Remote Desktop Connection Example Jobs in Usa

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along \"The Way to Market\" by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients' capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

As a Retail Inventory Specialist, you would be a part of our CROSSMARK Field Intelligence Team. The primary function of this team is to travel locally to grocery, mass merchant, and drug stores collecting observational data about product placement and inventory information. To do this, you would spend the majority of your day walking and standing on the sales floor using a handheld device to scan products. The work is typically performed Monday - Friday between the hours of 8am to 5pm with occasional weekend work. Once the initial one-on-one training is complete, this job provides some scheduling flexibility with the expectation that assigned work is completed within a specified deadline.

Note: This job description does not imply that the above functions are the only tasks that may be performed. Associates will be expected, if possible, to follow any other job-related instructions and perform any other job-related tasks as directed by management.

REQUIRED:

• Access to your own reliable transportation.
• Access to desktop/laptop with internet connection in your home (phone/tablet doesn't count).
• Access to a smart phone with a camera on it.
• Physically able to sit, reach, bend, climb, kneel, squat, and lift up to 30lbs.

PLEASE ATTACH YOUR RESUME WITH YOUR APPLICATION!!!

Why is this position for you?

• Permanent Part time (Looking for supplemental income? This is it!)
• Flexible schedule (You decide. Commit to events that work with YOUR schedule.)
• Company-provided training (Ideal for entry-level or those looking to obtain new skills.)
• Crossmark offers employees who work 10+ hours each week benefits such as 401K, Medical, Dental, Vision, and weekly pay!

Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit and revolutions dont happen overnight. But, together, we can forever change the way people stay, for the better.

We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel-like service. Thats what youll own.

Life At Sonder

We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. Its the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out
this article
to find out more about our Culture and Principles.

Our Front Desk Hospitality Agents are the face of Sonder and who live our leadership principle of 'Extend Hospitality to All'. This is one of the most versatile roles at the company and perfect for anyone who loves interacting with guests and finds fulfillment in creatively solving problems. You are a detail-oriented individual who thrives on interacting with others, supporting your fellow team members, and satisfying guest requests throughout the day. If youre ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, wed love to hear from you!

AT SONDER YOU WILL:

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  Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners.
  

  
  
  
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  Guide guests through the technology-rich Sonder experience, ensuring they are able to make the most out of their stay and use our tech features
  

  
  
  
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  Utilize our digital communication systems to receive guest calls, SMS and live chats, and offer immediate support from the Front Desk
  

  
  
  
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  Handle all guest interactions with the highest level of hospitality and professionalism, accuracy and timeliness, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with services, facility, hours of operations, directions, etc.
  

  
  
  
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  Assist building leadership with any administrative tasks required to keep all operations running smoothly
  

  
  
  
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  Flex to support the
  back-of-house/Hospitality
  Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issues
  

  
  
  
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  Ensure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others, as assigned
  

  
  
  
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  Support multiple Sonder properties throughout the local market, as required
  

  
  
  

WHAT WE LOOK FOR:

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  Personable, guest-centric, and positive; you love speaking with others in person and via phone, email, and chat
  

  
  
  
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  Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
  

  
  
  
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  Excellent problem solving skills, with the desire to get it done for our guests
  

  
  
  
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  Strong computer literacy and writing skills and comfort switching between multiple desktop and mobile applications
  

  
  
  
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  Organized, hardworking, and
  detail-oriented
  

  
  
  
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  Thrives in a fast paced, ever-changing, always challenging startup environment
  

  
  
  
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  Ability to work effectively both in a team environment as well as independently
  

  
  
  
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  Flexible schedule and open to working evenings, weekends and holidays
  

  
  
  
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  Ability to lift/carry items up to 50 pounds and stand/walk for extended periods of time
  

  
  
  
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  Proficiency in languages other than English a plus
  

  
  
  
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  This role requires regular access to a reliable smartphone for work purposes. (Expense reimbursement available)
  

  
  
  

Hourly Pay Rate: $16.24 - $22

Benefits

We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include:

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  Competitive compensation
  

  
  
  
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  Generous stock plan
  

  
  
  
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  Medical, dental and vision insurance (where applicable)
  

  
  
  
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  Flexible vacation
  

  
  
  
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  Wellness and volunteering days
  

  
  
  
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  Annual free credits and discounts to stay in Sonders
  

  
  
  
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  Workplace flexibility (for remote-specified positions only) #ABetterWaytoWork
  

  
  
  

Learn More About Sonder

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  Corporate Responsibility & Sustainability
  

  
  
  
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  Data Privacy Policy
  

  
  
  
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  Blog:
  Sonder Stories
  

  
  
  
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  Instagram:
  @sonderstays
  

  
  
  

Equal Opportunity

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law.
Extend Hospitality To All
is one of Sonders Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.

