Remote Desktop Application Example Jobs Remote Jobs in Usa

Pay: $25.00 per hour

3-6 month temp assignment

Job description:

• Manage incoming and outbound customer calls, promoting residential and commercial energy-efficiency programs, including upgrades to high-efficiency natural gas equipment for new and existing non-heat customers.
• Achieve market segment performance targets and maintain high customer satisfaction ratings.
• Support the development and execution of market-based promotions and activities.
• Represent the company at in-person promotional events and engage with potential customers.
• Collaborate with team members across business units to drive program success.
• Perform additional duties as assigned to support business objectives.

Position Specifications:

• Associate degree preferred; 0–2 years of customer service or sales experience is ideal.
• Prior sales experience is a plus.
• Highly motivated with excellent interpersonal, written, and verbal communication skills.
• Strong phone presence, customer relations abilities, and a competitive drive.
• Proficient in Excel, Word, Outlook, and other desktop applications.
• Ability to work effectively in a collaborative, cross-functional team environment.
• Social media skills a plus; bilingual in English/Spanish is a plus.

Immediate need for a talented Executive Assistant. This is a 06 months contract opportunity with long-term potential and location is Mountain View, CA(Hybrid). Please review the job description below and contact me ASAP if you are interested.

Job Diva ID: 26-06266

Pay Range: $65 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities

• Calendar Management: Manage complex executive calendars, schedule meetings, coordinate appointments, and arrange travel logistics.
• Communication Management: Serve as a liaison for internal and external communications, including managing emails and Slack messages on behalf of executives.
• Documentation & Reporting: Prepare presentations, reports, meeting materials, and other documentation as requested.
• Event Planning: Organize and coordinate meetings, conferences, offsites, and team events.
• Expense Management: Track and process expense reports, manage budgets, and ensure compliance (Concur experience preferred).
• Project Support: Assist with planning and execution of cross-functional projects, ensuring timely delivery.
• Stakeholder Engagement: Build and maintain strong relationships across departments; represent executives professionally.
• Records & Information Management: Maintain company records, confidential documents, and data analysis tasks as needed.

Key Requirements and Technology Experience:

• Minimum 3 years of experience supporting multiple senior executives at the Executive Administrative level.
• Advanced Outlook calendar management skills (critical requirement).
• Expert-level proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Docs, Slides, Sheets), Windows desktop applications, and Box.
• Strong written and verbal communication skills across all organizational levels.
• Proven ability to prioritize, multitask, and thrive in a fast-paced environment with limited supervision.
• Strong organizational, coordination, and project management skills.
• Proactive mindset with the ability to anticipate executive needs and manage up and across teams.
• High level of professionalism, discretion, and confidentiality.
• Experience with Concur expense management system.
• Previous experience supporting Director and VP-level leaders in a corporate environment.
• Experience working in highly cross-functional organizations.
• Strong customer-service orientation with the ability to handle sensitive matters with urgency and diplomacy.

Our client is a leading IT Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking qualified candidates for Systems Network Analyst, Senior.We are looking for an experienced Network Specialist to design, implement, and maintain our network infrastructure. This role involves managing routers, switches, firewalls, and VoIP systems, as well as supporting hybrid cloud networking and ensuring compliance with security standards. The ideal candidate will have strong technical expertise, problem-solving skills, and the ability to manage complex network projects.

This position is not remote.

This job announcement will remain open until a sufficient number of applications are received.

Benefits of Broward County Employment

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Tuition Reimbursement (Up to 2K annually)

Up to 40 hours of Job Basis Leave for eligible positions

Paid Parental Leave

Health Benefits

High Deductible Health Plan - bi-weekly premiums: Employee $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums: Employee $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation county matches up to $2,000 a year.

Minimum Education and Experience Requirements
Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.
(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years of experience in supporting users through analyzing, diagnosing and resolving computer systems issues related to desktop/laptop protocols and communication problems or closely related experience.

Special Certifications and Licenses
None.

Preferences

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Provides design, procurement, implementation, and administration of the network infrastructure - routers, switches, and plans; provides procurement, implementation, and administration of firewalls; provides administration of the Voice over Internet Protocol (VoIP) phone system; and manages network related projects.

Analyzes, diagnoses, and rectifies issues related to server and/or desktop/laptop computer problems as they are reported on an emergency or non-emergency basis; including issues related to missing drives and group policy scripts.

Completes ad-hoc projects based on end user and Information Technology (IT) analyst needs, including troubleshooting and updating and maintaining file systems.

Performs change control tasks, including implementing and updating web applications as needed by application analysts; launches and implements any new technologies approved by management and special task force; studies, investigates, reviews, and recommends implementation of evolving and emerging technologies.

Performs analyses of systems designs, develops applications, and documents work flow and processes; reviews peer-reviewed and professional material in digital and paper formats to keep up with the latest trends in both the library and technology community.

Provides help desk support; responds to calls, emails, incident tickets, and/or inquiries from computer/network users and customers to resolve/troubleshoot microcomputer and minicomputer hardware or software issues; provides tech support in the field and after hours support.

