Remote Client For Mac Jobs in Usa
98 positions found — Page 9
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Network Field Technician
Salary not disclosed
CSI Companies is seeking mutiple Field Service Technicians to work with one of our top healthcare clients!
Title: Field Service Technician
Location: Palo Alto, CA
Type: Contract-to-Hire
Duration: 6 - month contract to start
Pay: $35 - $45/hour W2
Shift: Monday - Friday, 8am - 5pm with occassional weekend work
Description:
Brief Overview
The Sr. Field Services Technician is responsible for providing work direction to field technicians responsible for onsite installation, configuration, repair, and maintenance for a variety of end user and network devices at SHC locations across the San Francisco Bay Area. The Sr. Field Services Technician will additionally provide L2/L3 support as required and work with the SHC Service Desk and desktop engineering teams to identify and remediate recurring issues
What you will do
- Monitor technician activity across SHC field locations, optimizing support and providing escalated technical assistance as required.
- Work with desktop and network engineering and network teams to identify, diagnose, and resolve recurring incidents in the field.
- Resolve escalated service delivery issues and interact regularly with IT customers, including communicating issues to the appropriate internal stakeholders, and support communications to the field regarding service delivery issues.
- Perform root cause analysis on recurring issues and communicate results with desktop engineering, network engineering, and service desk teams.
- Provide service and customer support during field visits or dispatches, representing SHC IT in a professional and businesslike manner.
- Oversee all onsite installation, configuration, repair, and maintenance of desktops, laptops, tablets, mobile devices, associated peripherals, and related software.
- Oversee onsite initial basic network troubleshooting, port activation and deactivation at SHC locations.
- Oversee onsite updates, configuration changes, and installations of hardware and software, and diagnose technical problems to determine proper solutions.
- Assist field technicians with diagnosing problems before arrival, determining needed parts and documentation to minimize down time and multiple trips.
- Determine whether OEM parts or assistance is required and coordinate OEM vendor parts or assistance as required.
- Provide technical support and setup during special events at SHC locations such as conferences.
- •Complete accurate and timely updates in Asset Management tracking system.
- •Maintain and track asset data including but not limited to warranty, license, and maintenance information for technology service assets across the SHC environment.
- •Coordinate and manage asset audits and manage exceptions through a remedial action management process.
- •Ensure process compliance by managing the remedial / corrective action management process for any breaches that occur throughout the lifecycle.
- •Ensure equipment is per the defined SHC standards
- •Work closely and build relationships with SHC vendors. Participate in gathering bids for large purchases and assist management in negotiating better pricing.
- •Consult with Project Managers for procurement of IT hardware for projects and manage procurement
Education
- Four year college degree or advanced certifications (e.g. Microsoft Office Specialist (MOS) Expert or Master, Microsoft Certified Solutions Associate: Office 365
Experience Qualifications
- Five (5) years of related work experience; experience in a healthcare IT environment preferable.
Required Knowledge, Skills and Abilities
- Experience troubleshooting, repairing and supporting the following (or similar):
- Windows 7, Windows 8, and Mac operating systems, as well as common applications (e.g., MS Office, Outlook, VPN);
- HP, Dell, Tangent, and Apple desktop/laptop hardware systems; OEM certification or at least 3 years of documented service required on at least 2 hardware systems required;
- Apple (iPad) and other common tablet computing devices;
- Printers, monitors, external hard-drives, network interface cards, etc.;
- Cisco routers (e.g., 36XX, 76XX, ASR 1XXX);
- Cisco switches (e.g., Catalyst, Nexus);
- Cisco wireless access points (e.g., Aironet);
- Associated networking devices (e.g., LAN Controllers, WAN Optimizers)
- MCSA Windows 7, MCSA Windows 8, and CompTIA A+ required
- One or more of the following certifications preferred : CCIE, CCNA, CCNP, CCDE, CCDP, CCSP, CCVP
- Excellent customer service orientation and verbal communication skills; ability to work in the field with accuracy and minimal direction.
Licenses and Certifications
- DL - Driver’s License – Any US State .
Not Specified
Biomedical Engineer
🏢 HCTec
Salary not disclosed
Position: Biomedical Engineer
Start: 3/23 to 3/30
Length: 6 months
Onsite Expectations: Onsite daily – 6:00A-3:20P Shift
Client Location: Palo Alto, CA
Rate: $54/hr (W-2 Only)
Job Scope/Skills:
- Philips Intellivue stabilization and optimization
- Device Removal/Installation/ Medical Equipment Certification
- Disinfectant wipe-down of all equipment entering hospital
- Functional testing of all medical equipment per manufacturer guidelines or within the SHC Biomed standard operating procedures
- Electrical safety testing of all electrical medical equipment
- Validation of any vendor setup equipment
- Calibration of medical equipment to meet medical equipment manufacturer tolerances
- Ensure all “Tech Connected” devices have proper network connection
- Network set up for all Philips Patient Monitoring devices
- Final physical setup and configuration of general medical equipment
- Application of SHC Biomed equipment control number tag and other Stanford sticker on medical equipment
- RTLS tagging of identified medical equipment
- Serial number and MAC address gathering for “Tech connected” medical equipment
- Proficiency of CMMS Database entry: Connectiv
- Cable management per SHC IT/ Biomed standards
- Run through application test scripts for Biomed Systems: Philips, Stryker, HillRom, SPD Devices and Biomed contributor applications
- Ensure Biomed medical equipment environment is safe; all medical equipment fixtures such as stands, arms and mounts must be properly secured.
- Waste removal
Not Specified
Client Technology Manager
Salary not disclosed
The Client Technology Manager under the direction of the Senior Director of Technology Services provides technical leadership to the Client Technology team.
