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At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment.
Role Overview
As the Community Manager, you are the strategic leader responsible for the overall success of a multimillion-dollar, multifamily apartment community. This role blends operational excellence, financial performance, sales leadership, and resident satisfaction. You will oversee all aspects of community operations while ensuring alignment with company standards and delivering an exceptional living experience.
Leadership & Team Development:
• Build and lead high-performing teams with clarity, purpose, and strategic focus. Foster a culture of accountability, collaboration, and excellence.
• Attract and develop top talent, energizing others through influence and motivation to deliver strong, consistent results.
• Provide guidance and support for escalated resident concerns, ensuring timely and professional resolution.
Sales & Revenue Growth:
• Drive leasing performance by setting goals, monitoring KPIs, and coaching the team to exceed occupancy and revenue targets.
• Implement sales strategies that maximize conversion rates and optimize pricing.
• Partner with marketing teams to execute campaigns and maintain a strong social media presence that attracts prospects and builds brand awareness.
Community Advocacy & Resident Experience:
• Champion a resident-centric mindset by delivering exceptional service that strengthens satisfaction and retention.
• Create a concierge-level experience for residents and prospects, ensuring every interaction is positive and memorable.
• Act as the community’s ambassador, showcasing not just homes but a lifestyle of comfort, convenience, and premium living.
Operational Excellence
• Execute day-to-day operations with rigor and efficiency, ensuring adherence to standards, policies, and timelines. Ensure compliance with company policies, Fair Housing regulations, OSHA standards, and all applicable laws.
• Conduct regular property inspections to maintain curb appeal, safety, and brand standards.
• Manage vendor relationships and negotiate contracts to ensure quality and cost efficiency.
Financial Performance
• Own responsibility for achieving and exceeding Net Operating Income targets through effective revenue generation and expense management.
• Use financial insights to manage budgets, control expenses, and identify opportunities for long-term value.
• Analyze community metrics and KPIs to identify opportunities for improvement and growth.
Change Leadership & Stakeholder Collaboration
• Embrace and drive change in a fast-paced environment, navigating ambiguity with confidence and agility.
• Build and maintain productive relationships with key stakeholders, including our centralized center of excellence, service teams, corporate partners, and senior leaders.
• Align stakeholders and navigate competing priorities with diplomacy and shared purpose.
Qualifications
Experience and Education:
• 2+ years of measurable sales leadership success in high-velocity, short-cycle sales environments such as multifamily, luxury retail, hospitality, timeshare, premium automotive, or premium lifestyle services
• High school diploma or equivalent required; bachelor’s degree or equivalent preferred
Performance Orientation:
• Demonstrated ability to achieve and exceed occupancy, revenue, and NOI targets
• Proven track record in driving leasing performance, pipeline management, and disciplined follow up
• Ability to deliver exceptional resident experiences and consistently exceed customer expectations
• Skilled in collaborating with onsite teams and corporate partners to achieve community goals
Leadership & Development:
• Proven ability to lead, coach, and develop high-performing teams with clarity, purpose, and accountability
• Experience fostering a culture of excellence, collaboration, and continuous improvement
• Skilled in influencing and motivating teams to achieve strategic objectives and deliver consistent results
• Ability to navigate change with confidence and guide teams through transitions effectively
Skills & Competencies
• Strong financial acumen with experience in budgeting, forecasting, and expense control
• Excellent organizational, communication, and problem-solving skills
• Skilled in resolving complex resident concerns with empathy, urgency, and professionalism
Technical / Process Skills:
• Proficient in property management software, CRM systems, and Microsoft Office Suite; comfortable using social media for marketing
• Advanced ability to leverage social media platforms for marketing, engagement, and brand storytelling
• Comfortable analyzing data and KPIs to drive decisions and continuous improvement
Cultural / Brand Fit:
• Embodies company values and premium brand standards
• Professional appearance and executive presence required
About Cortland
Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.
Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.
Cortland is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email
Cortland is a drug-free workplace.
Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
This Job is responsible for supporting marketing activities in ministries for new and existing services to achieve strategic growth and improve the health and well-being of those we serve.
This Job oversees a broad range of marketing activities relative to the strategic direction and positioning of the organization and its leadership that promote, enhance, and protect brand reputation and enable the organization to become the partner of choice.
Under the supervision of system leadership, the Regional Director plans, budgets, and implements marketing, advertising, branding/signage to increase/maintain the value/perception of the brand and grow health care and retail services.
The Regional Director must have strategic reasoning skills and a deep understanding of several local health care markets, as well as the ability to work with a variety of key stakeholders to direct and inform marketing campaigns and activities.
The Regional Director must monitor market dynamics and the competitive landscape to achieve a competitive advantage and provide timely and responsive changes to Marketing plans, tactics, and messaging as appropriate.
The Regional Director is in a position to interface daily with various publics and constituents, including senior leadership at the system and market levels, community and political leaders and regional CHRISTUS board members and Associates.
The Regional Director will be privy to and responsible for protecting the integrity of confidential corporate information, including strategic plans, financial information, risk management situations, and patient information.
The Regional Director is called upon to make significant judgment calls in relation to events and materials that represent CHRISTUS positively and consistently and to speak on the ministry’s behalf.
Responsibilities: Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
Regional leaders are responsible for effectively collaborating with local leadership teams to meet accountability measures including, but not limited to, labor productivity standards, quality metrics, associate engagement, and retention efforts, as well as service level agreements to the consumer.
Work with system marketing and strategy resources, regional CHRISTUS leaders, and the senior vice president of group operations to create and implement effective marketing plans that achieve ministry goals, including increasing or maintaining the value of the brand, increasing patient volume, growing appropriate service lines and improving the health and wellbeing of those we serve.
Work with all functions of marketing to creatively incorporate all available and appropriate tools and resources, including strategic marketing plans, advertising, publications, special events, digital and corporate identity, and branding into an organized, articulate, and multi-faceted program.
Leads a team of marketing specialists to develop marketing plans, and implement tactics in support of well-defined goals, and measures/reports on performance.
Works with the marketing operations team to use customer relationship management (CRM) tactics and marketing automation to drive growth.
Creates and implements plans and programs to reach key markets via advertising, direct marketing, electronic media/website, paid digital marketing, collateral materials, and product/service promotions.
Monitor market dynamics and competitive landscape to achieve competitive market advantage, and to provide timely and responsive changes to marketing plans, tactics, and messaging as appropriate.
Adhere to and help implement CHRISTUS Health’s new brand standards, which direct things like image choice, messaging, and tone, and font and icon selection, to establish and maintain the CHRISTUS brand in the market and consistent with the system brand.
Provide strategic direction in the areas of brand management, advertising, and marketing services for all components of the region.
Oversee and hold direct reports accountable for achieving determined success metrics and KPIs.
Collaborate across departments to achieve plans and fulfill KPIs.
Ensure effective control of marketing results, and ensure that achievement of objectives falls within designated budgets.
Represent regional CHRISTUS marketing on various internal committees and task forces, as requested.
Manage and maintain vendor relationships, as appropriate to responsibilities.
Has a proven track record working in a matrixed, collaborative environment with multiple stakeholders.
Has demonstrated ability to problem solve and be supportive/innovative in the process of change; strong human relations skills with an ability to handle difficult/sensitive issues with regard to confidentiality.
Has Demonstrated success in collaborating with other key leaders, including excellence in customer service and customer satisfaction and the ability to maintain high Associate engagement and satisfaction.
Has Demonstrated understanding of financial operations and ability to meet/exceed expectations on an ongoing basis.
Able to make effective presentations to various stakeholders including physicians, senior leadership, governance, and external constituents.
Highly organized and detail-oriented with excellent project management skills.
Has excellent oral and written communication skills including creative approaches to internal and external marketing and communication platforms.
Must possess a professional demeanor.
Able to effectively engage, manage, and grow a team of direct reports.
Able to use a computer for extended periods of time, including word processing, presentation, spreadsheet, and other various programs.
Able to work extended hours on occasion, including some weekends and evenings.
Able to prioritize work, with little supervision, set priorities, create schedules, and meet deadlines.
Must be able to work rapidly, under pressure, and with frequent interruptions.
Ability to handle confidential information responsibly.
Fulfill other duties assigned.
Job Requirements: Education/Skills Bachelor’s degree in communications, public relations, marketing, business, or related field required.
Master's degree preferred.
Experience 10 or more years of progressive leadership experience in marketing, corporate communications, and public/media relations including a solid understanding of digital technology, industry trends, and overall knowledge of the media landscape required.
Healthcare experience highly preferred.
Experience at an advertising or public relations agency may be helpful.
Familiarity with the CHRISTUS markets preferred.
Licenses, Registrations, or Certifications None required.
Work Schedule: 5 Days
- 8 Hours Work Type: Full Time
Oversees guest and associate satisfaction, maintains brand standards.
Ensures all applicable Food and Beverage laws/regulations and safe food handling procedures are enforced and compliant.
Develops and implements business plans for Food and Beverage and Activites.
Meets or exceeds departmental financial goals.
Relocation Plan Available Shift:1st and 2nd Shift, must be available to work weekends and holidays.
Requirements: Valid U.S.
Driver's License for a minimum of one year.
CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the Food and Beverage, culinary, recreation/activates or related professional area.
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, Recreation/Activities or related major; 2 years experience in the Food and Beverage, culinary, recreation/activities or related professional area.
CORE WORK ACTIVITIES Leading Food and Beverage / Activities Team Manages and supervises all day-to-day operations.
Understands associate positions well enough to perform duties in associates' absence.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Oversees all culinary, restaurant, beverage and room delivery and activites/recreation operations.