As part of our commitment to creating a workplace open to all, we have created
Sonder Circles
, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to
.

Description Starting Salary: $19 / hour and upAs a Citizens Teller
- YOU make a real difference for our customers and the branch team.What you'll doYou'll greet our customers in our lobbies.

You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions.

You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step.

Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns.

All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.What you'll getMeaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals.

Colleagues and leadership listen to your ideas and feedback.Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.Required QualificationsHigh School degree or GEDMinimum of 6 months experience processing transactions (cash and/or digital payments)Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customersStrong listening and communication skillsAbility to effectively ask questions and identify needs to enhance and develop a long-term customer relationshipAbility to problem solve and provide solutions to customer issuesCustomer-centric to deliver exceptional serviceComfortable with using digital technology to support the delivery of business goalsAbility to work branch hours, which can include weekends and eveningsQualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.

How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions.

Find a quiet place to record and be camera-ready.

You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled.

You'll answer questions to share your skills and experience, and bring your personality to the interview.

This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.Preferred Skills/Experience~1 year of experience processing transactions (cash and/or digital payments)~ Motivates others, like teammates, business partners, and specialists, through collaboration~ Process-oriented, energetic, detail-oriented and ability to multitask effectively

Hours & Work ScheduleHours per Week: 40Work Schedule: Varies with branch needs and may include weekends and eveningsPay TransparencyThe salary range for this position is $23.10
- $24.97 per hour.

Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.

For an overview of our benefits, visit .Some job boards have started using jobseeker-reported data to estimate salary ranges for roles.

If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityCitizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism.

Employment decisions are based solely on merit, qualifications, performance and capability.Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities.

When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks.

Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered.

Any offer of employment will include further information.

Description Starting Salary: $19 / hour and upAs a Citizens Teller
- YOU make a real difference for our customers and the branch team.What you'll doYou'll greet our customers in our lobbies.

You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions.

You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step.

Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns.

All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.What you'll getMeaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals.

Colleagues and leadership listen to your ideas and feedback.Commitment to community – Give back with 4 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually.Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.Required QualificationsHigh School degree or GEDMinimum of 6 months experience processing transactions (cash and/or digital payments)Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customersStrong listening and communication skillsAbility to effectively ask questions and identify needs to enhance and develop a long-term customer relationshipAbility to problem solve and provide solutions to customer issuesCustomer-centric to deliver exceptional serviceComfortable with using digital technology to support the delivery of business goalsAbility to work branch hours, which can include weekends and eveningsQualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.

How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions.

Find a quiet place to record and be camera-ready.

You'll need a smartphone, tablet, or desktop computer with your camera and microphone enabled.

You'll answer questions to share your skills and experience, and bring your personality to the interview.

This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.Preferred Skills/Experience~1 year of experience processing transactions (cash and/or digital payments)~ Motivates others, like teammates, business partners, and specialists, through collaboration~ Process-oriented, energetic, detail-oriented and ability to multitask effectively

Hours & Work ScheduleHours per Week: 40Work Schedule: Varies with branch needs and may include weekends and eveningsPay TransparencyThe salary range for this position is $23.10
- $24.97 per hour.

Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.

For an overview of our benefits, visit .Some job boards have started using jobseeker-reported data to estimate salary ranges for roles.

If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityCitizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism.

Employment decisions are based solely on merit, qualifications, performance and capability.Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities.

When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks.

Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered.

Any offer of employment will include further information.

