Regent Properties Jobs in Usa

M

Property Manager

Salary not disclosed

New York, NY 3 days ago

MD Squared Property Group is a leader in providing top tier property management services, specializing in managing both rental and condominium buildings throughout New York. We pride ourselves on our hands-on, responsive approach and our commitment to building strong relationships with clients and tenants. Many years of experience has shown us that we do more than manage properties; we manage communities — we treat the properties we manage as if they were our own. We are searching for an experienced property manager who can help them (and us) thrive.

Property Manager

The ideal candidate will be an experienced property manager who shares our values. This person will be assigned several properties, which will require time for site visits and meetings. In addition to managing the day-to-day operations of each property, the property manager will negotiate with vendors, work with the leasing department, oversee maintenance, and attend board meetings. If you thrive in fast pace environments, we want to talk to you.

Hiring for a rental portfolio.

Must have residential property management experience.

Objectives of this Role

Forge relationships with property owners, boards of directors, contractors, and building occupants, executing proactive oversight, maintenance, and problem prevention
Work with accounting, revenue control, leasing, and tax departments, and various other professionals in effectively resolving tenant issues, disputes, and contracts
Understand and maintain building systems by contracting for repairs and service, in order to competently prepare specifications and competitively bid on large maintenance projects and service agreements; review alternation agreements
Manage annual budgets, schedule expenses, initiate corrective measures, and prepare reports by collecting, analyzing, and summarizing data
Provide timely and effective service and accessibility while complying with federal, state, and local regulations

Daily and Monthly Responsibilities

Perform regular site visits, monitoring all on-going maintenance/construction projects performed by external contractors, including current required insurance certificates
Manage daily property requirements and maintain long-range capital improvements planning through regular inspections of property for damage, contractor effectiveness, and areas of improvement
Work cooperatively with vendors and contractors, with tenant coordination, to expedite the completion of work, and prepare the team to respond in emergency and crisis situations
Manage and plan property operating budgets, controlling property income and expenses, and complete required reports including weekly, monthly, quarterly leasing, variance, and capital reporting
On the condo/co-op side, attend board meetings and present routine reports, including activity reports, variance reports, property inspections, roof inspections, and lighting reports

Skills and Qualifications

Knowledge of state and federal property regulations
Stress-management, time-management, and problem-solving skills
Thorough understanding of creating and maintaining budgets
Ability to travel and work an unpredictable schedule
Strong verbal and written communication skills
Residential (rentals) experience is a must

Preferred Qualifications

Bachelor’s degree preferred
Proficient computer skills, including property management software
Established relationships with contractors and service providers
Negotiation and conflict-management skills

What we offer:

Challenging the status quo of how we manage properties includes changing the way we hire and develop our managers and staff.
As a full time team member you will have access to full comprehensive benefits, including but not limited to, health, dental, vision, life and disability plans.
You will also be eligible for paid vacation, 11 paid federal holidays, sick pay, a retirement contribution with a company match and other employee related discounts for services.

Compensation range is based on relevant prior experience and complexity of portfolio.

Not Specified

T

Vice President, Commercial Property Management

🏢 Tarantino Properties, Inc.

Salary not disclosed

Houston, TX 3 days ago

Tarantino Properties is looking to add a Vice President, Commercial Property Management to join our growing company in Houston, Texas.

Tarantino Properties is a full-service real estate company specializing in income producing real estate. Founded in 1980, our company provides a full complement of property management, brokerage, leasing and renovation services for commercial, residential and senior living properties throughout the United States.

At Tarantino Properties, we have the people, the tools, the experience, and the expertise to accommodate a wide variety of real estate investment and management requirements. We specialize in commercial office leasing, apartment management, senior living management, retail space, flex, industrial and warehouse properties. We work with our clients to develop the business plans and make the key decisions that will help them ultimately reach their goals, because we only succeed when our clients do.

Tarantino Properties, Inc. has been recognized by the Institute of Real Estate Management (IREM®) as an ACCREDITED MANAGEMENT ORGANIZATION® (AMO®). As one of the elite group of nearly 540 firms that meet the stringent qualifications for accreditation, Tarantino Properties, Inc. has been nationally recognized by IREM as an outstanding real estate management organization for its commitment to integrity and professionalism in the real estate industry.