In this capacity Manager assists with development and planning, as well as executes the functional level activities of the Client Technology Division: Operating Systems and Productivity Application Lifecycle Management, Client Technology Hardware Lifecycle Management, Line-of-Business Application Support, Cloud Services Administration, Identity Management, IT Security, Telecommunications, Mobile Device Management, and Helpdesk.
Additionally, leads the Client Technology aspects of the broader Technology Projects; performs coordination of activities with other managers in the department; assures the consistency of policy execution, compliance with technical and administrative procedures as well as management direction; performs staff supervision and performance evaluation; all well as performs other related work as assigned.
Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned) Leads all phases of the client technology systems lifecycle management including requirements gathering, equipment selection, software selection, hardware and software deployment and configuration, integration, testing, commissioning, cutover, documentation, and ongoing operation support.
In coordination with Cyber Security and Technology Infrastructure leads establishment and maintenance of cyber security posture for entrusted client technology assets and systems through application of sound cyber security engineering principles and best practices implementation.
Leads helpdesk monitoring, troubleshooting and resolution efforts.
Acts as a final tier of Helpdesk and Client technology issues escalation, performs solution research, testing and implementation.
Takes part in the Incident Response activities as per established guidelines.
Leads Client Technology Asset Lifecycle Management, including: Maintenance of hardware and software inventory records.
Development and execution of the hardware and software Preventative Maintenance Plans.
Assessment of assets utilization, age, cyber security posture, and a recommendation if a corrective actions.
Supports Change Management, Configuration Management, Cyber Security Baseline management.
Leads Client Technology Team members help desk work order prioritization and execution verification.
Follows standard practices for systems documentation.
Coordinates with Sr.
Director of Technology Services in developing technical solutions and approaches; co-develops policies, tailored procedural documents, and work instructions.
Plans and manages the day-to-day activities of assigned sections, activities, and priorities.
Assures the most effective use of equipment and software consistent with the Agency’s needs.
Leads interviewing, selecting, training, and evaluating staff.
Leads cost analysis and cost forecasting in support of reporting requirements.
Leads bi-annual Client Technology aspects of the “Board Pick” activities as per established schedule.
Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
Performs all other related duties as required.
Required Knowledge, Abilities and Skills essential to Job Functions: Microsoft Entra ID Identity as a Service platform (Microsoft Azure) for hybrid cloud implementations.
Microsoft 365 Software as Service.
Enterprise-grade on-prem client technology management tools administration experience, including Active Directory, Group Policy, SCCM; cloud-based management tools.
Mobile Device Management system administration; mobile device provisioning concepts, Print and multi-function device administration central management tools.
Cyber Security management tools, including endpoint protection, log collection (SEIM), and patch management.
Installation, configuration, and maintenance of desktops and laptops running Windows and MAC OS Microsoft Windows client operating system expertise, including Windows OS image administration, application packaging, and deployment.
Audio/Video & Collaboration Systems implementation and operations.
Broad understanding of LAN communications, VPN technologies, cloud connectivity, etc.
Productivity software administration; line of business software administration.
Transit-specific software support.
Apply critical thinking to quickly identify problems and implement solutions with minimal downtime.
Utilize software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance.
Using logic and wholistic analysis identify the strengths and weaknesses of different approaches.
Be able to qualify decisions with solid reasoning and justification.
Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised.
Effectively collaborate in a team environment or work independently as needed.
Provide mentorship to others and perform knowledge transfer as required.
Maintain awareness of advances in information technology and developments in cyber security.
Communicate effectively both orally and in writing with different business and technology groups.
Poses strong work ethic.
Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
Advanced problem-solving skills associated with systems and software applications used is expected.
Software usage relevant to job duties will be evaluated.
Safety Responsibility: Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm.
Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely.
Promote safety awareness by attending safety committee meetings and adhering to all safety procedures and policies.
Actively conduct workplace hazard analyses for all employees to maintain a safe work environment.
Encourage employee safety reporting program and communication of hazards to the Safety Department.
Responsible for the timely mitigation of all unacceptable and undesirable safety risks.
Accountable for safety performance within their functional area and achieving the agency’s safety goals.
Qualifications Training and/or Education: BS in Systems Engineering, Computer Science, Information Systems or Related Field.
Extensive relevant work experience in leu of formation education is acceptable.
Required Experience: The equivalent of a ten years of recent full-time, progressively growing professional experience in network infrastructure, data center operations, and client infrastructure support, including at least five years of increasingly responsible technical lead experience with at least three years as a senior support engineer or administrator of a large enterprise Information Technology environment with some personnel leadership responsibilities.
Licenses or Certificates: Possess a valid Driver's License.
Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).
Microsoft Network and Security Certifications preferred.
Special Requirements: This position is classified as essential personnel.
FLSA Status: Exempt Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unusual Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves meeting multiple demands on a timely basis.
Duties may require some overtime.
In this capacity Manager assists with development and planning, as well as executes the functional level activities of the Client Technology Division: Operating Systems and Productivity Application Lifecycle Management, Client Technology Hardware Lifecycle Management, Line-of-Business Application Support, Cloud Services Administration, Identity Management, IT Security, Telecommunications, Mobile Device Management, and Helpdesk.
Additionally, leads the Client Technology aspects of the broader Technology Projects; performs coordination of activities with other managers in the department; assures the consistency of policy execution, compliance with technical and administrative procedures as well as management direction; performs staff supervision and performance evaluation; all well as performs other related work as assigned.
Essential Job Functions: (Duties listed are not intended to be all inclusive nor to limit duties that might reasonably be assigned) Leads all phases of the client technology systems lifecycle management including requirements gathering, equipment selection, software selection, hardware and software deployment and configuration, integration, testing, commissioning, cutover, documentation, and ongoing operation support.
In coordination with Cyber Security and Technology Infrastructure leads establishment and maintenance of cyber security posture for entrusted client technology assets and systems through application of sound cyber security engineering principles and best practices implementation.