Provides systems administration for servers, patch installation and upgrade maintenance; installs, configures, and reimages desktop/laptop hardware and software; performs data backup and restores; and manages computer security and virus removal.

This position may require localized travel throughout Broward County for the purposes of field services or onsite visits for items that cannot be supported remotely.

Performs related work as assigned.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs medium work that involves walking, standing, stooping or lifting all of the time and also involves exerting between 20 and 50 pounds of force on a regular and recurring basis or exceptional skill, adeptness, and speed in the use of fingers, hands, or limbs in tasks involving very close tolerances or limits of accuracy.

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

Involves routine and frequent exposure to electrical shocks.

Competencies

• Tech Savvy

• Manages Complexity

• Cultivates Innovation

• Action Oriented

• Plans and Aligns

• Courage

• Self-Development

• Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
• Customer focus: Building strong customer relationships and delivering customer-centric solutions.
• Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

You will be the first point of contact for all Desktop and Infrastructure related incidents. You will be a highly proactive and reliable person capable of working independently within tight timescales completing or escalating incidents to senior members of the team. Excellent communication skills are a must for this role.

In this role you will:

• Provide 1st & 2nd line technical support covering all areas of IT (Software / Hardware) deployed to the desktop;
• Provide excellent customer service.
• Create new user accounts.
• Install, upgrade and support Apple OSX, Windows OS and any other authorized applications.
• Manage desk moves and changes.
• Create, manage and maintain Desktop build images.
• Produce “how to” guides on systems usage to aid customers and other technical support staff.
• Proactively monitor IT systems and preventative measures taken to reduce system downtime.
• Adhere to all IT security policies and assistance in enforcing and monitoring of IT security policies.
• Ensure PC asset management processes are followed.

The successful candidate will have:

• Some 1st and 2nd line support experience
• Good experience with Microsoft technologies across the board (e.g., Windows 10, Office 365).
• Experience with Apple hardware and software.
• Understanding of basic networking protocols and principles for troubleshooting.
• Desktop Imaging and standard build creation.
• IOS & Android setup, configuration, and support.
• Pro-actively work on tickets/incidents in the departments queue.
• Previous experience with Windows, Apple OS, Microsoft Office and Adobe products
• Server Exposure, AD, VMware, File/Print servers.

****Candidate MUST HAVE an Active Top Secret with eligibility for SCI to apply for this role

Title: Senior Linux Systems Engineer

Terms of Employment

• Full-Time, Permanent
• This position is onsite four days per week in Ft. Washington, MD. Once every two-to-three weeks, there is one day of work onsite in Warrenton, VA. The ability to work remotely once per week is acceptable.

Overview & Responsibilities

• As a Senior Linux Systems Engineer, you will serve as the technical authority for a Red Hat Enterprise Linux (RHEL) environment supporting the Cameo (Dassault Systmes/No Magic) suite. This role requires more than standard administration; we are looking for a specialist with CLI-level mastery capable of deep-tier kernel tuning and performance optimization. You will ensure the integrity of server resources, manage a complex Virtual Desktop Infrastructure (VDI), and provide high-level technical support to a large community of system engineers and partners.

You will be responsible for

• Advanced Systems Engineering & Kernel Optimization
• Perform kernel-level tuning (sysctl), I/O scheduling, and memory management to optimize RHEL for high-demand MBSE workloads.
• Execute all administrative tasks, file management, and system troubleshooting via the command-line interface (CLI) in a headless or cloud environment.
• Proactively monitor system health and performance to ensure 99.9% availability of mission-critical server resources and hardware.
• Cameo & VDI Administration
• Act as the primary administrator for Cameo Systems Modeler and Teamwork Cloud, managing user groups, permissions, and server-side configurations.
• Configure and troubleshoot user profiles in a virtual desktop environment using XRDP.
• Create, maintain, and deploy virtual desktop images, ensuring optimized disk storage and session management for multiple concurrent users.
• Security, Automation & Compliance
• Work closely with ISSO/ISSE teams to ensure systems meet ATO/accreditation standards through aggressive scanning, patching, and STIG compliance.
• Utilize Ansible, Puppet, or scripting (Bash/Python) to automate routine maintenance and configuration management.
• Author and maintain technical standards, Standard Operating Procedures (SOPs), and "RunBooks" to ensure continuity of operations.
• Agile Integration & Collaboration
• Maintain a detailed work backlog in JIRA, participating in Agile ceremonies and communicating technical status to PMs and Government leads.
• Explain complex technical considerations to external partners and provide high-tier technical support to the user community.

Required Skills & Experience

• Active Top Secret clearance with SCI eligibility.
• IAT Level II compliant (e.g., Security+, CySA+, GSEC, SSCP, CCNA Security, CND, GICSP).
• Expert-level knowledge of Red Hat Enterprise Linux (RHEL).
• Expert-level proficiency in the Linux Command Line Interface (CLI). Must be able to manage the full OS lifecycle without a Graphical User Interface (GUI).
• Demonstrated experience in Linux kernel tuning and performance optimization for enterprise-scale applications.
• Proven experience with XRDP, VDI session management, and image deployment.
• Proficiency in Cameo / No Magic software.
• Experience using JIRA.
• Proficiency in Bash or Python scripting and Ansible configuration management.
• Solid understanding of TCP/IP, SSH, and secure networking protocols.