We pride ourselves on the long-term relationships we have developed with our clients as well as the stability of our staff. Over the years we, our people have gained detailed knowledge of the properties they oversee. This knowledge enables us to increase our effectiveness and deliver a high level of personalized service and responsiveness-yielding outstanding results for our owners and their properties.

Responsibilities

• Identifying new opportunities, building relationships, and driving portfolio growth

• Strategic planning, operational oversight, and financial management.

• Developing and implementing comprehensive strategies to enhance property value, including tenant satisfaction initiatives, cost-effective maintenance programs, and capital improvement projects.

• Overseeing daily operations of commercial properties to ensure efficient management and maintenance.

• Maximizing occupancy rates and rental income through property management strategies, policies, and procedures.

• Managing vendors and developing key performance indicators to ensure all properties are maintained in top condition.

• Employing contractors to repair and maintain the building, plumbing, electrical, HVAC, and operating equipment.

• Leasing vacant commercial space, preparing leases and abstracts, billing monthly rents, and inputting data into LoopNet.

• Performing a variety of maintenance and construction duties involving HVAC systems, plumbing, electrical, and structural building maintenance.

• Preparing financial reports, operations and capital budgets, quarterly re-forecasts, and reconciliations.

• Implementing a preventive and operational maintenance program geared to the specific needs of properties within the assigned portfolio.

• Preparing annual operating and capital budgets and year-end reconciliations, ensuring operational compliance with industry and corporate standards.

• Overseeing and maintaining all new lease and lease renewal practices.

• Collecting all accounts receivables.

• Fielding, tracking, and following up on building maintenance issues.

• Performing quarterly property inspections and making detailed quarterly reports.

• Setting up new lease files and administering move-in and move-out procedures, inspections, and reports.

• Tracking Certificates of Insurance for tenants and vendors.

• Establishing, adjusting, and maintaining lease activity on Project Summary Reports and Rent Roll Reports.

• Preparing and submitting annual operating expenses reports.

• Abstracting leases, amendments, and certificate of insurance forms.

• Supervising on-site management employees to ensure optimum performance.

Requirements

• Bachelor's degree in business administration, real estate, or a related field

• Texas Real Estate Sales Agent License Required

• 4+ years of experience in commercial property management

• Certifications such as Certified Property Manager (CPM) designation and Real Estate Management (IREM) certification are a plus.

• Proficient in Yardi

• Strong leadership, communication, and negotiation skills

• Financial management, strategic planning, and problem-solving skills

• A solid understanding of property management principles, real estate laws, and market trends is essential

Why People Love Working Here:

People are at the heart of what we do every day. At Tarantino Properties, we invest in our people. Whether you are starting out your career or joining later in your journey, we are excited to help you grow every step of the way. Tarantino is a company focused on growth and opportunity. Tarantino offers more than just a job, but a career that makes you a part of our foundation and our family.

Our success is because of your success. We are united by our core values of respect, integrity, and discipline, and by our common commitment to enhancing communities and maximizing value for our clients. We recognize that our goals are achieved through the incredible efforts of our team members.

Our Perks & Benefits:

Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

COMPETITIVE PAY
MEDICAL AND RX
PAID TIME OFF
RETIREMENT AND 401K
SHORT-TERM DISABILITY
LONG-TERM DISABILITY
VOLUNTARY LIFE
VISION
DENTAL
AFLAC
EMPLOYEE APARTMENT DISCOUNT

Not Specified

S

Assistant Property Manager

✦ New

🏢 St. John Properties, Inc.

Salary not disclosed

Frederick, MD 1 day ago

Job Summary:

The APM works with St. John Properties personnel, tenants, contractors, vendors and the general public to manage and/or assist his/her property, portfolio and fellow Property Managers. The APM is on call 7 days a week and 365 days a year to respond to emergencies. The APM must be very familiar with the tenants, the building and know what the Landlord and tenant lease requirements are and enforce such requirements. The APM’s number one priority is to build value within their portfolio by exercising the following duties:

Job Duties:

Tenant Retention and Satisfaction

Make regular visits to all tenants to address any problems and build good relations with tenants at all buildings. The APM, in coordination with their assigned Property Manager(s) will visit all tenants at least 2 times per year; once between January 1 and June 30 and once between July 1 and December 31, as part of the tenant retention and outreach program; visit all new tenants or existing tenants who renew, within one week of their move in date; visit all expiring tenants six (6) months prior to expiration to understand and address any open issues prior to renewal discussions. Additionally, tenant problems or complaints will be brought to the attention of the Senior Vice President of Property Management

The APM, in coordination with their assigned Property Manager(s) shall respond to all tenant problems or complaints within one (1) hour of any service call and no later than three (3) hours of the service call or contact by tenant. All tenant calls, shall be followed up on to ensure prompt and complete tenant satisfaction.

