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Purpose: The Senior Director of Labor Relations supports the VP of Labor Relations by developing and implementing labor strategies, managing labor relations processes, ensuring compliance with labor laws, and effectively managing union relationships.

Essential Functions:

• Collaborates with senior leadership to develop and implement labor strategies and programs that address workplace disputes and promote a supportive work environment
• Develops and applies policies and procedures, supporting the implementation of best practices for various labor relations issues
• Administers the company’s labor strategy at both company and local levels and ensures systems and processes are in place for compliance; provides guidance on dispute resolution, including negotiations, grievances, and arbitration
• Develops and executes bargaining strategies that align with business objectives, working closely with senior Operations leadership and People & Culture
• Leads Collective Bargaining Agreement (CBA) negotiations, as well as the details of each CBA for effective budgeting and planning for assigned region
• Builds and maintains relationships with national and local union organizations; sets parameters for local union interactions
• Coordinates with Finance for CBA-related budgeting and economic considerations
• Partners with Training & Development to create effective management strategies through training and resource development
• Stays informed about current employment trends and regulations to maintain compliance with legal requirements; ensures that policies and procedures are updated as needed

Reporting Relationship: The Senior Director of Labor Relations reports into the Vice President of Labor Relations

Major Interdependencies: Legal, Operations, Finance, Marketing and Communications, Field HR, Training & Development, Total Rewards, and Business Development

Minimum Qualifications, Knowledge, Skills, and Work Environment:

Education and Experience: The combination of education and professional experience must exceed 10 years:

• In a leadership role: requires 5 years of experience setting Labor Relations strategy, influencing senior level partners, managing outside labor relations consultants and law firms, and maintaining union relationships
• In a technical role: requires 10 years first chair negotiating collective bargaining agreements, representing management in grievances and resolving labor relations issues
• A bachelor’s degree in a program related to the functional area can count for 3 of the ten-year requirement
• An MBA, JD, or a master’s level degree in a program related to the functional area can count for an additional 2 years of the ten-year requirement
• In the industry: 3-5 years of Hospitality, F&B and/or Retail experience
• 5 years of experience with Unite HERE

Specialized Training:

• Training that leads to an in-depth understanding of NLRA, and state and federal employment regulations and statutes
• Training that leads to an understanding of Canadian collective bargaining

Specialized Skillset/Competencies/Traits:

• Expert level negotiation, communication, and socialization skills
• Demonstrated ability to negotiate and implement labor agreements at a national level
• Strong business acumen with a strategic mindset for long-term labor relations decisions
• Demonstrated history of anticipating and balancing the needs of the business with the needs of complex stakeholders, the employee population and individual circumstances
• Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals
• Demonstrated experience exhibiting a continuous improvement mindset with the ability to optimize work processes and achieve positive results

Travel/Location:

• Location: This position can either be remote in the West Region of US or based at the F&B Center of Excellence in Bethesda, MD
• Travel: Requires up to 60% travel to airport locations

MSR Technology Group has been an Inc 500/5000 corporation for the last 7 years in a row. We have an urgent need for Employee Relations Specialist, and this is an Onsite role in 1600 W. Monroe St., Phoenix, AZ 85007. Please find the job details below.

Title: Employee Relations Specialist

Location: 1600 W. Monroe St., Phoenix, AZ 85007

Duration: Long Term Contract

Pay Rate: $38 per hour on W2

Skills:

• 4+ Years of experience in HR practices and Employee Relations Investigations
• Google Suite
• HR practices and employment laws, conducting ER related investigations, reviewing ER matters, familiarity with FMLA, ADA, etc.

Education:

• Bachelor's Degree

Position Summary

The Employee Relations Business Partner Contractor serves as the subject-matter expert, providing HR services and support to employees and managers on topics such as engagement, retention, benefits, and leaves. This role will support the unit in data and file management, compliance in developing metrics and data to support critical processes.