Creates and nurtures an environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
Solicits associate feedback, utilizes an "open door" policy and reviews associate satisfaction results to identify and address associate problems or concerns.
Provides excellent customer service to all guests and associates.
Responds quickly and proactively to associates’ concerns.
Provides a learning atmosphere with a focus on continuous improvement.
Provides proactive coaching and counseling to team members.
Encourages and builds mutual trust, respect, and cooperation among team members.
Ensures and maintains the productivity level of associates.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Sets clear expectations with the associates and department leaders and ensures appropriate rewards are given if expectations are exceeded.
Managing Day-to-Day Operations Utilizes use records to control costs and manage inventory.
Applies knowledge of all applicable laws.
Conducts monthly department meetings.
Maintain controls (e.g., perpetual inventory, food/beverage costs, ordering, stock rotation, etc.) Sets goals and delegates tasks to improve departmental performance.
Monitors progress and leads discussion with staff each period.
Projects supply needs for the departments.
Manages departmental inventories and maintains equipment.
Performs other duties as assigned to meet business needs.
Maximizing Revenues Applies and continually broadens knowledge of offerings with emphasis on current trends.
Schedules staff to forecast and service standards, while maximizing profits.
Assists team in developing lasting customer relationships to retain business and increase growth.
Develops new products and offerings and educates associates.
Manages department controllable expenses to achieve or exceed budgeted goals.
Understands the impact of department's operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
Ensuring Exceptional Customer Service Interacts with guests to obtain feedback on quality and service levels.
Responds to and handles guest problems and complaints effectively.
Empowers associates to provide excellent customer service.
Ensures associates understand service expectations and parameters.
Observes service behaviors of associates and provides feedback to individuals; continuously strives to improve service performance.
Reviews comment cards and guest satisfaction results with associates.
Participates in the development and implementation of corrective action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Ensures all leaders and associates understand the brand's service culture.
Sets service expectations for all guests internally and externally.
Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
Serves as a role model to demonstrate appropriate behaviors.
Conducting Human Resources Activities Participates in interviewing and hiring of team members with the appropriate skills.
Uses all available on the job training tools to train new associates and provide follow-up training as necessary.
Communicates performance expectations in accordance with job descriptions for each position.
Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.
Ensures associates understand Company, Resort and Departmental expectations and parameters.
Ensures associates are cross-trained to support successful daily operations.
Establishes and maintains open, collaborative relationships with associates and ensures associates do the same.
Schedules associates to business demands and tracks associate time and attendance.
Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy.
Observes service behaviors of associates and provides feedback to individuals.
Ensures associate recognition is taking place on all shifts.
Solicits associate feedback, utilizes an “open door” policy, and reviews associate satisfaction results to identify and address associate problems or concerns.
Participates in associate progressive discipline procedures.
Reviews associate satisfaction results.
Additional Responsibilities Complies with all corporate accounting procedures.
Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyzes information and evaluates results to choose the best solutions and solve problems.
Ensures effective departmental communication and information systems through logs, department meetings and property meetings.
MANAGEMENT COMPETENCIES Leadership Adaptability
- Maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to working within new work structures, processes, requirements or cultures.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Integrity: Maintaining and supporting social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles.
Leading Through Vision and Values: Leading through vision and values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the company in alignment with our core values.
Managing Execution Building and Contributing to Teams
- Participating as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results
- Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action.
Planning and Organizing
- Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions consistent with our core values to always go above and beyond and do the right thing.
Fostering Inclusion: Supporting associates with diverse styles, abilities, motivations, and/or cultural perspectives; leveraging personal differences to achieve objectives; and promoting a work environment where all associates are given the opportunity to contribute.
Generating Talent and Organizational Capability Organizational Capability
- Understanding and leveraging associate talent and capabilities to meet work needs; supporting the attraction, selection, and/or retention of associates in order to achieve department and business objectives.
Talent Management
- Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise Business Acumen
- Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
Technical Acumen
- Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific challenges.
Basic Cookery
- Knowledge of procedures and techniques for mixing, thawing, baking, and cooking, measurement tools, recipe execution (expanding and condensing as necessary), and methods for innovative preparation and presentation.
Cleaning the Kitchen
- The ability to properly and safely clean and maintain kitchen floors, walls, and ceilings, including meal wall guards, overhead fans and hoods, and floor drains.
This includes correctly choosing and applying appropriate chemicals and/or products.
This includes knowing the right equipment to use for each job.
Cooking
- Ability to prepare and present meals utilizing culinary principles, standards, techniques and equipment (e.g., grilling, sautéing, broiling, baking, using decorative food displays, following recipes).
Emergency Procedures
- Knowledge of emergency and first aid procedures or policies for contacting Loss Prevention and reporting incidents and accidents immediately.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Food Handling
- Knowledge of basic food handling policies and procedures, as well as the procedures for assisting cooks in serving or preparing food.
Food Storage and Rotation
- Knowledge of procedures and temperatures for storing and rotating food stock in coolers, refrigerators, freezers, dry storage, etc.
to maintain freshness (“First In, First Out”).
This includes preparing, labeling, dating, rotating, and pulling perishable foods and drinks in accordance with storage guidelines; identifying food products that do not meet company or compliance standards; and knowledge of policies and procedures for discarding food items or products.
Kitchen Maintenance
- Knowledge of general maintenance procedures and standards of cleanliness for the food storage and preparation areas.
Kitchen Tools and Equipment
- The ability to use and store kitchen tools (e.g., cutting tools, knives, tongs, slicers, spatulas) and ability to use kitchen equipment (e.g., grills, ovens, steam tables, deep fryers, kettles) properly and safely.
Supply Storage
- Knowledge of proper storage procedures for cookware, flatware, and supplies.
Bar
- Knowledge of general bar operations including local and state liquor regulations; liquor, beer, and wine brands; inventory management for bar operations; preparation and presentation of drinks; management of banquet bar operations; knowledge of Training in Intervention Procedures in the Service of Alcohol or equivalent programs to ensure fluency in safe service of alcohol.
Event Planning
- The ability to connect with customers, detail events, upsell products and services, manage multiple customers at a given time, be detailed orientated, understand and have a working knowledge of catering and event management systems.
Event Services
- Have a working knowledge of standards and procedures for proper meeting room and table set-ups, various meeting room and table configurations and the set-up of staging and dance flooring.
Event Technology
- Have a working knowledge of audio, video, projection, conferencing, lighting, computer and internet equipment in order to set-up, operate, maintain, and troubleshoot equipment for events.
Food Production and Presentation
- Knowledge of techniques and equipment for preparing and presenting food products (both plant and animal) for consumption, including storage/handling techniques and sanitation standards.
Willingness to adhere to internal company standards.
General Event Management
- The ability to have a working knowledge, understanding of polices, procedures and standards of the event management department to include, event planning, event operations and event technology for different types of events.
Bar Concepts
- Promotion of beer, wine, and spirits to drive awareness and sales; marketing restaurant and bar concepts and events; knowledge of industry trends in food, beverage, and design to maintain competitive.
Dining
- Knowledge of procedures and techniques for seating guests; menu content and creation; POS system; taking dining and room service orders; room service delivery, etiquette, safety, and security; amenity process and delivery; Food and Beverage service standards, service cart setup.
Finance/Accounting
- Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.
Food and Beverage Inventory
- Knowledge of procedures and techniques for food storage and rotation, quality assurance audit requirements, merchandising food products, inventory and supply storage, and shift production.
Food and Beverage Marketing
- Knowledge of local and internal marketing efforts to drive revenue.
Develops and executes marketing plans using relevant information as appropriate such as feedback gathered from customers.
Food and Beverage Sanitation
- Knowledge of procedures and techniques for kitchen maintenance, cleaning, and use of sanitation systems; use of grease trap; trash compactor(s), Baler operation, dish machines, and other equipment.
Knowledge of techniques for care and cleaning of silver, stainless steel, and dish machines.
Restaurant/Event Room Operations
- Knowledge of procedures for managing restaurant room set-up, management of host/hostess station, maintenance of fine silver, setting tables, break down of room, management of coat check, management of staff/associates, creation of checklists, audits, LSOPs, and maintenance of a high quality dining environment (music, lighting, temperature), as well as opening and closing.
Retail Management
- Knowledge of general shop keeping guidelines for creating displays, tracking inventory, and purchasing.
CPR and First Aid
- The ability to identify and apply basic first aid treatment to injured persons until they can be taken for medical care (e.g., bandaging cuts, applying pressure to bleeding wounds, and soothing burns).
This includes knowledge of CPR and first aid procedures and supplies (e.g., bandages, ointments).
Fitness Equipment
- The ability to use, demonstrate, and maintain fitness equipment, including weight training and cardio machines and core/stability training equipment.
This includes knowing the purpose of each machine, the muscle groups it targets, how to use it safely, and understanding machine settings and their associated function.
Fitness Instruction
- The ability to provide instruction on fitness to groups or individuals, including leading fitness classes (e.g., aerobics, spinning, strength training), instructing on proper warm up and stretching techniques, demonstrating exercises to meet specific needs, and identifying when someone should not exercise (e.g., they have identified a medical condition on the Health Questionnaire or they are showing signs of distress while exercising).
This also includes applicable training certifications.
Generating Enthusiasm
- The ability to convey energy and enthusiasm for recreation activities and to share that enthusiasm and excitement with other employees and guests.
Group Activity Planning
- The ability to identify, create, and/or develop unique and creative activities that are enjoyable and safe for guests.
This includes knowledge of activities that are appropriate and interesting for different target groups (e.g., children of various ages, older adults, males, females) and at a variety of activity levels.