The APM shall make themselves aware of tenant maintenance calls made to Tenant Maintenance Coordinators.

Revenue and Expenses

The APM shall assist their PM(s) with and monitor the work of the Lease Administrators to ensure that the Lease Administrators bill tenants correctly for CAM, taxes, insurance and other services provided, collect all rents due from tenants and enforce all lease requirements.

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Work with Lease Administrators to monitor tenant payments and help with timely collection of all open balances. Continually negotiate, bid and supervise all service contracts for the properties to ensure that we are receiving the best possible service at the most competitive market price at the highest level of quality. Follow and exercise scheduled budget expenses.

Review and approve all invoices and purchase orders. Administer prompt payment to vendors or contractors for products or services rendered. Research all problem invoices to provide an expeditious solution. Research all utility invoices and spread sheets for problems, trends and accuracy.

Physical Building

Working with the Director of Property Managers and their PM(s), the APM shall identify, evaluate and implement capital and operating projects for the properties as they are planned. Solicit specifications and proposals for minor and major improvements based on the budget schedule. Recommend and implement improvements to increase value by reducing expenses and or increasing income.

Perform semi-annual building evaluations for each building and work with the Senior Vice President of Property Manager(s) to review problems and opportunities and to improve the property’s value. Each building evaluation will be set on a schedule for completion and periodic review.

Conduct housekeeping, safety, security and night inspections on a monthly basis to ensure the

Properties and buildings are well lit, clean, and safe for the tenants and general public.

As needed fill out incident reports and insurance claim reports to be filed with the Firm

Administrator and submitted to the insurance adjuster.

Assist PM(s) in inspecting all vacant spaces on a weekly basis. Spaces must be clean and present an excellent first impression to prospective tenants.

Leasing

The APM shall assist their PM(s) in inspections of all vacant spaces within 48 hours of the tenant vacating, fill out a vacancy report and commence preparation of space(s) for leasing.

Personnel

Work harmoniously with the Director of Property Managers, Lease Administrators and Tenant Maintenance Coordinators to be aware of all maintenance, financial and tenant issues.

Administrative

Send out correspondence as needed to confirm and follow up on actions as well as memos to tenants in various buildings to communicate information on a regular basis.

Meet biweekly with Property Managers and Lease Administrators to review AR aging reports.

Working with PM’s, prepare and submit annual expense budgets each Fall by calling all service contractors and soliciting prices by October 31, of each year for the coming year. Additionally, assist the PM(s) in soliciting 3 bids from all service contractors that have indicated they will increase their rate for the next year.

Financial

Review and fully understand each property’s expenditures each month and operate each property within the budget. Discuss budget variances with the Senior Vice President of Property Management on a quarterly basis.

Roles and Responsibilities:

The Assistant Property Manager is responsible for overseeing all operations of their portfolio. This role requires the ability to work with all employees within St. John Properties.

Job Qualifications:

1-3 years’ experience in commercial real estate management preferred
BA/BS degree required; Accounting experience a plus
Proficiency in Microsoft Office Suite including Outlook, Word, Excel
Experience in MRI preferred
Must possess strong verbal and written communication skills
Excellent organizational skills and continual attention to detail
Demonstrate ability to work independently as well as in a team environment
Ability to handle confidential information appropriately
Ability to establish priorities and meet deadlines

*Regular attendance is an essential function of the job.

Not Specified

M

Residential Property Manager (New Development)

🏢 Moss & Company Property Management

Salary not disclosed

Los Angeles, CA 3 days ago

Summary

We are seeking a dynamic, energetic, and passionate Residential Property Manager with a winning attitude and a team player mentality to join our ever growing team at Moss & Company. This role is essential to the property management operations and ensuring a high level of service for our residents and owners. The On-Site Property Manager, of the 100+ unit conventional residential apartment complex, will play a key role in leading a team and maintaining the highest quality of our property management processes.