This role serves as a resource for resolving workplace issues, including conducting investigations. The position emphasizes fostering a positive, reciprocal employer-employee relationship and proactively resolving workplace issues before they escalate. The role administers HR policies, collects and maintains HR data, processes paperwork according to established procedures, and recommends improvements.

Essential Functions

The following functions are essential, with a significant emphasis on positive employee relations

and issue management:

1. Project Management/Contribution

• Leads and actively participates in projects with cross-functional teams as assigned to include: Developing, maintaining, and coordinating detailed project plans to define roles and assignments, metrics, process documentation, actions and minutes for internal and external stakeholders
• Monitors project and audited milestones
• Prepares written reports for internal/external stakeholders documents results, KPIs and quality improvement
• Establishes and maintains effective working relationships with stakeholders, managing expectations
• Coordinates and facilities meetings

2. Employee Relations and Conflict Resolution

• Fosters a Positive Work Environment: Proactively works to maintain a work environment where employees feel motivated, contributing, and valued.
• Manager Coaching and Support: Trains, coaches, and supports people managers to ensure the employer-employee relationship is one of reciprocal value.
• Workplace Monitoring and Analysis: Monitors and analyzes the employer-employee relationship through surveys, conversations, and other data, preparing reports to support and recommend positive employee relations solutions.
• Issue Resolution and Investigation: Resolves workplace disputes, conducts formal investigations into complaints when warranted, and provides guidance to managers on performance management.
• Consultation and Documentation: Manages the employee relations consultation process by documenting detailed, factual summaries of current concerns, including relevant dates, locations, and incident descriptions.
• Case Analysis: Collects and reviews all relevant case data, including performance appraisals, previous corrective actions (e.g., documented coaching, PIP, or MOC), and formal disciplinary actions (e.g., Letter of Reprimand, Suspension).
• Factor Assessment: Identifies and documents any mitigating or aggravating factors related to the concern, as well as the team member's response to coaching and feedback.
• Compliance: Ensures employee relations practices comply with applicable federal, state, and local laws and regulations, as well as ADOR Personnel Policies.

3. Policy Interpretation and Administration

• Proposes, drafts, implements, interprets, trains, and reviews personnel policies and human resources guidelines.
• Responds to employee and manager requests related to policy interpretation.
• Tracks and maintains awareness of past precedents and policy exceptions to ensure fair and equitable application of policies.

Requirements

Education & Experience

• Minimum of four years previous experience in human resources, and specifically, employee relations.
• Selective Preference: Bachelor Degree in Business, HR or related field.

Knowledge/Understanding

• In-depth knowledge of employment laws, rules, regulations, policies, and procedures pertaining to personnel administration and employee relations, FLSA, FMLA, ADA, and HIPAA.

Skills & Abilities

• Excellent verbal, written, and listening communication skills.
• Ability to work in a confidential manner, ensuring information is shared with internal and
• external individuals appropriately.
• Effective organization and time management and project management skills with the
• ability to manage multiple projects simultaneously and work in high-pressure situations.
• Ability to understand and solve problems by applying intermediate analytical skills,
• including collecting, organizing, classifying, and synthesizing data.
• Selective Preference: SPHR, or similar HR certification.

Must be proficient in computer skills and have knowledge of Google Suite

80% Remote - will be required to go onsite every other Monday, and other times as needed.

If you have the above skills/experience, please share your resume in confidence to:

Recruiter Name: Sravan

Email:

EOE

The Position

The Vice President of Colleague and Labor Relations serves as a strategic executive leader responsible for developing and executing comprehensive employee and labor relations strategies across a $15 billion healthcare organization. This role provides enterprise-wide leadership in proactively managing labor relations, including the strategic administration of existing collective bargaining agreements, while implementing evidence-based initiatives to foster positive employee relations, balancing employee advocacy with organizational objectives and maintain union-free status in non-represented facilities. A critical focus of this position is the design, implementation, and oversight of a centralized Colleague Relations Center of Expertise (COE) that delivers consistent, compliant, and high-quality employee relations support through a team of specialized practitioners.

