Remote Leverage Work From Home Jobs in Usa

Job Description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

*Class start date 04/06/2026

Job Overview

Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Bloomingdale’s Credit Experience Advocates are responsible for delivering an intimate and distinctive customer experience by responding to Bloomingdale’s customer inquiries via phone, chat, or email. Experience Advocates will provide full ownership to credit related inquiries, seizing the opportunity to rewrite the end of the story. Experience Advocates will leverage an environment of continuous learning and education to foster and achieve creative resolutions. We are driven by our desire to win with our customers by being available, knowledgeable, and always engaging.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

What You Will Do

• Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction
• Respond to customer inbound calls, chat, or email in an efficient and friendly manner. Always conveying empathy for customer friction points.
• Promote and communicate current sales and loyalty promotions.
• Conduct extensive account research to provide appropriate resolution to customer issues or disputes related to credit reports, billing, payments, account balances, and other credit-related matters, including following up with the customer as needed
• Accurately record and maintain customer information, interactions, and case details in agent desktop systems.
• Engage and collaborate with stores, key stakeholders and business leadership on complex and escalated situations showing our customers that our connection makes us like No Other Store in the World.
• Be entrepreneurial and leverage elevated empowerment to manage appropriate customer accommodations.
• Always act with integrity, humanity, humility, and respect.
• Regular, dependable attendance and punctuality.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• Responsibilities may fluctuate due to business need and colleagues may be responsible to correspond with customers via inbound calls, chats, or emails.

Who You Are

• Ability to integrate Bloomingdale’s customer experience model into all interactions
• Adaptable and able to adjust quickly to changing customer expectations and needs
• Ability to be a self-started who is comfortable taking the initiative to learn new things; strong decision-making abilities; strong analytical skills
• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
• Experience in customer service or a related field, preferably in the credit services industry or luxury selling
• Strong verbal and written communication skills
• Empathic, patient, and professional while dealing with customers, especially in stressful situations Enjoy meeting people, learning about them, and sharing information
• Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
• High-School diploma or related experience

Essential Physical Requirements You Will Perform

• This position requires talking, sitting and reaching with arms and hands.
• Involves sitting and talking for at least two consecutive hours, lifting at least 10lbs., stooping, kneeling, and crouching
• Reaching, including above eye level
• Involves close vision, color vision, depth perception, and focus adjustment
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
• Able to navigate multiple computer applications from a dual monitor setup

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

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This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.

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Job Info

• Job IdentificationREQ_722561
• Job CategoryStores
• Posting Date02/23/2026, 12:21 PM
• Locations 7801 Citrus Park Town Center, Tampa, FL, 33625, US

About the Role

As the Operations Analyst, you are a data-driven problem solver and operational thought partner. You have deep experience in transforming complex, messy data into actionable insights, a strong understanding of operational processes, KPIs, and performance measurement, and a proven track record of building analytical tools, dashboards, and reporting that enable operations leaders to execute more effectively. This role is critical to improving decision-making, streamlining operations, and strengthening Curio’s ability to scale through insight-driven execution.

**This role is for candidates who reside within 60 miles of our 9th Street SE office in Minneapolis, MN**

You will be handed messy data regarding complex problems with general guidance about what insights would be helpful, but little prescriptive direction on next steps or how to solve the underlying issue. This is a unique opportunity for the right candidate to make an immediate impact and develop quickly in their career.

What You’ll Do

• Work deeply within data and systems, becoming intimately familiar with how our business systems (ERP, Data warehouse, etc.) function
• Leverage data from the multiple sources and systems to create insights and analytics leveraging tools like Excel, SQL and PowerBI that equip functional teams with insights and tools to measure and improve their processes
• Create systems and reports that enable efficient internal data communications
• Execute scrappy analyses on short timelines to answer questions quickly, while also identifying and developing more scalable solutions that will make CURiO successful in the long term
• Collaborate across functions and learn CURiO’s business top-to-bottom. You will engage with Supply Chain, Manufacturing, Customer Experience, Finance, Engineering, Brand Marketing, Sales, and more.