Leads helpdesk monitoring, troubleshooting and resolution efforts.
Acts as a final tier of Helpdesk and Client technology issues escalation, performs solution research, testing and implementation.
Takes part in the Incident Response activities as per established guidelines.
Leads Client Technology Asset Lifecycle Management, including: Maintenance of hardware and software inventory records.
Development and execution of the hardware and software Preventative Maintenance Plans.
Assessment of assets utilization, age, cyber security posture, and a recommendation if a corrective actions.
Supports Change Management, Configuration Management, Cyber Security Baseline management.
Leads Client Technology Team members help desk work order prioritization and execution verification.
Follows standard practices for systems documentation.
Coordinates with Sr.
Director of Technology Services in developing technical solutions and approaches; co-develops policies, tailored procedural documents, and work instructions.
Plans and manages the day-to-day activities of assigned sections, activities, and priorities.
Assures the most effective use of equipment and software consistent with the Agency’s needs.
Leads interviewing, selecting, training, and evaluating staff.
Leads cost analysis and cost forecasting in support of reporting requirements.
Leads bi-annual Client Technology aspects of the “Board Pick” activities as per established schedule.
Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
Performs all other related duties as required.
Required Knowledge, Abilities and Skills essential to Job Functions: Microsoft Entra ID Identity as a Service platform (Microsoft Azure) for hybrid cloud implementations.
Microsoft 365 Software as Service.
Enterprise-grade on-prem client technology management tools administration experience, including Active Directory, Group Policy, SCCM; cloud-based management tools.
Mobile Device Management system administration; mobile device provisioning concepts, Print and multi-function device administration central management tools.
Cyber Security management tools, including endpoint protection, log collection (SEIM), and patch management.
Installation, configuration, and maintenance of desktops and laptops running Windows and MAC OS Microsoft Windows client operating system expertise, including Windows OS image administration, application packaging, and deployment.
Audio/Video & Collaboration Systems implementation and operations.
Broad understanding of LAN communications, VPN technologies, cloud connectivity, etc.
Productivity software administration; line of business software administration.
Transit-specific software support.
Apply critical thinking to quickly identify problems and implement solutions with minimal downtime.
Utilize software and hardware diagnostic tools to identify, diagnose, and repair complex problems affecting system availability and performance.
Using logic and wholistic analysis identify the strengths and weaknesses of different approaches.
Be able to qualify decisions with solid reasoning and justification.
Ability to multitask and perform a multitude of administrative and engineering tasks at one time unsupervised.
Effectively collaborate in a team environment or work independently as needed.
Provide mentorship to others and perform knowledge transfer as required.
Maintain awareness of advances in information technology and developments in cyber security.
Communicate effectively both orally and in writing with different business and technology groups.
Poses strong work ethic.
Required Software Knowledge and Skills essential to Job Functions: Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
Advanced problem-solving skills associated with systems and software applications used is expected.
Software usage relevant to job duties will be evaluated.
Safety Responsibility: Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm.
Ensure all employees and contractors are properly trained and understand all rules, safety policies, and procedures to perform their work functions safely.
Promote safety awareness by attending safety committee meetings and adhering to all safety procedures and policies.
Actively conduct workplace hazard analyses for all employees to maintain a safe work environment.
Encourage employee safety reporting program and communication of hazards to the Safety Department.
Responsible for the timely mitigation of all unacceptable and undesirable safety risks.
Accountable for safety performance within their functional area and achieving the agency’s safety goals.
Qualifications Training and/or Education: BS in Systems Engineering, Computer Science, Information Systems or Related Field.
Extensive relevant work experience in leu of formation education is acceptable.
Required Experience: The equivalent of a ten years of recent full-time, progressively growing professional experience in network infrastructure, data center operations, and client infrastructure support, including at least five years of increasingly responsible technical lead experience with at least three years as a senior support engineer or administrator of a large enterprise Information Technology environment with some personnel leadership responsibilities.
Licenses or Certificates: Possess a valid Driver's License.
Acquire a Virginia Driver's License within 60 days after the date of hire (in instances when an out of state license is not the applicant's current state of residence).
Microsoft Network and Security Certifications preferred.
Special Requirements: This position is classified as essential personnel.
FLSA Status: Exempt Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unusual Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves meeting multiple demands on a timely basis.
Duties may require some overtime.
Not Specified
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Client Support Technician Internship
Salary not disclosed
The Client Support Technician Internship will begin in May and end in August or December 2026.
What You’ll Do The Client Support Technician Intern will assist in setting up, maintaining, and supporting corporate owned client-level computer equipment installed and in use within the Colony Brands facilities.
The role includes supporting hardware and software troubleshooting and helps manage support ticket requests assigned via a centralized ticketing system.
In addition, you will be responsible for: • Assembly and configuration of PC / MAC hardware • Documentation and mentoring of the Help Desk • Client-level networking troubleshooting skills to assist with problem resolution including wireless technologies and remote access solutions • Windows 10 / 11 Imaging and/or patching skills utilizing Microsoft SCCM or equivalent tools • Apple OS Imaging and/or patching skills utilizing JAMF • End User Support for Mobile Phones / Tablets via Microsoft Intune • Citrix Client Troubleshooting • SCCM Client Troubleshooting • Microsoft E-Mail and Office Support via Office 365 • Printer / Copier / Audio Visual Troubleshooting and Support • Active Directory User Account / Group and Permission Support
What You’ll Do The Client Support Technician Intern will assist in setting up, maintaining, and supporting corporate owned client-level computer equipment installed and in use within the Colony Brands facilities.
The role includes supporting hardware and software troubleshooting and helps manage support ticket requests assigned via a centralized ticketing system.