ESSENTIAL FUNCTIONS

• Colleague Relations Center of Expertise Leadership: Design, build, and lead a centralized Colleague Relations COE staffed with specialized practitioners who provide standardized consultation, case management, and advisory services to key stakeholders, colleagues and leaders, ensuring consistent interpretation and application of policies across all facilities.
• Labor Relations Strategy and Contract Administration: Oversees all collective bargaining activities, contract negotiations, and union relationships. Serves as chief negotiator or strategic advisor during labor negotiations. Develop and execute a comprehensive labor relations strategy that includes proactive management of existing collective bargaining agreements, strategic preparation for contract negotiations, grievance resolution processes, and arbitration management while maintaining collaborative relationships with union leadership. Monitors labor law developments and ensure organizational compliance with all applicable regulations in collaboration with Jefferson's legal department.
• Union Avoidance and Positive Colleague Relations: Build and directs the colleague relations function including workplace investigations, conflict resolution, and disciplinary processes. Establishes frameworks for addressing colleague concerns, complaints, and performance issues consistently and fairly. Develops programs to improve colleague satisfaction, reduce turnover, and strength manager-colleague relationships. Lead enterprise-wide initiatives to maintain union-free status in non-represented facilities through proactive colleague engagement strategies, vulnerability assessments, leadership training, early warning systems, and programs that address colleague concerns before they escalate.
• Policy Development and Compliance: Establish and maintain enterprise-wide colleague relations policies, ensuring alignment with federal, state and local labor laws (including NLRA, FLSA, Title VII, ADA, and FMLA), regulatory requirements, and accreditation standards while providing expert guidance on complex employment matters and emerging legal trends.
• Investigations and Risk Mitigation: Identifies and mitigates employment-related risks. Oversee standardized investigation protocols for colleague complaints, misconduct allegations, and policy violations, ensuring thorough documentation, appropriate corrective actions, and mitigation of organizational risk and liability. Partners with legal counsel on complex matters and litigation management.
• Leadership Development and Training: Builds and leads a high-performing colleague and labor relations team. Provides coaching and guidance to HR business partners and managers with the best practices for colleague relations. Design and deploy comprehensive training programs for leaders at all levels on positive employee relations practices, labor law fundamentals, union awareness, effective communication, and conflict resolution to build organizational capability.
• Analytics and Reporting: Establish robust metrics, dashboards, and reporting mechanisms to monitor employee relations trends, case volumes, resolution outcomes, and labor relations health indicators, translating data into actionable insights for executive leadership.
• Executive Partnership and Stakeholder Management: Serve as a trusted advisor to the CHRO, C-suite executives, and Board of Directors on colleague and labor relations matters, representing the organization in external forums and maintaining relationships with legal counsel, regulatory agencies, and industry peers.

REQUIRED QUALIFICATIONS

Education

• Bachelor's degree in Human Resources, Labor Relations, Business Administration, or related field required.
• Master's degree in Human Resources, Labor and Employment Relations, Business Administration, or Juris Doctor strongly preferred.

SE#510776099

The Associate & Labor Relations Partner is a key member of the Associate and Labor Relations Center of Excellence (COE), reporting directly to the Manager of Associate & Labor Relations. This role is instrumental in cultivating a positive, compliant, and inclusive workplace by leading complex employee relations investigations, supporting labor relations strategy, and ensuring consistent application of policies and procedures. The Partner plays a critical role in resolving workplace concerns, managing union relationships, and supporting organizational compliance with employment laws and collective bargaining agreements.