Payment Process
- Knowledge of policies and procedures involved in processing different types of sales transactions and payment methods, including credit cards, personal checks, traveler checks, coupons, gift certificates/cards, or store credit strategies.
Recreation/Fitness Center Services
- Knowledge of fundamentals related to fitness and recreation on land and in water.
Revenue Management
- Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management).
Basic Competencies
- Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills
- Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning
- Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension
- Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension
- Demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing
- Communicates effectively in writing as appropriate for the needs of the audience.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
We are the nation’s largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As Part Of Our Team, You Will Experience
• Success. Our winning team pursues excellence while learning and evolving • Career growth. We develop industry leading talent because Ross grows when our people grow • Teamwork. We work together to solve the hard problems and find the right solution • Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.
Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.
General Purpose
The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed.
Essential Functions
Maintaining Safe & Secure Environments:
• Understands that safety is the number one priority and practices safe behaviors in everything they do. • Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership. • Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area. • Removes clutter and ensures safe, clear egress to emergency exits. • Responsible for Customer safety including accident prevention, accident reporting and emergency procedures. • Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.
Customer Service:
• Treats all Customers, Associates, and other leaders with respect. • Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
Personal and Store Brand
• Represents and supports the Company brand at all times. • Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times. • Keeps all areas of the Store clean, well-maintained, and merchandised to standard. • Responsible for daily trash removal.
General Merchandising:
• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice. • Responsible for receiving merchandise truck when needed. • Processes all merchandise with a sense of urgency. • Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.). • Responsible for cleanliness and organization of all Stockrooms. • Helps deliver and place merchandise on sales floor when all merchandise is processed. • Responsible for ensuring any back-stock is secured and processed to Company policy. • Responsible for merchandising of department including the back stock. • Responsible for the reduction of loss due to damage. • Ensures compliance to the monthly presentation guidelines in assigned area. • Responsible for floor moves and signing including promotional signing as needed. • Responsible for re-wraps as needed.
Loss Prevention
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness. • As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise. • Ensures Public View Monitor (PVM) system is maintained properly. • Conducts ?ǣCode 50?ǥ package inspections. • Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
Front End Supervision and Operations:
• Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End. • Maintains pace, energy and ?ǣpresence?ǥ at the Front End, managing the line to expedite Customers wait time • Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards. • Controls Retail Associates? break schedule for backups, lunches and breaks. • Ensures all equipment is working properly. • Maintains proper supplies and recovery for the Front End area. • Ensures go backs are expedited, properly scanned, security tagged and ticketed. • Teaches all Associates the ?ǣScan and Bag?ǥ best practice. • Ensures salability of merchandise on the Front End, aisle tables, Men?s/Women?s 4-way features, and specialty racks.
Fitting Rooms
• Responsible for the maintenance and cleanliness of the Fitting Rooms. • Ensures all Fitting Room garment tags are audited and accounted for to Company policy. • Ensures go-back compliance throughout the day. All merchandise returned to the sales floor must be ticketed, scanned, nubbed and security tagged as needed.
Administrative Duties as Assigned by Store Manager:
• Ensures Cash pulls and bank deposits are conducted to Company policy. • Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules. • Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed. • Other duties as assigned by Store Manager.
Competencies
• Manages Work Processes • Business Acumen • Plans, Aligns & Prioritizes • Builds Talent • Collaborates • Leading by Example • Communicates Effectively • Ensures Accountability & Execution
QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:
• Excellent verbal communication skills. • Fluency in English. • Prior Customer Service and supervisory experience preferred. • Familiarity with point-of-sale equipment and applications. • Ability to perform basic mathematical calculations commonly used in retail environments. • Ability to work evenings and weekends.
Physical Requirements/Ada
Ability to use all Store equipment, including PDTs, registers and PC as required.
Ability to spend up to 100% of working time standing, walking, and moving around the Store.
Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop.
Ability to occasionally push, pull and lift more than 25 lbs.
Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies.
Certain Assignments May Require Other Qualifications And Skills.
Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs.
Supervisory Responsibilities
Retail Associates
Stockroom Leads (where applicable)
DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management?s discretion.
Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company?s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.
Role: Traffic Coordinator
Brands: Tori Richard, Kahala, Birdwell
Reports to: Hale Tori CBMO
Location: In office Honolulu, HI or San Clemente, CA
The Opportunity
Do you want to be a part of one of the world’s leading heritage resort and lifestyle apparel groups? Hale Tori is seeking a highly organized, detail-driven Traffic Coordinator to serve as the operational backbone of our in-house creative services team. This role functions like an internal agency traffic manager acting as the central liaison between Brand Marketing Leads and designers/creative producers; ensuring projects are scoped correctly, prioritized appropriately, delivered on time, and executed to brand standards.
Founded in 1956, Tori Richard is known for exceptionally crafted, art forward apparel defined by signature prints, lightweight technical fabrics, and a deep connection to Honolulu’s history of art, travel, leisure, and community. Kahala brings a timeless approach to aloha wear rooted in authenticity and tradition, while Birdwell represents the spirit of the ocean through durable, purpose built surfwear with a legacy that spans generations. Together, these brands share a commitment to quality, craftsmanship, and meaningful design.
The Traffic Coordinator reports to the Chief Brand & Marketing Officer of Hale Tori and serves the needs of the Marketing Leads for each brand within the group. This role is responsible for intake, scheduling, routing, workload balancing, vendor coordination, production logistics, and administrative oversight across creative and marketing initiatives.
Core Responsibilities
Creative Intake & Prioritization
·Own the centralized intake process for all creative requests across Tori Richard, Kahala, and Birdwell.
·Ensure briefs are complete, objectives are clear, and deliverables/specs are defined before work begins.
·Prioritize and reprioritize projects based on business impact, deadlines, and team capacity.
·Clearly communicate tradeoffs and timeline shifts to stakeholders.
Traffic Management & Resource Allocation
·Build and maintain project timelines, milestones, and approval paths.
·Assign work based on capacity, skillset, and deadlines.
·Lead recurring traffic meetings and maintain visibility into status, bottlenecks, and upcoming deadlines.
·Balance workloads to protect quality and prevent burnout.
Deliverable Quality & Routing
·Manage version control, routing, and stakeholder approvals.
·Ensure files meet channel specifications (digital, email, paid media, retail signage, print, etc.).
·Oversee quality assurance before final release or vendor handoff.
Production & Photoshoot Coordination
·Support end-to-end production logistics including shot lists, timelines, call sheets, vendor coordination, and asset delivery.
·Coordinate location permissions and permitting when required.
·Ensure post-production assets are properly archived and distributed.
Vendor Sourcing & Administrative Oversight
·Source and coordinate external vendors (photographers, stylists, retouchers, printers, freelancers).
·Obtain quotes, track budgets vs. estimates, and coordinate invoicing in partnership with Finance.
·Maintain a vetted vendor roster and performance history.
Cross-Functional Collaboration
Partner closely with:
·Brand Marketing Leads
·Creative and Design teams
·Ecommerce teams
·Planning & Merchandising
·Retail and Operations teams
Ensure creative deliverables align with product launches, inventory flow, retail initiatives, and digital merchandising calendars.
Reporting & Process Improvement
·Track project volume, turnaround times, utilization, and on-time delivery metrics.
·Continuously improve workflow systems, templates, processes, and reporting structures.
·Implement scalable processes that support growth across all Hale Tori brands.
Required Qualifications
Experience
·2-4+ years in creative traffic coordination, project coordination, creative operations, or agency/in-house project management.
·Experience working directly with designers and creative teams in a fast-paced environment.
·Experience collaborating cross-functionally with Ecommerce, Planning, and Merchandising teams.
·Experience coordinating vendors and managing creative production workflows.
Technical Skills
·Strong proficiency in project management software (Trello preferred).
·Working knowledge of Adobe Creative Suite (understanding file types, formats, and production workflows).
·Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
·Ability to build dashboards and manage timelines with clarity and precision.
Soft Skills & Leadership Attributes
·Demonstrated ability to work effectively with creative professionals - understanding both creative process and business realities.
·Highly organized with exceptional attention to detail.
·Calm under pressure and adaptable in shifting priority environments.
·Strong written and verbal communication skills.
·Diplomatic but firm - able to push back constructively when timelines or scope are unrealistic.
·Collaborative mindset with the ability to unify multiple brands under shared processes.
What Success Looks Like
·A trusted intake and prioritization system that Marketing Leads rely on.
·Clear visibility into workload and deadlines across the creative team.
·Improved on-time delivery and reduced last-minute fire drills.
·Strong alignment between marketing calendars, ecommerce launches, and merchandising timelines.
Salary
$45,000 - $55,000 commensurate with experience
FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world.
Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe.
To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us in Williamsburg as our Full-Time Stockroom Associate. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products.:
What we´re looking for:
- Attention to details
- Teamwork
- Positive Attitude
- Problem-solving
- Time Management
- Thrive in a fast-paced environment
- Shipping and Receiving
- Quality Control
- Inventory Control
You’ll be responsible for:
- Receiving and handling orders from hub or warehouse
- Ensuring accuracy of products received and reporting any discrepancy
- Processing customer shipments in line with company standards of excellence
- Performing all shipping/receiving tasks in an efficient, cost-effective, and timely manner
- Quality control on all products
- Control product stock level
- Assisting in the preparation and execution of the store’s physical inventory
- Resolving inventory discrepancies, adjustments for all cycle counts and differential reports
- Keeping accurate records for all stock movement
- Helping solve problems that affect the store service
- Always maintaining a clean and organized stockroom
Compensation and Benefits
- Compensation: 19/hr paid biweekly basis
- 401 (k) + Employer Match
- Employee Discount on FARM Rio Products.
FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status.
