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31 positions found — Page 3
E
Full Stack Engineer
Salary not disclosed
A fast-growing robotics company is building autonomous systems designed to automate repetitive tasks within the global infrastructure and construction sector. The company’s mission is to help address workforce shortages while accelerating the development of critical infrastructure projects.
Their robotics platforms combine advanced autonomous navigation, cloud software, and intelligent field tools to improve precision and efficiency across construction environments. With a growing fleet of robots already deployed across multiple project sites globally, the company is developing the next generation of automation tools used in areas such as infrastructure development, surveying, energy projects, and large-scale construction.
The company is seeking a Full-stack Developer to design and maintain the software systems that power its robotics ecosystem — including operator dashboards, cloud infrastructure, and applications that interface with robots operating in the field.
This role will contribute to building reliable tools for mission planning, fleet monitoring, and communication between cloud systems and robotic platforms. The position involves close collaboration with robotics engineers, field operations teams, and product stakeholders to ensure the software delivers measurable impact in real-world environments.
Key Responsibilities
- Design and develop full-stack applications for device management, mission control, and fleet coordination.
- Build and maintain mobile applications used by field operators.
- Develop desktop applications used to interface with robotic systems.
- Create web dashboards and APIs for mission planning, telemetry visualization, and operational data analysis.
- Integrate cloud infrastructure for data storage, monitoring, and deployment.
- Ensure reliable communication between cloud services and deployed robotic systems.
- Collaborate with robotics, product, and field teams to deliver integrated software functionality.
- Write technical documentation for APIs, system architecture, and software modules.
- Optimize systems for scalability, reliability, and performance in field environments.
- Requirements
- Education
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
Experience
- 4+ years of professional full-stack development experience.
- Strong experience with JavaScript / TypeScript using modern frameworks such as React, Next.js, and Node.js.
- Strong UI/UX development experience using modern CSS frameworks.
- Experience building mobile applications using React Native.
- Experience developing cross-platform desktop applications.
- Production experience with cloud platforms such as AWS including APIs, storage, and deployment pipelines.
- Strong understanding of software architecture, testing methodologies, and performance optimization.
- Proficiency with development tools including Git, issue tracking systems, and CI/CD pipelines.
Soft Skills
- Strong analytical and problem-solving ability.
- Ability to collaborate effectively in a fast-paced engineering environment.
- Strong ownership mindset and communication skills.
- Preferred Qualifications
- Experience working with robotics systems or robotics middleware.
- Familiarity with real-time communication protocols such as WebSockets or MQTT.
- Experience working with IoT devices, connected hardware, or industrial systems.
- Experience working with performance-sensitive or multi-threaded applications.
- Experience with containerization technologies such as Docker or Kubernetes.
permanent
Clinical Care Assistant (Columbus)
Salary not disclosed
Description:
Requirements:
Summary of Duties: Responsibilities of the Clinical Care Assistant include greeting patients, taking vitals as needed, rooming the patient, completing chart documentation, cleaning exam rooms, cleaning instruments/scopes, answering phones and returning calls in a timely manner.
Locations: East Broad Street
Essential Functions:
- Appropriately documents patient’s chief complaint in medical record.
- Verify all test results are ready for the physician.
- Clean instruments per protocol and maintain clean work area.
- Assists in tracking medical and office supplies.
- Distributes/Routes faxes, test results, referral letters, etc. as necessary.
- Answer incoming phone calls and returns patient calls in a timely manner.
- Manages EMR desktop and alerts/flags.
- Assist physicians during procedures.
- Prepare and date sterile kits per protocol
- Provides discharge instruction/education to patients. Reviews handouts with patients.
If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Care Assistant opportunity. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization.
Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life
Work Environmental: Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required
PM20
Requirements:
Skills/Experience:
- A minimum of 1 year experience in a medical office environment desired.
- Excellent oral and written communication skills required.
- Knowledge of AthenaHealth (formerly GE-Centricity) practice management software, timekeeping software and EHR packages.
- Knowledge of Microsoft Office software required.
- Adheres to all HIPAA privacy and security regulations and guidelines.
- Must be aware of and comply with all OSHA standards and guidelines.
PI28bfe5692e9
temporary
P
System Administrator
Salary not disclosed
About Us
PAM Transport was founded in Tontitown, Arkansas, in 1980 by Paul Allen Maestri as a 5 truck operation. In our 40+ years of being in business, we have become an international company with more than 2,200 trucks and 8,000 trailers. Our goal is to provide exceptional service to our customers and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and community here at PAM.
About this opportunity
We are seeking a skilled and service-oriented IT professional to support the technology that keeps our trucking operations running smoothly. In this role, you will help maintain and support our corporate network environment by managing PCs, peripherals, core business applications, and network infrastructure. This position requires strong knowledge of Windows operating systems, network protocols, and hardware support, along with the ability to collaborate in a team-focused environment. Ideal candidates bring strong problem-solving skills, and a passion for learning new technologies while delivering reliable support to users across the organization.
Pay and Schedule
This position is on site Monday - Friday 8:00AM to 5:00PM. The pay range is $60,000 to $80,000 dependent on experience.
Benefits
- Medical/Dental/Vision Insurance
- 401K
- PTO
- Other Voluntary Benefits
How will you contribute to the success of the team?
- Performing tasks involving the support, maintenance, inventory, and use of PCs and peripherals.
- Installing, configuring, and supporting both core and non-core software applications.
- Assisting in the development and maintenance of the network infrastructure.
- Testing and evaluating systems to eliminate problems and make improvements.
- Implementing and using tools in support of network security.
- Assisting with disaster recovery strategies and solutions.
- Rotating on-call schedule to provide support outside regular business hours.
What makes you a strong candidate for this position?
- Minimum of 3 years of experience in a corporate network environment
- Extensive knowledge in supporting an Active Directory environment
- Experience supporting Office365
- Advanced knowledge of PC hardware, peripherals, and core software
- A strong working knowledge of Windows operating systems at the server and desktop level
- Advanced knowledge of network operating systems, protocols, and administration
- Ability, aptitude, and desire to be part of service-oriented team
- Must be comfortable operating in a collaborative, shared leadership environment
- Creativity and the ability to grasp new technologies quickly are essential
- Must have strong inter-personal skills and the ability to train and share knowledge
The following skills would be a plus:
- Experience supporting IBM AS400 clients in a networked environment
- Working knowledge of VMWare and virtualization
- SAN Storage and administration
- Exposure or experience with Cisco Routing and Switching products
If you’re passionate about building scalable systems, writing clean code, and continuously improving, we’d love to hear from you!
The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.
PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Not Specified
Support Developer
Salary not disclosed
Job Title: Ignition SCADA Developer / Support Engineer
Department: OT / Industrial Automation
Detroit, MI
Full Time
Onsite
Role Overview
Ignition SCADA Developer / Support Engineer in Industrial Automation team. support of real-time industrial dashboards, and operator interfaces using Ignition by Inductive Automation.
HMI/SCADA development, database integration, Documentation, and familiarity with PLC systems and OT networking. This role requires both hands-on technical development and post-deployment support.
Job Descriptions
1. Dashboard & HMI Development
- Design and build high-performance, scalable real-time dashboards using Ignition's Perspective modules.
- Create responsive web-based HMIs for Desktop.
- Utilize templates, tag bindings, scripting, and UDTs for modular and reusable design.
- Develop alarm dashboards, KPI visualizations, production monitoring screens, and operator control interfaces.
2. SCADA Configuration & Deployment
- Set up and configure Ignition Gateways (single and redundant systems), projects, and modules.
- Manage deployment pipelines for Ignition projects in development, staging, and production environments.
- Collaborate with IT/OT to configure OPC-UA, MQTT, and tag providers across distributed systems.
- Implement project versioning, backups, and rollback strategies using Git or Ignition’s project tools.
3. Database & Data Modeling
- Design, query, and optimize SQL databases (PostgreSQL, MSSQL, MySQL) for process data and reports.
- Build dynamic datasets from historical tag data, transactional systems, and ERP/MES interfaces.
4. Scripting & Logic
- Write Python (Jython) scripts for dynamic behavior and data processing.
- Develop Gateway Event and Tag Change Scripts.
- Use Ignition Expression Language and Python for custom logic, bindings, and calculations.
5. Document & Report Generation
- Design and generate project Documentation for HMI and SCADA
- Schedule and deliver reports via email, file export, or shared drives.
- Create compliance reports (batch, downtime, traceability, OEE) integrated with MES or third-party systems.
6. System Support & Maintenance
- Monitor SCADA performance, logs, tag usage, and database performance.