Key Responsibilities:

• Associate Relations:
• Serve as the primary investigator for complex employee relations matters, including allegations of misconduct, harassment, discrimination, and retaliation.
• Conduct thorough, impartial investigations and prepare detailed documentation and recommendations.
• Provide coaching and guidance to managers on performance management, corrective action, and conflict resolution.
• Support the resolution of EEOC claims and other regulatory complaints in collaboration with legal and compliance teams.
• Labor Relations:
• Lead or support the negotiation of collective bargaining agreements (CBAs), ensuring alignment with organizational goals.
• Serve as a liaison with union representatives to maintain positive labor-management relationships.
• Manage grievance and arbitration processes, ensuring timely and fair resolution in accordance with CBAs and policies.
• Provide guidance to leaders on contract interpretation and labor-related matters.
• Policy & Compliance:
• Ensure consistent application of HR policies and procedures across all employee and labor relations matters.
• Monitor trends in associate relations and labor activity to identify risks and recommend proactive solutions.
• Support compliance with federal, state, and local employment laws, including Title VII, ADA, FMLA, and NLRA.
• Training & Development:
• Assist in the development and delivery of training for leaders on topics such as investigations, documentation, conflict resolution, and labor relations fundamentals.
• Promote awareness and understanding of policies, procedures, and best practices across the organization.
• Organizational & Operational Support
• Partner with HR Business Partners and leaders to support a positive workplace culture and address emerging concerns.
• Complete special projects and other duties as assigned to support the goals of the Associate & Labor Relations COE.

Job Qualifications:

• Education & Experience:
• Bachelor’s degree in Human Resources, Industrial Relations, Business, or a related field preferred.
• Advanced HR certifications (PHR, SPHR, SHRM-CP) preferred.
• Minimum of 5 years of progressive HR experience, including at least 2 years of direct labor relations experience.
• Demonstrated experience conducting workplace investigations and managing complex associate relations issues.
• Experience with union negotiations and grievance handling required.
• Experience in a COE environment or within a complex, regulated industry is a plus.
• Skills & Abilities:
• Strong knowledge of employment and labor laws, including EEOC regulations and collective bargaining processes.
• Proven ability to conduct sensitive investigations with discretion, fairness, and professionalism.
• Exceptional interpersonal, communication, and conflict resolution skills.
• Ability to build trust and credibility with associates, leaders, and union representatives.
• Proficiency in Microsoft Office and HRIS systems.

The Manager of Employee Relations & HR Operations serves as a key operational leader within the Human Resources department, overseeing employee relations activities and supporting HR operational processes across the organization. This role provides guidance to leaders and employees on workplace concerns, policy interpretation, and performance management practices. The Manager partners closely with HR leadership to ensure employee relations matters, workplace investigations, and disciplinary actions are handled consistently, fairly, and in compliance with organizational policies and applicable employment laws. The position also plays an important role in identifying workplace trends, supporting labor relations activities, and promoting effective HR practices that contribute to a positive and productive work environment.

Minimum Education

• 
  
• Bachelor’s Degree in Human Resources, Business Administration, related field or equivalent combination of education and experience.
  

Minimum Work Experience

• 
  
• 5 years progressive Human Resources experience, including employee relations responsibilities*
  
• Experience working in unionized or labor relations environments preferred.
  
• Healthcare or regulated industry experience preferred.
  

* An equivalent combination of education, training and relevant experience that demonstrates the ability to perform the essential functions of the position may be considered at the discretion of RRMC).

Required Licenses/Certifications

• 
  
• Professional HR Certification from SHRM or HRCI. 
  

Required Skills, Knowledge, and Abilities

• 
  
• Strong knowledge of employment law and HR compliance.
  
• Ability to conduct and document workplace investigations.
  
• Experience working with Human Resources Information Systems (HRIS); Workday experience preferred.
  
• Proficiency with Microsoft Office applications, particularly Excel, for reporting and documentation.
  
• Ability to analyze employee relations trends and workplace data to identify organizational risks and improvement opportunities.
  
• Demonstrated ability to facilitate workplace conflict resolution and mediation.
  
• Excellent communication and interpersonal skills.
  
• Strong organizational and documentation skills with the ability to manage multiple employee relations matters simultaneously.
  

Salary Range = $97,000 - $142,000

Compensation details: 97 Yearly Salary

PI802847ae948a-37344-40005350

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis USA, part of the Lactalis family of companies, is currently hiring a US Consumer Relations Manager based in Londonderry, New Hampshire.