Description
Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we believe in promoting from within and giving our employees meaningful opportunities to learn, grow, and thrive. Whether you're just starting out or bringing years of experience, we'll provide the tools and support you need to succeed.
As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.
In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.
At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.
Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.
From your PASSION to ours
Karoun Dairies, part of the Lactalis family of companies, is currently hiring a Digital Marketing Manager based in San Fernando, California.
About the Role
We are seeking a Consumer-Focused Digital Marketing Manager with a strong background in CPG marketing (preferably dairy) to lead our digital initiatives. This role combines creativity, analytics, and technology to deliver impactful campaigns that resonate with consumers and drive measurable results. You will manage social media, paid advertising, SEO/SEM, content creation, and AI-driven optimization across multiple platforms.
From your EXPERTISE to ours
Key responsibilities for this position include:
Pillars To Success:
- A key contact for Digital marketing, working with the senior management to develop trade and digital strategies and releases, ensuring activity is within budgets and deployed appropriately to support key messages / campaigns.
- Responsible for managing the delivery of all B2B Digital marketing communication, including email / social /website, ensuring tone of voice is representative of the Karoun and Portfolio brands whilst being agent appropriate and engaging.
- Develops and executes B2B Digital marketing strategies to boost sales via retailers, distributors and wholesalers.
- Acts as a liaison between Company brand marketing and sales to create persuasive digital marketing technical and strategical materials and deployments to fruition per the strategical plans and forecasts.
- Manage trade promotions with digital technical resources, tools, and measures as an advocate of the goal and mission, the same for in-store presence.
- Analyze performance metrics of digital marketing related deployments and offer strategic roadmaps with actionable planning.
- Consumer-Centric Strategy: Develop and execute digital marketing strategies based on consumer insights and behavior.
- Social Media & Paid Ads: Manage Meta Ads, Google Ads, and other paid campaigns. Implement targeting and retargeting, optimize pixels/tags, and ensure accurate tracking.
- SEO & Keyword Analytics: Conduct keyword research, optimize content for SEO, and manage SEM campaigns to improve visibility and traffic.
- Content Creation & Virality: Produce engaging content (posts, videos, blogs) designed to connect with consumers and encourage sharing. Identify influencers and manage collaborations.
- AI-Driven Optimization: Use AI tools for predictive analytics, automated scheduling, keyword analysis, and campaign performance optimization.
- Analytics & Reporting: Track KPIs such as views, reach, GRPs, CPM, and use tools like Google Analytics and heatmaps to improve user experience and conversions.
- Retail & Marketplace Integration: Manage campaigns for Instacart, Walmart, and Amazon Fresh, including paid ads and performance adjustments.
- Email Marketing & Automation: Build and manage email campaigns, leveraging automation for efficiency.
- Trend Monitoring: Stay ahead of emerging digital marketing and AI trends.
- Accountable for ensuring all support material for use in B2B and B2C trade comms is created and distributed in a timely manner and on budget.
- Work with the senior manager to develop multi-channel trade communication plans, using insightful analytics of performance and aligning with brand activity to deliver tailored comms suitable for the message being delivered.
- Maintain an external perspective and awareness of trade marketing activity other organizations are carrying out within and outside of the industry. Using any insight gained to inform Karoun's trade and marketing related activities.
- Take the lead on building relationships with Karoun and portfolio brands to share best practice and agent insight.
- Represent as digital marketing lead in key partnership team (sales) events, ensuring the partnership team is aware of upcoming plans, activity and news from digital marketing. Similarly, will then also represent the voice of the marketing/sales team in related meetings.
- Have ownership of ensuring the respective teams have a thorough and good understanding of digital brand activities and information. Regularly meet and work relevant business agents to better plan and deliver such related digital marketing campaigns that are optimized for the desired delivering of commercial, sales and brand objectives.
- Proactively work with internal and external partners and business relation colleagues to create and deliver assets than can be used where possible.
- Share best practice and learnings from and with colleagues and stakeholders.
- Advocates and supports Head of Marketing and Sales Management as and when needed.
- Provide the sales team with support on proofing key digital marketing materials.
- Ensure that the Marketing team and others are kept well informed of current projects and priorities. Strategic awareness and dual consideration to how we are communicating brand messages, commercial priorities and key agents process updates to the team and other dept. partners.
This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned.
Reasonable accommodations may be made to enable individuals with disabilities to perform these Essential Duties and Responsibilities.
Requirements
From your STORY to ours
Qualified applicants will contribute the following:
Desired attributes:
- Role model: Lactalis Leadership Model culture essentials in their leadership style: Have approachable style and a 'can do' attitude with a highly evolved 'customer service' approach.
- Consumer-First Mindset: Understands consumer behavior and creates strategies that resonate.
- Strategic Thinker: Designs and executes campaigns that deliver measurable results.
- Creative Innovator: Creates content that drives engagement and brand loyalty.
- Analytical Expert: Uses data and AI insights to optimize performance.
- Tech-Savvy: Comfortable with the latest tools and trends in digital marketing.
- Strong project management skills with the ability to juggle multiple initiatives.
- Field-oriented mindset with hands-on experience in store-level execution.
- Analytical and data-driven, with a focus on KPI tracking and actionable insights.
- Excellent communication and collaboration skills across departments.
- Proficient in budget planning and resource allocation.
- Highly proactive, detail-oriented, and results-focused.
- Proficient in Microsoft Office (Excel, Outlook, Word).
- Expert in internal and external relationship building and management
- Organization, flexibility, and the ability to prioritize and manage diverse activities simultaneously.
- Dynamic, problem-solver with an Innovative and creative mindset.
- Strong communication, presentation, negotiation and influencing skills.
- Attention to detail and quality control.
- Passionate about delivering optimal results
- Always maintains effective working relationship despite any difficulties caused by conflicting roles or differing viewpoints.
- Will resolve differences of opinion by seeking mutually acceptable solutions.
- Contributes to a supportive team environment by providing support and back up to team members and sharing expertise with others.
- Seeks feedback from other team members.
- Is highly motivated and energetic and has "can do" attitude.
- Is able to work in teams from across the organization, not just within their area of specialty
- Willingness to continue developing and growing in the marketing field and responsibilities
- Highly organized with experience managing multiple projects and priorities while managing workflow in a deadline-driven and service-focused environment.
- Strong interpersonal skills including ability to maintain strong professional relationships with a diverse range of groups, and associates in different locations.
- Good problem-solving skills.
- Excellent attention to detail.
- Be driven by the delivery of a proactive marketing team, taking ownership of issues and solving them.
- Ability to explain things clearly. Comfortable with having conversations with stakeholders of various levels of seniority.
- Be excellent at planning and prioritizing and have excellent organization and time-management skills
- Enjoy working in a team, both immediate and cross-functional, and is a strong, proactive and reliable team member.
Education and Specific Experience Requirements
- Bachelor's degree in Digital Marketing, Marketing relevant degree or similar level qualifications or equivalent related field/experience.
- 5+ years of experience in digital marketing with expertise in social media, paid ads, SEO/SEM, and analytics.
- CPG marketing experience required; dairy category experience strongly preferred.
- Proficiency in Meta Ads Manager, Google Ads, Google Analytics, SEO tools, and AI-powered marketing platforms.
- Strong understanding of pixels/tags, heatmap analysis, and campaign KPIs.
- Experience managing campaigns for retailers and marketplaces.
- An understanding of marketing communications practices and techniques
- Marketing communication experience across
- managing various channels including advertising
- Relationship management experience skills
- Relevant legislative understanding
- Proven experience presenting to a variety of key stakeholders
- Exemplary interpersonal and leadership skills with particularly strong experience in communicating and influencing throughout all levels of a business
- Proven commercial acumen
- Stakeholder management
- Keen ability to multi task with strong organizational skills
- Knowledge of IT packages including Excel, Word, Power Point
- Ability to analyze data and draw conclusions, making and presenting recommendations as appropriate.
- Exceptional written and verbal communication.
- Time management, prioritization and organization.
Skills/Abilities
- Strong organizational skills and attention to detail.
- Must be self-motivated, organized and possess strong problem-solving skills.
- A curious self-starter, able to work independently without excessive oversight
- An effective multi-tasker that can set priorities and schedule work activities
- Ability to effectively present information to management.
- Interpersonal and communication skills.
- Ability to present, converse and report professionally to Lactalis Leadership.
- Teamwork, good communication skills to work closely across departments.
- Should possess strong communication and organization skills
- Ability to manage multiple projects in a fast-changing environment.
- Highly motivated, dynamic, efficient, and fast learning.
- Positive attitude, flexibility and a strong work ethic are critical to thriving in this position.
- You have strong communication & interpersonal skills.
- You have strong analytical skills and are comfortable dealing with numerical data.
- You thrive in matrix environments and are adept at influencing and coordinating with different stakeholders.
- Excellent communication, analytical, and creative skills.
Desirable:
- Ability to use and familiarity with email, marketing, social media and website content management systems
- Specialist marketing qualification
- Ability to adapt PDF's
- Good project management skills
- Copywriting
Other
- Eligibility to participate in Incentive Plan.
- Schedule and additional requirements outlined below:
We promote work-life balance, but as Digital Marketing, there are occasions business needs may/can require weekends, evenings, additional hours availability and flexibility, such as but not limiting to, reporting to our or other locations, Food or trade shows, trainings, events, company engagement activities, etc.
Business travel, such as, requirement to travel for Lactalis and/or Karoun related purposes to, conferences, meetings internal and external, trainings, etc. (Overnight stays as needed) [Travel i.e., airplane, auto]
- Job Type: Full-time
Physical Demands
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Essential Duties and Responsibilities of this job.
