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At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview:
As the Executive Director of Dialysis Services, you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities:
- Patient Care: Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
- Human Resources: Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
- Budget and Planning: Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
- Policy and Procedures: Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
- Community Relations: Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications:
- Education: Bachelor's degree in Nursing (required); Master’s degree (preferred)
- Experience: At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
- Certifications: Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
- Skills: Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health:
- Impactful Work: Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
- Comprehensive Benefits: Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
- Relocation Assistance: Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location:
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. Those in international tax at PwC will provide advice and guidance to clients on structuring their global tax positions. Your work will involve analysing international tax laws and regulations to develop strategies that optimise tax efficiency and minimise risks for multinational businesses.
Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwC’s reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Lead in line with our values and brand.
- Develop new ideas, solutions, and structures; drive thought leadership.
- Solve problems by exploring multiple angles and using creativity, encouraging others to do the same.
- Balance long-term, short-term, detail-oriented, and big picture thinking.
- Make strategic choices and drive change by addressing system-level enablers.
- Promote technological advances, creating an environment where people and technology thrive together.
- Identify gaps in the market and convert opportunities to success for the Firm.
- Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firm's code of conduct, and independence requirements.
The Opportunity
As part of the International Tax Services Generalist - CS team you are expected to lead the way as technology-enabled tax advisors who provide benefits through digitization, automation, and increased efficiencies. As a Director you are expected to set the strategic direction and lead business development efforts, making impactful decisions and overseeing multiple projects, maintaining executive-level client relations. You are crucial in driving business growth, shaping client engagements, and mentoring the future leaders, while upholding PwC's reputation for quality, integrity, and inclusion.
Responsibilities
- Set strategic direction for technology-enabled tax advisory services
- Lead business development to drive growth
- Oversee multiple impactful projects
- Maintain executive-level client relationships
- Mentor and develop future leaders
- Shape the direction of client engagements
- Implement digitization and automation initiatives
- Adhere to tax regulations and standards
What You Must Have
- Bachelor's Degree in Accounting
- A Juris Doctorate (JD), Master of Laws (LLM), or Master's degree in Accounting or Taxation field of study can be considered in lieu of a Bachelor's Degree in Accounting
- 6 years of experience
- CPA, Member of the Bar or other tax, technology, or finance-specific credentials may qualify for this opportunity
What Sets You Apart
- Corporate and partnership taxation knowledge
- Assisting financial services companies with tax impact
- Tax structuring of funds and financial assets
- Enhancing tax efficiencies of cross-border flows
- Developing and sustaining meaningful client relationships
- Leading teams to generate vision and direction
- Utilizing automation and digitization in tax services
- Evaluating and negotiating contracts
- Leveraging pricing tools for strategies
The salary range for this position is: $150,000 - $438,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
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In this role, you will report to the Area Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.
Location: Summit, NJ
Shift: Monday-Friday 7:30 am -4:00 pm
Hourly Pay Range:
Benefits:
Health and Wellness: Medical, Dental, Vision and Wellness programs
Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
Recognition: Celebrate your peers and earn points to redeem on gifts and products
What we're looking for
Education:
High school diploma or GED required; Associates degree or undergraduate degree in business or science related field is preferred
Experience:
4 years of equivalent experience in customer service, purchasing, or account management.
Proven experience in managing associates and leading teams effectively.
GMP and GLP training is considered a plus.
Proficient in collaboration tools, with preferred experience using Microsoft Teams.
Familiar with Information Access systems and ERP platforms.
Demonstrates excellent customer service skills and maintains a professional, can-do attitude.
Basic understanding of purchasing processes and inventory management principles.
Strong commitment to safety, quality, and strict adherence to established protocols, policies, and procedures.
Highly adaptable and flexible, with the ability to manage multiple tasks efficiently.
Self-motivated and capable of working independently with a proactive, forward-thinking mindset.
Skilled in troubleshooting and resolving issues effectively.
Strong verbal and written communication skills, with the ability to collaborate across departments and engage with customers.
Knowledgeable in applying and administering company policies consistently.
Able to make sound business decisions with minimal guidance from management.
How you will thrive and create an impact
Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.
The Team Lead is responsible for overseeing the day-to-day operations of the onsite Scope of Work (SOW) in alignment with customer requirements at the customer location. This role supports and leads a small team of Avantor on-site personnel, serving as the primary point of contact for the customer. Typically dedicated to one customer and one site location, the Team Lead reports directly to a manager and actively participates in the work performed by the team.
In this role you will:
Coordinate and lead team efforts to execute tasks outlined in the SOW based on customer requirements.
Coach and motivate team members to meet or exceed performance goals, fostering individual and team development through mentoring.
Manage open order status reports, departmental metrics, and maintain SOPs/SOWs.
Provide training and serve as a backup for associates to ensure continuity of operations.
Perform administrative duties including timecard review, vacation scheduling, and contributing to performance management.
Create and maintain documentation such as SOPs, SOWs, SPIs, and KPIs.
Deliver customer reporting and conduct data analysis to support operational insights.
Act as a liaison between the customer, Avantor Services, and Avantor Sales to ensure alignment and satisfaction.
Perform additional duties as assigned to support team and customer success.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor?
Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
Pay Transparency:
The expected pre-tax pay for this position is
$51,500.00 - $83,375.00Actual pay may differ depending on relevant factors such as prior experience and geographic location.
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
For more information about equal employment opportunity protections, please view the Know Your Rights poster.
3rd Party Non-Solicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Avantor offers a comprehensive benefits package including medical, dental, and vision coverage, wellness programs, health savings and flexible spending accounts, a 401(k) plan with company match, and an employee stock purchase program. Employees also receive 11 paid holidays, accrue 18 PTO days annually, are eligible for volunteer time off and 6 weeks of 100% paid parental leave (except in states that offer paid family leave). These benefits may not apply to employees covered by a collective bargaining agreement or those subject to other eligibility rules.
As a Bilingual Customer Service Representative
- (Spanish-English) working remotely in Sacramento, CA, you’ll be a part of bringing humanity to business.
#experienceTTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! This position requires that you reside within 50 miles of Sacramento, CA.
What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months of customer service experience High school diploma or equivalent Great written and verbal communication skills in Spanish-English Computer experience High speed internet (> 15mbps) may be required for some programs What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Base wage starting at $18.48 per hour And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives Visit for more information.A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career.
Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates.
Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration.
Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth.
And while skills can be learned, your caring, supportive nature is what truly sets you apart.
At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way.
You'll report to Team Lead.
You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology.
Our work connects people and brands every day—and it starts with the talent behind the experience.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