As a Consumer Relations Manager, the role will carry out responsibilities such as but not limited to leading the company's strategy and operations related to consumer feedback, complaints, inquiries and product experience insights. Oversight of the Lactalis USA Consumer Relations Contact Centers operations providing excellent consumer service and care. The CR Manager plans, implements and maintains operational standards and systems, performance objectives, budgets, and staffing. He/She is responsible for resolving consumer issues while representing the interests of both the consumer and the Lactalis USA divisions. Capturing and providing quality and actionable consumer complaint data and feedback to drive continuous improvement.

The role includes implementation of Lactalis Group procedures . Additionally, the Consumer Relations Manager will collaborate with Industrial, Quality, Legal and Regulatory, Marketing and R&D to align duties with the company's goals and values.

From your EXPERTISE to ours

Key responsibilities for this position include:

Call Center Operations

• Review company policies and implement them effectively and efficiently
• Develop and implement consumer service policies and procedures
• Establish and oversee the achievement of consumer service levels/functional KPIs
• Evaluate current CR tools, resources and system in place, prepare and implement a plan for improvement of the consumer call center service quality and efficiency
• Liaise with company management to support and implement growth strategies
• Lead consumer call center integration projects within the parent company network
• Coordinate and manage consumer service projects and initiatives (e.g. satisfaction surveys)
• Develop and manage budget and department expenses
• Manage CR database and other CR tools (e.g. live chat and phone system). Work with external vendors and IS/IT to resolve system issues
• Direct the daily operations of the consumer relations teams
• Manage Cheese Division call center team in Chicago, including regular visits to the office to provide support
• Plan, prioritize and delegate work tasks to ensure proper functioning of the department
• Monitor industry best practices including AI and implement continuous improvement projects
• Ensure product repositories are up to date and information is available for agents
• Create training content to improve agent efficiency & soft skills

Consumer Contact Management

• Oversee daily management of consumer inquiries, complaints, and feedback through phone, email, digital channels
• Ensure timely, accurate, respectful, and brand aligned responses to all consumer contacts
• Maintain Lactalis standards for response times and issue resolution
• Monitor accuracy of the CR database and of consumer feedback reports
• Partner with Legal and Regulatory Teams to handle complex and escalated consumer complaints for all Lactalis US divisions
• Analyze and report product issues and consumer feedback trends for all the Lactalis US divisions
• Oversee CR protocols for dealing with "consumer threats" and "product emergencies", working closely with all Lactalis US divisions Legal, Crisis Management, Quality Assurance, and Communications Leads
• Oversee communications to consumers. Work closely with each Lactalis US division Quality Assurance, Marketing and Regulatory to prepare standard responses and product talking points, and update them on a regular basis
• Attend and participate in business meetings, and contribute to work objectives
• Support products, marketing programs and company initiatives. Understand and communicate product features and benefits, key business practices, and subjects at the heart of the company's mission
• Perform other duties as assigned

Supervisory Responsibilities

The incumbent is responsible for the overall direction, coordination, and evaluation of Lactalis USA consumer call centers in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

Education

• Bachelor's degree is required.
• Majors in Business Management, Communication, Nutrition or related field is preferred.

Experience

• 5+ years as a consumer contact center manager in a CPQ company experience is required. Experience is a Food company is preferred

Certifications and specific knowledge

• Knowledge of Excel, Power Point, Power BI are recommended
• High proficiency in CRM and data management tools is required

Work Conditions

• Travel is required occasionally.
• Extended hours may be necessary depending on the project's needs.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Position Overview

The Office of Development at Scouting America is seeking a detail-oriented and relationship-focused professional to serve as a Donor Relations & Stewardship Coordinator.

The Donor Relations & Stewardship Coordinator will aid in the department’s goals to create and maintain positive donor stewardship and relationships within Scouting America. This organized and efficient individual will work closely with the Manager of Donor Relations and Stewardship and the development team by providing administrative and logistical support. This position requires excellent communication skills, attention to detail, and a commitment to building lasting relationships with donors. The coordinator will assist with implementation planning to expand relationships with Scouting America donors and prospects, encourage future gifts by providing stewardship for past gifts, and heighten communication and interaction between the Office of Development and donors of Scouting America.