Office: While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, and keyboard.? This is largely a sedentary role sitting at a computer for an extended period;? However, this would require the ability to move around within an office environment and bend or stand as necessary and to?move about inside the office to access file cabinets, office machinery, etc.?Regularly communicates with others both verbally and in writing to convey information.?? Air travel required when active participation in meetings outside the office are deemed necessary.?
Work Environment
The Work Environment characteristics described here are representative of those an employee encounters while performing the Essential Functions and Responsibilities of this job.
Office: This job operates in a professional office environment with moderate noise and distractions in an open office environment. This role routinely uses standard office equipment such as computers, phones, copiers, and fax machines.? This job requires interaction with others on a regularly basis.
At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.
Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations
Title: DIRECTOR OF BUSINESS DEVELOPMENT AND MARKETING
Annual Salary: $125K to 150K – Depending on Experience
Since 1993, Cornerstone General Contractors, Inc., has fostered a flexible approach to commercial construction based on cooperation, innovation, and accountability. A 100% Alaskan owned, managed, and staffed company, our team includes experienced personnel with the education, training, experience, relationships, and resource capacity to manage multiple projects of all sizes across the state. Presently, Cornerstone is seeking qualified applicants for the position of Director of Business Development and Marketing Manager.
JOB OVERVIEW
The Director of Business Development and Marketing will lead all new business development, manage current business relationships, and manage the marketing program. Activities include attracting new clients, converting proposals into projects, retaining current clients, and effectively marketing Cornerstone as the leading general contractor in Alaska. The Director of Business Development and Marketing provides clients with quality customer service, has a strong understanding of all the aspects regarding the proposal, marketing, construction, and creatively solves problems and will serve as a member of the Senior Leadership Team.
ESSENTIAL DUTIES AND RESPONSIBILITIES
MARKETING
- Provide strategic oversight of marketing budget, digital platforms, and media presence, ensuring alignment with long-term business objectives, brand positioning, and stakeholder engagement across Alaska.
- Lead market intelligence efforts by analyzing Alaska’s construction landscape and translating insights into a forward-looking marketing strategy that reinforces organizational mission, vision, and growth objectives.
- Set and direct enterprise-wide marketing policies and initiatives to strengthen Cornerstone’s brand, enhance visibility of services, and elevate the company’s reputation through promotion of past, current, and future projects.
- Develop and govern integrated Marketing, Communications, and Public Relations strategies, conducting annual and quarterly performance reviews to identify emerging opportunities, competitive threats, and areas for innovation within the construction sector.
- Oversee strategic planning and execution of all major corporate events—including stakeholder summits, investor engagements, proposal presentations, and company-wide celebrations—ensuring events reinforce brand reputation and stakeholder trust.
- Establish and manage strategic vendor partnerships for branded merchandise and promotional assets, directing the evaluation, design, and procurement of industry-leading materials that maintain Cornerstone’s market leadership and strengthen its corporate identity
BUSINESS DEVELOPMENT
- Provide strategic leadership of client and stakeholder engagement initiatives, setting the vision for outreach strategies, measuring satisfaction trends, and anticipating future client needs to position Cornerstone as the partner of choice in Alaska’s commercial construction sector.
- Oversee the development and execution of comprehensive RFQ/RFP strategies, ensuring responses reflect Cornerstone’s value proposition, competitive differentiators, and long-term growth priorities across statewide markets.
- Guide executive-level participation in client and proposal meetings, leveraging insights from site visits and stakeholder interactions to shape winning strategies and maintain alignment between client expectations and organizational capabilities.
- Establish and manage systems for pipeline development, ensuring proactive identification, cultivation, and prioritization of high-value leads; provide executive leadership with strategic updates on emerging opportunities, engagement outcomes, and proposal activity.
- Direct the proposal lifecycle at a strategic level, building scalable processes for review, quality control, and brand consistency; ensure proposals demonstrate Cornerstone’s market leadership while delegating tactical execution to team members and overseeing final executive approval.
QUALIFICATIONS
Required
- Bachelor’s degree in Marketing, Business Administration, Graphic Design or related field; will accept relative experience in lieu of formal education
- 3-5 years of marketing, branding, and/or advertising experience
- 3-5 years of proven B2B lead generation and business development experience
- 3-5 years experience utilizing social media to brand and market (LinkedIn, Facebook, Instagram, etc.)
- 3-5 years experience with marketing tools (HubSpot, google docs, WordPress, Yoast, etc.)
- Strong written and verbal communication skills
- Microsoft office proficiency (MS Excel, MS Word, MS Outlook, MS Teams)
Preferred
- Master’s degree in Marketing, Business Administration, Graphic Design or related field; will accept relative experience in lieu of formal education
- 5+ years of marketing, branding, and/or advertising experience
- 5+ years of proven business development experience
- 5+ years experience utilizing social media to brand and market (LinkedIn, Facebook, Instagram, etc.)
- 5+ years experience with marketing tools (HubSpot, google docs, WordPress, Yoast, etc.)
- 3+ years marketing and business development experience in construction industry
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee is required to use hands to handle or feel; reach with hands and arms; and stoop, kneel, crouch. The employee must lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision and distance vision. Additionally, the ideal candidate will have sufficient mobility to climb ladders, access tight spaces, and will be required to visit construction sites.
WORK ENVIRONMENT
Office and field, including travel statewide.
SUMMARY OF BENEFITS
Cornerstone offers a competitive salary and bonus program (up to 15% of base salary), full medical, vision, and dental coverage for employees and their families, a 401(k) with 2–5% match, generous PTO, and paid holidays including a full break from Christmas through New Year’s. These benefits reflect our commitment to supporting employees’ success, well-being, and work-life balance, making Cornerstone a top choice for a rewarding career.
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. This role is commission eligible.
Business Leader
● Meet personal and store sales and KPI goals
● Demonstrate excellent knowledge of the product to support the brand goals
● Develop sales techniques that are relevant to the market
● Establish and maintain client-base
● Leverage company tools, incentives & strategies to support meeting sales goals
● Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies
People Leader
● Ensure effective communication between store manager & other team members
● Identify ways to keep the team motivated and engaged
● Present new & innovative ideas to support meeting business goals
● Coach team on sales floor providing relevant and consistent feedback to improve performance
Operations Leader:
● Ensure all functions of the store are maintained to support a superior shopping-experiences
● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
● Identify product concerns and communicate inventory needs to support the business goals
● Collaborate with cross-functional business partners to support inventory goals
Customer Focus:
● Ensure the highest level of customer service to each and all individuals in the store
● Build meaningful relationships with clients through strong-interpersonal skills
● Collaborate with all team members to support a superior shopping experience
● Be present on and off the floor as a Theory Brand Ambassador
The Essentials
● 3-4 years’ prior work experience in a client-centric, sales environment
● Dynamic interpersonal and communication skills, both verbal and written
● Independent work ethic, time management skills
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $19/hr - $20/hr*
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. This role is commission eligible.
Business Leader
● Meet personal and store sales and KPI goals
● Demonstrate excellent knowledge of the product to support the brand goals
● Develop sales techniques that are relevant to the market
● Establish and maintain client-base
● Leverage company tools, incentives & strategies to support meeting sales goals
● Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies
People Leader
● Ensure effective communication between store manager & other team members
● Identify ways to keep the team motivated and engaged
● Present new & innovative ideas to support meeting business goals
● Coach team on sales floor providing relevant and consistent feedback to improve performance
Operations Leader:
● Ensure all functions of the store are maintained to support a superior shopping-experiences
● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
● Identify product concerns and communicate inventory needs to support the business goals
● Collaborate with cross-functional business partners to support inventory goals
Customer Focus:
● Ensure the highest level of customer service to each and all individuals in the store
● Build meaningful relationships with clients through strong-interpersonal skills
● Collaborate with all team members to support a superior shopping experience
● Be present on and off the floor as a Theory Brand Ambassador
The Essentials
● 3-4 years’ prior work experience in a client-centric, sales environment
● Dynamic interpersonal and communication skills, both verbal and written
● Independent work ethic, time management skills
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $21/hr - $23/hr* – Livermore
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at and .
Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
Company Description
Onward Reserve, founded in 2012 by TJ Callaway, is a lifestyle brand inspired by a deep appreciation for authentic moments, quality craftsmanship, and sporting traditions. Known for its combination of hospitality and exceptional customer experience, the brand offers unique apparel and gifts in exclusive brick-and-mortar stores and online. Its product line includes a diverse range of items, from artist-designed t-shirts to tailored sportswear, coats, ties, and luxury gifts. Onward Reserve is dedicated to creating a one-of-a-kind retail environment that prioritizes quality and style.
Position Overview
At Onward Reserve, our core passion is to earn a place in people’s memories by creating unforgettable experiences. As a Store Sales Specialist in our Charlotte store, you’ll play a key role in delivering on that promise. You will provide exceptional in-store experience through authentic service, deep product knowledge, and a commitment to helping each customer look and feel their best.
This role is responsible for driving the sales growth of the store while creating a warm and welcoming environment for our customers. In addition to delivering strong individual sales performance, you’ll contribute to building brand awareness, customer loyalty, and store success in the Charlotte community.
This is a dynamic hourly position with a flexible full-time schedule, including weekend and holiday availability.
Key Responsibilities
1. Selling
- Greet and engage customers with energy, enthusiasm, and professionalism.
- Drive individual and store sales through proactive selling and customer outreach.
- Deliver a consistent and polished omni-channel shopping experience.
- Accurately process transactions, returns, and exchanges through the POS system.
- Use downtime productively by tidying, restocking, or preparing for the next customer interaction.