In addition, you will be responsible for: • Assembly and configuration of PC / MAC hardware • Documentation and mentoring of the Help Desk • Client-level networking troubleshooting skills to assist with problem resolution including wireless technologies and remote access solutions • Windows 10 / 11 Imaging and/or patching skills utilizing Microsoft SCCM or equivalent tools • Apple OS Imaging and/or patching skills utilizing JAMF • End User Support for Mobile Phones / Tablets via Microsoft Intune • Citrix Client Troubleshooting • SCCM Client Troubleshooting • Microsoft E-Mail and Office Support via Office 365 • Printer / Copier / Audio Visual Troubleshooting and Support • Active Directory User Account / Group and Permission Support
internship
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Service Advisor
Salary not disclosed
Service Advisor Mac Haik Dodge has an opportunity for a Service Advisor to join our team! Excellent Opportunity and Pay! Apply today! Excellent Pay | Performance Incentives | Career Advancement What we offer: Competitive wages Ongoing extensive factory product training Room for advancement Health insurance Paid time off 401k What you’ll do: The Service Advisor | Service Writer is responsible for building strong customer relationships and selling the technicians’ time.
They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Job Responsibilities: Consult and interpret customer needs for the mechanics Serve as the primary point of contact for all automotive service and repair matters Prioritize required services, and be prepared to provide options upon request Keep customer informed on completion times, service expenses, and possible changes Ensure customer has a positive dealership experience by providing the highest level of customer service Know the product well enough to answer characteristic and operational questions regarding the customers’ vehicle What we are looking for: Prior automotive dealership Service Advisor experience highly preferred Chrysler experience a huge plus Client facing customer service or sales experience required Must have computer proficiency Valid driver's license Why Chrysler? We are committed to serving all our customers’ sales and after-sales needs with an extensive network of over 2,500 dealerships nationwide.
We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles.
Across all brands, we strive to be a company recognized as a catalyst of innovation.
Work with the best and be mentored by highly skilled professionals along the way.
Join the Chrysler family
- apply today! Start your career as a Service Advisor for Chrysler today.
Apply Now!
They greet and consult customers on service needs, perform a thorough vehicle walk around inspection as part of the write-up, sell and up sell services by emphasizing value, keep customers updated on services, field all live service calls, and take ownership of the customers' experience by carrying out those additional assignments that allow the dealership to leave an impressionable experience with the customer.
Job Responsibilities: Consult and interpret customer needs for the mechanics Serve as the primary point of contact for all automotive service and repair matters Prioritize required services, and be prepared to provide options upon request Keep customer informed on completion times, service expenses, and possible changes Ensure customer has a positive dealership experience by providing the highest level of customer service Know the product well enough to answer characteristic and operational questions regarding the customers’ vehicle What we are looking for: Prior automotive dealership Service Advisor experience highly preferred Chrysler experience a huge plus Client facing customer service or sales experience required Must have computer proficiency Valid driver's license Why Chrysler? We are committed to serving all our customers’ sales and after-sales needs with an extensive network of over 2,500 dealerships nationwide.
We believe our customers deserve the most courteous and attentive treatment we can give them when purchasing and servicing their vehicles.
Across all brands, we strive to be a company recognized as a catalyst of innovation.
Work with the best and be mentored by highly skilled professionals along the way.
Join the Chrysler family
- apply today! Start your career as a Service Advisor for Chrysler today.
Apply Now!
Not Specified
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Criminal Defense Attorney
Salary not disclosed
Criminal Defense Attorney: Fairfield & New Haven Counties Territory
Are you a new attorney who thinks they chose the wrong practice area? Are you looking for a chance to practice criminal law because you have always considered it, but civil or family practice appealed to you out of law school, but now you realize that you are not getting joy from that practice? Are you a senior lawyer who can't imagine 10, 20, or 30 more years of this daily grind and want to get into court, daily, helping people navigate real-world legal problems instead of shuffling motions for a faceless corporate entity that doesn't bake you cookies when you help them win a case (yes, that happens to us sometimes!)
The firm's legal department is seeking an additional full-time Criminal Lawyer to join its team at its Shelton, CT headquarters. This position is primarily in-office, with limited hybrid flexibility based on professional sensibility and the needs of the clients. The role covers a criminal defense caseload throughout Fairfield and New Haven Counties. You must reside in either Fairfield or New Haven County and be willing to commute to courthouses across both judicial districts.
We are committed to hiring attorneys who are passionate about helping people, have a 'no job too big or too small' mentality, and understand that a person's experience with the firm does not begin and end in the courtroom.
Ruane Attorneys invests in the success and growth of the firm by hiring teammates who not only understand the law but also understand the real-world impact people face when going through a legal matter. This is a perfect opportunity to join a firm with an established team of passionate individuals committed to high standards of representation and client service.
Responsibilities
- Serve under the direction of a Pod Leader (a senior paralegal) who manages client assignments within the Pod
- Maintain consistent and proactive communication with clients using firm-approved systems (email, SMS, written correspondence)
- Keep timely and accurate file notes in accordance with firm protocols
- Appear in court on behalf of clients for arraignments, pretrials, motions, and other proceedings
- Conduct legal research and draft and file motions as necessary
- Collaborate with internal teams across administration, marketing, and intake to ensure a seamless client experience
Qualifications
What We Expect
- Must be an active Bar member in good standing with no pending or prior disciplinary history
- Must reside in Connecticut
- Demonstrated adaptability and calm in high-pressure situations
- Excellent organizational and time-management skills
- Comfortable working independently while supported by a larger team
- Strong written and verbal communication skills
- Reliable transportation (mileage reimbursement provided)
- Comfortable using Macs and legal research tools (Westlaw, Lexis)
- 1–20 years of experience preferred, but new attorneys will be trained
Compensation Benefits
- $100,000 - $125,000 yearly
- Mileage reimbursement
- Medical, dental, and disability insurance
- 401(k) retirement plan
- Up to 50% share of referral revenue for cases you generate on your own initiative
Career Growth
This role can lead to a variety of long-term opportunities within the firm. Previous coverage attorneys have moved into Pod-based primary attorney positions, litigation-focused roles, and leadership tracks. Whether you're seeking to grow into a permanent courtroom role or prefer flexibility long-term, we have a path that fits.
