Services, Arrivals & Departures, Fleet, Bus, Venue Operations) to align staffing operations with event needs.
- Support issue escalation and resolution processes between Temporary Staffing Agency and FIFA during tournament operations.
What you bring:
- Fluency in English (additional languages are a strong asset).
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced, client-facing environment.
- Organizational skills with attention to detail.
- Experience in Resource Management for large scale events or activations.
- Staffing industry experience a plus.
To learn more about the workplace and culture of the team, please apply!
For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can't wait to work with you.
We are Nelson Connects, and our purpose is your success.
Required Skills & Experience:
10+ years of experience in Quality Engineering, including at least 3 years in a QE Lead role.
Extensive experience in Human Resources and Financial Solutions domains.
Strong hands-on experience testing time and absence, workforce management, and related HR systems.
Proven experience with Oracle implementations for backend and financial processing systems.
Experience validating integrations and data flows using Google Cloud Platform (Google Cloud Platform).
Strong understanding of Agile/Scrum methodologies and enterprise delivery models.
Hands-on experience with:
Functional and automation testing for HR and finance platforms
API, integration, and data validation testing
Enterprise test management and defect tracking tools such as JIRA
Excellent communication, leadership, and stakeholder management skills.
Preferred Qualifications:
ISTQB or equivalent Quality Engineering certification.
Experience in large-scale enterprise HR or financial transformation programs.
Familiarity with compliance-driven testing, data reconciliation, and audit readiness.
Exposure to CI/CD pipelines and automated testing in cloud-based enterprise environments.
Overview
Our client is a high-volume, precision metal stamping manufacturer recognized as a \"Best Place to Work.\" They operate multi-shift production in a deeply collaborative, team-centric culture where employees are empowered to contribute, innovate, and grow. Their exceptional retention reflects their commitment to engagement, accountability, and respect. Well-established, privately owned and debt free.
The Role
We're seeking an HR Benefits Manager for our client to lead benefits administration for their 100-person team and ensure compliance, accuracy, and exceptional service in a fast-paced, multi-shift manufacturing environment. This key position combines strong benefits expertise with financial accuracy, discretion, and a proactive approach to employee support.
What You'll Do
- Benefits Administration (Primary Focus)
- Administer all employee benefit programs including health, dental, vision, life and disability coverage, 401(k), FMLA, leave programs, and workers' compensation
- Manage open enrollment processes, communications, and employee education sessions
- Serve as primary liaison with benefit brokers and third-party administrators
- Ensure compliance with ERISA, ACA, COBRA, HIPAA, and applicable state regulations
- Maintain accurate benefits records in HRIS and payroll systems
- Respond promptly and confidentially to employee benefit inquiries
- Analyze utilization trends and assist leadership with benefit cost management strategies
- Basic Accounting Responsibilities (Secondary Focus)
- Reconcile benefit invoices and payroll deduction reports
- Assist with monthly accruals related to benefits and PTO
- Support 401(k) contribution reporting and audit documentation
- Partner with accounting to ensure proper general ledger coding and cost allocation
- HR Generalist Support (Tertiary Focus)
- Support onboarding, orientation, and employee record maintenance
- Assist with policy administration, handbook updates, and regulatory compliance
- Support employee engagement initiatives aligned with our team-centric culture
- Provide HR support for performance management and employee relations as needed
Requirements
- 5+ years of progressive HR experience with strong emphasis in benefits administration
- Manufacturing environment experience strongly preferred
- Working knowledge of ERISA, ACA, COBRA, FMLA, and related compliance requirements
- Proficiency with HRIS and payroll systems
- Strong reconciliation and basic accounting skills
- High level of discretion and ability to manage confidential information
- Excellent communication skills with the ability to engage employees at all levels
- Detail-oriented with strong organizational and analytical abilities
- Bachelor's degree in human resources, business, accounting, or related field preferred
- PHR, SHRM-CP, or CEBS certification a plus
- Personal Attributes:
- Service-oriented mindset
- Collaborative and team-focused
- Calm and professional in fast-paced environments
- Highly organized with strong follow-through
- Solutions-driven and proactive
This position is at our client's Vermont manufacturing facility.