2. Brand & Product Knowledge
- Become an expert on the Onward Reserve product assortment and third-party brand offerings.
- Share the Onward Reserve story in an authentic, confident way to deepen customer connection.
- Stay current on new product launches, seasonal collections, and brand initiatives.
- Educate teammates on product features, benefits, and styling tips to enhance team-wide knowledge.
3. Relationship Building
- Foster meaningful connections with new and returning customers.
- Support community engagement by building a client base and participating in local events.
- Assist the Store Manager with in-store events, activations, and holiday support.
- Uphold our brand’s reputation as the most authentic environment for buying apparel and gifts.
4. Customer Experience
- Ensure every customer feels seen, heard, and well taken care of from entry to checkout.
- Create a welcoming, inclusive, and elevated store atmosphere.
- Maintain clean and visually appealing merchandising in alignment with brand guidelines.
Contribute to a positive and collaborative team culture rooted in our core values:
Put Together, Start With Yes, Scrappy, Walk With a Purpose, Whatever it Takes, and Control Our Own Destiny.
Additional Responsibilities
- Respond promptly to customer inquiries via phone, email, and in person.
- Take feedback well and demonstrate a commitment to growth and improvement.
- Support back-of-house operations, restocking, and store cleanliness.
- Perform other tasks or duties as assigned by the Store Manager.
Compensation & Benefits
We offer a competitive salary that is commensurate with experience, along with a strong list of company benefits. If you think you would be a great fit for this role, please let us know by introducing yourself to , where we will be happy to provide you with more information.
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. This role is commission eligible.
Business Leader
● Meet personal and store sales and KPI goals
● Demonstrate excellent knowledge of the product to support the brand goals
● Develop sales techniques that are relevant to the market
● Establish and maintain client-base
● Leverage company tools, incentives & strategies to support meeting sales goals
● Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies
People Leader
● Ensure effective communication between store manager & other team members
● Identify ways to keep the team motivated and engaged
● Present new & innovative ideas to support meeting business goals
● Coach team on sales floor providing relevant and consistent feedback to improve performance
Operations Leader:
● Ensure all functions of the store are maintained to support a superior shopping-experiences
● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
● Identify product concerns and communicate inventory needs to support the business goals
● Collaborate with cross-functional business partners to support inventory goals
Customer Focus:
● Ensure the highest level of customer service to each and all individuals in the store
● Build meaningful relationships with clients through strong-interpersonal skills
● Collaborate with all team members to support a superior shopping experience
● Be present on and off the floor as a Theory Brand Ambassador
The Essentials
● 3-4 years’ prior work experience in a client-centric, sales environment
● Dynamic interpersonal and communication skills, both verbal and written
● Independent work ethic, time management skills
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $19/hr - $20/hr*
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
Position Overview
POP MART is entering its next phase of U.S. growth. As we expand flagship stores, tiered retail formats, pop-ups, and brand activations, we are establishing a dedicated Events function to elevate customer experience and brand presence nationwide.
The Senior Manager, Events will build this function from the ground up — defining strategy, developing scalable processes, managing budgets, and executing high-impact retail and brand activations across the U.S.
This role requires a builder mindset. The ideal candidate thrives in ambiguity, operates with agility, and balances strategic thinking with hands-on execution. We are looking for someone who moves fast, learns quickly, and can translate creative vision into operational excellence.
Key Responsibilities
Function Build & Strategy
- Establish the U.S. events strategy aligned with brand, retail, and commercial goals
- Define event tiers (flagship openings, pop-ups, exhibitions, IP launches, community events)
- Build annual event roadmap and budget planning framework
- Develop scalable SOPs, vendor playbooks, and approval workflows
Event Execution & Growth
- Lead end-to-end execution of retail store openings, pop-ups, exhibitions, and brand activations
- Manage external agencies, production vendors, and cross-functional partners
- Ensure events drive measurable outcomes: traffic, sales, brand awareness, community engagement
- Identify growth opportunities in new markets and emerging formats
Operational Excellence
- Create standardized project management tools and timelines
- Establish cost controls and ROI tracking mechanisms
- Build vendor network across regions (West, Central, East)
- Ensure compliance with local regulations, mall policies, and safety requirements
Cross-Functional Leadership
- Partner with Retail, Marketing, Visual Merchandising, Operations, and HQ stakeholders
- Translate global brand direction into locally relevant execution
- Provide field guidance and training for store teams supporting events
Team & Capability Development
- Assess future team structure needs as the function scales
- Hire and develop event team members over time
- Foster a high-accountability, growth-oriented culture
Qualifications
- 7+ years of experience in retail events, experiential marketing, or brand activations
- Proven experience building or scaling an events function
- Strong project management and budget ownership experience
- Experience managing multi-location retail activations
- Comfortable operating in fast-paced, high-growth environments
- Strong vendor negotiation and relationship management skills
- Ability to balance creativity with operational discipline
Leadership Profile
We are looking for someone who:
- Is agile and adaptable in evolving environments
- Demonstrates a growth mindset and ownership mentality
- Is comfortable building structure where none exists
- Can operate both strategically and tactically
- Is resilient, solutions-oriented, and execution-driven
- Thrives in a global, cross-cultural organization
What Success Looks Like (First 12 Months)
- Defined U.S. events framework and governance structure
- Delivered successful flagship openings and IP activations
- Established measurable ROI tracking
- Built scalable processes to support multi-store growth
- Positioned events as a revenue-driving function, not just marketing support
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York’s Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Responsibilities
A Key Holder works within the store management team to help achieve store sales goals and maximize profitability. Through effective management in partnership with Store Manager, the key holder works to create a store experience for our clients that results in sales growth. As a key holder, you will be responsible for continuously improving and developing management skills, taking ownership of the responsibilities assigned by the Store Manager, and acting as a role model to the sales team. This role is commission eligible.
Business Leader
● Meet personal and store sales and KPI goals
● Demonstrate excellent knowledge of the product to support the brand goals
● Develop sales techniques that are relevant to the market
● Establish and maintain client-base
● Leverage company tools, incentives & strategies to support meeting sales goals
● Demonstrate strong business acumen by leverage KPI’s to support business-driving strategies
People Leader
● Ensure effective communication between store manager & other team members
● Identify ways to keep the team motivated and engaged
● Present new & innovative ideas to support meeting business goals
● Coach team on sales floor providing relevant and consistent feedback to improve performance
Operations Leader:
● Ensure all functions of the store are maintained to support a superior shopping-experiences
● Assist in all areas of stock, shipping, receiving protocols/policies, procedures and all related processes inclusive of paperwork
● Collaborate with store managers in areas of risk management, physical security, store cash control and inventory control.
● Identify product concerns and communicate inventory needs to support the business goals
● Collaborate with cross-functional business partners to support inventory goals
Customer Focus:
● Ensure the highest level of customer service to each and all individuals in the store
● Build meaningful relationships with clients through strong-interpersonal skills
● Collaborate with all team members to support a superior shopping experience
● Be present on and off the floor as a Theory Brand Ambassador
The Essentials
● 3-4 years’ prior work experience in a client-centric, sales environment
● Dynamic interpersonal and communication skills, both verbal and written
● Independent work ethic, time management skills
● Computer skills to operate point of sale system, experiences with teamwork is a plus
Salary: $19.00/hr - $20.00/hr*
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Theory LLC, does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at and .
Ensure your Theory job offer is legitimate and don’t fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply through our direct job posting.
About Topdrawer
Topdrawer designs tools for the impossibly creative.
Topdrawer was born in Tokyo and now operates 16 stunning stores across five major U.S. cities, with a growing direct-to-consumer luxury brand online. We serve a community of impossibly creative people with beautifully designed tools for living, traveling, and creating—fountain pens, notebooks, house shoes, small leather goods, sunglasses, bags, and ritual objects.
Our brand combines elevated Japanese design sensibility, European craft influences, and a uniquely personal retail experience that encourages presence, slowness, and intention. With strong in-store storytelling and an expanding digital presence, Topdrawer is evolving into a quiet powerhouse in modern luxury retail.
Finance Manager – Role OverviewAs Finance Manager, you will be a key member of Topdrawer’s home office leadership team, overseeing financial operations and supporting strategic growth across retail and e-commerce channels. Based in our Boston headquarters, you will manage day-to-day accounting and financial processes while partnering with leadership to provide insights, reporting, and forecasting that drive business decisions.
You are a detail-oriented financial professional with strong analytical skills, a hands-on approach, and a deep understanding of retail financial operations. You will ensure compliance, accuracy, and efficiency in all financial processes while also contributing to long-term planning, budgeting, and performance optimization.
Key ResponsibilitiesFinancial Management & Reporting
- Oversee all daily financial operations, including general ledger, accounts payable, accounts receivable, and payroll
- Prepare, analyze, and present monthly, quarterly, and annual financial reports for leadership and ownership
- Maintain accuracy and compliance in all financial records, adhering to GAAP and company standards
- Develop and monitor financial KPIs to track business performance
Budgeting & Forecasting
- Lead the annual budget process in collaboration with leadership
- Manage rolling forecasts, cash flow analysis, and variance reporting
- Provide financial modeling and scenario planning to support strategic initiatives
Business Partnership & Strategy
- Partner with Store Operations, E-commerce, HR, and Supply Chain to align financial processes with business goals
- Support decision-making with data-driven insights on sales, margin, and expense trends
- Identify opportunities for cost savings and operational efficiency across the business
Compliance & Controls
- Ensure compliance with federal, state, and local tax regulations
- Maintain internal controls and safeguard company assets
- Partner with external auditors and tax advisors to support filings and audits
- A financial professional with 5–7 years of accounting and finance experience (retail or consumer goods preferred)
- Experienced in budgeting, forecasting, and financial reporting, with strong knowledge of GAAP
- Proficient with accounting systems (NetSuite, QuickBooks, or similar) and Excel/Google Sheets at an advanced level
- Analytical, detail-oriented, and highly organized with excellent communication skills
- Comfortable working independently in a fast-paced, entrepreneurial environment while also collaborating cross-functionally
- Excited about design, sustainability, and supporting the growth of a creative, mission-driven brand
Be part of a global creative community rooted in timeless, functional design. Work for a mission-driven company that values originality, sustainability, and meaningful connections. Grow with a brand where your creativity, curiosity, and contributions truly matter.