- Troubleshoot and resolve runtime errors, deployment issues, and integration bugs.
- Support Ignition platform.
- Create user guides, SOPs, and technical documentation for all developed solutions
Technical Skills
- Strong expertise in:
- OPC-UA, MQTT, and Modbus protocols
- PLC Integration (Rockwell, Siemens, or equivalent)
- Ignition Gateway configuration and deployment
- Solid understanding of:
- OT network topologies and SCADA architecture
- HMI/SCADA security best practices
- Data historian and time-series data management
Tools & Platforms
- Ignition by Inductive Automation (Core modules, Perspective, Reporting)
- Database Systems: PostgreSQL, SQL Server, MySQL
- Version Control: Git, Bitbucket, GitHub
Not Specified
Q
Network Administrator
🏢 Questeq
Salary not disclosed
Who we are:
We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.
What you will be doing:
The Network Administrator (On-Site) will join the talented team at the Greensburg Salem School District. You will be responsible for planning, implementing and maintaining the school's technology infrastructure with emphasis on supporting data center systems and enterprise network connectivity.
RESPONSIBILITIES:
- Provides network infrastructure support for a school district environment comprised of multiple locations.
- Establishes and maintains all server equipment and associated operating systems, including all physical and virtual iterations of such equipment.
- Ensures server availability is maintained at proper service levels through proactive monitoring, measurement, planning, and change management.
- Establishes redundancy methods and failover procedures for the virtualized environment.
- Establishes and conducts backup procedures for all server instances and core data repositories/databases.
- Administers all active directory and domain level contexts for computers, groups, and users.
- Configures and supports the hardware and operating platforms that underlay the following services: Student Information System (SIS), Gradebook, Parent Portal, Learning Management System, Library Operations, Financial Operations, Email & Collaboration, Instructional Application Databases, Online Assessment Services, etc.
- Collaborates with the Questeq Network Operations Center to maintain hardware and software for the districts core and edge networking components (switches, routers, firewalls, fiber wan links, broadband Internet, wireless access points, wireless controllers, cable plant, storage area network appliances, networked security appliances, etc.)
- Installs, configures, monitors, and maintains network protocols, and addressing.
- Maintains Internet connectivity and provisions access to publicly accessible services.
- Maintains local connectivity and sustains functional access to hosted client-server applications and other privately accessible services.
- Responsible for troubleshooting all 3rd Tier escalation of infrastructure support issues and coordinating with the Questeq Network Operations Center or 4th Tier vendors for any compulsory assistance.
- Responsible for daily management of assigned help desk ticket queues with adherence to established thresholds for response.
KNOWLEDGE AND SKILL REQUIREMENTS:
- A minimum of three years of successful experience with the design, specification, installation and support of local and wide area computer networks.
- Excellent prioritization and project management skills
- Microsoft Active Directory & Group Policy experience
- Microsoft SCCM experience preferred
- Microsoft Cloud Technologies including Azure and EMS are desirable
- Experience with IP routing and bandwidth management
- Wireless network experience
- Microsoft Windows 7 and above experience
- Endpoint deployment experience
- Sharepoint Experience highly desirable
- Good written and verbal communication skills
- Excellent customer service skills
- Proven technical expertise in desktop, network, server and peripheral device maintenance, installation and management
- Proven technical experience in Hardware and Software rollouts
- Willingness to learn and take direction
EDUCATION/TECHNICAL CERTIFICATIONS:
- Bachelors or Associates degree in technology related field (Highly desirable) or equivalent experience
- Industry certifications (CNE/MCSE/Network+/ITIL 3.0) highly desirable
- Must be able to pass Child Abuse History, Criminal, and Fingerprinting Clearances
- This is a full-time position offering medical, dental, vision and a 401K with company match
Not Specified
S
Senior Engineer
Salary not disclosed
Starfish Computer Corporation’s Managed Services Engineer (Level 3) is responsible for the on-going and continuous operation of our clients’ Information technology environments.Highly trained and certified, the Engineer, Level 3, is an expert in infrastructure technologies including networking (switching, routing, command lines, dynamic / static routes), security, servers and domains, virtualization, data storage and recovery.
The Engineer, Level 3, is assigned as the primary person to oversee and own all technical aspects of the assigned clients’ environments and projects. They work in concert with Starfish Computer Corporation’s internal Help Desk and technical resources (with dedicated Level 1 and Level 2 support), the client’s own on-site support technicians (if any), and other Starfish team members to deliver managed services offerings and project executions to our clients that are “best in class”.
Job Functions & Responsibilities:
- Install, configure, monitor, and maintain network equipment, including routers, switches, and firewalls, across multi-vendor environments (Cisco IOS and HPE Aruba).
- Design, implement, and manage IP addressing schemes, including subnetting and supernetting, to optimize network performance and security.
- Configure and manage VLANs to segment network traffic, enhance security, and improve network efficiency.
- Routing & Switching: Implement and troubleshoot both static and dynamic routing protocols (e.g., OSPF, BGP, EIGRP) to ensure efficient data flow and high availability.
- Troubleshooting & Resolution: Monitor network performance, identify issues, and troubleshoot complex network problems using various tools and techniques (e.g., packet captures, CLI tools).
- Manage, support, install and upgrade Microsoft servers in physical and virtual environments.
- Optimize the client’s service offering including Microsoft platforms, IP networking, telephony platforms, storage and data protection and recovery, mobile devices, servers, laptops, desktops, virtualization.
- Coordinate efforts on behalf of assigned clients between themselves, client support teams and Starfish internal resources.
- Act as the lead technical resource for assigned managed services clients.
- Ensure that the client environment is comprehensively documented and keep Starfish internal management systems up-to-date.
- Create preventative maintenance plans with detailed instructions that Level 1 and Level 2 engineers can reliably execute – either remotely or at client site.
- Work directly with Level 1 and Level 2 engineers to identify and resolve potential or on-going problems.
- Recommend capacity and performance plans for assigned client environments.
- Evaluate and schedule appropriate response to scheduled or unscheduled outage notifications.
- Coordinate and manage upgrades or changes in the client’s environment.
- Determine root cause analysis of service outages and complete or coordinate resolutions.
- Documents, tracks, and monitors all incoming service requests to completion
- Assists in the preparation of client and prospect proposals and project plans including timeframes, budget estimates (time) and project milestones
- Be the lead technical resource for the assigned clients’ projects while maintaining a balance between the roles of project manager and technical advisor
- Ensures personally that all support tickets classified as P2 or P1 have been resolved
- Completes and closes out service orders within service ticket application
General Requirements & Information:
- Working locations include a mix of the office (in-office work is required during on-boarding period), remote and client locations.
- Full-time position
- Competitive salary and benefits package
- Ability to travel locally to various client locations
- Participate in an on-call support rotation (current rotation is once every eight (8) weeks)
Technical Requirements, Skills & Experience:
- Two years of on-site client experience or MSP experience
- 5-7 years of experience in IT support, customer service, help desk, or call center operations working in a multi-customer environment
- In-depth knowledge of Cisco IOS and/or Aruba AOS/Aruba CX operating systems.
- Strong understanding of networking principles and protocols (TCP/IP, DNS, DHCP).
- Expertise in IP subnetting, supernetting, and VLAN configurations.
- Proficiency in configuring static routes and dynamic routing protocols.
- Active Directory, 0365, VMware and/or Hyper-V skills and integration experience
- Experience supporting MS Windows Server, MS Exchange and MS SQL
- Experience with Watchguard (preferred) or related firewalls
- Demonstrable experience with vendor management
- Working knowledge of infrastructure monitoring tools
- Creates and maintains network and system documentation
- Strong technical troubleshooting and communications skills
- Excellent client relationship management skills
- Cisco CNA or Cisco CCIE preferred, but not required.
- CompTIA A+, Network+, and Security+ preferred, but not required.
- MCITP, MCSE certification a plus
- 4-year degree or equivalent work experience
Not Specified
J
Telecom Voice Systems Engineer
🏢 Jobot
Salary not disclosed
This Jobot Consulting Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $75
- $110 per hour A bit about us: We are a leading strategic service provider with over 25 years of experience helping organizations transform their technology infrastructure to drive business success.
Our team specializes in delivering innovative IT solutions across cloud services, cybersecurity, networking, data center modernization, and managed services.
With a client-centric approach, we empower businesses to overcome complex IT challenges and accelerate their digital transformation.
Our solutions are tailored to meet the needs of mid-market and enterprise clients across a wide range of industries, including healthcare, finance, government, and education.