About Ruane Attorneys At Law, LLC
We are a mid-sized law firm headquartered in Shelton, CT, with offices and attorneys throughout Connecticut. The firm handles all areas of criminal, motor vehicle, and DUI defense. We fight for underdogs daily.
Our firm was built on the understanding that comprehensive representation does not begin and end in the courtroom. We want clients to be satisfied with their choice of firm, not just with their choice of attorney. Client service and support staff are dedicated to making the experience of retaining an attorney as smooth as possible and ensuring that no client ever has a question or concern that goes unanswered. It doesn't matter how good an attorney is if they don't pay close attention to the wants and needs of the client. We want to make sure that each client is as happy with the experience they have with our firm as they are with the ultimate result of their case.
We are an equal-opportunity employer and encourage veterans to apply.
Not Specified
M
Delivery Ops - Mail/Finishing Level 3
Salary not disclosed
Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.
Mailroom Clerk Golden Valley, MN 12 Months Contract Monday to Friday 8:00am to 5:00pm Description:- Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment.
Includes packaging/posting Perform charge-back reporting for postage, air express, local delivery, and faxes Perform production mail labeling/mail merge Provide mailing address cleanup services (may include use of mail cleansing software) Coordinate automated and manual processes for finishing and mailing client materials Implement and maintain distribution and tracking systems Use of customized software to update/maintain mailing addresses Bar code address quality review Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations Recommend improvements to achieve cost savings and optimize work flow Focal contact for special/unique mailings and shipments Use of specialized equipment for material handling if required Receive, sort and process mail documents, packages, and supplies.
Notify recipients Deliver and pick-up mail on scheduled runs Record & process accountable mail information, maintain logs Track, trace, and resolve mail problems with USPS, express and local delivery services Prepare mail and packages for external shipment and coordinate deliveries and pick-Client (may include USPS pickup/delivery) Perform quality checks on outbound mail Validate internal mail addresses
- Bar code address lookup Use common mail services including fax , air express, postal services Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket.
Perform finishing work on documents to be mailed, such as folding and insertion Perform electronic mail distribution (open, mail prep, scan and distribute) Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials Follow mailroom security procedures- Barcode tracking or face scanning incoming mail and packages Perform logging, transmission, receipt and timely distribution of faxes Shipping and receiving using automated system to track and manage activity Monitor/order/replenish supplies inventory, mail and distribution activities Send and receive e-mail messages Arrange alternative courier or shipping services to meet customer requirements Fully operate, clean and maintain all shipping and mail equipment Contact service on mail and shipping equipment if need occurs SKILLS:
- Able to lift and move up to 50 pounds
- Able to demonstrate ability to read, write and follow English instructions
- Able to demonstrate PC / Internet Skills Intermediate -- Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms -- Perform mail merges -- Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections -- Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formulae) -- Working knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options) -- Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications ) -- Basic knowledge of network (e.g., how to add or delete a network printer) -- Basic knowledge of Digital Front Ends -- Functional knowledge of MAC when required by client.
- Determine output packaging per packaging standards (e.g.
process for books, tabs, etc.) Driving (if required) Ability to demonstrate use of mail equipment per training for example : -- Finishing equipment -- Inserters -- Postage meters -- Envelope printers -- Scales -- Pitney Bowes Mail Management systems -- FedEx shipping systems
- Able to demonstrate Customer service and communication skills
- Able to demonstrate ability to manage multiple tasks Able to demonstrate ability to perform duties with minimal supervision
- Able to demonstrate ability to perform data entry- Able to demonstrate use of Production Mail Software
- Able to demonstrate ability to estimate and schedule mailing jobs , including operators, job path and time requirements
- Able to demonstrate ability to train and mentor other Mail client associates EXPERIENCE: 1-2 years knowledge and experience with mail procedures and operating mail equipment EDUCATION: Minimum: High School diploma or equivalency EDUCATION VERIFICATION: Yes Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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Mailroom Clerk Golden Valley, MN 12 Months Contract Monday to Friday 8:00am to 5:00pm Description:- Operation of high level mail equipment: mail inserters, sorters and finishing equipment in an automated high speed/high volume environment.
Includes packaging/posting Perform charge-back reporting for postage, air express, local delivery, and faxes Perform production mail labeling/mail merge Provide mailing address cleanup services (may include use of mail cleansing software) Coordinate automated and manual processes for finishing and mailing client materials Implement and maintain distribution and tracking systems Use of customized software to update/maintain mailing addresses Bar code address quality review Manage electronic input, packaging activities and posting fulfillment in high speed/high volume operations Recommend improvements to achieve cost savings and optimize work flow Focal contact for special/unique mailings and shipments Use of specialized equipment for material handling if required Receive, sort and process mail documents, packages, and supplies.
Notify recipients Deliver and pick-up mail on scheduled runs Record & process accountable mail information, maintain logs Track, trace, and resolve mail problems with USPS, express and local delivery services Prepare mail and packages for external shipment and coordinate deliveries and pick-Client (may include USPS pickup/delivery) Perform quality checks on outbound mail Validate internal mail addresses
- Bar code address lookup Use common mail services including fax , air express, postal services Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket.