Compensation & Benefits – Full-Time, Exempt- Salary Range: $90,000–$110,000 base depending on experience
- Bonus potential tied to company and individual performance
- Generous Employee Discount
- Vacation and Sick Leave
- Paid Holidays
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts (FSA) for Health and Dependent Care
- Company-Paid Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance
- 401(k) Retirement Plan (IRA) with Company Matching
- Commuter Benefits
Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
Physical Requirements: This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process, please contact
Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position
RUTI is a California-based fashion house creating Ready-to-Wear collections and a brand experience that goes beyond clothing. Loved by women 35+ (and beyond), RUTI is about comfort, confidence, and individuality — and the quiet power of feeling truly yourself in what you wear.
After two years of remarkable growth, our journey is gaining even more momentum. We’re inviting exceptional people to join our expanding team — a group that is professional yet warm, united by creativity, purpose, and a shared passion for building the future of RUTI.
This is a unique opportunity to join a booming fashion brand at the perfect time.
Our ideal candidate is passionate about video content creation, fashion, styling, social media, and discovering and participating in viral trends across social media platforms. This role involves on-camera/video media communication—on-camera comfort, presence, and persona are a critical aspect.
Required Skills & Experience:
- Familiarity with the basics of video + photo editing (with either mobile apps or professional software)
- Ability to independently film + edit visually appealing smartphone video in a style native to social media
- Proven track record of creating social content that directly resulted in measurable sales growth.
- Exceptional interpersonal, verbal and written communications skills with a meticulous attention to detail
- Extremely proficient in all social media platforms (Instagram, Facebook, TikTok)
- Demonstrates a passion for fashion, styling, and can align beautifully with the RUTI brand
- Proficient in reporting KPIs
Responsibilities:
- Recruit and manage creators with a focus on high-conversion styling.
- Plan and execute all aspects of the Company’s social media channels, including but not limited to grid layout, stories, reels etc
- Create all Content and Copy needed for visual content for Company’s brand and social content, while keeping the “Ruti voice” and maintaining our brand aesthetic
- Plan and execute Company’s strategy for Brand Ambassadors, Influencers, Partnerships, Collaborations and Events, with the goal of amplifying these Brand activations
- Create and impact Company’s Social Media and Brand activation KPI’s by social media channels
- Manage the Company’s Social media calendar
- Collaborate with the Paid Media team to sync organic wins with paid scaling.
- Work closely and communicate effectively with the Company’s design, merchandising, production and planning team for product needed for Content activations
- Report to Growth Director/Founder of the Company
Required Qualifications:
- 3+ years’ experience in the digital space and a solid understanding of and actively engaged in using social media platforms (i.e. Instagram, Pinterest, Facebook, Twitter, etc.)
- Excellent writing, copyediting, project management, organizational and communication skills.
- Ability to balance competing priorities, goals and timelines.
- Exceptional attention to detail and steadfast dedication to timeliness, consistency and quality control.
- Ability to work independently and collaboratively with high levels of integrity, maturity and enthusiasm.
- Experience working with ShopMy/LTK, and Meta Ads Manager - An advance
- Experience in E-commerce/DTC fashion - An advance
Grocery Buyer – National Brands
Our client in Cincinnati, OH, has an immediate opening for a Grocery Buyer – National Brands on a direct hire basis.
Company Profile:
Established grocery retail organization with a strong market presence
Collaborative, team-oriented workplace culture
Passionate focus on quality, service, and community
Grocery Buyer – National Brands:
The Grocery Buyer – National Brands plays a vital role in driving the company’s procurement strategy for leading national grocery brands. This position focuses on vendor negotiation, category management, and ensuring optimal inventory levels across multiple store locations to support high-volume retail operations.
Manage product selection, purchasing, and replenishment of national brand grocery items across assigned categories.
Develop and execute buying strategies to meet sales goals, optimize margins, and maintain product assortment that aligns with consumer demand and company objectives.
Build and maintain strong vendor partnerships, negotiating pricing, freight, promotional programs, and distribution terms to drive cost efficiency and category growth.
Collaborate closely with merchandising, marketing, and operations teams to support new item introductions, seasonal programs, and planogram execution.
Analyze sales trends, inventory reports, and market data to identify growth opportunities, eliminate slow-moving SKUs, and improve turn performance.
Monitor industry trends, competitor activity, and consumer preferences to influence data-driven buying decisions.
Ensure compliance with company quality standards, vendor policies, and supply chain guidelines.
Grocery Buyer – National Brands Background Profile:
Bachelor’s degree in Business, Supply Chain Management, Merchandising, or related field preferred.
5+ years of experience in grocery buying, category management, or procurement of national brand products.
Strong negotiation and analytical skills with proven results in supplier management and cost control.
Proficiency in PowerBI, Excel, and purchasing or inventory management systems.
Excellent organizational and communication skills, with the ability to thrive in a fast-paced retail environment.
Strong market awareness and commitment to delivering value for customers and stakeholders.
Willingness to travel for vendor meetings and trade events as needed.
Features and Benefits:
Comprehensive Health, Life, Vision, and Dental insurance plans
Paid vacation and holidays
401(k) with company match
Employee discount program
Career development and advancement opportunities
About the job
Christopher Ward is Expanding in America with our Chicago Showroom!
Since 2004, Christopher Ward has stood for something different in the world of watches. Uncompromising Swiss craftsmanship, bold design rooted in English heritage, sold direct-to-you, always. Our prices are not inflated by middlemen.
From models like our pioneering and GPHG wining Bel Canto to crowd favorites like the C60 Trident collection and the C63 Sealander, we’ve always believed that luxury isn’t about price — it’s about honesty, provenance, and the kind of service that makes owning a timepiece feel like belonging to something special.
After our success in Dallas, Northern Virginia and New York City, we are now bringing the Christopher Ward showroom experience to the Windy City, Chicago!
We want a showroom that’s not just a place to buy watches but a home for the community, a place people come back to, where passion for fine watchmaking is felt in every moment. To do this, we need an elite team in the Midwest.
We’re looking for people who can help tell our story, raise the bar in service, and lead with heart and precision.
Roles We are Hiring for …
Showroom Manager
You are the captain of our Chicago showroom. You’ll report directly to our Senior Retail Operations Manager and our North American Brand Director.
We want you to own our brand standards on the floor, inspire your team, and drive results.
What we expect from you:
• Lead by example: you’re on the floor, working with the team, training, coaching, and stepping in where needed
• Strong time-management: handling appointments, events, daily operations seamlessly
• Exceptional customer focus: anticipate needs, resolve issues, make every interaction feel premium • Passion for events: opening launches, brand activations, client dinners, watch-community meetups etc…
• Organized & detailed: inventory, merchandising, presentation, schedules, reporting
• Tech literate: point-of-sale systems, CRM, digital tools, reporting metrics
• Business mindset: driving sales targets, managing budgets, forecasting, controlling costs
• Leadership & mentoring: hiring, developing talent, growing a motivated showroom team
• Visual storytelling: maintaining aesthetic standards, windows, in-showroom displays, ensuring brand narrative is felt in every touchpoint
What you’ll bring:
Sales Associates
You are the voice and face of Christopher Ward.
You’ll sell watches, but more importantly, you’ll sell stories, experiences, connections.
What we’re looking for:
• Passion for people: you love helping, educating, making customer moments special
• Storytelling ability: know the brand, know the movements, know what makes each piece special—help clients see more than just a watch on the wrist
• Authenticity: cannot fake sincerity, our customers sense it
• Ability to run or assist in day-to-day operations, stepping in when Manager is out
• Strong communication skills: with staff, with clients, with HQ
• Initiative & proactivity: spotting opportunities to improve service, sales, operations
• Flexible mindset: you’ll help with inventories, merchandising, events, client follow-ups
• Adaptability: fast-paced environment, varied tasks, shifting priorities• Highly presentable: polished, professional, aligned with the CW aesthetic
• Team-oriented, but able to work independently when needed
• Resilient & ambitious: you want to grow, you take feedback well, you strive for excellence
• Availability for events / evenings / weekends: showroom hours, launches, special occasions
What We Offer
• Competitive pay
• Benefits package + 401(k)
• Ongoing training & development in fine watchmaking
• A chance to work with a brand that’s independent, bold, growing fast and respected for doing things the right way
• Being part of building something from the ground up.
Our NYC showroom will set the standard for Christopher Ward’s presence in the US and across the world for years to come - If this resonates with you, whether you see yourself as Manager, Assistant, or Sales Associate do your research, bring your passion, bring your personality, and let’s build something extraordinary together in Manhattan.
To apply or learn more, you can apply here or submit your resume to
We can’t wait to meet you.
Christopher Ward Team
Michael Pearson, North American Brand Director, added:
“Chicago and the wider Midwest are home to one of the most passionate and knowledgeable watch communities anywhere in the world. The incredible reception we continue to receive each time we visit — especially during events like Windup — has made one thing very clear: this is a community that truly understands and believes in what we’re building.