Backed by a deep bench of certified experts and strategic partnerships with top-tier technology providers, we offer a comprehensive portfolio that includes cloud architecture and migration, disaster recovery, security operations, IT modernization, and more.
Our mission is to help organizations not just keep up—but stay ahead—in an ever-evolving technology landscape.
Why join us? Jobot Consultant Benefits As a W2 contractor through Jobot, you’ll have access to a comprehensive benefits package designed to support your health, well-being, and financial security: Health & Wellness Medical Insurance – Multiple plans available, including PPO and HDHP options Dental Insurance – Coverage for preventive, basic, and major services Vision Insurance – Includes exams, lenses, frames, and contact lenses Financial Benefits 401(k) Retirement Plan – Includes employer match to help you save for the future Weekly Direct Deposit – Reliable and convenient payment schedule Time Off Paid Sick Leave – In accordance with state and local laws Paid Holidays – Select paid holidays may apply depending on contract length and client Additional Perks Access to Jobot’s Dedicated Support Team – For payroll, HR, and benefits questions Career Support – Ongoing access to a recruiter who advocates for your career goals Option to Convert – Many Jobot contracts include potential for full-time hire Job Details The Expert Telecom Voice Systems Engineer will provide full-time, project-based technical expertise supporting the City and County of San Francisco’s enterprise-wide modernization of legacy Avaya PBX systems to modern VoIP and unified communications platforms, including Microsoft Teams VoIP, Cisco Unified Communications, Webex Soft Phones, and Webex Calling (Cloud).
This role focuses on migration, integration, cutover, and transition activities across multiple City departments and facilities.
The Engineer will work closely with the Department of Technology (DT), City stakeholders, and enterprise platform teams to ensure continuity of service, technical accuracy, and successful adoption of modern voice technologies.
This position is not operational support–focused; it is dedicated to implementation, migration, and transition delivery.
Key Responsibilities Provide project-based technical leadership for Avaya-to-VoIP migration initiatives across City departments Design, configure, and validate VoIP solutions including: Call routing and dial plans Voicemail and message waiting indicators Caller ID and E911 alerting Endpoint registration and provisioning Support and configure Microsoft Teams VoIP, Cisco Unified Communications, Webex Soft Phones, and Webex Calling Support Webex Contact Center environments and integrations with: Salesforce ServiceNow Calabrio Webex AI Agent Conduct site walkthroughs and inventory existing voice endpoints Support phone placement planning, floorplan documentation, and cutover readiness Validate VoIP readiness including network dependencies, Voice VLANs, QoS, and desktop client configuration Lead and support cutover and post-cutover activities, including troubleshooting and issue resolution Develop technical documentation and deliver training for City administrative and end-user staff Collaborate with DT to assess departmental needs and recommend best-fit VoIP solutions Support change management activities to minimize disruption during migrations Required Experience Five (5)+ years of hands-on experience supporting: Microsoft Teams VoIP Cisco Unified Communications (CUCM) Demonstrated experience participating in large-scale voice system migrations in production environments Minimum three (3) years of experience migrating: Avaya → Microsoft Teams VoIP Avaya → Cisco VoIP Experience supporting or integrating Webex Contact Center in public-sector or large enterprise environments Consulting or implementation experience delivering telephony modernization projects Experience migrating from legacy PBX systems (Avaya) to modern VoIP platforms Required Qualifications Strong expertise in VoIP and unified communications architectures Proficiency with: Microsoft Teams administration and troubleshooting Cisco Unified Communications Manager (CUCM) Familiarity with Avaya Communication Manager Solid understanding of: SIP and VoIP protocols Networking fundamentals (IP addressing, routing, QoS, security) Strong written and verbal communication skills Ability to work independently and collaboratively in a multi-department public-sector environment Strong analytical and problem-solving abilities Preferred Certifications Microsoft Certified: Teams Administrator Associate Microsoft Certified: Microsoft 365 Enterprise Administrator Expert Cisco CCNA / CCNP / Cisco Collaboration Specialist AudioCodes Certified Professional (ACP) or equivalent CompTIA Network+ ITIL Foundation Assignment Details Full-time assignment (2080 hours/year) Project term: 24 months with one option to extend up to 8 months Location: Bay Area; on-site visits across City and County offices as required Engagement type: Project-based implementation and migration support Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Salary: $75
- $110 per hour A bit about us: We are a leading strategic service provider with over 25 years of experience helping organizations transform their technology infrastructure to drive business success.
Our team specializes in delivering innovative IT solutions across cloud services, cybersecurity, networking, data center modernization, and managed services.
With a client-centric approach, we empower businesses to overcome complex IT challenges and accelerate their digital transformation.
Our solutions are tailored to meet the needs of mid-market and enterprise clients across a wide range of industries, including healthcare, finance, government, and education.
Backed by a deep bench of certified experts and strategic partnerships with top-tier technology providers, we offer a comprehensive portfolio that includes cloud architecture and migration, disaster recovery, security operations, IT modernization, and more.
Our mission is to help organizations not just keep up—but stay ahead—in an ever-evolving technology landscape.
Why join us? Jobot Consultant Benefits As a W2 contractor through Jobot, you’ll have access to a comprehensive benefits package designed to support your health, well-being, and financial security: Health & Wellness Medical Insurance – Multiple plans available, including PPO and HDHP options Dental Insurance – Coverage for preventive, basic, and major services Vision Insurance – Includes exams, lenses, frames, and contact lenses Financial Benefits 401(k) Retirement Plan – Includes employer match to help you save for the future Weekly Direct Deposit – Reliable and convenient payment schedule Time Off Paid Sick Leave – In accordance with state and local laws Paid Holidays – Select paid holidays may apply depending on contract length and client Additional Perks Access to Jobot’s Dedicated Support Team – For payroll, HR, and benefits questions Career Support – Ongoing access to a recruiter who advocates for your career goals Option to Convert – Many Jobot contracts include potential for full-time hire Job Details The Expert Telecom Voice Systems Engineer will provide full-time, project-based technical expertise supporting the City and County of San Francisco’s enterprise-wide modernization of legacy Avaya PBX systems to modern VoIP and unified communications platforms, including Microsoft Teams VoIP, Cisco Unified Communications, Webex Soft Phones, and Webex Calling (Cloud).
This role focuses on migration, integration, cutover, and transition activities across multiple City departments and facilities.
The Engineer will work closely with the Department of Technology (DT), City stakeholders, and enterprise platform teams to ensure continuity of service, technical accuracy, and successful adoption of modern voice technologies.
This position is not operational support–focused; it is dedicated to implementation, migration, and transition delivery.
Key Responsibilities Provide project-based technical leadership for Avaya-to-VoIP migration initiatives across City departments Design, configure, and validate VoIP solutions including: Call routing and dial plans Voicemail and message waiting indicators Caller ID and E911 alerting Endpoint registration and provisioning Support and configure Microsoft Teams VoIP, Cisco Unified Communications, Webex Soft Phones, and Webex Calling Support Webex Contact Center environments and integrations with: Salesforce ServiceNow Calabrio Webex AI Agent Conduct site walkthroughs and inventory existing voice endpoints Support phone placement planning, floorplan documentation, and cutover readiness Validate VoIP readiness including network dependencies, Voice VLANs, QoS, and desktop client configuration Lead and support cutover and post-cutover activities, including troubleshooting and issue resolution Develop technical documentation and deliver training for City administrative and end-user staff Collaborate with DT to assess departmental needs and recommend best-fit VoIP solutions Support change management activities to minimize disruption during migrations Required Experience Five (5)+ years of hands-on experience supporting: Microsoft Teams VoIP Cisco Unified Communications (CUCM) Demonstrated experience participating in large-scale voice system migrations in production environments Minimum three (3) years of experience migrating: Avaya → Microsoft Teams VoIP Avaya → Cisco VoIP Experience supporting or integrating Webex Contact Center in public-sector or large enterprise environments Consulting or implementation experience delivering telephony modernization projects Experience migrating from legacy PBX systems (Avaya) to modern VoIP platforms Required Qualifications Strong expertise in VoIP and unified communications architectures Proficiency with: Microsoft Teams administration and troubleshooting Cisco Unified Communications Manager (CUCM) Familiarity with Avaya Communication Manager Solid understanding of: SIP and VoIP protocols Networking fundamentals (IP addressing, routing, QoS, security) Strong written and verbal communication skills Ability to work independently and collaboratively in a multi-department public-sector environment Strong analytical and problem-solving abilities Preferred Certifications Microsoft Certified: Teams Administrator Associate Microsoft Certified: Microsoft 365 Enterprise Administrator Expert Cisco CCNA / CCNP / Cisco Collaboration Specialist AudioCodes Certified Professional (ACP) or equivalent CompTIA Network+ ITIL Foundation Assignment Details Full-time assignment (2080 hours/year) Project term: 24 months with one option to extend up to 8 months Location: Bay Area; on-site visits across City and County offices as required Engagement type: Project-based implementation and migration support Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Not Specified
D
Enterprise System Monitoring Integration Engineer
Salary not disclosed
Seeking a Systems Engineer to support federal client with enterprise monitoring of distributed systems.