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Specialist, Software Engineering

Job Number: 34308

Job Location: Yorba Linda, CA

Job Schedule: 4/10

Clearance: Must Have an Active Department of War Security Clearance to be Considered

Job Description:

L3Harris Interstate Electronics Corporation is seeking a motivated Software Engineer to join our Range and Test Solutions software development team.

Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. An active Department of Defense (DoD) Secret security clearance is required for this position.

The Specialist, Software Engineer is an experienced professional with expertise in software engineering and practical knowledge of project management principles. May lead projects or oversee processes under general supervision. Collaborates with internal and external stakeholders to explain and interpret operational processes, procedures, and best practices. Identifies opportunities for system and process improvements and recommends enhancements. Contributes to achieving program and project objectives with measurable impact on departmental performance.

Essential Functions:

• Develop and integrate software for the test instrumentation, data acquisitions and recording, maintenance/status logging, client/server, and database application systems.
• Experience in generating and creating software requirements and software design documents.
• Perform trade studies, root cause analysis, and other software technical investigations.
• This position requires an Active DoD security clearance (Secret or higher).
• Ability to travel and work extended hours as needed.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or related field, with a minimum of 4 years of software development experience.
• Graduate Degree and a minimum of 2 years of prior related experience.
• In lieu of a degree, minimum of 8 years of prior related experience
• Experience with Software Development Life Cycle (SDLC).
• Experience with system/software requirements management.
• Experience with DOORS and Rational Publishing Engine (RPE).
• Experience with static code analysis tools and reverse engineering tools.
• Experience in embedded or real-time software development, GUI design and development.
• Experience in one or more of the following programming languages; C, C++, C#, Java, or Python.
• Experience working within the integrated product team framework.
• Secret Clearance required.

Preferred Additional Skills:

• Experience with application and analysis of the Defense Information Systems Agency (DISA) Security Technical Implementation Guide (STIG) requirements for software and systems under development.
• Knowledge and application of Agile methodology and DEVOPS process for software development.
• Experience with UML in tandem with MBSE modeling.
• Experience and application of server virtualization and containerization technologies.
• Experience with IDE/OS/Development Frameworks:
  • Qt Enterprise.
  • Linux (RHEL).
  • Windows Desktop and Server OS.
  • Visual Studio/.Net.
  • Real Time Operating Systems.
• Experience with Oracle RDMS, SQL Server, and/or SQL Lite database tools.
• Knowledge/familiarity with modern user interface technologies.
• Knowledge and application of JAVA/JRE/JDK/JavaFX/Tomcat server.
• Knowledge of client/server architectures, database application development, Windows and Linux server administration.

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is Min $97,000.00 - $180,000.00 Max. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, Cleveland Ohio, and Vermont is $84,500.00 Min - $157,500.00 Max. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

#LI-KM1

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

• Provide day-to-day operational support for Microsoft D365 Finance & Operations, including provisioning and termination of system access and roles.
• Respond to and resolve production incidents (performance, access, data accuracy, and system issues) using a structured, methodical troubleshooting approach.
• Ensure incident, request, and defect tickets are managed and resolved within defined SLA targets, maintaining high standards of quality and customer satisfaction.
• Actively manage and report on the operational backlog, providing key performance indicators aligned to service level commitments.
• Conduct root cause analysis for major and critical incidents, implementing resolutions, workarounds, and preventative improvements to reduce recurrence.
• Lead continuous improvement initiatives by developing and enhancing operational processes, procedures, and documentation, collaborating with cross-functional teams for alignment.
• Develop and maintain strong, credible relationships with key IT and business stakeholders, as well as third-party vendors and strategic suppliers.
• Write and maintain custom programs and scripts, and configure ERP applications to support business requirements.
• Analyze existing infrastructure and lead or contribute to system enhancements and optimizations.
• Lead the integration and release of new applications and updates into the existing environment, ensuring service acceptance criteria and operational deliverables are met prior to handover.
• Maintain a comprehensive and up-to-date knowledge base covering application architecture, common issues, support procedures, and FAQs.
• Proactively monitor applications and environments (alerts, performance, system health) to identify and address potential issues before they impact users.
• Support configuration and customization of Production and Sandbox D365 environments using tools such as Lifecycle Services (LCS), Power Platform, and Azure.
• Ensure data quality, integrity, and consistency across enterprise systems by adhering to approved workflows and procedures.
• Understand and comply with Sarbanes-Oxley (SOX) control requirements, supporting audit preparation and remediation activities as required.
• Ensure compliance with company standards, security policies, and operational procedures to safeguard application integrity.
• Stay current on D365 features, updates, and best practices, as well as organizational standards, through participation in change governance forums (e.g., CAB, VMOB).
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned
  