As a Curio Team Member

• You exemplify CURiO Cornerstones and strive for personal leadership in your role.
• You collaborate across teams and maintain a positive, respectful, and cooperative workplace environment.
• You take ownership of your professional development by seeking learning opportunities and staying current in your field.
• You manage your time effectively and work with others to contribute to team and company goals.
• You maintain and protect company proprietary information.
• You follow all safety guidelines, report concerns promptly, and maintain a clean, safe, and organized workspace.
• You understand that success in your role could include occasional extended work hours as necessary to meet seasonal deadlines and that periodically, you may be asked to perform other duties not included in your role description.

What You Bring

Qualifications:

• 1-3 years of experience working in an omnichannel retail and/or manufacturing within supply chain, internal operations, or business analyst role.
• Experience supporting forecasting, inventory, demand, sales, or other business planning analysis
• Excellent communication and relationship-building skills.
• Advanced proficiency in Microsoft Excel.
• Experience with information systems, data, BI/Data Visualization, reporting and analytics
• Exposure to ERP systems and BI tools preferred, with the ability and willingness to learn new platforms quickly.

Preferred:

• Bachelor’s degree

Core Competencies:

• Strong analytical capabilities with a healthy dose of creativity in aggregating data across disparate systems, software programs, and other computer applications
• Energy from being a thought partner for others, excited to spend time translating operational problems into data problems, and then supporting the functional teams that execute on your recommendations
• Comfortable with competing priorities and providing ad-hoc reporting requirements and analysis in Excel, PowerBI or SQL.
• Proactive nature, self-driven and relentless. You don’t need someone to tell you to “move,” you just move. A self-starter who can drive projects and execute results with minimal supervision
• Strong presentation skills that facilitate clear, efficient exchange of information. An effective communicator with the ability to articulate technical concepts in a clear and concise manner.
• Technical proficiency and the ability to collaborate and convey complex information to non-technical end users across multiple functional areas.
• A quick learner who is passionate about solving complex problems and system inefficiencies.
• Inquisitive and constantly seeking answers
• Ability to speak candidly at all levels about tough issues facing the organization while influencing the work of others and maintaining confidential company data

Additional Information

• Travel Requirement: less than 5%
• Work Environment: General office or home office environment
• Physical Requirements:
• Occasionally required to lift and/or move items weighing 10 – 15 pounds.
• When in a facility, occasional exposure to dusty and fragrant conditions

Why Join CURiO

At CURiO, we craft beautiful experiences for the home and body through our fragrance and personal care brands. We’re committed to creating a collaborative, inclusive workplace where talent can thrive and grow. You’ll be part of a passionate team driving meaningful work — with the agility of a growth company and the heart of a purpose-driven brand.

Health & Welfare Benefits:

Eligibility begins on the first day of the month following 30 days of employment unless noted otherwise:

• Medical, Dental, Disability Insurance (cost shared)
• Life/ AD&D Insurance (employer paid)
• Additional voluntary benefit offerings (employee paid): Vision, Accident, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Voluntary Term Life Insurance, AD&D
• 401(k) – After 6 months of employment on next quarterly entry date

Equal Opportunity Employer

Curio is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive environment for all employees.

• Base Salary: $140,000 - $250,000 per year (Top earners can expect to be in the mid-to high six-figures range; $600,000+).
• Additional Compensation: Opportunity to earn a % of the firm's recovery on cases handled.
• Benefits Include:
• 401(k) plan
• Comprehensive health (50% coverage level includes dependents), dental, and vision insurance
• Flexible time off policy
• Referral program
• Discretionary quarterly bonuses
  
  

• Lucrative Earnings: Plaintiff-side settlements often surpass Big Law billable hours, unlocking significant financial rewards.
• Remote Freedom: Work from anywhere in California with minimal office visits (senior team members attend every 4-6 weeks).
• Fast-Track Growth: Become a Team Lead in months, with a proven path to rapid promotions.
• Recession-Proof Practice: Wage and hour litigation thrives in downturns, ensuring steady work in a field dominating California’s courts.
• Leverage Your Expertise: Your Big Law training in discovery, depositions, and procedure seamlessly fuels our high-stakes class action practice.
  
  

• Manage a caseload of ~40 wage and hour class action cases after initial training.
• Apply your defense-honed skills to draft written discovery, conduct depositions, and represent clients in court hearings.
• Engage confidently with clients and opposing counsel, leveraging your professional presence.
  