Responsibilities

• Maintains records related to donor recognition and giving societies, including processing recognition requests and ensuring donor recognition lists are accurate and current within the CRM system.
• Coordinates stewardship fulfillment, including maintaining stewardship inventory and assisting with distribution of donor recognition items.
• Supports donor engagement and stewardship events by assisting with logistics and coordinating attendee information.
• Maintains and tracks philanthropic engagement team invoices, including organizing and monitoring invoice records in Microsoft Excel and assisting with expense reporting and internal documentation.
• Assists with preparing stewardship reports and recognition materials for donors, fund recipients, and Office of Development leadership.
• Assists in implementing the donor stewardship strategic plan through coordination of stewardship activities, communications, and recognition efforts.
• Assists in analyzing and summarizing detailed data reports for donors, fund recipients, Office of Development leadership team, and other stakeholders.
• Stays abreast of system software updates to improve overall productivity and efficiency and assists with training donor relations staff (i.e. AI, CRM, webinars, etc.).\
• Forges strong working relationships with Scouting America colleagues in development, grants management, programs, marketing and communications, and organizational leadership.
• Maintain working knowledge of best practices in donor stewardship across the non-profit community.
• Performs other job-related duties as assigned.

Competencies

• Knowledge of: Nonprofit fundraising principles and best practices; donor stewardship and cultivation techniques; data management and security practices; the mission and programs of the Boy Scouts of America and the National Scouting America Foundation; tax implications of charitable giving; and philanthropic trends and research.
• Skill in: Excellent communication and interpersonal skills, both written and verbal; relationship building and management skills; active listening and empathy; project management and organizational skills; time management and ability to meet deadlines; Data analysis and reporting skills; proficiency in Microsoft Office Suite and donor management software; and research and analytical skills.
• Ability to: Communicate effectively with donors, volunteer leaders, and throughout the organization; travel five percent of the time; cultivate trust and rapport with donors; work independently and as part of a team; handle confidential information discreetly; ensure strong attention to detail; commit to the mission of the National Scouting America Foundation; and work in a fast-paced environment.

Education

Bachelor’s degree in communications, marketing, nonprofit management, or a related field.

Qualifications

• 1-2 years full-time stewardship position with background dealing with alumni, prospective donors, donors.
• Must pass a criminal history background check.

Any work-related experience resulting in acceptable proficiency levels in the above Minimum Qualifications is an acceptable substitute for the above-specified education and experience requirements.

Preference

• Non-profit event management and/or coordination experience preferred, but not required.
• Proficiency in donor management software and databases and Microsoft Office products.
• Experience with Adobe products is a plus, but not required.

International Education Corporation is a leader in post-secondary education, and we are currently seeking an Employee Relations and Training Manager to join our Human Resources team. This is a 100% on-site role and works out of our corporate office in Irvine, CA.

Role Summary

The Employment Relations and Training Manager leads the programs that shape how employees and managers experience the organization. This role oversees employee relations, performance management, manager training, and new manager onboarding, ensuring leaders are equipped, supported, and aligned with company expectations. The ideal candidate is a trusted advisor who balances empathy with sound judgment and can build scalable people programs that strengthen culture and performance.

Key Responsibilities

Employee Relations

• Serve as the primary contact for employee relations matters, offering guidance, conflict resolution, and coaching to employees and managers.

• Conduct fair, timely investigations into workplace concerns, including harassment, discrimination, performance issues, and policy violations.

• Write clear, comprehensive investigation reports that document allegations, timelines, evidence, witness statements, findings, and recommended actions.

• Identify patterns and recommend proactive strategies to improve culture, engagement, and retention.

• Partner with the legal department as needed.

Training & Development / Performance Management

• Develop and deliver monthly manager training programs in areas such as communication, coaching, delegation, and conflict resolution.

• Create practical tools, guides, and resources that help managers navigate people related responsibilities.