Property Location:

Los Angeles, CA 90027

Compensation Package:

May include FULLY COMPED housing (Studio)

Responsibilities:

Property Management - Lead the team in daily operations and administrative tasks
Resident Relations - Respond to resident inquiries, manage escalated issues with professionalism and priority
Move In/Out Coordination - Unit turns, Move-ins, Move-Outs, and Lease Renewals
Financial Management - Collections, Delinquency Management, Legal Notices, Accounting Month End
Maintenance Coordination - Facilitating timely maintenance requests and follow up on service completion to ensure resident satisfaction
Leasing - With successful experience in Lease up properties (a must)
Vendor Relations - Facilitate effective vendor communication, scheduling, and timely payment
Communication - Manage office communications, including phone calls, emails, and tenant correspondence with urgency and integrity
Fair Housing & Company Compliance - Ensure compliance with Fair Housing regulations and company policies

Requirements:

Must have 2 yr of property manager experience within the lease up experience in residential multi-family housing property management industry.
Excellent leadership and organizational skills
A passionate and proactive team player who takes initiative
Excellent customer service
Excellent data entry skills with attention to detail
Ability to multitask effectively in a fast-paced environment
Familiarity with property management software (Yardi preferred)
Strong understanding of Fair Housing regulations and compliance requirements

Benefits:

Accrued Time Off
Paid Holidays (Observed)
401K Matching
Medical
Dental
Vision
Others

If you are passionate about property management and customer service, we invite you to apply for the On-Site Property Manager position at Moss & Company. Join us in making a difference in the lives of our residents in the southern California region!

Interested? Respond to this advertisement through the LinkedIn platform only, with your most recent resume. We will not contact you outside of LinkedIn.

We are an Equal Opportunity Employer

Not Specified

G

Commercial Property Manager

🏢 Glazer Properties

Salary not disclosed

Rochester, NY 3 days ago

About Glazer Properties

Glazer Properties is a national real estate firm operated by our founder and CEO, Kevin Glazer. A prominent figure in the commercial real estate industry for over 30 years, Mr. Glazer is also a co-owner of the Tampa Bay Buccaneers and a principal investor in Manchester United Football Club, one of the most recognizable sports organizations in the world.

As a leader in commercial real estate ownership, acquisition, management, and leasing, we offer unique opportunities to work at the highest level of the industry. We believe in hiring people — not job titles — and strive to maintain a culture that supports both professional development and personal enjoyment.

If you’re eager to join a collaborative, nimble team with national reach, Glazer Properties is the place for you.

About the Role

We’re seeking a motivated and detail-oriented Commercial Property Manager to oversee the day-to-day operational management of a portfolio of commercial real estate assets. This role works closely with tenants, senior management, and internal teams to ensure properties are operating efficiently and to the highest standards.

What You’ll Do

Oversee Operations: Manage the day-to-day function of a portfolio of commercial real estate properties, including compliance of tenants and vendors
Select Vendors: As needed, source and select vendors – negotiating agreements related to their services
Monitor Execution: Oversee vendor performance and ensure compliance with service agreements
Improve Efficiency: Identify and analyze opportunities to improve the effectiveness of our operational products or arrangements
Develop Budgets: Participate in the development of annual operating budgets for a given portfolio of properties
Collaborate Internally: Maintain frequent in-person interaction with senior management and multiple internal departments
Prepare Reports: Complete department-specific reports as required
Visit Sites: Travel periodically to the markets where properties are located for thorough property inspections and to oversee onsite projects as needed
Support Leadership: Assist with special projects as requested by ownership or senior management

What We Look For

Bachelor’s degree required
Prior experience in commercial property management or a related real estate role preferred
Strategic, big-picture thinker who remains highly detail-oriented in execution
Excellent verbal and written communication skills
Strong organizational and time-management abilities
Self-motivated and able to work independently
Ability to manage multiple tasks and deadlines simultaneously
Willingness to take on additional responsibilities as needed

Compensation: $65,000-$80,000

Excellent Medical and Dental Coverage Options
Health Savings account
401(k) retirement plan
Paid vacation and sick days
Paid holidays

Not Specified

P

Project Manager (Operations) Property Management Firm

Salary not disclosed

Waltham, MA 3 days ago

Project Manager (Operations)

Location: Waltham, MA.