  

• 5–7 years of progressively responsible technical experience, including experience in a team lead or senior technical role.
• At least 5 years of hands-on technical experience with Microsoft Dynamics 365 Finance & Operations.
• Strong working knowledge of Windows Server, Windows desktop environments, SQL Server, Azure, and the Power Platform.
• Excellent verbal and written communication skills, with the ability to engage effectively with technical and non-technical audiences.
• Strong technical troubleshooting and diagnostic skills across application and infrastructure layers.
• Proven customer-focused mindset with the ability to resolve issues effectively and deliver solutions that meet business needs.
• Strong organizational, analytical, and conceptual skills with a high attention to detail.
  
  

Overview

We are partnering with a growing, well-established construction company that is creating a new IT Director position to lead the next phase of technology modernization across the organization.

This role will oversee a lean IT function and drive major initiatives including a full ERP transition, systems integration, and long-term infrastructure strategy.

This is a high-impact, business-facing leadership role — ideal for someone who understands construction operations and can align technology with field execution, finance, and job costing.

Why This Role Was Created

The company is at an inflection point:

• Currently operating on QuickBooks Desktop
• Preparing for a likely transition to Sage
• Using Procore, Kojo, ADP, and other supporting systems
• Operating within Google Enterprise, with a future goal of transitioning to Microsoft

Need a strategic IT leader who can own these initiatives from roadmap to execution.

Key Responsibilities

ERP & Systems Leadership

• Lead full ERP evaluation, selection, and implementation (anticipated Sage transition)
• Improve and standardize job costing workflows across platforms
• Build reliable integrations between accounting, project management, and field systems
• Oversee system migrations, data governance, and reporting accuracy

Technology Strategy & Architecture

• Develop and execute a multi-year technology roadmap
• Evaluate and optimize current software stack (QuickBooks, Procore, Kojo, ADP, etc.)
• Lead potential transition from Google Enterprise to Microsoft ecosystem
• Create scalable infrastructure to support company growth

Construction-Focused IT Enablement

• Partner with Operations, Finance, and Project Management teams
• Ensure field teams have effective tools, hardware, and connectivity
• Improve workflow efficiencies across estimating, project execution, and accounting
• Enhance business intelligence and reporting capabilities

Leadership & Oversight

• Provide leadership to existing IT Manager
• Establish IT policies, cybersecurity standards, and best practices
• Manage vendors and third-party technology partners
• Develop IT budgets and control capital expenditures

Ideal Background

• 8+ years of progressive IT leadership experience
• Experience within construction, contracting, engineering, or project-based industries strongly preferred
• Proven success leading ERP implementation (Sage experience preferred)
• Deep understanding of construction job costing and financial workflows
• Experience integrating systems such as accounting software, Procore, and payroll platforms
• Exposure to Google-to-Microsoft transitions a plus
• Strong business acumen and ability to translate technical solutions into operational impact

What Success Looks Like

• Clean, accurate, real-time job costing visibility
• Seamless ERP transition with minimal operational disruption
• Improved reporting across projects and corporate functions
• Technology aligned with long-term growth strategy
• Reduced manual spreadsheets and patchwork integrations

IT Systems Support Analyst

Indianapolis, IN 46248

Base Salary: $58,000–$62,000 + Eligible for Additional Incentives

Position Summary

The IT Systems Support Analyst serves as the primary front-line technical support resource for end users, reporting directly to the IT Director. This role is responsible for resolving hardware, software, network, and mobile device issues while ensuring a high level of customer service across the organization.

You will manage service tickets, perform root cause analysis, support onboarding and offboarding, and help maintain a stable, secure, and efficient IT environment across multiple platforms and locations. This is a highly visible, hands-on role that keeps day-to-day operations running without friction.