Perform finishing work on documents to be mailed, such as folding and insertion Perform electronic mail distribution (open, mail prep, scan and distribute) Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials Follow mailroom security procedures- Barcode tracking or face scanning incoming mail and packages Perform logging, transmission, receipt and timely distribution of faxes Shipping and receiving using automated system to track and manage activity Monitor/order/replenish supplies inventory, mail and distribution activities Send and receive e-mail messages Arrange alternative courier or shipping services to meet customer requirements Fully operate, clean and maintain all shipping and mail equipment Contact service on mail and shipping equipment if need occurs SKILLS:
- Able to lift and move up to 50 pounds
- Able to demonstrate ability to read, write and follow English instructions
- Able to demonstrate PC / Internet Skills Intermediate -- Download and install files (fonts, drivers, etc.) from internet sites; open, complete and save/print internet forms -- Perform mail merges -- Intermediate knowledge of MS Word or equivalent (insert images; create and manage tables and columns; edit headers/footers; create forms; create and manage multiple sections -- Intermediate knowledge of MS Excel or equivalent (navigate multiple worksheets within a workbook; create charts/graphs; use basic math functions; create basic formulae) -- Working knowledge of MS PowerPoint or equivalent (open and create basic presentations, open saved, print using different options) -- Working knowledge of account-relevant applications (e.g., Adobe Acrobat, file conversion or graphic arts applications ) -- Basic knowledge of network (e.g., how to add or delete a network printer) -- Basic knowledge of Digital Front Ends -- Functional knowledge of MAC when required by client.
- Determine output packaging per packaging standards (e.g.
process for books, tabs, etc.) Driving (if required) Ability to demonstrate use of mail equipment per training for example : -- Finishing equipment -- Inserters -- Postage meters -- Envelope printers -- Scales -- Pitney Bowes Mail Management systems -- FedEx shipping systems
- Able to demonstrate Customer service and communication skills
- Able to demonstrate ability to manage multiple tasks Able to demonstrate ability to perform duties with minimal supervision
- Able to demonstrate ability to perform data entry- Able to demonstrate use of Production Mail Software
- Able to demonstrate ability to estimate and schedule mailing jobs , including operators, job path and time requirements
- Able to demonstrate ability to train and mentor other Mail client associates EXPERIENCE: 1-2 years knowledge and experience with mail procedures and operating mail equipment EDUCATION: Minimum: High School diploma or equivalency EDUCATION VERIFICATION: Yes Metasys Technologies is an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
.
Not Specified
A
BIM Coordinator
Salary not disclosed
Job Title: Revit Integrator (BIM Coordinator) – Contract
Location (city, state): Chandler, AZ (85226)
Candidates must reside within 60 miles of the Chandler hub.
Compensation: $28–$30/hour, with flexibility for highly qualified candidates
Benefits: This position is eligible for medical, dental, vision, and 401(k).
Qualifications:
- High School Diploma required
- Technical training, certification, or coursework in Drafting, Autodesk, Architectural Technology, or related field preferred
- Minimum of 3 years of recent hands-on experience using Revit and AutoCAD in construction, facilities, or manufacturing environments
- Experience maintaining and updating construction models and plan sets
- Familiarity with Navisworks and BIM 360 is a plus
- Proficiency in Microsoft Excel
- Strong analytical skills with the ability to interpret and standardize legacy CAD documentation
- Comfortable working within established standards and structured workflows
Job Description:
Addison Group is hiring on behalf of our client for a Revit Integrator (BIM Coordinator) to support large-scale construction and facilities initiatives. This is a contract opportunity with the possibility of conversion to full-time employment; however, conversion is not guaranteed.
Although the role is technically remote, it will operate as a hybrid-style position. Candidates must live within 60 miles of Chandler, AZ, as future company policy may require onsite attendance if converted to a full-time role.
This position is ideal for someone who enjoys improving and standardizing existing work rather than creating models from scratch. The selected candidate will serve as a BIM quality and integration specialist, ensuring external deliverables meet internal standards before being archived and redistributed.
Industry: Semiconductor / Construction & Facilities Support
Work Schedule: Standard business hours, Monday–Friday
About Our Client:
Our client is a well-established semiconductor manufacturer with more than four decades of industry presence. Due to significant growth and expansion, they are actively supporting new construction, facility upgrades, and site acquisitions. The Revit team focuses exclusively on construction documentation and model management rather than manufacturing operations.
Key Responsibilities:
- Review and evaluate drawings and models received from external engineering partners
- Align and upgrade project files to meet current internal CAD and BIM standards
- Consolidate and integrate discipline-specific models into centralized master models
- Maintain and organize the drawing management system to ensure accurate archiving and accessibility
- Translate legacy CAD standards into current requirements and ensure consistency across documentation
- Respond to sheet and model requests in support of active construction and facility needs
- Participate in progress updates and provide metric-related data as needed
- Conduct peer reviews and provide guidance to junior team members when applicable
Perks:
- Opportunity to support high-profile construction initiatives within a rapidly expanding organization
- Potential for long-term career growth if converted
- Structured, process-driven environment
- Collaborative team culture with leadership visibility
Additional Details:
Interview Process:
- First Round: Remote Revit assessment
- Final Round: Virtual interview with leadership
Assessment Details:
- No personal installation of Revit required
- Interactive, scenario-based assessment (not multiple choice)
- Timed (1 hour)
- Internet usage is permitted and encouraged
- Test proctor present to clarify questions
- PC or Mac supported (Chromebooks not compatible)
- Dual monitors strongly recommended
Candidates are encouraged to complete a pre-test system check prior to the official assessment. Feedback is typically provided within 24 hours of completion.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Not Specified
AV Event and Conference Room Support Specialist
Salary not disclosed
Date Posted: 02/06/2026 Hiring Organization: Rose International Position Number: 496719 Industry: Insurance Job Title: AV Event and Conference Room Support Specialist Job Location: Wayne, PA, USA, 19087 Work Model: Onsite Shift: Mon-Friday 8:00 AM 4:30 PM EST Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 3 Min Hourly Rate ($): 42.00 Max Hourly Rate ($): 45.00 Must Have Skills/Attributes: Audio/Visual, Lifting, Troubleshooting, Video Conferencing, WebEx Experience Desired: AV Control Systems and Event Execution (3-5 yrs); Familiarity with Poly conferencing systems or similar (3-5 yrs); Hands-on exp.
w/audio systems, video systems, & Lighting systems (3-5 yrs); Ability to lift and transport AV equipment (up to 50 lbs) (0-3 yrs); Solid MS Teams experience (3+ yrs) Preferred Education: Bachelor’s Degree
**C2C is not available
** Job Description
***Only qualified AV Event and Conference Room Support Specialist candidates located near Wayne, PA to be considered due to the position requiring an onsite presence.