  

• 1 or more years of wage & hour employment litigation experience (defense experience at firms like Ogletree, or Jackson Lewis strongly preferred; FEHA or PAGA experience a plus).
• Eagerness to focuse on wage and hour class actions/PAGA litigation as a career focus (no prior wage and hour experience needed; full training provided).
• Ability to work remotely across California with occasional travel (1-2 times/month) for court hearings, depositions, or client meetings.
• First week in-person in Los Angeles for onboarding and systems training; fully remote thereafter.
• Procedural rigor, professional demeanor, and drive to excel in a high-demand practice.
  
  

Doctor of Medicine | Family Practice

Location: Boynton Beach, FL

Employer: Weatherby Healthcare

Pay: Competitive weekly pay (inquire for details)

Shift Information: Days - 5 days x 9 hours

Start Date: ASAP

LocumJobsOnline is working with Weatherby Healthcare to find a qualified Family Practice MD in Boynton Beach, Florida, 33437!

Interested? Give Weatherby a call today and speak with one of our specialty-specific consultants for available dates and details.

• Monday-Friday with Wednesday off or admin from home
• 10 - 16 patients per day
• Must speak Spanish
• No procedures required
• Four day work week option with 9 hour days
• Paid malpractice insurance; pre-paid travel and housing expenses
• Assignment details and time entry in online portal
• Competitive compensation
• 24-hour access to your Weatherby Healthcare consultant
• Charter member of NALTO

About Weatherby Healthcare

Weatherby Healthcare is part of the CHG Healthcare family of staffing companies, which leads the locum tenens industry in size and quality. Since 1995, we’ve leveraged our nationwide network to connect locums professionals with the best jobs. We offer specialty-focused consultants for nearly 100 specialties of physicians, PAs, and NPs. These experts simplify the locums process from start to finish, backing you up with award-winning 24/7 support. In addition to providing competitive pay and malpractice coverage, we assist you with credentialing, licensing, travel, and housing. To learn more about how we make your life easier, visit

1715679EXPPLAT

Physician Assistant | Urgent Care

Location: Los Angeles County, CA

Employer: Opportunity Healthcare

Pay: Competitive weekly pay (inquire for details)

Start Date: ASAP

LocumJobsOnline is working with Opportunity Healthcare to find a qualified Urgent Care PA in Los Angeles County, California, 93550!

Urgent Care Physician Assistant job in Los Angeles County, CA — offering up to $85 for a PA position at a local facility in Los Angeles County. Looking for PA jobs near you? This full-time Urgent Care Physician Assistant job offers competitive pay, incentives, and dedicated support from Opportunity Healthcare, a leading Advanced Practice agency.

Whether you're a PA relocating to California or searching for "Physician Assistant jobs near me", this opportunity could be the perfect fit. Located in Los Angeles County, this Physician Assistant job is easily accessible for PA's based nearby.

Don't miss out— 'Quick Apply' now to start the application process and connect with a specialized Opportunity recruiter who can match you with additional PA jobs near you.

• Pay: $85-85/Hr
• Specialty: Urgent Care
• Location: Los Angeles County, CA 90255
• Schedule: Monday - Friday
• Shift Time: 8 hours
• Duration: Permanent
• Job #: 25-01606
• Additional Details: Job in at 2975 Zoe Ave Huntington Park, CA, 90255
  MUST SPEAK SPANISH FOR THIS ROLE
  Urgent Care / Acute Care role
  You are in the clinic but working telemedicine (on location not from home)
  Acute Care patients and prescription refills, etc...
  30 - 35 patients per day
  Monday - Friday (8am - 5pm)
  Transitioning to NextGen EMR

• 
  
• Specialty-focused recruiters
  
• Dedicated credentialing & onboarding team
  
• Dedicated travel & housing assistance
  
• Malpractice Insurance, including tail insurance for assignments
  
• Licensing support
  
• $750 Referral bonus
  

Opportunity Healthcare is committed to delivering outstanding service to Advanced Practice Providers, offering both locum tenens and permanent job options. As a trusted agency, they excel at connecting healthcare facilities with skilled NPs, PAs, and CRNAs, all while prioritizing each clinician’s unique goals. Acting as dedicated advocates, they leverage industry connections to match you with roles that align with your career ambitions and lifestyle. With a focus on building lasting relationships, Opportunity Healthcare ensures a supportive, seamless experience for clinicians seeking rewarding and fulfilling career paths.