• Evaluate training effectiveness and adjust programs based on feedback and evolving business needs.

• Partner with cross functional teams to build a consistent, scalable onboarding curriculum for new leaders.

• Monitor feedback from new managers and implement improvements to accelerate readiness and confidence in their roles.

• Lead design, execution, and continuous improvement of the company’s performance management processes. Coaching managers on goal setting, feedback, performance conversations, and development planning.

• Analyze performance trends and partner with leadership on talent planning and capability needs.

Other Duties

• Create, update, and maintain company-wide policies and procedures to support compliance, clarity, and operational consistency.

• Lead and support special projects that enhance HR programs, employee experience, and organizational effectiveness.

Qualifications

• 5+ years of experience in HR, People Operations, or a related field, with direct experience in employee relations and performance management.

• Excellent communication, conflict resolution, and interpersonal skills, demonstrating an ability to earn trust and work successfully on a broad spectrum of employee relations issues.

• Experience managing grievances and conducting investigations in a multi-site multi-state organization.

• Strong knowledge of employment laws and HR best practices.

• Experience designing and facilitating training programs.

• Proven ability to write clear, objective, and legally sound investigation reports.

• Thorough understanding of state and federal employment laws.

• High attention to detail and ability to manage multiple, competing priorities simultaneously.

• Ability to handle sensitive information with discretion and professionalism.

• Comfortable working in a fast-paced environment.

IEC is an employee-owned company and we offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that includes Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.

If changing students’ lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!

Octapharma Plasma offers professional opportunities that make a meaningful difference. We enhance the lives of patients who need our life-saving medicines. We reward the donors who provide the plasma we collect to make them. And we inspire growth and development in the teams at our donation centers, offices, and labs. We invite you to do the same in this role:

Employee Relations Partner -Remote

This Is What You’ll Do:

• Builds collaborative relationships with key stakeholders across the organization, demonstrates a strong understanding of the business model, identifies critical challenges and opportunities, and assesses the impact from an employee relations perspective.
• Maintains in-depth knowledge of trends, best practices, regulatory changes and legal requirements related to day-to-day management of team members, reducing legal risks and ensuring regulatory compliance. Partners with legal counsel as needed/required.
• Provides advice and counsel to managers and employees regarding behaviors, skills, and performance, including individual and team development, business decision-making, problem-solving and work place practices.
• Possesses strong mediation skills in order to facilitate problem/resolution conversations between employees and leadership.
• Owns and resolves complex and non-complex employee relations issues. Responsible for intake of complaints, investigating the allegation, developing an investigation plan, conducting effective interviews and data collection, completing a written summaries, and effectively communicating with relevant parties. Monitors processes and practices to ensure appropriateness, fairness and documentation that supports outcome.
• Analyzes data and trends to proactively identify strategies (i.e., training, policy changes) to optimize business performance and mitigate future risk in partnership with stakeholders from the HR team.
• Responsible for unemployment functions, such as claim responses and related hearings.
• Participates in the response to EEOC Claims for assigned client groups.
• Prepares monthly metric reports of Employee Relations activities.
• Maintains confidentiality of all sensitive and confidential information and/or activities.
• Provides assistance to Human Resources leadership on other tasks and projects as required.

This Is Who You Are:

• A natural leader who displays strong character and integrity
• Excellent interpersonal skills, strong written and verbal communication skills
• A person committed to excellent customer service all day, every day
• Excited to teach, learn, and advance with a growing organization
• Self-motivated and willing to assume the initiative
• Attentive to every detail
• Capable of thriving while working independently

This Is What It Takes:

• Must be in the California market.
• Minimum of a Bachelor’s degree in Human Resource Management or a related discipline. Related HR certifications (such as a PHR or SHRM-CP) preferred.
• Minimum of three years of experience in Human Resources with a focus on Employee Relations.
• Experience providing advice and recommendations on matters to key stakeholders.
• Demonstrated experience in handling complex employee relations issues, conducting investigations and providing guidance on HR policies and procedures.
• Strong understanding of labor laws, employee regulations and HR compliance requirements.
• Proven experience leveraging data and insights to identify trends and developing solutions for sustained improvement.
• Requires excellent interpersonal skills, strong written and oral communication skills, leadership, customer service focus, self-motivation, and ability to perform multiple tasks with minimum supervision.
• Ability to adapt to changing priorities and respond to problems timely.
• Ability to use all Microsoft Office software, including: Word, Excel, and Power Point. Experience using various HRIS systems.
• 10%-20% travel required.