The candidate will have 5 years of experience demonstrating comprehensive knowledge of key tasks in one or more system monitoring software packages to include DataDog, Dynatrace, IBM Omnibus, IBM NOI (Netcool Operations Insight), HP APM (App Performance Manager), Operations Center, Topaz (MicroFocus), or Operations Center MVS.
The installation, configuration, and management of these tools to include working with the application teams to gather requirements and tune the systems for alert thresholds.
Supporting after hours incidents as needed.
Architecture and Deployment: Engineer and deploy monitoring agents, collectors, and integrations across Windows, Linux, and virtualized environments.
Develop and maintain integrations between monitoring systems and IT Service Management (ITSM) tools for incident generation (ServiceNow), CMDB synchronization, and workflow automation.
Write scripts and use APIs for automation, data processing, and integration between disparate systems.
Provide root cause analysis and troubleshooting for monitoring and integration issues, working with support teams to resolve incidents.
Develop operational procedures, runbooks, and "as-built" documentation.
Implement solutions with security and compliance requirements in mind, such as STIGs and FISMA.
Minimum Qualifications Bachelor’s Degree required or equivalent relevant experience.
Master’s Degree preferred.
8-10 years of relevant experience to include: 5 years of experience in IT enterprise monitoring system design, implementation, and Level 3 support activities, 5 years of experience as an administrator of IBM AIX and or Red Hat Linux servers, 3 years of experience collecting requirements from application owners and implementing those requirements.
US Citizenship Hybrid in Chantilly or Ashburn, VA Maintain and install computer hardware Maintain local area network systems Resolve personal computer hardware and software problems Configure user-level system hardware, software, and network equipment Maintain communications systems between departmental personal computer and network systems and other Library computer systems Resolve technical hardware and software issues Resolve hardware and software problems Supporting voice-related systems including conferencing systems Perform computer hardware/software related repairs including refreshing the operating system Investigate and resolve computer software and hardware problems Provide technical support for routine user hardware and software problems Configure network-based software (operating systems, applications systems) and hardware systems to address voice, video and data services Operate, maintain, and support software/ hardware systems Configure and troubleshoot desktop systems, workstations, servers and network issues Install and configure hardware and software in systems Assist in installation, maintenance and support of end-point network hardware, software, and operating systems Provide software and system troubleshooting and support Provide technical support for all Enterprise systems, including hardware and operating systems Provide installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware Troubleshoot servers and network-related equipmentRequired Skills and Qualifications 5+ years of hands-on experience in enterprise monitoring and IT infrastructure management.
Proficiency with Windows Server and Linux (e.g., RHEL, CentOS).
Strong skills in scripting languages such as GO, and Python, and experience with REST APIs.
Solid understanding of networking concepts like TCP/IP, DNS, and protocols like SNMP, NetFlow, and syslog.
Experience with virtualization platforms like VMware vSphere or Hyper-V.
Experience integrating with ServiceNow.
Experience with log aggregation and monitoring tools like Splunk.
After hours support of incidents as needed.
Ability to solve complex technical problems and work under pressure.
The candidate will have 5 years of experience demonstrating comprehensive knowledge of key tasks in one or more system monitoring software packages to include DataDog, Dynatrace, IBM Omnibus, IBM NOI (Netcool Operations Insight), HP APM (App Performance Manager), Operations Center, Topaz (MicroFocus), or Operations Center MVS.
The installation, configuration, and management of these tools to include working with the application teams to gather requirements and tune the systems for alert thresholds.
Supporting after hours incidents as needed.
Architecture and Deployment: Engineer and deploy monitoring agents, collectors, and integrations across Windows, Linux, and virtualized environments.
Develop and maintain integrations between monitoring systems and IT Service Management (ITSM) tools for incident generation (ServiceNow), CMDB synchronization, and workflow automation.
Write scripts and use APIs for automation, data processing, and integration between disparate systems.
Provide root cause analysis and troubleshooting for monitoring and integration issues, working with support teams to resolve incidents.
Develop operational procedures, runbooks, and "as-built" documentation.
Implement solutions with security and compliance requirements in mind, such as STIGs and FISMA.
Minimum Qualifications Bachelor’s Degree required or equivalent relevant experience.
Master’s Degree preferred.
8-10 years of relevant experience to include: 5 years of experience in IT enterprise monitoring system design, implementation, and Level 3 support activities, 5 years of experience as an administrator of IBM AIX and or Red Hat Linux servers, 3 years of experience collecting requirements from application owners and implementing those requirements.
US Citizenship Hybrid in Chantilly or Ashburn, VA Maintain and install computer hardware Maintain local area network systems Resolve personal computer hardware and software problems Configure user-level system hardware, software, and network equipment Maintain communications systems between departmental personal computer and network systems and other Library computer systems Resolve technical hardware and software issues Resolve hardware and software problems Supporting voice-related systems including conferencing systems Perform computer hardware/software related repairs including refreshing the operating system Investigate and resolve computer software and hardware problems Provide technical support for routine user hardware and software problems Configure network-based software (operating systems, applications systems) and hardware systems to address voice, video and data services Operate, maintain, and support software/ hardware systems Configure and troubleshoot desktop systems, workstations, servers and network issues Install and configure hardware and software in systems Assist in installation, maintenance and support of end-point network hardware, software, and operating systems Provide software and system troubleshooting and support Provide technical support for all Enterprise systems, including hardware and operating systems Provide installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware Troubleshoot servers and network-related equipmentRequired Skills and Qualifications 5+ years of hands-on experience in enterprise monitoring and IT infrastructure management.
Proficiency with Windows Server and Linux (e.g., RHEL, CentOS).
Strong skills in scripting languages such as GO, and Python, and experience with REST APIs.
Solid understanding of networking concepts like TCP/IP, DNS, and protocols like SNMP, NetFlow, and syslog.
Experience with virtualization platforms like VMware vSphere or Hyper-V.
Experience integrating with ServiceNow.
Experience with log aggregation and monitoring tools like Splunk.
After hours support of incidents as needed.
Ability to solve complex technical problems and work under pressure.
Not Specified
J
IT Services Administrator
🏢 Jobot
Salary not disclosed
IT Services Administrator II This Jobot Job is hosted by: Melanie Courtney Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Salary: $55,000
- $65,000 per year A bit about us: Our client was established to bring together industry-leading residential and commercial HVAC, electrical, and plumbing companies.
Why join us? Health, Vision, and Dental Insurance, Voluntary Life and AD&D, 401K with up to a 4% employer match, Paid holidays, vacation, and sick leave Job Details Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in fast-paced environments and enjoy working with new technology? If so, we have the perfect opportunity for you! We are looking for an IT Services Administrator II to help provide comprehensive IT administration and support to ensure the seamless operation of our IT systems.
This role requires proficiency in Level 2/3 support, desktop support, mobile device management (MDM), mobile security, cybersecurity, Microsoft Azure and Entra services, asset management, and a strong understanding of networking.
The IT Services Administrator II will troubleshoot complex technical issues, mentor and collaborate with other, account administration and help support user issues.
This is a remote/hybrid role, primarily involving remote work.
However, candidates must reside within a 60-minute commute of a local Collaboration Center or Brand to ensure timely response to any on-site requirements on an as-needed basis.
While these visits may be infrequent, the ability to promptly address on-site requirements is essential.
1.1 Responsibilities Provide technical support for hardware, software, and networking issues across servers, desktops, laptops, and mobile devices.
Support local/remote network systems, including Ubiquiti, and manage Intune/Entra, Microsoft Teams, and Exchange.
Conduct regular security audits and risk assessments.
Respond to and manage cybersecurity incidents.
Conduct desktop support, including installations, upgrades, and patch management.
Support mobile devices like iOS or Android tablets or phones, including Mobile Device Management (MDM) solutions.
Coordinate and administer Entra (Azure) directory services, user authentication and privileges, across multiple tenants Provide support for Office 365, including SharePoint and OneDrive.
Support of low-code Microsoft PowerApps and/or Power Automate.
