Leasing Associate and Social Media Manager

Role and Responsibilities

MGMT Residential seeks a professional Leasing Associate and Social Media Manager to join their growing team of associates. The successful candidate will be a diligent, capable and driven individual who is polished, adaptable and has a desire to grow within our young, dynamic company. The Leasing Associate and Social Media Manager serves as the “face of the company” to prospective renters, where they will have a role in marketing, sales and customer service. Specifically, the Leasing Associate and Social Media Manager is expected to:

• Show apartments to prospective applicants, positively positioning the properties’ attributes and amenities
• Coordinate and communicate all follow up with prospects and applicants, supporting the full apartment leasing process
• Assess potential applications for their qualifications, including compliance with company standards
• Process all incoming applications, including running applicant background and credit checks, references, etc., while maintaining adherence to all local and federal Equal Housing rules and regulations
• Be judicious in confirming all applications are complete, including receipt of security deposits
• Schedule move-in dates/times
• Maintain detailed lists of potential applicants and wait lists to ensure ability to report on current status of leasing activities to company management at all times
• Perform apartment walkthrough inspections prior to new resident move ins.
• Develop and execute the social media marketing strategy, including maintaining a social media calendar and creating appropriate content to achieve company goals.
• Support the execution of marketing initiatives by coordinating outreach efforts, messaging and presentation in alignment with company objectives and brand standards.
• Manage and maintain company social media profiles, resident reviews, and monitor for reputational risk, including responding to resident feedback where appropriate.
• Develop and maintain a calendar of resident engagement events for communities across our portfolio of rental properties in order to achieve our engagement goals.
• Oversee execution of events, including set up, break down and clean up, coordinating with property management and leasing teams, ensuring event spaces are welcoming and functional, greeting residents, and troubleshooting any issues that arise during events to ensure a smooth experience.
• Maintain an organized record of event plans, attendance, feedback, and budget that tracks all event-related expenditures, and stay updated on local trends and opportunities to bring fresh ideas to the community.
• Provide input to development of marketing collateral and branding assets for properties.
• Capture video and photos of key moments at resident and employee events, delivering polished visuals for event promotions and social media.
• Other duties as assigned

Qualifications and Education Requirements

• Familiarity with Yardi software or other CRM
• 2+ years’ experience in leasing and/or property management, multifamily experience preferred
• Reliable transportation to and from company offices and leasing properties in Roxborough, Manayunk, and other areas of Philadelphia.
• Availability to show properties and attend resident and community events on weekends and early evenings
• Fluent in Microsoft Office and the Google suite of Office products
• High School degree or equivalent from an accredited institution

Preferred Skills

• Experience with Canva, Mailchimp and social media platforms
• Fair Housing training
• Knowledge of the Philadelphia rental market and our target neighborhoods of Roxborough and Manayunk

Job Benefits

• $55,000-$65,000
• Medical, Dental, and Vision Benefits
• Paid time off
• 401k
• Continuous opportunities for advancement

Company Description

MGMT Residential is a fast-growing, dynamic real estate services company that specializes in real estate development, property management and brokerage services, providing exclusive rental listings for apartments located in the Manayunk and Roxborough neighborhoods of Philadelphia.