*** Required Qualifications • Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards).
• Familiarity with Poly conferencing systems and AV signal flow.
• Strong troubleshooting skills and ability to work under pressure.
• Excellent communication and interpersonal skills.
Preferred Qualifications • 3+ years of experience with streaming platforms and hybrid event technologies.
• Knowledge of AV control systems and networking basics.
• Experience supporting and administrating AV Conference Rooms solutions Teams Admin Center, Poly Lens • Experience with Proactive monitoring of Microsoft Teams Rooms and associated hardware in web-based admin portals (Poly Lens, Teams Admin Center) • Proactive resolution of associated alerts using established policies and best practices for room management • Experience with Blackmagic is a plus • Experience with the following AV equipment o Poly: Studio X-Series Video Bar, G7500, G62, TC10 o Biamp: Tesira Forte products, Parle Mics o Shure Microphones: ULX-D Digital System, Microflex o Crestron: 1-Beyond Camera System, Touch Panel (7-series and higher), Processors, Occupancy Sensors o Studio Equipment: Sony camera, Mac, ATEM switcher Physical Requirements: • Ability to lift and transport AV equipment (up to 50 lbs).
• Comfortable working in fast-paced, high-pressure environments.
Key Responsibilities: Event Setup & Operation
- Configure and operate audio, video, and conference room systems for corporate events, town halls, and executive meetings.
- Ensure proper signal flow and connectivity across AV components.
- Provide technical expertise for Microsoft Teams and WebEx platforms
- Troubleshoot platform issues during live sessions.
Conference Room Technology Support
- Perform necessary health checks on integrated conference room systems
- Troubleshoot issues with technology as they arise in a professional and efficient manner
- Perform upgrades and installation of technology within the environment.
Collaboration & Communication
- White-glove service with event organizers, IT teams, and external vendors to align technical requirements.
- Offer real-time support and problem resolution during events.
Equipment Management
- Maintain AV inventory and ensure equipment readiness.
- Perform routine proactive maintenance and escalate repair needs promptly.
- Support and troubleshooting for studio hardware/software and related AV needs
**Only those lawfully authorized to work in the designated country associated with the position will be considered.
** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
** Benefits: For information and details on employment benefits offered with this position, please visit here.
Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.
Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S.
Department of Homeland Security, U.S.
Citizenship and Immigration Services, Employment Verification Program (E-Verify).
(Posting required by OCGA 13/10-91.)
w/audio systems, video systems, & Lighting systems (3-5 yrs); Ability to lift and transport AV equipment (up to 50 lbs) (0-3 yrs); Solid MS Teams experience (3+ yrs) Preferred Education: Bachelor’s Degree
**C2C is not available
** Job Description
***Only qualified AV Event and Conference Room Support Specialist candidates located near Wayne, PA to be considered due to the position requiring an onsite presence.
*** Required Qualifications • Hands-on experience with audio systems (microphones, mixers, amplifiers), video systems (cameras, switchers, projectors), and lighting systems (fixtures, control boards).
• Familiarity with Poly conferencing systems and AV signal flow.
• Strong troubleshooting skills and ability to work under pressure.
• Excellent communication and interpersonal skills.
Preferred Qualifications • 3+ years of experience with streaming platforms and hybrid event technologies.
• Knowledge of AV control systems and networking basics.
• Experience supporting and administrating AV Conference Rooms solutions Teams Admin Center, Poly Lens • Experience with Proactive monitoring of Microsoft Teams Rooms and associated hardware in web-based admin portals (Poly Lens, Teams Admin Center) • Proactive resolution of associated alerts using established policies and best practices for room management • Experience with Blackmagic is a plus • Experience with the following AV equipment o Poly: Studio X-Series Video Bar, G7500, G62, TC10 o Biamp: Tesira Forte products, Parle Mics o Shure Microphones: ULX-D Digital System, Microflex o Crestron: 1-Beyond Camera System, Touch Panel (7-series and higher), Processors, Occupancy Sensors o Studio Equipment: Sony camera, Mac, ATEM switcher Physical Requirements: • Ability to lift and transport AV equipment (up to 50 lbs).
• Comfortable working in fast-paced, high-pressure environments.
Key Responsibilities: Event Setup & Operation
- Configure and operate audio, video, and conference room systems for corporate events, town halls, and executive meetings.
- Ensure proper signal flow and connectivity across AV components.
- Provide technical expertise for Microsoft Teams and WebEx platforms
- Troubleshoot platform issues during live sessions.
Conference Room Technology Support
- Perform necessary health checks on integrated conference room systems
- Troubleshoot issues with technology as they arise in a professional and efficient manner
- Perform upgrades and installation of technology within the environment.
Collaboration & Communication
- White-glove service with event organizers, IT teams, and external vendors to align technical requirements.
- Offer real-time support and problem resolution during events.
Equipment Management
- Maintain AV inventory and ensure equipment readiness.
- Perform routine proactive maintenance and escalate repair needs promptly.