Support of Microsoft M365 Copilot, ChatGPT for Business, and other agentic AI services Document and track support requests, ensuring timely resolution.
Coordinate and manage IT incident response, ensuring timely resolution and documentation of incidents.
Adheer to IT change management processes to ensure smooth transitions and minimal disruption to services.
Help support disaster recovery plans to ensure business continuity in case of major IT failures.
Assist with asset management, ensuring accurate tracking, deployment, and lifecycle management of IT equipment.
Document processes, procedures, and resolutions to ensure knowledge sharing and continuity.
Participate in an on-call rotation to provide timely support and resolution of issues as they arise.
Mentor and guide team members, providing support as needed.
Collaborate with others to implement and maintain IT policies and security protocols.
Coordinate with external vendors and service providers to ensure quality and timely IT support and service delivery.
Identify and recommend opportunities for continuous improvement in IT processes and procedures.
1.2 Non-Essential Responsibilities Performs other functions as assigned.
1.3 Knowledge, Skills, and Abilities or “The Ideal Candidate will have” 3+ years in an IT Support role, with Level 2 or 3 support experience.
Strong understanding of networking, server administration, and cloud platforms like Azure.
Strong knowledge of Microsoft Teams, Exchange, Office 365 administration and Intune/Entra or Active Directory.
Hands-On experience with MDM tools such as Intune, Kandji, Jamf, or AirWatch.
Understanding of networking concepts such as DNS, DHCP, VLANs, and VPNs.
Knowledge of local network systems, particularly Ubiquiti.
Experience with Datto RMM or similar support tools and ITSM suites like Kaseya 365, including CMDB tools like IT Glue.
Proficiency with Windows environments, macOS a plus.
Experience with managed cybersecurity platforms and EDR (endpoint protection, detection, and response) solutions.
Strong problem-solving skills and a keen attention to detail.
Strong organizational skills and attention to detail.
Strong interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
Strong ability to provide a high level of support with a customer-first attitude.
Strong ability to analyze information and use logic and process to address work-related issues and problems.
Ability to seek out opportunities to increase internal user satisfaction and deepen client relationships.
Ability to multi-task and prioritize workload.
Ability to meet deadlines.
Maintain and secure sensitive/confidential information.
Ability to work proficiently with Microsoft Word, PowerPoint, Outlook, and Excel.
Average manual dexterity work using a PC, phone, sorting, filing, and other office machines.
Ability to work weekends and overnight hours as needed.
1.4 Work Conditions and Physical Demands Primarily sedentary work in a general home or office environment Ability to communicate and exchange information Ability to comprehend and interpret documents and data Requires occasional standing, walking, lifting, and moving objects (up to 50 lbs.) Requires manual dexterity to use computer, telephone, and peripherals May be required to work extended hours for special business needs Ability to work in the office or on site as required Must reside within a 60-minute commute of a local Collaboration Center or Brand to ensure timely response to any on-site requirements on an as-needed basis.
1.5 Minimum Education Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent technical training/experience.
Additional years of experience can be considered in lieu of a degree.
1.6 Certifications (Required/Desired) Desirable, any relevant certification, including but not limited to: CompTIA A+ CompTIA Network+ CompTIA Security+ Microsoft Certified: Security, Compliance, and Identity Fundamentals Microsoft 365 Certified: Fundamentals certifications Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified: Windows Virtual Desktop Specialty Microsoft Certified: Security Operations Analyst Associate Microsoft 365 Certified: Security Administrator Associate Microsoft Certified: Information Protection Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 Certified: Teams Administrator Associate MCP (Microsoft Certified Professional) MCSE (Microsoft Certified Systems Engineer) CISSP (Certified Information Systems Security Professional) 1.7 Minimum Related Work Experience Minimum 3 years’ experience troubleshooting software and hardware issues, including desktops and laptops, with a strong background in IT infrastructure, systems engineering, network, and project management.
Experience with installation, configuration, security patching, and troubleshooting of MS Windows OS.
Proficiency in Microsoft technologies, including but not limited to Active Directory (AD), Entra, Intune, and MECM/SCCM.
Experience with scripting and deploying services using PowerShell.
Understanding of application packaging and delivery.
Knowledge of Modern Desktop Administration (deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment).
Familiarity with network protocols and troubleshooting.
Experience with network configuration and management, including routers, switches, and firewalls.
Understanding of network security principles and practices, including VPNs, encryption, and intrusion detection/prevention systems.
Experience with security patch management and vulnerability assessments.
Excellent communication and verbal skills, as well as business acumen.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Salary: $55,000
- $65,000 per year A bit about us: Our client was established to bring together industry-leading residential and commercial HVAC, electrical, and plumbing companies.
Why join us? Health, Vision, and Dental Insurance, Voluntary Life and AD&D, 401K with up to a 4% employer match, Paid holidays, vacation, and sick leave Job Details Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in fast-paced environments and enjoy working with new technology? If so, we have the perfect opportunity for you! We are looking for an IT Services Administrator II to help provide comprehensive IT administration and support to ensure the seamless operation of our IT systems.
This role requires proficiency in Level 2/3 support, desktop support, mobile device management (MDM), mobile security, cybersecurity, Microsoft Azure and Entra services, asset management, and a strong understanding of networking.
The IT Services Administrator II will troubleshoot complex technical issues, mentor and collaborate with other, account administration and help support user issues.
This is a remote/hybrid role, primarily involving remote work.
However, candidates must reside within a 60-minute commute of a local Collaboration Center or Brand to ensure timely response to any on-site requirements on an as-needed basis.
While these visits may be infrequent, the ability to promptly address on-site requirements is essential.
1.1 Responsibilities Provide technical support for hardware, software, and networking issues across servers, desktops, laptops, and mobile devices.
Support local/remote network systems, including Ubiquiti, and manage Intune/Entra, Microsoft Teams, and Exchange.
Conduct regular security audits and risk assessments.
Respond to and manage cybersecurity incidents.
Conduct desktop support, including installations, upgrades, and patch management.
Support mobile devices like iOS or Android tablets or phones, including Mobile Device Management (MDM) solutions.
Coordinate and administer Entra (Azure) directory services, user authentication and privileges, across multiple tenants Provide support for Office 365, including SharePoint and OneDrive.
Support of low-code Microsoft PowerApps and/or Power Automate.
Support of Microsoft M365 Copilot, ChatGPT for Business, and other agentic AI services Document and track support requests, ensuring timely resolution.
Coordinate and manage IT incident response, ensuring timely resolution and documentation of incidents.
Adheer to IT change management processes to ensure smooth transitions and minimal disruption to services.
Help support disaster recovery plans to ensure business continuity in case of major IT failures.
Assist with asset management, ensuring accurate tracking, deployment, and lifecycle management of IT equipment.
Document processes, procedures, and resolutions to ensure knowledge sharing and continuity.
Participate in an on-call rotation to provide timely support and resolution of issues as they arise.
Mentor and guide team members, providing support as needed.
Collaborate with others to implement and maintain IT policies and security protocols.
Coordinate with external vendors and service providers to ensure quality and timely IT support and service delivery.
Identify and recommend opportunities for continuous improvement in IT processes and procedures.
1.2 Non-Essential Responsibilities Performs other functions as assigned.
1.3 Knowledge, Skills, and Abilities or “The Ideal Candidate will have” 3+ years in an IT Support role, with Level 2 or 3 support experience.
Strong understanding of networking, server administration, and cloud platforms like Azure.
Strong knowledge of Microsoft Teams, Exchange, Office 365 administration and Intune/Entra or Active Directory.
Hands-On experience with MDM tools such as Intune, Kandji, Jamf, or AirWatch.
Understanding of networking concepts such as DNS, DHCP, VLANs, and VPNs.
Knowledge of local network systems, particularly Ubiquiti.
Experience with Datto RMM or similar support tools and ITSM suites like Kaseya 365, including CMDB tools like IT Glue.
Proficiency with Windows environments, macOS a plus.
Experience with managed cybersecurity platforms and EDR (endpoint protection, detection, and response) solutions.
Strong problem-solving skills and a keen attention to detail.
Strong organizational skills and attention to detail.
Strong interpersonal skills: such as telephony skills, communication skills, active listening, and customer care.
Strong ability to provide a high level of support with a customer-first attitude.
Strong ability to analyze information and use logic and process to address work-related issues and problems.
Ability to seek out opportunities to increase internal user satisfaction and deepen client relationships.
Ability to multi-task and prioritize workload.
Ability to meet deadlines.
Maintain and secure sensitive/confidential information.