Reports to: Director of Operations

Helge Capital is a growing real estate investment and property management firm overseeing residential assets across the Boston area. Company headquarters is in Waltham, MA. and we ask you to reside within a reasonable commute. We combine investment and operational excellence with technology-driven solutions to deliver superior asset performance and tenant experience.

We are seeking a dynamic, highly organized, technically skilled Project Manager to contribute to and support growth, operational systems, and assure that projects are on time and on budget. You must be prepared for 50+ hours per week, including weekends, BUT, real estate experience is not mandatory.

The ideal candidate will possess strong leadership, exceptional communication skills, strong attention to detail and a deep understanding of project management methodologies. Your expertise will help optimize investment and operational efficiency, reporting, enhance system performance, and support strategic growth initiatives across multiple properties, while also managing timelines, budgets, and stakeholders

You will monitor our task management system to ensure deliverables are on time and efficiently completed while being comfortable working with financial reporting tools, data analytics platforms, and building systems. You MUST also be comfortable with putting in the time required - long hours, a competitive business environment and the importance of hustle and getting things done.

Key Responsibilities

Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
Coordinate between property managers, accounting, maintenance, vendors, and leadership.
Analyze project progress and, when necessary, adapt scope, timelines, and costs to ensure that project team adheres to project requirements.
Track KPIs and provide executive-level reporting.
Lead optimization and maintain our property management and dashboards software.
Analyze operational data to identify cost savings and performance improvements.
Train staff in new systems and operational improvements.

Qualifications

Required

7-10 years of project management experience in investment, operational, real estate, government or related fields.
Bachelor’s or master’s degree in exact science - accounting, computer science, finance, economics etc.
Strong technical proficiency.
Experience managing multi-site projects and vendor relationships.
Strong financial literacy (budgets, variance analysis, CapEx tracking) and operational acumen.
Excellent organizational and communication skills.
Located in a short radius to Waltham, MA.
Detail-oriented
Data-driven decision maker

Compensation & Benefits

Highly competitive salary
Health, dental, vision insurance
401(k) with company match
Professional development support

Why Join Us?

Growing company with leadership visibility
Direct impact on firm’s performance
Collaborative, forward-thinking culture
You understand that free time is overrated!

Not Specified

Quality Property Reinspector- (Field- Multiple TX Locations) (***Multiple Openings***) (AUSTIN)

🏢 Usaa

Salary not disclosed

Austin, TX 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

***Multiple Openings***

As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors.

This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position.

What you’ll do:

Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors).
Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards.
Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement.
Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.
Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.
Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences.
Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures.
Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you’ll have:

High School Diploma or General Equivalency Diploma.
2 years relevant property field adjusting experience.
Experience writing estimates in Xactimate and XactAnalysis.
Knowledge and experience of property claims contracts.
Knowledge of property construction and structural repair techniques.
Working knowledge of Microsoft Office applications (Outlook, Word, Excel).

What sets you apart:

Previous experience managing TPA estimating, QA, Audits.
Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights.
4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis.
4+ recent years of working property claims contract knowledge.
Experience working with both internal and external partners/suppliers.
Willingness to travel at least one week per month.
Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX.

Physical Demand Requirements:

Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation range: $77,120-$147,390.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Not Specified

Quality Property Reinspector- (Field- Multiple TX Locations) (***Multiple Openings***) - Work across multiple Texas locations (DALLAS)

🏢 Usaa

Salary not disclosed

Dallas, TX 2 days ago

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

***Multiple Openings***

As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors.

This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position.

What you’ll do:

Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors).
Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards.
Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement.
Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.
Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.
Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences.
Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures.
Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you’ll have:

High School Diploma or General Equivalency Diploma.
2 years relevant property field adjusting experience.
Experience writing estimates in Xactimate and XactAnalysis.
Knowledge and experience of property claims contracts.
Knowledge of property construction and structural repair techniques.
Working knowledge of Microsoft Office applications (Outlook, Word, Excel).

What sets you apart:

Previous experience managing TPA estimating, QA, Audits.
Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights.
4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis.
4+ recent years of working property claims contract knowledge.
Experience working with both internal and external partners/suppliers.
Willingness to travel at least one week per month.
Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX.

Physical Demand Requirements:

Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.