- Support and troubleshooting for studio hardware/software and related AV needs
**Only those lawfully authorized to work in the designated country associated with the position will be considered.
** **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements.
** Benefits: For information and details on employment benefits offered with this position, please visit here.
Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity: For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law.
Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S.
Department of Homeland Security, U.S.
Citizenship and Immigration Services, Employment Verification Program (E-Verify).
(Posting required by OCGA 13/10-91.)
Not Specified
IT Service Desk Specialist (Desktop/Helpdesk)
Salary not disclosed
IT Service Desk Specialist Career Opportunity Our client who is a well-respected government agency is seeking an experienced IT Support Specialist.
This role will provide technical support to internal agency users in person, over the phone, and via remote tools.
The right candidate for this role will be highly skilled in troubleshooting, incident resolution, documentation, and possess a track record of providing exceptional customer service and satisfaction.
IT Service Desk Specialist Role and Responsibilities Serves as the primary escalation point for incoming queries and technical issues.
Manages and/or assigns projects and tasks toother team members as appropriate.
Advises, collaborates, and assists business units with system enhancements and modifications.
Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone system, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.
Effectively provides user support over the phone, in person, and via remote tools.
Responds to user requests promptly, demonstrating courtesy and respect for customers to ensure complete problem resolution and satisfaction through appropriate follow-up.
Assists users with information security and privacy questions; provides directions for the correct action.
Supports telecommunication devices and services; assists users on various vendor wireless networks and telephony.
Distributes and reviews user equipment required; updates inventory asset management systems with assigned equipment; ensures equipment is clean, up-to-date, and operational.
Provides installation and assistance for laptops, desktops, printers, scanners, cell phones, air cards, landlines, networks, and other assigned peripherals.
Troubleshoots end-user problems; troubleshoots desktop and network printing problems for various vendor printing devices.
May be asked to train users on IT hardware and software (e.g., laptops, printers, login, email, etc.) Creates user support documentation and instructions.
Multi-task, prioritize problems, and manage time to ensure the timely resolution of incidents.
This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions.
Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
Providing fault analysis to customers core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite.
IT Service Desk Specialist Required Skills and Experience Minimum of 2-3 years of IT technical support.
Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.
Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.
Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications.
Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.
Willing to work off-hours and weekends when required for projects or emergency support.
Experience installing, configuring, and supporting network printers and audio/visual equipment.
Effective use of ticketing systems to tracked document incidents (ServiceNow and Salesforce is strongly preferred).
Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills.
Strong team leadership, time management, and coaching and mentoring skills.
Excellent customer service and communications kills are a must.
Punctual and able to work onsite daily #RT #DICEJOBS
This role will provide technical support to internal agency users in person, over the phone, and via remote tools.
The right candidate for this role will be highly skilled in troubleshooting, incident resolution, documentation, and possess a track record of providing exceptional customer service and satisfaction.
IT Service Desk Specialist Role and Responsibilities Serves as the primary escalation point for incoming queries and technical issues.
Manages and/or assigns projects and tasks toother team members as appropriate.
Advises, collaborates, and assists business units with system enhancements and modifications.
Provides technical assistance and support for incoming queries and technical issues related to systems, networking, phone system, audio/visual equipment, computer software (e.g., Windows 10, Microsoft Office, various browsers), hardware, etc.
Effectively provides user support over the phone, in person, and via remote tools.
Responds to user requests promptly, demonstrating courtesy and respect for customers to ensure complete problem resolution and satisfaction through appropriate follow-up.
Assists users with information security and privacy questions; provides directions for the correct action.
Supports telecommunication devices and services; assists users on various vendor wireless networks and telephony.
Distributes and reviews user equipment required; updates inventory asset management systems with assigned equipment; ensures equipment is clean, up-to-date, and operational.
Provides installation and assistance for laptops, desktops, printers, scanners, cell phones, air cards, landlines, networks, and other assigned peripherals.
Troubleshoots end-user problems; troubleshoots desktop and network printing problems for various vendor printing devices.
May be asked to train users on IT hardware and software (e.g., laptops, printers, login, email, etc.) Creates user support documentation and instructions.
Multi-task, prioritize problems, and manage time to ensure the timely resolution of incidents.
This individual will work in a team environment, is responsible for IT support and Telcom tickets, and demonstrates an ability to communicate with agency personnel beyond providing and receiving instructions.
Desktop Technician will provide day-to-day local remote desktop support, receive inbound calls, answer questions, troubleshoot, and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
Providing fault analysis to customers core operating systems and platforms, providing support, and applying desktop fault resolution for the approved application suite.
IT Service Desk Specialist Required Skills and Experience Minimum of 2-3 years of IT technical support.
Strong knowledge and experience installing, configuring, replacing, and supporting network infrastructure equipment, including servers, workstations (Windows/Mac), switches, routers, cabling, VoIP systems, etc.
Technical expertise should include Windows 10/11, MS Office 365, Active Directory, SCCM, utilization of GPOs, Enterprise anti-virus solutions, Helpdesk ticketing systems, and Azure.
Proficiency with imaging laptop computers 20h2,21h2, Microsoft Office 2010, Cisco network, and other authorized desktop applications.
Knowledge and proficiency in Mobile device management, including IOS and Android devices operating systems Enterprise encryption solutions, Windows PC/laptop management via Active Directory, and related software.
Willing to work off-hours and weekends when required for projects or emergency support.
Experience installing, configuring, and supporting network printers and audio/visual equipment.
Effective use of ticketing systems to tracked document incidents (ServiceNow and Salesforce is strongly preferred).
Highly detailed and process-oriented with advanced troubleshooting, incident resolution, and documentation skills.
Strong team leadership, time management, and coaching and mentoring skills.
Excellent customer service and communications kills are a must.
Punctual and able to work onsite daily #RT #DICEJOBS
Not Specified
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