Ability to work proficiently with Microsoft Word, PowerPoint, Outlook, and Excel.
Average manual dexterity work using a PC, phone, sorting, filing, and other office machines.
Ability to work weekends and overnight hours as needed.
1.4 Work Conditions and Physical Demands Primarily sedentary work in a general home or office environment Ability to communicate and exchange information Ability to comprehend and interpret documents and data Requires occasional standing, walking, lifting, and moving objects (up to 50 lbs.) Requires manual dexterity to use computer, telephone, and peripherals May be required to work extended hours for special business needs Ability to work in the office or on site as required Must reside within a 60-minute commute of a local Collaboration Center or Brand to ensure timely response to any on-site requirements on an as-needed basis.
1.5 Minimum Education Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent technical training/experience.
Additional years of experience can be considered in lieu of a degree.
1.6 Certifications (Required/Desired) Desirable, any relevant certification, including but not limited to: CompTIA A+ CompTIA Network+ CompTIA Security+ Microsoft Certified: Security, Compliance, and Identity Fundamentals Microsoft 365 Certified: Fundamentals certifications Microsoft Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft 365 Certified: Messaging Administrator Associate Microsoft Certified: Windows Virtual Desktop Specialty Microsoft Certified: Security Operations Analyst Associate Microsoft 365 Certified: Security Administrator Associate Microsoft Certified: Information Protection Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft 365 Certified: Teams Administrator Associate MCP (Microsoft Certified Professional) MCSE (Microsoft Certified Systems Engineer) CISSP (Certified Information Systems Security Professional) 1.7 Minimum Related Work Experience Minimum 3 years’ experience troubleshooting software and hardware issues, including desktops and laptops, with a strong background in IT infrastructure, systems engineering, network, and project management.
Experience with installation, configuration, security patching, and troubleshooting of MS Windows OS.
Proficiency in Microsoft technologies, including but not limited to Active Directory (AD), Entra, Intune, and MECM/SCCM.
Experience with scripting and deploying services using PowerShell.
Understanding of application packaging and delivery.
Knowledge of Modern Desktop Administration (deploying, configuring, securing, managing, and monitoring devices and client applications in an enterprise environment).
Familiarity with network protocols and troubleshooting.
Experience with network configuration and management, including routers, switches, and firewalls.
Understanding of network security principles and practices, including VPNs, encryption, and intrusion detection/prevention systems.
Experience with security patch management and vulnerability assessments.
Excellent communication and verbal skills, as well as business acumen.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
Jobot is an Equal Opportunity Employer.
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.
Jobot also prohibits harassment of applicants or employees based on any of these protected categories.
It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization.
Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at /legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Frequency varies for text messages.
Message and data rates may apply.
Carriers are not liable for delayed or undelivered messages.
You can reply STOP to cancel and HELP for help.
You can access our privacy policy here: /privacy-policy
Not Specified
C
Technology Support Specialist II or III
Salary not disclosed
Technology Support Specialist II or III
Job no: 554160
Work type: Staff
Location: Northern California: Humboldt
Categories: Bargaining Unit: Unit 9 - CSUEU - Technical Support Services, Appointment Type: Temporary, Time Basis: Full Time, Job Search Category/Discipline: Information Systems & Technology, Workplace Type (Exclude Inst Fac): On-site (work in-person at business location), Workplace Type (Exclude Inst Fac): Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Technology Support Specialist II or III
Information Technology Services
554160
Close Date: 03/05/26
Temporary
At Cal Poly Humboldt, bold hearts and open minds shape the future.
Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.
Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.
Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.
Job #554160 Technology Support Specialist, Technology Support Specialist II or III,
Compensation
Tech Support Specialist II
CSU Classification Range: $5,787 - $8,430 (Step 1- Step 20)
Anticipated Hiring Range: $5,787- $6,389 (Step 1 - Step 6)
Tech Support Specialist III
CSU Classification Range: $6,492 - $9,458 (Step 1 - Step 20),
Anticipated Hiring Range: $6,492 - $7,168 (Step 1-6).
Final salary placement is commensurate with experience, internal equity, and budget considerations.
This is a temporary, full-time, benefited, non-exempt, 12-month pay plan in the Information Technology Services Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 15 paid holidays per year. Additional benefits information can be found at Summary:
The Technology Support Specialist provides advanced technical support to faculty, staff, and students to ensure effective and secure use of campus technology resources. The position supports computing equipment and software in labs, classrooms, offices, and conference rooms, serving as a direct customer interface in a complex computing environment. It guides users in existing and emerging technologies, manages multiple priorities with accountability for results, and delivers efficient, effective customer service tailored to diverse end users and business practices.
The role designs, maintains, documents, and recommends technology upgrades, applying advanced expertise to ensure seamless integration and alignment with campus technology objectives. Working in a high-volume support setting, the specialist maintains organized workflows, collaborates with ITS colleagues and campus partners, and promotes a customer centered service approach grounded in professionalism, clear communication, support for Diversity, Equity, and Inclusion, student success, reliable service delivery, and continuous improvement.
Key Responsibilities:
Technical Support and Troubleshooting
TSS II - 40%
Provide technical support to faculty, staff, and students through multiple channels including in-person, phone, email, virtual, and ticketing systems.Diagnose, troubleshoot, and resolve hardware, software, networking, and security issues for computers, laptops, printers, mobile devices, and other technology equipment.Support classroom and lab technology including projectors, cameras, microphones, speakers, document cameras, and other AV and HyFlex systems.Perform and coordinate repairs and replacements of computing and AV equipment.Escalate complex technical issues to advanced support teams as appropriate.
TSS III - 30%
All above plus:
Research complex support questions/problems and identifies solutions.
Installation, Configuration, and Maintenance - 35%
TSS II & III
Install, configure, and maintain standard desktop and laptop computers, mobile devices, printers, and related peripherals.Complete standard software installations, updates, and configurations, including patch management and backups.Support computer deployments using standard configuration processes and tools.Perform system, application, and database maintenance to ensure stability and performance.Assist with technology asset inventory data entry
Technology Planning, Consultation, and Development
TSS II - 5%
Evaluate and advise on technology needs for classrooms, labs, offices, and other campus spaces.Provide technical guidance on the procurement, setup, and deployment of standard technology equipment.Recommend changes and improvements to equipment, software, and support processes to enhance efficiency.
TSS III - 10%
All the above plus:
Develop standardized and specialized equipment or application configurations that support instructional and research needs.Collaborate with IT and campus stakeholders to research, recommend, and implement appropriate technology solutions.Optimize technology resources to ensure reliable and effective operations.
Documentation, Training, and Communication - 10%
TSS II & III
Create and maintain user documentation, FAQs, and training materials for technology tools and best practices.Develop and deliver technology training sessions to educate users.Collaborate with other ITS staff to create and maintain documentation for ITS services and procedures.Maintain accurate records of service activities via ticketing system or other means.Collaborate courteously and effectively with ITS colleagues and campus users through open communication and teamwork.
Projects, Collaboration, and Continuous Improvement
TSS II - 5%
Provide constructive input and feedback to improve IT services and participate in team planning sessions.Participate in small or specialized technology support projects.Maintain current working knowledge of computers, software, networking, AV, and emerging technology trends through ongoing professional development.Collaborate in a courteous, flexible, and open manner with other ITS staff and campus users through frequent team contact and mutual support, excellent communication, and responsiveness.
TSS III - 10%
All the above plus:
Initiate, lead or participate in small or specialized technology support projects. Prepare related reports and documentation as required.Maintain current and in-depth knowledge of computers, software, networking, AV, video conferencing, and emerging technology trends through ongoing professional development.Research and implement innovative solutions to meet evolving functional requirements and/or resource constraints.
Other Duties as Assigned - 5%
TSS II & III
Knowledge, Skills, and Abilities Associated with this Position Include:
TSS II
As listed in Classification Standards:
Ability to effectively communicate with a diverse population.General knowledge of information technology systems, applications, and networks.Knowledge and expertise in hardware and software troubleshooting and related technology support practices.Attention to detail and accuracy.Ability to maintain confidentiality and appropriately handle sensitive information.Ability to work independently and as part of a team as well as build relationships with diverse stakeholders.Computer skills to appropriately respond to IT complaints and issues.Knowledge of network connectivity, server administration, and system troubleshooting.Knowledge and ability to apply consultative skills to assess user needs and provide appropriate technology support.Strong organizational skills to plan, organize, and manage technology support delivery and complete related small projects.Strong communication and interpersonal skills with the ability to present technical information to technically diverse audiences in a clear and concise manner and produce technology educationmaterials.Strong analytical skills to evaluate technology and configure and deploy systems updates, and troubleshoot.Skill in providing direction and training to others.Proficiency in using applicable software or technology systems.Knowledge of university policies, data needs, and data privacy regulations.