Preferred Skills & Experience

Active Top Secret/SCI clearance.

Red Hat Certified System Administrator (RHCSA) or Engineer (RHCE).

Experience with cloud-based Linux deployments.

Background in Model-Based Systems Engineering (MBSE) workflows.

Job Purpose:

Seeking a Desktop Support Specialist to join the Technology team in New York. This individual will be responsible for both remote and in person support for all Employees. Duties include documenting, triaging, investigating, and resolving issues reported to the Service Desk. The Desktop Support Specialist will work closely with other teams within the technology department to understand the impact and root cause of issues. The successful candidate must be able to communicate clearly and concisely, particularly when under pressure.  Technical proficiency, excellent problem-solving skills, professionalism, and solid communication skills are a must. The support specialist will also need to be comfortable working in a fast -paced environment with a demanding user base and should be passionate about delivering continuous improvement across our technology platform.   

Duties & Responsibilities:

•    Serve as the first point of contact for customers needing technical assistance.   
•    Must work East Coast Market hours 
•    Manage trouble calls via our ticketing system, phone, remote, and desk side visits to ensure courteous, timely, and effective resolution of end user issues  
•    Troubleshoot hardware, Windows 10, Windows 11 and application issues 
•    Install and upgrade software, setup hardware and configure systems and applications such as MS Office, One Drive, Zoom, softphones, turrets, printers, scanners, bio metric, data encryption, VPNWIFI configuration, and firmware updates for deskside equipment such as Cisco phones  
•    Install and manage Spyware/Malware tools  
•    Install and support Market Data Feeds, Bloomberg, Thomson Reuters, ICE, Fidessa, Redi+, Fidessa and Global Relay  
•    Provide first level network support and troubleshooting for both wireless and wired configurations   
•    A basic understanding of Active Directory at the Organization Unit level   
•    Troubleshoot Cisco Phone systems / Video conference  
 

Requirements & Qualifications:

•    Minimum 2-4 years of general IT Support with extensive customer-facing experience, would prefer the person to have trading desk support. 
•    Experience with incident management/ticketing system like ServiceNow 
•    Proficiency in current protocols, operating systems and standards including Windows 10, Windows 11, Microsoft/Office 365 
•    Experience with System Center Configuration Manager/Endpoint Manager 
•    Experience with patch management and application deployment 
•    Expertise troubleshooting, resolving, and supporting desktops, laptops, applications, hard phones and WIFI devices  
•    Ability to thrive in a fast-paced environment and work effectively under pressure 
•    Experience providing ongoing support to C-suite executives 
•    Experience working in a similar role at a brokerage firm, private equity, hedge fund, asset management firm, or investment bank preferred 
•    High school degree required; college degree strongly preferred 
•    Must be willing to get MS900 certification 

Important Notes:

• Must be authorized to work full time in the U.S., BTIG does not offer sponsorship for work visas of any type
• No phone calls please, the applicant will be contacted within two weeks if successful

About BTIG:

BTIG is a global financial services firm specializing in institutional trading, investment banking, research and related brokerage services. With an extensive global footprint and more than 700 employees, BTIG, LLC and its affiliates operate out of 20 cities throughout the U.S., and in Europe, Asia and Australia. BTIG offers execution, expertise and insights for equities, equity derivatives, ETFs and fixed income, currency and commodities. The firm’s core capabilities include global execution, portfolio, electronic and outsource trading, investment banking, prime brokerage, capital introduction, corporate access, research and strategy, commission management and more.
 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. BTIG is an equal opportunity employer Minorities/Females/People with Disabilities/Protected Veterans/Sexual Orientation/Gender Identity.

Compensation: 

• BTIG offers a competitive compensation and benefits package. Salary range is based on a variety of factors including, but not limited to, location, years of applicable experience, skills, qualifications, licensure and certifications, and other business and organization needs.
• The current estimated base salary range for this role is $85,000.00 - $115,000.00 per year. Please note that certain positions are eligible for additional forms of compensation such as discretionary bonus or overtime. 

Disclaimer:   

• Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
• Routing incoming incident and service requests to the appropriate support group
• Maintaining accurate and timely records in issues tracking system
• Maintaining service desk knowledgebase support documentation
• Participating in professional development and team improvement initiative
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.
  
  

• Individual will be expected to analyze end user hardware, operating system and business application issues
• Communicate professionally and effectively with users to understand issues and propose solutions
• Effectively manage service desk workload to meet publishing business SLAs
• Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
• Must have the ability to address system issues both on and off hours.
  
  

• Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system
  
  

• Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
• Knowledge of Microsoft 365 and Office applications
• Knowledge of Apple IOS and OSX environments
• Experience using an IT Service Desk platform, preferably Service Now.
• Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
• Ability to be on-call for critical off-hours support
• Experience in the life science or health industry is a plus