About Opportunity Healthcare

Opportunity Healthcare is a leading locum tenens agency & Advanced Practice provider, offering nationwide staffing for both staff & locum tenens jobs. We specialize in Nurse Practitioner (NP), Physician Assistant (PA), CRNA jobs. With our team’s dedication & specialized experience in Advanced Practice Nurses, we provide a single point of contact, expedited services, & focused approach to meeting the needs of our providers. Our service philosophy isn’t driven by volume, deadlines, or sales metrics; it’s centered on people, their professions, and enhancing the lives of our nurses & the patients they serve.

1686335EXPPLAT

Doctor of Medicine | Anesthesiology - General/Other

Location: El Paso, TX

Employer: Weatherby Healthcare

Pay: Competitive weekly pay (inquire for details)

Shift Information: Days - 4 days x 10 hours

Start Date: ASAP

LocumJobsOnline is working with Weatherby Healthcare to find a qualified Anesthesiology MD in El Paso, Texas, 79902!

If you are seeking a new opportunity or would simply like to learn more about locum tenens, give Weatherby a call today for details.

• Monday through Friday schedule, 10-hour days
• General anesthesia and regional blocks -- supervising CRNAs with occasional solo work
• No cardiac, pediatric, premie, or neonate cases
• Optional pager call from home -- no in-house call required
• Three weeks per month minimum coverage needed
• Paid malpractice insurance; pre-paid travel and housing expenses
• Assignment details and time entry in online portal
• Competitive compensation
• 24-hour access to your Weatherby Healthcare consultant
• Charter member of NALTO

About Weatherby Healthcare

Weatherby Healthcare is part of the CHG Healthcare family of staffing companies, which leads the locum tenens industry in size and quality. Since 1995, we’ve leveraged our nationwide network to connect locums professionals with the best jobs. We offer specialty-focused consultants for nearly 100 specialties of physicians, PAs, and NPs. These experts simplify the locums process from start to finish, backing you up with award-winning 24/7 support. In addition to providing competitive pay and malpractice coverage, we assist you with credentialing, licensing, travel, and housing. To learn more about how we make your life easier, visit

1672017EXPPLAT

Position: Customer Support Associate

Location: Remote (New Hampshire)

Compensation: Base Pay: $21.00 - $22.50 / hour

Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses

What this means: Uncapped earning potential with a proven 40%+ uplift for high performers.

Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.

Responsibilities:

• Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
• Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
• Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
• Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
• Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
• Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.

Ideal Profile:

• 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
• Master of professional communication with ability to command high volume inquiries
• Fast and accurate typist: 50+ WPM required
• Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
• Excited by technology and sees AI as a partner that enhances skills

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

Your Total Compensation & Benefits

Compensation:

• Base: $21–$22.5/hour + unlimited and uncapped bonus earning potential

Health & Protection:

• Comprehensive medical, dental, and vision insurance

Time Off:

• Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

• Access to AI-native tool stack
• Learning & development opportunities
• International team collaboration (14+ nationalities)

Other Benefits:

• 401(k) with Company Match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year

Ready to Shape Your Story?

Click "Apply" and take the first step.

WHO WE ARE:

Prescient National is an AM Best A (Excellent) rated Workers' Compensation insurance company offering national coverage. We provide innovative insurance products and effective loss reduction strategies, tailored to meet both current and future challenges. Our solutions include Guaranteed Cost Policies, Deductible Policies, Retrospective Rating Policies, Excess/Self Insurance, and Captive Options, all designed to align with each employer's unique risk profile and appetite. By leveraging deep analytics and fostering strong relationships with stakeholders, we deliver unparalleled service and creative solutions that distinguish us in the industry.

ABOUT THE ROLE:

This Claims Support role is an exciting opportunity to be at the heart of the claims process, ensuring accuracy, timeliness, and seamless coordination from initial intake to ongoing communication. You'll be a vital part of the team, handling a high volume of incoming claims and documentation, supporting internal and external stakeholders, and contributing to early-stage investigations on more complex claims. With responsibilities that span data entry, correspondence management, and process support, this position offers a dynamic environment where attention to detail and multitasking are key. It’s a great fit for someone who thrives in a fast-paced setting and is looking to build a strong foundation in the insurance industry.