Why This Role Matters

Every organization runs on its systems. When technology stalls, productivity follows. This role ensures employees stay connected, supported, and equipped to perform at their best. You are the bridge between users and infrastructure, solving problems before they ripple.

Key Responsibilities

• Log, process, prioritize, and resolve help desk tickets
• Diagnose and troubleshoot hardware, software, networking, and telecom issues
• Provide in-person, phone, and email support with strong customer service
• Configure and deploy desktops, laptops, and peripherals
• Perform new hire onboarding and terminated employee offboarding
• Install patches, updates, and system upgrades
• Repair or replace damaged hardware and mobile devices
• Manage mobile devices using MDM tools
• Conduct root cause analysis and develop preventative checklists
• Coordinate with vendors for escalated support
• Create documentation and train end users as needed
• Occasionally travel to remote offices
• Lift and move hardware up to 40 lbs when required

Required Qualifications

Experience:

• 1–5 years in an end-user facing IT support role
• Experience supporting distributed users preferred

Education:

• Associate degree in computer-related discipline required
• Bachelor’s degree preferred
• Relevant technical certifications considered

Technical Skills:

• Windows 10 & 11
• Microsoft Office 365
• Autodesk
• Web conferencing platforms
• Copiers / MFP printers
• iPhones, iPads, and MDM tools
• Basic TCP/IP networking (DHCP, DNS, VPN)
• Unifi access points
• Meraki security appliances
• Phone systems

Work Environment

• Fast-paced with regular interruptions
• Requires strong prioritization and adaptability
• Occasional emergency response support
• Ability to communicate calmly and clearly under pressure

Are you passionate about solving complex technical issues and providing top-notch support to end-users? Do you thrive in a fast-paced environment where your problem-solving skills can make a real impact?

As an IT Technician, you will have the opportunity to provide technical support, maintain computer systems, and troubleshoot hardware and software to ensure the seamless operation of SVM’s IT infrastructure. The IT Technician will play a crucial role resolving technical issues across the organization and safeguarding the security of our systems, data, and networks.

This is a 12-month temporary position with the potential to transition to a full-time role.

What you will do

• Provide Tier 1 helpdesk support for day-to-day IT needs across SVM’s operations.
• Address ticket requests, handling tasks that vary in complexity in a timely manner and escalating if needed.
• Deploy, install, configure, and maintain computer hardware, software, systems, network, printers and scanners.
• Assist in maintaining network infrastructure, including routers, switches, firewalls, and VPNs, and ensure security protocols are followed.
• Assist the IT Team with new hire desk set-up including hardware deployments and configurations.
• Assist with station set-up at jobsites as business requires to ensure project teams have the necessary resources to perform their duties effectively.
• Maintain software licensure, including registering and removing employees as needed.
• Maintain asset databases, ensuring complete and accurate records of asset tags, serial numbers, and availability
• Perform troubleshooting both in-person and virtually to diagnose and resolve technical issues.
• Create and update training guides for various systems, ensuring employees have access to current information and procedures.
• Assist with special projects that vary in complexity.
• Assist the IT Department with other tasks as business requires.

Education, Skills & Experience

• Bachelor’s Degree in Information Technology or similar field highly preferred.
• 0-2 years of experience in IT desktop support or similar role required.
• Demonstrated proficiency in various office equipment and programs including MS Office Suite (Word, Excel, etc.) required.
• Ability to communicate effectively both verbally and written required.
• Self-starter with the ability to work independently, manage multiple tasks, and meet deadlines in a fast paced environment required.
• Proven problem-solving skills with the ability to effectively troubleshoot issues effectively in both office and field settings required.
• Ability to work effectively within a team environment required.
• Willingness to undergo a comprehensive background check required.

Compensation & Company Benefits Include

This is a full-time exempt position. The compensation for this role is $70,304 - $80,000 annually and is based on experience and skillset. The schedule for this position is Monday – Friday from 7:00am-4:00pm and includes a one hour unpaid lunch break and two separate rest breaks.