Relocation assistance.
Radius Recycling is currently hiring a Sr Human Resources Specialist to join our client-focused Corporate team in Portland, Oregon!
This position is responsible for the day-to-day administration and operational support of HR functions across an organization of approximately 3,500 employees. Core accountabilities include high-volume HRIS data management in UKG Pro, recruitment coordination, and compliance auditing of employee files and Form I-9s. The role also oversees unemployment claims processing, delivers tier 1 HR customer service to employees and HR business partners, and supports new hire onboarding at corporate offices. Project-based assignments are undertaken as needed to advance departmental and organizational goals.
Benefits Offered
- Hybrid schedule: Mondays/Wednesdays/Thursdays onsite. Remote Tuesdays and Fridays
- Medical, dental, vision, disability and life insurance offered
- 401(k) with Company match
- PTO package starting at 3 weeks per year, accrual increases with years of service
- Volunteer Time Off program
This position is responsible for the day-to-day administration and operational support of HR functions across an organization of approximately 3,500 employees. Core accountabilities include high-volume HRIS data management in UKG Pro, recruitment coordination, and compliance auditing of employee files and Form I-9s. The role also oversees unemployment claims processing, delivers tier 1 HR customer service to employees and HR business partners, and supports new hire onboarding at corporate offices. Project-based assignments are undertaken as needed to advance departmental and organizational goals.
Essential Functions
- Performs high-volume HRIS data entry and auditing within UKG Pro, ensuring all workflow transactions are completed in a timely and accurate manner.
- Supports field recruiting operations by posting job openings, coordinating with hiring managers on open requisitions, reviewing and routing resumes, and managing the pre-employment process through completion.
- Reviews Form I-9s for accuracy and completeness in accordance with federal requirements, identifying and resolving discrepancies as needed.
- Manages and delegates unemployment claims, ensuring responses are submitted in compliance with applicable state deadlines.
- Delivers high-volume tier 1 HR customer service to a workforce of approximately 3,500 employees, former employees, HR business partners, and family members, addressing inquiries related to HR, payroll, and benefits.
- Oversees the pre-employment verification process for applicants, coordinating background and employment history checks to ensure all requirements are satisfied prior to onboarding.
- Manages the CDL driver pre-employment process in partnership with Fleet Safety, ensuring all steps are executed in accordance with FMCSA guidelines and regulatory requirements prior to a driver's start date.
- Contributes to special projects and initiatives as assigned, in support of departmental and broader organizational goals.
Physical Activities Required To Perform Essential Functions
Ability to: lift and carry up to 10 pounds frequently; sit for extended periods of time, up to 6-8 hours per day; keyboard for extended periods of time, up to 6 hours per day; be mobile within an office setting; assemble papers, paper punch, staple, file, photocopy; apply sufficient force to open and close file drawers; communicate by speech and hearing in person and/or by phone in a businesslike, professional manner. Visual acuity needed to perform close detail work for preparation and proofreading of business correspondence and operating a computer terminal.
Interpersonal Contacts
This position involves phone, written, and face-to-face contact with all levels of employees from entry level clerks to executive officers. Communication ranges from answering simple questions to discussing company policies. External contacts by phone, in writing or face-to-face include all levels of job applicants, government agencies, attorneys, consultants, other HR professionals.
Job Conditions
Average office conditions, little privacy. Constant interruptions make concentration difficult. Time deadlines create pressures to prioritize work. The team is currently working in the corporate headquarters (Portland, Oregon) two days per week and remotely three days per week, which is subject to change.
Qualifications
- Associate's or Bachelor's degree in HR, Business, or related field preferred
- 3+ years of HR, recruiting, or administrative experience
- 3 plus years in a customer service role required
Ideal Competencies
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- High attention to detail, particularly around compliance documentation (I-9s, background checks, offer letters)
- Clear and professional communication, comfortable coordinating with candidates, hiring managers, and vendors
- Discretion in handling confidential employee information
- Comfortable working in a fast-paced, process-driven environment
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
Our client in Medford is seeking an enthusiastic and experienced Customer Service Team Lead to join their dynamic, fast-paced team. This is a full-time, potential temp-to-hire opportunity with a well-established, family-owned company that values teamwork and professionalism!