HOW YOU WILL MAKE AN IMPACT:

• HYBRID ROLE- Provide front desk coverage during receptionist absences. (Our office is located in Uptown Charlotte)
• Monitor and respond to all communications (email, fax, phone, voicemail) and answer incoming claims-related phone calls.
• Accurately key a high volume of claims into the system on the same day they are received, regardless of submission channel.
• Attach incoming documents—including legal, employer, case management, and counsel correspondence—to the correct claim files; split documents as needed.
• Process and deliver letters, forms, and other correspondence to the appropriate parties.
• Complete information requests for subrogation and file compilation for defense and plaintiff counsel.
• Create and assign claim diaries; review reports for intake accuracy and make timely corrections.
• Perform initial investigations on assigned soft tissue and lost time claims within 48 hours, documenting key risk factors in the CL411 diary.
• Request and obtain POMQs, PADT results, and initial medical records on soft tissue and lost time claims as assigned.
• Provide treatment facilities with billing information for relevant claims.
• Support departmental needs by participating in team meetings and completing special projects as assigned.

WHO YOU ARE:

• Able to work from our office when necessary
• High School Diploma or GED equivalent required
• 2+ years office experience preferred
• 1+ years of Insurance experience preferred
• 1+ years of Workers compensation insurance experience preferred
• Strong customer service skills
• High attention to detail
• Strong written and verbal communication skills
• Resourceful and solutions focused

BENEFITS:

• Remote Workplace: Enjoy the ability to work a hybrid schedule from home and from our office located in Uptown Charlotte
• Competitive Salary & Growth: Join a team that thrives on leadership, initiative, creativity, and passion, with a salary that matches your drive.
• Time off & Holidays: 3+ weeks of vacation and 13 paid holidays to recharge and relax
• Health & Wellness: We reimburse up to $25 a month for gym memberships
• 401(k) Savings: We match up to 3% of your contribution
• Excellent Health Benefits: Vision + Dental are 100% covered by Prescient and we contribute 80% of medical coverage premiums. Plus $500 Employer HSA contribution!
• FSA Healthcare and Dependent Care: Flexible Spending Accounts to support your healthcare needs.
• Employee referral bonuses, Tuition assistance & MORE!

We are an equal-opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Physician Assistant | Surgery - General/Other

Location: Hershey, PA

Employer: CompHealth

Pay: $100 to $135 per hour

Start Date: ASAP

LocumJobsOnline is working with CompHealth to find a qualified General Surgery PA in Hershey, Pennsylvania, 17033!

When it comes to finding the perfect locums assignment, sometimes it is all about who you know. CompHealth has been around for a long time and have a vast network of connections to facilities across the nation. Let one of our recruiters leverage this network to help you get ahead of the curve and find the assignment that's just right for you.

• Monday - Friday 6 am - 6 pm, 36-40 hours per week
• 3-4 patients per shift
• Weekday call 6 pm - 6:30 am, weekend call every ~5 weekends
• Mostly OR work with some ICU floor time
• OR First Assist experience required
• Experience with Marquet equipment required
• EVH experience required
• Call from home
• We provide complimentary housing and travel
• We arrange and cover costs for licensing and malpractice
• We simplify the credentialing and privileging process
• Comprehensive benefits package including medical, dental, vision, and a 401(K) plan
• Your personal recruiter handles every detail, 24/7

Ranges shown should be used as an estimate and are affected by many factors including the critical need of the position, your overall experience and qualifications, and other considerations. Rates shown are all-inclusive and combine an hourly base pay with other potential earnings like overtime, call, and holiday pay. Please contact your consultant for details.

About CompHealth

CompHealth is one of the largest healthcare staffing companies in the United States offering permanent, locum tenens, travel and other placements for healthcare providers. Our company dates back to 1979, when two physicians created the locum tenens industry as a way to meet the needs of rural hospitals in desperate need of healthcare professionals. In the years since, we’ve placed providers in hundreds of specialties in temporary and permanent jobs in both rural and urban settings all over the country, serving millions of patients. 