Well-Being: EAP / Paid Time Off / Paid Holidays / Sick Leave / Interactive Breakroom / Positive Pulse Program

Community Investment: Volunteer Opportunities / Team Building Activities / Employee Activities

Physical Requirements

As an IT Technician in the Mechanical Contracting Industry, there are certain physical requirements you should be aware of. These requirements ensure that you are capable of performing the necessary tasks safely and effectively. Reasonable accommodations may be provided to qualified applicants who may not be able to fulfil certain aspects of the role. The key physical requirements for this role are outlined below:

• This role may involve working at a desk, computer, or standing for prolonged periods of time.
• This role may involve extensive physical activity, including walking, standing, and carrying company hardware within our headquarters or in trailers at job sites.
• This role may involve lifting and transporting equipment such as computers, cables, servers, and other small hardware parts, typically up to 50 lbs.
• This role may involve utilizing hand tools and other equipment when connecting cables, assembling workstations, or troubleshooting devices.
• This role may involve traveling to job sites to set up workstations in trailers, where using appropriate personal protective equipment (PPE) will be required.

Who We Are:

At SVM, we are more than just a leading mechanical contractor specializing in design-build commercial HVAC, plumbing, piping, service/maintenance, and 24-hour emergency services. We’re a team dedicated to supporting the Bay Area, Sacramento, and Nevada regions with trusted expertise and an unwavering commitment to delivering exceptional experiences at every level.

Our success is built on a collaborative culture that values teamwork, innovation, and doing the right thing. We take pride in fostering an inclusive and welcoming environment where every team member feels supported, valued, and empowered to grow. At SVM, we believe our people are our greatest asset, and we prioritize their development, well-being, and success.

Our state-of-the-art fabrication facility reflects our dedication to quality and efficiency. By leveraging cutting-edge 3D design and manufacturing technology, we detail and fabricate ductwork, piping, and pre-skidded equipment to execute projects with precision and excellence.

At SVM, we don’t just focus on work—we focus on balance. We encourage a life-work approach that allows our team to thrive both personally and professionally. We are committed to helping our team members grow, stay curious, and work collaboratively to tackle any challenge. With the support of peers, managers, and executive leadership, our team is equipped to succeed and build meaningful careers.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of all responsibilities, duties and skills required.

Title: AV Technician

Location: San Jose, CA

Full Time

Profile Summary

We are looking for a skilled and dedicated Desktop Support with AV Technician (Level 2) who can deliver reliable and high-quality audiovisual support within a corporate enterprise environment. The ideal candidate will bring strong technical expertise in AV system installation, configuration, troubleshooting, and maintenance. This role requires a proactive technician who can ensure seamless meeting room operations, support live and hybrid events, and collaborate effectively with cross-functional teams. A strong customer-service mindset, attention to detail, and the ability to manage multiple tasks in a dynamic workplace are essential for success in this role.

About Teceze

Teceze is a global technology services company specializing in end-to-end IT support, infrastructure management, cybersecurity, and digital transformation solutions. We partner with leading organizations worldwide to deliver reliable, scalable, and innovative technology services tailored to business needs. Our team is driven by a commitment to excellence, fast response, and customer satisfaction. At Teceze, we focus on empowering our clients with seamless technology experiences—whether through on-site support, remote operations, or dedicated project-based services. With a strong presence across multiple regions, we pride ourselves on our expertise, professionalism, and ability to deliver consistent, high-quality outcomes.

Key Responsibilities

• Install, configure, and maintain AV systems (displays, projectors, microphones, cameras, speakers, and control systems).
• Provide daily operational support for conference rooms and event spaces.
• Troubleshoot and resolve issues related to audio, video, control, and connectivity.
• Support major video conferencing platforms such as Zoom, Microsoft Teams, Google Meet, and Webex.
• Perform preventive maintenance, firmware updates, and room readiness checks.
• Collaborate with IT, facilities, and vendors to ensure full AV system functionality.
• Provide on-site event support for meetings, town halls, and hybrid events.
• Document configurations, issue resolutions, and maintenance activities.

Qualifications & Skills

• 3–5 years of experience in technical support.
• Strong understanding of AV control systems (Crestron, Extron, AMX).
• Working knowledge of networking fundamentals (LAN, VLAN, IP addressing).
• Experience with DSPs, switchers, and signal routing.
• Excellent troubleshooting, communication, and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.