As related to the major responsibilities for this position:
Commitment to equity, inclusion, and cultural humility in serving a diverse campus community.Working knowledge of current Apple and Microsoft operating systems.Working knowledge of Print Management and printer deployment processes on Windows and macOS.Working knowledge of Microsoft Endpoint Management Configuration Manager (MECM) and Jamf.Ability to install applications, configure, and support mobile devices (e.g. iOS, Android)Ability to monitor and remediate endpoint device vulnerabilities.Knowledge of classroom technology, including hyflex systems (Zoom, cameras, and microphones).Ability to use a ticketing system.Knowledge of workstation security (e.g. anti-malware software, access control, and log analysis) Working knowledge viewing and augmenting Windows registry.Excellent systems troubleshooting skills, including knowledge of applying diagnostic techniques and systematic troubleshooting paradigms for problem-solving.Ability to maintain intellectual flexibility, technical curiosity, and a commitment to continuous learning and adapting to emerging technologies.Ability to gracefully adjust to frequent change.Organizational and time management skills to manage and prioritize multiple tasks, and follow through on tasks independently and effectively while maintaining attention to detail and accuracyAbility to understand when collaboration with other ITS teams is needed to solve a task, and to function cooperatively and productively as a team member.Ability to explain technical details to others in non-technical language.Ability to develop and communicate standard operating procedures and high quality technical documentation for end users and technical staff.
TSS III
All the above plus:
As listed in Classification Standards:
Advanced knowledge and expertise in hardware and software troubleshooting including experience with enterprise-level systems and applications.Demonstrates competence in independently applying advanced judgment to support enterprise IT solutions.Advanced communication and interpersonal skills to provide recommendations to persuade stakeholders and management regarding technology support.Analytical skills to understand problems from a broad perspective and discern applicable underlying principles to conceive and develop strategic solutions.
As related to the major responsibilities for this position:
Strong organizational and time management skills to plan, organize, and manage technology support delivery, complete related small projects, and follow through on tasks independently and effectively while maintaining attention to detail and accuracyAdvanced troubleshooting skills across Windows, macOS, and networked computing environments.Knowledge of networks, data communication, and multimedia systems, including configuring and troubleshooting networks, and basic understanding of network fundamentals, including protocols, DHCP, DNS, etc.Ability to install and configure Windows, macOS, and Chrome systems and applications in a managed, networked computing environment.Knowledge, skills, experience, and communication skills required to work independently on the majority of tasks without supervision or guidance from a Lead or ManagerAbility to develop and communicate standard operating procedures and high quality technical documentation for end users and technical staff.
Minimum Qualifications:
TSS II
Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
TSS III
Equivalent to a bachelor's degree in a related field and four years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Preferred Qualifications:
TSS II
Advanced troubleshooting skills across Windows, macOS, and networked computing environments.Advanced knowledge of Active Directory, Group Policy, and Print Management systems.Demonstrated ability to support hyflex and multimedia classroom technologies, including Zoom, cameras, and audio systems.Strong knowledge of network fundamentals, including protocols, DHCP, DNS, etc.Demonstrated ability to implement and maintain endpoint security, including vulnerability remediation.High degree of proficiency with Microsoft 365, Adobe Acrobat, Google Workspace for Education, and other collaboration and productivity applications.Familiarity with mobile device management (MDM) solutions across multiple platforms.Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.Ability to use PowerShell and other scripting languages for automation and system management.Working knowledge of Active Directory environment and Group Policy.Knowledge of networks, data communication, and multimedia systems, including configuring and troubleshooting networks, and basic understanding of network fundamentals, including protocols, DHCP, DNS, etc.Working knowledge of Microsoft Endpoint Management Configuration Manager (MECM) and Jamf.Demonstrated ability to provide software and hardware support in large-sale deployment or enterprise environments.
TSS III
Working or advanced knowledge of Active Directory, Group Policy, and Print Management systems.Demonstrated ability to support hyflex and multimedia classroom technologies, including Zoom, cameras, and audio systems.Demonstrated ability to implement and maintain endpoint security, including vulnerability remediation.Familiarity with mobile device management (MDM) solutions across multiple platforms.Ability to use PowerShell and other scripting languages for automation and system management.Demonstrated ability to provide software and hardware support in large-sale deployment or enterprise environments.Ability to install, configure, and support mobile computing solutions on various platforms.Ability to proficiently utilize Microsoft Endpoint Manager (MECM) and Jamf.Strong knowledge of network fundamentals, including protocols, DHCP, DNS, etc.Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.High degree of proficiency with collaboration and productivity applications such as Microsoft 365, Adobe Acrobat, Google Workspace for Education.
Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:
Letter of InterestResume or Curriculum VitaeContact information for at least three professional references
Application Deadline: The deadline to submit application materials is 11:55 p.m. on 03/05/26
Any inquiries about this recruitment can be directed to or Cal Poly Humboldt's Human Resources Office at (7
We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.
Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.
Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. This position is telecommute eligible; work on-site as scheduled or as requested and telecommute as scheduled.
CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to
Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.
CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)
Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.
Class Code: [0481, 0482]
Publication Date: [02/19/2026]
Advertised: 19 February 2026 Pacific Daylight Time
Application Closes: Pacific Daylight Time
To apply, visit ©2025 Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-445ee2cb812b2f449f473b13defe6865 JobiqoTJN. Keywords: Computer Support Specialist, Location: Arcata, CA - 95518
Job no: 554160
Work type: Staff
Location: Northern California: Humboldt
Categories: Bargaining Unit: Unit 9 - CSUEU - Technical Support Services, Appointment Type: Temporary, Time Basis: Full Time, Job Search Category/Discipline: Information Systems & Technology, Workplace Type (Exclude Inst Fac): On-site (work in-person at business location), Workplace Type (Exclude Inst Fac): Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)
Technology Support Specialist II or III
Information Technology Services
554160
Close Date: 03/05/26
Temporary
At Cal Poly Humboldt, bold hearts and open minds shape the future.
Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world.
Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt.
Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field.
Job #554160 Technology Support Specialist, Technology Support Specialist II or III,
Compensation
Tech Support Specialist II
CSU Classification Range: $5,787 - $8,430 (Step 1- Step 20)
Anticipated Hiring Range: $5,787- $6,389 (Step 1 - Step 6)
Tech Support Specialist III
CSU Classification Range: $6,492 - $9,458 (Step 1 - Step 20),
Anticipated Hiring Range: $6,492 - $7,168 (Step 1-6).
Final salary placement is commensurate with experience, internal equity, and budget considerations.
This is a temporary, full-time, benefited, non-exempt, 12-month pay plan in the Information Technology Services Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 15 paid holidays per year. Additional benefits information can be found at Summary:
The Technology Support Specialist provides advanced technical support to faculty, staff, and students to ensure effective and secure use of campus technology resources. The position supports computing equipment and software in labs, classrooms, offices, and conference rooms, serving as a direct customer interface in a complex computing environment. It guides users in existing and emerging technologies, manages multiple priorities with accountability for results, and delivers efficient, effective customer service tailored to diverse end users and business practices.
The role designs, maintains, documents, and recommends technology upgrades, applying advanced expertise to ensure seamless integration and alignment with campus technology objectives. Working in a high-volume support setting, the specialist maintains organized workflows, collaborates with ITS colleagues and campus partners, and promotes a customer centered service approach grounded in professionalism, clear communication, support for Diversity, Equity, and Inclusion, student success, reliable service delivery, and continuous improvement.
Key Responsibilities:
Technical Support and Troubleshooting
TSS II - 40%
Provide technical support to faculty, staff, and students through multiple channels including in-person, phone, email, virtual, and ticketing systems.Diagnose, troubleshoot, and resolve hardware, software, networking, and security issues for computers, laptops, printers, mobile devices, and other technology equipment.Support classroom and lab technology including projectors, cameras, microphones, speakers, document cameras, and other AV and HyFlex systems.Perform and coordinate repairs and replacements of computing and AV equipment.Escalate complex technical issues to advanced support teams as appropriate.
TSS III - 30%
All above plus:
Research complex support questions/problems and identifies solutions.