Though every temporary or permanent position is different, our goal is always the same: To match the right job with the right provider. We do that by getting to know you and what’s most important to you. And with more than 1,000 specialized recruiters and in-house licensing, credentialing, travel, and legal teams, we can take care of all the details, whatever the position.

Getting to know you ties back to our belief in putting people first. This includes our healthcare providers, our clients, and our employees. This people-centric culture has been recognized by various award programs, including Staffing Industry Analyst's "Best Staffing Firms to Work For", Modern Healthcare's "Best Places to Work", and Inavero's "Best of Staffing".

To learn more, visit

1688618EXPPLAT

Are you passionate about delivering exceptional service and making a meaningful impact every day? MEM Insurance is looking for a Customer Care Advocate I to join our customer-focused, mission-driven team. In this role, you will be the voice of empathy, clarity, and support for our policyholders and producershelping them navigate their workers compensation needs with confidence and care.

As a Customer Care Advocate I, you will use your service mindset, growing insurance knowledge, and commitment to excellence to create positive experiences in every interaction. You'll play a key role in ensuring policy administration is accurate, compliant, and efficient while contributing to a collaborative culture centered on problem-solving, teamwork, and continuous improvement.

At MEM, we believe in caring for our customersand equally for our employees. We create an environment where people feel supported, trusted, and encouraged to grow. Our hybrid-friendly, remote-first approach gives you the flexibility to do your best work while contributing meaningfully to our mission.

• Deliver outstanding customer experiences by responding promptly, accurately, and professionally across all communication channelsstriving for single-contact resolution whenever possible.
• Leverage tools, systems, and resources effectively to provide caring, well-informed service to customers, producers, and internal partners.
• Perform compliant policy administration, including processing policy changes, updating contact information, and setting up payment plans in accordance with state statutes and regulatory requirements.
• Build collaborative relationships across teamsfollowing through on commitments, sharing knowledge, and contributing to a consistent, high-quality service experience.
• Maintain timely workflow management, ensuring Level I tasks are processed within established service level expectations and keeping teammates and leaders informed of progress.
• Exercise judgment and escalate when needed, involving leadership appropriately to help resolve complex or sensitive inquiries.
• Promote and practice responsible use of company resources, aligning actions with company policies and efficiency goals.
• Share insights for continuous improvement, identifying opportunities that improve processes, service experiences, and value for customers and partners.
• Engage in ongoing learning, including training on workers compensation insurance, company systems, and industry best practices.
• Work effectively in a remote-first, hybrid environment, meeting availability expectations and demonstrating reliable, professional communication.
• Perform other duties as assigned.

• Education: Bachelor's degree preferred (or a combination of education and relevant experience).

• Certifications: Registered Workers Compensation Specialist (RWCS) designation required within 12 months (provided by MEM).

• Licenses: Valid driver's license required.

• Experience: 13 years in a customer service role; insurance experience preferred.

At MEM Insurance, we are committed to our vision, mission, and values. We foster a culture of collaboration, integrity, and innovation. Our team is passionate about delivering exceptional service to our customers while supporting each other's growth and success. We believe in accountability, continuous learning, and creating an environment where employees feel valued and empowered.

MEM Insurance is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We believe that varied perspectives drive innovation and strengthen our ability to serve our customers and communities.

• Health Plans: Medical, Dental, and Vision Includes fertility benefits, fully paid preventative care, and adult orthodontia.

• Employer-Paid Life and Disability Benefits: Life Insurance (3x base salary), AD&D, Short and Long-term Disability.

• Wellness and Recognition Program: Employer-paid incentives for employees and spouses.

• Flexible Spending Account and Dependent Care options

• Health Savings Account: Generous employer contribution.

• Time Away from Work: Generous PTO, 11 Holidays + 4 Early Releases, 16 Hours Volunteer Time Off, 20 Days Paid Parental Leave, Marriage, Bereavement, and Jury Duty leave.

• Employee Assistance Programs

• 401k Retirement Plan: Employer match and profit sharing.

• Adoption Assistance and Tuition Assistance

Notice Regarding Use of Artificial Intelligence MEM may use artificial intelligence (AI) tools to more efficiently facilitate and assist in decisions involving recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment. Any such use of AI tools will comply with all applicable laws.