Qualified candidates will be required to register with J & J Staffing Resources. To begin your application, please visit: :
- Monday – Friday: 8:00 AM – 4:30 PM.
- Saturdays: 8:00 AM – 12:00 PM (Rotated).
(Note: When you work a Saturday, you get your choice of a half/full day off during the week or overtime pay. )
What You'll Do:
- Lead from the Front: Act as the primary point of contact for customers via phone, email, and text.
- Workflow Management: Oversee the daily "to-do" list for the front office, ensuring the team stays productive and deadlines are met.
- Mentorship: Support and guide two CSRs, providing answers to their questions and maintaining high service standards.
- Operations: Manage order processing, returns, and exchanges with high accuracy in our database.
- Financial Integrity: Handle cash and credit transactions and oversee proper payment procedures.
- Process Improvement: Work with management to find ways to make our office run even better.
What You Bring to the Table
- Experience: A solid background in customer service (Sales or QuickBooks experience is a major plus).
- Leadership: You don't wait to be told what to do; you see a gap and fill it.
- Communication: Elite phone etiquette and the ability to handle pressure with a smile.
- Reliability: You understand that as a leader, your presence is vital to the team's success.
- Detail-Oriented: You catch the small errors before they become big problems.
J & J pays WEEKLY and we offer Direct Deposit, Medical, Dental and Vision Benefits, Paid Time Off, and a $$$ Referral Bonus $$$ !!!
If you have previously registered with us, please call your local office and we can update your status over the phone. You can find a list of J & J locations on our website: 1972 J & J Staffing Resources has specialized in finding great jobs for great people. Every year we place thousands of candidates with thriving local companies. Put your trust in J & J. We look forward to working with you!
Position Title: LTSS Service Care Manager
Work Location: Hamilton County, Florida
Assignment Duration: 12 Months (possibility to extend or convert)
Work Schedule: 8-5 Mon-Fri
Work Arrangement: Remote with 80-90% field work
Position Summary:
Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs.
Background & Context:
Supports our organization's Sunshine State Health Plan in delivering long-term care services to members. Doesn't need to be Spanish speaking.
Key Responsibilities:
* Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome
* Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care
* Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members
* Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans
* Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs
* Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met
* Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators
* May perform home and/or other site visits to assess member's needs and collaborate with healthcare providers and partners
* Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits
* Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner
* Performs other duties as assigned
* Complies with all policies and standards
Qualification & Experience:
* Requires a Bachelor's degree and 2 - 4 years of related experience.
* Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Education/Certification
Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.
Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.
Preferred: n/a
Licensure
Required: Valid driver's license
Preferred: n/a
- Years of experience required
- Disqualifiers
- Best vs. average
- Performance indicators
Must haves:
- 2+ years of Care Management experience (field experience is a must)
- Caseloads of 50,60,70 members - bonus if it is geriatric
- Long Term Care Medicaid experience
- Medicaid / Medicare experience
- Need to see experience being able to manage high case load
- Fast paced environment regarding new processes and programs
- They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
- All documentation must be within system within 24 hours of completion
- Experience with electronic medical health records
- Home Health Experience
Nice to haves:
- Discharge Planning
- Working with TruCare which is the software the team uses
Disqualifiers:
- Not having field experience
- Not having previous experience with high caseloads
Performance indicators: Bilingual always preferred - req will indicate if Bilingual is required via the notes section
Position is offered by a no fee agency.
In our department, we live out the Azure vision by integrating it into everyday actions that reflect our Core Values.
Our connection with customers is strengthened by our comprehensive understanding of our products, our empathetic approach, and our exceptional communication skills.
We maintain and enhance our departmental objectives through regular training, vigilant monitoring, and analytical reviews, which enable us to identify and seize opportunities for improvement.
OVERVIEW The Employee Services (HR) Coordinator serves as the primary point of contact for day-to-day human resources support.