Many collectors here have supported Christopher Ward from the very beginning, and it’s a privilege to now give them a permanent home in the city. Our vision is to create a space that feels less like a store and more like a clubhouse — somewhere collectors and newcomers alike can connect, share their enthusiasm for watchmaking, explore our latest innovations, and feel part of something bigger as we continue to grow in America.”
We are partnering with a trusted industry leader that manufactures high-quality construction, landscaping, and agricultural machine attachments known for performance, reliability, and fast fulfillment. They are seeking a results-driven Marketing Manager to be a key driver of revenue by executing data-driven, channel-specific marketing programs that connect end users with our dealer network and empower dealers with the tools, training, and campaigns needed to grow sales.
This role is responsible for leading integrated digital and traditional campaigns, overseeing content and brand management, and delivering measurable ROI across dealer and co-branded initiatives. The ideal candidate brings 3–5 years of B2B or dealer-channel marketing experience, a strong command of CRM and marketing automation platforms, and the ability to translate market insights and performance data into actionable strategies that increase engagement, traffic, and revenue.
Vision & Mission for the role
To be a key driver of revenue by executing data-driven marketing programs that connect end users to the dealerships and empower dealers with effective tools and campaigns.
To execute data-driven, channel-specific marketing programs that drive end-user traffic to the dealerships and support dealers with the tools, training, and campaigns needed to increase revenue.
Accountabilities
Campaign Execution and Performance
• Campaigns on time and within budget 95% of the time.
• Increase dealer engagement in campaigns year-over-year.
• Generate and track ROI digital and dealer co-branded campaigns.
• Track and report campaign performance metrics monthly with actionable insights.
Team and Project Coordination
• 95% on-time project delivery rate across all marketing initiatives.
• 90% satisfaction rate in internal collaboration surveys or peer feedback.
• Project roadblocks resolved within 48 hours to maintain campaign momentum.
• 100% compliance with project timelines documented in the marketing calendar or project management tool.
Content and Brand Management
• 100% of marketing materials adhere to brand guidelines.
• Regularly launch new content pieces (e.g., videos, sell sheets, email templates).
Market and Competitor Insights
• Identify at least 2 new marketing opportunities or threats per quarter based on market intelligence.
• Track dealer and end-user feedback to inform strategy, reporting recurring themes or pain points at least quarterly.
Key Responsibilities
- Execute marketing campaigns in line with the strategy set by the director.
- Oversee the production of marketing materials and content.
- Monitor campaign performance, track KPIs, and adjust tactics as needed.
- Coordinate with internal teams (sales, product, design) to support campaign goals.
- Help manage marketing tools and platforms (CRM, email platforms, social media schedulers).
- Research competitors, audiences, and channels to refine marketing tactics.
- Support event planning and promotional activities.
- Prepare reports and insights for director-level review.
- Manage schedules, vendors, or freelance support for projects.
- Plan, implement, and manage marketing campaigns across digital and traditional channels.
- Update or retire outdated assets quarterly to keep content library current and relevant.
- Produce a quarterly market and competitive landscape report with actionable recommendations.
- Maintain and update a competitor comparison tracker monthly.
- Present key market trend updates to leadership or sales teams at least once per quarter.
- Track and report on campaign effectiveness using KPIs such as lead generation, engagement, and ROI.
- Supervise and support marketing team members, freelancers, and vendors to ensure deadlines, budgets, and brand standards are met.
- Lead digital marketing efforts (SEO, PPC, email, social) focused on driving dealer engagement
- Work closely with the sales team to develop joint marketing initiatives that drive conversions.
- Prioritize and allocate resources efficiently across multiple projects
- Ensure all marketing content aligns with the company’s brand voice, messaging, and visual identity.
- Provide actionable insights and recommend adjustments to marketing tactics based on findings.
- Oversee the development of promotional materials, website updates, and social media content.
- Monitor market trends, customer behavior, and competitive activity.
- Uphold and promote the company’s core values, including Integrity, Commitment, Accountability, Compassion, Quality, Growth, and Positivity.
- Maintain regular and reliable attendance, ensuring availability for scheduled work and project deadlines.
- Follow all company policies and procedures, including those related to documentation, quality control, and workplace conduct.
- Additional duties as needed to support the department and the overall goals of the organization.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or related fields
- 3–5 years of experience in marketing, preferably in dealer, channel, or B2B environments.
- Proven success executing marketing campaigns with measurable results.
- Experience supporting field or dealer marketing initiatives
Computer and Office Skills
- Expertise in CRM automation tools (Salesforce, HubSpot, Marketo).
- Experience with marketing automation tools (Marketo, Pardot, Eloqua).
- Skilled in digital marketing (SEO, PPC, Google Ads, email and social media).
- Proficient in Microsoft OfficeSuite, including Word, Excel, Publisher, and PowerPoint.
Cognitive Requirements
- Ability to manage multiple projects and prioritize in a fast-paced environment.
- Strong problem-solving skills and attention to detail.
- Ability to interpret campaign performance data and optimize strategies accordingly.
- Creative thinking to support compelling content and dealer programs.
- Strong grammatically correct written communication skills in English to articulate complex technical concepts.
Personal Skills & Physical Demands
- Clear communicator with strong writing and verbal skills.
- Organized, proactive, and dependable.
- Collaborative team player with ability to work across departments.
- Adaptable and open to feedback and continuous improvement.
- Ability to get along with others, demonstrating a collaborative and team-oriented approach.
- Regularly required to sit, talk, hear, and use hands to type and write.
- Occasionally required to stand, walk, and reach with hands and arms.
- Communicate effectively in verbal and written form.
- Visual activities include ability to distinguish colors and clarity of vision at twenty (20) feet or more, clarity of vision at twenty (20) inches or less, and three-dimensional vision.
- Must be able to occasionally lift and/or move up to 10 pounds.
Work Conditions
- Work is primarily performed in an office environment with moderate noise levels
- Occasional exposure to production or testing environments where safety protocols must be followed.
- May occasional have overnight travel to dealerships, shows, and other events.
Company Description
Greenwich St. Jewelers is an award-winning jewelry boutique located in the heart of Tribeca, NY with a personally curated selection of fine jewelry and unique engagement rings and wedding bands. We are experts in custom jewelry and jewelry repair/restoration with a full service jewelry shop on premises.
As a family business business celebrating our 50th year in the industry, we lead with our heads and our hearts. Our greatest joy is the feeling of unearthing something unexpectedly delightful for our customer. We believe jewelry isn't just something you own, it is something that becomes part of who you are. We're so proud to help our clients discover their new favorite part of themselves.
Role Description
We are seeking an experienced Social Media & Partnerships Manager to own multi-channel social strategy, creative direction, and performance optimization across key platforms. This role leads content planning, trend-driven storytelling, community engagement, and high-impact creator partnerships while managing analytics, testing, and reporting. The ideal candidate is deeply fluent in social culture, thrives in a fast-paced luxury environment, and brings strong leadership experience.
This is an on-site role requiring 5 days per week in our New York City office.
Core Social Media Responsibilities
- Lead end-to-end social media strategy across all platforms, including content vision, creative direction, and platform-specific best practices, grounded in trends, audience insights, and brand pillars
- Own development, execution, and optimization of the social media content calendar, posting cadence, and scheduling to drive consistent, high-performing output
- Translate cultural moments, social trends, and emerging formats into on-brand, engaging content strategies that resonate with the brand’s audience
- Analyze performance through weekly and monthly reporting, tracking engagement, content mix, cadence, and creative impact, and present insights to key stakeholders
- Develop and manage an ongoing social testing roadmap, executing monthly platform-specific tests to inform strategy and unlock performance learnings
- Oversee caption writing, alt text, and SEO-optimized copy, ensuring clarity, brand voice consistency, and accessibility across all posts
- Create and present social strategy decks to support major initiatives, incorporating performance insights, industry trends, competitive analysis, and growth opportunities
- Manage the social media marketing budget, tracking spend, invoices, and expenses in partnership with the Ecommerce & Marketing Director
- Supervise and mentor the Social Media Assistant, providing creative direction, clear briefs, feedback, and quality control to ensure brand consistency
- Stay deeply immersed in the social landscape, maintaining up-to-date knowledge of trends, platform updates, creators, and best practices
Partnerships, PR & Community Engagement
- Build and execute a structured community engagement strategy across social platforms and relevant online spaces
- Cultivate and manage relationships with creators, collaborators, and brand ambassadors, delivering high-impact partnership initiatives throughout the year
- Foster active dialogue and brand affinity through comments, stories, polls, and emerging community-driven formats
- Own partnership workflows, including drafting terms, reviewing contracts, and managing deliverables in line with industry standards
- Collaborate cross-functionally with sales, production, and customer experience teams to identify and execute compelling content opportunities
Photoshoot & Content Production Support
- Partner with the Social Media Assistant to align content needs with the broader marketing calendar and identify required photo and video assets
- Review and approve styled shot lists and creative direction prior to submission for final leadership approval
- Support on-set production as needed, including setup, styling preparation, and organization of looks and assets
- Assist with post-shoot asset management, including image selection, organization, and identifying retouching needs based on marketing priorities
What you’ll get at G.St:
- Annual Salary Range: $90,000-$100,000 (commensurate with experience)
- Four Weeks/Year Combined Paid Vacation and Personal Days
- Medical, dental, and vision insurance
- 401K with employer contributions
- Generous employee discounts
- Access to professional development
- FSA, HSA spending account
- Commuter Benefits
Greenwich St. Jewelers is an Equal Opportunity Employer. We are a company that employs a diverse group of people from many cultures and gender expressions. We take affirmative action to ensure equal opportunity for all applicants without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
- Interested? Apply via linked in with a cover letter and your resume