Do Satisfying Work. Earn Real Rewards and Benefits.

We’re widely known and respected for our benefits and for leadership that is supportive and hands-on.

• Formal training
• Outstanding plans for medical, dental, and vision insurance
• Health savings account (HSA)
• Employee assistance program (EAP)
• Wellness program
• 401 (k) retirement plan
• Paid time off
• Company-paid holidays
• Personal time

More About Octapharma Plasma, Inc.

With donation centers and team members throughout the U.S., Octapharma Plasma, Inc. collects plasma to create life-saving medicines for patients worldwide. We are growing at an impressive pace, and so is the positive impact of our work. Our community relies on teamwork, compassion, and expertise to get things done the right way, while making a meaningful difference in the lives we touch.

INNER SATISFACTION.

OUTSTANDING IMPACT.

Introduction

At Fluor, we are proud to design and build both projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and supports innovative solutions that help us build a better world together.

Job Summary

Based in Moreno Valley, California, the Senior Industrial Relations Manager is a field-based role supporting industrial relations for a construction project. The position works closely with site leadership, and the position is directly responsible for administering the project labor agreement for the Moreno Compressor Modernization project working with the San Bernardino and Riverside counties building and construction trades council. Duties to include, conduct pre job meetings, hold monthly labor management meetings and spend time in the field as needed supporting the project.

Key Responsibilities

• Serve as the primary onsite authority for labor and industrial relations across construction sites.

• Work closely with construction staff to understand daily crew needs, labor challenges, and execution constraints.

• Support craft deployment, workforce planning, and ramp-up/ramp-down activities aligned with construction schedules.

• Partner with Safety and Construction leadership to address workforce behavior concerns impacting job site conditions.

• Interpret and apply labor agreements, project labor requirements, and craft-jurisdiction provisions to support consistent and compliant site operations.

• Address workforce issues, craft disputes, and labor-related concerns promptly to maintain workforce stability and minimize impacts on construction activities.

• Ensure compliance with labor laws, collective bargaining agreements, wage and hour regulations, and project-specific labor policies.

• Support audits, investigations, and reporting related to labor practices, subcontractor compliance, and workforce governance.

Job Requirements

• High School Diploma or GED.

• Minimum 10 years of progressive human resources, industrial relations, or labor relations experience supporting large construction sites within EPC, heavy industrial, or infrastructure environments.

• Strong experience working directly with craft labor, construction staff, and multi-craft workforce environments.

• Knowledge of labor laws, collective bargaining agreements, craft jurisdictions, and construction-specific workforce practices.

• Demonstrated ability to resolve onsite labor disputes and maintain workforce stability in fast-paced construction settings.

Other Job Requirements

• Ability to build strong working relationships with construction teams, craft labor, and workforce partners.

• Effective communication skills for interacting with field leadership and resolving labor-related issues.

• Strong problem-solving skills with the ability to respond quickly to workforce challenges and site-level labor conditions.

• Ability to interpret, apply, and explain complex labor documents and workforce policies.

• Capacity to work in active construction environments.

Preferred Qualifications

• Bachelor’s degree in human resources, Industrial Relations, Labor Studies, Construction Management, or a related field.

• Labor relations experience in the Southern California construction market is highly preferred.

• Experience collaborating with apprenticeship programs, labor councils, and regional construction industry workforce partners.

• Strong communication, conflict resolution, and field leadership skills.

Work Environment

• Field-based role supporting construction projects in the Moreno Valley, CA region.

• Work performed in active construction environments with regular interaction among craft labor, field supervision, and construction leadership.