Installation, Configuration, and Maintenance - 35%
TSS II & III
Install, configure, and maintain standard desktop and laptop computers, mobile devices, printers, and related peripherals.Complete standard software installations, updates, and configurations, including patch management and backups.Support computer deployments using standard configuration processes and tools.Perform system, application, and database maintenance to ensure stability and performance.Assist with technology asset inventory data entry
Technology Planning, Consultation, and Development
TSS II - 5%
Evaluate and advise on technology needs for classrooms, labs, offices, and other campus spaces.Provide technical guidance on the procurement, setup, and deployment of standard technology equipment.Recommend changes and improvements to equipment, software, and support processes to enhance efficiency.
TSS III - 10%
All the above plus:
Develop standardized and specialized equipment or application configurations that support instructional and research needs.Collaborate with IT and campus stakeholders to research, recommend, and implement appropriate technology solutions.Optimize technology resources to ensure reliable and effective operations.
Documentation, Training, and Communication - 10%
TSS II & III
Create and maintain user documentation, FAQs, and training materials for technology tools and best practices.Develop and deliver technology training sessions to educate users.Collaborate with other ITS staff to create and maintain documentation for ITS services and procedures.Maintain accurate records of service activities via ticketing system or other means.Collaborate courteously and effectively with ITS colleagues and campus users through open communication and teamwork.
Projects, Collaboration, and Continuous Improvement
TSS II - 5%
Provide constructive input and feedback to improve IT services and participate in team planning sessions.Participate in small or specialized technology support projects.Maintain current working knowledge of computers, software, networking, AV, and emerging technology trends through ongoing professional development.Collaborate in a courteous, flexible, and open manner with other ITS staff and campus users through frequent team contact and mutual support, excellent communication, and responsiveness.
TSS III - 10%
All the above plus:
Initiate, lead or participate in small or specialized technology support projects. Prepare related reports and documentation as required.Maintain current and in-depth knowledge of computers, software, networking, AV, video conferencing, and emerging technology trends through ongoing professional development.Research and implement innovative solutions to meet evolving functional requirements and/or resource constraints.
Other Duties as Assigned - 5%
TSS II & III
Knowledge, Skills, and Abilities Associated with this Position Include:
TSS II
As listed in Classification Standards:
Ability to effectively communicate with a diverse population.General knowledge of information technology systems, applications, and networks.Knowledge and expertise in hardware and software troubleshooting and related technology support practices.Attention to detail and accuracy.Ability to maintain confidentiality and appropriately handle sensitive information.Ability to work independently and as part of a team as well as build relationships with diverse stakeholders.Computer skills to appropriately respond to IT complaints and issues.Knowledge of network connectivity, server administration, and system troubleshooting.Knowledge and ability to apply consultative skills to assess user needs and provide appropriate technology support.Strong organizational skills to plan, organize, and manage technology support delivery and complete related small projects.Strong communication and interpersonal skills with the ability to present technical information to technically diverse audiences in a clear and concise manner and produce technology educationmaterials.Strong analytical skills to evaluate technology and configure and deploy systems updates, and troubleshoot.Skill in providing direction and training to others.Proficiency in using applicable software or technology systems.Knowledge of university policies, data needs, and data privacy regulations.
As related to the major responsibilities for this position:
Commitment to equity, inclusion, and cultural humility in serving a diverse campus community.Working knowledge of current Apple and Microsoft operating systems.Working knowledge of Print Management and printer deployment processes on Windows and macOS.Working knowledge of Microsoft Endpoint Management Configuration Manager (MECM) and Jamf.Ability to install applications, configure, and support mobile devices (e.g. iOS, Android)Ability to monitor and remediate endpoint device vulnerabilities.Knowledge of classroom technology, including hyflex systems (Zoom, cameras, and microphones).Ability to use a ticketing system.Knowledge of workstation security (e.g. anti-malware software, access control, and log analysis) Working knowledge viewing and augmenting Windows registry.Excellent systems troubleshooting skills, including knowledge of applying diagnostic techniques and systematic troubleshooting paradigms for problem-solving.Ability to maintain intellectual flexibility, technical curiosity, and a commitment to continuous learning and adapting to emerging technologies.Ability to gracefully adjust to frequent change.Organizational and time management skills to manage and prioritize multiple tasks, and follow through on tasks independently and effectively while maintaining attention to detail and accuracyAbility to understand when collaboration with other ITS teams is needed to solve a task, and to function cooperatively and productively as a team member.Ability to explain technical details to others in non-technical language.Ability to develop and communicate standard operating procedures and high quality technical documentation for end users and technical staff.
TSS III
All the above plus:
As listed in Classification Standards:
Advanced knowledge and expertise in hardware and software troubleshooting including experience with enterprise-level systems and applications.Demonstrates competence in independently applying advanced judgment to support enterprise IT solutions.Advanced communication and interpersonal skills to provide recommendations to persuade stakeholders and management regarding technology support.Analytical skills to understand problems from a broad perspective and discern applicable underlying principles to conceive and develop strategic solutions.
As related to the major responsibilities for this position:
Strong organizational and time management skills to plan, organize, and manage technology support delivery, complete related small projects, and follow through on tasks independently and effectively while maintaining attention to detail and accuracyAdvanced troubleshooting skills across Windows, macOS, and networked computing environments.Knowledge of networks, data communication, and multimedia systems, including configuring and troubleshooting networks, and basic understanding of network fundamentals, including protocols, DHCP, DNS, etc.Ability to install and configure Windows, macOS, and Chrome systems and applications in a managed, networked computing environment.Knowledge, skills, experience, and communication skills required to work independently on the majority of tasks without supervision or guidance from a Lead or ManagerAbility to develop and communicate standard operating procedures and high quality technical documentation for end users and technical staff.
Minimum Qualifications:
TSS II
Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown below may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
TSS III
Equivalent to a bachelor's degree in a related field and four years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.
Preferred Qualifications:
TSS II
Advanced troubleshooting skills across Windows, macOS, and networked computing environments.Advanced knowledge of Active Directory, Group Policy, and Print Management systems.Demonstrated ability to support hyflex and multimedia classroom technologies, including Zoom, cameras, and audio systems.Strong knowledge of network fundamentals, including protocols, DHCP, DNS, etc.Demonstrated ability to implement and maintain endpoint security, including vulnerability remediation.High degree of proficiency with Microsoft 365, Adobe Acrobat, Google Workspace for Education, and other collaboration and productivity applications.Familiarity with mobile device management (MDM) solutions across multiple platforms.Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.Ability to use PowerShell and other scripting languages for automation and system management.Working knowledge of Active Directory environment and Group Policy.Knowledge of networks, data communication, and multimedia systems, including configuring and troubleshooting networks, and basic understanding of network fundamentals, including protocols, DHCP, DNS, etc.Working knowledge of Microsoft Endpoint Management Configuration Manager (MECM) and Jamf.Demonstrated ability to provide software and hardware support in large-sale deployment or enterprise environments.
TSS III
Working or advanced knowledge of Active Directory, Group Policy, and Print Management systems.Demonstrated ability to support hyflex and multimedia classroom technologies, including Zoom, cameras, and audio systems.Demonstrated ability to implement and maintain endpoint security, including vulnerability remediation.Familiarity with mobile device management (MDM) solutions across multiple platforms.Ability to use PowerShell and other scripting languages for automation and system management.Demonstrated ability to provide software and hardware support in large-sale deployment or enterprise environments.Ability to install, configure, and support mobile computing solutions on various platforms.Ability to proficiently utilize Microsoft Endpoint Manager (MECM) and Jamf.Strong knowledge of network fundamentals, including protocols, DHCP, DNS, etc.Strong organizational and project management skills, with the ability to manage multiple priorities and deadlines.High degree of proficiency with collaboration and productivity applications such as Microsoft 365, Adobe Acrobat, Google Workspace for Education.
Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button:
Letter of InterestResume or Curriculum VitaeContact information for at least three professional references
Application Deadline: The deadline to submit application materials is 11:55 p.m. on 03/05/26
Any inquiries about this recruitment can be directed to or Cal Poly Humboldt's Human Resources Office at (7
We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies.
Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply.
Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. This position is telecommute eligible; work on-site as scheduled or as requested and telecommute as scheduled.
CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to
Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a "Campus Security Authority", pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment.
CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS)
Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position.
All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, the Cal Poly Humboldt provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly Humboldt complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Cal Poly Humboldt is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly Humboldt, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training.
Class Code: [0481, 0482]
Publication Date: [02/19/2026]
Advertised: 19 February 2026 Pacific Daylight Time
Application Closes: Pacific Daylight Time
To apply, visit ©2025 Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency
jeid-445ee2cb812b2f449f473b13defe6865 JobiqoTJN. Keywords: Computer Support Specialist, Location: Arcata, CA - 95518
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