This role provides high-quality, bilingual service to employees and managers by supporting HR operations, employee records, onboarding and offboarding, policy administration, and compliance processes.
This position plays a critical role in ensuring employees experience consistent, respectful, and accessible HR support across the organization.
The Employee Services Coordinator must be able to communicate fluently in English and Spanish to support our diverse workforce with clarity, dignity, and effectiveness.
ROLE PURPOSE To deliver dependable, professional, and compassionate bilingual HR support while maintaining accurate systems, documentation, and processes that enable a healthy, compliant, and inclusive workplace.
KEY RESPONSIBILITIES Employee Support & Frontline HR Service Serve as the first point of contact for employee HR questions, providing support in both English and Spanish related to policies, procedures, time off, onboarding, and general employment matters.
Provide timely, respectful, and accurate responses while maintaining confidentiality and professionalism.
Ensure language access so employees clearly understand processes, policies, and expectations.
Direct complex issues to appropriate HR leadership or specialists as needed.
Onboarding & Offboarding Operations Coordinate bilingual onboarding activities including paperwork support, system setup, orientation logistics, and new hire checklists.
Support offboarding processes including exit documentation, benefits transition notices, and exit interviews when appropriate.
Ensure onboarding and offboarding processes are consistent, timely, compliant, and clearly communicated.
HR Records & Systems Management Maintain accurate and up-to-date employee records in HRIS and internal systems.
Process employee changes including job updates, pay changes, status changes, and personal information updates.
Ensure data accuracy, document retention, and confidentiality standards are upheld.
Manager & Leadership Support Assist managers with HR documentation, corrective action forms, performance documentation, and employee process guidance.
Support preparation of coaching records, employment letters, and HR workflows.
Serve as a bilingual administrative partner to leadership teams.
Attendance, Time-Off & Compliance Tracking Track attendance, PTO, and leave documentation.
Support leave administration processes in coordination with the Benefits team.
Monitor documentation for policy and regulatory compliance.
Policy Administration & Communication Assist with distributing, tracking, and communicating HR policies and procedures.
Support policy acknowledgements and documentation tracking.
Answer basic policy questions and help ensure understanding across language barriers.
Employee Relations & Documentation Support Assist with employee relations matters by gathering documentation, coordinating meetings, and maintaining confidential files.
Support investigations, corrective actions, and performance processes.
Maintain organized, audit-ready records.
Additional Responsibilities Support audits, reporting, and HR projects.
Participate in continuous improvement of HR workflows and service delivery.
Perform other duties as assigned by HR leadership.
Requirements: Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
2 years of experience in HR, employee services, or administrative support.
Fluency in both English and Spanish is required.
Experience supporting diverse, multi-location, or operations-based workforces preferred.
Strong working knowledge of HR processes, employee documentation, and confidentiality standards.
Excellent interpersonal, organizational, and communication skills.
Proficiency in HRIS platforms, Microsoft Office, Google Workspace, and document management systems.
Core Competencies Bilingual communication excellence Employee-centered service mindset High attention to detail and confidentiality Calm, professional problem-solving Strong organization and follow-through Cultural awareness and empathy What Success Looks Like Employees feel supported, respected, and clearly informed in their preferred language.
Managers receive timely, accurate HR operational support.
HR records and compliance documentation remain accurate and audit-ready.
Onboarding and offboarding experiences are smooth, welcoming, and consistent.
Language access strengthens trust, engagement, and workplace effectiveness.
PI6bff7ddc5fdb-7877
The Client Service Coordinator (\"CSC\") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.
Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned.
MUST HAVE PRIOR SCHEDULING EXPERIENCE AND ABILITY TO WORK ANY DAYS OR HOURS
The pay range for this role is $15.00 - $18.69 Hourly. The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws.
Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our \"Meow-velous\" benefits:
- Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered.
- Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.
- Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession.
- Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.
- Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.
- Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind.
- Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection.
- Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs.
- Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds.
- Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition.
- Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.
- Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.
- Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options.
- Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving.
- Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.
- Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.
- Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.
- Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.
- Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.
- Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.
Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
